The Skilljar product continues to grow, develop, and mature. As a customer you have an incredible voice into the direction of the product in the future. However, a few areas that could use some improvement:
+Frontend UI: There is still a very basic “out of the box” look for most organizations. Although it is very customizable, this effort may require learning some additional programming languages, asking for assistance from other departments, or working with the Skilljar team to achieve a result that your organization requires. It would be helpful for more additional customization to built in or easily accessed through documentation or onboarding services.
+Localization/Translation support: As a global company we need to provide content in a variety of languages. The Language Packs feature assists in a number of ways and when combined with Catalog Pages it can truly achieve a lot for customers. However, adding in text content or modifying main elements in the UI is a manual copy and paste effort without any backend integrations or support to date.
+Dashboard User Permissions: The ability to customize, modify, or pair down rights for publishing, viewing, or restricting content or publishing is lacking. Very broad default permission sets exist, which makes Dashboard access difficult to share as adoption increases across an organization. The addition of a customer facing audit log would also be incredibly beneficial.
+Content and Publishing Delineation: With internal, external, partner, and various other groups accessing and leveraging the Dashboard there are not many ways to organize content or allow a content creator to publish only to a specific domain.
We may have run into some of these issues due to the complex nature of our customer education program or the scale of our customers. Regardless, Skilljar has been very receptive of our feedback, made consistent and iterative progress on new features, and has a solid road map for the future. Review collected by and hosted on G2.com.