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G2 recognized CloudShare
CloudShare

By CloudShare

4.6 out of 5 stars

How would you rate your experience with CloudShare?

CloudShare Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of CloudShare, appreciating quick setup and seamless student interactions during training. (56 mentions)
Users find setup incredibly easy with CloudShare, enabling quick class creation and seamless access for students. (40 mentions)
Users love the easy creation of virtual workspaces in CloudShare, enhancing collaboration and learning experiences effortlessly. (28 mentions)
Users appreciate the transparent sharing of virtual workstations, enhancing collaboration and productivity in training environments. (25 mentions)
Users value the ease of creating isolated virtual environments with CloudShare, enhancing training sessions and teamwork significantly. (21 mentions)
Users experience slow performance on CloudShare, especially during peak times, affecting project timelines and overall efficiency. (29 mentions)
Users face connectivity issues with CloudShare, experiencing latency and VM disconnections that hinder training sessions. (14 mentions)
Users find CloudShare to be expensive, which limits usage for small teams and affects training accessibility. (12 mentions)
Users report that complex configuration can hinder efficient use of CloudShare, complicating training sessions and workflows. (10 mentions)
Users find CloudShare’s interface to be not user-friendly, causing navigation challenges and interruptions during critical tasks. (9 mentions)
Users experience virtual machine issues like performance fluctuations and lack of graphics support, impacting usability during critical sessions. (9 mentions)
Users face access issues with CloudShare, experiencing lag, permission management difficulties, and frequent disconnections. (8 mentions)

Top Pros or Advantages of CloudShare

1. Ease of Use
Users value the ease of use of CloudShare, appreciating quick setup and seamless student interactions during training.
See 56 mentions

See Related User Reviews

JD

James D.

Mid-Market (51-1000 emp.)

4.5/5

"Robust tools to run virtual training, prospect engagement & guided demos in single platform"

What do you like about CloudShare?

Transparent and able to share workstation virtual display between client and the host. Creat virtual environment is stress-free, it mostly because of

LZ

Laura Z.

Small-Business (50 or fewer emp.)

5.0/5

"With CloudShare software training a breeze."

What do you like about CloudShare?

I am a software instructor who trains clients and prospects on how to use our software project estimation and tracking suite of applications. I condu

2. Setup Ease
Users find setup incredibly easy with CloudShare, enabling quick class creation and seamless access for students.
See 40 mentions

See Related User Reviews

JD

James D.

Mid-Market (51-1000 emp.)

4.5/5

"Robust tools to run virtual training, prospect engagement & guided demos in single platform"

What do you like about CloudShare?

Transparent and able to share workstation virtual display between client and the host. Creat virtual environment is stress-free, it mostly because of

LZ

Laura Z.

Small-Business (50 or fewer emp.)

5.0/5

"With CloudShare software training a breeze."

What do you like about CloudShare?

I am a software instructor who trains clients and prospects on how to use our software project estimation and tracking suite of applications. I condu

3. Easy Creation
Users love the easy creation of virtual workspaces in CloudShare, enhancing collaboration and learning experiences effortlessly.
See 28 mentions

See Related User Reviews

JD

James D.

Mid-Market (51-1000 emp.)

4.5/5

"Robust tools to run virtual training, prospect engagement & guided demos in single platform"

What do you like about CloudShare?

Transparent and able to share workstation virtual display between client and the host. Creat virtual environment is stress-free, it mostly because of

AF

Anna F.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent virtual labs for software training"

What do you like about CloudShare?

The easyness to create classes, the safe environment which can replicate your own for leaners to use and make mistkes without risk of compromising sen

4. Virtual Machines
Users appreciate the transparent sharing of virtual workstations, enhancing collaboration and productivity in training environments.
See 25 mentions

See Related User Reviews

JD

James D.

Mid-Market (51-1000 emp.)

4.5/5

"Robust tools to run virtual training, prospect engagement & guided demos in single platform"

What do you like about CloudShare?

