---
title: Owner.com Reviews
meta_title: 'Owner.com Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 400 reviews by the users' company size, role or industry
  to find out how Owner.com works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 400
  scale: '5'
date_modified: '2026-06-23'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---

# Owner.com Reviews
**Vendor:** Owner.com  
**Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 400
## About Owner.com
Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit.



## Owner.com Pros & Cons
**What users like:**

- Users find Owner.com to be incredibly **easy to use** , with intuitive campaigns and seamless onboarding processes. (70 reviews)
- Users commend **outstanding customer satisfaction** with Owner.com, praising the effortless setup and intuitive platform features. (55 reviews)
- Users rave about the **exceptional customer support** from Owner.com, enhancing their onboarding and overall experience significantly. (49 reviews)
- Users value the **easy onboarding** and smooth setup of Owner.com, enabling a hassle-free transition to an online presence. (43 reviews)
- Users love the **seamless online ordering** integration of Owner.com, enhancing customer experience and boosting sales efficiency. (39 reviews)
- Users value the **professional website creation** by Owner.com, enhancing brand appeal and customer engagement effectively. (38 reviews)
- Website Development (30 reviews)
- Sales Growth (29 reviews)
- Marketing Support (26 reviews)
- Features (23 reviews)

**What users dislike:**

- Users express frustration over **limited customization** options, feeling constrained by the templates and undisclosed feature limitations. (9 reviews)
- Users find the service **expensive** , especially when results are slow to materialize during the initial months. (8 reviews)
- Users express concerns about **integration issues** that limit connectivity with existing systems and features like gift cards. (8 reviews)
- Users face considerable **long delays** with delivery and support, impacting customer satisfaction and experience significantly. (7 reviews)
- Users face **delivery issues** with Owner.com, highlighting delays in support and challenges in reconciling gift card transactions. (6 reviews)
- Lack of Tracking (6 reviews)
- Users face significant **POS integration issues** with Owner.com, complicating tasks like updating menu pictures and tracking orders. (6 reviews)
- Complexity (5 reviews)
- Limited Features (5 reviews)
- Users express frustration with **update issues** and limited customization, affecting their overall experience with Owner.com. (5 reviews)

## Owner.com Reviews
  ### 1. All-in-One Growth Partner for Independent Restaurants

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anibal M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2026

**What do you like best about Owner.com?**

What I like best about Owner.com is that it feels built for independent restaurant owners who need more than just an online ordering link. It brings together our website, direct online ordering, customer data, loyalty, marketing tools, SEO support, and now POS into one connected system.

The biggest upside is control. Instead of relying so heavily on third-party delivery platforms, Owner helps us bring customers back into our own ecosystem, capture customer information, and build repeat business directly. That is extremely valuable for a small restaurant.

I also appreciate how responsive the team has been. They listen to feedback, take the business seriously, and seem genuinely focused on helping restaurants grow, not just selling software. For us, Owner.com feels more like a growth partner than a typical vendor.

**What do you dislike about Owner.com?**

There honestly is not much I dislike about Owner.com. The only downsides I have experienced are minor customization limitations as the platform continues to grow. For example, I would love even more control over certain website and SEO page details, automated page imagery, and some deeper design-level customization.

That said, these are not major problems. They are more fine-tuning items. The upside of Owner.com far outweighs the minor limitations. What I really appreciate is that Owner seems to be actively working with small owner/operators like us to understand what independent restaurants actually need. They listen to feedback, continue improving the platform, and have already rolled out meaningful updates that make a difference.

For us, the small customization limitations are worth it because the bigger value is having one connected system that helps an independent restaurant grow, retain customers, improve direct ordering, use customer data, strengthen marketing, and rely less on third-party platforms.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com is helping us solve one of the biggest problems independent restaurants face: relying too much on third-party platforms while not truly owning the customer relationship.

For us, Owner.com helps bridge our brand digitally with the customer experience we are creating in-store. We put a lot of effort into our food, branding, personality, and guest experience, and Owner gives us a better way to carry that same experience online through our website, direct ordering, loyalty, marketing, and customer communication.

It also helps us bring more customers into our own ecosystem, capture customer data, encourage repeat orders, and understand where sales are coming from. Instead of constantly having to “rent” the same customer again through third-party apps, we can build a direct relationship with them.

The biggest benefit is that Owner.com helps us operate less like a small restaurant stuck reacting to outside platforms, and more like a brand building long-term customer relationships across both the physical and digital experience.

  ### 2. All-in-One Platform That Simplifies Our Online Presence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron and Kristen G. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Owner.com?**

What I like most about Owner is that it helps us manage our online presence in one place. The platform has helped with our website, our visibility on Google, and staying connected with customers. As a small business owner, having those tools together makes things easier to manage and saves time.

**What do you dislike about Owner.com?**

My biggest frustration has been the limited integration with Toast. I don’t feel that the limitations of the integration were clearly communicated during the sales and onboarding process. Had I been given a more complete picture of what the integration could and could not do, I would have had more realistic expectations from the start. I would encourage greater transparency around integration capabilities so businesses can make fully informed decisions.

**What problems is Owner.com solving and how is that benefiting you?**

Owner is helping us convert more website visitors into customers. The platform makes it easier for customers to place orders online and helps increase our website conversion rate. One of the biggest benefits has been capturing customer information that we can use for follow-up marketing, allowing us to stay connected with customers and encourage repeat business.

  ### 3. Fast, Effortless Onboarding and a Flexible Pricing Model

**Rating:** 5.0/5.0 stars

**Reviewed by:** candis I. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2026

**What do you like best about Owner.com?**

I am still new to owner.com. I have Onboarded with 4 different platforms but owner.com was by far the easiest and quickest. The rep met with me online earlier than the time expected so that he can work on setting up my restaurant. We spoke on Friday so I was expecting owner to take about 2 weeks for set up (which was the usual timeframe for other platforms), he worked over the weekend to get my menu and new website up the following Tuesday. I was also impressed with the flexible price structure. Owner is charging small monthly fees with percentage of revenue while we are still new. I was impressed overall and it's been a great experience thus far.

**What do you dislike about Owner.com?**

There isn't much I dislike so far but I do need to reach out to customer support for a small glitch on the app regarding our menu item.

