# ICIMS Reviews **Vendor:** ICIMS **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.2/5.0 **Total Reviews:** 989 ## About ICIMS ICIMS is the talent acquisition platform that unites the strengths of enterprise software with the transformative power of AI. More than 4,400 companies across 200 countries — including a quarter of the Fortune 500 — trust ICIMS to find and hire the people who shape their future. With insights from billions of hiring interactions, continual AI innovation and a highly extensible platform, ICIMS makes hiring a true business advantage. Our platform includes ICIMS Hire (ATS), ICIMS Frontline AI (for high‑volume hiring), ICIMS Engage (CRM), ICIMS Employer Branding (career sites), and ICIMS Coalesce AI, all designed to work together within an extensible ecosystem that supports how and where organizations hire. ## ICIMS Pros & Cons **What users like:** - Users appreciate the **ease of use** of iCIMS, complemented by excellent support and customization options. (71 reviews) - Users value the **enhanced customization** in iCIMS, which streamlines workflows and supports informed hiring decisions. (48 reviews) - Users value the **flexibility and customization** of iCIMS, enhancing their recruitment processes and improving decision-making. (45 reviews) - Users value the **efficiency** of iCIMS, enjoying its streamlined management and effective tracking of candidates throughout hiring. (38 reviews) - Users value the **recruitment efficiency** of iCIMS, benefiting from a streamlined hiring process and organized communication. (38 reviews) - Users value the **in-depth reporting and efficient candidate matching** capabilities of iCIMS, enhancing their recruiting process. (36 reviews) - User Interface (33 reviews) - Customization Options (32 reviews) - Helpful (29 reviews) - Talent Acquisition (29 reviews) **What users dislike:** - Users find the **limited customization** options frustrating, impacting the overall user experience and interface engagement. (27 reviews) - Users note a **steep learning curve** for iCIMS, making training and self-learning crucial for effective usage. (26 reviews) - Users find that **customer support is often unresponsive** , causing delays and complications for users needing help. (22 reviews) - Users often find **difficult navigation** a hurdle in ICIMS, requiring multiple clicks to access desired information. (21 reviews) - Users experience **poor support services** with iCIMS, struggling to reach live assistance and facing slow tech support responses. (19 reviews) - Users face **integration issues** with interview scheduling, affecting connectivity with calendars and candidate self-scheduling. (18 reviews) - Users find the **difficult learning curve** of iCIMS due to its complex dashboard and customizations challenging to navigate. (17 reviews) - Users face **missing features** in iCIMS, such as outdated products and limits on data export capabilities. (16 reviews) - Users find iCIMS to be **not user-friendly** , with complex processes and unintuitive navigation that hinder efficiency. (16 reviews) - Access Limitations (15 reviews) ## ICIMS Reviews ### 1. Amazing Talent management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Neetu S. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** iCIMS offers amazing platform for Talent management. It's offer center capabilities really prove to be very helpful for our recruiters. It's user friendly configuration is easy to manage and provide wide range of options to set up HR processes as per your business requirements especially where you manage multiple clients/agencies under one parent group. **What do you dislike about ICIMS?** Major downside of iCIMS is it allows duplicate entry under field, there's no check for that and other one is we can only export 50 K records through iCIMS reporting which creates issue when your data volume is really high. **What problems is ICIMS solving and how is that benefiting you?** iCIMS fulfilling all our ATS needs , as no system can be 100 % correct therefore here also we face some issues which are no showstopper actually. It's wide range of options under configurations really makes it user go product ### 2. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Marketha W. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about ICIMS?** What I like best about iCIMS is its user-friendly interface and robust applicant tracking capabilities. It allows me to efficiently manage candidates throughout the entire hiring process, from application to onboarding, while keeping communication organized and centralized. I also appreciate the reporting tools and customization options, which help streamline workflows and support informed hiring decisions. **What do you dislike about ICIMS?** What I dislike about iCIMS is that some processes can feel overly complex or require multiple steps to complete simple tasks. The system can also be slow at times, and certain features are not as intuitive as they could be, which can impact efficiency during high-volume recruiting. **What problems is ICIMS solving and how is that benefiting you?** iCIMS solves the challenge of managing high volumes of candidates by centralizing the entire recruiting process in one system. It helps organize applications, track candidate progress, and streamline communication with both candidates and hiring managers. This benefits me by improving efficiency, reducing manual work, and ensuring nothing falls through the cracks, especially when managing multiple requisitions at once ### 3. Easy to Use, Customizable, and Great for Provisioning, Auditing, and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Chardae A. | Identity Access Management Admin, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ICIMS?** It’s easy for end users to use and integrates well with IT and HR for provisioning and onboarding. It’s customizable, has a nice reporting system, and helps streamline the auditing process. It also works well with AD (Entra as well), and performs well with the API and connectors. Overall, it feels worth the price, and it’s SSO-friendly and compliant. **What do you dislike about ICIMS?** Sometimes the integration doesn’t sync properly, especially when new users or job titles are added. Sandbox testing can also be frustrating because of its limitations.Also, role access overlapping. **What problems is ICIMS solving and how is that benefiting you?** iCIMS helps simplify and organize our hiring process by keeping everything in one place. That saves me time, improves visibility, and makes it easier for everyone involved—from recruiters to IT—to do their jobs more smoothly. ### 4. Simple, Unbiased Reference Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Vice President, Sales, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ICIMS?