# DonorSearch Reviews
**Vendor:** EverTrue  
**Category:** [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 226
## About DonorSearch
At DonorSearch, we’re passionate about helping nonprofits achieve their fundraising goals by providing powerful donor intelligence tools. Since 2007, we’ve been dedicated to supporting organizations of all sizes in building meaningful connections with their supporters. With our advanced technology and rich data, we make it easier for nonprofits to understand potential donors&#39; giving capacity and philanthropic interests—turning aspirations into impactful results. Whether you’re a small community charity, a large foundation, or somewhere in between, DonorSearch is designed to meet your needs. Development teams love how our platform simplifies identifying and engaging the right donors at the right time. By focusing on data-driven insights, we help nonprofits create personalized strategies that resonate with donors and maximize fundraising success. One of the things that sets us apart is access to the largest philanthropic database in the nonprofit sector. This robust resource allows you to uncover potential donors who share your mission and values. Our platform also uses cutting-edge AI and machine learning to provide predictive analytics, giving you a head start in understanding donor behavior and fine-tuning your outreach. This forward-thinking approach helps make your fundraising more efficient and successful. We’re constantly innovating to ensure you have the tools to connect with donors in meaningful ways. Our use of AI takes your communication strategies to the next level, helping you craft personalized messages that strengthen relationships and inspire giving. Combining accurate data, advanced technology, and a user-friendly design, DonorSearch is your trusted partner in elevating your fundraising efforts. In all, DonorSearch equips nonprofits with everything they need to thrive in today’s fundraising landscape. By blending innovative technology with actionable insights, we’re here to help your organization grow and make a lasting impact in the world.




## DonorSearch Reviews
  ### 1. DonorSearch Enhances Prospect Discovery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikki H. | Development Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about DonorSearch?**

I use DonorSearch to research current or prospective donors, and it compiles a large amount of data into a usable format much quicker than our staff could on our own. I love the flexibility it offers; we can do a one-off search for a particular person or upload a spreadsheet of people's information and get the same data either way. This flexibility allows us to be responsive when meeting new people and efficiently handle bulk research without excessive staff time. Additionally, learning to use DonorSearch is straightforward, and their webinars and customer support are incredibly helpful, especially for utilizing tools like the Prospect Generator.

**What do you dislike about DonorSearch?**

It is sometimes difficult to match data when a person is not a property owner, or owns the property through an LLC. It's also difficult to assess if we have the right profiles when the person has common names, especially if they are in an urban area, when we do not know much about them to filter through the possible matches in the system. This isn't a challenge that is unique to DonorSearch; I've seen it in other prospect research software.

**What problems is DonorSearch solving and how is that benefiting you?**

I use DonorSearch to quickly compile large amounts of donor/prospect data into a usable format for our philanthropy team.

**Official Response from Hillary Vickers:**

> Hi Nikki! Thanks so much for sharing your experience! We’re glad DonorSearch helps your team save time and stay flexible, whether it’s one-off searches or bulk research. We also appreciate your notes on common names and property ownership. Your feedback helps us keep improving.

Thanks again for trusting us to support your philanthropy efforts!

  ### 2. A really useful tool that saves time!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeremy H. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about DonorSearch?**

I like the detailed data that it provides with the different level of certainty. It really allows the user to have different pictures of the donor's giving history and to use the data he or she deems most relevant to their work. I also like how it categorizes the different charity categories (by focus area), which helps with ease of navigation. I also like that it gives suggested ask amounts based on giving history and wealth, which are especially useful for engaging major donors constructively.

**What do you dislike about DonorSearch?**

I think the filters could be more useful. As opposed to sorting by gift size or another category, filtering out would make it easier to focus on certain gifts or see a total quantity or giving amount in a specific category.

**What problems is DonorSearch solving and how is that benefiting you?**

It saves time in finding giving history for individuals, which can sometimes be a big part of my work. With DonorSearch, we are also able to tailor our approaches to donors well, including recommended ask amount.

**Official Response from Hillary Vickers:**

> Thank you for the thoughtful review! We’re so glad DonorSearch is helping you save time and get the donor insights you need, especially the giving history details and suggested ask amounts.

We appreciate your note about filters and are always working to make the platform easier to navigate. Thanks again for sharing your experience!

  ### 3. Great customer service and product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ayla W. | Director of Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about DonorSearch?**

The customer service is wonderful and the mass uploads are so helpful for a small team like ours.

