--- title: ICIMS Reviews meta_title: 'ICIMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 989 reviews by the users' company size, role or industry to find out how ICIMS works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 989 scale: '5' date_modified: '2026-07-21' parent_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # ICIMS Reviews **Vendor:** ICIMS **Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **Average Rating:** 4.2/5.0 **Total Reviews:** 989 ## About ICIMS ICIMS is the talent acquisition platform that unites the strengths of enterprise software with the transformative power of AI. More than 4,400 companies across 200 countries — including a quarter of the Fortune 500 — trust ICIMS to find and hire the people who shape their future. With insights from billions of hiring interactions, continual AI innovation and a highly extensible platform, ICIMS makes hiring a true business advantage. Our platform includes ICIMS Hire and ICIMS High Volume Hiring (ATS), ICIMS Engage (CRM), ICIMS Employer Branding (career sites), and ICIMS Coalesce AI -- all designed to work together within an extensible ecosystem that supports how and where organizations hire. ## ICIMS Pros & Cons **What users like:** - Users find ICIMS to be **intuitive and customizable** , with excellent support that enhances the overall experience. (71 reviews) - Users value the **increased customization** options in iCIMS, enhancing efficiency in managing candidates and workflows. (48 reviews) - Users appreciate the **extensive customizability** in iCIMS, enhancing both workflow efficiency and user experience. (45 reviews) - Users value the **efficiency** of iCIMS, noting its effective workflow management and streamlined candidate tracking. (38 reviews) - Users value the **recruitment efficiency** of iCIMS, facilitating organized management of high volumes of candidates seamlessly. (38 reviews) - Users value the **in-depth reporting and efficient candidate matching** capabilities of iCIMS, enhancing their recruiting process. (36 reviews) - User Interface (33 reviews) - Customization Options (32 reviews) - Helpful (29 reviews) - Talent Acquisition (29 reviews) **What users dislike:** - Users find **limited customization options** in iCIMS, impacting usability and overall user experience. (27 reviews) - Users find iCIMS has a **high learning curve** for system admins, making comprehensive training essential yet challenging to obtain. (26 reviews) - Users find it challenging to reach live support, leading to **poor customer support** and slow issue resolution. (22 reviews) - Users struggle with **difficult navigation** , finding it cumbersome to reach desired sections and manage views effectively. (21 reviews) - Users face **poor support services** with slow tech help and difficulty reaching live representatives for assistance. (19 reviews) - Users face **integration issues** with interview scheduling, affecting connectivity with calendars and candidate self-scheduling. (18 reviews) - Users find the **difficult learning curve** of iCIMS due to its complex dashboard and customizations challenging to navigate. (17 reviews) - Users face **missing features** in iCIMS, such as outdated products and limits on data export capabilities. (16 reviews) - Users find iCIMS to be **not user-friendly** , with complex processes and unintuitive navigation that hinder efficiency. (16 reviews) - Access Limitations (15 reviews) ## ICIMS Reviews ### 1. Amazing product with great potential **Rating:** 4.0/5.0 stars **Reviewed by:** Sona S. | Associate - TA Tools, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about ICIMS?** ICIMS ATS in particular is very user friendly. I had no previous experience using an HRIS previously & was able to very quickly adapt to the role of being a system administrator. In the time since, I have been impressed with additional releases & improvements to certain sections of the system. I am also pleased at the resources available to learn more on the system as well as the support we receive from customer support agents. **What do you dislike about ICIMS?** There are a few limitations that takes away from the product. For example, formatting issues using the Offer module makes it difficult to create professional-looking legal documentation as well as to onboard our team to this new process. In the time since the offer module was released, no updates have been made to increase functionality **What problems is ICIMS solving and how is that benefiting you?** File library limit - ISIMS is trying to increase the number of files we are allotted. 500 is too few as this number includes files, branding, images from iforms, iforms, as well as signatures in the form of images for the offer module. I believe improvements to the Offer module will be the most beneficial. This will prevent ICIMS users from using another system to generate & send offers. Limitations with signatures need to be addressed and multilevel numbering needs to be available. ICIMS has also given us the ability to configure our own iforms - this has increased our efficiency. ### 2. ATS with good functionality overall **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** iCIMS has all of the functionality needed to get your job done as a recruiter. For the most part, it is a fairly intuitive system with a lot of fuctions and automation. **What do you dislike about ICIMS?** Some functions could be better placed/easier to access. I would like to have a better way to include knockout questions in the requiisiton input process. **What problems is ICIMS solving and how is that benefiting you?** iCIMS is our applicant tracking system so it is used for all positions (internal and external) that we recruit for within the organization. It gets the job done and keeps recruiters very organized. ### 3. iCIMS Talent Cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Harold A. | Director of TA, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** Convenience, user friendly, big improvement in technology. **What do you dislike about ICIMS?** Customer Support Concerns Users have reported delays in response times for technical support. Resolution of complex issues may take longer than expected. **What problems is ICIMS solving and how is that benefiting you?