Transparent and able to share workstation virtual display between client and the host. Creat virtual environment is stress-free, it mostly because of

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I would highly recommend CloudShare for virtual software training."

What do you like about CloudShare?

I like the ability to see my student's workstations and for the students to see my workstation.

5. Course Creation
Users value the ease of creating isolated virtual environments with CloudShare, enhancing training sessions and teamwork significantly.
See 21 mentions

See Related User Reviews

VS

Veronice S.

Mid-Market (51-1000 emp.)

4.5/5

"Cloudshare utilized by training team"

What do you like about CloudShare?

Simple interface to create training simulation to mimic real environment to help trainer/trainee to have high degree experience. Analytics report to a

ET

Enrique T.

Small-Business (50 or fewer emp.)

3.5/5

"Really effective virtual environment management solution"

What do you like about CloudShare?

The most striking feature of CloudShare is the fact that it enables users to create isolated virtual environments in a very short space of time. We us

Top Cons or Disadvantages of CloudShare

1. Slow Performance
Users experience slow performance on CloudShare, especially during peak times, affecting project timelines and overall efficiency.
See 29 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent!"

What do you dislike about CloudShare?

Some of the attendees report experiencing slow performance or lag, particularly during peak usage times or with larger virtual environments.

MC

Michael C.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient solution for virtual environment setup, great for education"

What do you dislike about CloudShare?

One drawback of CloudShare is that occasionally your permissions may be difficult to manage. Accessing different team’s projects can get cumbersome as

2. Connectivity Issues
Users face connectivity issues with CloudShare, experiencing latency and VM disconnections that hinder training sessions.
See 14 mentions

See Related User Reviews

FS

Francis S.

Small-Business (50 or fewer emp.)

4.0/5

"We finally found a solution for overcoming latency issues in virtual training sessions"

What do you dislike about CloudShare?

The main challenge with CloudShare is that during busy hours there are latency issues that can impact the performance of simulators and training exerc

SJ

Simoen J.

Mid-Market (51-1000 emp.)

4.5/5

"Train with ease by CloudShare"

What do you dislike about CloudShare?

Consistency with VM connectivity is something that we all need to be aware. They tend to be offline from time to time without warning.

3. Expensive
Users find CloudShare to be expensive, which limits usage for small teams and affects training accessibility.
See 12 mentions

See Related User Reviews

SG

Sara G.

Small-Business (50 or fewer emp.)

4.0/5

"Virtual environments are now made easy for remote training"

What do you dislike about CloudShare?

The main drawback of CloudShare is that the cost of this tool increases when the number of users is large. This has been a challenge for us particular

JP

Jose P.

Small-Business (50 or fewer emp.)

4.5/5

"Our team's demos are finally running smoothly without a hitch"

What do you dislike about CloudShare?

The system becomes expensive for single users and small groups because of its cost. The system performs slower when many people use the platform simul

4. Complex Configuration
Users report that complex configuration can hinder efficient use of CloudShare, complicating training sessions and workflows.
See 10 mentions

See Related User Reviews

FS

Francis S.

Small-Business (50 or fewer emp.)

4.0/5

"We finally found a solution for overcoming latency issues in virtual training sessions"

What do you dislike about CloudShare?

The main challenge with CloudShare is that during busy hours there are latency issues that can impact the performance of simulators and training exerc

JG

Jean G.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable virtual training solution with organized features"

What do you dislike about CloudShare?

CloudShare’s occasional inability to make navigating its more advanced features easy, is one of its limitations. It gets the job done well enough, but

5. Not User-Friendly
Users find CloudShare’s interface to be not user-friendly, causing navigation challenges and interruptions during critical tasks.
See 9 mentions

See Related User Reviews

FS

Francis S.

Small-Business (50 or fewer emp.)

4.0/5

"We finally found a solution for overcoming latency issues in virtual training sessions"

What do you dislike about CloudShare?

