Best Enterprise Social Media Management Tools

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Social Media Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Social Media Management category.

In addition to qualifying for inclusion in the Social Media Management Tools category, to qualify for inclusion in the Enterprise Business Social Media Management Tools category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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35 Listings in Enterprise Social Media Management Tools Available

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    G2 Score
Sprout Social
(6,159)4.4 out of 5
View top Consulting Services for Sprout Social
Save to My Lists
Entry Level Price:Starting at $199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 41% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprout Social is a social media management tool that offers features such as social listening, analytics, and content scheduling across multiple platforms.
    • Reviewers frequently mention the intuitive user interface, comprehensive analytics, and the ability to manage multiple social media accounts from one platform as standout features of Sprout Social.
    • Reviewers noted challenges with tagging, limitations in reporting customization, occasional delays in social listening, and a high pricing structure as areas for improvement in Sprout Social.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprout Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,592
    Post Scheduling
    1,051
    Scheduling
    1,009
    Analytics
    903
    Centralized Management
    842
    Cons
    Missing Features
    641
    Limited Features
    462
    Expensive
    416
    Improvement Needed
    403
    High Pricing
    371
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprout Social features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Social Publishing
    Average: 8.9
    8.1
    Campaign Optimization
    Average: 8.5
    8.6
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprout Social
    Company Website
    Year Founded
    2010
    HQ Location
    Chicago, IL
    Twitter
    @SproutSocial
    116,502 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,808 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprout Social is a comprehensive social media management solution designed to help businesses effectively engage with their audiences, streamline content publishing, and derive actionable insights fro

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 41% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprout Social is a social media management tool that offers features such as social listening, analytics, and content scheduling across multiple platforms.
  • Reviewers frequently mention the intuitive user interface, comprehensive analytics, and the ability to manage multiple social media accounts from one platform as standout features of Sprout Social.
  • Reviewers noted challenges with tagging, limitations in reporting customization, occasional delays in social listening, and a high pricing structure as areas for improvement in Sprout Social.
Sprout Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,592
Post Scheduling
1,051
Scheduling
1,009
Analytics
903
Centralized Management
842
Cons
Missing Features
641
Limited Features
462
Expensive
416
Improvement Needed
403
High Pricing
371
View All Pros and Cons
Sprout Social features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.9
Social Publishing
Average: 8.9
8.1
Campaign Optimization
Average: 8.5
8.6
Social Analytics
Average: 8.5
Seller Details
Seller
Sprout Social
Company Website
Year Founded
2010
HQ Location
Chicago, IL
Twitter
@SproutSocial
116,502 Twitter followers
LinkedIn® Page
www.linkedin.com
1,808 employees on LinkedIn®
Hootsuite
(6,689)4.3 out of 5
Optimized for quick response
View top Consulting Services for Hootsuite
Save to My Lists
Entry Level Price:$199.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 59% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hootsuite is a social media management platform that allows users to schedule posts, monitor analytics, and manage multiple accounts across various platforms.
    • Reviewers frequently mention the convenience of scheduling posts across multiple platforms, the ability to monitor analytics, and the ease of managing multiple accounts from one central platform.
    • Reviewers mentioned the high cost of the platform, occasional bugs and glitches, and limitations in tagging users or customizing posts for specific platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hootsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Post Scheduling
    1,575
    Ease of Use
    1,440
    Scheduling
    1,388
    Centralized Management
    1,073
    Scheduling Posts
    1,032
    Cons
    Limited Features
    474
    Missing Features
    455
    Expensive
    444
    High Pricing
    425
    Posting Issues
    369
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hootsuite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Social Publishing
    Average: 8.9
    8.2
    Campaign Optimization
    Average: 8.5
    8.1
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hootsuite
    Company Website
    Year Founded
    2008
    HQ Location
    Vancouver, BC
    Twitter
    @hootsuite
    6,182,363 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,692 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 59% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hootsuite is a social media management platform that allows users to schedule posts, monitor analytics, and manage multiple accounts across various platforms.
  • Reviewers frequently mention the convenience of scheduling posts across multiple platforms, the ability to monitor analytics, and the ease of managing multiple accounts from one central platform.
  • Reviewers mentioned the high cost of the platform, occasional bugs and glitches, and limitations in tagging users or customizing posts for specific platforms.
Hootsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Post Scheduling
1,575
Ease of Use
1,440
Scheduling
1,388
Centralized Management
1,073
Scheduling Posts
1,032
Cons
Limited Features
474
Missing Features
455
Expensive
444
High Pricing
425
Posting Issues
369
View All Pros and Cons
Hootsuite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.9
Social Publishing
Average: 8.9
8.2
Campaign Optimization
Average: 8.5
8.1
Social Analytics
Average: 8.5
Seller Details
Seller
Hootsuite
Company Website
Year Founded
2008
HQ Location
Vancouver, BC
Twitter
@hootsuite
6,182,363 Twitter followers
LinkedIn® Page
www.linkedin.com
1,692 employees on LinkedIn®
G2 Advertising
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Birdeye
(3,881)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Social Media Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