** The automation between the candidate stage and the reference check remains seamless. We’ve seen a consistent turnaround of under 48 hours, which allows us to close offers much faster in a competitive market **What do you dislike about ICIMS?** While the desktop interface is great, further streamlining the mobile consent process for candidates would be a plus, as many of our applicants are completing these steps on the go **Recommendations to others considering ICIMS:** For an organization that hires more than a handful of employees each month, SkillSurvey provides a great platform and solution to automate an outdated process, eliminate bias and provide data to benchmark all hires. For organizations that do not have volume hiring, you still get the added benefits of a streamlined reference process but may not find that it is not worth the cost. **What problems is ICIMS solving and how is that benefiting you?** Automation of the process through SkillSurvey is key. It saves our recruiters time calling and scheduling reference checks and allows those providing references to answer at their leisure. The ability to provide a concise overview of the reference and benchmarking is helpful and unbiased. ### 5. Robust Reporting and Data Analysis for Smarter Staffing **Rating:** 4.0/5.0 stars **Reviewed by:** Reggie M. | Talent Acquisition Partner, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ICIMS?** It is a robust system and has A lot of great reporting and data analysis and staffing reporting **What do you dislike about ICIMS?** The interface is still older and a platform hasn't updated. Switching the tab to the new items requires a new training process **What problems is ICIMS solving and how is that benefiting you?** Items is a ATS and allows us to trap our applicants and to onboard them properly in addition to creating a database of potential future employees **Official Response from CAT Team:** > This made our day — thank you! We're really glad to hear that reporting and data analysis have been valuable for your team. We're always working to make the experience better, and knowing it's resonating with you means a great deal. ### 6. Highly Customizable Platform with Powerful Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ICIMS?** What I like best—and what I don’t like at all—is that it’s so customizable. That’s wonderful, but at the same time I feel like I need a background in programming to really use it. **What do you dislike about ICIMS?** It’s hard to get quick help, and I also find it difficult to clearly explain what I need. **What problems is ICIMS solving and how is that benefiting you?** We use it for our ATS, so we currently handle all hiring and onboarding through it as well. **Official Response from Alison Ardolino:** > Thank you so much for taking the time to share this — it truly means a lot to our team. We hope that utilizing our chatbot for quick answers and connecting with a live Technical Support Engineer may assist when trying to get help in the moment. ### 7. Rich in features and integrations, but implementation and ease of use need improvement. **Rating:** 3.5/5.0 stars **Reviewed by:** Andrea U. | Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about ICIMS?** We are very impressed with the number of features for talent assessment and the excellent ease of integration. The built-in language tests are seamless. For our team, the frequency of use is daily, as we rely on these integrated tools to screen candidates efficiently. Having everything in one platform with a single login truly saves a significant amount of time, just as their customer testimonial suggests. The ability to connect with other assessment providers adds great flexibility. **What do you dislike about ICIMS?** The main drawbacks are the overall ease of use and the initial ease of implementation. While powerful, the interface isn't always intuitive, and setting up the various third-party assessment integrations from the marketplace was a complex project. Furthermore, when an issue arises with one of these integrated tools, getting effective customer support can be complicated, as it's not always clear if the problem lies with iCIMS or the third-party provider, leading to delays. **What problems is ICIMS solving and how is that benefiting you?** iCIMS solves the significant logistical problem of manually sending, tracking, and evaluating English language tests for our candidates. The benefit is a streamlined, automated process that saves valuable time and immediately improves the quality of our candidate screening. Before, our process was completely manual and inefficient. For every candidate who needed a language evaluation, our recruiters had to individually email them a test link. They then had to track completions in a separate spreadsheet, log into the test provider's website to find the results, and finally, manually copy and paste the score back into the candidate's profile in our system. This created a slow, disconnected workflow that was prone to human error and wasted a lot of administrative time. The key benefit is that the English language assessment is fully integrated within the iCIMS platform. We can configure our hiring workflow to automatically send the test to candidates once they reach a specific stage. The results and official scores appear directly on their candidate profile, with no need for manual data entry. This saves us a significant amount of time, eliminates errors, and allows our recruiters to instantly see, filter, and compare the language skills of all applicants, ensuring they focus only on those who meet the required proficiency. ### 8. Easy Dashboard Snapshots, but Customer Service and Integrations Need Work **Rating:** 1.5/5.0 stars **Reviewed by:** Tracie T. | Director of Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about ICIMS?** Can see things easy and the task list and workflow is nice **What do you dislike about ICIMS?** Customer service, Integration, updates, implementation **What problems is ICIMS solving and how is that benefiting you?** ATS **Official Response from Alison Ardolino:** > Thank you for the honest feedback. We're glad parts of the experience have been positive, and we take the challenges seriously. Please connect with your Account Team or reach out to us directly at customeradvocacyteam@icims.com — we want to make sure they're addressed. ### 9. Very Easy to use and streamlines processes w/recruitment & onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Kaleigh M. | Senior HR Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** iCIMS has an onboarding process that ties into their applicant tracking system. iCIMS also has easy integration with other systems. **What do you dislike about ICIMS?** iCIMS still could use better customer service. Our representative has changed and customer service is not great,. **What problems is ICIMS solving and how is that benefiting you?