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Best Customer Education Software for Small Business

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Customer Education category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Customer Education to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Customer Education category.

In addition to qualifying for inclusion in the Customer Education Software category, to qualify for inclusion in the Small Business Customer Education Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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21 Listings in Small Business Customer Education Available

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    G2 Score
Thinkific
(378)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thinkific is an award-winning learning commerce platform where courses and community come together to power business growth. Thinkific gives academies, experts, and businesses everything they need to

    Users
    • Founder
    • CEO
    Industries
    • E-Learning
    • Professional Training & Coaching
    Market Segment
    • 75% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Thinkific is an online course platform that allows users to create, market, and sell their own courses.
    • Reviewers appreciate Thinkific's intuitive design, ease of use, and the comprehensive customer support provided, along with the ability to host a large library of videos and resources.
    • Reviewers noted limitations in Thinkific's design customization options, issues with user roles and data reliability, and the lack of certain advanced features in lower-tier plans.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Thinkific Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    87
    Course Creation
    51
    Customer Support
    48
    Intuitive
    41
    Customization
    29
    Cons
    Limited Features
    39
    Limited Customization
    32
    Missing Features
    24
    Feature Issues
    21
    Integration Issues
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Thinkific features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.5
    Visualization
    Average: 8.3
    8.1
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Thinkific
    Company Website
    Year Founded
    2012
    HQ Location
    Vancouver, CA
    Twitter
    @thinkific
    10,896 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    391 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thinkific is an award-winning learning commerce platform where courses and community come together to power business growth. Thinkific gives academies, experts, and businesses everything they need to

Users
  • Founder
  • CEO
Industries
  • E-Learning
  • Professional Training & Coaching
Market Segment
  • 75% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Thinkific is an online course platform that allows users to create, market, and sell their own courses.
  • Reviewers appreciate Thinkific's intuitive design, ease of use, and the comprehensive customer support provided, along with the ability to host a large library of videos and resources.
  • Reviewers noted limitations in Thinkific's design customization options, issues with user roles and data reliability, and the lack of certain advanced features in lower-tier plans.
Thinkific Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
87
Course Creation
51
Customer Support
48
Intuitive
41
Customization
29
Cons
Limited Features
39
Limited Customization
32
Missing Features
24
Feature Issues
21
Integration Issues
15
View All Pros and Cons
Thinkific features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.5
Visualization
Average: 8.3
8.1
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
Thinkific
Company Website
Year Founded
2012
HQ Location
Vancouver, CA
Twitter
@thinkific
10,896 Twitter followers
LinkedIn® Page
www.linkedin.com
391 employees on LinkedIn®
Absorb LMS
(802)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while a

    Users
    • Instructional Designer
    • LMS Administrator
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 44% Mid-Market
    • 38% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Absorb LMS is a learning management system that provides a platform for organizing content, tracking learner progress, and sharing data with stakeholders.
    • Users like the user-friendly and intuitive interface, the customizable features, the robust reporting tools, and the consistently responsive and helpful customer support.
    • Users reported frustration with the inability to perform simple tasks, the overwhelming amount of functionality to learn initially, and the lack of a clear distinction between having full access to the LMS and just being an admin.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Absorb LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    266
    Customer Support
    216
    Helpful
    162
    User-Friendly
    157
    Excellent Support
    133
    Cons
    Limited Features
    106
    Limited Customization
    83
    Missing Features
    66
    Reporting Issues
    62
    Inadequate Reporting
    57
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Absorb LMS features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Absorb Software
    Company Website
    Year Founded
    2003
    HQ Location
    Calgary
    Twitter
    @AbsorbLMS
    1,479 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    630 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while a