** iCIMS Talent Cloud solves several talent acquisition and hiring challenges, providing key benefits for organizations looking to streamline their recruiting processes. **Official Response from Jenine Laviola:** > Hello my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you find iCIMS Talent Cloud convenient, user-friendly, and technologically advanced. We apologize for any delays in our technical support and are actively working to improve our response times. If you need anything at all please reach out Jenine.Laviola@icims.com ### 4. iCIMS - a valuable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca H. | Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** iCIMS offers a comprehensive suite of tools that cater to an individual business' needs. It is user-friendly and truly makes the recruiting workflow more efficient. The platform's dashboard is customizable, which allows each individual user to tailor it to their own needs and enhances the overall experience. **What do you dislike about ICIMS?** The initial setup and customization proces could be a bit overwhelming, but once setup the platform is GREAT. **What problems is ICIMS solving and how is that benefiting you?** The platform offers detailed resources, such as webinars, guides, and a dedicated support team that responds quickly to any and all inquiries. ### 5. Liking iCIMS more and more each day. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2023 **What do you like best about ICIMS?** I like the integration with our HR Core system. **What do you dislike about ICIMS?** There are a lot of manual steps, but we are working with a consultant to help with our set-up to work through this. Sometimes it may be difficult to get the help needed, but I believe this is a time zone issue. **What problems is ICIMS solving and how is that benefiting you?** Reporting of new hires and changes to teams outside of HR to help with other employee set-up issues Working on integrating into our Core HR system iForms are a great help with needed information from candidates ### 6. Woeful customer service and support. Like the Hotel California - you can never leave... **Rating:** 1.5/5.0 stars **Reviewed by:** Jo Y. | Operations Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about ICIMS?** The searching and reporting is great. Its very customisable so you can adapt it to your own processes and make it work however you want to use it. **What do you dislike about ICIMS?** A clunky interface, TERRIBLE customer support who respond back with a rubbish answer in order to meet their SLA and then take days to come back with an actual answer to your question. Account Success Managers that leave the company every 6 months without letting you know and without providing any handover, Very US focused. Whilst good for permanent recruitment, less good for contract/agency work. CRM element to it is rubbish. Don't think abiout trying to move to another system after you've been here for a while - I am trying to migrate but they are making the process as hard as possible, with limited data backups and zero support with trying to understand the data model. **What problems is ICIMS solving and how is that benefiting you?** Good for managing candidates through the workflow of searching, application through to offer. Good for reporting. ### 7. Overall Great Platform **Rating:** 4.0/5.0 stars **Reviewed by:** CHERILYN G. | Corporate Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about ICIMS?** After transitioning from ADPRM to iCIMS, I like the reliability of the platform best of all. Although not perfect, the system has less outages and error messages than other systems I have used for recruiting. In comparison, the system is much more user friendly with profile information dislayed in a manner that makes it possible to move faster through each workflow . For full cycle recruiting, you have all the phases of talent acquisitions in one place, which allows for faster onboarding and offer extension. System alerts, and updates are deliverd to your inbox in a timely manner which eliminares the need to research each step of the process. I also like the features in the CRM that can be used for marketeting campaigns to promote hiring events and how all of the lead generation data is integrated into one place, **What do you dislike about ICIMS?** When searching for information for a specific applicant , or, trying to locate inhouse emails to send feedback forms- the system can be very slow and oftentimes there is a delay in getting the proper hiring managers email address. This needs to be resolved as it creates a abit of frustration when trying to move through the interview process and ensure the proper documnetation is completed. **What problems is ICIMS solving and how is that benefiting you?** The platform is ensuring all relevant data is captured and managed from one place. Saves time and effort, reduces recruiter frustration. ### 8. iCIMS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew E. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** The platform is easy to navigate and use. **What do you dislike about ICIMS?** The dashboard could be less cluttered. There are some features on it I don't utilize. **What problems is ICIMS solving and how is that benefiting you?** We no longer have to rely on multiple Smartsheets to store candidate information. It's all now done in iCIMS and in one platform. ### 9. Covers everything, heavy data management **Rating:** 4.0/5.0 stars **Reviewed by:** Scott G. | Recruiting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** The best thing about iCIMS is how holistic the data is stored and accessed within the system. Also, the new upgrades like the Offer Center and Interview Scheduler are helpful with our feast/famine system of hiring. **What do you dislike about ICIMS?** While there is a ton of data, it is not always easily accessible. To be fair, the system was set up prior to my coming aboard, and there are workarounds, but if you don't live in the data every day, there are challenges in getting the data you want in the way that you want it. **What problems is ICIMS solving and how is that benefiting you?