Social media management systems provide functionality to administer social media accounts, schedule posts, suggest content, and boost posts. Social media management software is used by social media, marketing, and communications departments to increase brand awareness, manage workflows, and engage online communities. Social media management tools are used by these teams to create engaging content that can be used in marketing campaigns and to maintain an online presence. The products often provide tools such as user access control, content libraries, timelines, schedules, and archives. These social media marketing management tools are aimed at maximizing search engine optimization, increasing inbound traffic, customer satisfaction, and customer conversion. Social media management software often provides functionality of social media monitoring software and social media analytics software. It can be a part of a social media suite as a standalone or integrated component. Many marketing automation products offer social media management as a feature.
To qualify for inclusion in the Social Media Management category, a product must be able to:
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Oracle Social Cloud’s intuitive analytics tools empower marketers to discover, analyze and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. A unified listening, analytics and engagement application helps marketers measure social success and connect social analytics with business KPI. The Social Cloud platform offers an API layer to deliver social data and functionality into existing technology stacks including Oracle Customer Experience Cloud and Marketing Cloud. Oracle Social Cloud includes the following social solutions: Application: • Listen: Uncover actionable insights from social or unstructured 1st party data through proprietary 3-tiered listening technology. Latent semantic analysis delivers easy refinement and auto-theming while natural language processing drives sentiment and top terms for business users. • Analyze: Customizable dashboards empower marketers to discover, analyze and report to measure campaign impact across paid, owned and earned social data. • Engage: Read, route and respond to social messages across owned and earned channels in one customizable engagement console. Platform: • A truly open platform with extensible APIs offers social data and social functionality across CX, OMC and 3rd party systems. Customers and partners leverage APIs to bring the power of social into their existing technology investments.
Buffer Reply turns your Twitter, Facebook, and Instagram engagement, comments, and questions into threaded conversations, all neatly organized in one inbox for your team to tackle, together. Our refined brand monitoring filters let you bypass the chatter of social media, so your team can focus on the conversations that matter most to your brand. Reply puts critical customer service data at your fingertips with robust reports, so you can make the best decisions for your team.
GroupTweet allows any number of contributors to help securely Tweet from your company or organization's Twitter account. No password sharing required. The best part about GroupTweet is we work seamlessly with every Twitter app out there. So employee #1 can Tweet from the company Twitter account using their personal Twitter for iPhone app, and Employee #2 who might not have a personal Twitter account, can simply login to your GroupTweet dashboard. GroupTweet also offers automated Twitter content management solutions like auto retweet functionality and smart scheduling which will save your team time while leveraging content your employees are already out their producing every day. For example, many companies use GroupTweet auto retweet functionality to allow the company Twitter account to retweet employee's Tweets when they contain the company hashtag. Or alternatively, you can configure it so that employees can opt-in to automatically retweet company Tweets from their personal Twitter accounts.
Our proprietary algorithm is the most powerful Instagram growth tool available. It filters out the fake accounts and engage with relevant account for your account. Grow your engagement, get more followers and start building a long lasting, powerful presence on Instagram. We want to make sure we engage with the people relevant to YOUR account. Therefore, our social media expert will help you pin-point the right strategy for you.You will start seeing results in less than 24 hours and from there you will enjoy a stable growth.
Unified helps marketers make informed and impactful decisions with the industry’s only business intelligence platform purposely designed for social advertising. With experience collecting and enriching over $4 billion dollars of social investment data, Unified is passionate about providing Fortune 2000 brands and agencies greater transparency into their many teams, tools and strategies. The Unified Platform and service teams are specifically built to ensure data quality, optimize investments and answer critical business questions. Unified has offices in Atlanta, Austin, Los Angeles, New York City and San Francisco.
Hearsay Systems offers the Hearsay Advisor Cloud for financial services, empowering advisors to efficiently and compliantly use social media, websites, text and email to engage with customers, build stronger relationships and grow their business. Its prescriptive technology processes and prioritizes data from across digital channels and data systems, providing actionable suggestions for advisors on how they should engage with clients next. Built for the enterprise, Hearsay connects these advisor-client interactions and data to corporate CRM systems and digital marketing programs, and provides efficient compliance supervision and review workflows – all on a secure, enterprise-ready platform. Hearsay is used by more than 150,000 advisors and agents at the world’s largest financial services and insurance firms. The company is headquartered in Silicon Valley with offices throughout North America, Europe and Asia.
