--- title: Jiminny Reviews meta_title: 'Jiminny Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 930 reviews by the users' company size, role or industry to find out how Jiminny works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 930 scale: '5' date_modified: '2026-08-13' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Jiminny Reviews **Vendor:** Jiminny **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 930 ## About Jiminny Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization. ## Jiminny Pros & Cons **What users like:** - Users love Jiminny for its **ease of use** and valuable insights, enhancing their sales processes effectively. (77 reviews) - Users praise Jiminny for its **ease of use** , enhancing daily meetings with effortless navigation and automatic features. (67 reviews) - Users value the **automated call summaries** from Jiminny, aiding in quick and effective conversation reviews. (62 reviews) - Users find Jiminny to be a **time-saving tool** , streamlining call reviews and enhancing communication efficiency. (60 reviews) - Users value the **effective call recording** features of Jiminny, enhancing review processes and providing actionable insights. (59 reviews) - Users love the **clear recordings and transcripts** , enhancing learning and making access to previous calls effortless. (43 reviews) - Users value the **clear recordings and transcripts** provided by Jiminny, enhancing their sales team's workflow and insights. (40 reviews) - Users value the **automation features** of Jiminny, streamlining call recordings and insights for improved sales performance. (39 reviews) - Accuracy (37 reviews) - Users commend Jiminny's **fantastic customer support** , highlighting its effective onboarding and guidance for optimal tool usage. (36 reviews) **What users dislike:** - Users report **call issues** such as problems with recordings and challenging settings, impacting their overall experience. (40 reviews) - Users report **AI inaccuracy** , with issues like incorrect word transcription and misinterpretation of conversation context. (29 reviews) - Users experience **accuracy issues** with call transcriptions, often encountering incorrect words and misunderstandings in conversations. (25 reviews) - Users find **inaccuracies with accents and languages** in Jiminny's AI, limiting its effectiveness for diverse users. (15 reviews) - Users face **recording issues** with unpredictable processing times and limitations on adding recordings to internal calls. (11 reviews) - Naming Issues (10 reviews) - Summary Quality (10 reviews) - Users express frustration over **call limitations** and wish for improved UI and features to enhance usability. (9 reviews) - Filtering Issues (9 reviews) - Email Issues (8 reviews) ## Jiminny Reviews ### 1. Jiminny’s Excellent Recording and AI Chat Make Coaching a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Mathilde L. | CSM Team Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Jiminny?** What I like most about Jiminny: 1. Excellent recording quality 2. Powerful AI features - especially the chat, where you can ask questions about what was discussed during the call 3. The collaborative aspect is fantastic and really supports coaching, training, and onboarding I would highly recommend it! **What do you dislike about Jiminny?** - Occasionally runs into a few bugs, which can make the transcript harder to view - Sharing snippets or videos outside your team/setup isn’t very straightforward and often requires workarounds, which can slow down collaboration - The Sidekick feature doesn’t integrate very well with our CRM tool and could be improved **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of tracking and accessing key information from calls by making everything easily searchable and traceable. This is especially valuable for coaching and onboarding, as it allows teams to learn from real conversations. It also significantly improves collaboration by making insights and recordings easy to share and discuss across the team. ### 2. AI-Powered Call Insights with Accurate Highlights, Summaries, and CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Luciana S. | IT Manager , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Jiminny?** Jiminny is our helpful approach, that provides us with features for transcription, recording, and analyzing all the customer conversations or insights. The tool gives us impressive and AI enhanced insights and this helps in improving sales performance and assist us in identifying coaching opportunities We get accurate call highlights and summaries and this ensures that we quickly get updated reviews on significant discussions The integration that Jiminny gives us with other CRM tools assist us in consistently keeping customer records aligned and updated with sales activities We get versatile collaboration support from this application and it ensures the management share insights on calls **What do you dislike about Jiminny?** Jiminny gives some AI generated insights or summaries that may need consistent manual review to make sense or be accurate Some transcriptions errors occurs and this may alter the entire experience **What problems is Jiminny solving and how is that benefiting you?** Jiminny doesn’t need any manual note taking, more so on customer calls or during sales The program supports our sales team with accurate coaching practices and this happens by providing visibility on matters real time conversations We get summarized reviews on lengthy call recordings and this includes offering is with key insights We get a consistent communication patterns and this leads to improved sales and marketing results We accurately capture specific customer information from any engagement made and this saves us time and energy We identify customer needs, objections, and buying signals seamlessly through the help of Jiminny The process of call analysis improves on our productivity it ensures customers are always satisfied ### 3. Game-Changer for Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | SR account executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Jiminny?** Honestly, how easy it is to use while still being super powerful. Jiminny just gets sales conversations and turns them into insights you can actually do something with. The dashboards are clean, it’s not clunky, and you don’t need to be a data nerd to understand what’s going on. It makes coaching and improving feel natural instead of forced. **What do you dislike about Jiminny?** Not much, to be honest. Like any tool with a lot of features, it takes a bit of time to explore everything, but the onboarding and support are solid so it’s not a big deal. Once you’re up and running, it’s smooth sailing. **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of not really knowing what’s happening on sales calls. Instead of guessing, you get real insights straight from conversations. That means better coaching, more confident forecasting, and stronger execution across the team. Bottom line: reps improve faster, managers coach smarter, and deals move forward with less friction. ### 4. Call Reviews and Team Learning Made Easy with Jiminny **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa V. | customer success manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Jiminny?** I find it really helpful to be able to review calls I’ve had previously, so I can see any questions I may have missed during the conversation. Being able to watch my colleagues’ calls to learn from them and improve my own is also great. **What do you dislike about Jiminny?** Nothing so far, I am really enjoying using Jiminny. **What problems is Jiminny solving and how is that benefiting you?** If I ever miss something in the notes I take I can always refer back to my calls and the summaries are helpful as well! ### 5. Easy Setup, Excellent for Call Listening **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren K. | Volunteer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Jiminny?** I love how Jiminny is easy to use, especially when it comes to finding calls. The AI features are great for saving time by asking questions about our sales demos. I also find the chatbox facility useful, and the ability to search for key terms works well. Setting up Jiminny was straightforward and uncomplicated. **What do you dislike about Jiminny?