**What problems is Owner.com solving and how is that benefiting you?**

Our restaurant has been operating for 22 years and we have good customer base. But we don't appear in google search. I think we appeared on page 10. It's been 2 weeks and when I search for Japanese teriyaki rolls on google, we appear on the 2nd page of google. I trust that owner will get us on the first page which will lead to new customers.

  ### 4. All-in-One Platform That Streamlines Ordering, Marketing, and Growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manila F. | Small Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Owner.com?**

What I appreciate most about Owner.com is how effortlessly it brings online ordering, marketing, and customer engagement together in one streamlined platform. Instead of managing multiple tools, everything lives in one place, which makes daily operations smoother and far less time‑consuming. The marketing features make it easy to drive repeat business, and the analytics provide clear, actionable insights that help increase revenue with confidence.

The platform is intuitive, efficient, and genuinely built to help restaurants grow. For the level of organization, automation, and revenue impact it delivers, the cost feels minimal compared to the value it brings.

**What do you dislike about Owner.com?**

Nothing to report so far, since I’ve only been using it for about two weeks.

**What problems is Owner.com solving and how is that benefiting you?**

They created a much more user‑friendly website for our customers, making it easier for people to browse and order. The Auto‑Promote feature has been a game‑changer—on days when I don’t have time to run campaigns myself, it automatically handles everything and keeps our marketing consistent without any extra effort.

  ### 5. Owner Streamlined Our Restaurant Ordering—A Seamless, Efficient Transition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arzeh G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Owner.com?**

Owner has been a absolute game changer for us.  It has created efficiency within the restaurant and on line.  Streamlining and integrating all our different options has been a life saver and made to go, delivery and even the in house ordering process so much easier from cashier to kitchen. Not to mention how kind, friendly and completely intelligent everyone working there is. It's been a seamless and easy transition.

**What do you dislike about Owner.com?**

Honestly, I have not found one yet!  We are new to this platform but I have only experienced positives so far. I think the only negative I could find was getting out of my own head and way and letting professionals at this get me organized and set up properly.  I was hesitant thinking it would be a nightmare to deal with but change isn't always a bad thing.

**What problems is Owner.com solving and how is that benefiting you?**

We had 3 third party delivery companies.  3 printers! 3 tablets to manage and all while wrestling with a line out the door and all tables full! It is a good problem to have but the integration and streamlining of the POS and our on line website has been the best decision we have made. No one is ripping out there eyelashes anymore trying to manage all the screens and printers and orders! Not to mention keeping MORE of that money being made for our restaurant instead of fees.

  ### 6. Easy-to-Use SEO Engine with Clear Results and Smooth Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chee Meng F. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about Owner.com?**

It has an SEO engine built into both the website and the app, and it’s easy to use as well. The results are displayed clearly and easy to read. The integrations is easy and handled almost flawlessly by Owner. Performance wise, i have not any hiccups over the past 1,5 months. Pricing is on the high side but i am willing to pay it if it increases my sales. Onboarding was simple but operational support has been a bit of lacking as the AI chatbot is not able to perform a lot of tasks.

**What do you dislike about Owner.com?**

The cost. It is quite expensive and could be a obstacle to small startup business when they are still trying to control cost,

**What problems is Owner.com solving and how is that benefiting you?**

Visibility. It brings out my restaurant on google at least and direct customers to me.

  ### 7. Fast, Affordable Order Management with Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raul P. | General Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Owner.com?**

It helps us organize orders, makes them easy to edit, and lets us control online orders. They even made an app for us to help streamline our menu and overall performance. It’s very fast and easy to use. Pricing is very affordable, especially if you have more than one store. Support also gets in touch quickly.

We haven’t integrated into Shift4 yet, but apparently they’re working on it. Other than that, it’s fitting well into our current point of sale. We’re enjoying the AI performance/post it sends to our customers.

**What do you dislike about Owner.com?**

They don’t currently integrate fully with our point-of-sale system. It can also get expensive if you only have one store and aren’t able to take advantage of their full product offering.

**What problems is Owner.com solving and how is that benefiting you?**

They’re solving the app situation that most stores deal with by streamlining online ordering, so customers can place orders quickly and without hassle.

  ### 8. Helpful Support, Flawless Integration, and Fabulous Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Travis S. | General manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Owner.com?**

I like to be able to see all of the information that we're getting in from our customers. The support team has been very helpful and getting this all set up and answering all of my questions. Using the AI to search questions, I have also works really well. Integrating into our to system has worked flawlessly and uploading pictures has been working great. Seems like a good deal on the price for our potential increased sales opportunity. Overall, system performance has been fabulous. Accessing owner app and webpage on my Mac is easy to use.

**What do you dislike about Owner.com?**

Our very first order came in for a delivery and was not able to figure out how to add to an existing order so the customer had to put in a second order so two delivery drivers showed up.

**What problems is Owner.com solving and how is that benefiting you?**

It seems like they've been fixing stuff as soon as I find an issue they've been great!

  ### 9. Orders—Easy, Flexible, and Supportive Game Changer for Our Restaurant’s Online Presence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wahid R. | Restaurant Owne, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Owner.com?**

Owner.com has been a game changer for Saffron Pizza Kitchen. The platform is easy to use, gives us full control over our menu and pricing, and has significantly helped grow our direct online orders. The customer support team is responsive and always helpful.

**What do you dislike about Owner.com?**

Honestly, there is not much to dislike. The platform continues to improve and the team is always open to feedback. I look forward to seeing even more features added in the future.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com has helped us reduce our dependency on third-party delivery apps by building our own direct ordering system. This has saved us money on commissions and allowed us to connect directly with our customers. Our online sales have grown and we now have full control over our brand and menu.

  ### 10. Owner.com Made Online Ordering and Delivery Setup Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about Owner.com?**

What I like most about Owner.com is how easy they made it to get my business online and fully operational for pickup and delivery. The setup process was smooth, and their platform is very intuitive, even without deep technical knowledge.

The integration with ordering systems works well and keeps everything organized in one place. Performance has been reliable, especially during busy hours, which is important for my business.

From a pricing standpoint, it feels like good value for what they offer, especially considering the tools and support included. Their features help streamline operations and reduce dependency on third-party platforms.

Overall, Owner.com has made it easier to manage online orders, improve efficiency, and grow my business.

