--- title: DreamHost Reviews meta_title: 'DreamHost Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 152 reviews by the users' company size, role or industry to find out how DreamHost works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 152 scale: '5' date_modified: '2026-06-17' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # DreamHost Reviews **Vendor:** DreamHost **Category:** [WordPress Hosting Platforms](https://www.g2.com/categories/wordpress-hosting) **Average Rating:** 4.0/5.0 **Total Reviews:** 152 ## About DreamHost DreamHost offers advanced web hosting services—from shared hosting to cloud hosting. Rated the #1 hosting service three years in a row by PC Magazine, DreamHost offers excellent uptime, powerful security, a strong commitment to customer service and a passion for privacy. Services include VPS hosting, dedicated server hosting, cloud computing and domain registration. DreamPress offers extreme high performance managed WordPress hosting that is easy to use and simple to get started and is recommended by WordPress.org. ## DreamHost Pros & Cons **What users like:** - Users praise DreamHost for their **exceptional customer support** , highlighting responsiveness and a commitment to client satisfaction. (11 reviews) - Users commend the **exceptional helpfulness** of DreamHost, highlighting their responsive and attentive customer service. (9 reviews) - Users commend the **24/7 support** from DreamHost, praising their responsiveness and commitment to client satisfaction. (4 reviews) - Users commend DreamHost for their **exceptional customer service** , highlighting responsiveness and attentiveness in meeting client needs. (4 reviews) - Users value the **ease of use** of DreamHost, praising its intuitive control panel and accessible features for all skill levels. (4 reviews) - Users praise the **quick response** from DreamHost's team, appreciating their attentive and efficient service throughout the process. (4 reviews) - User-Friendly (4 reviews) - Users appreciate the **user-friendly control panel** of DreamHost, making website management seamless and efficient. (3 reviews) - Positive Experience (3 reviews) - Users commend the **reliability** of DreamHost, appreciating its stable performance and excellent uptime features. (3 reviews) **What users dislike:** - Users express frustration with **poor customer support** , highlighting issues with trust and limited assistance availability. (2 reviews) - Users experience **slow loading** times with DreamHost, leading to frustration during website access and initialization. (2 reviews) - Users experience **slow speeds** with DreamHost servers, leading to longer load times for websites. (2 reviews) - Users report **billing issues** with DreamHost, claiming misleading sales tactics and untrustworthy customer engagement regarding payments. (1 reviews) - Users experience **control panel issues** with DreamHost, including the absence of a traditional cPanel option. (1 reviews) - cPanel Issues (1 reviews) - Dashboard Issues (1 reviews) - Users express concerns about **hosting limitations** , including expensive packages and lack of global data center options. (1 reviews) - Lack of cPanel (1 reviews) - Users express frustration over the **lack of phone support** , preferring direct communication for a smoother resolution process. (1 reviews) ## DreamHost Reviews ### 1. DO NOT DEAL WITH THESE COWBOYS !. Support is great, sales techiques are BAD **Rating:** 0.0/5.0 stars **Reviewed by:** Greg T. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about DreamHost?** Their tech team support is great. They (Support-Tech) work hard. **What do you dislike about DreamHost?** Their sales techniques and customer/client account engagment is over promised and under delivered. They LIE when when try to sign you up, and cause issues, when you question them. THEY ARE NOT TO BE TRUSTED WITH YOUR MONEY. Stay away. **What problems is DreamHost solving and how is that benefiting you?** They sold packages across some of our domains to engage / set up email addresses. They offered us a deal, unlimited email addresses for a fixed monthly fee. We have around 75 domain names, and take security very seriously. We use a number of email addresses depending on location of clients. Hense, we require a large number of email addresses. After we got to 50, we had a problem. Their answer was to stop us. So we moved everything else where, and have had a great experience with the new player. I WOULD NEVER RECOMMEND DREAMHOST TO ANYONE. ### 2. Nightmare from Day 1 **Rating:** 0.5/5.0 stars **Reviewed by:** Enrico U. | Head of EMEA Field Marketing: Northern Europe (UK Nordics, Benelux, DACH), CEEMEA, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2023 **What do you like best about DreamHost?** Very Little. The only thing I can say is they have a done a great job marketing themselves via influencers and make it easy to sign up and get started with them. **What do you dislike about DreamHost?