** Sometimes the Salesforce integration isn't great, as we are unable to use internal tagging on Jiminny. **What problems is Jiminny solving and how is that benefiting you?** I use Jiminny for call listening, saving time with AI features that ask questions about our sales demos. ### 6. Reliable Overall Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Jiminny?** The software is really nice and gives a clear overview of what was discussed during calls. The meeting insights are very useful, and it’s great to be able to share them with your contacts after the call. It is also possible to connect Jiminny with your CRM system. The support service of Jiminny is also really helpfull. They answer quickly and always look for the right solution. **What do you dislike about Jiminny?** Sometimes there are still some issues and bugs that lead to meetings not being recorded or connected to the wrong colleague. **What problems is Jiminny solving and how is that benefiting you?** Jimniny helps me stay fully focused on my customers and the topics we’re discussing, without having to multitask or take notes at the same time. ### 7. Fast, Easy Customer Call Tracking with Helpful Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Borna S. | Mid Market Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Jiminny?** It helps me track recordings of customer calls and quickly get descriptions and notes for each one. **What do you dislike about Jiminny?** Sometimes it takes an hour to process short meetings. **What problems is Jiminny solving and how is that benefiting you?** Customer tracking satisfaction, as I am easily able to track the information from the call. ### 8. Effortlessly Closes Deals with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Jiminny?** I use Jiminny in my role as a sales rep at One Touch Health, and it makes the sales cycle more efficient. I really like how Jiminny helps me track what has happened and what actions need to be taken after a demo. This feature is insanely valuable because it allows me to close deals quicker with the information it provides, and it always gives me the pain points of a client's current system. I also find the initial setup to be easy. Additionally, we have it integrated with HubSpot and Teams, which is great. **What do you dislike about Jiminny?** Jiminy in my eyes does not have any issues in my daily tasks **What problems is Jiminny solving and how is that benefiting you?** Jiminny makes the sales cycle more efficient and helps me track what happened in demos, making it insanely valuable for closing deals quicker by providing me with client pain points. ### 9. Great for Call Reviews, Coaching, and Spotting Risks and Strengths **Rating:** 5.0/5.0 stars **Reviewed by:** Arjan C. | Customer Success Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Jiminny?** This is a great tool for reviewing calls and identifying areas for improvement. As a lead, it’s really useful for coaching and providing feedback, and it makes it much easier for me to spot both risk areas and strengths. **What do you dislike about Jiminny?** I don’t have any comments on this yet, as I’m still very early in using the software. **What problems is Jiminny solving and how is that benefiting you?** Identifying the strengths and weaknesses of a rep. The AI tool and prompts help us create responses and build a clear flow. It also allows the rep to gain insight into their approach and identify specific areas for improvement. ### 10. A great tool in a Sales or AM environment **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick C. | Account Management Team Lead (B2B), Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Jiminny?** I like that Jiminny makes it really easy for us to learn from each other. Listening back to calls together helps us spot what works, share ideas, and improve as a team. It also saves time and gives us useful insights we wouldn’t have otherwise. **What do you dislike about Jiminny?** The only thing I’d say I dislike is that it can sometimes feel a bit time-consuming to go through longer calls. But that’s also the trade-off for having really detailed insights, so it’s not a huge issue. **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of calls getting lost once they’re finished. Before, it was hard to share learnings or revisit important details, but now we can go back, review, and use real examples to improve. It’s helped me prepare better for future calls, pick up tips from teammates, and ultimately feel more confident when speaking with clients. **Official Response from Maddy Barber:** > Thank you so much for sharing your experience with Jiminny! We’re thrilled to hear that call collaboration and team learning have been such a benefit to you and your colleagues. It’s exactly what we hope for. We completely understand your point about longer calls sometimes feeling time-consuming to review. One feature you might find useful here is Ask Jiminny or smart transcription search, that way you can ask for what you want to find in the call and jump straight to that section instead of listening end-to-end. It’s fantastic to hear that Jiminny has helped you prepare better and feel more confident on client calls. We’d love to support you in getting even more value, so if you’d ever like a quick session on optimizing your process, our team would be happy to help. Thanks again for being part of the Jiminny community, we’re excited to keep supporting your success! ### 11. Effortless Meeting Management with Reliable Recording and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Jiminny?** I use Jiminny every day for all my meetings, and I really appreciate that it automatically records each session. This feature helps prevent the common mistake of forgetting to hit the record button at the start. I also find the transcripts and the task summaries provided at the end of each meeting extremely helpful, as they make it much easier for me to recall what was discussed. Additionally, my experiences with Jiminny's support team have been very positive—they resolve any issues quickly and efficiently. The sidekick feature is also convenient, allowing me to easily invite it to join a call if, for any reason, it doesn't join automatically. **What do you dislike about Jiminny?** I find it frustrating that it announces its presence only after the call has already begun and I am already speaking. This timing feels disruptive and makes the experience less smooth for me. **What problems is Jiminny solving and how is that benefiting you?** Jiminny has made my daily tasks much easier, especially since I frequently need to share recordings of my meetings with customers. With Jiminny, I can do this effortlessly, and it also offers valuable insights into how I conduct my meetings, thanks to its coaching features. ### 12. Intuitive Design and Support, Minor Search Improvements Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Meg H. | Events Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Jiminny?** Compared to other platforms I have used, I really like the design and functionality, it's super simple to use and quick and easy for the team to pick up. You can tell it was built with sales people and the user in mind. The team are really helpful and responsive, from sales through to CS. **What do you dislike about Jiminny?** Sometimes some of the search/filtering functionality could be better when you're trying to find specific calls. **What problems is Jiminny solving and how is that benefiting you?** Being able to have visibility over team calls and spotting areas for improvement and coaching. With the AI functionality it has sped up the sales cycles where teams are able to create follow up comms, create call summaries for prospects at the click of a button. ### 13. Jimmy has eliminated the need for me to take physical notes **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria C. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Jiminny?** I really appreciate how you can jump to specific moments in meetings, create clips, and share them with teammates. The ability to filter by keywords is also very helpful. Plus, it integrates seamlessly with our CSM platform. **What do you dislike about Jiminny?** The time it takes to process recordings is often unpredictable and sometimes requires several hours to complete. **What problems is Jiminny solving and how is that benefiting you?