--- title: ICIMS Reviews meta_title: 'ICIMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 990 reviews by the users' company size, role or industry to find out how ICIMS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 990 scale: '5' date_modified: '2026-07-17' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # ICIMS Reviews **Vendor:** ICIMS **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.2/5.0 **Total Reviews:** 990 ## About ICIMS ICIMS is the talent acquisition platform that unites the strengths of enterprise software with the transformative power of AI. More than 4,400 companies across 200 countries — including a quarter of the Fortune 500 — trust ICIMS to find and hire the people who shape their future. With insights from billions of hiring interactions, continual AI innovation and a highly extensible platform, ICIMS makes hiring a true business advantage. Our platform includes ICIMS Hire and ICIMS High Volume Hiring (ATS), ICIMS Engage (CRM), ICIMS Employer Branding (career sites), and ICIMS Coalesce AI -- all designed to work together within an extensible ecosystem that supports how and where organizations hire. ## ICIMS Pros & Cons **What users like:** - Users find ICIMS to be **intuitive and customizable** , with excellent support that enhances the overall experience. (71 reviews) - Users value the **increased customization** options in iCIMS, enhancing efficiency in managing candidates and workflows. (48 reviews) - Users appreciate the **extensive customizability** in iCIMS, enhancing both workflow efficiency and user experience. (45 reviews) - Users value the **efficiency** of iCIMS, noting its effective workflow management and streamlined candidate tracking. (38 reviews) - Users value the **recruitment efficiency** of iCIMS, facilitating organized management of high volumes of candidates seamlessly. (38 reviews) - Users value the **in-depth reporting and efficient candidate matching** capabilities of iCIMS, enhancing their recruiting process. (36 reviews) - User Interface (33 reviews) - Customization Options (32 reviews) - Helpful (29 reviews) - Talent Acquisition (29 reviews) **What users dislike:** - Users find **limited customization options** in iCIMS, impacting usability and overall user experience. (27 reviews) - Users find iCIMS has a **high learning curve** for system admins, making comprehensive training essential yet challenging to obtain. (26 reviews) - Users find it challenging to reach live support, leading to **poor customer support** and slow issue resolution. (22 reviews) - Users struggle with **difficult navigation** , finding it cumbersome to reach desired sections and manage views effectively. (21 reviews) - Users face **poor support services** with slow tech help and difficulty reaching live representatives for assistance. (19 reviews) - Users face **integration issues** with interview scheduling, affecting connectivity with calendars and candidate self-scheduling. (18 reviews) - Users find the **difficult learning curve** of iCIMS due to its complex dashboard and customizations challenging to navigate. (17 reviews) - Users face **missing features** in iCIMS, such as outdated products and limits on data export capabilities. (16 reviews) - Users find iCIMS to be **not user-friendly** , with complex processes and unintuitive navigation that hinder efficiency. (16 reviews) - Access Limitations (15 reviews) ## ICIMS Reviews ### 1. Excellent for onboarding tracking **Rating:** 5.0/5.0 stars **Reviewed by:** J N. | Human Resources Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about ICIMS?** I love the delegate tool inside the requisitions for marking off onboarding tasks **What do you dislike about ICIMS?** The inability to sort by status in the req list **What problems is ICIMS solving and how is that benefiting you?** Ability to constantly share where a candidate is at with onboarding with recruiters and hiring managers through icims I am more productive and performance us increased ### 2. SkillSurvey is a HUGH time saver and you receive invaluable information. **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn R. | Talent & Culture Project Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about ICIMS?** There are so many things to like about Skill Survey; not only is the timeframe for completion notable, the text individuals share is invaluable. Previous to purchasing SparkHire, I can't think of a time where we did not hire an individual based on completing traditional phone screens. Since implementing, we have made the decision not to hire based off of information provided. Also, the insight given provides leaders with potential areas of growth. **What do you dislike about ICIMS?** At this time, I have found no areas of dislike. **What problems is ICIMS solving and how is that benefiting you?** See "what do I like best" ### 3. Gain New Insight into Your Candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Better B. | HR Specialist/HRIS Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about ICIMS?