** We are now able to streamline recruitment ### 10. Straightforward ATS with customization but limited automation **Rating:** 3.0/5.0 stars **Reviewed by:** Steve T. | HR Specialist (Recruitment), Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about ICIMS?** Pretty straightforward ATS. Once you understand how everything works, you can make a lot of customizations and changes. **What do you dislike about ICIMS?** Not a lot of automation. Fairly one-dimensional. **What problems is ICIMS solving and how is that benefiting you?** As our first ATS, iCIMS helped us hire better, faster, and at scale. Before when things were more manual and we struggled with slower hiring, disconnected tools, and a frustrating experience and iCIMS brought everything — job postings, candidate tracking, communications all in one platform. ### 11. Great tool, good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** S M. | Lead Talent Acquisition, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ICIMS?** ATS system is excellent, and the customer care team quickly takes care of any issues. **What do you dislike about ICIMS?** Wish we could go back to the time when we could talk to the technical support team versus someone outsourced in another country who only creates a ticket (one time, I could hear a rooster in the background :) **What problems is ICIMS solving and how is that benefiting you?** Workflow of candidates and helping them move through a set flow. Keeping track of candidates and their status. ### 12. Easy to use and all around a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie W. | Senior HRIS Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about ICIMS?** I love that they are constantly improving how to process. This is the top product out there for recruiting. **What do you dislike about ICIMS?** The only area I see for improvement is the CRM platform. **What problems is ICIMS solving and how is that benefiting you?** We currently do not have any. ### 13. iCIMS HR Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Susan H. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** With the elimination of our recruiting department, our HR team has had to step in and quickly learn iCIMS. While the transition hasn’t been easy for all of us, we recognize that iCIMS is a very robust tool. We’re looking forward to building our knowledge so we can fully leverage its capabilities and get the most value out of it. **What do you dislike about ICIMS?** I wish the platform were more user-friendly and intuitive. The functionality is there, but the navigation and workflows could be simplified to make the overall user experience smoother and less cumbersome. **What problems is ICIMS solving and how is that benefiting you?** The ability to have global information in one platform including offer letters and onboarding integrated to ADP is very helpful. ### 14. Simple, fast, and accurate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about ICIMS?** I like the increased amount of customization for roles in surveys. **What do you dislike about ICIMS?** Pricing has increased significantly and the product has not upgraded enough. **Recommendations to others considering ICIMS:** This product makes reference checking simple and effective. The support service is impeccable - and it's moving into the future with texting. **What problems is ICIMS solving and how is that benefiting you?** Atomized reference checks. Also able to synthesize questions and then compile to ensure anonymity of reviewers. ### 15. iCIMS Talent Cloud Review **Rating:** 3.5/5.0 stars **Reviewed by:** Melissa T. | Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about ICIMS?** I have since used the CRM tool within iCIMS. While I'm uncertain my team utilizes it in all the ways it can, I would say that its a nice place to organize and keep things together. I enjoy the option to text candidates, but I do not use it as a marketing/recruiting tool to blast messages like some might. **What do you dislike about ICIMS?** There seem to be more glitches within the past few months. Issues like opening 'notes tab' on a candidate profile create errors and send you back to the home page. I have been in an iform deep in convo with a candidate only to have everything deleted and an error ok. These types of things have been a burden on accomplishing work tasks. **What problems is ICIMS solving and how is that benefiting you?** Tracking candidates and organizing applications - keeps the team organized and able to function efficiently. ### 16. Overcomplicated system **Rating:** 2.5/5.0 stars **Reviewed by:** Vicente A. | Talent Acquisition Manager, Facilities Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about ICIMS?** Unfortunately later releases have come with major changes that affected production and ongoing glitches. If you need to process high-volume of candidates, this is not the right solution. **What do you dislike about ICIMS?** Very complex, not very user friendly and slower than other ATS **What problems is ICIMS solving and how is that benefiting you?** Reviewing and processing applicants to onboard. Customizing each step of the way is benefitial to tailor the solution to best fit our needs **Official Response from Jenine Laviola:** > Hi Vincente, My name is Jenine and I am the Customer Marketing Program Manager, here at iCIMS. We're grateful for your feedback regarding the customization and tailoring capabilities of iCIMS Talent Cloud. We understand your concerns about the complexity and speed, and we are committed to making improvements to enhance the user experience. If you want to give any additional feedback please don't hesitate to reach out or contact me directly at Jenine.Laviola@icims.com. ### 17. Moving to Icims has saved us so much time! **Rating:** 5.0/5.0 stars **Reviewed by:** KIMBERLEY L. | TA Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ICIMS?** We find that the flexibility of the reporting has not only helped us to identify gaps in our process, but it’s also helped to improve both the candidate and hiring manager experience. **What do you dislike about ICIMS?** At times communicating with tech support can be extremely challenging. **What problems is ICIMS solving and how is that benefiting you?** Offer management and applicant tracking ### 18. Okay System, Gets the Job Done **Rating:** 3.0/5.0 stars **Reviewed by:** Rebecca E. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about ICIMS?** I like that it is a global system, we are able to have consistency across our company when using it. I am in the system every day and find it easy to use for both an admin perspective as well as a candidate. Implementation was great, we loved our representative, and he got use setup well. **What do you dislike about ICIMS?** I do not like their customer service model. I can't ever get a quality or consistent answer when I have trouble. **What problems is ICIMS solving and how is that benefiting you?