** This software is a real time-saver for me. With only so many hours in the day to accomplish my tasks, I appreciate being able to rely on it to perform its intended functions without worry. **Official Response from Maddy Barber:** > Thank you for such a thoughtful review! We’re delighted to hear how much you’re enjoying Jiminny and it’s great to know that the seamless integration with your CSM platform is making your workflow even smoother. It sounds like Jiminny has really helped you reclaim time in your day, which is exactly what we aim for! We appreciate you flagging the unpredictability in processing times. That’s valuable feedback, and we’ll make sure to pass it along to our product team. If you’d like, your CSM or our Support Team can take a closer look at your setup to ensure everything is optimized for faster processing. Thanks again for your review and for highlighting how Jiminny has made note-taking a thing of the past—we love hearing that it’s helping you work smarter, not harder! ### 14. Enhances Calls with AI and Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Owen R. | BDR Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Jiminny?** I really appreciate the AI transcripts and the ability to recap what happened on calls with Jiminny. This feature speeds up my time to value significantly. The talk ratio and analytics features are particularly beneficial as they help me ensure that I'm maintaining a balanced conversation by asking enough questions. The accessibility of being able to efficiently pull together calls is another aspect that I find incredibly useful. Additionally, syncing Jiminny with HubSpot provides seamless integration which enhances my workflow. **What do you dislike about Jiminny?** Nothing comes to mind **What problems is Jiminny solving and how is that benefiting you?** I use Jiminny to speed up the time to value with AI transcripts and recap call details. It provides valuable talk ratio analytics to ensure balanced conversations and helps with call accessibility. ### 15. Clear, Simple Way to Rewatch Recordings and take notes! **Rating:** 4.5/5.0 stars **Reviewed by:** Margo N. | Implementation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Jiminny?** Clear and simple to re-watch recordings! **What do you dislike about Jiminny?** Summary of the call to create action points to share with attendees would be helpful. **What problems is Jiminny solving and how is that benefiting you?** eliminating the need to take notes during a call. can stay more present during conversations with client and while leading calls. ### 16. Never Miss a Customer Insight — We Record It All with Jiminny **Rating:** 5.0/5.0 stars **Reviewed by:** Mandi B. | Executive assistant to CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Jiminny?** I really like how Jiminny helps me create detailed follow-up emails effortlessly and collect valuable analytics on client trends — all of which I use to prepare for my CEO’s meetings and support strategic decisions. **What do you dislike about Jiminny?** Honestly, I can’t think of a single thing I dislike about Jiminny. It has worked exactly as promised and even exceeded my expectations in many ways. The platform is user-friendly, reliable, and has truly streamlined my workflow. I always feel confident that I’ll get the information I need without any hassle **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the challenge of keeping track of detailed customer conversations and ensuring nothing important gets missed. By recording all meetings, it allows me to accurately generate follow-up emails and capture key insights without relying on memory or manual notes. It also provides valuable analytics on client trends and behavior, which helps me prepare more meaningful updates and strategic insights for my CEO's meetings. This saves me time, improves accuracy, and helps our team make better, data-driven decisions. **Official Response from Maddy Barber:** > Thank you for such a glowing review Mandi! We’re thrilled to hear how Jiminny has streamlined your workflow - helping you craft detailed follow-up emails, capture key insights, and provide valuable analytics that support strategic decision-making. It’s fantastic to know that Jiminny is not only saving you time but also giving you the confidence that nothing important will be missed. We’re especially pleased that the platform has exceeded your expectations in terms of reliability and ease of use. Feedback like yours is exactly what motivates us to keep building and delivering the best possible experience for our customers. Thanks again for sharing your experience - we’re so glad Jiminny is helping you prepare impactful updates and supporting your team’s data-driven decisions! ### 17. Jiminny Sets the Bar for all other call intel software **Rating:** 5.0/5.0 stars **Reviewed by:** Lottie A. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Jiminny?** Amazing tool with incredible features that are beyond helpful - AI that is very intelligent indeed. **What do you dislike about Jiminny?** The AI is a little off at times - like all AI responses, these need to be checked before sending but that is to be expected. Other than that, only issue is that it is too good and I will never be able to use any other similar software as the bar has been set too high with Jiminny. **What problems is Jiminny solving and how is that benefiting you?** Recalling conversations and important points discussed **Official Response from Maddy Barber:** > Thank you so much for the amazing 5-star review, Lottie! We’re over the moon to hear that Jiminny has set the bar so high that no other call intelligence tool will ever stand a chance. (Sorry… we might have accidentally ruined you for the competition😎) We love that the AI is helping you easily recall those key conversations, and we appreciate your note about giving the AI a quick sense check now and then - even the smartest assistants need a little supervision! And we'll pas this feedback to our Product Team for reference. Thanks again for the kind words and for making us your gold standard. We promise to keep living up to that high bar you’ve set for us! ### 18. Empowers Teams with Transparency and Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Cathal S. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Jiminny?** Transparency across multiple teams Reviewing and coaching Summarizing long meetings Actionable insights from thematic analysis Talktime breakdown Customer Support top tier **What do you dislike about Jiminny?** Main dashboard gets a bit hectic with multiple users uploading lots of videos a day Analyst seat can't upload (understandable but I wish i had a recorder seat) **What problems is Jiminny solving and how is that benefiting you?** Hearsay between sales and prospect when it comes to post-sale cycle identifying issues or elements of qualifying that have been forgotten so they can be addressed before later customer on boarding Cataloging good examples of successful meetings and demonstrations to show new hires ### 19. Revolutionised the way I lead my team! **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Jiminny?** You cannot give valuable, actionable feedback without a fair insight into your team's performance. Sales managers often underestimate actual interaction with prospects over numbers and results. How can you judge an executive without a clear view of the quality and dynamic applied during their value proposition - and analysing client's response to their input? Jiminy came to change forever the way I lead my team - I coach and support 10 executives in different markets, and without the clear view this tool provides, I wouldn't be as fair a manager nor a good coach to my team who's now very clear on the type of tips & feedback I can provide them with! **What do you dislike about Jiminny?** I run the Greek team, and I find that the transcript and understanding of Jiminy's IA on that language is not accurate yet. I'm confident they'll get there! **What problems is Jiminny solving and how is that benefiting you?** I get a clear view on my team's interaction with their clients, which allows me to come up with accurate growth plans for their performance improvement and valuable, fair feedback. ### 20. Seamless, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Erica L. