DonorSearch Reviews & Product Details

I like the detailed data that it provides with the different level of certainty. It really allows the user to have different pictures of the donor's giving history and to use the data he or she deems most relevant to their work. I also like how it categorizes the different charity categories (by focus area), which helps with ease of navigation. I also like that it gives suggested ask amounts based on giving history and wealth, which are especially useful for engaging major donors constructively. Review collected by and hosted on G2.com.

I think the filters could be more useful. As opposed to sorting by gift size or another category, filtering out would make it easier to focus on certain gifts or see a total quantity or giving amount in a specific category. Review collected by and hosted on G2.com.

DonorSearch is a leader in nonprofit advancement strategy. As a small advancement team with limited resources, DonorSearch allows us to prioritize our fundraising efforts and focus our work. The DonorSearch is also committed to helping nonprofits succeed and remain an industry leader through their podcast series, webinars, and articles. All of this is free and accessible to everyone. Review collected by and hosted on G2.com.

DonorSearch's integration with certain CRMs is somewhat limited. Still, I think that the choice of the best tool should not be restricted solely by how well it connects with existing systems. Review collected by and hosted on G2.com.

What's been most helpful about DonorSeach is the sheer volume of training courses available to help you get the most out of the product. With DonorSearch comes options to connect directly to Salesforce or screen records in easy-to-use processes that come with detailed instructions. But screening records is just the beginning. There's much to learn and determine about your donors and DonorSearch has a depth of features that you need to take time to consider. Review collected by and hosted on G2.com.

This isn't a dislike insomuch as a disclaimer. This product is not a silver bullet solution. It doesn't solve problems for you, rather, it's a tool that makes problems easier to solve. If you have the staff and time to invest into the product, it will pay off. Review collected by and hosted on G2.com.

I really like DonorSearch's new beta search software, which has enhanced how efficiently we can identify potential donors. It streamlines the process of targeting high net worth individuals that align with our mission, making our search tasks more effective and less time-consuming. Additionally, the ability to import current donors is an incredibly valuable feature for us. It helps us understand our existing donor base better, provides insights into their values, and enables us to identify further potential among those who already support us. Furthermore, DonorSearch’s integration with NEON is fantastic, as it allows our Donor Relations team to quickly identify who they are engaging with and thus new ways to take care of them more effectively. This tool offers a lot of possibilities and makes it easier for us to find and manage our donor relationships. Review collected by and hosted on G2.com.

I find the onboarding process to be slightly delayed, which resulted in us actively using DonorSearch before completing the onboarding. Additionally, their support team, though quick, lacks comprehensive experience. When I faced an issue with uploading a file, support couldn't resolve it, and there seemed to be little interest in understanding how our IT staff eventually solved it. Review collected by and hosted on G2.com.

I love how easy it was to set up DonorSearch, and any questions I had were answered swiftly, particularly with Sarah Thomerson's exceptional support. Her dedication made the onboarding process smooth, and I’m very grateful for her assistance. DonorSearch is allowing our foundation to expand our contacts and enhance stewardship for our development program, which is crucial for our growth. I appreciate the marketing tool and its compatibility with other CRMs we use, such as Salesforce, making data transfers seamless. Additionally, the platform’s focus on the geographical and regional areas we service is a distinct advantage, as it aligns closely with our foundation's needs without the distraction of unnecessary global reach. Overall, the excellent customer service makes DonorSearch a valuable investment for our foundation. Review collected by and hosted on G2.com.

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I think the thing that I like most about Donor Search is the time with the representative. Steve Fowler always leaves the conversation with me knowing more than what I did entering it. Review collected by and hosted on G2.com.

This is not so much of a donor search problem but more of an information issue. For example, following the execution of an integrated search if there are multiple of the same records that appears multiple times and dedupping the results become a bit messy. Review collected by and hosted on G2.com.

I appreciate how intuitive DonorSearch is, making it easy to set up and navigate through the layout without much difficulty. Its simplicity in conducting data queries stands out, which is remarkable given the complexity of the data involved. I find the DS scores and rankings extremely helpful in transforming data into actionable lists, which significantly enhance my fundraising marketing strategies by allowing me to focus efforts on key donors and prospects. The ability of DonorSearch to analyze vast amounts of data informs our fundraising strategy effectively, especially in identifying and understanding lapsed donors and assessing their capacity to give. This capacity for detailed data analysis is so valuable that it alone would make me consider purchasing the product again. I also value how the system cuts down on extensive data, guiding the creation of informed action plans. Overall, these features contribute significantly to a streamlined workflow and informed decision-making processes. Review collected by and hosted on G2.com.

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In my experience, DonorSearch is extremely user-friendly, with new tools and interfaces that are simple to learn and navigate as they are updated. The customer service is excellent, and customers have access to a wide range of training opportunities at any time, day or night. The company continually enhances its data points for prospect screening, and the results are among the best I have encountered on any platform. Review collected by and hosted on G2.com.

I really do not have many complaints. There are a few tools I wish I had access to, but all in all, I think DonorSearch provides a good service and continues to evolve to meet client needs. Review collected by and hosted on G2.com.

The support team is excellent and always quick to respond. The tool is user-friendly, and its integration with NXT makes donor research effortless. The gift search feature is also very helpful, especially when researching corporations and foundations. Review collected by and hosted on G2.com.

When a person has a common name, there tend to be many low-quality gift matches that require validation. Review collected by and hosted on G2.com.

I love how DonorSearch provides a wealth of information with just a simple search, making it incredibly efficient and valuable in our work. The ability to see detailed insights like stock gifts, charitable giving, and real estate donations helps us greatly in understanding our donors more comprehensively. Though I wasn't part of the initial setup, my experience has been smooth, indicating its user-friendly design and functionality. The tool has been effective in meeting our needs without presenting any issues, making it a reliable resource I would recommend to anyone. Review collected by and hosted on G2.com.

So far, I have liked everything. Review collected by and hosted on G2.com.