** Its easy to use, keeps all of my candidates in the same place and has dramatically impacted our time to fill metric because of how many job boards it integrates with. We are finding quality candidates faster. ### 19. Great product but needs work **Rating:** 4.0/5.0 stars **Reviewed by:** Mei C. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about ICIMS?** I love that icims is very configurable. It is easy to build reports and it is easily usable with other systems (UKG) to make recruiting and onboarding processes very seamless. It's a great tool that helps recruiters use data to their advantage and be quicker and better. **What do you dislike about ICIMS?** There are some unusual kinks that make icims extremely difficult to work with - minimum of 10 entrance criteria - clauses aren't reportable in offer management - not all fields can populate externally on job board I also feel like there is a lot of push to an ATS (new icims) that looks aesthetically pleasing but is way less intuitive to use. I feel like there is more emphasis on improving things that don't need to be fixed **What problems is ICIMS solving and how is that benefiting you?** It makes it easy to track a large amount of data and helps us manage candidate pools and candidate flow **Official Response from Jenine Laviola:** > Hello, my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMSThank you for sharing your positive experience with iCIMS and for providing valuable insights on areas for improvement. We are committed to enhancing our platform and will take your feedback into account. If you need anything at all don't hesitate to reach out. Jenine.laviola@icims.com ### 20. A Decade of iCIMS Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan A. | Senior Manager of TA Operations and Data Analytics, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about ICIMS?** What I like best about iCIMS is the extremely logical setup that the platform has. As a User Admin since 2015, the ability to configure the platform in a company-specific way, based on my own company's logic and how a user's employee OR candidate uses it, is very logical. **What do you dislike about ICIMS?** The one thing I dislike about the iCIMS platform is the lack of depth when it comes to using data visualization in-house. Yes, there are programs you can integrate with from another vendor, but sometimes I wish there were better data visualization options within the platform. **What problems is ICIMS solving and how is that benefiting you?** iCIMS solves a HUGE problem for us by giving all sorts of roles access to department-specific data regarding TA. It allows us to develop specific permissions per role to have everyone operating off the same sheet of music and cutting down on the number of manual updates. It also integrates with Workday and Sterling with ease. ### 21. Simple, Organized and Scalable **Rating:** 5.0/5.0 stars **Reviewed by:** Kim C. | Recruiting and Coordination Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** Given that I have used several CRM, ATS, Talent Systems, etc. over the years, iCIMS Talent Cloud has been better than others with user experience and like the offerings for the hiring company/customer using it. More recently have been impressed with the ability and customer service of our dedicated account person who is knowledgable and relatable to us. I would certainly make sure to tell others especially compared to other systems which often seem to be payroll systems in disguise versus supporting true recruiting and applicant efforts. **What do you dislike about ICIMS?** Although user experience is good, It can be a bit overwhelming with learning. Customer Support response timing was not always good overall. It would also be nice if reporting functions and capabilities were better. **What problems is ICIMS solving and how is that benefiting you?** Organizing applicants and candidates is helpful and always needed. That benefits us by using talent pools and candidate tagging and other things such as filters within requisitions. Anywhee we can save time and have less/clicks is a good thing. **Official Response from Jenine Laviola:** > Hello my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. It's great to hear that iCIMS Talent Cloud is helping you organize applicants and candidates more effectively. We are focused on providing tools that save time and streamline the recruiting process. Your feedback about the learning curve and reporting capabilities is valuable and will be taken into consideration for future enhancements. If you need anything at all please don't hesitate to reach out Jenine.Laviola@icims.com ### 22. Highly Customizable and Adaptable to Unique Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica S. | HR Manager - Operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** My experience with the platform is that 99% of the applications are highly customizeable and adaptable to unique workflows or a varying workflows within the same organization. We are a global organization and we are integrated with Workday for our HRIS. Each region seems to have variations in their workflows for what candidate information is required upon application and upon hire and with iCIMS we are quickly able to adapt and make changes to the system by configuring custom fields, iforms, and reporting. Our dedicated account manager provides us amazing insights on best practices and is always available for discussions when we're stuck or need assistance! Reporting features are robust and allow you to get at metrics we never thought possible and see them at a glance! **What do you dislike about ICIMS?** We currently are using CRM, not CXM, which does leave a little to be desired when it comes to reporting usage statistics for our TA team, but our account manager has passed along our concerns and support has been willing to work with us to create some customizations and make updates to the application which have been helpful to improving our process. **What problems is ICIMS solving and how is that benefiting you?** We are able to report on key metrics regularly which assist in making smart decisions for the business, especially when it comes to workforce planning. We have a number of integrations which allow for automation throughout our process, making things more efficient. We are able to customize workflows with various steps and statuses for different regions of the globe which may have variations in the hire process. **Official Response from Jenine Laviola:** > Hello my name is Jenine and I am the Customer Marketing Program Managere here at iCIMS. We're pleased to hear that iCIMS has helped you report on key metrics regularly and streamline your hiring process through integrations and customizable workflows. Your feedback about the CRM (and not using CXM) usage statistics is important to us, and we are working on solutions to address this concern. We appreciate your support and look forward to continuing to provide value to your organization. If you need anything at all don't hesitate to reach out Jenine.Laviola@icims.com ### 23. A great ATS for reporting and implementation **Rating:** 4.5/5.0 stars **Reviewed by:** LESLIE A. | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ICIMS?