Vision Helpdesk Reviews & Product Details

Vision Helpdesk Overview

What is Vision Helpdesk?

Vision Helpdesk is 12 years young and serves 15000+ customers, It offers best customer service tools - solution for every size business. 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Desk (Multi Company / Brand Help Desk) 3) Service Desk (ITIL / ITSM Desk) - PinkVerify Certified Vision Helpdesk offers SaaS and Download version of above all products. It starts as low as $8 per mo per staff agent.

Vision Helpdesk Details
Languages Supported
Danish, German, English, French, Italian, Dutch, Polish, Portuguese, Russian, Spanish, Swedish
Product Description

The ALL IN ONE customer support helpdesk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof.

How do you position yourself against your competitors?

Vision Helpdesk can be scaled from as low a single user to enterprise level business -
It offers Help Desk, Multi Company Desk and ITIL Service Desk

1) Best Customer Support
2) Best Pricing starts as low as $7 per mo per agent
3) SaaS & Download License


Seller Details
Seller
Vision Helpdesk
Company Website
Year Founded
2005
HQ Location
Nasik, India
Twitter
@visionhelpdesk
1,494 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
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Vision Helpdesk Screenshots

Vision Helpdesk Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We have been looking for a Helpdesk and compared many of the. When we found Vision Helpdesk, we were suprised how many features the solution from Vision helpdesk provides. You can configure nearly everything, like different language settings, logos and corporate design for the client portal.

For the support team it is possible to create staff, team members and different departements to which you can assign the incoming tickets. This makes the work within the Helpdesk much easier and comfortable once configured on the user friendly manage portal.

What we like the best is the super helpfull and friendly support from Vision Helpdesk. We had some issues during the installation of the helpdesk on our server and contacted the support. The Vision Team always supplied fast and solved all our problems during the installation process. Futhermore there is a huge solution database available on the Vision Helpdesk website available which makes it easy to handle with the helpdesk software. Review collected by and hosted on G2.com.

What do you dislike?

The only point we have been missing is an installation script to make it easier to install Vision Helpdesk on our server. But toghether with the excellent support of the Vision Team we were able to handle the installation of the helpdesk. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a helpdesk solution, I can only recommend to contact the Vision Team! They are really helpfull and are willing to solve all your problems. Vision also offers a free demonstation of its software in which they will go throug with you.Thus you will see, how Vision Helpdesk best suits you and your company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Vision Helpdesk, our team is now able to submit issues by mail or over the client portal. The issues are automaticly shown as tickets in the manage portal. Like this it's nearly impossible to forget any issues and it's ensured, that every ticket gets processed due to its urgency Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We were looking for a system to help get a handle on our incoming email and support. Vision Helpdesk has a large array of options and customization so we could taylor the system to how we needed to use it. I particularly like that we can hide certain knowledge base information from customers so It can only be used internally for help. Their support team have been incredibly helpful with the setup of our system as we had no prior understanding of how help desk systems work. Review collected by and hosted on G2.com.

What do you dislike?

The lack of guides and step by step instructions. As we don't have any experience setting a helpdesk up, it would have been great to have some getting started tutorials that I could follow to get the basics setup. While there are some available, they can be hard to understand for a novice. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking at your first help desk, definitely speak with the Vision Helpdesk team as their demo is very informative and easy to understand. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's helping us focus our email support systems and improve the speed of feedback and support to our customers. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The Versatility Of Different Modules and the Clean Design Review collected by and hosted on G2.com.

What do you dislike?

You need some web server experience setting this up, but I know Vision Helpdesk will assist you with anything you need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Addressing client questions through a ticketing system. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

What I like about this solution is the number of features offered to us. There is a lot of integration and customizable settings. The support system is very well done, I have rarely seen anything comparable. I recommend this solution to everyone. For a large company the tool is very profitable especially in terms of price compare to other system of the same style. There are also many different languages, which is very useful if you want to manage international support, the customer can choose his language from his profile. What I also like is the overall design of the system, it's "flat design" it's really modern and the graphic theme goes really everywhere and we can also modify the colors of the site to make it in line with are project. Review collected by and hosted on G2.com.

What do you dislike?

For the moment I have not found any problem or bug on the system itself everything works perfectly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend trying the trial version to form your own opinion, from the point of view if you are looking for a very complete support tool you are in the right place. The last piece of advice you can give if you want to take Vision Helpdesk is very important to modify it to your image to give a professional image of your business. Whether by putting the logo and also changing the theme colors with the same color as your business. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to Vision Helpdesk, my support problem is resolved. Before I had to contact the customers by e-mail but to follow the progress of the customer's request and to allow the employee to take over the request it was very complicated.

