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Jiminny Reviews & Product Details

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Durchschnittswerte basierend auf echten Nutzerbewertungen.

Implementierungszeit

1 Monat

Jiminny Media

Jiminny Demo - Playback
Jiminny integrates with your existing tech stack to capture the voice of your prospects and customers, and analyze each conversation. Playback makes it easy for reps to listen back to conversations, share snippets, and introduce data-driven coaching to maximize team performance.
Jiminny Demo - On demand
Looking for a specific call or maybe you want to see all conversations that mention your competitors? No matter what you’re searching for, we got you! On Demand allows you to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, deal stage and much more.
Jiminny Demo - Playback
Jiminny integrates with your existing tech stack to capture the voice of your prospects and customers, and analyze each conversation. Playback makes it easy for reps to listen back to conversations, share snippets, and introduce data-driven coaching to maximize team performance.
Jiminny Demo - Jiminny Mobile
Access all your Jiminny insights conveniently from your mobile using the Jiminny mobile app.
Jiminny Demo - Ask Jiminny
Ask Jiminny lets you ask AI for instant insights on any call or multi-call deal—covering everything from the next steps of a call to how and why you won a deal.
Jiminny Demo - Deal Insights
Need a quick summary or critical piece of competitive intel from a deal? Get the answers you need in seconds, so you can move deals forward with confidence.
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Jiminny Reviews (917)

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Reviews

Jiminny Reviews (917)

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4.6
917 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and AI transcription features of Jiminny, which significantly enhance their ability to focus on calls without worrying about note-taking. The platform's ability to provide actionable insights and streamline follow-up processes is highly valued, although some users note that transcription accuracy can occasionally be inconsistent.

Pros & Cons

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Chris S.
CS
SR account executive
Mid-Market (51-1000 emp.)
"Game-Changer for Sales Teams"
What do you like best about Jiminny?

Honestly, how easy it is to use while still being super powerful. Jiminny just gets sales conversations and turns them into insights you can actually do something with. The dashboards are clean, it’s not clunky, and you don’t need to be a data nerd to understand what’s going on. It makes coaching and improving feel natural instead of forced. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Not much, to be honest. Like any tool with a lot of features, it takes a bit of time to explore everything, but the onboarding and support are solid so it’s not a big deal. Once you’re up and running, it’s smooth sailing. Review collected by and hosted on G2.com.

"Boosts Focus with Intelligent Call Summaries"
What do you like best about Jiminny?

I like using Jiminny for recording my calls with customers because it allows me to focus more during meetings without having to take notes at the same time. I really like the AI overview it provides after the call and the next steps points it gives, which help me write my account updates for my manager. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

One thing I would love to see is in the search functionality. When you're looking for something in the on-demand calls, it would be really helpful if you could search through all of a certain customer's recordings for specific keywords or topics. Review collected by and hosted on G2.com.

Verified User in Human Resources
IH
Mid-Market (51-1000 emp.)
"Reliable Overall Experience"
What do you like best about Jiminny?

The software is really nice and gives a clear overview of what was discussed during calls. The meeting insights are very useful, and it’s great to be able to share them with your contacts after the call. It is also possible to connect Jiminny with your CRM system. The support service of Jiminny is also really helpfull. They answer quickly and always look for the right solution. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Sometimes there are still some issues and bugs that lead to meetings not being recorded or connected to the wrong colleague. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Effortlessly Closes Deals with Seamless Integration"
What do you like best about Jiminny?

I use Jiminny in my role as a sales rep at One Touch Health, and it makes the sales cycle more efficient. I really like how Jiminny helps me track what has happened and what actions need to be taken after a demo. This feature is insanely valuable because it allows me to close deals quicker with the information it provides, and it always gives me the pain points of a client's current system. I also find the initial setup to be easy. Additionally, we have it integrated with HubSpot and Teams, which is great. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Jiminy in my eyes does not have any issues in my daily tasks Review collected by and hosted on G2.com.

Patrick C.
PC
Account Management Team Lead (B2B)
Mid-Market (51-1000 emp.)
"A great tool in a Sales or AM environment"
What do you like best about Jiminny?

I like that Jiminny makes it really easy for us to learn from each other. Listening back to calls together helps us spot what works, share ideas, and improve as a team. It also saves time and gives us useful insights we wouldn’t have otherwise. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

The only thing I’d say I dislike is that it can sometimes feel a bit time-consuming to go through longer calls. But that’s also the trade-off for having really detailed insights, so it’s not a huge issue. Review collected by and hosted on G2.com.

Response from Maddy Barber of Jiminny

Thank you so much for sharing your experience with Jiminny! We’re thrilled to hear that call collaboration and team learning have been such a benefit to you and your colleagues. It’s exactly what we hope for.