** iCIMS done a great job of getting us (as a company) into the growth phase that we're in now. With the integration of our background check provider (SimpliVerified) and ADP (payroll provider), our hiring and onboarding process has been streamlined and efficient. It would be nice to see other hiring things (like Motor Vehicle Reporting) integrated into iCIMS so we can have a one-stop shop for hiring. ### 10. Very configurable software with the ability to integrate to the rest of your TA and HR tech stack **Rating:** 5.0/5.0 stars **Reviewed by:** Kim H. | ATS Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** CONFIGURABILITY: The iCIMS Talent Cloud is extremely configurable to meet the needs of many organizations. Their core ATS can be as simple or complex, as needed, and can satisfy multi-lingual, multi-branded, and multi-regional organizations. REPORTABILITY: The core suite that was built by iCIMS (ATS, Onboard, Offer Management) is extremely reportable and therefore has the capability to measure business and team success quite easily. Dashboards can be built to not only drive daily actions, but also help recruiters to meet SLAs and work towards defined key metrics. CONNECTABILITY: For anything outside of the iCIMS realm, the system is able to be integrated through various methods. The iCIMS Marketplace has many options for standard integrations for more basic, straightforward connections. Teams that have more complex needs have the ability to work with iCIMS to build a custom integration. With a well configured, maintained, and adopted platform, teams can meet and exceed most of their recruitment goals with the iCIMS Talent Cloud. **What do you dislike about ICIMS?** RELIANCE ON SUPPORT: Due to the complex nature of some of the configurable elements of iCIMS, many organizations are reliant on the iCIMS Help Desk, even if they are fully capable of managing their platform themselves. Examples of configurations that require iCIMS Help Desk include security features (Search Locks, Security Rules) and automated notifications (Event Notifications). Additionally some foundational features requires the Help Desk to be involved in enabling them (Conditional Field Logic). REPORTABILITY: While the core suite can be reported upon, many of the products that were added to the Cloud via acquisition have not been fully integrated into the ATS, causing cross-product reportability to be impossible. Many of the acquired products do not have the ability to be reported upon at all or they only have standard dashboards/reports that cannot be adjusted to meet all needs. This is a stark contrast to the core suite of products. Although both of the above are frustrating, with the correct level of expertise, teams can rise above these challenges and still have a great experience with this software. **What problems is ICIMS solving and how is that benefiting you?** The iCIMS Talent Cloud helps to manage recruitment activities, automate timely communications, ensure compliance to business process, and staff teams across the world. ### 11. A modern ATS with room to grow **Rating:** 4.0/5.0 stars **Reviewed by:** Jason G. | System Manager of Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** While ICIMS has produced a modern ATS with all the bells and whistles, it's the customer service that truly goes above and beyond. From the very start, with a well-organized integration, to our go-live and continuing support, everyone we work with is knowledgable, professional, and efficient. As a daily user of ICIMS, I am very satisfied with the software and the support. ICIMS also offers significant educational and support materials through ICIMS Academy and ICIMS Community, which helps new hires learn to use the software more quickly and efficiently. **What do you dislike about ICIMS?** ICIMS data uploads can sometimes be difficult to work with, given the sheer number of reportable fields in the software. This can be confusing on the end-user side, but anytime I have to perform a large data upload I always reach out to my Customer Success Manager, who connects us with IT Support to assist. **What problems is ICIMS solving and how is that benefiting you?** ICIMS allows the end-user to be able to configure practically any field or function in the system, all without needing to work through support. This has allowed us to be more flexible and to react to evolving needs quickly. ### 12. iCims has been a wonderful Applicant Tracking System with lots of room for customization. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about ICIMS?** It has a pretty flexible reporting system that can literally report on any field you create in the system. **What do you dislike about ICIMS?** The login group feature isn't unlimited and only has a finite amount of login groups. **What problems is ICIMS solving and how is that benefiting you?** By using a single database to house all of our job requisitions, it has been extremely helpful in our day to day tasks of creating job requisitions, posting them and then using workflow to work through the request. **Official Response from Jenine Laviola:** > Hello, my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. ### 13. Takes Some Getting Used To **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** Once you are able to figure out how to navigate through the system, it is very easy to use but the learning curve is steep. The reporting and personalization of the system is phenomenal. **What do you dislike about ICIMS?** There are several things I would change such as needing to click several times to actually get where you want to go. When you try and resort your results, it never saves the view of you move of the screen. **What problems is ICIMS solving and how is that benefiting you?** Tracking recruitment data. **Official Response from Jenine Laviola:** > Hello my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you find the reporting and personalization features phenomenal. We'll take note of your concerns about navigation and make improvements. If you need anything at all please don't hesitate to reach out. Jenine.laviola@icims.com ### 14. Definitive solution for my TA team. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel G. | Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** Control all the hiring steps globally Identify candidates clearly Adapt to our necessities **What do you dislike about ICIMS?** A more friendly visual/graphic theme for our new generations. **What problems is ICIMS solving and how is that benefiting you?** To have full control over all my applicants, this consolidates all the talent in one place. **Official Response from Jenine Laviola:** > Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that iCIMS Talent Cloud is helping you to have full control of all your applicants and concentrate all the talent in one site. If you need anything at all please don't hesitate to reach out. Jenine.laviola@icims.com ### 15. ATS User Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about ICIMS?