**What do you dislike about Owner.com?**

One downside is that some features feel a bit limited when it comes to customization, especially if you want more control over design or advanced settings. It can also take a little time to get used to certain workflows in the system. While the platform is reliable overall, there are moments where additional flexibility or more integrations would be helpful as the business grows.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com helped solve the challenge of getting my business online quickly and managing orders without relying heavily on third-party apps that take high commissions. It gave me a direct ordering system for pickup and delivery, which helped improve profit margins and gave me more control over my customer experience.

It also simplified operations by keeping orders, customer data, and online presence in one place, which saves time and reduces manual work. Overall, it has helped increase efficiency, streamline order management, and support business growth.

  ### 11. Smooth Setup, Helpful Support, and Performance That Delivers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pedro A. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about Owner.com?**

From the very beginning, the sales rep was extremely helpful, especially with integrating our list of previous customers so we could reach out about the loyalty program. The process felt smooth and essentially flawless, and they also showed us how to navigate the program quickly and effectively. The software and the website they built have performed exactly as they said they would, and we’re excited to see our company continue to grow. For the price we’re paying, it feels worth it. With everyone using AI, we can’t afford to be left behind Al makes is all easier.  So far, everything has been working amazingly.

**What do you dislike about Owner.com?**

To be honest we have not experienced any real problems that we was not able to chat and get it fixed for example hours of operation changes

**What problems is Owner.com solving and how is that benefiting you?**

Like I just mentioned we needed to update hours of operation and show that we was going to be open on sundays but it was quickly resolved

  ### 12. owner.com Simplifies Orders, Marketing, and Customer Engagement in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer  H. | Manager/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about Owner.com?**

What I like best about owner.com is how it simplifies managing online orders, marketing, and customer engagement all in one place. The platform is easy to use, helps drive repeat business, and provides clear insights that make it easier to grow revenue without needing multiple separate tools. It’s especially helpful that it integrates with Square, so our menu updates automatically without extra work. Overall, the price feels minimal compared to the revenue and efficiency it helps generate.

**What do you dislike about Owner.com?**

There isn’t much to dislike overall, but from time to time certain features or updates can take a little while to learn or to customize for our specific needs.

**What problems is Owner.com solving and how is that benefiting you?**

They created a much easier, more user-friendly website for our customers. The auto-promote feature is fantastic, because sometimes I don’t have time to run campaigns myself, and they take care of it all for me.

  ### 13. Easy-to-Use Website but Mediocre Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about Owner.com?**

The website is easy to use for customers.  The Dashboard is also good.

**What do you dislike about Owner.com?**

The onboarding experience was very frustrating.  The person doing the onboarding was very nice and fairly knowledgeable.  However, she was very unavailable and would miss or change times of calls.  She would not complete things she said she would do.  As a result, onboarding took twice as long as expected.  Her delays also seem to have delayed our app.  6 weeks out and we have an Android app but no Apple app.  Also, the integration with Toast is clunky.  Several times we have had updates that do not sync for days.  Also, we've ended up having to run two loyalty programs, our old Toast one for in store and the digital Owner version.  Not great.  Email support is not good.  I have several requests that have been outstanding for days with no response.  Also, no one asked what search terms should be used.  I've tried to update them but no luck so far.

**What problems is Owner.com solving and how is that benefiting you?**

Increasing digital orders which in turn frees up staff time, lowering labor cost.  Better website ordering for guests.  The SEO component is good.  We rebranded and I expected drop off in sales but we are actually up about 15% since changeover.  I expect that will increase once Google fully sees us.

  ### 14. Perfect for Boosting Online Presence and Customer Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2026

**What do you like best about Owner.com?**

I like that Owner.com is very convenient and easy to use. It's user-friendly and quick, which makes my experience enjoyable. I also appreciate the customer service support. The SEO feature is detailed and focused, which helps in reaching out to newer customers and increasing revenue. It's also easy to access on apps, making it simple to download, order, and reorder things like food. The gift card option is a handy feature. Plus, setting it up was very easy, taking less than a week.

**What do you dislike about Owner.com?**

All features are amazing so far. I’m enjoying using their app

**What problems is Owner.com solving and how is that benefiting you?**

I use Owner.com to build an online presence and manage the loyalty and gift card systems easily.

  ### 15. Amazing, Efficient Onboarding Team Made Setup Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Owner.com?**

I am incredibly impressed by the entire onboarding team at Owner.com. I worked with a variety of professionals throughout the process, each with specific tasks and they were all amazing, efficient and communicative.  The onboarding process was quick and made very easy on my part

**What do you dislike about Owner.com?**

I have not experienced anything yet to dislike or that disappointed me

**What problems is Owner.com solving and how is that benefiting you?**

As an independent operator, I was overwhelmed with trying to oversee and facilitate the entire volume of technology required to support and grow the business. From the web site, SEO, online ordering and promotion, customer retention etc. Owner.com swooped in and took it all on with ease and have created a uniform approach to handle all of these tasks

  ### 16. A Valuable Tool for Small Business Growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dollymae C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Owner.com?**

Owner.com has helped us improve online ordering, customer engagement, and loyalty management while keeping everything in one easy-to-use platform.

**What do you dislike about Owner.com?**

The initial integration with our Toast POS system had a few challenges, but the Owner.com support team was responsive, attentive, and worked closely with us to resolve the issues. Once addressed, the platform performed as expected.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com is helping us centralize online ordering, loyalty rewards, website management, and customer marketing in one platform. This has made it easier to engage customers, drive repeat business, and reduce the time spent managing multiple systems, allowing us to focus more on serving our guests and growing our café.

  ### 17. Owner.com is so much more than a new website! Marketing, Brandied App, Training Videos.....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about Owner.com?**

The refreshed website and having our own app.  Absolutely amazing!  Customers have commented about how they enjoy getting the emails that are sent automatically.  The website allows me to make edits to it, which I could not do with our previous website.  I like having options to make my own updates to the website easily.

**What do you dislike about Owner.com?**

I have received weekly emails with Owner.com sharing how I can learn and get the website updates for our hours, etc.  I wish that information had been shared with me as a checklist during the development of the website to show once we "go live" here are things you will want to customize for your own store.  We were not aware that there were updates we would need to make to the website and the first week we received an order early in the morning before we arrived to the store.  The order had a 10:30am pick up time and our store doesn't open until 11am.  We hustled to make 10 pizzas quickly.  Having the checklist on the front end would have helped me set the hours day one instead of week one.   I wish the credit card fee was lower and the cost per transaction was lower.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com is helping us stay in front of our customers more frequently with the automated emails.  We are 4-6 weeks into using Owner.com and I feel the big benefits are still to come.  I am thrilled with having a more up to date website look and feel.

