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Best Enterprise Customer Education Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

Products classified in the overall Customer Education category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Customer Education to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Customer Education category.

In addition to qualifying for inclusion in the Customer Education Software category, to qualify for inclusion in the Enterprise Business Customer Education Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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12 Listings in Enterprise Customer Education Software Available

(750)4.3 out of 5
Optimized for quick response
9th Easiest To Use in Customer Education software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docebo is an AI-powered learning platform designed to support continuous learning across employees, partners, and customers. More than 3,900 organizations use Docebo to deliver onboarding, enablement,

    Users
    • Instructional Designer
    • Training Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Docebo is a learning management system (LMS) that offers AI-driven personalization, enterprise training features, and a centralized training repository for content storage.
    • Users frequently mention the ease of initial setup, the usefulness of the advanced user management, and the ability to directly shape the platform through the community and idea porting system.
    • Reviewers noted that advanced features can feel complex to configure, surveys and reporting could be improved, and the initial setup can feel overwhelming due to many configuration steps.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docebo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    100
    Customer Support
    61
    Customization
    57
    Features
    55
    Customizability
    53
    Cons
    Limited Features
    45
    Limited Customization
    37
    Learning Curve
    33
    Missing Features
    33
    Complexity
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docebo features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.8
    7.9
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Toronto
    Twitter
    @docebo
    6,675 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,036 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docebo is an AI-powered learning platform designed to support continuous learning across employees, partners, and customers. More than 3,900 organizations use Docebo to deliver onboarding, enablement,

Users
  • Instructional Designer
  • Training Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Docebo is a learning management system (LMS) that offers AI-driven personalization, enterprise training features, and a centralized training repository for content storage.
  • Users frequently mention the ease of initial setup, the usefulness of the advanced user management, and the ability to directly shape the platform through the community and idea porting system.
  • Reviewers noted that advanced features can feel complex to configure, surveys and reporting could be improved, and the initial setup can feel overwhelming due to many configuration steps.
Docebo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
100
Customer Support
61
Customization
57
Features
55
Customizability
53
Cons
Limited Features
45
Limited Customization
37
Learning Curve
33
Missing Features
33
Complexity
27
Docebo features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.8
7.9
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2005
HQ Location
Toronto
Twitter
@docebo
6,675 Twitter followers
LinkedIn® Page
www.linkedin.com
1,036 employees on LinkedIn®
(811)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while a

    Users
    • Instructional Designer
    • LMS Administrator
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 44% Mid-Market
    • 38% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Absorb LMS is a learning management system that provides a platform for creating and managing courses and curricula for various user groups.
    • Reviewers frequently mention the system's user-friendly interface, robust customization options, and excellent customer support, which includes responsive and knowledgeable representatives.
    • Reviewers noted some limitations in the system, such as difficulties in viewing enrollments in multiple courses, limitations in certificate expiration notices, and challenges in the initial implementation process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Absorb LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    262
    Customer Support
    210
    Helpful
    157
    User-Friendly
    153
    Excellent Support
    131
    Cons
    Limited Features
    102
    Limited Customization
    81
    Missing Features
    64
    Reporting Issues
    59
    Inadequate Reporting
    53
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Absorb LMS features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.8
    8.5
    Visualization
    Average: 8.3
    8.7
    Multiple Content Types
    Average: 8.7
    8.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Calgary
    Twitter
    @AbsorbLMS
    1,478 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    658 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while a

Users
  • Instructional Designer
  • LMS Administrator
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 44% Mid-Market
  • 38% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Absorb LMS is a learning management system that provides a platform for creating and managing courses and curricula for various user groups.
  • Reviewers frequently mention the system's user-friendly interface, robust customization options, and excellent customer support, which includes responsive and knowledgeable representatives.
  • Reviewers noted some limitations in the system, such as difficulties in viewing enrollments in multiple courses, limitations in certificate expiration notices, and challenges in the initial implementation process.
Absorb LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
262
Customer Support
210
Helpful
157
User-Friendly
153
Excellent Support
131
Cons
Limited Features
102
Limited Customization
81
Missing Features
64
Reporting Issues
59
Inadequate Reporting
53
Absorb LMS features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.8
8.5
Visualization
Average: 8.3
8.7
Multiple Content Types
Average: 8.7
8.8
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2003
HQ Location
Calgary
Twitter
@AbsorbLMS
1,478 Twitter followers
LinkedIn® Page
www.linkedin.com
658 employees on LinkedIn®