** The customization is amazing, I was ablre to modify the product to suit our uniques needs. **What do you dislike about ICIMS?** The Hiring Managers do not get notified when every applicant applies, especially the Indeed Quick Apply which is 90% of our applicants. It is ridiculously time consuming for them to go in and check if any new applicants have come in from Indeed. **What problems is ICIMS solving and how is that benefiting you?** Streamlining and automating our processes, more posting options and having the candidates all in one place. **Official Response from Jenine Laviola:** > Thank you for the kind words. We are glad you’re seeing significant value. As for your product concerns, we are always looking to improve and will pass your comments along to our product team. ### 16. iCIMS Recruiting Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** The most helpful part of iCIMS Talent Cloud is the ease of use and one of the upsides is the ability to find and reach applicants in multiple ways. **What do you dislike about ICIMS?** The least helpful thing is all notifications were moved to one place. It would be better if text messages were separate from general notifications. The application can also sometimes be slow and buggy. **What problems is ICIMS solving and how is that benefiting you?** It provides a recruiting platform that is clean and easy to use. ### 17. ICIMS is great! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2019 **What do you like best about ICIMS?** Using an electronic platform to reach out to our target applicants is so much better than using paper! **What do you dislike about ICIMS?** Not much to dislike - it's easy to use and understand **Recommendations to others considering ICIMS:** Definitely check out this product - you won't be sad **What problems is ICIMS solving and how is that benefiting you?** We have realized the benefits of using an electronic recruiting platform and it's great! We've also been able to integrate iCIMS with UKG Ready (our HR system of record), which has helped immensely in hiring. ### 18. A great tools with off the shelf ease of use but also easy to bespoke to specific needs or processes **Rating:** 4.5/5.0 stars **Reviewed by:** Clare M. | Talent Acquisition Partner, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** Ease of funcationality, clean and simple work flow processes **What do you dislike about ICIMS?** The ATS could be a little more aesthetically pleasing. **What problems is ICIMS solving and how is that benefiting you?** Caputuring our recruitment data, supporting our DEI initiatives, empowering our hiring managers with their recruitment **Official Response from Jenine Laviola:** > We're glad to hear that you find iCIMS easy to use and customize to your specific needs. We appreciate your feedback about the aesthetics of the ATS and will take it into consideration for future improvements. ### 19. iCIMS talent cloud is an easy system to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** The best thing about iCIMS Talent Cloud is how easy it is to extract useful data from, with results being shown almost immediately. **What do you dislike about ICIMS?** There is so many aspects to it that we find it difficult to recieve training on all, it would be great to have more. **What problems is ICIMS solving and how is that benefiting you?** It solves problems wepreviosuly had with GDPR issues and makes it easy to view all applicants we recieve in one place and quickly. ### 20. Ex **Rating:** 5.0/5.0 stars **Reviewed by:** Saranya B. | Application Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** If we need any guidance or any issue, it is very easy to reach out to iCIMS support through chat. The support agents are very supportive and helpful to resolving the issue and providing the guidance. **What do you dislike about ICIMS?** I didn't face anything in particular with iCIMS support which I dislike about **What problems is ICIMS solving and how is that benefiting you?** To make changes in forms, like adding a drop down value for a field. Guidance on how to pull reports. ### 21. Endless Possibilities **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** The configuration capabilities of iCIMS Talent Cloud are phenomonal. If you can dream it, iCIMS can likely build it! **What do you dislike about ICIMS?** iCIMS always offers support. If your system stops functioning as originally intended, or you need to change a workflow, iCIMS is always willing to assist with new configurations and troubleshoot any issues. **What problems is ICIMS solving and how is that benefiting you?** iCIMS is helping me streamline the candidate application process to make finding and hiring candidates easier! **Official Response from Jenine Laviola:** > Thank you for your feedback! We're committed to offering ongoing support and assistance to ensure that our system continues to meet your needs. ### 22. Easy & Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** I appreciate the ability to streamline a requsition on various platforms and be able to make changes on a single one. **What do you dislike about ICIMS?** The only downside is the software may not be the most intuitive. Sometimes you really have to look for what you want to do. **What problems is ICIMS solving and how is that benefiting you?** It is helping us to streamline our applicant process. It also serves as a database for our job descriptions which is great. ### 23. icims is effective and compact ATS and very flexible to use **Rating:** 5.0/5.0 stars **Reviewed by:** Sai A. | Taleo & iCIMS consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about ICIMS?** icims is effective and compact ATS and very flexible to use **What do you dislike about ICIMS?** The Scope for customization could be better **What problems is ICIMS solving and how is that benefiting you?** Hiring, Integrating to other hcm products, service now etc ### 24. Reliable ATS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** iCIMS is very reliable. You know what you are getting and the system rarely has bugs or issues which is also nice. **What do you dislike about ICIMS?** I dislike that iCIMS isn't very plug and play... it's almost customizable to a fault which can result in somewhat less than obvious user experience. **What problems is ICIMS solving and how is that benefiting you?