# Jiminny Reviews **Vendor:** Jiminny **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 927 ## About Jiminny Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization. ## Jiminny Pros & Cons **What users like:** - Users value the **exceptional customer support** and efficient features of Jiminny, greatly enhancing their productivity. (168 reviews) - Users praise Jiminny for its **ease of use** and seamless integration, enhancing meeting productivity effortlessly. (146 reviews) - Users value the **call recording feature** of Jiminny for its insightful analysis and effective follow-up capabilities. (134 reviews) - Users find Jiminny's **AI-generated summaries** and follow-ups immensely helpful for reviewing client conversations effectively. (106 reviews) - Users value the **clear recordings and transcripts** from Jiminny, enhancing learning and ease of accessing past conversations. (94 reviews) - Time-saving (90 reviews) - Transcripts (84 reviews) - Automation (70 reviews) - Customer Support (62 reviews) - Accuracy (55 reviews) **What users dislike:** - Users report that **call issues** like tagging difficulties and delays hinder their overall experience with Jiminny. (71 reviews) - Users note the **inaccuracy of AI** in understanding nuances and sometimes delivering incorrect details in conversations. (58 reviews) - Users report **accuracy issues** with Jiminny, especially with accents and background noise affecting transcription reliability. (57 reviews) - Users note the **limitations of AI customization** , requiring specific inputs and a lengthy setup process for effectively understanding context. (25 reviews) - Users experience **poor transcription** accuracy with Jiminny, leading to confusion and misinterpretation of conversations. (25 reviews) - Recording Issues (22 reviews) - Call Limitations (20 reviews) - Learning Curve (20 reviews) - Missing Features (19 reviews) - Slow Loading (19 reviews) ## Jiminny Reviews ### 1. Jiminny’s Excellent Recording and AI Chat Make Coaching a Breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Mathilde L. | CSM Team Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Jiminny?** What I like most about Jiminny: 1. Excellent recording quality 2. Powerful AI features - especially the chat, where you can ask questions about what was discussed during the call 3. The collaborative aspect is fantastic and really supports coaching, training, and onboarding I would highly recommend it! **What do you dislike about Jiminny?** - Occasionally runs into a few bugs, which can make the transcript harder to view - Sharing snippets or videos outside your team/setup isn’t very straightforward and often requires workarounds, which can slow down collaboration - The Sidekick feature doesn’t integrate very well with our CRM tool and could be improved **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of tracking and accessing key information from calls by making everything easily searchable and traceable. This is especially valuable for coaching and onboarding, as it allows teams to learn from real conversations. It also significantly improves collaboration by making insights and recordings easy to share and discuss across the team. ### 2. Good support tool for SDRs and managers. **Rating:** 4.0/5.0 stars **Reviewed by:** Kunal J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Jiminny?** I like Jiminny's call recordings and transcripts because they make follow-ups and internal discussions easier. It's much simpler to check what was discussed than to rely only on CRM notes. I appreciate that newer reps can listen to older discovery or demo calls from senior team members. This really helped during onboarding, as they could hear actual customer conversations and objections, rather than just going through training sessions. Jiminny has made day-to-day sales less hectic, as reps no longer have to depend solely on memory or short CRM notes during follow-ups. It saves my time as a manager because I can review important parts of calls myself without needing detailed updates from reps repeatedly. Integrating Jiminny with HubSpot and Zoom was straightforward, and it significantly helps during pipeline reviews, as we can cross-check actual customer conversations. **What do you dislike about Jiminny?** The platform is not perfect though. In longer meetings with several participants, speaker names sometimes need manual correction, and transcripts occasionally miss technical terms. I think it could improve more in meetings where multiple people speak one after another very quickly. In some of our longer customer calls, speaker labels get mixed and then reps need to manually check parts of the transcripts later. For transcripts, it would help if technical product names or industry terms were picked up more accurately. Most normal conversations work fine, but fast discussions sometimes miss smaller details and need attention. **What problems is Jiminny solving and how is that benefiting you?** Jiminny helps with tracking sales calls and demos, reducing reliance on memory or brief CRM notes. It provides call recordings and transcripts for quick reviews and aids new reps by letting them learn from past calls. Managers can review calls without constant checks with reps. ### 3. Game-Changer for Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Chris S. | SR account executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Jiminny?** Honestly, how easy it is to use while still being super powerful. Jiminny just gets sales conversations and turns them into insights you can actually do something with. The dashboards are clean, it’s not clunky, and you don’t need to be a data nerd to understand what’s going on. It makes coaching and improving feel natural instead of forced. **What do you dislike about Jiminny?** Not much, to be honest. Like any tool with a lot of features, it takes a bit of time to explore everything, but the onboarding and support are solid so it’s not a big deal. Once you’re up and running, it’s smooth sailing. **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of not really knowing what’s happening on sales calls. Instead of guessing, you get real insights straight from conversations. That means better coaching, more confident forecasting, and stronger execution across the team. Bottom line: reps improve faster, managers coach smarter, and deals move forward with less friction. ### 4. Boosts Focus with Intelligent Call Summaries **Rating:** 4.0/5.0 stars **Reviewed by:** Jessie A. **Reviewed Date:** February 10, 2026 **What do you like best about Jiminny?** I like using Jiminny for recording my calls with customers because it allows me to focus more during meetings without having to take notes at the same time. I really like the AI overview it provides after the call and the next steps points it gives, which help me write my account updates for my manager. The initial setup was pretty easy too. **What do you dislike about Jiminny?** One thing I would love to see is in the search functionality. When you're looking for something in the on-demand calls, it would be really helpful if you could search through all of a certain customer's recordings for specific keywords or topics. **What problems is Jiminny solving and how is that benefiting you?** I use Jiminny for recording calls with customers to take notes later, freeing me to focus more during meetings. The AI overview and next steps help with account updates for my manager. ### 5. Easy Setup, Excellent for Call Listening **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren K. | Volunteer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Jiminny?** I love how Jiminny is easy to use, especially when it comes to finding calls. The AI features are great for saving time by asking questions about our sales demos. I also find the chatbox facility useful, and the ability to search for key terms works well. Setting up Jiminny was straightforward and uncomplicated. **What do you dislike about Jiminny?