** I like iCims reporting functions as it works based on how you would expect to find certain information on user profiles. It makes the reporting very intuitive. **What do you dislike about ICIMS?** Sometimes it's a bit frustrating that certain profile types dont "talk to each other" such as the Person profile and recruiting workflow profilev **What problems is ICIMS solving and how is that benefiting you?** It helps in narrowing down reqs that are out of compliance for various regulators and helps in making timely corrections ### 24. Efficient Recruiting Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Emily W. | Director of Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** ICIMS Talent Cloud has helped my recruiting team be more efficient when reviewing candidates. It shows us which candidates we should focus most of our time on based on how their experience matches up with the job posting. AI does the heavy lifting for us and allows us to focus on the best candidates. It also helps us save money on external job boards by recommending candidates already in our system for positions we have open. **What do you dislike about ICIMS?** It is important to make sure you job posting is detailed and accurate so the AI feature recommends the correct candidates. **What problems is ICIMS solving and how is that benefiting you?** ICIMS allows us to do everything in one patform. We can have candidates apply, manage those candidates, and provide an excellent experience for them. We can also pull a lot of reports from the system. It is extremely customizable so we can change whatever we need to meet our needs. ### 25. iCIMS gets it done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ICIMS?** Let’s be real, pretty much all applicant tracking systems blow. But iCIMS has done an incredible job shaking up the status quo. The software is intuitive, the teams are knowledgeable and the reporting is wonderful. **What do you dislike about ICIMS?** They’ve done a good job of addressing the issues you see in other ATS systems. **What problems is ICIMS solving and how is that benefiting you?** Applicant tracking. All of my data lives in one place. ### 26. good for volume & quality hiring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2023 **What do you like best about ICIMS?** Its great ATS providing quality tech profiles for applicants. Also can do active search for relevant expertise & provides database of untouched or unexplored profiles. **What do you dislike about ICIMS?** Reporting part of dashboard is not very intuitive. **What problems is ICIMS solving and how is that benefiting you?** Helps in tracking active applications & active search of profiles using boolean search or via Recruting Workflow or via person search ### 27. The platform is convenient for recruiters **Rating:** 4.5/5.0 stars **Reviewed by:** Rosie D. | HR Recruitment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** The platform is intuitive and easy to navigate, which helps both recruiters and candidates have a smooth experience from start to finish. Also, the platform integrates well with other systems (HRIS, background check services, etc.), which helps create a more cohesive hiring ecosystem. **What do you dislike about ICIMS?** iCIMS can be pricey, especially for smaller businesses or startups. The pricing structure might be out of reach for organizations with tight budgets, especially if they don't need all of the features available. **What problems is ICIMS solving and how is that benefiting you?** iCIMS provides advanced tools for creating customized career pages, offering job alerts, and leveraging social media to engage potential candidates. This helps us reach a broader, more relevant pool of candidates, improving the quality of hires and helping companies fill positions faster. ### 28. Great ATS system!! **Rating:** 4.5/5.0 stars **Reviewed by:** Cherisse S. | People & Organization Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about ICIMS?** Ability to recruit on a platform that is flexible and easy to use. Helps recruitment stay organized with high volume recruitment and ease of establishing candidate relationships. Offer management is great and easy to use. Everything housed on candidate profile and CRM package allows creation and builing talent pipelines. Absolutely love the event management piece via CRM. The introduction of AI into this platform allows for efficiency. Customer Care service has improved over the past year. **What do you dislike about ICIMS?** There are some issues with the Hiring Managers app, not allowing persons to gain access. **What problems is ICIMS solving and how is that benefiting you?** Reduction in time to fill via a streamlined process; creation of talent pipelines for hard to fill roles; marketing via CRM and event management via CRM. ### 29. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about ICIMS?** It is fairly easy to use and navigate. So far have not needed to contact customer support **What do you dislike about ICIMS?** So far I haven't found anything I don't like **What problems is ICIMS solving and how is that benefiting you?** I am an end user in IT, so I don't what all features the HR department uses this for. Our team uses it for tracking new hires in the company for setting up and shipping needed equipment. We're also able to use it for tracking equipment returns when employees leave the company. ### 30. A very user-friendly ATS **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Sr. Talent Acquisition Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** It's easy to navigate and organize everything. It's also very easy to customize dashboards and the user interface. The customer support is always above par and it's super easy to use and it integrates with other tools we use here. I use it everyday! **What do you dislike about ICIMS?** I wish there was a better way to review and search past applicants or a pipeline. **What problems is ICIMS solving and how is that benefiting you?** It organizes all of our active reqs in one place and shows where all the applicants are within the process. It also houses all applicants from other platforms like LinkedIn or Indeed. It allows us to pull stats and KPIs for our team. ### 31. Efficient Candidate Organization and Selection **Rating:** 4.0/5.0 stars **Reviewed by:** Savannah B. | Doctor Of Physical Therapy, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** I like how organized it is in different groups and how easy it can be to find a candidate. There is an ease of implementation as I do use it to do my job. **What do you dislike about ICIMS?