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(202)4.6 out of 5
7th Easiest To Use in Customer Education software
View top Consulting Services for LearnUpon LMS
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LearnUpon helps businesses deliver training that performs fast, focused, and built for impact. L&D teams rely on our tightly integrated LMS to deliver learning that sticks, upskills teams, and dri

    Users
    No information available
    Industries
    • E-Learning
    • Non-Profit Organization Management
    Market Segment
    • 49% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LearnUpon is a learning management system (LMS) that provides features for creating and managing courses, tracking progress, and reporting.
    • Users like the simplicity and user-friendliness of LearnUpon, its seamless integration with other software, the ability to create visually attractive courses, and the responsive customer support.
    • Users reported issues with the organization on the back end, limitations in customization and reporting, occasional technical issues with large customer numbers, and some features being time-consuming or not intuitive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LearnUpon LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Customer Support
    47
    Helpful
    32
    Intuitive
    29
    Course Creation
    26
    Cons
    Limited Features
    18
    Limited Customization
    15
    Missing Features
    14
    Navigation Difficulties
    12
    Integration Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LearnUpon LMS features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    7.5
    Visualization
    Average: 8.3
    8.5
    Multiple Content Types
    Average: 8.7
    8.2
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LearnUpon
    Company Website
    Year Founded
    2012
    HQ Location
    Dublin , Ireland
    Twitter
    @learnupon
    2,461 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    326 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LearnUpon helps businesses deliver training that performs fast, focused, and built for impact. L&D teams rely on our tightly integrated LMS to deliver learning that sticks, upskills teams, and dri

Users
No information available
Industries
  • E-Learning
  • Non-Profit Organization Management
Market Segment
  • 49% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LearnUpon is a learning management system (LMS) that provides features for creating and managing courses, tracking progress, and reporting.
  • Users like the simplicity and user-friendliness of LearnUpon, its seamless integration with other software, the ability to create visually attractive courses, and the responsive customer support.
  • Users reported issues with the organization on the back end, limitations in customization and reporting, occasional technical issues with large customer numbers, and some features being time-consuming or not intuitive.
LearnUpon LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Customer Support
47
Helpful
32
Intuitive
29
Course Creation
26
Cons
Limited Features
18
Limited Customization
15
Missing Features
14
Navigation Difficulties
12
Integration Issues
9
LearnUpon LMS features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
7.5
Visualization
Average: 8.3
8.5
Multiple Content Types
Average: 8.7
8.2
Content Storage and Management
Average: 8.5
Seller Details
Seller
LearnUpon
Company Website
Year Founded
2012
HQ Location
Dublin , Ireland
Twitter
@learnupon
2,461 Twitter followers
LinkedIn® Page
www.linkedin.com
326 employees on LinkedIn®
(245)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

    Users
    • Sales Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudShare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Setup Ease
    38
    Easy Creation
    28
    Virtual Machines
    26
    Course Creation
    21
    Cons
    Slow Performance
    27
    Connectivity Issues
    14
    Expensive
    12
    Complex Configuration
    11
    Virtual Machine Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudShare features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    8.5
    Visualization
    Average: 8.3
    8.7
    Multiple Content Types
    Average: 8.7
    8.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @CloudShare
    2,336 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    81 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudShare is the leading virtual hands-on labs enterprise solution for the entire software customer journey. From personalized POCs that turn prospects into buyers to optimized onboarding that slashe

Users
  • Sales Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Mid-Market
  • 31% Enterprise
CloudShare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Setup Ease
38
Easy Creation
28
Virtual Machines
26
Course Creation
21
Cons
Slow Performance
27
Connectivity Issues
14
Expensive
12
Complex Configuration
11
Virtual Machine Issues
10
CloudShare features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
8.5
Visualization
Average: 8.3
8.7
Multiple Content Types
Average: 8.7
8.8
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@CloudShare
2,336 Twitter followers
LinkedIn® Page
www.linkedin.com
81 employees on LinkedIn®
(227)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

    Users
    • Consultant
    • Student
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ReadyTech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    19
    Ease of Use
    13
    Fast Response
    10
    Training
    10
    Reliability
    9
    Cons
    Connectivity Issues
    5
    System Instability
    5
    Audio Issues
    4
    Audio Quality
    4
    Technical Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReadyTech features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.8
    8.1
    Visualization
    Average: 8.3
    7.9
    Multiple Content Types
    Average: 8.7
    8.0
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Oakland, CA
    Twitter
    @readytech
    136 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