** Sometimes the Salesforce integration isn't great, as we are unable to use internal tagging on Jiminny. **What problems is Jiminny solving and how is that benefiting you?** I use Jiminny for call listening, saving time with AI features that ask questions about our sales demos. ### 6. Reliable Overall Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Jiminny?** The software is really nice and gives a clear overview of what was discussed during calls. The meeting insights are very useful, and it’s great to be able to share them with your contacts after the call. It is also possible to connect Jiminny with your CRM system. The support service of Jiminny is also really helpfull. They answer quickly and always look for the right solution. **What do you dislike about Jiminny?** Sometimes there are still some issues and bugs that lead to meetings not being recorded or connected to the wrong colleague. **What problems is Jiminny solving and how is that benefiting you?** Jimniny helps me stay fully focused on my customers and the topics we’re discussing, without having to multitask or take notes at the same time. ### 7. Effortless Call Recording and Summaries That Improve Our Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Charli T. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Jiminny?** It records and summarises our hundreds of calls and helps us analyse and report with ease so we can handle calls more effectively **What do you dislike about Jiminny?** Havent really experienced any downsides as such **What problems is Jiminny solving and how is that benefiting you?** handling business objectives, streamlining tasks, helping on legal side ### 8. Fast, Easy Customer Call Tracking with Helpful Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Borna S. | Mid Market Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Jiminny?** It helps me track recordings of customer calls and quickly get descriptions and notes for each one. **What do you dislike about Jiminny?** Sometimes it takes an hour to process short meetings. **What problems is Jiminny solving and how is that benefiting you?** Customer tracking satisfaction, as I am easily able to track the information from the call. ### 9. Effortlessly Closes Deals with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Jiminny?** I use Jiminny in my role as a sales rep at One Touch Health, and it makes the sales cycle more efficient. I really like how Jiminny helps me track what has happened and what actions need to be taken after a demo. This feature is insanely valuable because it allows me to close deals quicker with the information it provides, and it always gives me the pain points of a client's current system. I also find the initial setup to be easy. Additionally, we have it integrated with HubSpot and Teams, which is great. **What do you dislike about Jiminny?** Jiminy in my eyes does not have any issues in my daily tasks **What problems is Jiminny solving and how is that benefiting you?** Jiminny makes the sales cycle more efficient and helps me track what happened in demos, making it insanely valuable for closing deals quicker by providing me with client pain points. ### 10. Great for Call Reviews, Coaching, and Spotting Risks and Strengths **Rating:** 5.0/5.0 stars **Reviewed by:** Arjan C. | Customer Success Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Jiminny?** This is a great tool for reviewing calls and identifying areas for improvement. As a lead, it’s really useful for coaching and providing feedback, and it makes it much easier for me to spot both risk areas and strengths. **What do you dislike about Jiminny?** I don’t have any comments on this yet, as I’m still very early in using the software. **What problems is Jiminny solving and how is that benefiting you?** Identifying the strengths and weaknesses of a rep. The AI tool and prompts help us create responses and build a clear flow. It also allows the rep to gain insight into their approach and identify specific areas for improvement. ### 11. A great tool in a Sales or AM environment **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick C. | Account Management Team Lead (B2B), Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Jiminny?** I like that Jiminny makes it really easy for us to learn from each other. Listening back to calls together helps us spot what works, share ideas, and improve as a team. It also saves time and gives us useful insights we wouldn’t have otherwise. **What do you dislike about Jiminny?** The only thing I’d say I dislike is that it can sometimes feel a bit time-consuming to go through longer calls. But that’s also the trade-off for having really detailed insights, so it’s not a huge issue. **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of calls getting lost once they’re finished. Before, it was hard to share learnings or revisit important details, but now we can go back, review, and use real examples to improve. It’s helped me prepare better for future calls, pick up tips from teammates, and ultimately feel more confident when speaking with clients. **Official Response from Maddy Barber:** > Thank you so much for sharing your experience with Jiminny! We’re thrilled to hear that call collaboration and team learning have been such a benefit to you and your colleagues. It’s exactly what we hope for. We completely understand your point about longer calls sometimes feeling time-consuming to review. One feature you might find useful here is Ask Jiminny or smart transcription search, that way you can ask for what you want to find in the call and jump straight to that section instead of listening end-to-end. It’s fantastic to hear that Jiminny has helped you prepare better and feel more confident on client calls. We’d love to support you in getting even more value, so if you’d ever like a quick session on optimizing your process, our team would be happy to help. Thanks again for being part of the Jiminny community, we’re excited to keep supporting your success! ### 12. Effortless Meeting Management with Reliable Recording and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Jiminny?** I use Jiminny every day for all my meetings, and I really appreciate that it automatically records each session. This feature helps prevent the common mistake of forgetting to hit the record button at the start. I also find the transcripts and the task summaries provided at the end of each meeting extremely helpful, as they make it much easier for me to recall what was discussed. Additionally, my experiences with Jiminny's support team have been very positive—they resolve any issues quickly and efficiently. The sidekick feature is also convenient, allowing me to easily invite it to join a call if, for any reason, it doesn't join automatically. **What do you dislike about Jiminny?** I find it frustrating that it announces its presence only after the call has already begun and I am already speaking. This timing feels disruptive and makes the experience less smooth for me. **What problems is Jiminny solving and how is that benefiting you?** Jiminny has made my daily tasks much easier, especially since I frequently need to share recordings of my meetings with customers. With Jiminny, I can do this effortlessly, and it also offers valuable insights into how I conduct my meetings, thanks to its coaching features. ### 13. Intuitive Design and Support, Minor Search Improvements Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Meg H. | Events Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Jiminny?** Compared to other platforms I have used, I really like the design and functionality, it's super simple to use and quick and easy for the team to pick up. You can tell it was built with sales people and the user in mind. The team are really helpful and responsive, from sales through to CS. **What do you dislike about Jiminny?** Sometimes some of the search/filtering functionality could be better when you're trying to find specific calls. **What problems is Jiminny solving and how is that benefiting you?