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iCIMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

iCIMS Media

iCIMS Demo - CXM Dashboard
The next-gen CRM that delivers hyper-personalized campaigns and deep candidate engagement insights for low-effort, high-ROI recruitment marketing​.
iCIMS Demo - ATS Dashboard
An ATS made to support your unique hiring needs – from high volume to highly specialized roles, the iCIMS ATS makes managing, automating and streamlining your hiring workflows a breeze.
iCIMS Demo - CoPilot for Job Descriptions
GenAI built to deliver unparalleled productivity and insights across the talent lifecycle.
iCIMS Demo - Career Pathing Dashboard
Retain and develop talent with an engaging, omni-channel internal mobility solution that's powered by AI and managed within iCIMS ATS. ​
iCIMS Demo - Visier Analytics
Reporting & analytics your team will actually want to use.
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iCIMS Reviews (784)

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Reviews

iCIMS Reviews (784)

View 1 Video Reviews
4.1
784 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"iCIMS is the perfect balance of features and value"
What do you like best about iCIMS?

Implementation was easy and very well-supported

Fully customizable

Easy self-serve administration along with responsive support

Smooth, intuitive UI

Endless features available, but only pay for what you need

Features & enhancements routinely added without additional cost

Extremely competitive pricing

Platform is very fast and very stable

Powerful reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

Building more complex reports has a steep learning curve

"New" iCIMS UI is less visually appealing than their legacy UI Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Enterprise (> 1000 emp.)
"It could be better"
What do you like best about iCIMS?

I like the ability to write and route offers Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

It seems too clunky, too many clicks needed to get anything done Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Has a lot of potential"
What do you like best about iCIMS?

I like the CRM. I like the search abilities and authoring tool for campaigns. Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

It can be difficult to get answers in a timely fashion. Review collected by and hosted on G2.com.

Ashley W.
AW
Human Resources Coordinator
Mid-Market (51-1000 emp.)
"Overall pros and cons"
What do you like best about iCIMS?

Some pros are its customizations and integrations, onboarding automation, and marketing tools for recruiting. Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

Cost is always a factor and concern for those with limited budgets, and set-up can be time-consuming. Review collected by and hosted on G2.com.

Response from Jenine Laviola of iCIMS

Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you appreciate our customizations, integrations, onboarding automation, and marketing tools for recruiting. We understand that cost and set-up time can be concerns, and we're continuously working to provide value and streamline the implementation process. If you need anything at alldon't hesitate to reach out jenine.laviola@icims.com

Verified User in Construction
GC
Mid-Market (51-1000 emp.)
"HR Business Partner"
What do you like best about iCIMS?

How easy it is to access. I love how it is intuitive and the team is responsive. Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

Nothing at this point. I don't like learning about the backend stuff but it is all useful. Review collected by and hosted on G2.com.

Lyn E. L.
LL
Human Resources Director (Large Hospital)
Mid-Market (51-1000 emp.)
"iCIMS Talent"
What do you like best about iCIMS?

iCIMS creates a good workflow for new applicants and houses potential employees by both position and name. Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

iCIMS could use updated playform imaging. Review collected by and hosted on G2.com.

Dewy P.
DP
Senior Human Resources Manager
Enterprise (> 1000 emp.)
"More capabilities than your average ATS"
What do you like best about iCIMS?

Everything is editable and customizable. Creating an offer letter and adding clauses or contigencies is so easy as oppose to creating a static letter for every type of hire. Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

Adding columns in custom reporting can be overwhelming because you have access to select almost any type of field in the system. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Mid-Market (51-1000 emp.)
"ICIMS integration with INFOR Talent"
What do you like best about iCIMS?

Text Engagement by far is my favorite feature Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

Not being able to speak to the folks in charge of technology when there is a challenge Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"good product"
What do you like best about iCIMS?

it's very customizable so you can make whatever types of reports you're looking for Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

it can be hard to learn the more advanced aspects of the product because it is so customizable. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Mid-Market (51-1000 emp.)
"ICIMS Review"
What do you like best about iCIMS?

Ever since we added an automated offer letter, it made our hiring process much more manageable.

Also, we added some IFORMS that are also very easy to add and modify and the ICIMS Tech Team was able to assist us in a Timley Manner.

ICIMS is also great because of how easily we are able to keep track of candidates. Review collected by and hosted on G2.com.

What do you dislike about iCIMS?

I wouldn't say I dislike it; it is just quite challenging to use. The reporting in Icims seems to be a little hard because it is difficult to receive some of the results I need.

I also wish they were more tools we can use instead of having to reach out to the ICIMS Team. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

14 months

Average Discount

11%

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iCIMS Features
Customization
User, Role, and Access Management
Performance
Candidate Search
Interview Scheduling
Sourcing and Candidate Identification
Interview Scheduling
Sourcing and Candidate Identification
Job Posting
Interview Scheduling
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iCIMS