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Jiminny Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Jiminny Media

Jiminny Demo - Playback
Jiminny integrates with your existing tech stack to capture the voice of your prospects and customers, and analyze each conversation. Playback makes it easy for reps to listen back to conversations, share snippets, and introduce data-driven coaching to maximize team performance.
Jiminny Demo - On demand
Looking for a specific call or maybe you want to see all conversations that mention your competitors? No matter what you’re searching for, we got you! On Demand allows you to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, deal stage and much more.
Jiminny Demo - Playback
Jiminny integrates with your existing tech stack to capture the voice of your prospects and customers, and analyze each conversation. Playback makes it easy for reps to listen back to conversations, share snippets, and introduce data-driven coaching to maximize team performance.
Jiminny Demo - Jiminny Mobile
Access all your Jiminny insights conveniently from your mobile using the Jiminny mobile app.
Jiminny Demo - Ask Jiminny
Ask Jiminny lets you ask AI for instant insights on any call or multi-call deal—covering everything from the next steps of a call to how and why you won a deal.
Jiminny Demo - Deal Insights
Need a quick summary or critical piece of competitive intel from a deal? Get the answers you need in seconds, so you can move deals forward with confidence.
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Jiminny Reviews (910)

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Reviews

Jiminny Reviews (911)

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4.6
911 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Effortlessly Closes Deals with Seamless Integration"
What do you like best about Jiminny?

I use Jiminny in my role as a sales rep at One Touch Health, and it makes the sales cycle more efficient. I really like how Jiminny helps me track what has happened and what actions need to be taken after a demo. This feature is insanely valuable because it allows me to close deals quicker with the information it provides, and it always gives me the pain points of a client's current system. I also find the initial setup to be easy. Additionally, we have it integrated with HubSpot and Teams, which is great. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Jiminy in my eyes does not have any issues in my daily tasks Review collected by and hosted on G2.com.

Patrick C.
PC
Account Management Team Lead (B2B)
Mid-Market (51-1000 emp.)
"A great tool in a Sales or AM environment"
What do you like best about Jiminny?

I like that Jiminny makes it really easy for us to learn from each other. Listening back to calls together helps us spot what works, share ideas, and improve as a team. It also saves time and gives us useful insights we wouldn’t have otherwise. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

The only thing I’d say I dislike is that it can sometimes feel a bit time-consuming to go through longer calls. But that’s also the trade-off for having really detailed insights, so it’s not a huge issue. Review collected by and hosted on G2.com.

Response from Maddy Barber of Jiminny

Thank you so much for sharing your experience with Jiminny! We’re thrilled to hear that call collaboration and team learning have been such a benefit to you and your colleagues. It’s exactly what we hope for.

We completely understand your point about longer calls sometimes feeling time-consuming to review. One feature you might find useful here is Ask Jiminny or smart transcription search, that way you can ask for what you want to find in the call and jump straight to that section instead of listening end-to-end.

It’s fantastic to hear that Jiminny has helped you prepare better and feel more confident on client calls. We’d love to support you in getting even more value, so if you’d ever like a quick session on optimizing your process, our team would be happy to help.

Thanks again for being part of the Jiminny community, we’re excited to keep supporting your success!

See how Jiminny improved
Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Effortless Meeting Management with Reliable Recording and Stellar Support"
What do you like best about Jiminny?

I use Jiminny every day for all my meetings, and I really appreciate that it automatically records each session. This feature helps prevent the common mistake of forgetting to hit the record button at the start. I also find the transcripts and the task summaries provided at the end of each meeting extremely helpful, as they make it much easier for me to recall what was discussed. Additionally, my experiences with Jiminny's support team have been very positive—they resolve any issues quickly and efficiently. The sidekick feature is also convenient, allowing me to easily invite it to join a call if, for any reason, it doesn't join automatically. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

I find it frustrating that it announces its presence only after the call has already begun and I am already speaking. This timing feels disruptive and makes the experience less smooth for me. Review collected by and hosted on G2.com.

Meg H.
MH
Events Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive Design and Support, Minor Search Improvements Needed"
What do you like best about Jiminny?

Compared to other platforms I have used, I really like the design and functionality, it's super simple to use and quick and easy for the team to pick up. You can tell it was built with sales people and the user in mind. The team are really helpful and responsive, from sales through to CS. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Sometimes some of the search/filtering functionality could be better when you're trying to find specific calls. Review collected by and hosted on G2.com.

Maya G.
MG
Customer Success Manager
Mid-Market (51-1000 emp.)
"User Friendly Call Recording"
What do you like best about Jiminny?

I have found that their support team responds quickly and is always helpful, willing to go the extra mile to assist. In addition, the platform itself is user-friendly, and the AI recommendations are a powerful tool for any CSM looking to save time. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

At times, I get the impression that the platform leans heavily toward a sales-oriented approach. Additionally, I would appreciate it if their email reports offered more features and improvements, especially when it comes to the information provided via email. Review collected by and hosted on G2.com.

Victoria C.
VC
Senior Customer Success Manager
Mid-Market (51-1000 emp.)
"Jimmy has eliminated the need for me to take physical notes"
What do you like best about Jiminny?