** Being able to have visibility over team calls and spotting areas for improvement and coaching. With the AI functionality it has sped up the sales cycles where teams are able to create follow up comms, create call summaries for prospects at the click of a button. ### 14. Fast AI Summaries, but Finding Specific Calls Can Be Tricky **Rating:** 3.5/5.0 stars **Reviewed by:** Lauren M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Jiminny?** I like how the AI can quickly summarise the key points in the discussions **What do you dislike about Jiminny?** It can be quite hard to find specific calls, however I think this is more of an internal tagging on our end. **What problems is Jiminny solving and how is that benefiting you?** The ability to analyse calls quickly ### 15. User Friendly Call Recording **Rating:** 3.5/5.0 stars **Reviewed by:** Maya G. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Jiminny?** I have found that their support team responds quickly and is always helpful, willing to go the extra mile to assist. In addition, the platform itself is user-friendly, and the AI recommendations are a powerful tool for any CSM looking to save time. **What do you dislike about Jiminny?** At times, I get the impression that the platform leans heavily toward a sales-oriented approach. Additionally, I would appreciate it if their email reports offered more features and improvements, especially when it comes to the information provided via email. **What problems is Jiminny solving and how is that benefiting you?** The app offers useful features such as note-taking, call recording, and email follow-up. These tools help me stay organized and ensure I don't miss important details. ### 16. Streamlined Call Management, But Needs Faster Load Times **Rating:** 4.0/5.0 stars **Reviewed by:** paul z. | Client Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about Jiminny?** I use Jiminny for CRM tracking and call logging, and I really appreciate the action items and accountability steps. They improve the customer service experience. The notetaker feature is particularly valuable to me as it allows me to focus more on the call without worrying about making fast and accurate notes. The initial setup was very smooth, which was a pleasant surprise. **What do you dislike about Jiminny?** I think load speeds could be faster. It typically takes around 30 minutes for a 15-minute call to load. **What problems is Jiminny solving and how is that benefiting you?** Jiminny helps me with cleaner notes and faster resolution with added clarity. It highlights bullet points for action items post-call, freeing me up to focus more on the conversation. ### 17. Jimmy has eliminated the need for me to take physical notes **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria C. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Jiminny?** I really appreciate how you can jump to specific moments in meetings, create clips, and share them with teammates. The ability to filter by keywords is also very helpful. Plus, it integrates seamlessly with our CSM platform. **What do you dislike about Jiminny?** The time it takes to process recordings is often unpredictable and sometimes requires several hours to complete. **What problems is Jiminny solving and how is that benefiting you?** This software is a real time-saver for me. With only so many hours in the day to accomplish my tasks, I appreciate being able to rely on it to perform its intended functions without worry. **Official Response from Maddy Barber:** > Thank you for such a thoughtful review! We’re delighted to hear how much you’re enjoying Jiminny and it’s great to know that the seamless integration with your CSM platform is making your workflow even smoother. It sounds like Jiminny has really helped you reclaim time in your day, which is exactly what we aim for! We appreciate you flagging the unpredictability in processing times. That’s valuable feedback, and we’ll make sure to pass it along to our product team. If you’d like, your CSM or our Support Team can take a closer look at your setup to ensure everything is optimized for faster processing. Thanks again for your review and for highlighting how Jiminny has made note-taking a thing of the past—we love hearing that it’s helping you work smarter, not harder! ### 18. Enhances Calls with AI and Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Owen R. | BDR Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Jiminny?** I really appreciate the AI transcripts and the ability to recap what happened on calls with Jiminny. This feature speeds up my time to value significantly. The talk ratio and analytics features are particularly beneficial as they help me ensure that I'm maintaining a balanced conversation by asking enough questions. The accessibility of being able to efficiently pull together calls is another aspect that I find incredibly useful. Additionally, syncing Jiminny with HubSpot provides seamless integration which enhances my workflow. **What do you dislike about Jiminny?** Nothing comes to mind **What problems is Jiminny solving and how is that benefiting you?** I use Jiminny to speed up the time to value with AI transcripts and recap call details. It provides valuable talk ratio analytics to ensure balanced conversations and helps with call accessibility. ### 19. Clear, Simple Way to Rewatch Recordings and take notes! **Rating:** 4.5/5.0 stars **Reviewed by:** Margo N. | Implementation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Jiminny?** Clear and simple to re-watch recordings! **What do you dislike about Jiminny?** Summary of the call to create action points to share with attendees would be helpful. **What problems is Jiminny solving and how is that benefiting you?** eliminating the need to take notes during a call. can stay more present during conversations with client and while leading calls. ### 20. Never Miss a Customer Insight — We Record It All with Jiminny **Rating:** 5.0/5.0 stars **Reviewed by:** Mandi B. | Executive assistant to CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Jiminny?** I really like how Jiminny helps me create detailed follow-up emails effortlessly and collect valuable analytics on client trends — all of which I use to prepare for my CEO’s meetings and support strategic decisions. **What do you dislike about Jiminny?** Honestly, I can’t think of a single thing I dislike about Jiminny. It has worked exactly as promised and even exceeded my expectations in many ways. The platform is user-friendly, reliable, and has truly streamlined my workflow. I always feel confident that I’ll get the information I need without any hassle **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the challenge of keeping track of detailed customer conversations and ensuring nothing important gets missed. By recording all meetings, it allows me to accurately generate follow-up emails and capture key insights without relying on memory or manual notes. It also provides valuable analytics on client trends and behavior, which helps me prepare more meaningful updates and strategic insights for my CEO's meetings. This saves me time, improves accuracy, and helps our team make better, data-driven decisions. **Official Response from Maddy Barber:** > Thank you for such a glowing review Mandi! We’re thrilled to hear how Jiminny has streamlined your workflow - helping you craft detailed follow-up emails, capture key insights, and provide valuable analytics that support strategic decision-making. It’s fantastic to know that Jiminny is not only saving you time but also giving you the confidence that nothing important will be missed. We’re especially pleased that the platform has exceeded your expectations in terms of reliability and ease of use. Feedback like yours is exactly what motivates us to keep building and delivering the best possible experience for our customers. Thanks again for sharing your experience - we’re so glad Jiminny is helping you prepare impactful updates and supporting your team’s data-driven decisions! ### 21. Solid System **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Jiminny?