Products

Statisfy's AI Agents–Health, Knowledge, and Meeting Agents–were built to help Customer Success Teams create healthy, growing customers.

Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Resp

For e-commerce owners who also sell through social media and messaging channels, MyAlice is a SaaS solution that connects all their messaging channels, inventory, logistics, and payment in one window so that they can sell easily. Unlike our competitors who either provide live chat, chatbot solutions or e-commerce storefronts, MyAlice brings it all together so that our users can optimize every step of their e-commerce customer journey.

Bridging the gap between Social Media & Customer Service

Vanilla Forums allows you to create a customized community that rewards positive participation, automatically curates content and lets members drive moderation.

To have fully satisfied customers is complex. Conversation’s actors (chatbots and humans) should handoff to each other many times during a chat to address customers needs. Tiledesk provides a solution orchestrating instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: - Live Chat Widget with full multichannel experience on Web and Mobile;

Boost.ai offers a no-code, self-learning AI agent platform capable of handling thousands of customer and internal support interactions daily, with the precision and security demanded by banks, credit unions, insurers, and financial institutions. The platform allows seamless orchestration between traditional NLU models and large language models and key features include: a no-code conversation builder, self-learning AI with hybrid NLU + LLM integration, omni-channel support, scalable intent manage

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost.

Route4Me helps growing businesses conquer last mile complexity in order to scale efficiently and deliver service their customers can trust. With more than 3 billion miles optimized over 750M destinations and 30 million routes, Route4Me’s patented, proven route optimization technology sets the industry standard for speed, simplicity and scalability. We believe taming last mile chaos is good for business and good for the planet, because we all win with superior customer service and Carbon-neutral

Ameyo by Exotel Could Contact Center is an AI-driven solution that manages customer communication channels, including inbound and outbound calls, chatbot interactions, text messages, social media engagement, and video communications through an IP-based connection. It eliminates the need for telecom hardware, reducing deployment time and upfront costs while increasing scalability. Ameyo by Exotel Could Contact Center solution leverages advanced technologies to offer real-time dashboards and a

Puzzel's cloud-based contact centre encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today's omni-channel and mobile environments.

SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.

AI powered virtual customer support to help people discover, buy, and fix products and devices on the channels they prefer. SOC 2, ISO 27001, GDPR, and HIPAA compliance. Integrated with your favorite support tools.

UsefulFeedback! is a cloud-based, highly configurable complaints management system designed to help organizations effectively capture, manage, and report on customer complaints and feedback across their entire business network. By automating the interaction and engagement process across all enterprise channels—including frontline employees, customer service teams, and external service providers—UsefulFeedback! enables businesses to enhance customer experience, improve service levels, and comply

The ALL IN ONE customer support helpdesk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.

Platform to gather ideas and support your customers that includes ticketing, knowledge base, live chat. Easy to use customer service solution.

Simplify360 is a Social Business Intelligence company.

ServiceNow applications automate, predict, digitize and optimize business processes and tasks, across IT, Customer Service, Security Operations and Human Resources, creating a better experience for employees and customers while transforming enterprise.

Owner.com is an all-in-one platform designed to empower independent restaurants by enhancing their digital presence and streamlining online operations. By providing a comprehensive suite of tools, Owner.com enables restaurant owners to manage their websites, accept direct online orders, and build customer relationships through marketing and loyalty programs. This approach reduces reliance on third-party delivery services, allowing restaurants to retain more profits and maintain direct connection

ZaZaChat is a Complete Help Desk Software for e-businesses