The main challenge with CloudShare is that during busy hours there are latency issues that can impact the performance of simulators and training exerc

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great tool for labs and training!"

What do you dislike about CloudShare?

Sometimes the interface is a little cluncky. It does all it should, but sometimes WHERE to find something can be awkward, especially as they transiti

6. Virtual Machine Issues
Users experience virtual machine issues like performance fluctuations and lack of graphics support, impacting usability during critical sessions.
See 9 mentions

See Related User Reviews

Gaurav S.
GS

Gaurav S.

Enterprise (> 1000 emp.)

5.0/5

"Great solution for Virtual labs to improve customers experience!"

What do you dislike about CloudShare?

Performance/speed issues with VM's on few occassions

Clint J.
CJ

Clint J.

Mid-Market (51-1000 emp.)

5.0/5

"Cloudshare is great for setting up a team lab environment to test new products and features"

What do you dislike about CloudShare?

That it takes like 5 mins to start up our team lab. we do have roughly 20 machines so it is understandable. it also suspends after 45mins of inactivit

7. Access Issues
Users face access issues with CloudShare, experiencing lag, permission management difficulties, and frequent disconnections.
See 8 mentions

See Related User Reviews

MC

Michael C.

Small-Business (50 or fewer emp.)

4.5/5

"Efficient solution for virtual environment setup, great for education"

What do you dislike about CloudShare?

One drawback of CloudShare is that occasionally your permissions may be difficult to manage. Accessing different team’s projects can get cumbersome as

LZ

Laura Z.

Small-Business (50 or fewer emp.)

5.0/5

"With CloudShare software training a breeze."

What do you dislike about CloudShare?

Some students have difficulty connecting to the environment, mostly due to cyber security locks on their browser. I provide a guide to students sever

CloudShare Reviews (233)

Reviews

CloudShare Reviews (233)

4.6
233 reviews
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JK
Customer Success Specialist
Small-Business (50 or fewer emp.)
"Instant Access and User-Friendly Platform for Effortless Scalability"
What do you like best about CloudShare?

The primary advantage is its instant accessibility through a web browser, removing the need for installation and making it very convenient to start using. This is further enhanced by the rapid deployment of environments and the platform's overall user-friendliness, which together ensure both efficiency and scalability. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

One aspect I find lacking is the flexibility of brand customization on the end user portal. The available configuration options are rather rigid, which makes it challenging to achieve a smooth and cohesive visual match with our corporate identity. Review collected by and hosted on G2.com.

ML
Sales Engineer.
Small-Business (50 or fewer emp.)
"Lightning-Fast Deployment That Accelerates Sales"
What do you like best about CloudShare?

What I appreciate most is the speed of deployment. We are able to clone and launch complex environments containing multiple virtual machines within minutes, even for hundreds of users. This serves as an outstanding accelerator for the sales team, as it greatly shortens the proof-of-concept cycle. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

One downside is the limited ability to customize the user interface for clients. I would prefer if the branding options were more extensive, allowing for better integration with our own branding. Review collected by and hosted on G2.com.

FK
Principal sales readiness engineer
Education Management
Small-Business (50 or fewer emp.)
"Powerful Environment Duplication, Minor Network and Integration Learning Curve"
What do you like best about CloudShare?

It is amazing the absolute faithfulness to our internal complex software stacks. We are able to duplicate advanced development environments with ease to use in new engineers training or to allow us to troubleshoot a certain problem. It is also priceless to be able to take snapshots at various points of a project state. It enables experimentation, rollbacks and sharing of particular milestones by our R&D groups with full data persistence. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

The network configuration options were seemingly unintuitive at first to someone who did not have a thorough understanding of networks. We had to do a little experimenting to get our own custom subnets just the right size. I also would like it to have stronger direct integration points to our internal code repositories since we are currently doing workarounds to check development branches into the labs. Review collected by and hosted on G2.com.

Bill A.
BA
Google Cloud certified trainer
Mid-Market (51-1000 emp.)
"Effortless Remote Access and Setup for Training Sessions"
What do you like best about CloudShare?