** I've used 4 other hosting solutions for my business and while there are always minor snags, I've never encountered so much instability and lack of accountability than with Dreamhost! After migrating one test site to Dreamhost earlier this year, I've had at least 10 incidents of down time and the worse part what could be called as 'sabotage' or inappropriate behavior from agents who seemed to took matters in their own hands and undermined by site. Despite having an expert team of developers helping me, Dreamhost repeatedly created issues on top of down time issues and even blamed my developers for security breaches. When we asked for proof they never provided anything concrete. Dreamhost simply does not live up to its reputation and has the worse customer service, even if you pay for a more expensive beefier plan like I did! **What problems is DreamHost solving and how is that benefiting you?** They are simpy a hosting service which should, in theory, maintain my site via a VPS so that it passes all core web vitals and fast and up 24/7. I migrated only ONE website to Dreamhost out of 20. One of my top performing sites and since moving to Dreamhost my site has been flagged by GCP and 3rd parties as failing despite having been optimized by experts. ### 3. Moving all customer websites off of Dreamhost **Rating:** 0.0/5.0 stars **Reviewed by:** Herb G. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about DreamHost?** Low pricing, but unfortunately you get even less than you paid for. **What do you dislike about DreamHost?** For several years we (as a digital marketing agency) hosted many client websites on Dreamhost. However, over the last 2+ years, their service has gone into the septic tank. It is not unusual for sites to go down for 10s of minutes to hours. They seem to have oversubscribed their servers to meet their chosen price point. **What problems is DreamHost solving and how is that benefiting you?** Low pricing, but also very low reliability. Stay far far away! ### 4. Unfair treatment **Rating:** 0.0/5.0 stars **Reviewed by:** Omurbek M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about DreamHost?** They made available access to WordPress. **What do you dislike about DreamHost?** I used Dreamhost for one year. After I couldn't make a payment for a couple of years my balance was negative and all the projects I was working on were deleted and no backups were left available. They just deleted many hours of my hard work. I found it out when I renewed my subscription. After that, I tried to cancel my subscription and delete my account didn't provide any refund. Anyone who wants to use their service please check other platforms such as WordPress, Winx, GitHub, etc. **What problems is DreamHost solving and how is that benefiting you?** I used it to manage my websites. ### 5. Unreliable; changes things without notice **Rating:** 0.0/5.0 stars **Reviewed by:** Adam W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about DreamHost?** They fairly inexpensive. Not the cheapest, especially since they just raised prices. But a VPS is still cheaper than hosting everything on GCP. **What do you dislike about DreamHost?** The have frequent downtime without warning. Currently all my sites have been down for 14+ hours and all I can do is wait for their support to fix it when they get time. So frustrating that my business is shuttered because they changed something. I haven't made code changes in weeks, and it's not a resource issue. **What problems is DreamHost solving and how is that benefiting you?** We use Dreamhost for the main VPS and DB for pir web sites and web services. So when it's down (like right now, going on 14 hours) it brings everything down, including our mobile app endpoints. ### 6. Buyer Beware!! If want to leave expect extra fees and hassle **Rating:** 0.0/5.0 stars **Reviewed by:** Michael M. | Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about DreamHost?** Knowledge base is large and helpful. Tech support can be useful. **What do you dislike about DreamHost?** After (2) consecutive 3-year terms, my 3-year renewal rate increased 38%, with an explanation that did not match the service level. Dreamhost has gone greedy, and their billing support agents do nothing to resolve issues other than a templated response. Buyer beware!! If you disagree with the price increase, expect frustration and agervation dealing with their billing agents. If you change service levels to monthly during the last month of 3-year term, expect a much higher monthly bill that takes effect immediately as they will cancel your 3-year term period with pro-ration of pre-payment to a monthly much higher rate. It's a ridiculous tactic to extract more money and waste your time. Good riddance Dreamhost. Save yourself the hassle and look elsewhere. **Recommendations to others considering DreamHost:** Beware of sudden 38% price increases after 6-years and poor billing support. Billing agents do not realize their system over-charges if you chance plans or want to leave. **What problems is DreamHost solving and how is that benefiting you?