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ANTIDOT

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6 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2012
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ANTIDOT Reviews

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Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
08/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

FluidTopics Made Scalable, AI-Ready Product Documentation Easy

Fluid topics has made it possible for us to publish, update, and share our complex product documentation to internal and external users at a scale that was impossible in other channels. Having a FluidTopics portal meant we were AI-ready OOB when it came to product support. The HTML format is user friendly, especially when compared to unwieldly PDFs.
Verified User in Computer Software
AC
Verified User in Computer Software
07/24/2026
Validated Reviewer
Review source: Organic

Easy Paligo Integration, Excellent Search, and Secure Access Controls

The native Paligo integration made implementation easy and allowed us to continue using our existing authoring workflow. The search capabilities are excellent, with semantic search, filtering, and metadata-driven navigation that help our users find information quickly across multiple products and content types. We also need the authentication and authorization features, including SSO and role-based access controls, allowing us to securely deliver content to employees and customers while controlling access to different documents.
Candace M.
CM
Candace M.
Lead DITA Tooling Specialist at Automation Anywhere
07/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Exceptional, Responsive Support That Resolves Issues Fast

What has impressed me most is the exceptional level of support we have received throughout the process. Every ticket I raise is met with prompt, attentive responses — the support team consistently demonstrates a sense of urgency and ownership that is rarely seen with enterprise software vendors. Issues are not simply acknowledged; they are actively investigated and resolved in a timely manner.

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HQ Location:
Lyon, FR

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What is ANTIDOT?

Fluid Topics is a Product Knowledge Platform built to optimize documentation publishing for both AI and human use, creating a single source of truth that feeds every channel. The platform transforms scattered product knowledge into AI-ready content. By doing so, Fluid Topics ensures that valuable information is readily accessible to every stakeholder, tool, and workflow within an organization. Targeted primarily at businesses that rely heavily on product and technical information, Fluid Topics serves a diverse audience, including product managers, technical writers, customer support teams, and developers. The platform is particularly beneficial for organizations with extensive product catalogs or those that frequently update their offerings. By centralizing product knowledge, Fluid Topics enables teams to deliver accurate and timely information to customers and internal users alike, thereby improving overall efficiency and user satisfaction. One of the key features of Fluid Topics is its suite of ready-to-use AI tools. The Agentic chatbot provides instant responses to user inquiries, enhancing customer support and engagement. The MCP Server allows for seamless integration of product content into various applications, ensuring that users can access the information they need without unnecessary delays. Additionally, the AI Search functionality empowers users to find relevant content quickly, while Generative Assistants facilitate the creation of new content based on existing knowledge. These features collectively enhance the user experience by making information retrieval intuitive and efficient. Fluid Topics stands out in its category by not only centralizing product knowledge but also by making it accessible and actionable across different platforms. The ability to transform content into AI-ready formats means that organizations can leverage their existing knowledge base to fuel AI-driven applications and workflows. This capability not only saves time and resources but also allows companies to stay competitive in a rapidly evolving market. By ensuring that product knowledge is both comprehensive and easily accessible, Fluid Topics adds significant value to organizations looking to optimize their product information management processes.

Details

Year Founded
2012
Website
fluidtopics.com