** To start with, Skill Survey Reference is easy to use. The dashboard, the user interface, the navigation throughout the portal - is all simple and efficient. Entering candidates into Skill Survey Reference is also simple. The 'somewhat' recently added text messaging feature has been excellent at helping contact both the candidate and his/her references. The jobs library is extensive and makes finding similar job surveys easy. Another great feature is the ability to create custom surveys and add custom questions to the established surveys. This feature allows us to add the questions that we need to help protect our organization from the liability of poor candidate screening practices. An example of this would be asking references if the candidate has ever shown a history of workplace violence or a history of illegal harassment behavior. Once completed, the reports are easy to read and understand. **What do you dislike about ICIMS?** Skill Survey Reference is a great tool. However, there is one tiny aspect that can be a pain at times - the minimum reference count. Currently, at least two references must complete the survey in order for a report to be finalized and viewed. If this is not the case, you can not view the report. At all. **Recommendations to others considering ICIMS:** I would recommend Skill Survey Referece. **What problems is ICIMS solving and how is that benefiting you?** The scoring and comments sections of the Skill Survey Reference Reports allow us to gain an insight into the candidate's work ethic/behavior, personality, and strengths/weaknesses. This has helped our recruiting process become more efficient. ### 4. I love ICIMS - have only been using for a short while, but fun to learn it's many features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2016 **What do you like best about ICIMS?** Many features and templates already built in the product and ready to use - throughout all stages of the process (recruiting, hiring, and onboarding). I just wish I had more time to explore all the options and maximize it to the fullest capabilities the system has! Anytime that we've contacted the help desk, they've always been extremely fast on their turnaround time and they always find the answers for us so we can continue operations. Everyone we've talked to and demonstrated the system to is totally on board and they can't wait to see what else we are going to do in iCIMS! **What do you dislike about ICIMS?** not enough time in the day to take advantage of it's full features. **Recommendations to others considering ICIMS:** at least do a free trial if available so you can view the product **What problems is ICIMS solving and how is that benefiting you?** total paper process is slowly turning into a much more efficient electronic process. I was able to learn enough about the system in also being new to the system so that I could then share that excitement with the teams we were rolling it out to so that they are also now on board and also getting in the system themselves to play around and get more comfortable with how to do everything. I encouraged them to not be afraid of the system, but keep playing so they also can gain a comfort level and be able to help improve efficiencies within their own jobs. ### 5. SkillSurvey Reference Review **Rating:** 4.5/5.0 stars **Reviewed by:** Suzanne B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2021 ### 6. Technical Sourcer **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about ICIMS?** Relativley easy to use. There is a lot of information that can be used **What do you dislike about ICIMS?** Can be slow and difficult to filter what you are searching for **What problems is ICIMS solving and how is that benefiting you?** Easy to track candidates that have applied to job reqs ### 7. Easy to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about ICIMS?** There are multiple correct ways to do the same task. **What do you dislike about ICIMS?** Figuring out which variable populates what can be frustrating as well as when the variables do not work. **Recommendations to others considering ICIMS:** You can't really go wrong with it. **What problems is ICIMS solving and how is that benefiting you?** Seamless recruitment process from start to finish. Easy to use, letting me focus less on figuring out the software and more on doing my job. ### 8. REVIEW **Rating:** 2.5/5.0 stars **Reviewed by:** Samantha G. | Operations Internship, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about ICIMS?** How large the database is, with lots of great talent **What do you dislike about ICIMS?** Very difficult to use, other databases are much simpler **Recommendations to others considering ICIMS:** Use easier databases **What problems is ICIMS solving and how is that benefiting you?** More talent with an easier boolean search, but icims is more difficult and harder to read ### 9. Well Worth the Investment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about ICIMS?** It saves my recruiters an average of 2-3 days when it comes to obtaining references. **What do you dislike about ICIMS?** Nothing really. It works very well. Love the ease of use **What problems is ICIMS solving and how is that benefiting you?** It makes the Recruiters more efficient. Time that can be better spent on actual recruiting ### 10. Great functionality, but poor user interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** It's so easy, as an employer, to request references. References really do respond quickly and you gain valuable feedback. **What do you dislike about ICIMS?