** iCIMS helps us keep track of candidates in our workflow, drive reporting, and communicate with candidates. **Official Response from Jenine Laviola:** > Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. It's great to hear that iCIMS is helping you keep track of candidates, drive reporting, and communicate effectively. We're committed to providing solutions that benefit our users in their talent management processes. ### 25. Excellent Applicant Tracking System **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany D. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about ICIMS?** What I love most about iCIMS is how customizable it is. We’ve been able to tailor the workflows to fit our needs, which has helped to streamline our recruitment and ensure a smoother experience for both candidates and hiring managers. The integration with other HR tools is seamless, and having everything centralized makes tracking applicants and communicating with them much more efficient. **What do you dislike about ICIMS?** I wish that the navigation was more streamlined. **What problems is ICIMS solving and how is that benefiting you?** Our organization has been using iCIMS Talent Cloud for several years, and it has been a game-changer for our hiring process. The platform is incredibly intuitive, making it easy to manage the entire recruitment lifecycle—from posting job openings to extending offers. ### 26. iCIMS - top ATS for my business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Nick C. | Senior Talent Acquisition Partner, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about ICIMS?** I like how easy it is to navigate. I've been a Recruiter for 13 years and have seen and used a lot of applicant tracking systems. iCIMS makes it easy for the user to customize the user interface and has is easy to implement these changes. I've reached out to the support team on occasion, and they've always been quick to respond and answer any questions I have had. I use this system everyday with no plans to change. I definitely think this is one of the best ATS's out there. **What do you dislike about ICIMS?** Too many bins for the applicants. I think there should only be around 8 and there are way too many. Sometimes less is more. **What problems is ICIMS solving and how is that benefiting you?** Organizes our applicants and the stages they are in before bringing them into payroll. ### 27. ICIMS **Rating:** 4.0/5.0 stars **Reviewed by:** kayla a. | Recruiting Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about ICIMS?** ICIMS is user friendly. The talent pool option is nice. **What do you dislike about ICIMS?** The reporting options could be better and easier to pull the data. **What problems is ICIMS solving and how is that benefiting you?** Talent Pool **Official Response from Jenine Laviola:** > Hello Kayla, my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. Thank you for sharing your feedback. We're pleased to hear that you find iCIMS user-friendly and that the talent pool option is beneficial to you. We understand the need for better reporting options and are actively working on improving the data pulling process. Your input is important to us and will be taken into consideration for future updates. If you need anything at all please feel free to reach out. Jenine.Laviola@icims.com ### 28. Ease of Use - Long to Build **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth C. | Senior Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about ICIMS?** The ATS is easy to use. We have an increase in applicant flow, polished career page, text engagement, ability to build and send out campaigns with our candidate data. We created our own customized data for our dashboards, and have been able to gain buy in with our hiring managers in utilizing the platform for approving hires to budget. **What do you dislike about ICIMS?** The build to customize for your organization takes almost a year to integrate, customize, and get how you want it. You definitely need to have an administrator designated to the platform for issues that can arise with hiring managers in your organization. IT Support is a hit or miss. Have had multiple Account Managers assigned to our account. Would like to see a link to text engagement on the main dashboard vs. having a different login/website. **What problems is ICIMS solving and how is that benefiting you?** Able to customize data to our organization. Have current data ready to deliver for executives. More applicant flow, better integration with our HROPS team for req approvals, and we integrated auto notifications with hiring managers, and other departments so they can begin onboarding activities in a timely fashion. **Official Response from Jenine Laviola:** > Hello, my name is Jenine Laviola and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you find iCIMS Talent Cloud easy to use and that it has positively impacted your applicant flow and engagement with hiring managers. All of your feedback is valuable and will be shared with our team for improvement. If you need anything at all feel free to reach out Jenine.Laviola@iCIMS.com ### 29. Great Customizable Functionality But Clunky **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about ICIMS?** Very robust system overall. Customization and numerous add-on features allows enhanced usability to make this ATS do what you need/want it to do. Customer service is excellent and helpful to process tickets for updates. Community Knowledge Bank helps with working through system usability on your own. **What do you dislike about ICIMS?** It takes a lot of work upfront to configure the system to your needs and is not simple to implement. We hired an outside consultant to help. There are helpful articles and customer support to work through the process but it will take time. The system does not feel intuitive in use and often requires clicking around to find what you need. Rather pricey and additional features require paid subscription. **What problems is ICIMS solving and how is that benefiting you?** As an applicant tracking system (ATS), the system is helpful in customizing candidate stages, workflow, automating some processes, and allowing visibility to hiring managers and other internal stakeholders. Once configured, metrics and dashboards help users visualize progress. ### 30. iCIMS is the first ATS I used and I enjoy many aspects of what is is able to do. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about ICIMS?** I like the ease of creation for reports. The integration set ups that are invloved with many outside applications. **What do you dislike about ICIMS?** New iCIMS is still in development and there seems to be many issues with that regard. **What problems is ICIMS solving and how is that benefiting you?