💡 Overview ReadyTech is the leading cloud-based platform for delivering immersive IT training — both instructor-led and self-paced. Trusted by global tech leaders like Adobe, Google, Siemens, Ma

Users
  • Consultant
  • Student
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Enterprise
  • 33% Mid-Market
ReadyTech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
19
Ease of Use
13
Fast Response
10
Training
10
Reliability
9
Cons
Connectivity Issues
5
System Instability
5
Audio Issues
4
Audio Quality
4
Technical Issues
4
ReadyTech features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.8
8.1
Visualization
Average: 8.3
7.9
Multiple Content Types
Average: 8.7
8.0
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
1993
HQ Location
Oakland, CA
Twitter
@readytech
136 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
(678)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

    Users
    • Training Manager
    • Training Coordinator
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Litmos is a cloud-based Learning Management System (LMS) designed to create and manage courses, learning paths, and user support.
    • Reviewers like the user-friendly interface, mobile compatibility, and the ability to quickly and efficiently implement the system due to its cloud-based nature.
    • Users mentioned issues with the reporting tab, which requires a lot of configuration, and difficulties in tracking specific custom fields and analyzing learner data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Litmos Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    95
    Customer Support
    59
    Features
    53
    Course Creation
    46
    Courses
    38
    Cons
    Poor Reporting
    36
    Reporting Issues
    36
    Inadequate Reporting
    29
    Limited Features
    25
    Limited Customization
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Litmos features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.8
    7.4
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.5
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Litmos
    Company Website
    Year Founded
    2007
    HQ Location
    San Ramon, California
    Twitter
    @Litmos
    7,930 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    222 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content libr

Users
  • Training Manager
  • Training Coordinator
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Litmos is a cloud-based Learning Management System (LMS) designed to create and manage courses, learning paths, and user support.
  • Reviewers like the user-friendly interface, mobile compatibility, and the ability to quickly and efficiently implement the system due to its cloud-based nature.
  • Users mentioned issues with the reporting tab, which requires a lot of configuration, and difficulties in tracking specific custom fields and analyzing learner data.
Litmos Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
95
Customer Support
59
Features
53
Course Creation
46
Courses
38
Cons
Poor Reporting
36
Reporting Issues
36
Inadequate Reporting
29
Limited Features
25
Limited Customization
23
Litmos features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.8
7.4
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.5
Content Storage and Management
Average: 8.5
Seller Details
Seller
Litmos
Company Website
Year Founded
2007
HQ Location
San Ramon, California
Twitter
@Litmos
7,930 Twitter followers
LinkedIn® Page
www.linkedin.com
222 employees on LinkedIn®
(614)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Customer Education software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, Work

    Users
    • Customer Success Manager
    • Revenue Enablement Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 72% Mid-Market
    • 16% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WorkRamp is a platform that centralizes and shares content, tracks learning progress, and provides tools for building courses.
    • Reviewers frequently mention the ease of use, the ability to streamline training processes, and the extensive and intuitive reporting aspect of the tools.
    • Reviewers experienced limitations with the software that affect the speed and effectiveness of content creation and assignment, and found the user interface and course building mechanism to be cumbersome and technical.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WorkRamp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    134
    Course Creation
    69
    Customer Support
    60
    Intuitive
    54
    Helpful
    50
    Cons
    Missing Features
    45
    Limited Customization
    38
    Limited Features
    38
    Feature Issues
    24
    Inadequate Reporting
    23
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WorkRamp features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.8
    7.7
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.4
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Derry, IE
    Twitter
    @LearningPool
    6,648 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    414 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, Work

Users
  • Customer Success Manager
  • Revenue Enablement Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 72% Mid-Market
  • 16% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WorkRamp is a platform that centralizes and shares content, tracks learning progress, and provides tools for building courses.
  • Reviewers frequently mention the ease of use, the ability to streamline training processes, and the extensive and intuitive reporting aspect of the tools.
  • Reviewers experienced limitations with the software that affect the speed and effectiveness of content creation and assignment, and found the user interface and course building mechanism to be cumbersome and technical.
WorkRamp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
134
Course Creation
69
Customer Support
60
Intuitive
54
Helpful
50
Cons
Missing Features
45
Limited Customization
38
Limited Features
38
Feature Issues
24
Inadequate Reporting
23
WorkRamp features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.8
7.7
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.4
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2006
HQ Location
Derry, IE
Twitter
@LearningPool
6,648 Twitter followers
LinkedIn® Page
www.linkedin.com
414 employees on LinkedIn®
(387)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