** Utilizing SkillSurvey can be a pain. I feel the interface is overly complicated, and there could be more analysis of the data to help me as a non-data oriented person understand the information. **Recommendations to others considering ICIMS:** SkillSurvey is a great tool that provides valuable insight at a reasonable price. I recommend providing hiring managers with a more brief summary of the results for them to digest, instead of providing the entire report. Would recommend SkillSurvey to small or large teams. **What problems is ICIMS solving and how is that benefiting you?** Saving TONS of time performing reference checks, and gaining valuable job-specific information. As a really small team, there would be no possible way for us to handle it on our own! ### 11. Easy Software for onboarding! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about ICIMS?** The software is a great tool to onboard applicants and efficiently allows us to do so quickly all on one platform. **What do you dislike about ICIMS?** The software at times can be frustrating as it is applicant dependent to complete tasks. **What problems is ICIMS solving and how is that benefiting you?** The software helps us to tackle how quickly we can onboard applicants by allowing us to use this platform to speed up our process. ### 12. Chief People Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Lori B. | Chief People Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** The database and the fact that we catch people faking their references. The insights are incredible and people will rate candidates fairly accurately and give specific feedback on skills required for the job. One comment stated that the candidate was a great person as long as you don't require her to sell anything. The position was for Insides Sales. Respected resource with incredible data. **What do you dislike about ICIMS?** Nothing. Just don't like the fact that candidates try to cheat. Don't like the features around current employer references but it is not something we haven't been able to work through. **What problems is ICIMS solving and how is that benefiting you?** Hiring much better Inside Sales staff, preventing bad hires who don't have the skills required for the job and significantly reducing turnover. ### 13. SkillSurvey Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about ICIMS?** The most helpful piece of the system is the preloaded positions and ease os use. The progress of each application can be seen as I first login and I can file each applicant away as the interview process progressess. **What do you dislike about ICIMS?** I have not found anything least helpful however I would like to be able to share the report with other users in my organization rather than having to print it out. **Recommendations to others considering ICIMS:** I would love to be able to share the final report with others in my organization electronically rather thatn by paper. **What problems is ICIMS solving and how is that benefiting you?** The benefits are really with my administrative staff. As the interview process progresses they find the information provided to be quite helpful. ### 14. Organized, easy to use and view results **Rating:** 5.0/5.0 stars **Reviewed by:** Neshia B. | HR Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2021 **What do you like best about ICIMS?** Organization of the software. You can easily organize candidates in the process and the ones that ate finalized. **What do you dislike about ICIMS?** I wouldn't say I like the rating scale for this; I wish it was more standard and had a 1-10 rating scale rather than a 1-7 scale. **Recommendations to others considering ICIMS:** My only recommendations would be that it is a 1-7 rating scale, don't let the rating scale be too harsh on candidate reference feedback. **What problems is ICIMS solving and how is that benefiting you?** Accurate reference reports for candidates before they are hired, making the onboarding process more seamless. ### 15. ICIMS for your Applicant Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about ICIMS?** I like that it's user-friendly interface. **What do you dislike about ICIMS?** I'm not too fond of the long wait times when I have to call in the Customer Service line. **What problems is ICIMS solving and how is that benefiting you?** I am becoming more compliant with my applications in the different states. I have realized great support from ICIMS. ### 16. SkillSurvey reports are a useful tool for our hiring managers **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa H. | HR Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about ICIMS?** The confidential comments are very helpful. **What do you dislike about ICIMS?** Some users say it takes too long to complete the surveys, and sometimes it takes days for references to start the process. **Recommendations to others considering ICIMS:** It is a great tool to reduce hiring manager stress and give them some time back in their day! **What problems is ICIMS solving and how is that benefiting you?