ZaZaChat Reviews & Product Details

ZaZa Chat was very easy to deploy and easy to grasp for new users. It is very professional in appearance and the live conversations with customers was useful. Review collected by and hosted on G2.com.

There was not much I disliked. The only thing that comes to mind is updates took longer than anticipated which was annoying. Review collected by and hosted on G2.com.

It has a clean interface and it looks professional on our site and I love that it has desktop notifications. Review collected by and hosted on G2.com.

Nothing really, it works really good and we have what we need. Review collected by and hosted on G2.com.

The system was easy to deploy and configure. It keeps track of all pertinent client behavior. Ticket reports and statistics are quite good. Furthermore, it offers robust integration support and scalability. Review collected by and hosted on G2.com.

I did not encounter any real problem in the use of ZaZaChat and nothing I did not enjoy. Review collected by and hosted on G2.com.

I really like the instant Live conversation with my customers. I like the simplicity of accessing and using the various possible shortcuts in no time. Review collected by and hosted on G2.com.

There's nothing I've found that doesn't work or works wrong. Review collected by and hosted on G2.com.

The clarity of the interface makes accessing clients history very easy. On top of that, the support provided by ZaZaChat is excellent. Review collected by and hosted on G2.com.

I did not find it a complicated or difficult tool to use. My experience has been satisfactory. Review collected by and hosted on G2.com.

It is very good for dealing with live tickets as it allows me to distribute tickets to several people in the company. Review collected by and hosted on G2.com.

Nothing that I like less, ZaZaChat is quite simply a very profitable software. Review collected by and hosted on G2.com.

Ability to merge tickets help in merging tickets from the same client into one place and solve it right away. Review collected by and hosted on G2.com.

As such of now, there is no such thing I like least, but they have to improve on integrations. Review collected by and hosted on G2.com.

I love how tickets are organized in ZaZaChat. I can search and find current and past issues easily. Call recording is easy with ZaZaChat and transfers are smooth. Review collected by and hosted on G2.com.

I can't complain at all this system works much better than my older systems. Review collected by and hosted on G2.com.

I love how organized ZaZaChat keeps my customer support and the automated workflow saves me time. Review collected by and hosted on G2.com.

Nothing to dislike.it's really quick to understand and set up. Review collected by and hosted on G2.com.

Ticket creation and allocation to available agents is fast and easy. Moreso it's possible to analyze the management times of the tickets. Review collected by and hosted on G2.com.

I've never experienced any hitch or data issue. It's a very stable software. Review collected by and hosted on G2.com.