  ### 18. Easy-to-Use Restaurant Platform That Boosts Direct Orders

**Rating:** 4.5/5.0 stars

**Reviewed by:** SERGIO L. | Owner Chef, general manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Owner.com?**

wner.com has been an excellent platform for our restaurant. It is very easy to use and the implementation process was smooth and straightforward. The system is intuitive, which allowed our team to start using it quickly without complicated training. Customer support has been responsive and helpful whenever we’ve needed assistance. We use the platform frequently because it centralizes online ordering, customer data, and marketing tools in one place. It offers a strong set of features designed specifically for restaurants, and the integrations work well with our operations. Overall, it has been a powerful tool for increasing direct orders and improving our relationship with customers.

**What do you dislike about Owner.com?**

Overall, the platform works very well. If there is one area for improvement, it would be expanding customization options and integrations with additional restaurant tools. More flexibility would allow restaurants to tailor the system even more to their specific operational needs.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com helps solve one of the biggest problems restaurants face today: dependence on third-party delivery apps that charge high commissions and limit access to customer data. With Owner.com, we can drive direct online orders, keep our customer information, and run our own marketing campaigns. This allows us to build stronger relationships with our customers, increase repeat business, and improve our overall profitability.

  ### 19. Seamless SEO Management and Customer-Friendly UX

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jimmy's P. | Business Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Owner.com?**

I use Owner.com to manage and build our website, branded loyalty app, and manage our SEO, as well as help with email and text marketing databases. They are on top of all the new trends and make sure the customer user experience is really well thought out. Their customer service is responsive and helps solve your issues quickly. Also, the initial setup was very easy, as they do a lot of the heavy lifting for you.

**What do you dislike about Owner.com?**

One of the major downsides with the marketing side of Owner.com is that you aren't able to set up automatic or recurring campaigns based on customer behavior. This is a new feature I'd love for Owner.com to come out with as it would be super useful.

**What problems is Owner.com solving and how is that benefiting you?**

I use Owner.com to manage our website, branded loyalty app, SEO, and email and text marketing. It solves managing SEO alone, staying updated with Google trends, and ensures our online platform is customer-friendly.

  ### 20. A simple way to build a restaurant’s own online ordering

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2026

**What do you like best about Owner.com?**

I like that Owner.com gives restaurants a branded online ordering system that helps us keep a direct relationship with our customers instead of relying completely on third-party delivery platforms.
The website and ordering interface are clean and easy for customers to use, and it integrates well with our menu and online presence.

**What do you dislike about Owner.com?**

One thing I don’t love is the 5% customer fee that is applied to both pickup and delivery orders. I understand the fee for delivery orders, but for pickup orders it feels less fair to customers since there is no delivery service involved. I think it would be better if pickup orders had a lower fee or no fee at all.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com helps restaurants have their own branded online ordering system so customers can order directly instead of relying only on third-party delivery platforms.
This helps us keep a direct relationship with our customers and maintain more control over our online ordering experience.

  ### 21. Effortless Setup, Customizable Features, Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaac D. | Communications Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Owner.com?**

I find Owner.com's platform extremely easy to use, especially compared to similar platforms we've used in the past for our restaurant. The platform offers great SEO services, which our previous platforms lacked. Another aspect I really enjoy is the quick and responsive customer service—it’s great to be able to talk to someone US-based anytime there's an issue, and they respond almost immediately with solutions. I also appreciate the level of customization allowed for the websites they build, which helps us maintain our branding and creative design while incorporating the features we need. The initial setup with Owner.com was extremely easy as well. We were able to upload everything we needed, and they took care of the rest, making it simple to go live with both the integration with Square and switching from our previous website host. Their marketing tools are also super easy to use, and I love that.

**What do you dislike about Owner.com?**

For the most part, I think there are two things that could be improved. The first is, after onboarding's complete, I was led to believe I would have a consistent contact person who knew how we worked. However, after onboarding, we were put in touch with a general customer support team. It makes sense, but one of the main draws for me was having that one point of contact familiar with us, so I didn't have to re-explain how we work. The other thing is, we've been with Owner.com for maybe two months now, and I haven't seen the increase in orders I expected. That could be due to our market, which is peculiar and slow right now, but still, it was something I was hoping for.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com combines web design and SEO, boosting our online orders. It's user-friendly, offers quick support, and allows customization to keep our brand creative. We've improved our web presence and expanded our reach, though order increases are not yet as expected.

  ### 22. Good Features but Onboarding Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jennifer .

**Reviewed Date:** May 12, 2026

**What do you like best about Owner.com?**

I use Owner.com for my pizza restaurants as our POS system. They created the website for us and facilitate all our online orders. The program itself is excellent, and the online ordering ability makes it easy for our customers. When we receive the orders, we know how to prepare them exactly like the customer has requested. Although there is some room for improvement, overall, we are happy with the product and the results we're getting thus far.

**What do you dislike about Owner.com?**

I found the onboarding process a bit rough. It's different because there's no single point of contact after getting started, just a help desk. We're not familiar with some features initially offered, which was confusing. The setup took longer than expected and customer service wasn't as great as hoped. There's a rewards point system causing duplication with our in-house program.

**What problems is Owner.com solving and how is that benefiting you?**

I use Owner.com as the POS system for my pizza restaurants. It created our website and facilitates online orders, making it easy for customers and ensuring we prepare orders exactly as requested.

  ### 23. Great solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angelina's O. | GM, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about Owner.com?**

That it works. We're converting customers from 3rd party platforms we dont control to our own system and database. Also its many additional functions and complete offering that includes SEO.

**What do you dislike about Owner.com?**

Theres an initial set up which requires some calls. Restaurant owners are a bit busy so this feels like work although the team is super flexible and helpful which is a plus.

**What problems is Owner.com solving and how is that benefiting you?**

Primarily the fact the we dont control the communication between 3rd party ordering platforms and our customers, hence we're constrained as to the overall experience we're able to provide. Additional the excessive fees some of these platforms charge.