** There are no extreme problems that I have noticed as of now other than the continuous improvement of New iCIMS (new version). **Official Response from Jenine Laviola:** > Thank you for sharing your positive experience with iCIMS. We understand the importance of seamless integration and efficient reporting. We are actively addressing any issues with the new version to ensure a smoother experience for all users. ### 31. Great talent platform, very versatile and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about ICIMS?** iCIMS is very versatile, you can customize it and make it fit to your needs. It is also very user-friendly **What do you dislike about ICIMS?** There are some options that need to be handled through support, would like to have the ability to be more independent. Better KBAs would be highly appreciated **What problems is ICIMS solving and how is that benefiting you?** Doing all Talent Acquisition & Onboarding activities through one platform **Official Response from Jenine Laviola:** > We're glad to hear that you find iCIMS versatile and easy to use. We understand the importance of independence, and we're continuously working to improve our self-service options. Your feedback on KBAs is valuable, and we'll take it into consideration for future enhancements. ### 32. Easy to Navigate for Users and Candidates Alike **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about ICIMS?** iCims Talent Cloud is user intuitive and easy to navigate. I love how easily it integrates with our current workflow. The AI-powered applicant tracking is a great way to automate the hiring process and allows for a more seamless recruiting experience for our candidates and internal team alike. I really enjoy the fact that it gives us more options to engage with candidates via texts and chatbots, especially in a world where phone calls are forwarded and emails are sent to spam. **What do you dislike about ICIMS?** Some downfalls of iCims Talent Cloud are that emails to candidates are sometimes sent directly to their spam folders. As a recruiter who likes to schedule phone interviews, a lot of my initial emails to candidates are lost, which means I have to resort to texting. = **What problems is ICIMS solving and how is that benefiting you?** iCims is where we house all candidate applications, create job postings that push out to our career page, and is where we house onboarding documents for new hires. ### 33. Great for certain applications **Rating:** 2.5/5.0 stars **Reviewed by:** kasey f. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** iCIMS talent cloud is a robust system that can do virtually anything. However in modern hiring it is too cumbersome to try and conduct HVH. In a corporate structure with limited but detailed hires it works well. **What do you dislike about ICIMS?** As mentioned in the previous section, trying to run a streamlined efficient process is virtually impossible. Even stripping the system down to single steps and limiting most functionality it is still more cumbersome than many other newer more agile systems. Also although API is there for most platforms our integration into UKG was a nightmare. **What problems is ICIMS solving and how is that benefiting you?** We had no ATS prior to iCIMS being rolled out, so it has been better than the previous system. It is allowing us to track our hires better and run better reporting. ### 34. Recruitment Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** the system makes recruitment organization easy. You can really assess all candidates and the stages that they exist in to provide leadership a better story. Reporting adds value to our team **What do you dislike about ICIMS?** Posting a poisiton should be simplified so that we do not need ot fill in so many steps. **What problems is ICIMS solving and how is that benefiting you?** recruitment ### 35. Good product, horrible implementation! **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** I love the ease of use for candidates. Reporting is robust. **What do you dislike about ICIMS?** The product is good, but we had a great deal of difficulty with implementation. Instead of the process being seamless, we went through no more than 4 implementation specialists over nearly a year's time. **What problems is ICIMS solving and how is that benefiting you?** Eliminates manual process ### 36. Leading Candidate tracking and candidate experience partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about ICIMS?** iCIMS is easy to work with. They are responsive to requests, will work with you to create custom solutions. The system itself is flexible and has the ability to accomodate multiple processes at once. Given we operate differently in Canada than the US, this is critical in our quest to have a single source of truth for recruiting. We did not have to do extensive training for hiring managers and just have recorded 20 minute webinars for those that are new to the system. It is intuitive and the rollout was seamless. We also subscribe to the onboarding and enhanced career site features. These significantly enhanced our candidate experience and drove increase engagement for our recruiting efforts. iCIMS has strong partnerships with vendors, which also us to integrate easily from sourcing tools to background check. We will be implementing our MS365 integration later this year! Our implementation and customer service teams helped achieve a remarkable feat. We had only 12 weeks to set up and launch the ATS, Onboarding, Enhanced career site, and Offer Management with integrations back to HCM. Not only did we make the timeline, but the launch was wildly successful and the system was fully tested for the launch. For the recruiters that are in the system everyday, it is an invaluable tool. They are able to communicate with candidates, launch background checks and assessments, and develop offers all in the same platform. It has streamlined their work considerably and they no longer have to toggle between systems. The innovation roadmap is exciting with several new AI features coming to the system. We are thrilled to be partnering with a vendor that is focused on the future. **What do you dislike about ICIMS?** We have one feature that seems to not getting traction with our team. The text engagement feature does not seem to integrate into our recruiters workflow as well as we had hoped. The product works as intended, but with recruiters that are always on the go, they prefer to use their mobile phones for ongoing communication with candidates versus using the text engagement feature in icims. **What problems is ICIMS solving and how is that benefiting you?