I really appreciate how you can jump to specific moments in meetings, create clips, and share them with teammates. The ability to filter by keywords is also very helpful. Plus, it integrates seamlessly with our CSM platform. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

The time it takes to process recordings is often unpredictable and sometimes requires several hours to complete. Review collected by and hosted on G2.com.

Response from Maddy Barber of Jiminny

Thank you for such a thoughtful review! We’re delighted to hear how much you’re enjoying Jiminny and it’s great to know that the seamless integration with your CSM platform is making your workflow even smoother. It sounds like Jiminny has really helped you reclaim time in your day, which is exactly what we aim for!

We appreciate you flagging the unpredictability in processing times. That’s valuable feedback, and we’ll make sure to pass it along to our product team. If you’d like, your CSM or our Support Team can take a closer look at your setup to ensure everything is optimized for faster processing.

Thanks again for your review and for highlighting how Jiminny has made note-taking a thing of the past—we love hearing that it’s helping you work smarter, not harder!

Owen  R.
OR
BDR Lead
Mid-Market (51-1000 emp.)
"Enhances Calls with AI and Analytics"
What do you like best about Jiminny?

I really appreciate the AI transcripts and the ability to recap what happened on calls with Jiminny. This feature speeds up my time to value significantly. The talk ratio and analytics features are particularly beneficial as they help me ensure that I'm maintaining a balanced conversation by asking enough questions. The accessibility of being able to efficiently pull together calls is another aspect that I find incredibly useful. Additionally, syncing Jiminny with HubSpot provides seamless integration which enhances my workflow. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Nothing comes to mind Review collected by and hosted on G2.com.

Mandi B.
MB
Executive assistant to CEO
Small-Business (50 or fewer emp.)
"Never Miss a Customer Insight — We Record It All with Jiminny"
What do you like best about Jiminny?

I really like how Jiminny helps me create detailed follow-up emails effortlessly and collect valuable analytics on client trends — all of which I use to prepare for my CEO’s meetings and support strategic decisions. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Honestly, I can’t think of a single thing I dislike about Jiminny. It has worked exactly as promised and even exceeded my expectations in many ways. The platform is user-friendly, reliable, and has truly streamlined my workflow. I always feel confident that I’ll get the information I need without any hassle Review collected by and hosted on G2.com.

Response from Maddy Barber of Jiminny

Thank you for such a glowing review Mandi! We’re thrilled to hear how Jiminny has streamlined your workflow - helping you craft detailed follow-up emails, capture key insights, and provide valuable analytics that support strategic decision-making. It’s fantastic to know that Jiminny is not only saving you time but also giving you the confidence that nothing important will be missed.

We’re especially pleased that the platform has exceeded your expectations in terms of reliability and ease of use. Feedback like yours is exactly what motivates us to keep building and delivering the best possible experience for our customers.

Thanks again for sharing your experience - we’re so glad Jiminny is helping you prepare impactful updates and supporting your team’s data-driven decisions!

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Solid System"
What do you like best about Jiminny?

What I like best about Jiminny is how easy it makes it to review and learn from calls. It helps our team quickly identify what’s working, where we can improve, and how to coach more effectively. The integration with our CRM and the ability to share call snippets also make collaboration seamless and save a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Sometimes the transcription accuracy can be off, especially with background noise or multiple speakers, which makes reviewing notes a bit slower. A smoother sync or shorter delay between call completion and availability for review would also help. Review collected by and hosted on G2.com.

Response from Maddy Barber of Jiminny

Thank you for taking the time to share your detailed feedback. We’re really glad to hear that Jiminny is helping your team - it’s great to know the platform is supporting meaningful, consultative conversations with your clients.

We also appreciate your honesty around transcription accuracy and the timing of call availability. These insights are incredibly helpful, and we’ll be sure to pass your feedback along to our product team as we continue to improve accuracy and streamline the review experience.

Lottie A.
LA
Customer Success Manager
Mid-Market (51-1000 emp.)
"Jiminny Sets the Bar for all other call intel software"
What do you like best about Jiminny?

Amazing tool with incredible features that are beyond helpful - AI that is very intelligent indeed. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

The AI is a little off at times - like all AI responses, these need to be checked before sending but that is to be expected. Other than that, only issue is that it is too good and I will never be able to use any other similar software as the bar has been set too high with Jiminny. Review collected by and hosted on G2.com.

Response from Maddy Barber of Jiminny

Thank you so much for the amazing 5-star review, Lottie! We’re over the moon to hear that Jiminny has set the bar so high that no other call intelligence tool will ever stand a chance. (Sorry… we might have accidentally ruined you for the competition😎)

We love that the AI is helping you easily recall those key conversations, and we appreciate your note about giving the AI a quick sense check now and then - even the smartest assistants need a little supervision! And we'll pas this feedback to our Product Team for reference.

Thanks again for the kind words and for making us your gold standard. We promise to keep living up to that high bar you’ve set for us!

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

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Jiminny Features
Knowledge Base
Coaching Materials
Video Record
Review
Scorecard
Coaching Card
Call Recording
Machine Learning
Call Analysis
Customer Scoring
Speech-to-Text
Artificial Intelligence
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Jiminny