** Problems solved; reduced hiring manager time to contact references. Benefits, more conversation around the reference check process and results. ### 17. Saved our Recruiting Team Hours of Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about ICIMS?** The ability for Skillsurvey to keep track, as a single source of truth, the saved reference contact information and results. **What do you dislike about ICIMS?** There are quite a few emails to members of my team. **Recommendations to others considering ICIMS:** SkillSurvey will save you time and effort! Spend time in the beginning learning all of the capabilities and it will become irreplaceable. **What problems is ICIMS solving and how is that benefiting you?** Before SkillSurvey, we only reached out to some candidate references and certainly did not chase them down until they answered. With skillsurvey, a "gentle reminder" approach has increased our responses tenfold, while hardly increasing our time spent setting up the references at all. ### 18. Ok to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about ICIMS?** You can tab through the applicants' resumes quickly and push them to another ATS if needed. It is also pretty straightforward to use and can dispistion canddates via email from it. **What do you dislike about ICIMS?** It is hard to run searches to find candidates from all the past reqs and it take a very long time to load. **What problems is ICIMS solving and how is that benefiting you?** Sourcing for candidates ### 19. Experience is okay, but overall could use some work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2021 **What do you like best about ICIMS?** Very user-friendly with the ability to compare candidates appropriately. **What do you dislike about ICIMS?** Nothing I dislike about the program. Could maybe be set up a different way or show the dashboard consciously but what is there now is helpful. **What problems is ICIMS solving and how is that benefiting you?** Hiring, screening, comparing. Definitely realized the time it saved in reviewing applicants. ### 20. Easy, Hands-Off, Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca G. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** The simplicity of using SkillSurvey and the quick nature of getting qualified references back. **What do you dislike about ICIMS?** I really can't think of anything that I don't like. It's serving it's purpose for us! **What problems is ICIMS solving and how is that benefiting you?** Less phone time tracking down references by phone calls. Candidate ownership of the process puts priority on them to provide references and follow up. ### 21. Applicant Reference Resource **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2021 **What do you like best about ICIMS?** I liked the data output the best when reviewing applicants' strengths and weaknesses. **What do you dislike about ICIMS?** I disliked having to remind references to complete the survey. **What problems is ICIMS solving and how is that benefiting you?** The SkillSurvey better objectifies the applicant review process. ### 22. All things great but good for nothing **Rating:** 1.0/5.0 stars **Reviewed by:** Anuj V. | Human Resources Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2021 **What do you like best about ICIMS?** The amount of integrations possible with it **What do you dislike about ICIMS?** Interface, workflows, UX, complexity of handling the system etc **What problems is ICIMS solving and how is that benefiting you?** To be frank not able to solve much of my problems. In fact, the complexity of handling the system made it feel like a burden ### 23. HR Coordinator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** It is so easy to compare candidate reports for those hard calls on which to choose. It is also nice to see the comments left by the references. **What do you dislike about ICIMS?** There really isn't anything that I dislike about Skill Survey. It's reports and insight have been of great value to our company. **What problems is ICIMS solving and how is that benefiting you?** Utilizing Skill Survey as part of our recruiting process has eliminated manually calling any references. It has saved time and provided a consistent questionnaire for the references regardless of the recruiter. ### 24. Absolutely a Game Changer! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** This is a game-changer in areas of efficiency and obtaining relevant, insightful references that are far better than what we could have obtained over the phone. **What do you dislike about ICIMS?** It can be somewhat difficult finding the perfect match for the reference tool at first, but it gets easier with time. **What problems is ICIMS solving and how is that benefiting you?** We are able to gather references earlier in the search process, on more than one candidate and the time savings are invaluable. We will never go back! ### 25. Lacking Function **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2021 **What do you like best about ICIMS?** Screening questions, auto-reject, candidates to CSV. Can review through candidates quickly. **What do you dislike about ICIMS?** The workflows and views are ineffective, recruiter manager communication, reports are extremely non-intuitive. **What problems is ICIMS solving and how is that benefiting you?