** I do wish there was AI generation where it could feed out resumes for candidates that are not qualified as well as combine profiles automatically when there are duplicate profiles for 1 candidate. **What problems is ICIMS solving and how is that benefiting you?** It is solving the organization of candidate applications and positions that are open and where candidates are placed. It is also helping with keeping documented notes from previous applicants from years ago. ### 32. Amazing System with Superior Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sabra H. | Talent Acquisition Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** ICIMS is not only easy to use and integrate, it's completely customizable and flexible to our business needs. My favorite thing about iCIMS is the support received. There are additional trainings, webinars, a community resource, and when all else fails, the iCIMS support team is always an available and willing resource to use for our business needs. **What do you dislike about ICIMS?** The system can be customizable, but almost to a fault. This sometimes causes things to become cluttered or overwhelming. **What problems is ICIMS solving and how is that benefiting you?** Easily tracks and stores our candidate details, providing support through the entire hiring process and beyond! ### 33. Helpful Tool, Outdated Interface **Rating:** 3.0/5.0 stars **Reviewed by:** Tiffany L. | Engagement and Events Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** I appreciate the overall capabilities of the iCIMS Talent Cloud tool. We've been able to onboard our recruiters to self serve pulling candidate information to connect with post-events. The landing pages end up looking great, but we've had to use our own creative/assets to improve it. **What do you dislike about ICIMS?** I wish there were more templates to build the landing pages and forms. The interface feels a little outdated and not the easiest to navigate for a first-time user. **What problems is ICIMS solving and how is that benefiting you?** Helps us connect to candidates at a conference/event and follow up with them post-event. ### 34. User Friendly Talent Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Christian H. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** iCIMS talent cloud is user friendly. It is not hard to learn and can be taught to any team member. It allows you to track all of your talent in one easy location and clearly move them between the steps of recruiting. There are plenty of extra tools to utilize form scheduling, tracking, notes, and more all in one easy location. **What do you dislike about ICIMS?** We are having troubles integrating the interview scheduling, and some minor bugs of collecting info such as emergency contact relationship and being correct # of digits for phone number **What problems is ICIMS solving and how is that benefiting you?** It allows us to keep track of all the candidates in one easy location and easily move them along the process and hire them into our HR system. Integrates notes, scheduling, background checks, and onboarding paperwork. ### 35. Powerful but sometimes glitchy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about ICIMS?** I like the way iCIMS presents information and keeps me on track. I especially like the messaging capabilities and have come to rely on them heavily in my work. There also seem to be infinite possibilities for extracting data for reports which is also a big plus. **What do you dislike about ICIMS?** I use iCIMS pretty much all day every day. Often there are glitches, particularly with the messaging features which I find particularly annoying. I often have to log out and log back in to reset connections or something. Lots of "bad gateway and inability to authenticate" messages that occur randomly. Some days it's several times a day. Some days it's perfect. **What problems is ICIMS solving and how is that benefiting you?** Unclear. I work through our company's IT and iCIMS implementation specialists. They seem responsive. **Official Response from Jenine Laviola:** > Thank you for your feedback. We understand that the platform may have a learning curve for new users, and we're continuously working to improve the onboarding experience and provide comprehensive training resources. Thank you for your feedback. We understand that the platform may have a learning curve for new users, and we're continuously working to improve the onboarding experience and provide comprehensive training resources. ### 36. iCIMS ATS - Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Shawn S. | Director of Talent Acquisition, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about ICIMS?** iCIMS has a lot of functionality that we didn't have with our prior ATS or onboarding systems. The dashboards are great and can be customized. **What do you dislike about ICIMS?** There is a lot to learn from an admin side, but overall, the product is great. Recruiters can do a lot more here (texting, emailing, etc.) with candidates than before. **What problems is ICIMS solving and how is that benefiting you?** We have moved onboarding in to our process. Before, we used ADP and it was very manual and not a great experience for the candidates. We have automated so much. ### 37. Complex for a reason! **Rating:** 4.5/5.0 stars **Reviewed by:** Davidiene H. | Senior Director of Talent Engagement, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about ICIMS?** I have used multiple ATS systems in the past and iCIMS is the top performer. It is fully customizable to your teams' structure and needs. **What do you dislike about ICIMS?** As I said, it is a complex system compared to some of the other more simple ATS systems. You really have to have a solid team of professionals to explore all of the features that will benefit your team and process. It takes time to learn a complex system, so patience is key. **What problems is ICIMS solving and how is that benefiting you?** Being able to use an ATS as a database for searching resumes complexly. ### 38. iCIMS Talent Cloud - Efficieny Achieved!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** I like that it's customizable to our specific needs. Whether we're hiring/onboarding from local talent, across the country, or in the middle east. We can quickly find and onboard candidates that have the right skills without reinventing the wheel each time. It also streamlines our efforts in recruitment, talent management, and ensures easy communication between the different teams. It also helps achieve our KPIs like time to hire & time to fill. **What do you dislike about ICIMS?** We've had a few hiccups with getting iCIMS to communicate with ADP. Or allowing each status to have more than one auto-launch action attached. **What problems is ICIMS solving and how is that benefiting you?