    Users
    • Owner
    • Marketing Manager
    Industries
    • Hospital & Health Care
    • Real Estate
    Market Segment
    • 49% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Birdeye is a software platform used for social media and content creation, review management, and customer communication, with features such as AI integration and automated messaging.
    • Reviewers appreciate Birdeye's user-friendly interface, its ability to consolidate reviews from multiple platforms, the convenience of automated messaging, and the excellent customer support they receive.
    • Reviewers experienced issues with Birdeye such as occasional glitches, a steep learning curve, limited notification settings, and delays in review syncing, and some found the AI responses lacking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Birdeye Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    842
    Ease of Use
    830
    Review Management
    680
    Customer Support
    625
    Features
    479
    Cons
    Missing Features
    183
    Improvement Needed
    136
    Review Management
    127
    Learning Curve
    123
    Limited Features
    113
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Birdeye features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Social Publishing
    Average: 8.9
    8.5
    Campaign Optimization
    Average: 8.5
    8.7
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Birdeye
    Company Website
    Year Founded
    2012
    HQ Location
    Palo Alto, CA
    Twitter
    @BirdEye_
    5,237 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,434 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by the biggest multi-location brands globally including H&R Block, Aspen Dental, and Caesars Entertainment. One P

Users
  • Owner
  • Marketing Manager
Industries
  • Hospital & Health Care
  • Real Estate
Market Segment
  • 49% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Birdeye is a software platform used for social media and content creation, review management, and customer communication, with features such as AI integration and automated messaging.
  • Reviewers appreciate Birdeye's user-friendly interface, its ability to consolidate reviews from multiple platforms, the convenience of automated messaging, and the excellent customer support they receive.
  • Reviewers experienced issues with Birdeye such as occasional glitches, a steep learning curve, limited notification settings, and delays in review syncing, and some found the AI responses lacking.
Birdeye Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
842
Ease of Use
830
Review Management
680
Customer Support
625
Features
479
Cons
Missing Features
183
Improvement Needed
136
Review Management
127
Learning Curve
123
Limited Features
113
View All Pros and Cons
Birdeye features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Social Publishing
Average: 8.9
8.5
Campaign Optimization
Average: 8.5
8.7
Social Analytics
Average: 8.5
Seller Details
Seller
Birdeye
Company Website
Year Founded
2012
HQ Location
Palo Alto, CA
Twitter
@BirdEye_
5,237 Twitter followers
LinkedIn® Page
www.linkedin.com
1,434 employees on LinkedIn®
HubSpot Marketing Hub
(14,487)4.4 out of 5
Optimized for quick response
View top Consulting Services for HubSpot Marketing Hub
Save to My Lists
DealsSpecial offer!
20% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The job is tough for modern marketers. Either you’re juggling various point solutions, or you’re stuck with tools that are powerful yet impossible to use. This means scattered customer data, lackluste