** We used it as an ATS. Very few benefits from a recruiter workflow standpoint. ### 26. Straight forward and simple. **Rating:** 4.0/5.0 stars **Reviewed by:** John S. | Discovery Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** I appreciate that skill survey has a straight forward interface that is easy to navigate. All email communications are easy to spot and understand. **What do you dislike about ICIMS?** Too often, questions are phrased poorly or are unclear on inferences and givens. **What problems is ICIMS solving and how is that benefiting you?** Through the use of this software our institution has gained clear and usable statistics. A clear understanding of the combined thoughts and insights of all of our staff is quite a powerful resource. ### 27. U are the best **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon P. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about ICIMS?** The updated resumes being uploaded by top companies **What do you dislike about ICIMS?** when you collect resumes for free then why do you charge foe resumes **What problems is ICIMS solving and how is that benefiting you?** free resumes ### 28. Completely Redefines Reference Check Process for Our Company **Rating:** 4.0/5.0 stars **Reviewed by:** Jill H. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about ICIMS?** I like that SkillSurvey involves the new hire in their own reference check process. It's no longer having to call people, and it can be done by the reference conveniently at any time. **What do you dislike about ICIMS?** Once reports are finalized, it's a little hard to view the report easily. It seems like it should be more present or obvious, because it seems hidden. **Recommendations to others considering ICIMS:** If you're looking for an easy and detailed way to view past work experiences, SkillSurvey is a great resource for your team! **What problems is ICIMS solving and how is that benefiting you?** One problem is that a new hire said that the emails sent to references looked like spam, so they didn't trust it. But I'd say the benefit of having a professional, detailed report available quickly is worth it. ### 29. Pretty good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about ICIMS?** Keeping different applicants organized. Customizable layout. Green and red buttons to move forward or stop an applicant in the process. **What do you dislike about ICIMS?** There should be an intructiomal video when you first start using the system as it can take a couple of weeks to get used to it. **What problems is ICIMS solving and how is that benefiting you?** Tracking applicants. Editing job descriptions. Tracking data. ### 30. 12 years and counting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about ICIMS?** By far the easiest system to use with the most advanced customization. I have used this system for over 12 years and have not found one that compares. There are endless custom fields and reports that can be created. I have used the system in 3 organizations and have made it unrecognizable from one company to the next in order to suit each organization's unique requirements. **What do you dislike about ICIMS?** There are small things that can be improved but nothing I dislike. It would be nice to have custom notifications when certain actions are taken. For example, an email every time a new job is created. There could also be more intuitive searching. **Recommendations to others considering ICIMS:** Do it! I have implemented this system 3 times and it has always been a success. We have looked at all the major players multiple times over the years and always go back to using iCIMS. They are simply the best product at the best price. **What problems is ICIMS solving and how is that benefiting you?** We have a remote team of 7 recruiters that are filling over 100 positions a month. We needed a central system to ensure recruiting was as efficient as possible. This has lowered our time to fill and has allowed us to track sourcing activities much easisr. ### 31. Critical for hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about ICIMS?** Love how easy it is to get multiple references without the hassle of many phone calls, etc. **What do you dislike about ICIMS?** SkillSurvey seems to have pretty much dialed in the reference checking. No issues. **What problems is ICIMS solving and how is that benefiting you?** Big problem is reference checking for potential hires. Using SkillSurvey has decreased the cost and increased the quality of the insights for references. ### 32. Great for Recruiting & Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Barrett C. | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about ICIMS?** For TA, the user interface is very intuitive. The mobile app also works great if you have field associates who are hiring managers. The system also allows you to easily track a candidate profile from start to finish and evaluate where critical drop-offs may happen. **What do you dislike about ICIMS?