** What I like best about Jiminny is how easy it makes it to review and learn from calls. It helps our team quickly identify what’s working, where we can improve, and how to coach more effectively. The integration with our CRM and the ability to share call snippets also make collaboration seamless and save a lot of time. **What do you dislike about Jiminny?** Sometimes the transcription accuracy can be off, especially with background noise or multiple speakers, which makes reviewing notes a bit slower. A smoother sync or shorter delay between call completion and availability for review would also help. **What problems is Jiminny solving and how is that benefiting you?** Jiminny helps us review client calls so we can better understand how prospects respond to our HR and Health & Safety solutions. It lets us track objections, improve messaging around compliance support, and coach our team to have more meaningful, consultative conversations with businesses. **Official Response from Maddy Barber:** > Thank you for taking the time to share your detailed feedback. We’re really glad to hear that Jiminny is helping your team - it’s great to know the platform is supporting meaningful, consultative conversations with your clients. We also appreciate your honesty around transcription accuracy and the timing of call availability. These insights are incredibly helpful, and we’ll be sure to pass your feedback along to our product team as we continue to improve accuracy and streamline the review experience. ### 22. Quick, Reliable, Easy Call Notes That Simplify Follow-Ups and Proposals **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Jiminny?** It's quick, reliable, ease of use - good for follow-up's and proposals. **What do you dislike about Jiminny?** Can sometimes be slow to process post call activity notes however the support team are quick and efficient with speedy response. Call notes sometimes are not accurate 100% and picks up notes from wrong person however majority of time this works great! **What problems is Jiminny solving and how is that benefiting you?** I spend less admin time writing call notes and proposals, and it also includes handy follow-up activities and tasks to keep things moving. ### 23. Jiminny Sets the Bar for all other call intel software **Rating:** 5.0/5.0 stars **Reviewed by:** Lottie A. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Jiminny?** Amazing tool with incredible features that are beyond helpful - AI that is very intelligent indeed. **What do you dislike about Jiminny?** The AI is a little off at times - like all AI responses, these need to be checked before sending but that is to be expected. Other than that, only issue is that it is too good and I will never be able to use any other similar software as the bar has been set too high with Jiminny. **What problems is Jiminny solving and how is that benefiting you?** Recalling conversations and important points discussed **Official Response from Maddy Barber:** > Thank you so much for the amazing 5-star review, Lottie! We’re over the moon to hear that Jiminny has set the bar so high that no other call intelligence tool will ever stand a chance. (Sorry… we might have accidentally ruined you for the competition😎) We love that the AI is helping you easily recall those key conversations, and we appreciate your note about giving the AI a quick sense check now and then - even the smartest assistants need a little supervision! And we'll pas this feedback to our Product Team for reference. Thanks again for the kind words and for making us your gold standard. We promise to keep living up to that high bar you’ve set for us! ### 24. Empowers Teams with Transparency and Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Cathal S. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Jiminny?** Transparency across multiple teams Reviewing and coaching Summarizing long meetings Actionable insights from thematic analysis Talktime breakdown Customer Support top tier **What do you dislike about Jiminny?** Main dashboard gets a bit hectic with multiple users uploading lots of videos a day Analyst seat can't upload (understandable but I wish i had a recorder seat) **What problems is Jiminny solving and how is that benefiting you?** Hearsay between sales and prospect when it comes to post-sale cycle identifying issues or elements of qualifying that have been forgotten so they can be addressed before later customer on boarding Cataloging good examples of successful meetings and demonstrations to show new hires ### 25. Straightforward Call Summaries That Make Notes Easy for Everyone **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Jiminny?** Summarising calls to create easy straight forward notes for everyone to be able to access and understand **What do you dislike about Jiminny?** dont really have anything I don't like... **What problems is Jiminny solving and how is that benefiting you?** Summarising calls and saving time ### 26. Revolutionised the way I lead my team! **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea M. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Jiminny?** You cannot give valuable, actionable feedback without a fair insight into your team's performance. Sales managers often underestimate actual interaction with prospects over numbers and results. How can you judge an executive without a clear view of the quality and dynamic applied during their value proposition - and analysing client's response to their input? Jiminy came to change forever the way I lead my team - I coach and support 10 executives in different markets, and without the clear view this tool provides, I wouldn't be as fair a manager nor a good coach to my team who's now very clear on the type of tips & feedback I can provide them with! **What do you dislike about Jiminny?** I run the Greek team, and I find that the transcript and understanding of Jiminy's IA on that language is not accurate yet. I'm confident they'll get there! **What problems is Jiminny solving and how is that benefiting you?** I get a clear view on my team's interaction with their clients, which allows me to come up with accurate growth plans for their performance improvement and valuable, fair feedback. ### 27. Seamless, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Erica L. | BDR, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Jiminny?** Very easy to use, great user interface and easy to integrate in our workflow. The AI recap is incredible and saves time taking notes. Jiminny also lets you click on the notes and it will bring you back to the part of the video where the note is based off. There are definitely other use cases that will come from this application. **What do you dislike about Jiminny?** It takes a bit of time once you load the video link for it to populate a day + meeting within the interface but this doesn't hinder any work. **What problems is Jiminny solving and how is that benefiting you?** As a BDR, I am constantly taking notes during our client-facing sales calls. This allows me to record, and takes notes for the team as well as next steps which drastically saves us time and energy, also reduces possible errors in recall. **Official Response from Maddy Barber:** > Thank you for your thoughtful review Erica! We’re delighted to hear that Jiminny has been such a seamless fit in your workflow, with the AI recap saving time and reducing errors in recall. We appreciate you mentioning the slight delay when loading meeting links - thank you for flagging this. While it’s good to hear it doesn’t hinder your work, we’ll be sure to share this feedback with our product team as we continue to refine the experience. Thanks again for your review and for being part of the Jiminny community - we’re excited to keep supporting your success! ### 28. Accurate and helpful call listening tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan O. | Collections Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** Jiminy is very user friendly and easy to pick up. I can seach for key words and find calls relating to those words with ease. The information picked up by the AI is accurate and makes my life easier when listening to calls so that I can easily see where calls went well and where they didnt. The support by Jiminy is great and they are quick at getting back to you. I use Jiminy on a daily basis and can't say that I have enountered any issues. **What do you dislike about Jiminny?