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 52% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HubSpot Marketing Hub is a platform designed to manage and automate marketing campaigns, track leads, and integrate with CRM systems.
    • Reviewers frequently mention the platform's user-friendly interface, efficient automation tools, and comprehensive lead tracking and nurturing features, which streamline marketing efforts and save time.
    • Users reported issues with high pricing for small teams, a steep learning curve for advanced features, and difficulties in integrating with other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HubSpot Marketing Hub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,106
    Features
    1,410
    Email Marketing
    1,350
    Intuitive
    1,276
    Automation
    1,214
    Cons
    Missing Features
    954
    Learning Curve
    953
    Limited Features
    940
    Expensive
    764
    Complexity
    590
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HubSpot Marketing Hub features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Social Publishing
    Average: 8.9
    8.4
    Campaign Optimization
    Average: 8.5
    8.2
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HubSpot
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, MA
    Twitter
    @HubSpot
    786,181 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,675 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The job is tough for modern marketers. Either you’re juggling various point solutions, or you’re stuck with tools that are powerful yet impossible to use. This means scattered customer data, lackluste

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 52% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HubSpot Marketing Hub is a platform designed to manage and automate marketing campaigns, track leads, and integrate with CRM systems.
  • Reviewers frequently mention the platform's user-friendly interface, efficient automation tools, and comprehensive lead tracking and nurturing features, which streamline marketing efforts and save time.
  • Users reported issues with high pricing for small teams, a steep learning curve for advanced features, and difficulties in integrating with other platforms.
HubSpot Marketing Hub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,106
Features
1,410
Email Marketing
1,350
Intuitive
1,276
Automation
1,214
Cons
Missing Features
954
Learning Curve
953
Limited Features
940
Expensive
764
Complexity
590
View All Pros and Cons
HubSpot Marketing Hub features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.6
Social Publishing
Average: 8.9
8.4
Campaign Optimization
Average: 8.5
8.2
Social Analytics
Average: 8.5
Seller Details
Seller
HubSpot
Company Website
Year Founded
2006
HQ Location
Cambridge, MA
Twitter
@HubSpot
786,181 Twitter followers
LinkedIn® Page
www.linkedin.com
11,675 employees on LinkedIn®
SOCi
(3,729)4.5 out of 5
Optimized for quick response
View top Consulting Services for SOCi
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

    Users
    • Owner
    • Property Manager
    Industries
    • Real Estate
    • Marketing and Advertising
    Market Segment
    • 51% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SOCi is a social media management platform that consolidates reviews and posts across different platforms, provides AI assistance for review responses, and offers reporting functionality.
    • Reviewers appreciate SOCi's user-friendly interface, its ability to increase efficiency by centralizing control and local flexibility, and its robust reporting and insights that aid in understanding performance and areas of improvement.
    • Users reported occasional issues with the platform, such as tasks taking more time to load than expected, difficulty in creating posts from scratch, inability to post different content on different platforms simultaneously, and limitations in functionality compared to other social automation platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SOCi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,184
    Post Scheduling
    794
    Scheduling Posts
    643
    Centralized Management
    636
    Scheduling
    608
    Cons
    Missing Features
    291
    Posting Issues
    275
    Limited Features
    239
    Learning Curve
    195
    Improvement Needed
    183
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SOCi features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Social Publishing
    Average: 8.9
    8.3
    Campaign Optimization
    Average: 8.5
    8.6
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SOCi
    Company Website
    Year Founded
    2012
    HQ Location
    San Diego, California
    LinkedIn® Page
    www.linkedin.com
    621 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital w

Users
  • Owner
  • Property Manager
Industries
  • Real Estate
  • Marketing and Advertising
Market Segment
  • 51% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SOCi is a social media management platform that consolidates reviews and posts across different platforms, provides AI assistance for review responses, and offers reporting functionality.
  • Reviewers appreciate SOCi's user-friendly interface, its ability to increase efficiency by centralizing control and local flexibility, and its robust reporting and insights that aid in understanding performance and areas of improvement.
  • Users reported occasional issues with the platform, such as tasks taking more time to load than expected, difficulty in creating posts from scratch, inability to post different content on different platforms simultaneously, and limitations in functionality compared to other social automation platforms.
SOCi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,184
Post Scheduling
794
Scheduling Posts
643
Centralized Management
636
Scheduling
608
Cons
Missing Features
291
Posting Issues
275
Limited Features
239
Learning Curve
195
Improvement Needed
183
View All Pros and Cons
SOCi features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Social Publishing
Average: 8.9
8.3
Campaign Optimization
Average: 8.5
8.6
Social Analytics
Average: 8.5
Seller Details
Seller
SOCi
Company Website
Year Founded
2012
HQ Location
San Diego, California
LinkedIn® Page
www.linkedin.com
621 employees on LinkedIn®
Facebook Pages Manager
(1,612)4.2 out of 5
View top Consulting Services for Facebook Pages Manager
Save to My Lists
Entry Level Price:$0 / month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Facebook Pages Manager is a mobile application designed to help administrators efficiently manage their Facebook Pages from their smartphones or tablets. It enables users to oversee multiple Pages, en