Sysomos Expion delivers content discovery, planning, publishing, moderation, and analytics in a single, easy-to-navigate screen. It’s a platform that can manage social enterprises, no matter how large or complex. SOCIAL MANAGMENT Sysomos Expion makes content planning a snap with a simple drag-and-drop content calendar, and workflow that’s easy to track and review, across even the largest enterprises. Know who to speak to, when to engage in conversation and even integrate with customer care centers. CONTENT MARKETING See the best performing content from all of your social media presences and your competitors’ pages, all within one view. Share it with brands or markets across your organizations to inspire creative thinking. MARKETING ANALYTICS Manage your reputation and benchmark your performance at the same time means easy listening for you, the marketer.
SocialFlow is a social distribution and monetization platform that is purpose-built for media companies. Our technology enables the world's most successful publishers to easily distribute engaging social content while providing them monetization opportunities across multiple social networks. Our publishing software is used by tens of thousands of journalists across the world and extends the reach and engagement of editorial content and stories to the social sphere. When you see a news item in your social feed, the odds are good that it came through SocialFlow. SocialFlow's advertising products help publishers create new revenue streams from their social efforts. With native solution sand AttentionStream sponsored post ads, SoicialFlow helps media companies leverage the unmatched scale and distribution of social channels. Founded in 2009 and based in New York, SocialFlow's client roster includes half of the top 150 media companies including Conde Nast, Time, Inc., The Associated Press and the BBC. To learn more, visit SocialFlow.com
Struggling to create enough compelling visual content to cut through the noise and truly connect with audiences? With Stackla, marketers can discover, manage, publish and optimize authentic user-generated content (UGC) alongside their branded assets to scalably create personalized experiences at every customer touchpoint. Stackla's AI-powered platform is the only flexible, highly-customizable platform that enables marketers to: Discover the best UGC from 25+ social networks (plus direct upload) Obtain rights to customer content on ANY network Centralize all their earned and owned visuals in a dynamic asset manager Publish UGC seamlessly across ALL channels–websites, ads, emails, social, mobile apps and more–with robust martech integrations Continually optimize UGC performance with AI-powered content recommendations In addition, Stackla’s API-first approach and PHP SDK provide full support for web development teams that want to build custom UGC-powered displays or use Stackla to drive better decisions and processes throughout the marketing cloud.
We have two different products: - Audiense Connect: Smart Social Marketing for Twitter https://audiense.com/products/audiense-connect/ - Audiense Insights: Powerful intelligence to identify and understand audiences, inform your strategies and take action https://audiense.com/products/audiense-insights/ Audiense Connect, The #1 Twitter Marketing Platform - Use the world’s richest audience insights to build and explore communities, identify audiences and engage directly on Twitter at scale: - Community analysis & management. - Advanced monitoring & listening. - Twitter tailored audiences for advertising. Audiense Connect, Twitter Direct Messages Chatbots - Create your own custom chatbot in a few clicks and engage with subscribers and/or customers via Twitter using Direct Messages automatically: - Manage subscribers with opt-ins included in the chatbot. - Create multiple topics to target your communications. - Create conversation trees to customize your interactions.
Nuvi, powered by Brickfish, is an intelligent, intuitive, real-time social listening platform coupled with enterprise social management that drives results. The platform allows brands to instantly see what people are saying about them across the internet, identify key influencers, respond to the most important conversations and influence behavior in instantly. The stunning visualizations are combined with advanced collaborative social publishing and enterprise workflow management for a seamless experience throughout your organization. Own the full lifecycle of social - from listening, sentiment, planning, collaboration, and workflow - to publishing, monitoring, analytics and more. Request a Demo (on the left) to see how Nuvi can help you own the conversation around your brand.
Sysomos, a Meltwater company, is the global leader in social marketing and analytics empowering brands and agencies to turn data-driven insights into actionable customer engagement opportunities. Our unified, insights-driven social platform gives marketers the easiest way to search, listen, publish, engage and analyze at scale across earned and owned media. We work with customers of all sizes from all industries and all geographies. Our experience is extensive and diversified covering top brands and leading agencies that operate regionally or globally. We also help businesses leverage social insights to inform business decisions and actions outside of marketing, too. Customer care, research, human resources, legal, and operations to name a view. Sysomos is now the Social division of Meltwater, a pioneer of media intelligence and Outside Insight. Our combined superpowers are giving marketers one of the strongest and most comprehensive tools available, thanks to Sysomos' deep social analytics and Meltwater's robust media intelligence capabilities. We're delivering the social insights you need, enriched with added context from news, social networks and other human-generated content, in one platform. To learn more about how Sysomos can help you make better business decisions, go to www.sysomos.com.
Social Media Management: All-in-one publishing solution. Everypost is the easiest and most convenient app to post multimedia content across multiple social platforms. With Everypost you can now customize your content per social network or just write and forget about the limitation of 140 characters.