  ### 24. Owner.com Boosts Online Visibility with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** michelle  t. | Pediatric Critical Care Nurse, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Owner.com?**

I really like the staff at Owner.com; they're incredible and always make me feel like a real person, treating me like someone they care about or love. They're smart, knowledgeable, and just amazing. It's been an amazing experience with them. I also appreciate that the dashboard is easy to use and navigate with the menu, and it's nice that I can make changes on my own if needed, although they're super helpful and willing to make those changes without any questions. The initial setup of Owner.com was extremely easy too.

**What do you dislike about Owner.com?**

I wish the alert sound for when we get an order was different. It's a bell sound and the same as the bell we use when an order is up. So I wish there were different sounds for the alert when we have an order.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com improved our online visibility and increased our revenue by providing online ordering and creating our first-ever website.

  ### 25. User-Friendly Site with Smooth Onboarding and Reliable Performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2026

**What do you like best about Owner.com?**

It’s a user-friendly website that makes it easy to edit and modify things without any hassle. Transition and integration were smooth, the onboarding advisor was knowledgeable and helpful, which is 20X better than Uber or DoorDash's tech support. Speed and connection have not had any issues. 

It's a bit pricey based on the 2-week performance as I have not seen the heavier traffic it brings yet, and it only launched for 2 weeks, so I will sit on the pricing part for now. I hope it's worth the price.

**What do you dislike about Owner.com?**

The only downside so far was the layout of the order appearing on the kitchen ticket.  It is not always clear, as it has no lines or spaces between one order and the next, which creates confusion and makes it hard to read. 

I also hope they will later have notification sent to phone if the app is offline, as with other 3rd parties.

**What problems is Owner.com solving and how is that benefiting you?**

it gives you the access of customer's info for future promotions

  ### 26. Amazing Support and Easy Onboarding That Boosted Our Website Orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina G. | General Contractor &amp; Owner , Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Owner.com?**

The customer service team is amazing. The onboarding was easy and they were great with follow up on any updates to my website. We are getting more orders every day through our own website and not giving our money away to other platforms.

**What do you dislike about Owner.com?**

So far I love everything about it. I do wish there was a little training on the app, and tablet for our staff but we are figuring it out. It's easy enough to use and the support team is there 24/7 to help when we need it.

**What problems is Owner.com solving and how is that benefiting you?**

The problem of spending way too much money on other platforms and creating a space where it is easy to navigate for our customers.

  ### 27. ENTERPRISE SOFTWARE FOR SMALL BUSINESS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Said H. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2025

**What do you like best about Owner.com?**

An ecosystem for small business owners that want to become a big box chain. I love having a simple app for my customers that also has a built in reward system. It has a lightning checkout for my customers and best of all it has AI marketing campaigns

**What do you dislike about Owner.com?**

Wish they can pair this into all one device (POS sytem) right now we are using clover. I wish we can put it in all one box

**What problems is Owner.com solving and how is that benefiting you?**

Helps me solve by figuring out a way to talk to my customers, offer them promos, and use AI to help drive additional sales.

  ### 28. Seamless Restaurant Modernization at Low Cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tommy H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about Owner.com?**

I love how we're able to save so much money for not just us, but for our guests too. Owner.com modernized our restaurant seamlessly, allowing us to have an app and online ordering at a low rate, and they helped us update our website and pictures. We value our app the most because it was something we could never get over the years without fearing it would cost thousands and not work, but Owner.com provided it without hassle and headaches. Their staff is so helpful and caring, and their product is amazing, especially for a small business where cost can be tight. Owner.com was able to work with our unnamed POS system, and they provided a tablet and printer for us. The initial setup was top-notch easy.

**What do you dislike about Owner.com?**

We don't dislike anything.  We LOVE owner.com

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com modernized our restaurant seamlessly, providing an app and online ordering at a low rate. It saves money for us and our guests. I value the app, it was hassle-free and cost-effective.

  ### 29. Streamlined Order Management and SEO for Increased Sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruben c. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2026

**What do you like best about Owner.com?**

I like Owner.com because it takes a lot of the work out of me having to physically manage SEO and ads, which makes handling online orders easier. It filters all our customers onto our website, increasing the time they spend there, even if they're ordering through a third party or our POS system. This helps us gain visibility through Google. Switching to Owner.com has freed up a lot of my time and increased our sales. The staff at Owner.com is very helpful and knowledgeable, guiding me through implementation and providing immediate responses to my questions.

**What do you dislike about Owner.com?**

n/a

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com helps us enhance SEO and online presence, manage online orders, streamline third-party orders, and consolidate ad management, saving time and increasing sales.

  ### 30. Promising Features, But Service Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Wilfrido S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Owner.com?**

I like Owner.com's technology and its ability to convert third-party app customers into my customers. They said their technology will help me to rank first among online searches for products I offer.

**What do you dislike about Owner.com?**

I don't like the lack of communication among their team members. Their customer service is very confusing and messy now, compared to when I first used them two years ago. The salesperson, Griffin, was a problem, not knowing the product well, and made promises that the company can't fulfill. It's been almost a month, and I still haven't received my conversion cards, which are important for meeting our goals. The picture handling was messy too; they used old pictures instead of uploading new ones. They sent a photographer without telling me how many pictures would be taken, which I could've planned better for.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com enables me to take orders directly from online customers and prepares their orders for delivery or pickup.

  ### 31. Clean, Easy-to-Navigate Interface with Fast Next-Day Deposits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chelsea C. | Owner/Operator/Cook, Restaurants, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Owner.com?**

I like the interface and the customer facing website. It is clean and simple and easy to navigate. I like that the customer is able to order with just a few clicks whereas our previous website was a bit more complicated. I also like that the money deposits in our account the next day. Associates have bee helpful as well.

**What do you dislike about Owner.com?**

I haven't seen as much customer response recently as I had hoped but we are still in the first month!

**What problems is Owner.com solving and how is that benefiting you?**

Putting our menu directly in front of customers without having to do too much navigation when they reach the website.

  ### 32. Wonderful Team and Communication from Setup to Launch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andranik A. | Small Business Owner, Food & Beverages, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about Owner.com?**

Great service all around. The team has been wonderful throughout the communication process, helping me get up and running, and each person has been there to answer any questions I’ve had—from the start, through the middle, and even toward the end right before launch.

**What do you dislike about Owner.com?**

It’s not necessarily a dislike, more of a concern that it’s an unknown product and I don’t know what results I’ll be receiving. Otherwise, I don’t have any real dislikes at this time.