Users
  • Instructional Designer
  • LMS Administrator
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 44% Mid-Market
  • 38% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Absorb LMS is a learning management system that provides a platform for organizing content, tracking learner progress, and sharing data with stakeholders.
  • Users like the user-friendly and intuitive interface, the customizable features, the robust reporting tools, and the consistently responsive and helpful customer support.
  • Users reported frustration with the inability to perform simple tasks, the overwhelming amount of functionality to learn initially, and the lack of a clear distinction between having full access to the LMS and just being an admin.
Absorb LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
266
Customer Support
216
Helpful
162
User-Friendly
157
Excellent Support
133
Cons
Limited Features
106
Limited Customization
83
Missing Features
66
Reporting Issues
62
Inadequate Reporting
57
View All Pros and Cons
Absorb LMS features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.8
Content Storage and Management
Average: 8.5
Seller Details
Seller
Absorb Software
Company Website
Year Founded
2003
HQ Location
Calgary
Twitter
@AbsorbLMS
1,479 Twitter followers
LinkedIn® Page
www.linkedin.com
630 employees on LinkedIn®

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CloudShare
(233)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CloudShare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Setup Ease
    40
    Easy Creation
    28
    Virtual Machines
    25
    Course Creation
    21
    Cons
    Slow Performance
    29
    Connectivity Issues
    14
    Expensive
    12
    Complex Configuration
    10
    Not User-Friendly
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudShare features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.3
    8.7
    Multiple Content Types
    Average: 8.7
    8.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudShare
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @CloudShare
    2,340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 33% Enterprise
CloudShare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Setup Ease
40
Easy Creation
28
Virtual Machines
25
Course Creation
21
Cons
Slow Performance
29
Connectivity Issues
14
Expensive
12
Complex Configuration
10
Not User-Friendly
9
View All Pros and Cons
CloudShare features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.3
8.7
Multiple Content Types
Average: 8.7
8.8
Content Storage and Management
Average: 8.5
Seller Details
Seller
CloudShare
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@CloudShare
2,340 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
LearnWorlds
(375)4.7 out of 5
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LearnWorlds is a lightweight LMS that enables businesses to deliver exceptional eLearning experiences to customers, employees, and partners. From unicorn SaaS like Brevo and Lokalise, to internationa

    Users
    • CEO
    • Owner
    Industries
    • E-Learning
    • Professional Training & Coaching
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LearnWorlds is an online platform used for building courses for individual customers and corporate clients, offering a range of features and customisations for educational materials.
    • Users frequently mention the platform's user-friendly interface, ease of use, quick response from customer support, and the ability to integrate external resources and data.
    • Reviewers noted some negative aspects such as missing features, occasional bugs, difficulty in navigating the extensive number of features, and limitations in payment options and user roles.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LearnWorlds Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    33
    Ease of Use
    22
    Feature Diversity
    21
    Excellent Support
    20
    Helpful
    20
    Cons
    Limited Features
    17
    Missing Features
    12
    Expensive
    9
    Learning Curve
    7
    Limited Customization
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LearnWorlds features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    8.7
    Visualization
    Average: 8.3
    8.9
    Multiple Content Types
    Average: 8.7
    8.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LearnWorlds
    Company Website
    Year Founded
    2014
    HQ Location
    Limassol, Greece
    Twitter
    @LearnWorlds
    2,970 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    173 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LearnWorlds is a lightweight LMS that enables businesses to deliver exceptional eLearning experiences to customers, employees, and partners. From unicorn SaaS like Brevo and Lokalise, to internationa

Users
  • CEO
  • Owner
Industries
  • E-Learning
  • Professional Training & Coaching
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LearnWorlds is an online platform used for building courses for individual customers and corporate clients, offering a range of features and customisations for educational materials.
  • Users frequently mention the platform's user-friendly interface, ease of use, quick response from customer support, and the ability to integrate external resources and data.
  • Reviewers noted some negative aspects such as missing features, occasional bugs, difficulty in navigating the extensive number of features, and limitations in payment options and user roles.
LearnWorlds Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
33
Ease of Use
22
Feature Diversity
21
Excellent Support
20
Helpful
20
Cons
Limited Features
17
Missing Features
12
Expensive
9
Learning Curve
7
Limited Customization
7
View All Pros and Cons
LearnWorlds features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
8.7
Visualization
Average: 8.3
8.9
Multiple Content Types
Average: 8.7
8.9
Content Storage and Management
Average: 8.5
Seller Details
Seller
LearnWorlds
Company Website
Year Founded
2014
HQ Location
Limassol, Greece
Twitter
@LearnWorlds
2,970 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
Clueso
(85)4.9 out of 5
3rd Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your produ