**What do you dislike about DonorSearch?**

The products extensive features are somethings not very intuitive, but once you understand the flow, it's a great product.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is helping validate donors, helps us with grants, and is ensuring our major donor work going in the right direction.

**Official Response from Hillary Vickers:**

> We’re glad to hear Genesis and our team have been so helpful as your priorities shift! It’s great to know DonorSearch is supporting donor validation, grants, and major donor work. Thanks for noting the email limitations—we aim to provide the most accurate data possible.

  ### 4. Empowers Small Teams to Dream Big

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liz H. | Director of Prospect Research and Portfolio Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about DonorSearch?**

DonorSearch is a leader in nonprofit advancement strategy. As a small advancement team with limited resources, DonorSearch allows us to prioritize our fundraising efforts and focus our work. The DonorSearch is also committed to helping nonprofits succeed and remain an industry leader through their podcast series, webinars, and articles. All of this is free and accessible to everyone.

**What do you dislike about DonorSearch?**

DonorSearch's integration with certain CRMs is somewhat limited. Still, I think that the choice of the best tool should not be restricted solely by how well it connects with existing systems.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch enables us to screen our database and generate capacity ratings, which helps our team pinpoint areas of wealth throughout the US and better prioritize our fundraising strategies. Our fundraisers also appreciate being able to view charitable giving, and we can cross-check donations with our own records.

**Official Response from Hillary Vickers:**

> Thank you so much for sharing your experience! We’re thrilled to hear that DonorSearch is helping your small team focus and prioritize fundraising efforts. We appreciate your feedback on CRM integrations and are always looking for ways to make our platform even more seamless.

  ### 5. Efficient Donor Research with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lindsi K. | Director of Philanthropy, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about DonorSearch?**

I like DonorSearch for its helpful client support. Our contact is always very willing to help, strategize, and offer recommendations. I also appreciate the integrated search function, which allows me to drill down on the correct individual I'm hoping to learn more about.

**What do you dislike about DonorSearch?**

I think the interface looks a bit outdated, although it seems this has been addressed in the new 2.0 version. I'd love to see some improvements in the prospecting features. The nonprofit categories don't seem specific enough to capture the correct type of prospect for a particular organization.

**What problems is DonorSearch solving and how is that benefiting you?**

I use DonorSearch for prospecting and donor research, which makes locating donor data and wealth screening faster.

**Official Response from Hillary Vickers:**

> Thank you for your thoughtful review, Lindsi! We’re so glad to hear that our client support and integrated search tools are helping you efficiently find the right donor information.

We also appreciate your feedback on the interface and prospecting features. Our new interface is designed to be more user-friendly, and we’re always looking for ways to make our tools even more targeted for nonprofits like yours!

Thank you again for being part of the DonorSearch community!

  ### 6. DonorSearch is the product you need to take bigger steps in fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirk H. | Membership Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about DonorSearch?**

What's been most helpful about DonorSeach is the sheer volume of training courses available to help you get the most out of the product. With DonorSearch comes options to connect directly to Salesforce or screen records in easy-to-use processes that come with detailed instructions. But screening records is just the beginning. There's much to learn and determine about your donors and DonorSearch has a depth of features that you need to take time to consider.

**What do you dislike about DonorSearch?**

This isn't a dislike insomuch as a disclaimer. This product is not a silver bullet solution. It doesn't solve problems for you, rather, it's a tool that makes problems easier to solve. If you have the staff and time to invest into the product, it will pay off.

**What problems is DonorSearch solving and how is that benefiting you?**

We do not know which donors in our file are fulfilling their potential versus which have maxxed out their capacity. DonorSearch is helpinf us figure that out.

**Official Response from Hillary Vickers:**

> Thank you for such a thoughtful and insightful review! We’re so glad the training resources and integrations have been helpful in making DonorSearch a valuable part of your fundraising strategy. You put it perfectly, DonorSearch is a powerful tool, but the real impact comes from dedicated teams like yours putting it to work. We’re thrilled to hear it’s helping you better understand donor potential and supporting the important work you do.

  ### 7. Development and Global Operations Manager

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about DonorSearch?**

DonorSearch offers valuable insights that help you discover high-value prospects with amazing accuracy. With features like wealth screening, philanthropic history tracking, and AI-powered analytics, donor segmentation and cultivation become much more strategic. Plus, its integration with CRM systems makes your workflows smoother and simplifies prospect research and engagement planning.