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 71% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Facebook Pages Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    8
    Ease of Use
    4
    Post Scheduling
    4
    Quick Response
    4
    Easy Scheduling
    3
    Cons
    AI Limitations
    2
    Complex Usage
    2
    Functionality Issues
    1
    High Pricing
    1
    Inadequate Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Facebook Pages Manager features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Social Publishing
    Average: 8.9
    8.8
    Campaign Optimization
    Average: 8.5
    8.5
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Meta Platforms, Inc
    Year Founded
    2008
    HQ Location
    Menlo Park, CA
    Twitter
    @Meta
    9,927,547 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    144,685 employees on LinkedIn®
    Ownership
    NASDAQ: META
Product Description
How are these determined?Information
This description is provided by the seller.

Facebook Pages Manager is a mobile application designed to help administrators efficiently manage their Facebook Pages from their smartphones or tablets. It enables users to oversee multiple Pages, en

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 71% Small-Business
  • 18% Mid-Market
Facebook Pages Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
8
Ease of Use
4
Post Scheduling
4
Quick Response
4
Easy Scheduling
3
Cons
AI Limitations
2
Complex Usage
2
Functionality Issues
1
High Pricing
1
Inadequate Support
1
View All Pros and Cons
Facebook Pages Manager features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
9.0
Social Publishing
Average: 8.9
8.8
Campaign Optimization
Average: 8.5
8.5
Social Analytics
Average: 8.5
Seller Details
Seller
Meta Platforms, Inc
Year Founded
2008
HQ Location
Menlo Park, CA
Twitter
@Meta
9,927,547 Twitter followers
LinkedIn® Page
www.linkedin.com
144,685 employees on LinkedIn®
Ownership
NASDAQ: META
Reputation
(2,387)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

    Users
    • Community Manager
    • Property Manager
    Industries
    • Automotive
    • Real Estate
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reputation is a centralized platform that collects and manages user ratings and reviews from various platforms, offers real-time review monitoring, and provides analytical reports on trends and sentiments.
    • Users frequently mention the convenience of having all reviews in one place, the ability to directly reply to users, and the insights gained from marketing campaigns which guide them in SEO improvements.
    • Users reported occasional lags in the system, a lack of robust social media management features, and challenges in maintaining reputation scores due to variables beyond their control.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Reputation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Review Management
    192
    Helpful
    175
    Centralized Reviews
    151
    Reputation Management
    144
    Cons
    Improvement Needed
    68
    Missing Features
    55
    Review Management
    55
    Reporting Issues
    41
    Review Issues
    38
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Reputation features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Social Publishing
    Average: 8.9
    8.5
    Campaign Optimization
    Average: 8.5
    8.6
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Reputation
    Company Website
    Year Founded
    2006
    HQ Location
    Redwood City, CA
    Twitter
    @Reputation_Com
    10,949 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    728 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a busin

Users
  • Community Manager
  • Property Manager
Industries
  • Automotive
  • Real Estate
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reputation is a centralized platform that collects and manages user ratings and reviews from various platforms, offers real-time review monitoring, and provides analytical reports on trends and sentiments.
  • Users frequently mention the convenience of having all reviews in one place, the ability to directly reply to users, and the insights gained from marketing campaigns which guide them in SEO improvements.
  • Users reported occasional lags in the system, a lack of robust social media management features, and challenges in maintaining reputation scores due to variables beyond their control.
Reputation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Review Management
192
Helpful
175
Centralized Reviews
151
Reputation Management
144
Cons
Improvement Needed
68
Missing Features
55
Review Management
55
Reporting Issues
41
Review Issues
38
View All Pros and Cons
Reputation features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Social Publishing
Average: 8.9
8.5
Campaign Optimization
Average: 8.5
8.6
Social Analytics
Average: 8.5
Seller Details
Seller
Reputation
Company Website
Year Founded
2006
HQ Location
Redwood City, CA
Twitter
@Reputation_Com
10,949 Twitter followers
LinkedIn® Page
www.linkedin.com
728 employees on LinkedIn®
Yext
(991)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Social Media Management software
View top Consulting Services for Yext
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