**What problems is Owner.com solving and how is that benefiting you?**

Essentially, Owner.com is helping me improve outreach for my online ordering operation by putting the right steps in place. It’s making the platform easier to find, and it’s also being used more often and more consistently.

  ### 33. All-in-One Website + Mobile Apps With Amazing UX and Smooth Onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Owner.com?**

One of the best things about this platform is that, with one subscription, you get a fully functional website plus an Android and iOS app. That’s a big deal for a small restaurant, especially a family restaurant. It also lets us connect with our customers more personally, which I really like.

On top of that, the UI and UX are amazing. Since we started working with the owner, customers have been coming in and telling us the website looks great, it’s much easier to use, and that whatever we’re doing, we should keep doing it. Hearing that directly from customers is a great compliment, and it’s clear they feel comfortable and ready to order food from our website.

Support and onboarding were the smoothest and easiest part of the whole journey. Our customer data was set up quickly, and even the loyalty points and everything were converted into Owner without issues. Customers have said things like, “I love that I can easily redeem my points and get the benefits,” which is honestly amazing to hear.

I’d say the AI still needs some work when it comes to creating one-time marketing materials, but the automated marketing is great. It even has World Cup emails already automated and set up, whereas we would have had to do that manually. With them, public holidays and events are already built into automated marketing campaigns, which is a huge help.

The reporting system is also amazing. The dashboard is very clear and shows you exactly what you need. I especially like the Google review system they have, where automated emails are sent to customers to request reviews, and it works well.
The other thing is that we don't have to worry about the integration. The integration is done by the team themselves. They do it, they connect with our third-party integration provider, and they take care of the whole integration process, whereas it's basically just plug and play when you work with them.

The performance of the website is good. We haven't experienced any bugs yet, so far, and we don't think that we will, because the whole website is built very well. I definitely feel like we are getting our money's worth with this, because the amount of money that we are giving, we are getting more in return in terms of value. If we were going with any other service provider, it would have been twice the cost, at least, if not more.

**What do you dislike about Owner.com?**

There are a few things to note, mainly because this isn’t a full dine-in, experience-based system yet. It feels geared more toward QSR-type restaurants, so when it comes to features like catering and invoicing, we still have to handle those separately since there isn’t an internal option for them yet. On the marketing side, I’d also like to see more customization—especially for sending emails—and better ways to properly use the built-in AI for marketing.

**What problems is Owner.com solving and how is that benefiting you?**

One of the biggest things for us is our website. For building an online presence, it looks great and is very easy to use. It’s simple for customers to sign up, redeem their points, and place delivery orders directly through our own platform. It’s been amazing for customers, and it’s also been great having our website set up along with our apps on both iOS and Android at the same time. Our SEO is improving, we’re getting more sales through the website, and more people are getting to know us locally. They also have a great reporting system that shows us where our traffic is coming from, which I really appreciate.

  ### 34. Phenomenal ROI: More Google Business and Seamless Toast POS Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim M. | owner/chef, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Owner.com?**

I like how it drives more Google business and integrates with my Toast POS. The ROI has been phenomenal, and I’ve noticed a significant increase in my online orders. The onboarding was very simple and its performance has not even hit its peak yet as im still weeks away from the summer busy months.

**What do you dislike about Owner.com?**

i wish that in the sales section you can choose a specific date and time

**What problems is Owner.com solving and how is that benefiting you?**

im not aware of any problems that they solving as I have not encountered any problems yet.

  ### 35. Super Easy and Effective for Restaurant Orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yoselin H. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Owner.com?**

I love that Owner.com is super easy to use and navigate, making it very useful for my restaurant business. I'm able to track orders, navigate the menu, and make changes easier and faster. The initial setup was very easy and well explained, which made transitioning smooth. Owner.com explains everything in a way that's easy to understand, which wasn't the case with the small marketing company I used before.

**What do you dislike about Owner.com?**

I dint have any negative comments about owner

**What problems is Owner.com solving and how is that benefiting you?**

I use Owner.com to attract more clients, manage orders, and update the menu easily. It's super easy to use and navigate, making my operations faster.

  ### 36. Streamlined Our Ordering Process Seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thomas N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Owner.com?**

I love how Owner.com has created a seamless experience for customers to order directly through our webpage for both pickup and delivery. It brought everything together in one user-friendly platform, making it easy for our customers to place orders and for us to manage them. It streamlined our entire online ordering process, making a noticeable difference in our day-to-day operations. The initial setup was quick and easy, with a simple and hassle-free onboarding process, so we were up and running in no time. Owner.com stood out with its more advanced technology and polished, professional presentation compared to competitors like GrubHub.

**What do you dislike about Owner.com?**

None.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com creates a seamless ordering experience through our webpage, streamlining the online ordering process and organizing everything on a user-friendly platform. It makes it easy for customers to order and for us to manage orders, improving day-to-day operations.

  ### 37. Owner Boosted Our Online Sales with an All-in-One Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Owner.com?**

Owner has helped our business gain more online traction. It’s a cohesive platform that keeps everything in one place, which makes it much easier to manage. The flat fees are also amazing. Since switching to Owner, our online sales (orders) have increased as well.

**What do you dislike about Owner.com?**

Learning how to sell products online (for example, coffee) has been a bit of a learning curve for me, but the overall process feels manageable as I get more familiar with it.

**What problems is Owner.com solving and how is that benefiting you?**

Helping our business show up in more customer searches has been a big win for us. We’ve noticed more visits to our site and an increase in online orders. Overall, it’s helped us bring in more revenue and attract new customers. We also really love how our website looks.

  ### 38. Onwer.com made it easy for business owners.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael  T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about Owner.com?**

Everything you need to get up and running is already set up for you, so there’s no heavy lifting on your part.

**What do you dislike about Owner.com?**

They don’t have the sticker printer feature I need for my boba tea concept, so I still have to keep using my current POS system.

**What problems is Owner.com solving and how is that benefiting you?**

A decent website we can be proud of. We now have an online ordering page that processes payments and is streamlined for customers to place orders.

  ### 39. Owner.com Eliminated Delivery Commissions with Fast Setup and Phenomenal Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fady F. | General manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about Owner.com?**

Owner.com helped my business a lot by eliminating the 30% commission margins that all online delivery service take and their customer service experience is phenomenal they truly care about how your website will come out and the timeframe of getting It all set up is very quick.

