
Hearsay allows you to connect all of your social media platforms and post something all at once. For instance if you wanted to tell all of your social media connections you started a new job all you have to do is create one post, once you have completed what you want to say it will post on all your social media platforms all at once. Very fast and convenient which saves time and money. My Instagram, Facebook, Twitter and Linked In accounts are all compatible with Hearsay. Review collected by and hosted on G2.com.
So far I have not come across anything I do not like. Its very simple to use and time friendly. If you are big on social media and want to put your name or company out there, I highly recommend using this. It links Facebook, Instagram, LinkedIn, and my Twitter accounts. Not sure what else it can link, but these are the 4 I use. Review collected by and hosted on G2.com.
Hearsay is very easy to navigate and is a useful tool in helping with our social media review and supervision. Review collected by and hosted on G2.com.
A link to view the content library while in the administrative/supervisory role would be helpful. Review collected by and hosted on G2.com.
Hearsay has helped us take the nearly impossible task of mobilizing the field to compliantly use social media, and make it a simple one. Marketing content is easily disseminated to the field and both they and compliance have peace of mind that the content they're sharing is compliant and on-brand. By offering rich and relevant content to the field, they don't have to develop their own social strategy. Hearsay makes training and execution so easy - their support is unparalleled. We LOVE the Hearsay team! Review collected by and hosted on G2.com.
There's nothing about Hearsay I dislike! Review collected by and hosted on G2.com.
I can plan my calendar of posts out for the whole month and basically set it and forget it. Review collected by and hosted on G2.com.
When scheduling a specific time, the drop down defaults to 1am, and I have to scroll to a reasonable hour. Review collected by and hosted on G2.com.
Hearsay has made growing our social program simple, providing amazing tools to get our sales folks engaged. Through usage of their dynamic campaigns, pre populated content and ROI tools, our social program has grown over 300% in one year! Review collected by and hosted on G2.com.
There are no downsides of using Hearsay, it is the best tool I have seen in the industry! Review collected by and hosted on G2.com.
Our Rep Jillian is amazing! She walks us through all the product updates and visits us on site to discuss future plans. Hearsay also has a create education team that helps us do 4 webinars a year which are tailored to our company. The end users also rave about how user friendly this program is which as helped lead us to a higher adoption rate than we anticipated. Review collected by and hosted on G2.com.
Mail needs to be updated with more user friendly features like removing a contact and making sure duplicates aren't created. Review collected by and hosted on G2.com.
Auto campaigns and having a library of content to look through. Could be organized better Review collected by and hosted on G2.com.
Can't schedule in the app, can't tag people in the website or app, triggers action required all the time and is an ongoing issue. Pretty behind for the time. Review collected by and hosted on G2.com.
Compliance is always a struggle in this industry, having this tool makes the submission and posting/approval process of custom posts so seamless, as well as having a vast library of already approved materials available Review collected by and hosted on G2.com.
You can't upload videos as a new post. That would be very helpful Review collected by and hosted on G2.com.
Our organization has been a Hearsay Social user since 2015 and it, along with an internal social team, have driven the steadily-growing success of our social media program. The tool is relatively easy to train our Advisor force to use and the built-in compliance review processes make it easy for our Advisors to post nearly in real time. Review collected by and hosted on G2.com.
The Engage Sites tool and Instagram were rolled out quickly and it shows. We had to customize our Engage Sites a great deal and it still had serious functionality issues. Instagram has such huge oversight gaps that we don't even have it on our 2020 roadmap to roll out to our Field. Review collected by and hosted on G2.com.
The ability to schedule across channels, times, and dates in one easy step. Review collected by and hosted on G2.com.
The content "search", the break-out of tags and that the page stays in its location even if you switch pages. Review collected by and hosted on G2.com.
I am limited only by the amount of characters I am able to use. Hearsay is an amazing program that allows to monitor our agents and make sure all information distributed is compliant, while not seemingly like we are invading their privacy and being "Big Brother." In the digital age, privacy is worth its weight in gold, and Hearsay allows our agents ot keep their personal accounts private while making sure their business accounts are compliant.
