Customer Education Software Resources
Discussions and Reports to expand your knowledge on Customer Education Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.
Customer Education Software Discussions
We believe that education and community should go hand in hand to drive customer engagement. We’re exploring tools that blend learning with discussion, collaboration, and peer-driven knowledge sharing.
We’re currently exploring:
- Skilljar by Gainsight – for integrating customer education with Gainsight’s community tools.
- Thinkific – for community add-ons and branded learning portals.
- LearnWorlds – for built-in community spaces and discussion boards.
- WorkRamp – for unified customer and partner enablement communities.
We’d love insights on:
- Which tools best combine learning with active community engagement?
- What integrations support discussion, feedback, and peer sharing?
How do you measure success for education-driven communities?
Tracking completion data is crucial for measuring program impact and customer enablement ROI. We’re comparing tools with robust analytics, certification management, and reporting.
We’re currently exploring:
- Absorb LMS for detailed dashboards and progress tracking.
- LearnUpon LMS for automated reporting and compliance management.
- Continu for unified internal and external training data.
- Docebo for real-time reporting and AI-driven insights.
We’re curious:
- How well do they connect with CRM or BI systems?
- Are there any standout reporting features that simplify tracking?
Which tools provide the best completion and engagement analytics?
Effective product tutorials help users quickly understand and adopt core features. We’re looking for tools that make it easy to design interactive walkthroughs, demos, and guided product tours.
We’re currently exploring:
- Hopscotch Product Tours for in-app, step-by-step onboarding flows.
- Supademo for creating click-through product simulations.
- Clueso for interactive, video-based tutorials and customer guidance.
- Skilljar by Gainsight to combine tutorials with structured learning paths.
- Docebo for AI-driven learning personalization.
- CloudShare for hands-on, sandbox-style product experiences.
We’d love to know:
- Which tools make tutorial creation easiest for non-technical teams?
- Do interactive demos improve adoption metrics?
Are there any limitations in analytics or integration with LMS tools?