    Users
    • Marketing Coordinator
    • Marketing Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 38% Enterprise
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yext is a platform designed to manage business information across multiple platforms, automate listing updates, and facilitate customer communication.
    • Reviewers appreciate Yext's ability to save time by automating repetitive tasks, its AI readiness, and its feature of updating data across hundreds of platforms simultaneously.
    • Reviewers mentioned issues with slow response during emergencies, a complex onboarding process, and a lack of flexible pricing tiers for small businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Yext Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    337
    Helpful
    189
    Customer Support
    180
    Centralized Management
    177
    Features
    161
    Cons
    Complex Usability
    88
    Difficult Learning
    78
    Learning Curve
    78
    Poor Customer Support
    68
    Difficult Navigation
    64
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Yext features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Social Publishing
    Average: 8.9
    8.0
    Campaign Optimization
    Average: 8.5
    7.9
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Yext
    Company Website
    Year Founded
    2006
    HQ Location
    New York
    Twitter
    @yext
    21,874 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,365 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yext is the leading brand visibility platform built for a world where discovery and engagement happen everywhere — across AI and traditional search, social, websites, and direct communications. Backed

Users
  • Marketing Coordinator
  • Marketing Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 38% Enterprise
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yext is a platform designed to manage business information across multiple platforms, automate listing updates, and facilitate customer communication.
  • Reviewers appreciate Yext's ability to save time by automating repetitive tasks, its AI readiness, and its feature of updating data across hundreds of platforms simultaneously.
  • Reviewers mentioned issues with slow response during emergencies, a complex onboarding process, and a lack of flexible pricing tiers for small businesses.
Yext Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
337
Helpful
189
Customer Support
180
Centralized Management
177
Features
161
Cons
Complex Usability
88
Difficult Learning
78
Learning Curve
78
Poor Customer Support
68
Difficult Navigation
64
View All Pros and Cons
Yext features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.4
Social Publishing
Average: 8.9
8.0
Campaign Optimization
Average: 8.5
7.9
Social Analytics
Average: 8.5
Seller Details
Seller
Yext
Company Website
Year Founded
2006
HQ Location
New York
Twitter
@yext
21,874 Twitter followers
LinkedIn® Page
www.linkedin.com
2,365 employees on LinkedIn®
Agorapulse
(968)4.5 out of 5
6th Easiest To Use in Social Media Management software
View top Consulting Services for Agorapulse
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

    Users
    • Social Media Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Agorapulse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Centralized Management
    13
    Post Scheduling
    13
    Helpful
    12
    Intuitive
    10
    Cons
    Expensive
    6
    High Pricing
    5
    Difficult Reporting
    4
    Limited Customization
    4
    AI Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Agorapulse features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Social Publishing
    Average: 8.9
    8.5
    Campaign Optimization
    Average: 8.5
    8.8
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Agorapulse
    Year Founded
    2010
    HQ Location
    Paris
    Twitter
    @AgoraPulse
    13,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    197 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse supports Facebook, Twitter, Instagra

Users
  • Social Media Manager
  • Owner
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
Agorapulse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Centralized Management
13
Post Scheduling
13
Helpful
12
Intuitive
10
Cons
Expensive
6
High Pricing
5
Difficult Reporting
4
Limited Customization
4
AI Limitations
3
View All Pros and Cons
Agorapulse features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.8
Social Publishing
Average: 8.9
8.5
Campaign Optimization
Average: 8.5
8.8
Social Analytics
Average: 8.5
Seller Details
Seller
Agorapulse
Year Founded
2010
HQ Location
Paris
Twitter
@AgoraPulse
13,080 Twitter followers
LinkedIn® Page
www.linkedin.com
197 employees on LinkedIn®
Sprinklr Social
(1,180)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$2,800.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