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Jiminny?** Very easy to use, great user interface and easy to integrate in our workflow. The AI recap is incredible and saves time taking notes. Jiminny also lets you click on the notes and it will bring you back to the part of the video where the note is based off. There are definitely other use cases that will come from this application. **What do you dislike about Jiminny?** It takes a bit of time once you load the video link for it to populate a day + meeting within the interface but this doesn't hinder any work. **What problems is Jiminny solving and how is that benefiting you?** As a BDR, I am constantly taking notes during our client-facing sales calls. This allows me to record, and takes notes for the team as well as next steps which drastically saves us time and energy, also reduces possible errors in recall. **Official Response from Maddy Barber:** > Thank you for your thoughtful review Erica! We’re delighted to hear that Jiminny has been such a seamless fit in your workflow, with the AI recap saving time and reducing errors in recall. We appreciate you mentioning the slight delay when loading meeting links - thank you for flagging this. While it’s good to hear it doesn’t hinder your work, we’ll be sure to share this feedback with our product team as we continue to refine the experience. Thanks again for your review and for being part of the Jiminny community - we’re excited to keep supporting your success! ### 21. Accurate and helpful call listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan O. | Collections Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** Jiminy is very user friendly and easy to pick up. I can seach for key words and find calls relating to those words with ease. The information picked up by the AI is accurate and makes my life easier when listening to calls so that I can easily see where calls went well and where they didnt. The support by Jiminy is great and they are quick at getting back to you. I use Jiminy on a daily basis and can't say that I have enountered any issues. **What do you dislike about Jiminny?** Would like calls to appear on Jiminy a bit quicker sometimes so that I can listen to them more quickly and also would like phone numbers to link to accounts rather than having to search individual numbers. **What problems is Jiminny solving and how is that benefiting you?** Jiminy is making my calls at work better by giving me the chance to easily listen back to calls. This is benefitting me in the way that my calls at work are better leading me to improved feedback and helping me to move job roles more recently as they were able to listen to my calls easily. ### 22. Jiminny had made my life as a sales rep so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Delano J. | Account Manager, Publishing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Jiminny?** Jiminny record your verbal interactions with your customer and you can make notes and even go back and listen to the interaction. It has made logging calls and meeting notes to CRM so much better. Their customer support team is very friendly and always available in the blink of an eye. I use Jiminy every day to listen to my calls just to get an insight on what was covered with my clients. **What do you dislike about Jiminny?** I would like to be able to listen to interactions live. **What problems is Jiminny solving and how is that benefiting you?** Jiminy makes logging notes to CRM so easy as there are pre-written notes from each meeting. **Official Response from Maddy Barber:** > Thank you so much for your fantastic review! We’re thrilled to hear that Jiminny has made life as a sales rep easier for you, especially with call recording, note-taking, and seamless CRM logging. It’s also wonderful to know that our support team has been there for you whenever you’ve needed us. You mentioned wanting to listen to interactions live—great news! With our Live Coach feature, you can actually join and listen in on calls as they happen. Many teams use this to learn directly from peers in real time or to get immediate coaching opportunities. It could be a perfect way to complement the insights you’re already getting from call replays. If you haven’t tried it yet, we’d be happy to show you how to get started. Thanks again for sharing your experience. We love seeing Jiminny as a core part of your sales workflow and look forward to helping you get even more from the platform! ### 23. Great Product With Some Useful AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Joel C. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Jiminny?** Jiminny provides a great link between Sales and CS. Now that we are all on the same system, it makes the post-sales transition far cleaner and means we come to the first meeting far more knowledgeable about the clients. I love the 'Ask Jiminny' feature. It makes researching clients far quicker. If you don't remember where a topic has been discussed, 'Ask Jiminny' will find it straight away for you. It summarises pain points succinctly and gives timestamps for where this was discussed. It's also extremely useful for self coaching as will give tips for how calls can be improved. **What do you dislike about Jiminny?** The summaries aren't quite as detailed as other notetakers and the format isn't as clear. They can also take a little while to be emailed to you so you're sometimes a little detailed when trying to complete your post-meeting admin. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is bringing all of our meeting recording software into one place so Sales and CS are no longer using different tools. The self coaching tools available with the 'Ask Jiminny' feature are super useful and we are now able to share knowledge in a quicker way as all recordings are automatically available. **Official Response from Maddy Barber:** > Thank you for such a thoughtful review! It’s fantastic to hear how Jiminny is helping bridge the gap between Sales and CS, making client handovers smoother and first meetings more impactful. We’re also delighted that you’re finding real value in the Ask Jiminny feature for research, self-coaching, and knowledge sharing - it’s wonderful to see it becoming a key part of your workflow. We appreciate your feedback on call summaries. To help us improve, we’d love for you to share some examples of when the summaries haven’t been as detailed or clear as you’d like. If you reach out to your CSM or our Support Team, they’ll be able to capture your input and ensure it’s passed directly to our product team. Insights like yours are invaluable in helping us refine and enhance the experience. Thanks again for your review and for being such an engaged member of the Jiminny community - we’re excited to keep supporting your success! ### 24. Modern and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Katie G. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** I like how it lists out the action items and helps create a follow-up email to send. The summary is beneficial and how it automatically populates the summary into Hubspot speeding up the meeting follow-up, a really handy integration. I use it on every customer meeting, and find it a beneficial addition. I also like how easy it is to find specific sections in the meeting through the Themes. From a personal development, the statistics are really helpful. **What do you dislike about Jiminny?** There isn't much I have encountered that I don't like about Jiminny. They do keep changing things so I feel like as soon as I start to get use to certain areas it changes. **What problems is Jiminny solving and how is that benefiting you?** not missing key bits of information, and being able to watch back the recording/ share with team members. better note taking and follow up emails ### 25. Jiminny is a great tool to get meeting summaries and recordings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Jiminny?** The summary it generates and the way it breaks it down into categories like actions items, summary, and key points and also gives you a transcript that you can easily refer to. I also like the fact that Jiminny makes it very easy for me to refer to any of my team's meetings as well which I might not even have been a part of which is often a big help, especially when I need to catch up on a meeting after returning from a vacation. **What do you dislike about Jiminny?