** Would like calls to appear on Jiminy a bit quicker sometimes so that I can listen to them more quickly and also would like phone numbers to link to accounts rather than having to search individual numbers. **What problems is Jiminny solving and how is that benefiting you?** Jiminy is making my calls at work better by giving me the chance to easily listen back to calls. This is benefitting me in the way that my calls at work are better leading me to improved feedback and helping me to move job roles more recently as they were able to listen to my calls easily. ### 29. Call Recording and Coaching with Great Sales Support **Rating:** 4.0/5.0 stars **Reviewed by:** Harminder c. | business development, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Jiminny?** call recording and coaching. sales support **What do you dislike about Jiminny?** i haven't really used it yet properly so i cany make judgment. **What problems is Jiminny solving and how is that benefiting you?** help with call coaching and recording notes ### 30. Jiminny had made my life as a sales rep so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Delano J. | Account Manager, Publishing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Jiminny?** Jiminny record your verbal interactions with your customer and you can make notes and even go back and listen to the interaction. It has made logging calls and meeting notes to CRM so much better. Their customer support team is very friendly and always available in the blink of an eye. I use Jiminy every day to listen to my calls just to get an insight on what was covered with my clients. **What do you dislike about Jiminny?** I would like to be able to listen to interactions live. **What problems is Jiminny solving and how is that benefiting you?** Jiminy makes logging notes to CRM so easy as there are pre-written notes from each meeting. **Official Response from Maddy Barber:** > Thank you so much for your fantastic review! We’re thrilled to hear that Jiminny has made life as a sales rep easier for you, especially with call recording, note-taking, and seamless CRM logging. It’s also wonderful to know that our support team has been there for you whenever you’ve needed us. You mentioned wanting to listen to interactions live—great news! With our Live Coach feature, you can actually join and listen in on calls as they happen. Many teams use this to learn directly from peers in real time or to get immediate coaching opportunities. It could be a perfect way to complement the insights you’re already getting from call replays. If you haven’t tried it yet, we’d be happy to show you how to get started. Thanks again for sharing your experience. We love seeing Jiminny as a core part of your sales workflow and look forward to helping you get even more from the platform! ### 31. Great Product With Some Useful AI Features **Rating:** 4.5/5.0 stars **Reviewed by:** Joel C. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Jiminny?** Jiminny provides a great link between Sales and CS. Now that we are all on the same system, it makes the post-sales transition far cleaner and means we come to the first meeting far more knowledgeable about the clients. I love the 'Ask Jiminny' feature. It makes researching clients far quicker. If you don't remember where a topic has been discussed, 'Ask Jiminny' will find it straight away for you. It summarises pain points succinctly and gives timestamps for where this was discussed. It's also extremely useful for self coaching as will give tips for how calls can be improved. **What do you dislike about Jiminny?** The summaries aren't quite as detailed as other notetakers and the format isn't as clear. They can also take a little while to be emailed to you so you're sometimes a little detailed when trying to complete your post-meeting admin. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is bringing all of our meeting recording software into one place so Sales and CS are no longer using different tools. The self coaching tools available with the 'Ask Jiminny' feature are super useful and we are now able to share knowledge in a quicker way as all recordings are automatically available. **Official Response from Maddy Barber:** > Thank you for such a thoughtful review! It’s fantastic to hear how Jiminny is helping bridge the gap between Sales and CS, making client handovers smoother and first meetings more impactful. We’re also delighted that you’re finding real value in the Ask Jiminny feature for research, self-coaching, and knowledge sharing - it’s wonderful to see it becoming a key part of your workflow. We appreciate your feedback on call summaries. To help us improve, we’d love for you to share some examples of when the summaries haven’t been as detailed or clear as you’d like. If you reach out to your CSM or our Support Team, they’ll be able to capture your input and ensure it’s passed directly to our product team. Insights like yours are invaluable in helping us refine and enhance the experience. Thanks again for your review and for being such an engaged member of the Jiminny community - we’re excited to keep supporting your success! ### 32. Efficient Call Tracking with Exceptional Support **Rating:** 4.0/5.0 stars **Reviewed by:** Suzy L. **Reviewed Date:** February 09, 2026 **What do you like best about Jiminny?** I like that Jiminny works well for tracking calls and find it especially useful for training purposes. I really enjoyed the customer service I received from Stoyan, who was responsive and professional. **What do you dislike about Jiminny?** Haven't found anything I don't like yet **What problems is Jiminny solving and how is that benefiting you?** I use Jiminny for tracking team calls for training purposes. ### 33. Modern and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Katie G. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Jiminny?** I like how it lists out the action items and helps create a follow-up email to send. The summary is beneficial and how it automatically populates the summary into Hubspot speeding up the meeting follow-up, a really handy integration. I use it on every customer meeting, and find it a beneficial addition. I also like how easy it is to find specific sections in the meeting through the Themes. From a personal development, the statistics are really helpful. **What do you dislike about Jiminny?** There isn't much I have encountered that I don't like about Jiminny. They do keep changing things so I feel like as soon as I start to get use to certain areas it changes. **What problems is Jiminny solving and how is that benefiting you?** not missing key bits of information, and being able to watch back the recording/ share with team members. better note taking and follow up emails ### 34. Jiminny is a great tool to get meeting summaries and recordings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Jiminny?** The summary it generates and the way it breaks it down into categories like actions items, summary, and key points and also gives you a transcript that you can easily refer to. I also like the fact that Jiminny makes it very easy for me to refer to any of my team's meetings as well which I might not even have been a part of which is often a big help, especially when I need to catch up on a meeting after returning from a vacation. **What do you dislike about Jiminny?** I don't like the fact that if even one participant doesn't opt in to have the call recorded, no recording is done. **What problems is Jiminny solving and how is that benefiting you?