** They helped us streamline our workflows to allow us to identify the right candidate faster and get them hired. It also helped increase the credibilty of our team in the organization because of the trasparency of dashboards. ### 37. iCIMS Review **Rating:** 3.5/5.0 stars **Reviewed by:** Rebecca G. | Manager, Physician and APP Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** end-to-end talent acquisition, al-powered recruiting, seamless integrations, candidate engagement toold, data-driven insights and scalability. **What do you dislike about ICIMS?** Complex user interface, customization limitations, slow performance, customer support concerns and high cost. **What problems is ICIMS solving and how is that benefiting you?** data driven insights so we can show our leaders trends in the marketplace and also where we are getting applicants. **Official Response from Jenine Laviola:** > Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you are benefiting from the data-driven insights provided by iCIMS. It's great to know that it's helping you showcase trends in the marketplace and track applicant sources. We apologize for any inconvenience you've experienced with the user interface, customization limitations, slow performance, and customer support. We appreciate your feedback and will use it to improve our services. If you need anything at all please don't hesitate to reach out. Jenine.laviola@icims.com ### 38. iCims has a lot of potential to become great **Rating:** 3.0/5.0 stars **Reviewed by:** Juan Carlos B. | Sales Recruiter , Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** I believe that is the best feature of iCims. It really speeds up the recruiting process. **What do you dislike about ICIMS?** I honestly dont have any complains about the Talent cloud. **What problems is ICIMS solving and how is that benefiting you?** It has really helped on the ATS side to help us keep track and really organized our information. ### 39. iCIMS is the perfect balance of features and value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** Implementation was easy and very well-supported Fully customizable Easy self-serve administration along with responsive support Smooth, intuitive UI Endless features available, but only pay for what you need Features & enhancements routinely added without additional cost Extremely competitive pricing Platform is very fast and very stable Powerful reporting capabilities **What do you dislike about ICIMS?** Building more complex reports has a steep learning curve "New" iCIMS UI is less visually appealing than their legacy UI **What problems is ICIMS solving and how is that benefiting you?** Automated communications and onboarding tasks/paperwork has significantly reduced turntimes and error rates Jobs are distributed to a wider range of career sites and job boards, resulting in more and better candidates in a shorter amount of time Workflows are easy to follow, track, and audit Reporting and analytics are easy to access and can be pulled on-demand, so it's easy to see and show how we're performing The ability for managers to create job requests and enter offer details themselves has reduced error rates and freed up the Recruiting team for other projects ### 40. It could be better **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about ICIMS?** I like the ability to write and route offers **What do you dislike about ICIMS?** It seems too clunky, too many clicks needed to get anything done **What problems is ICIMS solving and how is that benefiting you?** Route offers and reqs and completing onboarding online ### 41. Has a lot of potential **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about ICIMS?** I like the CRM. I like the search abilities and authoring tool for campaigns. **What do you dislike about ICIMS?** It can be difficult to get answers in a timely fashion. **What problems is ICIMS solving and how is that benefiting you?** An organized way to track candidate relations. We are able to view touchpoints and improve our relationships. ### 42. Overall pros and cons **Rating:** 2.5/5.0 stars **Reviewed by:** Ashley W. | Human Resources Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about ICIMS?** Some pros are its customizations and integrations, onboarding automation, and marketing tools for recruiting. **What do you dislike about ICIMS?** Cost is always a factor and concern for those with limited budgets, and set-up can be time-consuming. **What problems is ICIMS solving and how is that benefiting you?** The ability to accept online applicaitons and increase the applicant pool. **Official Response from Jenine Laviola:** > Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you appreciate our customizations, integrations, onboarding automation, and marketing tools for recruiting. We understand that cost and set-up time can be concerns, and we're continuously working to provide value and streamline the implementation process. If you need anything at alldon't hesitate to reach out jenine.laviola@icims.com ### 43. HR Business Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** How easy it is to access. I love how it is intuitive and the team is responsive. **What do you dislike about ICIMS?** Nothing at this point. I don't like learning about the backend stuff but it is all useful. **What problems is ICIMS solving and how is that benefiting you?** Combining profiles and recruitment issues. ### 44. iCIMS Talent **Rating:** 4.0/5.0 stars **Reviewed by:** Lyn E. L. | Human Resources Director (Large Hospital), Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** iCIMS creates a good workflow for new applicants and houses potential employees by both position and name. **What do you dislike about ICIMS?** iCIMS could use updated playform imaging. **What problems is ICIMS solving and how is that benefiting you?** iCIMS tracks candidates in a manner that is easy to maintain and or search applicants. ### 45. More capabilities than your average ATS **Rating:** 3.5/5.0 stars **Reviewed by:** Dewy P. | Senior Human Resources Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about ICIMS?** Everything is editable and customizable. Creating an offer letter and adding clauses or contigencies is so easy as oppose to creating a static letter for every type of hire. **What do you dislike about ICIMS?