** Offer management tool--although new--does not allow you to send offers in bulk. This is a huge miss. Additionally, iForms are not fluid and take a long time to finish. It's a bit disappointing that iCIMS has not provided a solution to allow company admins to create custom iForms at this point, or a functional equivalent. Next, reporting is difficult to navigate through to find the correct variables. Finally, there are not a lot of great options for configuring custom alerts/notifications/emails at various stages. **What problems is ICIMS solving and how is that benefiting you?** Understanding which sourcing streams are the most profitable vs which ones lead to the highest turnover. ### 33. Streamlines Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about ICIMS?** Love how it stores all the applicants, and it also makes my job easier. Provides a detailed assessment. **What do you dislike about ICIMS?** So far there is nothing that I dislike. It has functioned well. **What problems is ICIMS solving and how is that benefiting you?** No problems. Benefits: Keeping reference checks the same with differing job positions. Time saver Covers all the bases ### 34. This has been a game changer for our hiring **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2021 **What do you like best about ICIMS?** That the reviews are anonymous and quite frankly, VERY candid. **What do you dislike about ICIMS?** Cant think of anything really. It is a really well thought out platform that has a great workflow. **Recommendations to others considering ICIMS:** Very much worth the investment **What problems is ICIMS solving and how is that benefiting you?** Honestly, we never checked references to the level we should have previously because it was so time consuming. Now we are getting a good look at candidates that are serious, and for the candidates that are not serious; they dont submit references, and eliminate themselves quite efficiently. ### 35. Great feedback given confidentially **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** The best thing about it is taht previous employees can give their feedback annonymously **What do you dislike about ICIMS?** There is nothing that I dislike about this product **What problems is ICIMS solving and how is that benefiting you?** The problem we were looking to solve is getting feedback without having to chase someone down on the phone ### 36. User friendly and efficient reference check tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** Very little work is needed by the initiator of the survey. **What do you dislike about ICIMS?** Having to have two additional references instead of just one complete the survey in order to refinalize. **What problems is ICIMS solving and how is that benefiting you?** We are making good choices with our hiring choices. ### 37. SkillSurvey **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** SkillSurvey has simplified our reference check process and created natural pipeline with the reference opt-in. **What do you dislike about ICIMS?** The interface is not as intuitive as I would like. It could use some simplification and 'beautifying.' **What problems is ICIMS solving and how is that benefiting you?** Consistency with reference checks. ### 38. We have seen a hire success rate when requesting references electronically **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about ICIMS?** The ability to send request electronically **What do you dislike about ICIMS?** We have no issues at this time. We are happy with the service **What problems is ICIMS solving and how is that benefiting you?** We no longer manually send multiple emails to new hire references or track responses manually. ### 39. iCIMS Talent Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2020 **What do you like best about ICIMS?** I like how we can support a national recruitment effort easily and remotely. The system is easy for the end user and is very customizable. **What do you dislike about ICIMS?** Was not completely offered in the two languages we needed so we had to do much of the translation ourselves. Back end takes some getting used to, but once you have it, you got it. **Recommendations to others considering ICIMS:** Once it is up and running it will be a tool you can use to improve ROI on recruitment functions. **What problems is ICIMS solving and how is that benefiting you?** We have more data analytics than we ever have and exactly as much control as we need for the recruitment team and the freedom for our managers to do their jobs within those permissions. It replaced 3 systems: Requisitions, social media distribution and approval sequences. ### 40. iCIMS review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2020 **What do you like best about ICIMS?** It is so customizable and has every feature we were looking for in an ATS. Our rep for implementation has been great. It seems that they have every answer to our questions and are able to set the system up to do almost anything we want it to do. It also integrates easily with our background check, HRIS, and testing system. **What do you dislike about ICIMS?** Not too many complaints! It is a little challenging to use until you learn how to navigate and use the system, but I think that is true of learning any new system. It also is expensive, both for iCIMS itself as well as the integrations we have with other systems. But I think it is worth it for the level of service and customization that you get. **What problems is ICIMS solving and how is that benefiting you?