** I don't like the fact that if even one participant doesn't opt in to have the call recorded, no recording is done. **What problems is Jiminny solving and how is that benefiting you?** It gives me an easy way to go back and refer to earlier meetings and extract meeting summaries for reporting and record keeping purposes. Because of that I dont need to manually take notes and manually write summaries for reporting and I can devote my time to more important stuff. **Official Response from Maddy Barber:** > Thank you for your thoughtful review! We’re so glad to hear that Jiminny’s summaries, transcripts, and meeting insights are saving you time and making it easier to stay on top of conversations. It’s great to know that this helps you focus on more important tasks without the burden of manual note-taking and reporting. We understand your frustration with recordings not going ahead if a participant doesn’t opt in. To make sure your settings are aligned to your organisation’s needs, we’d encourage you to reach out to your CSM. They can also share strategies to help increase recording rates across your team so you can get even more consistent value from Jiminny. Thanks again for sharing your experience - we’re delighted to see the positive impact Jiminny is having on your work, and we look forward to supporting you further! ### 26. Great Call Actions and AI Follow-Up Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Jess H. | CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Jiminny?** The actions provided following a call and the AI follow-up email **What do you dislike about Jiminny?** Nothing- The only issues I have is that our customers names don't pull through however I feel that is due to the set up on our end **What problems is Jiminny solving and how is that benefiting you?** I can now concentrate on adding value to my calls rather than making notes **Official Response from Maddy Barber:** > Thank you so much for your lovely review, Jess! We’re thrilled to hear that Jiminny’s AI call actions and follow-up emails are making such a difference. That’s exactly the kind of impact we aim for. We really appreciate you mentioning the name sync issue, too. Since it may be related to setup, your CSM or our Support Team can help review your configuration to make sure everything’s working smoothly so those customer details pull through as expected. Thanks again for sharing your experience and for the fantastic 4.5-star rating. We’re so glad Jiminny is helping you shine in your calls, and we’re here to make sure it keeps running seamlessly for you! ### 27. Saves Time and Delivers Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Jiminny?** Its great does everything you need it to and saves you so much time!! Customer support chat is brilliant they helped me sort an issue when i first got my account within minutes this was resolved, i was very impressed. **What do you dislike about Jiminny?** I don't dislike anything currently, its a great system. **What problems is Jiminny solving and how is that benefiting you?** Recording my online calls and being able to quickly send these out via email right after the call. ### 28. Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy S. | Client Project's Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Jiminny?** We implemented Jiminny in August 2024, and now I can't imagine my working day without it. Although I wasn't directly involved in the implementation, I had the opportunity to join the Kick-Off meeting with Emilia Grigorova and Jamie George, and I can honestly say these two were exceptional. They were incredibly professional, engaging, and knowledgeable, and from the moment we hopped on the call, we were immediately hooked and eager to start using the tool. Jiminny has proven to be a powerful resource that is now deeply integrated into our workflow, with numerous teams across the business relying on it daily. The summary emails sent after every call have become an essential part of our process, providing valuable insights that help drive our next steps. We’ve set it up so Jiminny is active in every call booked with a customer, and the user experience couldn’t be simpler or more seamless. I’ve only had to raise one query with Customer Support, but they responded incredibly fast and were incredibly helpful in resolving the issue. It’s clear that Jiminny’s commitment to user experience extends beyond just the product itself, making it a tool I wouldn’t want to work without. **What do you dislike about Jiminny?** Suggestions for improvement (not dislikes): 1. The video quality could be better, as it tends to appear blurry and lacks sharp detail. The resolution is relatively low, and while it can be adjusted when loading the video, it still doesn't become fully clear. 2. Jiminny remains in a meeting for approximately three hours, so for longer calls, it's recommended to remove and re-add Jiminny. However, this results in having two separate sets of data to review and share, would be useful if the time allowed on calls could be extended. **What problems is Jiminny solving and how is that benefiting you?** Jiminny has significantly improved how we take notes and analyse calls to track risks and potential spend. It automatically captures and transcribes calls, making it easier to review key insights without missing details. The summary emails after each call highlight important moments, like budget discussions, helping us quickly spot risks and track financial conversations. Overall, Jiminny has streamlined our process, keeping us organized and proactive in managing client expectations. ### 29. Excellent way to manage meeting history! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle I. | SVP of Customer Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Jiminny?** We have found great value in being able to record meetings to make sure we are all on the same page, on top of action items and what was discussed. It has also been helpful to review demos and understand what was shown to the customer at the time of purchase so we can make sure we fulfill any and all commitments made during the sales process. **What do you dislike about Jiminny?** Inability to download the recording in a useable format is challenging. This needs to be changed to being able to download to an MP4 **What problems is Jiminny solving and how is that benefiting you?** Having the documented meeting history is great to refer back to and make sure we have a solid understanding of our commitments. ### 30. As good if not better than larger competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Jiminny?** I find the recording quality has been excellent and the transcript, while never perfect across many similar products I have used over the year,s is on par with some of the best. **What do you dislike about Jiminny?** I sometimes find the summary does not hit on all the key relevant points. I do appreciate that this is one of the most difficult tasks to do and it does not fall far behind other market leading compatitiors **What problems is Jiminny solving and how is that benefiting you?** Not everyone in the org can be on every call but in the same token not everyone that should be on the call has the time to listen over an entire recording. Jiminny gives access to a broad range of stakeholders who like to consume data when they want but also in the form that suits them best, whether that be the summary, skipping and listening to just what the customer is saying, or taking the synopsis or action points and sending as a summery to other interested parties. ### 31. Is a good option overall, but it is very sales-focused **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Jiminny?** It does its job, it's super helpful to have the recording of a call, and being able to easily share and manage the recording The new AI assistant is great. The Summary, Action Items, and Key Points take relevant data and save time by not having to watch the entire recording to find something **What do you dislike about Jiminny?** The transcript could be better; it sometimes doesn't identify properly who's talking, and invents words out of nowhere. I have tried to use this transcript option a few times, and it just doesn't work well It is focused on sales, so there are some features that didn't work for me using the tool for customer service **What problems is Jiminny solving and how is that benefiting you?