** be more agile, cost-effective, and innovative in how we manage the talent pipeline from recruiting to onboarding. **Official Response from Jenine Laviola:** > We're glad to hear that iCIMS has been able to meet your specific hiring and onboarding needs, regardless of location. It's great to know that it has helped streamline your recruitment efforts and achieve your KPIs. ### 39. iCIMS **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey B. | Sr. Human Resource Specilaist, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about ICIMS?** User friendly! Love everything about it from onboarding to pulling reports. **What do you dislike about ICIMS?** Can be glitchy. Sometimes doesn’t retain information that was entered. **What problems is ICIMS solving and how is that benefiting you?** Typically user friendly for me and candidates for onboarding. ### 40. Robust ATS system for Admins **Rating:** 4.0/5.0 stars **Reviewed by:** Tara M. | Talent Acquisition Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about ICIMS?** The upsides are the ability to grow with the system in many ways. The base core of the system does require those who use it, to be part of the main pathways. It's very robust and the support is amazing once you understand the best way to communicate with support, based on whether you want a configuration change, how-to advice, or add-ons. The chat feature in the help, support section is extremely efficient. **What do you dislike about ICIMS?** I can be time consuming to learn the best way to communicate with support. It's important to utilize terms based on the iCims system, and not layment verbiage. The reports can be difficult to drill down, but on the upside, they can be administered in numerous ways of which most ATS systems can't facilitate. **What problems is ICIMS solving and how is that benefiting you?** As a new company, iCims has facilitated the collection of data from various locations, sources, departments, etc... It posts to various job boards, allows the inputting of profiles in different ways and text engagement is amazing! ### 41. ICIMS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** I love the ease of SkillSurvey. Before using SkillSurvey, we conducted manual reference checks. This saves time and allows HR to focus on other aspects of work. The references leave honest feedback regarding strengths and opportunities. The system is easy to navigate. From past experience, I know that SkillSurvey will partner with you if you are unable to find a survey that fits the job you're recruiting for. We also utilize SkillSurvey for exit interviews. This allows us to pull easy analytics to look at trends. SkillySurvey also integrates easily with Workday. Customer Service before and during implementation was great! The team was knowledgeable and friendly! **What do you dislike about ICIMS?** The limitations of reporting for survey questions a user has created compared to surveys SkillSurvey has standardized. **What problems is ICIMS solving and how is that benefiting you?** SkillSurvey saves me time in my job. I no longer have to play phone tag or spend 15 minutes conducting manual references for candidates. It also has easy reporting for exit surveys. ### 42. Gets the job done as far as an ATS goes, but requires an iCIMS guru to get it where it needs to be. **Rating:** 2.5/5.0 stars **Reviewed by:** Chelsie H. | Manager of Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about ICIMS?** Customization, amount and types of reporting that is able to be done. **What do you dislike about ICIMS?** Support/tech support, long lead times to get things done, many changes require interacting with the help desk instead of allowing system admins ability to do so themselves. Not UI friendly or intuitive. **What problems is ICIMS solving and how is that benefiting you?** Helps us to keep track of candidates in play and we have devised a workflow that triggers automatic things to happen throughout the process, which is a great time-saver. **Official Response from Jenine Laviola:** > Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. Thank you for sharing your experience with us. We are glad to hear that the customization and reporting features are benefiting you. We understand the importance of user-friendly interfaces and are committed to enhancing the user experience. If you need anything at all please reach out at Jenine.Laviola@icims.com ### 43. Streamlining Recruitment with iCIMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about ICIMS?** It offers a lot of features for streamlining the hiring process. What we like the most is its user-friendly interface, which simplifies the recruitment process for both talent team and candidates. It helps us to manage everything from job postings to candidate screening in a way that makes the experience smoother and more efficient. **What do you dislike about ICIMS?** I think for new users or those not very tech-savvy, the platform can be a bit overwhelming at first. While it’s feature-rich, it can take some time to fully understand all the tools and how to customize them effectively. **What problems is ICIMS solving and how is that benefiting you?** Streamlining Recruitment Workflow, integration with other HR systems and onboarding. **Official Response from Jenine Laviola:** > Thank you for sharing your positive experience with iCIMS. We understand the importance of efficient data management and are committed to enhancing our platform's speed and performance. Thank you for your feedback. We understand that the platform may have a learning curve for new users, and we're continuously working to improve the onboarding experience and provide comprehensive training resources. If you need anything at all please don't hesitate to reach out at Jenine.Laviola@icims.com ### 44. My Experience with iCIMS **Rating:** 3.5/5.0 stars **Reviewed by:** Madelyn D. | Recruiter / Sourcing, Screening and Closing Top Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about ICIMS?** User Friendly Interface You can customize the workflows. You can communicate with the candidates through the platform **What do you dislike about ICIMS?** Sometimes it is a bit slow, when I'm working with a lot of data **What problems is ICIMS solving and how is that benefiting you?** iCIMS Talent Cloud helps us to keep all the information organized and AI helps us to feel automatically some information so we don't have to enter it manually. **Official Response from Jenine Laviola:** > Hello, my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. Thank you for sharing your positive experience with iCIMS. We understand the importance of efficient data management and are committed to enhancing our platform's speed and performance. ### 45. iCims Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ICIMS?** Strong reporting capability, highly customizable. **What do you dislike about ICIMS?