Route4Me Reviews & Product Details

I like the support and ease of making and editing routes with Route4Me. The ability to have support that I can easily get ahold of to walk me through problems is greatly appreciated. Also, the transition from paper routes to digital routes has made operations much smoother, as I don't have to print out numerous paper routes anymore. The ease of editing routes digitally without always needing to print more paper is a huge benefit. The initial setup of Route4Me was very easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

Sometimes there are glitches that cause the app to crash. I do not know what causes them but sometimes it will freeze and we just have to close and reopen the app. Review collected by and hosted on G2.com.

I really appreciate Route4Me for making delivery planning much more efficient, optimizing our outbound operations and improving our customers satisfaction by reducing time and cost. The software's route sequencing engine is a big help. Tracking our deliveries is so much easier, and Route4Me ensures our customers receive their orders quickly. I love being able to export all the data and metadata to feed our Business Intelligence, which enhances our awareness of the delivery process and aids in data-driven decision-making. The integration with our ERP, facilitated by Route4Me, is seamless. I find it incredibly valuable that Route4Me allows easy data integration via API, supporting our tools like dashboards and spreadsheets, which help us evolve better logistics strategies. The initial setup was very intuitive, and minimal training was required for onboarding. The support we received to integrate Route4Me with our ERP was excellent. Review collected by and hosted on G2.com.

Some customers might not explore the full potential of the available tools inside Route4Me ecosystem, like small businesses that don't have a large team to explore all the possibilities with a large data team. They could improve guides for KPIs using their data labels and metadata labels, and how to combine them into actionable KPIs, metrics, and provide guides for data-centric teams to explore the exportable variables, to build better insight tracking dashboards. Review collected by and hosted on G2.com.

What I like best about Route4Me is how fast and responsive the system is. When changes are needed, such as last-minute order updates or route adjustments, the platform reacts quickly without delays, which helps keep daily operations running smoothly.

The routing system itself is very strong and reliable. It optimizes routes efficiently, saves time, and reduces unnecessary mileage. This makes it easier for dispatchers to manage multiple drivers while ensuring deliveries are completed on time. Overall, the combination of quick response and a well-designed routing system makes Route4Me a dependable tool for daily delivery operations. Review collected by and hosted on G2.com.

One of the main dislikes about Route4Me is the integration SMS service for retail customers. Review collected by and hosted on G2.com.

I’ve had an excellent experience using the Route4Me platform and working with Humberto Sousa and his team. Route4Me has been a powerful and reliable tool for route optimization, territory planning, and improving overall field efficiency. The platform is intuitive, flexible, and has significantly helped streamline operations while saving both time and resources.

What truly sets the experience apart is the support from Humberto Sousa and the entire Route4Me team. Humberto’s knowledge, responsiveness, and problem-solving approach have been outstanding. He consistently takes the time to understand our business needs and ensures we get the most value out of the platform. The team members are equally professional, supportive, and proactive in providing guidance, training, and timely solutions.

Overall, Route4Me is an excellent solution for any organization looking to optimize routing and improve operational visibility, and Humberto Sousa and his team make the partnership even more valuable. I highly recommend both the platform and the team for their professionalism, expertise, and commitment to customer success. Review collected by and hosted on G2.com.

i dont think so their is any downside.

none Review collected by and hosted on G2.com.

Route4Me has donated their software and expertise to help our non-profit organization deliver 50,000 meals to the homeless and less-fortunate each Thanksgiving morning. Our routing process that involves thousands of deliveries and used to take us months to organize now is handled in a matter of hours -- reducing our costs and allowing us to dedicate our limited resources to buying food and other necessities. Their support team has been outstanding - incredibly responsive even at 3 in the morning. Our requirements are different than many of their customers, but they have always been willing to make adjustments to ensure that the job gets done. Just can't say enough positive about this company, as they have been an incredible partner in helping to feed our community. Review collected by and hosted on G2.com.

I really cannot identify any concerns or limitations. They have been terrific. Review collected by and hosted on G2.com.

I like that I can see exactly where the drivers are, and I can manage the sequence as well as make sure the routes are optimized. Route4Me allows me to make changes to the routes in case I missed something on my end. It also helps me understand the way the routes are being routed. Whenever I have an issue, their customer care chat is always very helpful at any time of the day. Working here, I can say my team and I know how to navigate Route4Me pretty well. The initial setup was pretty easy on our end. Review collected by and hosted on G2.com.

NA Review collected by and hosted on G2.com.

I love using Route4Me for my porter potty rental business, especially for routing my drivers efficiently. The commercial feature that Route4Me offers is incredibly valuable as it allows me to avoid parkways where commercial trucks cannot drive, a feature that no other routing software provides. This unique capability ensures my drivers have a seamless and compliant route, improving our overall operations. Setting up Route4Me was also very easy, which made the transition smooth and hassle-free. I find Route4Me great and see no areas for improvement, highlighting my satisfaction by rating it a perfect 10 for recommendations. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I use Route4Me for final mile delivery and I really appreciate the intuitive interface that is both powerful and easy for non-technical users. What stands out the most to me is the very hands-on support, which is exceptional in this competitive industry. I also value the capable API that enhances the experience. Review collected by and hosted on G2.com.

Routing optimization works well for us but occasionally drivers report inefficient routes. Review collected by and hosted on G2.com.

Viewing all stops on the map is very helpful when organizing multiple teams in the field at once. We can ensure that each team is on the most efficient route while being near another team in case they need to meet to assist each other. Review collected by and hosted on G2.com.

Updates that result in re-optimizing the route take a very long time to load. Sometimes we need to import several hundred stops but the limited number of routes cannot accommodate all of the stops. Review collected by and hosted on G2.com.