Now everything is centralized in the same place and I can very easily transfer a client's request to another service so that another co-employee can take over the request. It is a very important system for me, it is an essential point in the customer relationship and in my project in general.

The advantage also is the ease of use in a few minutes I set up an account for each of my employees. Review collected by and hosted on G2.com.

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IS Operations Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The software has a modern look. I was able to get it to fit in with our corporate theme. It's very feature-rich. We're now able to do workflow tickets between departments. Handle SLA's and have also been able to implement change management and Self Service all in the one package. Because of the looks, the team was pretty comfortable moving over to it from an older system, and the feedback from our clients has been positive. Review collected by and hosted on G2.com.

What do you dislike?

The lack of documentation can be difficult to get you're head around, but the software itself is pretty intuitive, but it's not as well documented as some. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take a look, if you engage them to assist, or have a team that can do it internally, you should get a good outcome. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Streamline support across the business with multiple departments. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like the clean interface and responsiveness of the cloud offering. Have not experienced any lag or timeouts. it almost feels local. There are many integration options I look forward to trying. Review collected by and hosted on G2.com.

What do you dislike?

No dislikes. There are a lot of options and things to work through though. So if there is a down side that would be it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do the trial when you have some time to dedicate to trying features. Very feature rich. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Prioritizing and reporting on HelpDesk tickets. Review collected by and hosted on G2.com.

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CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The simple and uncomplicated Interface of Vision Helpdesk makes it fast and easy to use Review collected by and hosted on G2.com.

What do you dislike?

So far no disadvantages recognizedwithin Vision Helpdesk Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need a comprehensive solution to support a complex organization, be sure to test Vision Helpdesk. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We operate and support the IT infrastructure of the Swiss Diabetes Society in all matters and support its users. We also look after all members of the Swiss diabetic society (diabetics type 1 and type 2) in all aspects of the management of their disease. As an international company, we provide all services of the SDG for charitable purposes for free. Vision Helpdesk helps us allocate all inquiries centrally andwith great efficiency and assign them to the right departments to be able to respond to employees and patients even faster and more efficiently. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Vision Helpdesk is a full featured ticketing system, which has all the features of the top tier products on the market. Setup is simple, and the interface is clean without a lot of bloat. Very intuitive.

It has alot of features you would also typically have to pay more for as plugins with other packages. Review collected by and hosted on G2.com.

What do you dislike?

Some of the design could be improved - too much fading menus. But that just aesthetic - it doesn't affect the functionality. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This will replace a very old and basic ticketing system. It will provide us with better handling of requests and reporting. Review collected by and hosted on G2.com.

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Responsabile sviluppo software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Automation with workflow and incidents status control Review collected by and hosted on G2.com.

What do you dislike?

Some operations, such as client deleting, do not support multiple selection and require repeating the procedure for each record. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

management of incidents opened by customers; verification of response and solutions times Review collected by and hosted on G2.com.

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Content Manager
Telecommunications
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It has a brilliant outline when you sign in. You can see everything that is going ahead in your Support Department as far as your clients and their requests. The way that it can be so effectively incorporated with other programming like SugarCRM, Joomla, WordPress is awesome!!! It makes it simple to deal with all from one spot for your Support Team. It's quick and extremely adaptable. It has a crisp look and with the Responsive Design it has, you can even run and work together with your Support Team from your smart phone wherever you are as long as you have web connection. This is truly incredible!! Unquestionably an easy decision!!! Both thumbs up!!! Review collected by and hosted on G2.com.

What do you dislike?

overall, I do not hate anything, yet i've asked for some extra elements like 2 - element confirmation, for instance mix with CLEF, and whether the "index.php?" part could be erased from the URL for better SEO.! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You can get everything at one place with this great product!

I recommend it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Since this product gives integration with number of other open source arrangements out there it solves the integration of various other solutions for being effectively coordinated as though it's an ERP level solution for your organization while keeping up the adaptability of hosting various solutions on various servers, even distinctive hosting areas. Mobile support turns out to be simple because of mobile responsiveness.! Review collected by and hosted on G2.com.

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Response from Sachin Jadhav of Vision Helpdesk

Thank you for your review and suggestion related to "index.php?" - We would check the possibility of optimizing this feature in our upcoming versions.

Thank you again.

Chief Operating Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

With Vision Helpdesk you are able to manipulate it to the fullest to use it for your needs. With my organization, our biggest need was the need for a knowledge base built in and Vision Helpdesk has great tools built in to help better your articles! Review collected by and hosted on G2.com.

What do you dislike?