** Domain, Web & Email Hosting ### 7. DreamHost Disaster **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about DreamHost?** Managed WordPress and relatively quick server migration **What do you dislike about DreamHost?** After three years of happy and reliable hosting on Dreampress, changes in Dreamhost's web servers, hosting service, and technical support forced our online business to go elsewhere. It began with unexpected servers crashes which quickly became daily and unresolvable. In about a week we dropped from years of stability to every-day troubleshooting to keep our site online. And with each crash, we learn our server was running out of memory but tech support seemed less specific about the causes or instability. Instead, they chose to up-sell us on a new “Openstack” server deployment, promising better caching and performance -- at the same price. We were thrilled with how fast we were operational on the new 'bionic' server but not happy to discover this upgraded server would actually cost us 35% more annually, that the memory configurations were no different, and ultimately the server crashes would continue. For the next 10 weeks, we meticulously followed Dreamhost's advice to optimize our site build, to employ different caching strategies, to minify, to defer code, to better optimize images, and reduce page loading sizes. We did everything required to get us to an A-rating with GTmetrix but the server crashes continued while Dreamhost offered us no effective assistance with resolving what became a maintenance nightmare. The final straw was learning that DH tech support was aware of a bug in the new servers that prevented some MySQL DBs from restarting after a server crashes. When we migrated our site off of Dreamhost servers, they still hadn't isolated the problems or taken any ownership of them. **What problems is DreamHost solving and how is that benefiting you?** Our intention is to showcase and sell our scientific research equipment like we have been doing for 28 years. ### 8. I had a nightmare experience **Rating:** 0.0/5.0 stars **Reviewed by:** Shima D. | Film Maker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2021 **What do you like best about DreamHost?** The panel to control that controls the website. **What do you dislike about DreamHost?** It took a very long time to load my site and sometimes it wouldn't load at all. Then they did an upgrade and lost half my site. And finally as I closed the account, I made a back up as per their directions for closing an account. The notice said it would be availble another 10 days. But when I went to retrieve it, they told me it is unavailable as my account is closed. So dreamhost has compleely destroyed my website after years of working with this website. I couldn't possible begin to imagein a worse service. **Recommendations to others considering DreamHost:** Don't do it. **What problems is DreamHost solving and how is that benefiting you?** They destroyed my websit, so none. ### 9. Bad customer support and confused dashboard. **Rating:** 1.0/5.0 stars **Reviewed by:** Geraldo P. | Head of Growth and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2020 **What do you like best about DreamHost?** There is nothing I liked best. I have just struggled so far going all over their awful dashboard trying to figure out how to do the things. **What do you dislike about DreamHost?** The dashboard is poorly designed to help the user. You find information in different places where it should be in just one. There are useless buttons and options. Their tutorials are the worse. I had to read outside sources to figure out how to do things because their tutorials are lacking in information and proper guidance. Their customer support instead of helping you to figure out things, they push you to buy another product. I already had an SSL certificate with another company, and instead of helping me to import it to their server, the agent said that this is not possible, and I had to buy another one from them. With, later I figured out that it was a lied and learned almost by my self how to do it. **What problems is DreamHost solving and how is that benefiting you?** It's easy to by a hosting. Dreamhost facilitates everything for your purchase but gives you a hard time to manage it after you had paid for their services. ### 10. One failure after another, by far the worst hosting ive ever used **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about DreamHost?** Nothing. Absolutely nothing. It;s unreliable, hard to use, and slow. **What do you dislike about DreamHost?** My site has gone down at least a dozen times with dreamhost. And my wordpress sites are slow as molasses. I can't wait to migrate everything off. **Recommendations to others considering DreamHost:** Just use someone else **What problems is DreamHost solving and how is that benefiting you?