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Clueso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Video Recording
    37
    Content Creation
    32
    Video Creation
    28
    Customer Support
    27
    Cons
    Editing Difficulties
    9
    Slow Rendering
    7
    Time Consumption
    6
    Video Playback Issues
    6
    AI Limitations
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Clueso features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 9.0
    8.0
    Visualization
    Average: 8.3
    9.1
    Multiple Content Types
    Average: 8.7
    9.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Clueso
    Year Founded
    2023
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Here’s how it works: Simply record/upload a rough screen recording of your produ

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Small-Business
  • 42% Mid-Market
Clueso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Video Recording
37
Content Creation
32
Video Creation
28
Customer Support
27
Cons
Editing Difficulties
9
Slow Rendering
7
Time Consumption
6
Video Playback Issues
6
AI Limitations
5
View All Pros and Cons
Clueso features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 9.0
8.0
Visualization
Average: 8.3
9.1
Multiple Content Types
Average: 8.7
9.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
Clueso
Year Founded
2023
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Supademo
(449)4.7 out of 5
2nd Easiest To Use in Customer Education software
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Supademo is the fastest way to create high-converting interactive product demos. Trusted by >100,000+ professionals at fast-growing companies, Supademo is used to accelerate deals, drive adopti

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Supademo is a tool for creating interactive web application demos and user guides, with features for recording, editing, and sharing content.
    • Users frequently mention the ease of use, the ability to create content quickly, and the high quality of the end product, with features such as AI voice-over and hotspot areas enhancing the user experience.
    • Reviewers experienced issues with the pricing model, limited customization options, occasional recording glitches, and a lack of certain features such as auto-save for hotspots and more seamless editing functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Supademo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    207
    Demos
    89
    Easy Creation
    87
    Intuitive
    81
    Interactive Demos
    52
    Cons
    Missing Features
    32
    Recording Issues
    26
    Demos Management
    23
    Limited Customization
    21
    Expensive
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Supademo features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.3
    8.5
    Multiple Content Types
    Average: 8.7
    8.6
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Supademo
    Company Website
    Year Founded
    2023
    HQ Location
    New York, US
    Twitter
    @SupademoHQ
    283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Supademo is the fastest way to create high-converting interactive product demos. Trusted by >100,000+ professionals at fast-growing companies, Supademo is used to accelerate deals, drive adopti

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Supademo is a tool for creating interactive web application demos and user guides, with features for recording, editing, and sharing content.
  • Users frequently mention the ease of use, the ability to create content quickly, and the high quality of the end product, with features such as AI voice-over and hotspot areas enhancing the user experience.
  • Reviewers experienced issues with the pricing model, limited customization options, occasional recording glitches, and a lack of certain features such as auto-save for hotspots and more seamless editing functionality.
Supademo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
207
Demos
89
Easy Creation
87
Intuitive
81
Interactive Demos
52
Cons
Missing Features
32
Recording Issues
26
Demos Management
23
Limited Customization
21
Expensive
18
View All Pros and Cons
Supademo features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.3
8.5
Multiple Content Types
Average: 8.7
8.6
Content Storage and Management
Average: 8.5
Seller Details
Seller
Supademo
Company Website
Year Founded
2023
HQ Location
New York, US
Twitter
@SupademoHQ
283 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Hopscotch Product Tours
(85)4.9 out of 5
1st Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Convert more trials with Hopscotch's interactive product tours. Educate users about your product and guide them to becoming successful customers.