Ease of use and accessibility from any browser and location. I am a professional IT instructor and course author for serveral organizations. I need to connect up my attendees to a VM that is preconfigured with software they will need for the course, that they will have access to after class, and that VM has to be "easy to use" and relatively low cost. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

The only technical issue to date after several months of using Cloudshare for dozens of classes and courses is connecting to a Linux VM using RDP thru the Cloudshare portal/browser. It is a an "edge case" as it defaults to CON mode which works but does not support "copy and paste" from the desktop into the VM Review collected by and hosted on G2.com.

Tamara Z.
TZ
Senior Product Specialist
Mid-Market (51-1000 emp.)
"Many options on one platform"
What do you like best about CloudShare?

It allows me to work with all versions of the different software I use. It allows me to easily conduct demos for clients without having to install anything additional on my computer. It's easy to transfer my work files to the system and perform detailed reviews. I use it quite frequently. It's an easy-to-use and intuitive system.It's an easy-to-use and intuitive system. It's easily implemented into my daily work routine, allowing me to quickly provide support to clients. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

Sometimes it disconnects from the server and doesn't connect easily. I have to log out and log back in for it to work. Review collected by and hosted on G2.com.

Kevin W.
KW
Solution Engineer
Enterprise (> 1000 emp.)
"Outstanding Customer Support and Daily Reliability"
What do you like best about CloudShare?

Immediate Customer Support in most cases. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

Very little, as I use it nearly every day and like it very much. When there is a feature that I wonder about, I can typically get an answer from Customer Service very quickly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Have made a lot of setup environments for software testing. Very positive experience."
What do you like best about CloudShare?

I like that I was able to add different VMs and edit their networking very intuitively. Also, it was super easy and helpful to take snapshots of the environments.

One thing I have recently discovered is - their customer support is very good. I had raise a support request in an environment where I was facing some network issues. The support person instantly got onto my environment, made changes himself and fixed the issue for me within 5 minutes of raising the request. It was really cool. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

There is the unavailability of some OSs on CloudShare like AIX and SunOS. Also, importing VMs from OVFs sometimes causes issues. Review collected by and hosted on G2.com.

SK
Technical trainer
Food Production
Small-Business (50 or fewer emp.)
"CloudShare makes setting up those complex training labs unbelievably quick"
What do you like best about CloudShare?

I am very fond of how speedy we are to create complex virtual environments. The process of setting up training labs used to take ages before it can be accomplished in a few minutes. It is also a massive benefit that a demo environment can be snapshot and reset per prospect. It implies that each sales call will be made as though it were the first call. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

It may at times seem to be a bit expensive when having to scale up to major events. Also I would like the analytics dashboard to have option to track the progress of individual users. Navigation is a bit less intuitive than it should be at times according to the new users. Review collected by and hosted on G2.com.

EP
Product Manager
Small-Business (50 or fewer emp.)
"very complete lab environment, faster since the presence in Europe, very effective in support issue"
What do you like best about CloudShare?

the way to manage the student environment. It is quite easy and useful the possibility to share the lab of one of them Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

sometimes happened some routing issue students web traffic Review collected by and hosted on G2.com.

ML
Sales Effectiveness Manager
Entertainment
Small-Business (50 or fewer emp.)
"Training sessions finally feel smooth"
What do you like best about CloudShare?

I actually love that CloudShare allows us to have isolated environments for demos without changing anything in our back end. We mostly use it to train clients on our product and the environments are similar to real deployments. Plus, it also teams up just fine with our CRM flows, so we link sessions with Salesforce contacts to make tracking a breeze. This makes the new users onboarding much more engaging and less painful. Review collected by and hosted on G2.com.

What do you dislike about CloudShare?

They are not very easy to manage several live sessions at the same time with CloudShare. The interface is not really live most of the time, however, and that makes it more and more difficult to smoothly switch between environments or figure things out fast. Review collected by and hosted on G2.com.

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