Givebutter Reviews & Product Details

Built around generosity, not fees. Everything is in one place. Easy set up. Supporters can become fundraisers. Support feels human. Review collected by and hosted on G2.com.

The tip feature could be a bit better highlighted and explained to donors. Review collected by and hosted on G2.com.

Givebutter has become the backbone of our fundraising. We use a separate CRM (I won’t mention the name) that offers only the bare minimum across the board. Fortunately, Givebutter integrates with it, which allows us to actually take advantage of strong fundraising tools.

Whenever we think about embedding forms or a button on our website, Givebutter has it. Silent auction? Givebutter has it. The features are so user-friendly that even when I’m using them for the first time, it still feels like I’m a pro. It has improved my own performance and our department’s overall performance.

Givebutter consistently delivers. On top of that, their support is premium—responses are prompt, and they help fix the problem right away. Review collected by and hosted on G2.com.

There's one specific thing about Silent Auction feature that I'd suggest improving - the receipt. I learned that auction bidder received the same receipt as someone bought the tickets, which could be confusing. It would be great to make a separate receipt for auction. Review collected by and hosted on G2.com.

I really like how Givebutter is an all-in-one platform that lets me handle my emailing, accounting, fundraising, and donation tracking in one hub. The interface is great, too. It's super easy and attractive, making it simple to navigate without needing to be a tech person. I especially love that it’s easy on the eyes and helps me manage everything without hassle. Review collected by and hosted on G2.com.

I think if anything, it would just be the email templates. I currently use Email Octopus for just general monthly info emails, and they have some really easy email templates. So I think if Givebutter had those that were not so donation-driven, that would help me. Review collected by and hosted on G2.com.

My non-profits love that it's free outside of the transaction fees. Most of their donors cover those fees. It's easy to use and we use it for all of our campaigns. Review collected by and hosted on G2.com.

It would be great to add bulk tags inside of the transactions section. I can pull anyone who participated in a campaign, but I can't add tags to them as a group. In my case, I needed people who participated at a specific level within the campaign. We also had a donor process a refund due to a communication issue. The way refunds look in reports is not intuitive and we had to spend more time than expected figuring out how much they had actually donated once the refund was processed. Review collected by and hosted on G2.com.

That there is a form that can be embedded right on our site so we are not sending donors to a new place. Also the silent auction tool. It is easy to use without having a ton of experience. Review collected by and hosted on G2.com.

The free silent auction is a bit time consuming for uploads as it is one item at a time. Review collected by and hosted on G2.com.

I really like Givebutter's ease of processing payments from multiple methods like credit cards and Venmo. It's a huge help in tracking who made the donations, which lets me thank them properly. Plus, maintaining a database of our contacts makes it possible to send out newsletters. Setting it up was super simple too. The fact that it is free to our organization is critical. Review collected by and hosted on G2.com.

I think Givebutter could use a bit more flexibility in report sorting, especially for the types of memberships. It doesn't carry over the description that goes along with the amount paid, and I need to be able to sort by that description to know what type of membership is being purchased. That would be really helpful. Review collected by and hosted on G2.com.

I liked being able to see who had donated as I scrolled. It made the campaign feel like a big deal and helped get the whole community involved. I honestly think that visibility was a big reason our donations ended up higher than for projects we ran before Givebutter. Review collected by and hosted on G2.com.

I didn’t run into any major issues with Givebutter on my end, and overall I found it pretty easy to use. That said, I think the data analysis side could be simplified and presented in a way that’s easier to understand. Review collected by and hosted on G2.com.

What we like best about Givebutter is how easy and flexible it is for our school to use for a variety of fundraising and donation needs. We have been using Givebutter for more than three years to raise money to support our students. We use it for a variety of fundraisers and events, and we also have Givebutter connected to our school website so community members can make donations directly to our school. We like that we can create separate campaigns for different fundraising efforts and easily share them with our families, supporters, and community through social media, email, our website, and other outreach. It gives us one place to manage our fundraising and makes it easy for our supporters to purchase tickets, enter raffles, place orders, or make donations. Having one platform for so many different types of fundraising has made our process much more organized and accessible, and it has become a valuable tool in helping us raise money for programs, projects, and opportunities that directly benefit our students. Review collected by and hosted on G2.com.

One thing we dislike is that text messaging is no longer available unless you use the paid platform. As a school nonprofit, we cannot afford to upgrade to the paid platform, so losing access to text messaging has been difficult for us. Text messaging was an effective way for us to reach our supporters and share our fundraisers, and we saw it help bring in additional donations and participation. Losing that direct connection has made it more challenging to reach our community and has impacted our ability to generate the same level of fundraising support. We would really like to see text messaging remain available to organizations like ours that rely on Givebutter to raise money for our students. Review collected by and hosted on G2.com.

GiveButter's top-tier donor management and fundraising platform can do just about EVERYTHING at zero or next to zero cost to NPO's! And if you can't figure out how to do something or the platform doesn't have a specific function your NPO needs, they'll help you submit a "vote" to have that feature created by their team - That is TOP-TIER customer service! Review collected by and hosted on G2.com.

The only thing that I've found so far I don't like is that sometimes the sort function doesn't properly alphabetize names in the contact list or in an event attendee list. Review collected by and hosted on G2.com.

Give Butter is a very easy to use platform for fundraiser auctions - easy for both the administrator and the user/bidder. Additionally, it's very customizable and possible to use without fees. Review collected by and hosted on G2.com.

There are a lot of things to click through to get to the actions I want to take, so sometimes working on the auction takes a lot longer than I want it to purely because of how much I have to click in and out. Review collected by and hosted on G2.com.