** No benefits whatsoever. ### 11. Not the most reliable hosting client **Rating:** 1.5/5.0 stars **Reviewed by:** Ben M. | Writer / Final Pass Editor / Topics Master, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about DreamHost?** Straight forward integration for Wordpress site hosting. **What do you dislike about DreamHost?** Not great for keeping emails synced across devices, or for simple things like deleting emails from a phone. **Recommendations to others considering DreamHost:** Does provide a decent level of hosting for web and email, but rising costs and some annoyances with the email system make it worthwhile looking around at alternate solutions. **What problems is DreamHost solving and how is that benefiting you?** Hosting for website and email ### 12. Alternative to Godaddy and Hostgator **Rating:** 0.0/5.0 stars **Reviewed by:** Ruban K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2013 **What do you like best about DreamHost?** Easy to setup your account, register a domain. Their support staff are very friendly, you have a dedicated page to post your support questions and get help. Ftp client and interface works cool. **What do you dislike about DreamHost?** No free trial for hosting services, The way they handle billing is the worst in the industry. They don't send you invoices or anything. I had no idea I was charged 40+ bucks a month for 6 months from dream host until I started checking each of my bank statement line. I would never suggest Dreamhost to anyone I love **Recommendations to others considering DreamHost:** Never use it. I would suggest GCP or AWS **What problems is DreamHost solving and how is that benefiting you?** Nothing. I just closed my account after realizing I was paying 40 bucks per month for nothing for the past 6 months ### 13. Not the best webhosting **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2016 **What do you like best about DreamHost?** When I first signed up they had a deal for a lifetime price. Since then the prices have gone up but their service is still just okay. **What do you dislike about DreamHost?** The layout is outdated and not very user friendly, although customer service responds usually within 48 hours, they aren't very helpful and will usually just give you a link to figure it out on your own. **Recommendations to others considering DreamHost:** They are making improvements but are still behind companies like WP engine, spend the extra money for better service. **What problems is DreamHost solving and how is that benefiting you?** I have a retail and service based business and am always struggling getting wordpress themes to work smoothly with dreamhost. I constantly have issues that are dreamhost settings related and end up having to wait days to have them fixed. ### 14. Dreamhost, decent enough hosting for beginner. **Rating:** 2.0/5.0 stars **Reviewed by:** Carolyn P. | Freelance Designer, Graphic Design, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2012 **What do you like best about DreamHost?** When I used Dreamhost, I just migrated from GoDaddy and purchased hosting for a year for $20. Dreamhost at the time provided a good incentive with that particular sale, considering the amount of GB space that came with the hosting plan. **What do you dislike about DreamHost?** My dislike was the extreme prices Dreamhost set for the upcoming year when I still hosted my website with them. I felt that I could get more storage for a fairer price elsewhere and ended up choosing Bluehost. Dreamhost also did not have the best customer service response or user interface for their FTP. **Recommendations to others considering DreamHost:** Choose somewhere else to host your site. ## DreamHost Discussions - [What is DreamHost?](https://www.g2.com/discussions/what-is-dreamhost) - 1 comment - [View DreamHost pricing details and edition comparison](https://www.g2.com/products/dreamhost/reviews?filters%5Bnps_score%5D%5B%5D=1&filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-23+07%3A04%3A11+-0500&secure%5Bsession_id%5D=0d468580-c40a-49e3-aa82-b96d0c906452&secure%5Btoken%5D=f085310bfa8088721ae8474d135b85f91c7f1a9f2071f8b76e44ba52389dba27&format=llm_user) ## DreamHost Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## DreamHost Features **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Set Up** - Customization - Ease of Installation - Speed **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Security** - Secure Socket Layer (SSL) Certificate Provision - Data Backup and Restoration - DDoS Protection - Malware Protection **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Support** - Domain and Sub-Domain Support - Technical Support - Hardware Support **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security ## Top DreamHost Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (800 reviews) - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) - 4.9/5.0 (419 reviews) - [A2 Hosting](https://www.g2.com/products/a2-hosting/reviews) - 4.4/5.0 (204 reviews)