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 82% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hopscotch Product Tours Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Onboarding
    22
    Interactive Learning
    9
    Intuitive
    9
    Collaboration
    8
    Cons
    Inadequate Analytics
    8
    Limited Customization
    6
    Slow Performance
    6
    Limited Features
    5
    Integration Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hopscotch Product Tours features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 9.0
    9.7
    Visualization
    Average: 8.3
    9.7
    Multiple Content Types
    Average: 8.7
    9.6
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hopscotch
    Year Founded
    2020
    HQ Location
    Toronto, CA
    Twitter
    @hopscotch
    10,306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Convert more trials with Hopscotch's interactive product tours. Educate users about your product and guide them to becoming successful customers.

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 82% Mid-Market
  • 20% Small-Business
Hopscotch Product Tours Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Onboarding
22
Interactive Learning
9
Intuitive
9
Collaboration
8
Cons
Inadequate Analytics
8
Limited Customization
6
Slow Performance
6
Limited Features
5
Integration Issues
4
View All Pros and Cons
Hopscotch Product Tours features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 9.0
9.7
Visualization
Average: 8.3
9.7
Multiple Content Types
Average: 8.7
9.6
Content Storage and Management
Average: 8.5
Seller Details
Seller
Hopscotch
Year Founded
2020
HQ Location
Toronto, CA
Twitter
@hopscotch
10,306 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
MeltingSpot
(61)4.6 out of 5
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MeltingSpot is the first Software Adoption Platform built for in-app training, designed for both customer software adoption (software vendors) and employee software adoption (large companies). In a

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MeltingSpot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    User-Friendly
    10
    Intuitive Experience
    8
    Collaboration
    7
    Feature Diversity
    7
    Cons
    Limited Customization
    8
    Limited Features
    7
    Lack of Intuitiveness
    3
    Integration Issues
    2
    Notification Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MeltingSpot features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.4
    Visualization
    Average: 8.3
    8.5
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MeltingSpot
    Year Founded
    2021
    HQ Location
    Paris , FR
    Twitter
    @MeltingSpot_EU
    44 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MeltingSpot is the first Software Adoption Platform built for in-app training, designed for both customer software adoption (software vendors) and employee software adoption (large companies). In a

Users
No information available
Industries
  • Computer Software
Market Segment
  • 52% Small-Business
  • 36% Mid-Market
MeltingSpot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
User-Friendly
10
Intuitive Experience
8
Collaboration
7
Feature Diversity
7
Cons
Limited Customization
8
Limited Features
7
Lack of Intuitiveness
3
Integration Issues
2
Notification Issues
2
View All Pros and Cons
MeltingSpot features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.4
Visualization
Average: 8.3
8.5
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
MeltingSpot
Year Founded
2021
HQ Location
Paris , FR
Twitter
@MeltingSpot_EU
44 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
TalentLMS
(790)4.6 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable, easy to manage,

    Users
    • CEO
    • Director
    Industries
    • E-Learning
    • Education Management
    Market Segment
    • 49% Small-Business
    • 39% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TalentLMS is a learning management system that allows for easy management of courses, assignment tracking, and content uploading.
    • Users frequently mention the ease of use, the modern and clean interface, the ability to support different content formats, and the responsive customer support as key benefits of TalentLMS.
    • Users mentioned issues with image links breaking when courses are duplicated, limitations in customization and advanced features requiring account upgrades, and difficulties in creating new reports and managing daily reminders about Instructor Led Training.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TalentLMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    112
    Course Creation
    58
    Features
    49
    Customer Support
    45
    Easy Setup
    43
    Cons
    Limited Features
    43
    Missing Features
    38
    Limited Customization
    32
    Inadequate Reporting
    18
    Reporting Issues
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TalentLMS features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.0
    8.0
    Visualization
    Average: 8.3
    8.0
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Epignosis LLC
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @TalentLMS
    44,578 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    205 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable, easy to manage,