    Users
    • Social Media Specialist
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sprinklr Social is a tool used to manage and respond to customer conversations, monitor activities, posts, and interactions across social channels, and manage accounts with visibility of posts, performance metrics, and reporting data.
    • Reviewers frequently mention the straightforward interface, the ability to manage multiple social channels from a single platform, the efficiency of the AI-powered analytics tools, and the convenience of having all social media channels managed from one place.
    • Users experienced unexpected disconnections of accounts, difficulty in deleting Instagram posts in bulk, a complicated rule engine, a non-intuitive user interface, and slow performance during peak loads or heavy data use.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sprinklr Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    85
    Centralized Management
    65
    Features
    56
    Social Media Integration
    41
    Multiple Accounts
    37
    Cons
    Complex Usage
    47
    Learning Curve
    37
    Learning Complexity
    32
    Complexity
    31
    Improvement Needed
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sprinklr Social features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Social Publishing
    Average: 8.9
    8.2
    Campaign Optimization
    Average: 8.5
    8.2
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,217 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,340 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with

Users
  • Social Media Specialist
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sprinklr Social is a tool used to manage and respond to customer conversations, monitor activities, posts, and interactions across social channels, and manage accounts with visibility of posts, performance metrics, and reporting data.
  • Reviewers frequently mention the straightforward interface, the ability to manage multiple social channels from a single platform, the efficiency of the AI-powered analytics tools, and the convenience of having all social media channels managed from one place.
  • Users experienced unexpected disconnections of accounts, difficulty in deleting Instagram posts in bulk, a complicated rule engine, a non-intuitive user interface, and slow performance during peak loads or heavy data use.
Sprinklr Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
85
Centralized Management
65
Features
56
Social Media Integration
41
Multiple Accounts
37
Cons
Complex Usage
47
Learning Curve
37
Learning Complexity
32
Complexity
31
Improvement Needed
27
View All Pros and Cons
Sprinklr Social features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Social Publishing
Average: 8.9
8.2
Campaign Optimization
Average: 8.5
8.2
Social Analytics
Average: 8.5
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,217 Twitter followers
LinkedIn® Page
www.linkedin.com
4,340 employees on LinkedIn®
Meltwater
(2,494)4.0 out of 5
View top Consulting Services for Meltwater
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter

    Users
    • Social Media Manager
    • Communications Manager
    Industries
    • Marketing and Advertising
    • Public Relations and Communications
    Market Segment
    • 41% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Meltwater is a platform used for tracking and monitoring company mentions across the web, automating searches, scheduling posts across multiple platforms, and providing data integration.
    • Users like the automation of searches, the ease of scheduling posts across multiple platforms, the responsiveness of the support team, and the ability to see all media mentions and reach in one space.
    • Reviewers mentioned that the alerts and reports are not as customizable as they would like, the platform can be slow to upload videos, and the user interface could be easier to use and less complex.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Meltwater Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Helpful
    158
    Features
    156
    Customer Support
    126
    Helpfulness
    114
    Cons
    Improvement Needed
    90
    Learning Curve
    63
    Not Intuitive
    56
    Technical Issues
    55
    Complexity
    54
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Meltwater features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.8
    Social Publishing
    Average: 8.9
    7.4
    Campaign Optimization
    Average: 8.5
    8.3
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Meltwater
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Meltwater
    24,931 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,573 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter

Users
  • Social Media Manager
  • Communications Manager
Industries
  • Marketing and Advertising
  • Public Relations and Communications
Market Segment
  • 41% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Meltwater is a platform used for tracking and monitoring company mentions across the web, automating searches, scheduling posts across multiple platforms, and providing data integration.
  • Users like the automation of searches, the ease of scheduling posts across multiple platforms, the responsiveness of the support team, and the ability to see all media mentions and reach in one space.
  • Reviewers mentioned that the alerts and reports are not as customizable as they would like, the platform can be slow to upload videos, and the user interface could be easier to use and less complex.
Meltwater Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Helpful
158
Features
156
Customer Support
126
Helpfulness
114
Cons
Improvement Needed
90
Learning Curve
63
Not Intuitive
56
Technical Issues
55
Complexity
54
View All Pros and Cons
Meltwater features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
7.8
Social Publishing
Average: 8.9
7.4
Campaign Optimization
Average: 8.5
8.3
Social Analytics
Average: 8.5
Seller Details
Seller
Meltwater
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Meltwater
24,931 Twitter followers
LinkedIn® Page
www.linkedin.com
2,573 employees on LinkedIn®
Brandwatch Social Media Management
(961)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