**What do you dislike about DonorSearch?**

The platform offers great capabilities, but it's worth noting that some data points might be a bit outdated or need to be verified. A manual review can help with this! Additionally, enhancing the user interface to make it more intuitive would really help, especially when dealing with complex reports. We believe that adding improved filtering options and real-time updates would make the overall experience even better!

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch makes it easier than ever to identify and connect with our most promising donors by offering thorough wealth screening, insights into their philanthropic history, and engagement metrics. It takes away the guesswork, empowering us to make informed, data-driven decisions for cultivating relationships and crafting effective fundraising strategies.

For me, this translates into smoother prospect research, better donor segmentation, and the chance to direct our efforts toward those who are most likely to contribute and have the capacity to give. Plus, the platform’s seamless integration with our CRM enhances our workflows, saves us valuable time, and strengthens our ability to foster meaningful relationships with donors, leading to greater fundraising success overall!

**Official Response from Hillary Vickers:**

> Thank you for your thoughtful review! We're thrilled that DonorSearch is helping you streamline prospect research and donor engagement. We appreciate your feedback on data verification and UI enhancements—we’re always working to improve! If you have suggestions or need assistance, our team is here to help. Thanks again for sharing your experience!

  ### 8. DonorSearch: Efficient Donor Targeting with Room for Support Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yehudi .

**Reviewed Date:** November 20, 2025

**What do you like best about DonorSearch?**

I really like DonorSearch's new beta search software, which has enhanced how efficiently we can identify potential donors. It streamlines the process of targeting high net worth individuals that align with our mission, making our search tasks more effective and less time-consuming. Additionally, the ability to import current donors is an incredibly valuable feature for us. It helps us understand our existing donor base better, provides insights into their values, and enables us to identify further potential among those who already support us. Furthermore, DonorSearch’s integration with NEON is fantastic, as it allows our Donor Relations team to quickly identify who they are engaging with and thus new ways to take care of them more effectively. This tool offers a lot of possibilities and makes it easier for us to find and manage our donor relationships.

**What do you dislike about DonorSearch?**

I find the onboarding process to be slightly delayed, which resulted in us actively using DonorSearch before completing the onboarding. Additionally, their support team, though quick, lacks comprehensive experience. When I faced an issue with uploading a file, support couldn't resolve it, and there seemed to be little interest in understanding how our IT staff eventually solved it.

**What problems is DonorSearch solving and how is that benefiting you?**

I use DonorSearch to efficiently find high net worth donors, enhancing our outreach. Its importing feature lets us understand our current supporters' demographics and values, while integration with NEON improves donor relations.

**Official Response from Hillary Vickers:**

> Thank you for sharing your detailed feedback! We’re glad to hear that our beta search, donor import features, and NEON integration are helping you target high net worth donors efficiently and strengthen your donor relationships.

We also appreciate your honest notes about onboarding and support. Your feedback helps us improve, and we’re committed to providing a smoother experience and more comprehensive guidance in the future.

Thanks again for taking the time to share your experience! 

  ### 9. Exceptional Support and Seamless Integration with DonorSearch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carrie B.

**Reviewed Date:** October 30, 2025

**What do you like best about DonorSearch?**

I love how easy it was to set up DonorSearch, and any questions I had were answered swiftly, particularly with Sarah Thomerson's exceptional support. Her dedication made the onboarding process smooth, and I’m very grateful for her assistance. DonorSearch is allowing our foundation to expand our contacts and enhance stewardship for our development program, which is crucial for our growth. I appreciate the marketing tool and its compatibility with other CRMs we use, such as Salesforce, making data transfers seamless. Additionally, the platform’s focus on the geographical and regional areas we service is a distinct advantage, as it aligns closely with our foundation's needs without the distraction of unnecessary global reach. Overall, the excellent customer service makes DonorSearch a valuable investment for our foundation.

**What do you dislike about DonorSearch?**

None

**What problems is DonorSearch solving and how is that benefiting you?**

I use DonorSearch to expand our foundation's contacts and stewardship, benefiting our development program. Its marketing tools and CRM compatibility streamline our processes, and regional focus increases our reach where it matters.

**Official Response from Hillary Vickers:**

> Thank you for sharing such wonderful feedback! We’re thrilled to hear that DonorSearch is helping expand your contacts, enhance stewardship, and streamline processes with CRM integration. It’s wonderful to know that our focus on regional insights and dedicated support, especially from Sarah, has made a positive impact on your foundation’s work!