** It records the calls I have with clients. The main problem it solves is saving time by having the intelligence tools for every call, so you don't have to rewatch the meeting when you need something ### 32. Great for Marketers! **Rating:** 5.0/5.0 stars **Reviewed by:** Devon D. | Demand Generation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Jiminny?** Being able to: - Listen to customer calls - Send call snippets in Slack - Leave comments/feedback on Sales calls - Search for call recordings using all the different filter options (by client, by team, by call length, by topic, etc.) As a marketer, Jiminny gives me easy access to the customer voice. As a result, I get to understand why prospects buy/don't buy our solution, and use this to shape our positioning & messaging. **What do you dislike about Jiminny?** The one itty-bitty thing I don't love is that you can't appear to filter topics by speaker (e.g. a lot of our 'wow moments' are generated by our salespeople using words like 'love' and 'amazing' but what I'd really like to filter on is 'wow moments' expressed exclusively by prospects/customers). Being able to filter topics by speaker would be a game-changer for me! **What problems is Jiminny solving and how is that benefiting you?** It's giving me firsthand insights into our customer's challenges, frustrations, desires, wish lists and pain points - which is GOLD DUST for marketers! ### 33. Jiminny has become an essential part of our tech stack **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Jiminny?** Jiminny has become a really useful part of how we work as a commercial team. We use it daily to record and review sales calls, and it helps us stay aligned, spot opportunities to improve, and share useful insights across the team. The interface is intuitive and makes it easy to find what you need, whether that’s a specific moment in a call or trends across conversations. I’ve used it in two roles now and was keen to bring it into Spotted Zebra because of the value it brings early on. If I had to pick one thing that stands out, it’s the impact it’s had on coaching. Being able to review calls together, highlight good practice, and identify areas to improve has made a noticeable difference to how we develop as a team. **What do you dislike about Jiminny?** There’s honestly nothing I’d call a negative. It’s reliable, user-friendly, and adds value from day one. I think it would be useful to have custom AI generated templates for the call summary - changing the format of how the transcript is summarised. **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of lost insights and inconsistent coaching across sales teams. By capturing every call and giving us a simple way to review and learn from them, it ensures we’re always improving and never guessing. It’s helped us onboard new team members faster, identify what works in our conversations, and spot risks early in the sales cycle. It’s also a brilliant way to share customer voice and feedback internally, which is invaluable for product and marketing alignment. ### 34. Great tool for any sales team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** The best feature is being able to snippet parts of the call and share team wide - we use this often to collect feedback from each other. The interface is easy to use, generally speaking its quick to navigate. I like the transcript search option, i use it often when i am looking for parts of conversations. Generally use for every call, it was easy to setup and get the ball rolling. **What do you dislike about Jiminny?** There are times where the note taker does not add to a call, i dont know why and im already in the call and kicked off so can not easily add it. Usually just do without if that happens. To be honest it does everything i need, there is not much negative feedback i have for you. Quite a lot of the features are over kill for what we need it for, but i imagine they could be useful for bigger teams. I have not dealt with customer support. **What problems is Jiminny solving and how is that benefiting you?** 2 things i mainly use it for 1- to revisit conversations looking through transcripts and making clips to send to clients. It can help me give clarity to clients especially around negotiation conversations. 2- Watching my own and my peers calls. The ability to clip and share with the team helps us easily give feedback to each other. ### 35. Irreplaceable helper tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** I have been using Jiminny for over three years now, and I have to say, it is one of the rare tools that actually improves with time. Each update is meaningful, not just cosmetic, and it genuinely feels like the team is listening to users rather than chasing trends for the sake of it. What keeps me using it every day is how reliable and intelligent it is. The voice detection and transcription are shockingly good, even when dealing with thick accents or imperfect audio. It is the kind of accuracy that takes the pressure off during calls, knowing I will not have to triple-check everything afterward. The AI features are another level. They are not just there for show — they are useful. I actively use them every day to recap calls, catch what I missed, and clarify next steps. It saves time, but more importantly, it sharpens how I work. And the human part of Jiminny deserves a mention too. Their client-facing team is just… lovely. Genuinely helpful, easy to talk to, and quick to sort things out. They made the shift to new features smooth and actually enjoyable, which is more than I can say for most support experiences. **What do you dislike about Jiminny?** In the past, there were occasional delays in processing some calls, which could be frustrating when I needed quick access to transcripts or insights. That said, this has noticeably improved in recent months and is no longer something I struggle with. Whatever they did behind the scenes clearly worked. **What problems is Jiminny solving and how is that benefiting you?** Jiminny helps me stay on top of a high volume of video calls without losing track of important details. The quick turnaround on transcripts, AI-generated summaries, and even ready-to-send follow-up emails means I spend far less time doing manual admin work. It helps me focus on the actual conversations and relationships, knowing the tool has the rest covered. ### 36. Customer Success Jiminny Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** What I like best about Jiminny is that it records the information and provides insights from each call. The most important part for me is having access to the call details afterwards so I can analyze them, identify key moments, and follow up effectively with clients. This helps me stay organized, improve communication, and ensure nothing important is missed. **What do you dislike about Jiminny?** At the moment, I don’t have any dislikes about Jiminny. It’s been a helpful tool in my day-to-day work and supports my workflow well. **What problems is Jiminny solving and how is that benefiting you?** Jimminy is solving the problem of lost or missed information during client calls. By recording and analyzing conversations, it allows me to revisit key moments, gather insights, and take more strategic actions. This has been especially beneficial for improving follow-ups, identifying growth opportunities, and ensuring I'm aligned with each client's needs. It ultimately helps me deliver a better customer experience and stay organized. ### 37. Jiminny is a great tool for SaaS use! **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer W. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** I love that Jiminny integrates easily into HubSpot. It saves me so much time as it is able to add notes from my calls to all of my HubSpot accounts. I also enjoy the sidekick option as a notetaker. I am able to keep my own personal notes within the same deal which makes everything so easy to find and use. **What do you dislike about Jiminny?** I don't like that the transcripts always misspell our company name. Seems minor, but the transcripts always lists our company name as our competitor. **What problems is Jiminny solving and how is that benefiting you?