    Users
    • Social Media Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 40% Mid-Market
    • 33% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brandwatch is a social media management tool that provides social listening, analytics, and content scheduling across various platforms.
    • Users like Brandwatch's ability to handle multiple social media accounts, its scheduling feature, and the ease of sharing content with clients, which improves communication and collaboration.
    • Reviewers mentioned that Brandwatch can be complex to learn, has a steep learning curve, and its pricing is on the higher side, making it less ideal for smaller teams or simple use cases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brandwatch Social Media Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Social Media Management
    46
    Centralized Management
    45
    Post Scheduling
    45
    Helpful
    42
    Cons
    Improvement Needed
    32
    Publishing Limitations
    26
    Limited Features
    23
    Missing Features
    20
    Complex Usage
    17
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brandwatch Social Media Management features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Social Publishing
    Average: 8.9
    7.7
    Campaign Optimization
    Average: 8.5
    7.6
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brandwatch
    Company Website
    Year Founded
    2007
    HQ Location
    Brighton, East Sussex
    Twitter
    @Brandwatch
    34,310 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    920 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leadi

Users
  • Social Media Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 40% Mid-Market
  • 33% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brandwatch is a social media management tool that provides social listening, analytics, and content scheduling across various platforms.
  • Users like Brandwatch's ability to handle multiple social media accounts, its scheduling feature, and the ease of sharing content with clients, which improves communication and collaboration.
  • Reviewers mentioned that Brandwatch can be complex to learn, has a steep learning curve, and its pricing is on the higher side, making it less ideal for smaller teams or simple use cases.
Brandwatch Social Media Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Social Media Management
46
Centralized Management
45
Post Scheduling
45
Helpful
42
Cons
Improvement Needed
32
Publishing Limitations
26
Limited Features
23
Missing Features
20
Complex Usage
17
View All Pros and Cons
Brandwatch Social Media Management features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.3
Social Publishing
Average: 8.9
7.7
Campaign Optimization
Average: 8.5
7.6
Social Analytics
Average: 8.5
Seller Details
Seller
Brandwatch
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,310 Twitter followers
LinkedIn® Page
www.linkedin.com
920 employees on LinkedIn®
Zoho Social
(2,861)4.6 out of 5
7th Easiest To Use in Social Media Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 86% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Social is a social media management tool that allows users to schedule posts, monitor engagement, and analyze performance across multiple platforms.
    • Reviewers frequently mention the ease of use, the ability to manage multiple social media platforms from one dashboard, and the time-saving benefits of scheduling posts in advance.
    • Users reported issues with the user interface feeling outdated, some advanced features being difficult to navigate, and occasional problems with page loading and mobile app functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zoho Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    124
    Post Scheduling
    97
    Centralized Management
    84
    Multi-platform
    78
    Scheduling
    71
    Cons
    Missing Features
    38
    Expensive
    23
    Social Media Limitations
    21
    Limited Features
    19
    Publishing Limitations
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Social features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Social Publishing
    Average: 8.9
    8.6
    Campaign Optimization
    Average: 8.5
    8.7
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Social is an all-in-one social media management software designed for businesses of all sizes and agencies. It enables you to schedule and publish social media posts, manage conversations—includi

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 86% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Social is a social media management tool that allows users to schedule posts, monitor engagement, and analyze performance across multiple platforms.
  • Reviewers frequently mention the ease of use, the ability to manage multiple social media platforms from one dashboard, and the time-saving benefits of scheduling posts in advance.
  • Users reported issues with the user interface feeling outdated, some advanced features being difficult to navigate, and occasional problems with page loading and mobile app functionality.
Zoho Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
124
Post Scheduling
97
Centralized Management
84
Multi-platform
78
Scheduling
71
Cons
Missing Features
38
Expensive
23
Social Media Limitations
21
Limited Features
19
Publishing Limitations
18
View All Pros and Cons
Zoho Social features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Social Publishing
Average: 8.9
8.6
Campaign Optimization
Average: 8.5
8.7
Social Analytics
Average: 8.5
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,812 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
TweetDeck
(655)4.3 out of 5
Save to My Lists
Entry Level Price:$0 / month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    X Pro, formerly known as TweetDeck, is a proprietary social media dashboard application designed for managing multiple X (formerly Twitter) accounts. Initially launched in 2008 as an independent app,