** It gives me an easy way to go back and refer to earlier meetings and extract meeting summaries for reporting and record keeping purposes. Because of that I dont need to manually take notes and manually write summaries for reporting and I can devote my time to more important stuff. **Official Response from Maddy Barber:** > Thank you for your thoughtful review! We’re so glad to hear that Jiminny’s summaries, transcripts, and meeting insights are saving you time and making it easier to stay on top of conversations. It’s great to know that this helps you focus on more important tasks without the burden of manual note-taking and reporting. We understand your frustration with recordings not going ahead if a participant doesn’t opt in. To make sure your settings are aligned to your organisation’s needs, we’d encourage you to reach out to your CSM. They can also share strategies to help increase recording rates across your team so you can get even more consistent value from Jiminny. Thanks again for sharing your experience - we’re delighted to see the positive impact Jiminny is having on your work, and we look forward to supporting you further! ### 35. Great Call Actions and AI Follow-Up Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Jess H. | CSM, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Jiminny?** The actions provided following a call and the AI follow-up email **What do you dislike about Jiminny?** Nothing- The only issues I have is that our customers names don't pull through however I feel that is due to the set up on our end **What problems is Jiminny solving and how is that benefiting you?** I can now concentrate on adding value to my calls rather than making notes **Official Response from Maddy Barber:** > Thank you so much for your lovely review, Jess! We’re thrilled to hear that Jiminny’s AI call actions and follow-up emails are making such a difference. That’s exactly the kind of impact we aim for. We really appreciate you mentioning the name sync issue, too. Since it may be related to setup, your CSM or our Support Team can help review your configuration to make sure everything’s working smoothly so those customer details pull through as expected. Thanks again for sharing your experience and for the fantastic 4.5-star rating. We’re so glad Jiminny is helping you shine in your calls, and we’re here to make sure it keeps running seamlessly for you! ### 36. Saves Time and Delivers Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Jiminny?** Its great does everything you need it to and saves you so much time!! Customer support chat is brilliant they helped me sort an issue when i first got my account within minutes this was resolved, i was very impressed. **What do you dislike about Jiminny?** I don't dislike anything currently, its a great system. **What problems is Jiminny solving and how is that benefiting you?** Recording my online calls and being able to quickly send these out via email right after the call. ### 37. Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy S. | Client Project's Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Jiminny?** We implemented Jiminny in August 2024, and now I can't imagine my working day without it. Although I wasn't directly involved in the implementation, I had the opportunity to join the Kick-Off meeting with Emilia Grigorova and Jamie George, and I can honestly say these two were exceptional. They were incredibly professional, engaging, and knowledgeable, and from the moment we hopped on the call, we were immediately hooked and eager to start using the tool. Jiminny has proven to be a powerful resource that is now deeply integrated into our workflow, with numerous teams across the business relying on it daily. The summary emails sent after every call have become an essential part of our process, providing valuable insights that help drive our next steps. We’ve set it up so Jiminny is active in every call booked with a customer, and the user experience couldn’t be simpler or more seamless. I’ve only had to raise one query with Customer Support, but they responded incredibly fast and were incredibly helpful in resolving the issue. It’s clear that Jiminny’s commitment to user experience extends beyond just the product itself, making it a tool I wouldn’t want to work without. **What do you dislike about Jiminny?** Suggestions for improvement (not dislikes): 1. The video quality could be better, as it tends to appear blurry and lacks sharp detail. The resolution is relatively low, and while it can be adjusted when loading the video, it still doesn't become fully clear. 2. Jiminny remains in a meeting for approximately three hours, so for longer calls, it's recommended to remove and re-add Jiminny. However, this results in having two separate sets of data to review and share, would be useful if the time allowed on calls could be extended. **What problems is Jiminny solving and how is that benefiting you?** Jiminny has significantly improved how we take notes and analyse calls to track risks and potential spend. It automatically captures and transcribes calls, making it easier to review key insights without missing details. The summary emails after each call highlight important moments, like budget discussions, helping us quickly spot risks and track financial conversations. Overall, Jiminny has streamlined our process, keeping us organized and proactive in managing client expectations. ### 38. Jiminny helps us stay organized! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Jiminny?** I like the insights and being able to keep up with my team and what they are watching/reviewing! I also like the ease of use and how simple it is to navigate the platform. I love seeing the key words and being able to jump to specific mentions in the videos. **What do you dislike about Jiminny?** Sometimes the screens are a bit jumbled, it could possibly improve with some UI/UX research and seeing where customers are struggling. The search bar is somewhat hard to use. I would like to be able to search for a person and see all of their recorded calls- if this exists I have yet to find it. **What problems is Jiminny solving and how is that benefiting you?** Jimminy is solving the organization problems that everyone is having. Being able to search by key words is crucial to us and finding the correct video This also helps us review salespeople and find if any errors are happening// receiving customer feedback. ### 39. Excellent way to manage meeting history! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle I. | SVP of Customer Experience, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Jiminny?** We have found great value in being able to record meetings to make sure we are all on the same page, on top of action items and what was discussed. It has also been helpful to review demos and understand what was shown to the customer at the time of purchase so we can make sure we fulfill any and all commitments made during the sales process. **What do you dislike about Jiminny?** Inability to download the recording in a useable format is challenging. This needs to be changed to being able to download to an MP4 **What problems is Jiminny solving and how is that benefiting you?** Having the documented meeting history is great to refer back to and make sure we have a solid understanding of our commitments. ### 40. Useful for reviewing calls but the UI leaves a bit to be desired **Rating:** 4.0/5.0 stars **Reviewed by:** Jack D. | Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Jiminny?** It's ability to quickly scan over calls and find the relevant information fast. **What do you dislike about Jiminny?** Navigating the app. The UI feels clunky and not so clear to move around areas so easily. I find looking for playlists and other things from my team difficult to do easily. I think clearer labelling of the sidebar would work better (instead of using tooltips on hover, use labels). **What problems is Jiminny solving and how is that benefiting you?