** It automates our recruiting and onboarding process tremendously. It is easy to tell where a candidate is in the process at any time, keep track of communications, run various reports, and customize anything you may want the system to do. ### 41. Great recruiting platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about ICIMS?** iCIMS is an excellent recruiting platform. We moved from a very manual applicant tracking system, so iCIMS was a refreshing upgrade. It's mobile optimized, has strong reporting capabilities, and is very user friendly both for the company and candidates. We appreciate the partnerships and information we are provided from iCIMS. The support is also great. They are responsive and knowledgeable. **What do you dislike about ICIMS?** There isn't much I dislike. When I'm creating reports, because you can report on any information in the system, it can take a while to find the right data to build the report. **Recommendations to others considering ICIMS:** iCIMS has a lot of capabilities. Our account manager and technical team have been great resources. If you are having an issue or can't figure out how to fit something in your process or improve it, they are a great resource to tell you the capabilities of the system and offer suggestions. **What problems is ICIMS solving and how is that benefiting you?** iCIMS has allowed us strong reporting capabilities, a better candidate experience, and more efficient hiring process. ### 42. It was very informative, a lot of great new information, great panels, and I enjoyed seeing people. **Rating:** 4.5/5.0 stars **Reviewed by:** Robert K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about ICIMS?** I liked the live speakers it was informative, the panels that you can explore, I liked the live chat feature as well. **What do you dislike about ICIMS?** The badges to get prizes, it was too difficult to get them, and very time consuming. **Recommendations to others considering ICIMS:** Yes I would recommend other businesses. **What problems is ICIMS solving and how is that benefiting you?** The talent cloud has helped me hire new employees quicker by allowing now jobs to be posted to employer sites and make background checks go quicker. And the layout is nice. ### 43. Excellent Resource **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about ICIMS?** I love that i dont need an employee making calls for references. I also love the data that i get on the reference. **What do you dislike about ICIMS?** Nothing. It is a great product. It has met all of my expectations and more **Recommendations to others considering ICIMS:** Buy it. It is well worth the cost. The cost of ONE bad hire is worth more than the annual subscription. Well worth it. **What problems is ICIMS solving and how is that benefiting you?** I get WAY better references using this system than using calls. In my 20+ year career in HR, i denied employement to 3 people due to references. Skill Survey has helped me with well over a hundred hiring decisions and directly caused me NOT to hire someone at least a dozen times. ### 44. Awesome, Automated, Reference checking Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about ICIMS?** It's efficient, easy to use, and people can share feedback when it's most convenient for them **What do you dislike about ICIMS?** Not everyone is familiar with the tool and therefore may not "trust" it to be reliable **What problems is ICIMS solving and how is that benefiting you?** Managers only need to call references if they choose to, and this saves a ton of time. The references are honest and thorough ### 45. consistently one of our top sources for hires **Rating:** 5.0/5.0 stars **Reviewed by:** Aubrey D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about ICIMS?** The platform is automated so little manual work has to be done. Emails are easy to configure and brand. Customizable questions. **What do you dislike about ICIMS?** I would love to see a direct integration with our applicant tracking system and more skills based questions specific to healthcare. **Recommendations to others considering ICIMS:** Automating the reference process into a quick email survey is essential to keeping our recruitment process short and simple. I love that we can also collect leads for references that also may be interested in working for our company! **What problems is ICIMS solving and how is that benefiting you?** Excellent customizability in questions. Ability to compare references and receive detailed feedback on candidates that are applying for the same position. ### 46. Gather reference data at critical stages of the employee background and job history **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about ICIMS?** User-friendly platform. Good concept and easy to understand **What do you dislike about ICIMS?** There is nothing I do not like in Skills Survery platform **What problems is ICIMS solving and how is that benefiting you?** Gather reference data at critical stages of the employee background and job history ### 47. I would recommend SkillSurvey to friends and colleagues for the ease and efficiency of use **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha W. | Recruiting and Resource Partner, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about ICIMS?