** Helps with notetaking and time managment. Also, helps with recaps of "meaty" conversations to send to my customers as a refresher. ### 38. Perfect transcription service for sales organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Eric A. | BDR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Jiminny?** It's ease of use, ability to replay any call on demand, and the generative AI that helps recap, review key data points, and build stronger sales cycles **What do you dislike about Jiminny?** N/a - this product has helped both in training and review. It has become a critical part of our day to day, as well as weekly review for associates **What problems is Jiminny solving and how is that benefiting you?** 30-50+ meetings a week can be hard to keep track of everything that was said, or small details that weren't caught by physical note taking. The automatic transcription not only allows for easy note taking, it allows for teams to review and instill coaching points based on hard evidence. ### 39. Absolutely amazing tool for recording and learning management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Jiminny?** 1. Real-Time Coaching * Live prompts during calls (e.g., "Ask more discovery questions")—great for junior reps. * Integration with other softwares or transferred over. 2. Competitive Intelligence * Tracks how often competitors are mentioned in calls—helps refine battle cards. 3. Customizable Playbooks * Upload best-practice scripts; AI scores reps against them. Really love this feature. **What do you dislike about Jiminny?** * Primarily optimized for English; accents (e.g., heavy Indian/British) sometimes misread. * Sometimes it’s not quite stable, but also not sure if it’s my network’s issue. * Price: price might be high, I'm not the buyer and according to other colleagues that the price is not that competitive. **What problems is Jiminny solving and how is that benefiting you?** recording and learning/coaching, it's really best for international teams as team members have different time zones, but leveraging Jiminny it allows me more ease to learn and catch up on everything, it's really intuitive and efficient. ### 40. Great Meeting Tracker with Helpful AI, easy an accurate notes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Jiminny?** This is a great company to use for tracking your meetings. It joins automatically and includes an AI assistant that helps summarize your notes. **What do you dislike about Jiminny?** Not a big fan of the sidekick pop up, the main browser is much better to use **What problems is Jiminny solving and how is that benefiting you?** This tool reduces the amount of administrative time required in my day and helps ensure that we capture accurate notes, which in turn supports better customer engagement. **Official Response from Maddy Barber:** > Thank you so much for your 5-star review! We’re delighted to hear that Jiminny is making it easier to track meetings and capture accurate notes automatically, helping you reduce admin time and focus on engaging with your customers. It’s great to know the AI assistant is supporting your workflow so effectively. We also really appreciate your feedback about the Sidekick pop-up. We’ll be sure to share this with our product team so they can look into making that experience smoother. Thanks again for sharing your thoughts and for being part of the Jiminny community. We’re thrilled to support your success every step of the way! ### 41. Great tool for summarising meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Monica P. | Senior Content Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Jiminny?** Jiminny has the most accurate transcripts of all the tools I've tried. This makes it easy for me to use the transcript for creating marketing content. It also provides really good meeting summaries and follow ups. Plus it's super simple to use and I love that I can reference calls from my entire team. It integrates with Gmail and automatically records my external meetings which is great. **What do you dislike about Jiminny?** I haven't run into any issues with Jiminny. **What problems is Jiminny solving and how is that benefiting you?** It provides a reference to client conversations so I could easily create case studies and other marketing collateral from these. ### 42. Fantastic platform for call/meeting recording, transcribing and reviewing **Rating:** 4.5/5.0 stars **Reviewed by:** Stefan D. | Senior Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Jiminny?** Jimminy is fantastically reliable as a tool to record phone calls and Teams calls, seemlessly integrating with apps like Aircall and Hubspot. It provides strong insights into each call and makes searching for specific moments very easy with the transcript search function. **What do you dislike about Jiminny?** The metrics on the right hand panel of each call, on stats such as talk:listen ratio, words per minute etc are nicely colour coded based on margin of error from the ideal. But there is no reference in this section showing what ideal looks like. You have to navigate quite far into other sections of the platform to find the ideal metrics. **What problems is Jiminny solving and how is that benefiting you?** Making it easy to track sales agent performance and behaviours on sales calls. Suggesting improvements. Enabling easy referencing for past calls by searching key words in the transcript. ### 43. Jiminy is a Game-Changer for SDRs **Rating:** 5.0/5.0 stars **Reviewed by:** Hüseyin G. | Lead, Sales Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Jiminny?** AI-powered call analysis. As an SDR, it saves me hours by automatically breaking down my conversations and highlighting what worked—and what didn’t. Instead of re-listening to full calls, I get instant insights into talk ratios, objection handling, and next steps. It helps me improve faster and stay focused on booking more qualified meetings. **What do you dislike about Jiminny?** nothing that I can think about right now **What problems is Jiminny solving and how is that benefiting you?** Summarizing our calls **Official Response from Maddy Barber:** > Thank you so much for your fantastic review! We’re thrilled to hear that Jiminny is proving to be a real game-changer for you as an SDR. It’s great that the AI-powered call analysis is saving you time, helping you focus on what really matters, and giving you actionable insights that directly support booking more qualified meetings. We’re also delighted to know you haven’t run into any dislikes - that’s always encouraging to hear. Thanks again for sharing your experience and for being part of the Jiminny community, we’re excited to keep supporting your success and helping you hit those targets! ### 44. All my notes done for me, easy follow ups, insights and more **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan F. | Sr. Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** Jiminny has streamlined my note taking ability and brought it to the next level. No more individual notes, trying to scribble down information during meetings. Now is the time to take meaningful notes and actions after the fact. Jiminny keeps me organized, easily incorporates into my workflows and was a snap to set up (I didn't even have to do anything). I really appreciate the ability to take 'snippets' of my customer calls and share them internally/externally seamlessly. **What do you dislike about Jiminny?** As with any AI, the summary is the best part. The rest of the features are a bit extra: I don't think I'd use an AI summary email or risk associated with accounts at face value. **What problems is Jiminny solving and how is that benefiting you?** We're required to take notes for every customer meeting, and ensure there are accurate follow up steps for us internally (with product) and externally (with stakeholders). Jiminny easily helps solve this with automated note taking and AI summaries, integrated into our Customer Success Platform & CRM, and be able to share 'snippets' with others as needed. ### 45. Easy to use and effective at transcribing **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Jiminny?** I like how seamlessly it became a part of my workflows. Very easy to search for calls and go through transcripts. Gives me peace of mind every time it's in any of my calls. Ask Jiminny has been great too! **What do you dislike about Jiminny?