** Analysing customer calls to help understand what features of our product need to be addressed and how we can improve these features down the line. **Official Response from Maddy Barber:** > Thank you for your feedback! We’re really glad to hear that Jiminny helps you quickly review calls and zero in on the most relevant information - it’s great to know the platform is supporting your analysis and helping identify opportunities to improve. We also appreciate your honest thoughts on the UI. Clear navigation is so important, and we’ll be sure to pass your feedback to our product team as we continue working on making the experience as smooth and intuitive as possible. Thanks again for taking the time to share your experience and for being part of the Jiminny community! ### 41. As good if not better than larger competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Jiminny?** I find the recording quality has been excellent and the transcript, while never perfect across many similar products I have used over the year,s is on par with some of the best. **What do you dislike about Jiminny?** I sometimes find the summary does not hit on all the key relevant points. I do appreciate that this is one of the most difficult tasks to do and it does not fall far behind other market leading compatitiors **What problems is Jiminny solving and how is that benefiting you?** Not everyone in the org can be on every call but in the same token not everyone that should be on the call has the time to listen over an entire recording. Jiminny gives access to a broad range of stakeholders who like to consume data when they want but also in the form that suits them best, whether that be the summary, skipping and listening to just what the customer is saying, or taking the synopsis or action points and sending as a summery to other interested parties. ### 42. Extremely useful, helpful software **Rating:** 4.0/5.0 stars **Reviewed by:** Sam G. | Head of UK Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Jiminny?** The speed at which the recording and analytics, once my sales demo call meeting is finished, which is typically an hour + has been fantastic. Its ease of use has been great, and it looks really professional when shared demo recording with prospects. I've found it useful to be able to use as a performance analysis for 1-2-1's. **What do you dislike about Jiminny?** Nothing of note so far, `nothing to dislike as it stands. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is solving the note taking in the meetings, but giving us AI on creating emails instructions on next steps, identifying potential risks to the deal. **Official Response from Maddy Barber:** > Thank you for such a fantastic review! We’re thrilled to hear that Jiminny’s speed, ease of use, and professional look are making such a difference in your workflow. It’s especially great to know that sharing recordings with prospects and using them for performance analysis in 1-2-1s has been so valuable. It’s wonderful to hear there’s nothing to dislike so far - thank you again for sharing your experience, and we look forward to continuing to support your success with Jiminny! ### 43. Is a good option overall, but it is very sales-focused **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Jiminny?** It does its job, it's super helpful to have the recording of a call, and being able to easily share and manage the recording The new AI assistant is great. The Summary, Action Items, and Key Points take relevant data and save time by not having to watch the entire recording to find something **What do you dislike about Jiminny?** The transcript could be better; it sometimes doesn't identify properly who's talking, and invents words out of nowhere. I have tried to use this transcript option a few times, and it just doesn't work well It is focused on sales, so there are some features that didn't work for me using the tool for customer service **What problems is Jiminny solving and how is that benefiting you?** It records the calls I have with clients. The main problem it solves is saving time by having the intelligence tools for every call, so you don't have to rewatch the meeting when you need something ### 44. Great for Marketers! **Rating:** 5.0/5.0 stars **Reviewed by:** Devon D. | Demand Generation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Jiminny?** Being able to: - Listen to customer calls - Send call snippets in Slack - Leave comments/feedback on Sales calls - Search for call recordings using all the different filter options (by client, by team, by call length, by topic, etc.) As a marketer, Jiminny gives me easy access to the customer voice. As a result, I get to understand why prospects buy/don't buy our solution, and use this to shape our positioning & messaging. **What do you dislike about Jiminny?** The one itty-bitty thing I don't love is that you can't appear to filter topics by speaker (e.g. a lot of our 'wow moments' are generated by our salespeople using words like 'love' and 'amazing' but what I'd really like to filter on is 'wow moments' expressed exclusively by prospects/customers). Being able to filter topics by speaker would be a game-changer for me! **What problems is Jiminny solving and how is that benefiting you?** It's giving me firsthand insights into our customer's challenges, frustrations, desires, wish lists and pain points - which is GOLD DUST for marketers! ### 45. Good impact on our daily business **Rating:** 4.0/5.0 stars **Reviewed by:** Thiet T. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Jiminny?** What we love most about Jiminny is how it brings transparency and clarity to our customer conversations. The ability to record, transcribe, and analyze calls in one place has been a game-changer for our marketing and sales alignment. It helps us understand exactly how messaging is landing, identify patterns across customer interactions, and coach our teams more effectively. The integration with our CRM and other tools is seamless, and the user interface is clean and easy to navigate. It’s not just a call recording tool—it’s a full-fledged conversation intelligence platform. **What do you dislike about Jiminny?** While Jiminny has been incredibly valuable, there are a couple of areas where we’d love to see further improvement. Sometimes the transcription accuracy can slip slightly, especially with heavy accents or technical jargon, though it’s usually easy to correct. Also, we’d appreciate more flexibility in customizing dashboard views and reporting for specific marketing use cases. That said, the Jiminny team is very responsive to feedback, and they’re constantly rolling out updates, which gives us confidence in the roadmap. **What problems is Jiminny solving and how is that benefiting you?** Jiminny is helping us solve several key challenges in marketing and sales alignment. Before using it, we lacked visibility into real customer conversations, which made it difficult to understand what messaging was resonating and where prospects were dropping off. Jiminny solves that by capturing every call, transcribing them accurately, and giving us deep insights through conversation analytics. ### 46. Jiminny has become an essential part of our tech stack **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Jiminny?** Jiminny has become a really useful part of how we work as a commercial team. We use it daily to record and review sales calls, and it helps us stay aligned, spot opportunities to improve, and share useful insights across the team. The interface is intuitive and makes it easy to find what you need, whether that’s a specific moment in a call or trends across conversations. I’ve used it in two roles now and was keen to bring it into Spotted Zebra because of the value it brings early on. If I had to pick one thing that stands out, it’s the impact it’s had on coaching. Being able to review calls together, highlight good practice, and identify areas to improve has made a noticeable difference to how we develop as a team. **What do you dislike about Jiminny?