Some of the features we needed to do some research to find and setup properly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Vision Helpdesk primarily to allow our users a one-stop shop to look up information quickly without waiting for our team to respond to them. Vision Helpdesk also enabled us to move away from the shared mailbox realme and into the much-needed ticket system to track all emails correctly! Review collected by and hosted on G2.com.

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AW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

very good ticketing support

very good support agents Review collected by and hosted on G2.com.

What do you dislike?

i am not have anything disliked on vison Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

forward email to our staff without show it to the client Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Being able to customize the branding to our needs. Tracking of tasks due on a routine basis. Moving from an email box to an actual ticketing software has made it a lot better than before. Review collected by and hosted on G2.com.

What do you dislike?

Some items need a little research to figure out how to implement. I would also like to see the ability to change a user to an admin/staff member, and remove an admin to just a user. As it stands right now, there are basically two different logins for a admin/staff member. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are not experienced in hosting applications, I would suggest that you either use SaaS or find a host that has an installer for it. I'm moderately experienced but I was running into a few issues that I had no idea on how to fix. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to use this system to provide a knowledge base for our users so they can help themselves on easier tasks. We are also using the ticketing system to submit issues beyond the knowledge base scope. The automated ticket creation is a great tool for keeping up on which tasks need to be completed on a regular basis. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

This program makes it really easy to turn replies into macros and solutions so it's easy to respond to customers quickly. Review collected by and hosted on G2.com.

What do you dislike?

Settings are fairly complicated. Then again, there are a lot of integrations and options. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Integrates with a lot of other platforms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are a non-profit who serves foster parents. We are using this ticketing system to quickly communicate and support caregivers and using our responses to start compiling a knowledge-base so they can find answer even more quickly and easily in the future. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ease of setup and intuitively makes deployment, training, and integration simple and straightforward. On boarding new support staff is quick and easy, with the learning curve being very attractive for our environment. Customization for tickets is very good with us being able to provide good scope to our users when submitting their tickets. The clean interface is also fantastic, very big fan of the flat design with navigation being very simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing that I truly dislike about the product. The only thing that I could recommend for improvement might be with the ability to disable the default username and password login fields when using an SSO solution like 365 as it confuses some of our users. In addition, the default emails that come bundled with Vision make deployment a little bit more tedious. Some CSS to make the emails look a little prettier would be nice, possibly with a global template option versus per-instance. I would also like to see a little bit more optimization on mobile. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When we removed our external IT contractor, we required a solution which would allow our employees to submit tickets to us (IT & AVL support) through a central ticket management system. After looking at a few different solutions, we came across Vision Helpdesk and after demoing the system, found it to be very well suited for our needs. Primary benefits include excellent ticking tracking features with great automation functionality for very efficient workflows. Review collected by and hosted on G2.com.

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President
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We like the gamification at Xenon Cloud. Our reps can compete against each other in a fun way to complete helpdesk tickets. We also like the ability to integrate with apps we currently use such as our billing platform and accounting software. Review collected by and hosted on G2.com.

What do you dislike?

We have not discovered something we disliked about this software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving controlling the infrastructure our helpdesk is hosted in by using the downloaded version of vision helpdesk. We used to use Zendesk but could not control the instance it was installed on so we are very happy that there is a helpdesk we can control. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

For our Organization we were looking for a registration system for incoming contacts, such as mail, telephone and social media. Also the support of our volunteers and users of our online applications were central to our quest. With Vision Service Desk we found the best solution. Tickets are easy to create by our staff and the origin is registered, giving us statistical data. Because we can identify our hardware and software and can report problems, we can offer optimal support. Review collected by and hosted on G2.com.

What do you dislike?

We had no experience with a service desk program. Our previous tests limited themselves to classic (and limited) helpdesk ticket programs. This inexperience and the extensive possibilities of Vision Service Desk were the biggest disadvantage for us. The online manual is quite limited, so for a novice it requires additional research. Once everything is set up and tested, the program is easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Registration of incoming contacts (mail, phone, social media, ...) of both external and internal users.

- Automatic and manual registration of incoming contacts.

- Help desk for technical problems and ability to service requests. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It is very difficult to assess what is best, if I were to describe it in one word, I would say: integration. The most important in the work of the press editorial is efficient communication, thanks to the integration of several communication channels, we no longer have to think which message was last ... all in one place ... We have had this for a long time. Review collected by and hosted on G2.com.

What do you dislike?

The possibility of integration with SMS providers in Poland, eg SMSAPI, and a greater number of integration and single sign-on capabilities (SSO) would definitely be useful.