    Users
    • Owner
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 55% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TweetDeck Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Multiple Accounts
    2
    Post Scheduling
    2
    Analytics Focus
    1
    Automation
    1
    Cons
    Inadequate Support
    1
    Insight Limitations
    1
    Integration Issues
    1
    Lack of Analytics
    1
    Lagging Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TweetDeck features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Social Publishing
    Average: 8.9
    8.4
    Campaign Optimization
    Average: 8.5
    6.7
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twitter
    Year Founded
    2006
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1,041 employees on LinkedIn®
    Ownership
    NYSE: TWTR
    Total Revenue (USD mm)
    $3,716
Product Description
How are these determined?Information
This description is provided by the seller.

X Pro, formerly known as TweetDeck, is a proprietary social media dashboard application designed for managing multiple X (formerly Twitter) accounts. Initially launched in 2008 as an independent app,

Users
  • Owner
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 55% Small-Business
  • 29% Mid-Market
TweetDeck Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Multiple Accounts
2
Post Scheduling
2
Analytics Focus
1
Automation
1
Cons
Inadequate Support
1
Insight Limitations
1
Integration Issues
1
Lack of Analytics
1
Lagging Performance
1
View All Pros and Cons
TweetDeck features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Social Publishing
Average: 8.9
8.4
Campaign Optimization
Average: 8.5
6.7
Social Analytics
Average: 8.5
Seller Details
Seller
Twitter
Year Founded
2006
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,041 employees on LinkedIn®
Ownership
NYSE: TWTR
Total Revenue (USD mm)
$3,716
Semrush
(3,280)4.5 out of 5
View top Consulting Services for Semrush
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Semrush is a comprehensive digital marketing and SEO platform that provides tools for keyword research, competitor analysis, site audits, and more.
    • Users frequently mention the platform's extensive features, user-friendly interface, and the convenience of having all SEO tools in one place, including powerful keyword research, competitor analysis, and site audits.
    • Reviewers noted that the platform can be overwhelming for beginners due to its extensive features, the pricing is considered high especially for smaller businesses, and some users reported occasional data inaccuracies and limited reporting customization.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Semrush Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    671
    Ease of Use
    652
    Keyword Research
    596
    Helpful
    560
    SEO Optimization
    547
    Cons
    Expensive
    456
    High Pricing
    399
    High Costs
    347
    Pricing Issues
    282
    Learning Curve
    246
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Semrush features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Social Publishing
    Average: 8.9
    8.1
    Campaign Optimization
    Average: 8.5
    8.7
    Social Analytics
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Semrush
    Company Website
    Year Founded
    2008
    HQ Location
    Boston, MA
    Twitter
    @semrush
    306,818 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campa

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Semrush is a comprehensive digital marketing and SEO platform that provides tools for keyword research, competitor analysis, site audits, and more.
  • Users frequently mention the platform's extensive features, user-friendly interface, and the convenience of having all SEO tools in one place, including powerful keyword research, competitor analysis, and site audits.
  • Reviewers noted that the platform can be overwhelming for beginners due to its extensive features, the pricing is considered high especially for smaller businesses, and some users reported occasional data inaccuracies and limited reporting customization.
Semrush Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
671
Ease of Use
652
Keyword Research
596
Helpful
560
SEO Optimization
547
Cons
Expensive
456
High Pricing
399
High Costs
347
Pricing Issues
282
Learning Curve
246
View All Pros and Cons
Semrush features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Social Publishing
Average: 8.9
8.1
Campaign Optimization
Average: 8.5
8.7
Social Analytics
Average: 8.5
Seller Details
Seller
Semrush
Company Website
Year Founded
2008
HQ Location
Boston, MA
Twitter
@semrush
306,818 Twitter followers
LinkedIn® Page
www.linkedin.com
2,261 employees on LinkedIn®
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