SmarterQueue saves users over 5 hours every week, compared to other social media scheduling tools. All Plans Include: • Evergreen recycling • Content curation • Content categories • Visual calendar • Analytics • Custom post-text for each network • Social tagging/mentions • Browser bookmarklet • RSS feeds • Native video posts • Saved social searches • Bitly link-shortening • Draft posts • Unlimited users • Email & Knowledge Base support SmarterQueue is THE social media power tool. Convenient Curation. Smarter Scheduling. Advanced Analytics.
MomentFeed’s mobile consumer experience management software enables multi-location brands to make their nearest location the best choice for every mobile customer. The Mobile Consumer Experience (MCX) management platform helps organizations manage consumer engagement at the store or field level, creating a mobile experience that is more authentic, relevant and engaging for local consumers and directly drives in-store foot traffic across multiple channels, providing marketing attribution for each channel. With an integrated management and reporting system that spans multiple channels including mobile search, social media, digital advertising and customer care, the MCX platform helps continuously and predictably capture more in-store sales for retailers, restaurant chains, banks, auto dealers, insurance companies and other franchised and corporate-owned multi-location businesses. MomentFeed was founded in 2010 and is headquartered in Santa Monica, California. For more information visit www.momentfeed.com.
Digimind is the leading social media monitoring and competitive intelligence software, designed for brands and agencies who want to accelerate digital transformation through an insights-driven approach. Recognized by Forrester and Gartner, Digimind’s best-in-class technology transforms social and online data into actionable business insights, enabling marketers to effectively plan, execute, and analyze their marketing strategy. Founded in 1998, Digimind is headquartered in New York, Paris, Singapore, and Rabat, serving more than 600 customers worldwide including LinkedIn, Sony, McCann Worldwide, and Lexus.
Hopper HQ is the complete Instagram marketing solution. Create, plan and schedule posts across multiple Instagram accounts. Automatically posting your scheduled content to Instagram with no frustrating 'reminders' or push notifications. Hopper HQ’s advance planning and editing features help social media managers increase the quality and consistency of their social media accounts whilst saving time.
Built for service businesses, SaaS, & agencies. NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great customer reviews and photos. And we help you improve your search engine results, website traffic, and sales by publishing your reviews and photos to your website. Unlike competitors, we have no contracts, start free, and are only $75/month for our premium plans. ---> Try it free at get.nicejob.co
Orlo is a complete online engagement ecosystem that enables hundreds of leading brands and thousands of users to be there instantly and effectively when their customers need them most, creating powerful customer experiences and positive emotions that influence behaviour, at scale. The Orlo ecosystem enables brands to move seamlessly across multiple online channels - just like customers do - turning your audience into advocates, social connections and web visitors into customers, and encourage those that matter to see online as the best way to talk to you.
CrowdControlHQ is the social media platform to engage your audience, manage your activity, and analyse your performance. Our software tools help you deliver engaging social media marketing content, delight customers with exceptional social customer service, and effectively manage and measure your results.
Send Social Media is the easiest way to manage, monitor, track and measure all of your marketing efforts. Post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Manage your entire email marketing campaign as well as launch a mobile text messaging strategy. Monitor your brand across the web while measuring your results with in-depth reports. Import all of your contacts and use our tool for customer relationship management.
We know social media brand awareness is crucial for your business growth. In the current digital age of mobile and social accessibility it has become a necessity to have a presence on all social media platforms. We understand posting content shouldn’t distract you from running your business and that engaging with your target audience shouldn’t be tedious or restricted to repetitive interactions. We also know that accountability is vital, tracking your ROI and understanding stats and analytics shouldn’t be a minefield to understand. Thankfully, we have the perfect solution. Our comprehensive broadcast engine allows you to post content to Facebook (including pages, profiles and groups), Instagram (including stories and carousels & IGTV), multiple LinkedIn pages and profiles, Twitter accounts, Pinterest boards and YouTube Channels. Precisely engage with carefully selected audiences on Instagram and Twitter using our powerful targeting tools driven by hashtag and geographical search algorithms. Then, interact directly using our built-in suite of engagement tools. Full accountability, detailed statistics and analytics on everything you could ever ask for. Evaluate your campaigns, measure your effectiveness and see how you compare with your competitors. Everything you need to plan and predict your future growth. Save time, save money and make money.... We work systematically to integrate corporate responsibility in our core business and make our expertise available for the benefit of the societies where we operate. - Save time when scheduling and posting your content, get told the best time to post in order to maximise your engagement - Perfect for large sites or agencies managing multiple clients and brands. - Our easy-to-use control panel and API lets you build within your own systems