The rest is as it should be. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Test it and convince yourself ... Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Above all, we managed to solve the problem of out-of-date messages (now we know who wrote back to someone ... earlier there was a mega problem, it happened that we responded to 1 e-mail several times.) Communication in Editorial Office has improved significantly, but our readers see results, now instead of waiting 3 days for it to be checked by an e-mail, they receive a reply within a dozen or so hours, often even a few minutes. Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Reports, assignments and customization are easy to use, and the support team at Vision were super helpful in getting us started on the right foot! Review collected by and hosted on G2.com.

What do you dislike?

User login could be more flexible, ie cannot use corporate emails. It would have been a plus if users could login once in an easy fashion and not be required to re-enter their email address each time. This could save on important entry errors. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Excellent software with excellent support staff to help you out on the right foot. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

IT troubleshooting convenience, office room booking, and marketing requests taken in an orderly fashion. IT helpdesk ticketing system . Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I have been in the market for the perfect solution for us for quite some time, I would have to say one of the items that stands out to me is how well the software integrates with email and other avenues of getting calls from users. Lots of other solutions are not very good with putting conversations together and the ability to merge everything to one incident. Review collected by and hosted on G2.com.

What do you dislike?

The application is very customizable and flexible but I would have to say the Downloadable install is not very user easy to install. BUT when I reached out for assistance we were able to get it installed the very day. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This application offers lots of features others do not even have. Considering all the integration offered this is a great value. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is assisting us in being able to collaborate in house with issues. We have been able to assist customers much quicker and efficiently Review collected by and hosted on G2.com.

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AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like the way the interface is structured. I like the fact that its web based. After the setup process its was pretty much an easy process to go from there. Updates to tickets were sent in Email to users. Office 365 integration was really great. My users are all able to login using their office 365 credentials. Review collected by and hosted on G2.com.

What do you dislike?

I dont like the Zend Encoding, as it makes it a lot more dificult to install. It got me a bit frustrated when I kept getting same page over and over again. Also the videos online on how to install vision helpdesk did a great deal. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A nice helpdesk solution , That can meet organizational needs in a simplified manner Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Users sending request through ticketing. The inability to track tickets sent by users as also been solved using vision helpdesk, as users are able to track status of their tickets. Also users are ale to create new projects for different departments and as well follow up with request . Review collected by and hosted on G2.com.

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CN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to install using Softalicous self-hosted on our cPanel server. An immense amount of configuration options allowed us to set it up exactly how we needed it. Review collected by and hosted on G2.com.

What do you dislike?

Would be helpful to have more guidelines on optimum logo and favicon sizes and being able to configure a theme across both client and manage portals - but a very small dislike really. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Centralised management of support issues allowing team to work together much better, avoiding duplication for effort and increasing end-user satisfaction. Review collected by and hosted on G2.com.

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Chief Technology Officer
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

VisionHelpDesk doesn't provide unnecessary features, all they have is all we need, all they provide are used by general user, anyone can configure it easly. it also provide easy access menu, very helpful !! Review collected by and hosted on G2.com.

What do you dislike?

The responsive design must be improved little bit, especially for Replying ticket page. Then the custom field options must have other options. Also for Form Building, we can't set "is_required" for all field types. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

They have great platforms, easy to use, responsive, but the most import is, they have very very perfect support Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a non-profit organization who help animals to get new home, we need platform to manage adoption candidates as easly as possible, and provide Animal Abuse Report as easy and as fast possible. Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The interface is easy to use and the love the fact that we can create and track tickets via email! The server installation was easy! Review collected by and hosted on G2.com.

What do you dislike?

There is not much I dislike The learning curve is not steep but we are adapting our procedures to match the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great Software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are creating a better customer experience for our clients. with better follow up! Review collected by and hosted on G2.com.

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IT Operations Manager
Education Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We have investigated quite a few products but found that Vision Helpdesk has both design & features that make it stand above the others which seem to have one or the other. The support offered during our test period was always very friendly & responsive allowing us to get the system installed "in house" which was one of our requirements.

We also found the pricing to be affordable for the power the system gives us. Review collected by and hosted on G2.com.

What do you dislike?

The documentation is a little "light" in places but this wasn't really an issue as all we had to do was to ask support for help & they provided the information we needed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If implementing "on premises" version make sure you have some Linux experience and needs quite a few extras to install. Make sure you watch the installation Videos as they provide lots of helpful information. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been using a "home brew" ticket system that is over 15 years old now & it was struggling to cope with the size of our establishment. Staff were missing jobs or they were being duplicated wasting resources.

We could also not generate reports so hard to justify how busy the department is without this.

With the Vision software we are able to streamline systems & also for the first time offer users the ability to view how tickets are being processed & where how their jobs are proceeding. Review collected by and hosted on G2.com.

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Do you work for Vision Helpdesk?