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DeepConverse
13 reviews
- 1 profiles
- 4 categories
Average star rating
4.9
Serving customers since
2017
DeepConverse Reviews
AI
Verified User in Information Technology and Services
Versatile and robust customer support automation platform
DeepConverse has been an excellent partner in our Customer Support Automation journey over the last few years. We’ve been able to automate our Returns process to a large degree resulting in significant cost savings. We were one of the first Sunshine Conversations implementations and they did an excellent job supporting this. Being a large global organization operating across multiple locales and supporting hundreds of consumer electronics products, our volume and requirements were quite demanding and DeepConverse rose to the challenge every time. Definitely recommend working with DeepConverse to help with your customer support challenges.
AC
Verified User in Computer Software
Great customer support automation platform!
DeepConverse is easy to use and building out low code automations has been very helpful for us
EE
Verified User in Electrical/Electronic Manufacturing
Best chatbot for small business
Our company required a leadgen and support chatbot that integrates with our CRM Vtiger. DeepConverse was able to deliver the solution and required very minimal effort from our side. The DeepConverse platform has a prebuilt Vtiger integration that created leads and cases with custom fields. All of this our team has been able to manage and make changes on our own. We also show prospective customers PDF catalogs that are rendered within the chatbot making it easy for them to see them.
Adding the chatbot to our website was also a breeze. The entire experience has been stellar.
About
What is DeepConverse?
DeepConverse is a company specializing in AI-powered customer support solutions. Their platform leverages advanced machine learning and natural language processing technologies to create conversational AI tools that help businesses enhance customer interactions. By automating responses and efficiently managing customer queries, DeepConverse’s solutions aim to improve service efficiency, accuracy, and satisfaction. The company offers an array of customizable options to fit the specific needs of different industries, thereby optimizing the customer service experience.
Details
Year Founded
2017
Website
deepconverse.comHunting for software insights?
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