Users
  • CEO
  • Director
Industries
  • E-Learning
  • Education Management
Market Segment
  • 49% Small-Business
  • 39% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TalentLMS is a learning management system that allows for easy management of courses, assignment tracking, and content uploading.
  • Users frequently mention the ease of use, the modern and clean interface, the ability to support different content formats, and the responsive customer support as key benefits of TalentLMS.
  • Users mentioned issues with image links breaking when courses are duplicated, limitations in customization and advanced features requiring account upgrades, and difficulties in creating new reports and managing daily reminders about Instructor Led Training.
TalentLMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
112
Course Creation
58
Features
49
Customer Support
45
Easy Setup
43
Cons
Limited Features
43
Missing Features
38
Limited Customization
32
Inadequate Reporting
18
Reporting Issues
18
View All Pros and Cons
TalentLMS features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
8.0
Visualization
Average: 8.3
8.0
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Seller
Epignosis LLC
Company Website
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@TalentLMS
44,578 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
DigitalChalk LMS
(47)4.7 out of 5
12th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DigitalChalk is the LMS you want and the partner you deserve. We are the LMS you want. We offer a full-featured LMS that industry experts such as Brandon Hall and Talented Learning consistently ran

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • DigitalChalk LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Customer Support
    11
    Helpful
    8
    Features
    5
    Course Creation
    4
    Cons
    Learning Curve
    5
    Poor Reporting
    5
    Inadequate Reporting
    4
    Limited Customization
    3
    Limited Features
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • DigitalChalk LMS features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 9.0
    8.5
    Visualization
    Average: 8.3
    9.2
    Multiple Content Types
    Average: 8.7
    9.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    DigitalChalk
    Company Website
    Year Founded
    2006
    HQ Location
    The Woodlands, TX
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DigitalChalk is the LMS you want and the partner you deserve. We are the LMS you want. We offer a full-featured LMS that industry experts such as Brandon Hall and Talented Learning consistently ran

Users
No information available
Industries
No information available
Market Segment
  • 47% Small-Business
  • 23% Mid-Market
DigitalChalk LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Customer Support
11
Helpful
8
Features
5
Course Creation
4
Cons
Learning Curve
5
Poor Reporting
5
Inadequate Reporting
4
Limited Customization
3
Limited Features
2
View All Pros and Cons
DigitalChalk LMS features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 9.0
8.5
Visualization
Average: 8.3
9.2
Multiple Content Types
Average: 8.7
9.9
Content Storage and Management
Average: 8.5
Seller Details
Seller
DigitalChalk
Company Website
Year Founded
2006
HQ Location
The Woodlands, TX
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Litmos
(678)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

    Users
    • Training Manager
    • Training Coordinator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Litmos is a learning management system that facilitates online training and webinars, and offers features such as content delivery, compliance reporting, and customization options.
    • Users like Litmos for its user-friendly interface, the variety of training offerings, the ability to host a variety of content types, and the responsive customer support.
    • Reviewers noted that updating courses across multiple instances can be cumbersome, the platform sometimes feels rigid, and advanced functionalities often face glitches.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Litmos Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    85
    Customer Support
    56
    Features
    49
    Course Creation
    40
    Courses
    35
    Cons
    Poor Reporting
    31
    Reporting Issues
    31
    Inadequate Reporting
    26
    Limited Customization
    22
    Limited Features
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Litmos features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 9.0
    7.4
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.5
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Litmos
    Company Website
    Year Founded
    2007
    HQ Location
    San Ramon, California
    Twitter
    @Litmos
    7,949 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    222 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

Users
  • Training Manager
  • Training Coordinator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Litmos is a learning management system that facilitates online training and webinars, and offers features such as content delivery, compliance reporting, and customization options.
  • Users like Litmos for its user-friendly interface, the variety of training offerings, the ability to host a variety of content types, and the responsive customer support.
  • Reviewers noted that updating courses across multiple instances can be cumbersome, the platform sometimes feels rigid, and advanced functionalities often face glitches.
Litmos Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
85
Customer Support
56
Features
49
Course Creation
40
Courses
35
Cons
Poor Reporting
31
Reporting Issues
31
Inadequate Reporting
26
Limited Customization
22
Limited Features
22
View All Pros and Cons
Litmos features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 9.0
7.4
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.5
Content Storage and Management
Average: 8.5
Seller Details
Seller
Litmos
Company Website
Year Founded
2007
HQ Location
San Ramon, California
Twitter
@Litmos
7,949 Twitter followers
LinkedIn® Page
www.linkedin.com
222 employees on LinkedIn®
WorkRamp
(612)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, Work