We completely understand your point about longer calls sometimes feeling time-consuming to review. One feature you might find useful here is Ask Jiminny or smart transcription search, that way you can ask for what you want to find in the call and jump straight to that section instead of listening end-to-end.

It’s fantastic to hear that Jiminny has helped you prepare better and feel more confident on client calls. We’d love to support you in getting even more value, so if you’d ever like a quick session on optimizing your process, our team would be happy to help.

Thanks again for being part of the Jiminny community, we’re excited to keep supporting your success!

See how Jiminny improved
Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Effortless Meeting Management with Reliable Recording and Stellar Support"
What do you like best about Jiminny?

I use Jiminny every day for all my meetings, and I really appreciate that it automatically records each session. This feature helps prevent the common mistake of forgetting to hit the record button at the start. I also find the transcripts and the task summaries provided at the end of each meeting extremely helpful, as they make it much easier for me to recall what was discussed. Additionally, my experiences with Jiminny's support team have been very positive—they resolve any issues quickly and efficiently. The sidekick feature is also convenient, allowing me to easily invite it to join a call if, for any reason, it doesn't join automatically. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

I find it frustrating that it announces its presence only after the call has already begun and I am already speaking. This timing feels disruptive and makes the experience less smooth for me. Review collected by and hosted on G2.com.

Meg H.
MH
Events Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive Design and Support, Minor Search Improvements Needed"
What do you like best about Jiminny?

Compared to other platforms I have used, I really like the design and functionality, it's super simple to use and quick and easy for the team to pick up. You can tell it was built with sales people and the user in mind. The team are really helpful and responsive, from sales through to CS. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

Sometimes some of the search/filtering functionality could be better when you're trying to find specific calls. Review collected by and hosted on G2.com.

Maya G.
MG
Customer Success Manager
Mid-Market (51-1000 emp.)
"User Friendly Call Recording"
What do you like best about Jiminny?

I have found that their support team responds quickly and is always helpful, willing to go the extra mile to assist. In addition, the platform itself is user-friendly, and the AI recommendations are a powerful tool for any CSM looking to save time. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

At times, I get the impression that the platform leans heavily toward a sales-oriented approach. Additionally, I would appreciate it if their email reports offered more features and improvements, especially when it comes to the information provided via email. Review collected by and hosted on G2.com.

paul z.
PZ
Client Relationship Manager
Mid-Market (51-1000 emp.)
"Streamlined Call Management, But Needs Faster Load Times"
What do you like best about Jiminny?

I use Jiminny for CRM tracking and call logging, and I really appreciate the action items and accountability steps. They improve the customer service experience. The notetaker feature is particularly valuable to me as it allows me to focus more on the call without worrying about making fast and accurate notes. The initial setup was very smooth, which was a pleasant surprise. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

I think load speeds could be faster. It typically takes around 30 minutes for a 15-minute call to load. Review collected by and hosted on G2.com.

Victoria C.
VC
Senior Customer Success Manager
Mid-Market (51-1000 emp.)
"Jimmy has eliminated the need for me to take physical notes"
What do you like best about Jiminny?

I really appreciate how you can jump to specific moments in meetings, create clips, and share them with teammates. The ability to filter by keywords is also very helpful. Plus, it integrates seamlessly with our CSM platform. Review collected by and hosted on G2.com.

What do you dislike about Jiminny?

The time it takes to process recordings is often unpredictable and sometimes requires several hours to complete. Review collected by and hosted on G2.com.

Response from Maddy Barber of Jiminny

Thank you for such a thoughtful review! We’re delighted to hear how much you’re enjoying Jiminny and it’s great to know that the seamless integration with your CSM platform is making your workflow even smoother. It sounds like Jiminny has really helped you reclaim time in your day, which is exactly what we aim for!

We appreciate you flagging the unpredictability in processing times. That’s valuable feedback, and we’ll make sure to pass it along to our product team. If you’d like, your CSM or our Support Team can take a closer look at your setup to ensure everything is optimized for faster processing.

Thanks again for your review and for highlighting how Jiminny has made note-taking a thing of the past—we love hearing that it’s helping you work smarter, not harder!

Approfondimenti sui Prezzi

Medie basate su recensioni di utenti reali.

Tempo di Implementazione

1 mese

Ritorno sull'Investimento

9 mesi

Sconto Medio

9%

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Jiminny Features
Knowledge Base
Coaching Materials
Playbook Creation
Review
Scorecard
Coaching Card
Call Recording
Machine Learning
Call Analysis
Customer Scoring
Speech-to-Text
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Jiminny