** not many api integrations with vms systems. **What problems is ICIMS solving and how is that benefiting you?** organizing and reporting on the entirety of recruiting function ### 46. All in one solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about ICIMS?** I like that icims is a one stop shop for talent recruiting. There are so many features to use. Our team uses it daily and couldn't get by without it. The customer support is always ready to help, if needed. **What do you dislike about ICIMS?** The downside to me is the difficult interface. I get lost sometimes with all of the features and have trouble figuring things out without help. It is not always easy to use but does get better with repeated use. **What problems is ICIMS solving and how is that benefiting you?** It serves all of our purposes for talent searching, hiring, and onboarding. **Official Response from Jenine Laviola:** > Hello, my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you find iCIMS to be a comprehensive solution for talent recruiting and that our customer support has been helpful. We understand that the interface can be overwhelming at first, but with repeated use, it becomes more intuitive. We appreciate your feedback and will continue to work on improving the user experience. If you need anything at all please don't hesitate to reach out at Jenine.laviola@icims.com ### 47. Works Well **Rating:** 5.0/5.0 stars **Reviewed by:** Heather . | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** It is easy to use and I really appreciate the interface of the software. **What do you dislike about ICIMS?** It can sometimes be slow. I think the layout could use a little bit of work but you grow used to it. **What problems is ICIMS solving and how is that benefiting you?** It is making it very easy for me to track applicants and send emails to them and the hiring team. ### 48. Functional and Configurable System **Rating:** 4.0/5.0 stars **Reviewed by:** Sydnie L. | Talent Management Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** Being able to configure personalized dashboards, setting each HM and recruiter up for success. **What do you dislike about ICIMS?** The referral process and iForms. I wish the referral process was more straight forward, and that we could update the iForms on our own. **What problems is ICIMS solving and how is that benefiting you?** It allows us to easily review resumes, communicate with candidates, and go through recruiting workflows with ease. ### 49. Slow **Rating:** 1.0/5.0 stars **Reviewed by:** Karli B. | Sr. Director of Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about ICIMS?** We have a multi-brand function and it organized those different divisions well. **What do you dislike about ICIMS?** The ability to talk with other platforms and offer management is inconvenient for a high volume team. Hiring manager feedback **What problems is ICIMS solving and how is that benefiting you?** Keeping all of our jobs and candidates organized and in a workflow. Posting across multiple job boards, not just the ones we sponsor. **Official Response from Jenine Laviola:** > Hello, my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that iCIMS Talent Cloud is helping you keep your team organized and share requisitions effectively. We apologize for any inconvenience with our ATS and our team is constantly working to improve our platforms, and we appreciate the feedback. If you need anything at all please feel free to reach out at Jenine.Laviola@icims.com ### 50. Amazing product with great potential **Rating:** 4.0/5.0 stars **Reviewed by:** Sona S. | Associate - TA Tools, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about ICIMS?** ICIMS ATS in particular is very user friendly. I had no previous experience using an HRIS previously & was able to very quickly adapt to the role of being a system administrator. In the time since, I have been impressed with additional releases & improvements to certain sections of the system. I am also pleased at the resources available to learn more on the system as well as the support we receive from customer support agents. **What do you dislike about ICIMS?** There are a few limitations that takes away from the product. For example, formatting issues using the Offer module makes it difficult to create professional-looking legal documentation as well as to onboard our team to this new process. In the time since the offer module was released, no updates have been made to increase functionality **What problems is ICIMS solving and how is that benefiting you?** File library limit - ISIMS is trying to increase the number of files we are allotted. 500 is too few as this number includes files, branding, images from iforms, iforms, as well as signatures in the form of images for the offer module. I believe improvements to the Offer module will be the most beneficial. This will prevent ICIMS users from using another system to generate & send offers. Limitations with signatures need to be addressed and multilevel numbering needs to be available. ICIMS has also given us the ability to configure our own iforms - this has increased our efficiency. ## ICIMS Discussions - [access same references](https://www.g2.com/discussions/26639-access-same-references) - 1 comment, 1 upvote - [What is the best time for a client to use SkillSurvey Reference for a job applicant?](https://www.g2.com/discussions/5498-timing) - 1 comment, 1 upvote - [Does SkillSurvey Reference allow for ratings of job skills?](https://www.g2.com/discussions/5497-ratings) - 1 comment, 1 upvote - [Is it easy for hiring managers to understand reference feedback?](https://www.g2.com/discussions/5496-interpreting-results) - 1 comment, 1 upvote - [How do you obtain insight on soft skills?](https://www.g2.com/discussions/5495-soft-skills) - 1 comment, 1 upvote - [View ICIMS pricing details and edition comparison](https://www.g2.com/products/icims/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+22%3A42%3A26+-0500&secure%5Bsession_id%5D=55fabf26-b2cf-4a4b-8640-0ae88e27f1d9&secure%5Btoken%5D=5db7556852f08a2396dbe539403351fa126de02abacd2a6de2d1c83e5f8ab759&format=llm_user) ## ICIMS Integrations - 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Reporting - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Career pathing** - Employee Profiles - Career Paths **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Opportunity matching** - Opportunity Database - Opportunity Matching **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Analytics and integrations** - Skills Analytics - Reporting - Integrations **Job Content Creation** - AI-Generated Job Descriptions **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Natural Language Interaction **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top ICIMS Alternatives - 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