    Users
    • Customer Success Manager
    • Revenue Enablement Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 16% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WorkRamp is a learning management system that centralizes and shares content, tracks learning progress, and allows for content creation and assignment.
    • Users frequently mention the system's user-friendly interface, time-saving features, and the ability to integrate with other tools, as well as the responsive and knowledgeable support team.
    • Reviewers noted some limitations with the software, including a cumbersome process for building courses, limited reporting capabilities, and some features requiring greater access than organizations are willing to provide.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WorkRamp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    134
    Course Creation
    69
    Customer Support
    60
    Intuitive
    54
    Helpful
    50
    Cons
    Missing Features
    45
    Limited Customization
    38
    Limited Features
    38
    Feature Issues
    24
    Inadequate Reporting
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WorkRamp features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.0
    7.7
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.5
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Learning Pool
    Company Website
    Year Founded
    2006
    HQ Location
    Derry, IE
    Twitter
    @LearningPool
    6,663 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    414 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, Work

Users
  • Customer Success Manager
  • Revenue Enablement Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 16% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WorkRamp is a learning management system that centralizes and shares content, tracks learning progress, and allows for content creation and assignment.
  • Users frequently mention the system's user-friendly interface, time-saving features, and the ability to integrate with other tools, as well as the responsive and knowledgeable support team.
  • Reviewers noted some limitations with the software, including a cumbersome process for building courses, limited reporting capabilities, and some features requiring greater access than organizations are willing to provide.
WorkRamp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
134
Course Creation
69
Customer Support
60
Intuitive
54
Helpful
50
Cons
Missing Features
45
Limited Customization
38
Limited Features
38
Feature Issues
24
Inadequate Reporting
23
View All Pros and Cons
WorkRamp features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.0
7.7
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.5
Content Storage and Management
Average: 8.5
Seller Details
Seller
Learning Pool
Company Website
Year Founded
2006
HQ Location
Derry, IE
Twitter
@LearningPool
6,663 Twitter followers
LinkedIn® Page
www.linkedin.com
414 employees on LinkedIn®
ReadyTech
(223)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

    Users
    • Consultant
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ReadyTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    15
    Fast Response
    12
    Setup Ease
    11
    Reliability
    10
    Cons
    Technical Issues
    7
    Connectivity Issues
    6
    Slow Performance
    5
    System Instability
    5
    Audio Issues
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ReadyTech features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.1
    Visualization
    Average: 8.3
    7.9
    Multiple Content Types
    Average: 8.7
    8.0
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ReadyTech Corporation
    Company Website
    Year Founded
    1993
    HQ Location
    Oakland, CA
    Twitter
    @readytech
    136 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

Users
  • Consultant
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 34% Mid-Market
ReadyTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
15
Fast Response
12
Setup Ease
11
Reliability
10
Cons
Technical Issues
7
Connectivity Issues
6
Slow Performance
5
System Instability
5
Audio Issues
4
View All Pros and Cons
ReadyTech features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.1
Visualization
Average: 8.3
7.9
Multiple Content Types
Average: 8.7
8.0
Content Storage and Management
Average: 8.5
Seller Details
Seller
ReadyTech Corporation
Company Website
Year Founded
1993
HQ Location
Oakland, CA
Twitter
@readytech
136 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
iSpring LMS
(129)4.6 out of 5
13th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:$3.58
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