**What do you dislike about Owner.com?**

The fact that it is still a 3rd party platform, if they were to develop a POS system so everything can be in one place I think it'd really take off.

**What problems is Owner.com solving and how is that benefiting you?**

it's solving the 30% commission that food delivery service take away from restaurant owners as if they're partners in the business. It also gives me full access to edit my website at any time instead of having to wait for a website developer to do it for me.

  ### 40. Exceptional Onboarding and User Experience—Boosted My Online Sales Instantly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rolando C. | Owner/ General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Owner.com?**

The onboarding process is both fast and comprehensive. It was implemented really quickly. The application's user interface feels very intuitive, making it easy to navigate. In fact, I find the user experience to be better executed than what I’ve encountered with Doordash or Uber. While all these platforms aim to help manage orders, the difference in user experience between Doordash/Uber and Owner.com is striking. I have access to all my customers' information and all the data necessary to manage my restaurant efficiently. From the very first day, I noticed a clear difference. My online sales increased within the first week after onboarding. I am confident that things will continue to improve as I expand my brand’s reach through better SEO. I also spoke with some customers who placed orders, and they all reported having a great experience with the application. It is well integrated with my POS so the workflow hasn't changed. Great customer support so far. So far, I haven’t found anything I dislike.

**What do you dislike about Owner.com?**

Perhaps an easier way to close or open my store. It's probably just something I missed but I really did not find anything that I do not like yet.

**What problems is Owner.com solving and how is that benefiting you?**

One of the main challenges for restaurants like ours is gaining online exposure. We have to compete with large brands that possess significant online resources, which is something small restaurants like ours simply can't match. Owner helps level the playing field for us. Another major issue they address is the high fees charged by delivery platforms such as Uber and Doordash. We don't make much profit from those companies; in fact, their fees are overwhelming for us. That's why owner.com is such a valuable platform for our business—it allows us to avoid the excessive fees we would otherwise pay to Uber and Doordash.

  ### 41. Easy to Use, High-Control Platform That Lets Us Make Changes Ourselves

**Rating:** 5.0/5.0 stars

**Reviewed by:** robert s. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Owner.com?**

Owner is easy to use and gives us a high level of control over the platform, so we can make the necessary changes ourselves without having to go through a middleman.

**What do you dislike about Owner.com?**

There really aren’t many downsides to the app or the service! Integrating 3rd parties into the system will be the next most helpful tool.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com manages our online ordering platform and mobile app. It’s been a major benefit for us because it helps reduce labor, keeps orders accurate, and streamlines how we expedite orders. The marketing tools are simple and easy to use which is also a big bonus.

  ### 42. Effortless Marketing with Seamless Delivery Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Owner.com?**

I like that Owner.com makes marketing online orders simple and easy, which helps with my business, Tony's Pizza. The delivery integration for online orders with services like DoorDash and UberEats is easy, and I don't have to worry about them as much. The team is easy to work with when having problems with online orders and also makes it easy to add promotions. The initial setup was fairly easy, and the team is excellent when running into problems.

**What do you dislike about Owner.com?**

I think what could improve is the way the third party is replaced.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com simplifies online marketing and ordering, seamlessly integrating deliveries with DoorDash and UberEats. It eases worries about online order issues and allows quick promotion changes, all supported by an excellent team.

  ### 43. Boosted Sales with Seamless Online Ordering

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Owner.com?**

I love how Owner.com allows both current and new customers to order directly from our website or app, eliminating long waits on the phone. The platform gives customers the freedom to customize their food orders and integrates our menu to exact specifications. It has significantly improved our customer relationships by enabling us to prepare orders exactly as our customers like them with detailed invoices showing pickup or delivery times. I have seen a 25% increase in sales in a short time. I love the website that Owner.com built for us; it feels authentic, with pictures of the restaurant, food items, and customer reviews. The delivery feature using third-party drivers has been a huge help, expanding our delivery area and allowing us to use our own drivers in other areas during peak times. The third-party drivers have been punctual and careful, making our customers very happy. Additionally, the 5% commission rate is probably the lowest available for such services. The initial setup was very easy once we had gathered the necessary information and documentation.

**What do you dislike about Owner.com?**

I would like to have a feature in which third party drivers are required to upload or send pictures upon delivery not only for confirmation but to avoid any potential delays or customer complaints. We have only had one issue thus far in which customer claimed that food was not delivered to his residence. It could have been possible that the driver delivered to wrong address but without picture or evidence it is very hard to determine what happened. We had to refund the customer.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com enables direct online ordering, reducing wait times for customers and allowing them to customize orders. It boosts sales by 25%, enhances customer relationships through detailed invoices, and expands our delivery area with third-party drivers while optimizing internal resources.

  ### 44. Seamless Delivery and Marketing Boost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marinos S. | Chef/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about Owner.com?**

I use Owner.com for my restaurant, and it has really helped me resume my online delivery business without needing to hire delivery drivers and drive online orders to my website. It's user-friendly and integrates with my POS system, making it easy to get up and running quickly. I like that the integration eliminates the need for data entry, which means less labor and better communication between customers and staff, creating a seamless experience. The platform generates marketing material, an online ordering app, and maintains constant communication with my customer base. I also noticed an increase in online Google reviews, thanks to the follow-up provided by Owner.com.

**What do you dislike about Owner.com?**

I would have liked more website design options available, like multiple models to choose from, different design styles, more colors, and typefaces.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com lets me resume online delivery without drivers, boosts orders to my site, generates marketing materials, sends follow-ups increasing Google reviews, and integrates with my POS to eliminate data entry, reducing labor and enhancing customer communication.

  ### 45. Owner Modernizes Our Restaurant Brand Effortlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tram H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Owner.com?**

Owner is super easy!! They make your brand and your restaurant to be updated in a super nice way.  Not something mediocre.  They bring you from 2000s to 2026!

**What do you dislike about Owner.com?**

There was no downside.  Loved everything about them!

**What problems is Owner.com solving and how is that benefiting you?**

They solved our restaurant now being able to provide order online on our website which as a consumer ourselves makes guests more happy to continue ordering from you.   They practically build it for us which we loved as we're super busy.

  ### 46. Simple, Reliable Platform That Helps Grow My Restaurant

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2026

**What do you like best about Owner.com?**

What I like about Owner is that it was simple and easy to use, and the customer support was excellent. One of the biggest advantages was that I was able to create both a website and an app to effectively promote my business.