    Users
    • Customer Education Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 66% Mid-Market
    • 18% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Skilljar is a platform that provides tools for building, managing, and scaling customer education programs, with features such as analytics, reporting, and integration capabilities with CRMs.
    • Reviewers like the user-friendly interface, the ability to design customized learning paths, issue certifications, and use SCORM-compliant content without needing technical expertise, and the exceptional customer support and onboarding teams.
    • Reviewers mentioned that some reporting functionalities feel limited without advanced configuration or external data tools, creating detailed custom reports requires exports and third-party tools, and some training materials are too basic for advanced users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Skilljar by Gainsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Ease of Use
    7
    Onboarding
    7
    Implementation Ease
    6
    Customization
    4
    Cons
    Inadequate Reporting
    3
    Limited Features
    3
    Poor Reporting
    3
    Limited Customization
    2
    Limited Reporting
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Skilljar by Gainsight features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.8
    8.3
    Visualization
    Average: 8.3
    8.8
    Multiple Content Types
    Average: 8.7
    8.7
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,210 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gainsight Customer Education, formerly Northpass, is the market-leading digital customer education and training platform. We empower businesses to elevate their customer experience and optimize opera

Users
  • Customer Education Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 66% Mid-Market
  • 18% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Skilljar is a platform that provides tools for building, managing, and scaling customer education programs, with features such as analytics, reporting, and integration capabilities with CRMs.
  • Reviewers like the user-friendly interface, the ability to design customized learning paths, issue certifications, and use SCORM-compliant content without needing technical expertise, and the exceptional customer support and onboarding teams.
  • Reviewers mentioned that some reporting functionalities feel limited without advanced configuration or external data tools, creating detailed custom reports requires exports and third-party tools, and some training materials are too basic for advanced users.
Skilljar by Gainsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Ease of Use
7
Onboarding
7
Implementation Ease
6
Customization
4
Cons
Inadequate Reporting
3
Limited Features
3
Poor Reporting
3
Limited Customization
2
Limited Reporting
2
Skilljar by Gainsight features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.8
8.3
Visualization
Average: 8.3
8.8
Multiple Content Types
Average: 8.7
8.7
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,210 Twitter followers
LinkedIn® Page
www.linkedin.com
1,100 employees on LinkedIn®
(62)4.8 out of 5
Optimized for quick response
14th Easiest To Use in Customer Education software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instruqt is the go-to platform for software companies looking to engage developers through hands-on product adoption. We make complex technology easy to understand through interactive, real-world expe

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Instruqt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Hands-on Labs
    16
    Course Creation
    13
    Easy Creation
    12
    Experience
    12
    Cons
    Learning Curve
    4
    Missing Features
    4
    Complex Configuration
    3
    Difficult Setup
    3
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Instruqt features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    8.3
    Visualization
    Average: 8.3
    8.6
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    instruqt
    Company Website
    Year Founded
    2018
    HQ Location
    Hilversum, North Holland
    Twitter
    @instruqt
    2,684 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instruqt is the go-to platform for software companies looking to engage developers through hands-on product adoption. We make complex technology easy to understand through interactive, real-world expe

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 42% Enterprise
Instruqt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Hands-on Labs
16
Course Creation
13
Easy Creation
12
Experience
12
Cons
Learning Curve
4
Missing Features
4
Complex Configuration
3
Difficult Setup
3
Integration Issues
3
Instruqt features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
8.3
Visualization
Average: 8.3
8.6
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Seller
instruqt
Company Website
Year Founded
2018
HQ Location
Hilversum, North Holland
Twitter
@instruqt
2,684 Twitter followers
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 64% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intellum Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Customizability
    2
    Customization
    2
    Ease of Use
    2
    Integrations
    2
    Cons
    Limited Search Functionality
    3
    Poor Search Functionality
    3
    Limited Customization
    2
    Complex Learning Process
    1
    Content Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intellum Platform features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.8
    6.8
    Visualization
    Average: 8.3
    7.8
    Multiple Content Types
    Average: 8.7
    6.9
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Intellum
    Year Founded
    2000
    HQ Location
    Atlanta, Georgia
    Twitter
    @intellum
    2,535 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    137 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Intellum Platform: Turn Learning into Growth At Intellum, we believe that learning should drive measurable business growth. That’s why the Intellum Platform helps the world’s most innovative comp