Plus our customer advocate, Michelle Bateman, is amazing! She is a pleasure to work with and there is no problem she can't fix Review collected by and hosted on G2.com.
I would like to be able to upload videos to Instagram. Review collected by and hosted on G2.com.
The platform is efficient and very user-friendly. It is very easy to understand and complete the tasks at hand as well as assist our firm/compliance team with controlling the sales team's social media. Review collected by and hosted on G2.com.
Although Hearsay is easy to learn, I do think it needs a facelift and updates to how compatible it is with social media profiles - for example being able to tag people or pages when creating a custom post. Review collected by and hosted on G2.com.
Click of a button and posts are sent out or scheduled to the available platforms. Calendaring the social posts means you can sit down once per month and schedule your social posts out and not have to worry about posting for the rest of the month with the exception of events or custom posts. It is VERY easy to use! Review collected by and hosted on G2.com.
Some analytics are limited vs. posting in the platform itself. If you are into analyzing the stats you can still get those through the platform like Facebook, LinkedIn, etc.... Review collected by and hosted on G2.com.
Hearsay received high marks on usability. It's what stands out. Hearsay has modernized our sales team by providing the tools and content to participate in social media. Prior to Hearsay, social media was taboo. Now the firm encourages and trains sales users on how to put their best digital foot forward and showcase their personal brand as well as amplifying the firm's brand. Review collected by and hosted on G2.com.
Mobile administration / content curation is not available currently and would be very efficient for our small team to leverage to keep content fresh and compliant. Review collected by and hosted on G2.com.
I love the team from Hearsay. I always feel supported through their helpdesk. I feel like I am being listened to in regards to new updates that would benefit users of Hearsay. Review collected by and hosted on G2.com.
I don't like some of the usability. For example, in order to find the birthday template, it's under reminders. It doesn't seem intuitive to import your contacts under reminders. I also don't like that I don't know where contacts are pulling from in the relate app. It seems like some are from LinkedIn and some are from the personal phone. Review collected by and hosted on G2.com.
How user friendly the platform is. Anyone can understand the platform in 15 minutes or less! Review collected by and hosted on G2.com.
Lack of some features. A lot of this goes into compliance purposes, but you get a bit of a stripped down version of the social media platforms from a feature standpoint. Specifically as far as advertising is concerned. Review collected by and hosted on G2.com.
I love that Hearsay has the ability for administrators to have a view of their own and a toggle to view what our agents see. It not only serves as a compliance tool but also works as a great social media content library and scheduling system. Review collected by and hosted on G2.com.
Some processes can take some time manually but the customer account reps are always quick to help and report issues to the product development team. So they are always working to improve features and automate things. Review collected by and hosted on G2.com.
Hearsay helps to keep us compliant with our industry regulations. I really like the fact that I can go to one place and coordinate posts across multiple social media sites with content that meets my compliance teams standards. Very helpful with efficiency. Review collected by and hosted on G2.com.
The only thing I dislike is that I occasionally have to reenter my logins for my social media sites even though the usernames and passwords didn't change. Review collected by and hosted on G2.com.
It allows for both financial professional and supervisor review of social media. As people are finding the news business directory online, this tool allows for a compliant and ease of use to connect with the financial consumer. Review collected by and hosted on G2.com.
The initial training could be further developed for quicker on-boarding and use of tools Review collected by and hosted on G2.com.
Hundred's of pre-approved articles available on various topics. Make compliance and supervision easy across Facebook, LinkedIn and Twitter with real-time alerts, supervision and approval trails, and infraction resolution. Review collected by and hosted on G2.com.
It's a hassle to get personalized content approved but I believe it is the issue with the company policy more than Hearsay social. Review collected by and hosted on G2.com.
Hearsay is an easy-to-use platform that works really well for corporate employee advocacy programs. There are a ton of customization options, as well. Review collected by and hosted on G2.com.
The learning curve on the back-end can take some time to figure out, especially in terms of running reports. Review collected by and hosted on G2.com.