**What do you dislike about Owner.com?**

What I didn’t like was that the app had some bugs that prevented customers from tracking their orders properly. There were also delays in the text message notifications for order updates, which sometimes caused confusion.

**What problems is Owner.com solving and how is that benefiting you?**

As a restaurant owner, Owner helps me manage online ordering and grow my business without adding complexity to my day. The platform is easy to use, so I can update my menu and manage orders without needing technical skills. Their customer support is reliable, which is important when issues come up and need quick attention. It also integrates smoothly with my operations, helping everything run more efficiently instead of juggling multiple systems.

  ### 47. Doubling Sales with Seamless Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2026

**What do you like best about Owner.com?**

I really like the streamlined process Owner.com provides. Their website and tech, especially the UX, is very customer-friendly, making it simple for customers to check out, which is exactly what customers need—just seeing the menu, a few clicks, and the order is ready. Another thing I appreciate is the way Owner.com helps with our visibility and ranking, thanks to their SEO platform and meta tags. Their onboarding was super smooth, thanks to Laura, our account manager. The photography service was a nice touch too, providing the best pictures of our restaurant and food. Integration with Square was perfect, ensuring that everything operates smoothly.

**What do you dislike about Owner.com?**

I would like to rank faster in the SEO platform. The other thing that can be improved is they don't have a curbside option. So, like, implementing a curbside option would be very helpful for customers who don't want to get out of their cars. Also, we integrate with Square, and having just one-way integration is a bit limiting. A two-way integration to help with marking orders as complete would be beneficial.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com improved our website's UX and streamlined the checkout, doubling sales. It solved our complex checkout issue and enhanced our customer loyalty with an app. The SEO improvements started boosting our rankings, and their marketing emails are increasing revenue.

  ### 48. Clean Online Ordering and Effective Follow-Up Campaigns Drive Repeat Orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin S. | Restaurant Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about Owner.com?**

Clean online ordering, makes it simple for guest. Really highlights our product while steam lining the ordering process. Additionally, the follow up email/texting campaigns work wonders for repeat orders

**What do you dislike about Owner.com?**

Onboarding was sloppy and confusing. Many mistakes and not a very knowledgeable onboarding rep.

**What problems is Owner.com solving and how is that benefiting you?**

Online ordering, SEO, marketing, driving repeat business, staying top of mind for our guest, acquiring new guests.

  ### 49. Intuitive, Efficient, Room for Traffic Growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2025

**What do you like best about Owner.com?**

I love Owner.com for its easy-to-use, clean, and intuitive interface, which makes navigation a breeze without being overly complicated. The support from their team is extensive, with multiple people working on our project simultaneously, ensuring efficient communication across the various departments implementing the strategy for us. All departments communicated exceptionally well with each other throughout the process, which greatly facilitated the implementation of our project. Furthermore, the initial setup of Owner.com was very easy, taking only about two weeks to get up and running efficiently with the help of the numerous team members involved. I appreciate how quickly and efficiently they worked to implement our setup.

**What do you dislike about Owner.com?**

I find that the results from their SEO efforts have not met our expected sales volume. Although they are doing some work in this area, it hasn't achieved the type of sales impact we were looking for. Additionally, their strategy seems to rely heavily on email marketing, and I think incorporating other traffic-driving methods like Google Ads or Facebook Ads would be beneficial. Moreover, their ecosystem is quite enclosed, which unfortunately means we can't integrate our existing loyalty program into their system.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com resolved our app development and SEO improvement challenges efficiently, enhancing our website and application. The easy-to-use interface and effective support team streamlined our processes and facilitated smooth collaboration across departments.

  ### 50. SEO Management, Customer Control, and a Strong Branded App Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Damon J. | Owner/Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about Owner.com?**

The SEO management, customer control, and branded app experience.

**What do you dislike about Owner.com?**

The only real downside is having to manage orders and customers on a separate platform rather than directly through my POS system, Toast. That said, it’s been manageable overall, and the added features make it worth it.

**What problems is Owner.com solving and how is that benefiting you?**

Owner.com has been helping us strengthen our SEO and overall online visibility, which is essential for bringing in new customers directly rather than relying solely on third-party delivery apps. The branded app, access to customer data, and the marketing tools also make it easier to build repeat business and deliver a better overall customer experience.


## Owner.com Discussions
  - [How has Owner.com supported your restaurant&#39;s online presence, and what features do you find most useful?](https://www.g2.com/discussions/how-has-owner-com-supported-your-restaurant-s-online-presence-and-what-features-do-you-find-most-useful)

- [View Owner.com pricing details and edition comparison](https://www.g2.com/products/owner-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+12%3A24%3A34+-0500&secure%5Bsession_id%5D=1647871c-5b73-4ea9-abc0-46524ec30988&secure%5Btoken%5D=2a04b60242f44b166a64b393053abbfcdf991ae76410092cc710b3ab0951656c&format=llm_user)
## Owner.com Integrations
  - [Certus AI](https://www.g2.com/products/certus-ai/reviews)
  - [Clover](https://www.g2.com/products/clover/reviews)
  - [Clover POS](https://www.g2.com/products/clover-pos/reviews)
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  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [SkyTab](https://www.g2.com/products/shift4-skytab/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)
  - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews)

## Owner.com Features
**Platform Basics**
- Reporting
- Interoperability

**Restaurant App - Food Delivery**
- Restaurant order management
- Restaurant general setting
- Restaurant listings

**Customer Data and Insights**
- Customer Analytics
- Customer Database
- Customer Segmentation

**Back Office**
- Accounting
- Analytics

**User App - Food Delivery**
- Payment processing 
- Real-time Order Tracking

**Campaign Management**
- Marketing Automation
- Email Marketing
- SMS & Push Notifications

**Front of Office**
- POS
- Kitchen Ticketing
- Reservations

**Delivery App - Food Delivery**
- Driver Earnings and Payments
- Communication and Scheduling

**Engagement and Retention**
- Offers Management
- Rewards Program
- Reputation Management

**Platform Data**
- Dashboard

**Admin App - Food Delivery**
- Customer Support 
- Restaurant Onboarding and Management

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Integration and Compliance**
- Analytics and Reporting
- Integrations
- Compliance and Consent Management

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech

## Top Owner.com Alternatives
  - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews)
  - [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) - 4.6/5.0 (68 reviews)
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,280 reviews)