** Adding columns in custom reporting can be overwhelming because you have access to select almost any type of field in the system. **What problems is ICIMS solving and how is that benefiting you?** iCIMS is solving the visibility and accessibility to not lose site of candidates and maintaing a pipeline. ### 46. ICIMS integration with INFOR Talent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about ICIMS?** Text Engagement by far is my favorite feature **What do you dislike about ICIMS?** Not being able to speak to the folks in charge of technology when there is a challenge **What problems is ICIMS solving and how is that benefiting you?** Ease of use, text engagement, automated work flows and applicant communications. ### 47. good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about ICIMS?** it's very customizable so you can make whatever types of reports you're looking for **What do you dislike about ICIMS?** it can be hard to learn the more advanced aspects of the product because it is so customizable. **What problems is ICIMS solving and how is that benefiting you?** applicant tracking ### 48. ICIMS Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about ICIMS?** Ever since we added an automated offer letter, it made our hiring process much more manageable. Also, we added some IFORMS that are also very easy to add and modify and the ICIMS Tech Team was able to assist us in a Timley Manner. ICIMS is also great because of how easily we are able to keep track of candidates. **What do you dislike about ICIMS?** I wouldn't say I dislike it; it is just quite challenging to use. The reporting in Icims seems to be a little hard because it is difficult to receive some of the results I need. I also wish they were more tools we can use instead of having to reach out to the ICIMS Team. **What problems is ICIMS solving and how is that benefiting you?** We have not had problems with Icims; everything seems to work smoothly. As in my previous answer, we have made our process much more manageable. ### 49. Good Bones, Great Account Team, Bad Support, Late to AI Game **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ICIMS?** This is a system that is built for recruiters. It's easier to use than other systems such as Workday. The workflow is easy to use and it is easy to implement new "portals" for different country requirements or job types. **What do you dislike about ICIMS?** The back end support is uneven to terrible. Our dedicated support (TAM) is great, however, the TAMs get shuffled a lot. They do well, get promoted out of the role. The chat service and generic email is a hit or miss. While Workday gives you advance notice when there is an issue or outage, iCIMS does not generally tell you when there is an issue. You find out from your recruiters and then confirm with iCIMS that it is an issue. **What problems is ICIMS solving and how is that benefiting you?** It is still the best in the ATS class. Easy to implement, easy to use. ### 50. Good for the basics **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ICIMS?** The ease of use of the system is fairly user friendly. **What do you dislike about ICIMS?** Customer Support has its ups and it's downs. They are quick to respond, but also quick to closes cases even if it might not be do your satisfaction. There are no system pop-ups/alerts within the system. Everything is done via email or reporting. **What problems is ICIMS solving and how is that benefiting you?** We are able to keep our potential candidates up-to-date with our CRM. ## ICIMS Discussions - [access same references](https://www.g2.com/discussions/26639-access-same-references) - 1 comment, 1 upvote - [What is the best time for a client to use SkillSurvey Reference for a job applicant?](https://www.g2.com/discussions/5498-timing) - 1 comment, 1 upvote - [Does SkillSurvey Reference allow for ratings of job skills?](https://www.g2.com/discussions/5497-ratings) - 1 comment, 1 upvote - [Is it easy for hiring managers to understand reference feedback?](https://www.g2.com/discussions/5496-interpreting-results) - 1 comment, 1 upvote - [How do you obtain insight on soft skills?](https://www.g2.com/discussions/5495-soft-skills) - 1 comment, 1 upvote - [View ICIMS pricing details and edition comparison](https://www.g2.com/products/icims/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+11%3A58%3A18+-0500&secure%5Bsession_id%5D=ba6f225a-b0ab-437a-b5da-c73444bf4df4&secure%5Btoken%5D=c6f763cc07cac835814a6740a0e0461b738cd382aced85b38c0fd4f84919a791&format=llm_user) ## ICIMS Integrations - [Accurate](https://www.g2.com/products/acsonnet0-accurate/reviews) - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Criteria](https://www.g2.com/products/criteria/reviews) - [Dalia](https://www.g2.com/products/dalia/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [First Advantage](https://www.g2.com/products/first-advantage/reviews) - [Hirevue](https://www.g2.com/products/hirevue/reviews) - [JDP](https://www.g2.com/products/jdp/reviews) - [JobTarget](https://www.g2.com/products/jobtarget/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Nexxt](https://www.g2.com/products/nexxt-nexxt/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [Sterling Backcheck](https://www.g2.com/products/sterling-backcheck/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [ZipRecruiter](https://www.g2.com/products/ziprecruiter/reviews) ## ICIMS Features **Basics** - Reporting - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Career pathing** - Employee Profiles - Career Paths **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Recruitment Platform - Recruitment Platforms** - User Permissions - Sourcing - Interviews - Dashboard - Internationalization & Locationalization - Customization **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Opportunity matching** - Opportunity Database - Opportunity Matching **Recruitment AI - Recruitment Platforms** - Candidate Matching - Gen AI in Talent Acquisition - Engagement **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Analytics and integrations** - Skills Analytics - Reporting - Integrations **Job Content Creation** - AI-Generated Job Descriptions **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Agentic AI - Recruitment Platforms** - Natural Language Interaction **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top ICIMS Alternatives - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 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