    Users
    No information available
    Industries
    • E-Learning
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSpring Learn is a platform that allows managers to create training materials and courses for their company.
    • Reviewers frequently mention the platform's clear and intuitive interface, wide range of features, quick and professional support, and the ability to create and customize training programs.
    • Users experienced issues with users not being able to access courses, admins not being able to view user course completion or quiz submission, high costs depending on the number of users, difficulties in navigating new features, and limitations in reporting capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • iSpring LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Course Creation
    23
    Customer Support
    23
    Features
    20
    Easy Setup
    19
    Cons
    Limited Features
    17
    Missing Features
    16
    Integration Issues
    10
    Limited Customization
    8
    Course Management
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • iSpring LMS features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.0
    8.6
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.6
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    iSpring
    Company Website
    Year Founded
    2001
    HQ Location
    Alexandria, VA
    Twitter
    @iSpringPro
    6,576 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    245 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

Users
No information available
Industries
  • E-Learning
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSpring Learn is a platform that allows managers to create training materials and courses for their company.
  • Reviewers frequently mention the platform's clear and intuitive interface, wide range of features, quick and professional support, and the ability to create and customize training programs.
  • Users experienced issues with users not being able to access courses, admins not being able to view user course completion or quiz submission, high costs depending on the number of users, difficulties in navigating new features, and limitations in reporting capabilities.
iSpring LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Course Creation
23
Customer Support
23
Features
20
Easy Setup
19
Cons
Limited Features
17
Missing Features
16
Integration Issues
10
Limited Customization
8
Course Management
7
View All Pros and Cons
iSpring LMS features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.0
8.6
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.6
Content Storage and Management
Average: 8.5
Seller Details
Seller
iSpring
Company Website
Year Founded
2001
HQ Location
Alexandria, VA
Twitter
@iSpringPro
6,576 Twitter followers
LinkedIn® Page
www.linkedin.com
245 employees on LinkedIn®
Skilljar by Gainsight
(386)4.6 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

    Users
    • Customer Education Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Mid-Market
    • 18% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Skilljar is a platform that provides tools for building, managing, and scaling customer education programs, with features such as analytics, reporting, and integration capabilities with CRMs.
    • Reviewers like the user-friendly interface, the ability to design customized learning paths, issue certifications, and use SCORM-compliant content without needing technical expertise, and the exceptional customer support and onboarding teams.
    • Reviewers mentioned that some reporting functionalities feel limited without advanced configuration or external data tools, creating detailed custom reports requires exports and third-party tools, and some training materials are too basic for advanced users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Skilljar by Gainsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    10
    Onboarding
    7
    Customization
    6
    Implementation Ease
    6
    Cons
    Limited Features
    6
    Inadequate Reporting
    3
    Poor Reporting
    3
    Layout Issues
    2
    Limited Customization
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Skilljar by Gainsight features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.0
    8.3
    Visualization
    Average: 8.3
    8.8
    Multiple Content Types
    Average: 8.7
    8.7
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gainsight Inc.
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,227 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

Users
  • Customer Education Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Mid-Market
  • 18% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Skilljar is a platform that provides tools for building, managing, and scaling customer education programs, with features such as analytics, reporting, and integration capabilities with CRMs.
  • Reviewers like the user-friendly interface, the ability to design customized learning paths, issue certifications, and use SCORM-compliant content without needing technical expertise, and the exceptional customer support and onboarding teams.
  • Reviewers mentioned that some reporting functionalities feel limited without advanced configuration or external data tools, creating detailed custom reports requires exports and third-party tools, and some training materials are too basic for advanced users.
Skilljar by Gainsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
10
Onboarding
7
Customization
6
Implementation Ease
6
Cons
Limited Features
6
Inadequate Reporting
3
Poor Reporting
3
Layout Issues
2
Limited Customization
2
View All Pros and Cons
Skilljar by Gainsight features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.0
8.3
Visualization
Average: 8.3
8.8
Multiple Content Types
Average: 8.7
8.7
Content Storage and Management
Average: 8.5
Seller Details
Seller
Gainsight Inc.
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,227 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®
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