** There’s honestly nothing I’d call a negative. It’s reliable, user-friendly, and adds value from day one. I think it would be useful to have custom AI generated templates for the call summary - changing the format of how the transcript is summarised. **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the problem of lost insights and inconsistent coaching across sales teams. By capturing every call and giving us a simple way to review and learn from them, it ensures we’re always improving and never guessing. It’s helped us onboard new team members faster, identify what works in our conversations, and spot risks early in the sales cycle. It’s also a brilliant way to share customer voice and feedback internally, which is invaluable for product and marketing alignment. ### 47. I enjoy trying to use Jimminy but think the features & customer interaction could be a lot clearer **Rating:** 4.0/5.0 stars **Reviewed by:** William S. | Client Development Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Jiminny?** the ability to interact with coaching concepts - eg score a call according to a framework and citing a transcript ask for coaching prompts to be applied to TRY to be consistent about improving performance **What do you dislike about Jiminny?** Everything is just ALMOST there but not quite. Come on product team! give the finishing touches and UI enough focus to showcase all your good work! ACS is slightly mis labelled for example. It's a good feature but positioned wrongly as call scoring. Don't be ashamed that call scoring has to be manual in other parts of the app - focus on making this journey a bit easier. the settings functionality is a nightmare for an end user **What problems is Jiminny solving and how is that benefiting you?** call recording, sales coaching, note taking ### 48. Great tool for any sales team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** The best feature is being able to snippet parts of the call and share team wide - we use this often to collect feedback from each other. The interface is easy to use, generally speaking its quick to navigate. I like the transcript search option, i use it often when i am looking for parts of conversations. Generally use for every call, it was easy to setup and get the ball rolling. **What do you dislike about Jiminny?** There are times where the note taker does not add to a call, i dont know why and im already in the call and kicked off so can not easily add it. Usually just do without if that happens. To be honest it does everything i need, there is not much negative feedback i have for you. Quite a lot of the features are over kill for what we need it for, but i imagine they could be useful for bigger teams. I have not dealt with customer support. **What problems is Jiminny solving and how is that benefiting you?** 2 things i mainly use it for 1- to revisit conversations looking through transcripts and making clips to send to clients. It can help me give clarity to clients especially around negotiation conversations. 2- Watching my own and my peers calls. The ability to clip and share with the team helps us easily give feedback to each other. ### 49. Irreplaceable helper tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Jiminny?** I have been using Jiminny for over three years now, and I have to say, it is one of the rare tools that actually improves with time. Each update is meaningful, not just cosmetic, and it genuinely feels like the team is listening to users rather than chasing trends for the sake of it. What keeps me using it every day is how reliable and intelligent it is. The voice detection and transcription are shockingly good, even when dealing with thick accents or imperfect audio. It is the kind of accuracy that takes the pressure off during calls, knowing I will not have to triple-check everything afterward. The AI features are another level. They are not just there for show — they are useful. I actively use them every day to recap calls, catch what I missed, and clarify next steps. It saves time, but more importantly, it sharpens how I work. And the human part of Jiminny deserves a mention too. Their client-facing team is just… lovely. Genuinely helpful, easy to talk to, and quick to sort things out. They made the shift to new features smooth and actually enjoyable, which is more than I can say for most support experiences. **What do you dislike about Jiminny?** In the past, there were occasional delays in processing some calls, which could be frustrating when I needed quick access to transcripts or insights. That said, this has noticeably improved in recent months and is no longer something I struggle with. Whatever they did behind the scenes clearly worked. **What problems is Jiminny solving and how is that benefiting you?** Jiminny helps me stay on top of a high volume of video calls without losing track of important details. The quick turnaround on transcripts, AI-generated summaries, and even ready-to-send follow-up emails means I spend far less time doing manual admin work. It helps me focus on the actual conversations and relationships, knowing the tool has the rest covered. ### 50. Jiminny has transformed how we do things **Rating:** 4.0/5.0 stars **Reviewed by:** Roxana B. | SDR, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Jiminny?** Jiminny is great, as a sales leader jiminny is one of the most important tools we use, it is simple, visually appealing and allows myself and and my team to listen to calls, understand what went well and what didn't and consistently improve. We use jiminny every day as a key part to our work flow. The customer service is AMAZING! **What do you dislike about Jiminny?** Jiminny has its own dialler but the dialler does not intergrate with other tools like Outreach or Saleloft which means that work flow can be disjointed if using these types of tools. **What problems is Jiminny solving and how is that benefiting you?** Jiminny solves the issue of call recording and conversation intelligence, with their recent changes and addition of AI this tool is really supporting continuous improvement ## Jiminny Discussions - [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment - [View Jiminny pricing details and edition comparison](https://www.g2.com/products/jiminny/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-25+09%3A27%3A04+-0500&secure%5Bsession_id%5D=1dd89cc0-bc32-49a9-b0cd-5a6bc997902a&secure%5Btoken%5D=a02c43e2e7043cc997b743e5dbe1282a6bc785f199613b184a22a2e31a87c538&format=llm_user) ## Jiminny Integrations - [8x8](https://www.g2.com/products/8x8-2025-10-08/reviews) - 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[Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Orum](https://www.g2.com/products/orum/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Planhat](https://www.g2.com/products/planhat/reviews) - [RingCentral Contact Center](https://www.g2.com/products/ringcentral-contact-center/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Twilio Flex](https://www.g2.com/products/twilio-twilio-flex/reviews) - [Vonage AI](https://www.g2.com/products/vonage-ai/reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho CRM Plus](https://www.g2.com/products/zoho-crm-plus-2018-12-06/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Jiminny Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Agentic AI - Revenue AI Platforms** - Natural Language Interaction - Proactive Assistance - Autonomous Task Execution - Cross-system Integration - Decision Making - Adaptive Learning **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Platform - Revenue AI Platforms** - Conversation Intelligence - Predictive Forecasting - CRM Data Enrichment - Actionable Insights - Risk Flagging - Workflow Orchestration - Sales Coaching - Pipeline & Deal Management - Customer Data Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Generative AI** - AI Text Summarization **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Jiminny Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,465 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews) - [Chorus by ZoomInfo](https://www.g2.com/products/chorus-by-zoominfo/reviews) - 4.5/5.0 (2,897 reviews)