** Can't automatically join my calls that an external customer hosts, lots of emails after each call is logged. The pop-ups every time a new feature gets released - does not let you exit out. **What problems is Jiminny solving and how is that benefiting you?** Keeping notes in one place, recording calls, transcribing, AI generating emails, follow ups, action items, recaps. ### 46. Solid product! Saves time and very efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Ashutsh B. | Senior CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Jiminny?** Very good! Love the AI feature that saves time in writing follow up emails and action items. Best part is you can save your own prompts! **What do you dislike about Jiminny?** The sidekick extension does not work very well. **What problems is Jiminny solving and how is that benefiting you?** Its helping us improve the quality of our calls by providing custom coaching. Saving a lot of time and effort. **Official Response from Maddy Barber:** > Thank you so much for your fantastic review, Ashutsh! We’re thrilled to hear that Jiminny’s AI features and custom prompts are saving you time and helping you focus on what matters most. It’s wonderful to know the platform is making your workflow more efficient. We also really appreciate your feedback about the Sidekick extension. That’s helpful for us to know, and we’ll be sure to pass this along to our product team so they can review how to make it work more seamlessly. Thanks again for the 5-star rating and for sharing how Jiminny is supporting you and your team. We’re excited to keep making the experience even better for you! ### 47. Exceptional Product Backed by an Outstanding Team **Rating:** 5.0/5.0 stars **Reviewed by:** Alan M. | Head of Sales (Business Intelligence), Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Jiminny?** Our experience with Jiminny so far has been nothing short of fantastic. From the very first interaction with Tom, their CEO, it was clear we were in safe and capable hands. Tom’s approachable yet professional demeanor set the tone for the entire journey, and the rest of the team have delivered just as well. The sales process was smooth, transparent, and refreshingly pressure-free. There was no hard sell. Jiminny let the value of its product speak for itself, which I really appreciated. The trial period was equally impressive. We felt well-supported and guided throughout, with any questions promptly addressed by the team. The onboarding process has been a standout as well, with everything running seamlessly and efficiently. Nikhil, Lauren, and Harry have all been fantastic, offering expert guidance and ensuring we’re making the most of the platform from the start. Now let’s talk about the product itself. Jiminny’s AI call software has quickly become an integral part of our Sales Team’s workflow. The insights it provides are already proving to be invaluable, helping us better analyse our calls and refine our approach. The team has embraced the platform wholeheartedly, and “Asking Jiminny” has become a go-to step for reviewing deals and gaining actionable insights! Overall, Jiminny has exceeded our expectations both in terms of the product and the people behind it. I would highly recommend Jiminny to any sales team looking to improve their processes, gain deeper insights, and ultimately drive better results. **What do you dislike about Jiminny?** All upside so far! Long may this continue! **What problems is Jiminny solving and how is that benefiting you?** Being able to listen to a BDM and CSM community en-masse in a way we've never been able to before. From the earliest stages of the trial period we were gaining deal insights and making efficiency gains in terms of BDM/CSM productivity. ### 48. Use it everyday **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** Great in helping me focus with my customers rather than always writing down notes. Very user friendly to use and provides a great overview summary for me to complete the action from a meeting. Enjoy the ease of sharing the video with attendees. **What do you dislike about Jiminny?** Every now and again does not attending every meeting I've booked. Would also be great if it could join non teams meetings. **What problems is Jiminny solving and how is that benefiting you?** Saving having to always write down notes and can benefit on focusing on a much more natural conversation with my customer. ### 49. Jiminny review **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Jiminny?** I like the capturing of the conversation to transcript is very accurate. You see in a dashboard view of the recording, transcript and coaching. Nice clean screen and easy to navigate. **What do you dislike about Jiminny?** It would be great to have presets for the call eg discovery call, BANT, or options so the then this gives you or focuses on these areas. **What problems is Jiminny solving and how is that benefiting you?** Note taking so I can concentrate on the call presentation. Review and improving calls. Allowing to focus on the meeting and questions to the client. **Official Response from Maddy Barber:** > Thank you for taking the time to share your feedback! We’re so glad to hear that you find Jiminny’s transcripts accurate and the dashboard clean and easy to navigate. It’s great that the platform helps you stay focused on your conversations while still giving you the ability to review, reflect, and improve afterwards. We really appreciate your suggestion around having presets for different call types like discovery or BANT. We’re excited to share that an upcoming release will include auto-detection of activity types, which means you’ll be able to use playbooks tailored for discovery calls, demos, and more. If you’d like to hear more about this and how it could fit into your workflow, we’d encourage you to reach out to your CSM or our Support Team, who would be happy to walk you through what’s coming. Thanks again for your review and for being part of the Jiminny community! ### 50. I LOVE Jiminny **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe M. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Jiminny?** My colleagues are able to coach my calls and give feedback, the note taker is automatically added to my meeting, and you can keep playlists! **What do you dislike about Jiminny?** The UI could use an upgrade, like I want to customize the colors is all haha **What problems is Jiminny solving and how is that benefiting you?** As a newer BDR, I have issues with sounding awkward on the phone. Jiminny is solving that by allowing coaching on my calls from my colleagues! ## Jiminny Discussions - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment - [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A22%3A13+-0500&secure%5Bsession_id%5D=e64f1430-487e-4d23-9b8f-5b7151b7a1cd&secure%5Btoken%5D=0eea348c933cf0c3db64811a3b3a8e275e8d33d1388101de8cef898fb7cc2890&format=llm_user) ## Jiminny Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Amazon Connect](https://www.g2.com/products/amazon-connect/reviews) - [Avaya Communications APIs](https://www.g2.com/products/avaya-communications-apis/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Close](https://www.g2.com/products/close/reviews) - [CloudCall](https://www.g2.com/products/cloudcall/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) - [Copper](https://www.g2.com/products/copper/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GrooveHQ](https://www.g2.com/products/groovehq/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Inside Sales](https://www.g2.com/products/inside-sales/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Orum](https://www.g2.com/products/orum/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Twilio Flex](https://www.g2.com/products/twilio-twilio-flex/reviews) - [Vonage AI](https://www.g2.com/products/vonage-ai/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Jiminny Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization - Generative AI **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Social Media Integration - Website Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports ## Top Jiminny Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 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