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 64% Enterprise
  • 30% Mid-Market
Intellum Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Customizability
2
Customization
2
Ease of Use
2
Integrations
2
Cons
Limited Search Functionality
3
Poor Search Functionality
3
Limited Customization
2
Complex Learning Process
1
Content Management
1
Intellum Platform features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.8
6.8
Visualization
Average: 8.3
7.8
Multiple Content Types
Average: 8.7
6.9
Content Storage and Management
Average: 8.5
Seller Details
Seller
Intellum
Year Founded
2000
HQ Location
Atlanta, Georgia
Twitter
@intellum
2,535 Twitter followers
LinkedIn® Page
www.linkedin.com
137 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

    Users
    No information available
    Industries
    • Computer Software
    • Professional Training & Coaching
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thought Industries Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    1
    Customer Success
    1
    Customer Support
    1
    Engagement
    1
    Helpful
    1
    Cons
    Feature Enhancement
    1
    Limited Customization
    1
    Time-Consuming
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thought Industries features and usability ratings that predict user satisfaction
    7.9
    Ease of Use
    Average: 8.8
    7.6
    Visualization
    Average: 8.3
    8.3
    Multiple Content Types
    Average: 8.7
    7.8
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Boston, MA
    Twitter
    @thoughtind
    1,204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experiences for customers, partners and professionals. These experi

Users
No information available
Industries
  • Computer Software
  • Professional Training & Coaching
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
Thought Industries Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
1
Customer Success
1
Customer Support
1
Engagement
1
Helpful
1
Cons
Feature Enhancement
1
Limited Customization
1
Time-Consuming
1
Thought Industries features and usability ratings that predict user satisfaction
7.9
Ease of Use
Average: 8.8
7.6
Visualization
Average: 8.3
8.3
Multiple Content Types
Average: 8.7
7.8
Content Storage and Management
Average: 8.5
Seller Details
Year Founded
2012
HQ Location
Boston, MA
Twitter
@thoughtind
1,204 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

    Users
    • Talent Acquisition Specialist
    • HR Generalist
    Industries
    • Hospital & Health Care
    • Non-Profit Organization Management
    Market Segment
    • 68% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClearCompany is a unified solution that combines HR management needs and performance control, streamlines the hiring process, and supports integration with diverse apps.
    • Reviewers frequently mention the user-friendly and intuitive interface of ClearCompany, its efficient hiring process, robust integration support, and excellent customer service.
    • Reviewers noted that ClearCompany can feel clunky due to the many required clicks for basic functionalities, lacks deep analytics, and has occasional glitches that affect performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClearCompany Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Helpful
    42
    Customer Support
    37
    Intuitive
    32
    Simple
    28
    Cons
    Limited Features
    18
    Missing Features
    17
    Candidate Management
    13
    Limited Customization
    12
    Recruitment Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClearCompany features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    8.5
    Visualization
    Average: 8.3
    7.5
    Multiple Content Types
    Average: 8.7
    8.3
    Content Storage and Management
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Boston, MA
    Twitter
    @ClearCompany
    2,949 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearCompany is a unified talent management platform that helps organizations hire faster, develop their people, and build a high-performing workforce with clarity and confidence. Designed for modern,

Users
  • Talent Acquisition Specialist
  • HR Generalist
Industries
  • Hospital & Health Care
  • Non-Profit Organization Management
Market Segment
  • 68% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClearCompany is a unified solution that combines HR management needs and performance control, streamlines the hiring process, and supports integration with diverse apps.
  • Reviewers frequently mention the user-friendly and intuitive interface of ClearCompany, its efficient hiring process, robust integration support, and excellent customer service.
  • Reviewers noted that ClearCompany can feel clunky due to the many required clicks for basic functionalities, lacks deep analytics, and has occasional glitches that affect performance.
ClearCompany Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Helpful
42
Customer Support
37
Intuitive
32
Simple
28
Cons
Limited Features
18
Missing Features
17
Candidate Management
13
Limited Customization
12
Recruitment Issues
12
ClearCompany features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
8.5
Visualization
Average: 8.3
7.5
Multiple Content Types
Average: 8.7
8.3
Content Storage and Management
Average: 8.5
Seller Details
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@ClearCompany
2,949 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®