** The ease of sending the survey to candidates; options for surveys that meet our business needs; questions within surveys are specific **What do you dislike about ICIMS?** The manager override requires that references are submitted before we can override **What problems is ICIMS solving and how is that benefiting you?** No need to call references; references are coming back sooner; snapshot of references make it easy to assess a candidate ### 48. iCIMS Talent Cloud Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2020 **What do you like best about ICIMS?** SaaS solution with a great user interface and easy navigation. Fairly intuitive for end users. **What do you dislike about ICIMS?** Backend may need additional work to automate processes. The system is flat and not dynamic like other systems. There are lot of custom work needed for data automation. **Recommendations to others considering ICIMS:** Make sure you have a good implementation team and be prepare for automating data on your end rather than iCIMS' end. **What problems is ICIMS solving and how is that benefiting you?** Front end usage is quick and easy and very intuitive; this is always a plus for the end user. ### 49. We love SkillSurvey! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about ICIMS?** It is quick and easy! There is nothing to it! **What do you dislike about ICIMS?** I have no dislikes. As a matter of fact, I think it does what it needs to do perfectly. **Recommendations to others considering ICIMS:** Why pick up the phone and call each reference? This is much better, and it gives you your time back! Not only that, I find people are willing to give more info specific to my candidate if they know it is aggregate date. **What problems is ICIMS solving and how is that benefiting you?** I get my time back and don't have to call each reference! ### 50. Great tool for data-driven hiring decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2020 **What do you like best about ICIMS?** Working with engineers and scientists requires bringing data to decisions and SkillSurvey does just that! **What do you dislike about ICIMS?** Wish there were more life science-specific job surveys such as Biomedical Engineer, CMC, Project Manager, Clinical Affairs, Regulatory Affairs, etc. Also, I dislike the fact that I only get one notification to finalize a person and not another when other references are received. **Recommendations to others considering ICIMS:** Provide the Manager Hiring Guide along with the survey results **What problems is ICIMS solving and how is that benefiting you?** Side by side comparison tool gives us a great view of two great candidates. ## ICIMS Discussions - [access same references](https://www.g2.com/discussions/26639-access-same-references) - 1 comment, 1 upvote - [What is the best time for a client to use SkillSurvey Reference for a job applicant?](https://www.g2.com/discussions/5498-timing) - 1 comment, 1 upvote - [Does SkillSurvey Reference allow for ratings of job skills?](https://www.g2.com/discussions/5497-ratings) - 1 comment, 1 upvote - [Is it easy for hiring managers to understand reference feedback?](https://www.g2.com/discussions/5496-interpreting-results) - 1 comment, 1 upvote - [How do you obtain insight on soft skills?](https://www.g2.com/discussions/5495-soft-skills) - 1 comment, 1 upvote - [View ICIMS pricing details and edition comparison](https://www.g2.com/products/icims/reviews?page=8&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+05%3A11%3A42+-0500&secure%5Bsession_id%5D=baf57c88-ac66-42dc-bf24-42d303b5921c&secure%5Btoken%5D=f90806c9eacaf4d4307e03624df5d44b78ec01a2d59d0f47200960d9360a58ee&format=llm_user) ## ICIMS Integrations - [Accurate](https://www.g2.com/products/acsonnet0-accurate/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Criteria](https://www.g2.com/products/criteria/reviews) - [Dalia](https://www.g2.com/products/dalia/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [First Advantage](https://www.g2.com/products/first-advantage/reviews) - [Hirevue](https://www.g2.com/products/hirevue/reviews) - [JDP](https://www.g2.com/products/jdp/reviews) - [JobTarget](https://www.g2.com/products/jobtarget/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Nexxt](https://www.g2.com/products/nexxt-nexxt/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Sterling Backcheck](https://www.g2.com/products/sterling-backcheck/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## ICIMS Features **Basics** - Reporting - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Career pathing** - Employee Profiles - Career Paths **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Opportunity matching** - Opportunity Database - Opportunity Matching **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Analytics and integrations** - Skills Analytics - Reporting - Integrations **Job Content Creation** - AI-Generated Job Descriptions **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Natural Language Interaction **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top ICIMS Alternatives - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 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