  ### 10. Exceptional Support and Insightful Guidance from Donor Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony R. | Prospect Development Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about DonorSearch?**

I think the thing that I like most about Donor Search is the time with the representative. Steve Fowler always leaves the conversation with me knowing more than what I did entering it.

**What do you dislike about DonorSearch?**

This is not so much of a donor search problem but more of an information issue. For example, following the execution of an integrated search if there are multiple of the same records that appears multiple times and dedupping the results become a bit messy.

**What problems is DonorSearch solving and how is that benefiting you?**

Accuracy of prospect research, there is but only so much that I am able to find on my own but Donor Search gets deep in the weeds of any potential prospect that I need. In addition to that, the consistent use of the system has refined my ability to conduct searches on my own!

**Official Response from Hillary Vickers:**

> Thank you for sharing your experience! We’re so glad to hear how helpful your conversations with Steve have been. He’s a great example of the support we aim to provide.

We also appreciate you noting the duplicate record challenge after integrated searches. Insights like yours help us continue to focus on improvement.

It’s great to hear that DonorSearch has strengthened your prospect research and boosted your own search skills. We’re grateful to support your work!

  ### 11. Intuitive Setup, Powerful Donor Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian M. | Director of Development

**Reviewed Date:** October 24, 2025

**What do you like best about DonorSearch?**

I appreciate how intuitive DonorSearch is, making it easy to set up and navigate through the layout without much difficulty. Its simplicity in conducting data queries stands out, which is remarkable given the complexity of the data involved. I find the DS scores and rankings extremely helpful in transforming data into actionable lists, which significantly enhance my fundraising marketing strategies by allowing me to focus efforts on key donors and prospects. The ability of DonorSearch to analyze vast amounts of data informs our fundraising strategy effectively, especially in identifying and understanding lapsed donors and assessing their capacity to give. This capacity for detailed data analysis is so valuable that it alone would make me consider purchasing the product again. I also value how the system cuts down on extensive data, guiding the creation of informed action plans. Overall, these features contribute significantly to a streamlined workflow and informed decision-making processes.

**What do you dislike about DonorSearch?**

n/a

**What problems is DonorSearch solving and how is that benefiting you?**

I use DonorSearch to identify lapsed donors and assess their wealth, which informs our fundraising strategy and optimizes time spent on key prospects.

**Official Response from Hillary Vickers:**

> Thank you for sharing your experience! We’re thrilled DonorSearch’s intuitive setup and insights are helping you streamline your strategy and re-engage key donors. It’s great to know our data tools are making a real impact on your fundraising success!

  ### 12. Donor Outstanding Responsiveness from the DonorSearch Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dorothy O. | Director, Prospect Research, Enterprise (> 1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about DonorSearch?**

The responsiveness of the DonorSearch team has been a standout part of my experience.

**What do you dislike about DonorSearch?**

It would be helpful to have a list of previously viewed profiles, ideally showing the last five profiles I looked at.

**What problems is DonorSearch solving and how is that benefiting you?**

Prospect identification is what I’m focused on right now, and I’m looking forward to using its portfolio management tool as well.

**Official Response from Hillary Vickers:**

> Thank you so much for your kind words. We are thrilled to hear that our team’s responsiveness has made a positive impact on your experience!

We also appreciate your thoughtful feedback about viewing previously accessed profiles. Insights like yours help us continue improving, and we have shared this with our product team.

It is great to hear DonorSearch is supporting your prospect identification efforts, and we are excited for you to explore the portfolio management tools as well. Thanks again for being part of the DonorSearch community!

  ### 13. A great tool to help our organization meet and exceed fundraising goals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about DonorSearch?**

In my experience, DonorSearch is extremely user-friendly, with new tools and interfaces that are simple to learn and navigate as they are updated. The customer service is excellent, and customers have access to a wide range of training opportunities at any time, day or night. The company continually enhances its data points for prospect screening, and the results are among the best I have encountered on any platform.

**What do you dislike about DonorSearch?**

I really do not have many complaints. There are a few tools I wish I had access to, but all in all, I think DonorSearch provides a good service and continues to evolve to meet client needs.

**What problems is DonorSearch solving and how is that benefiting you?**

Currently, DonorSearch is helping to solve our donor acquisition problem by providing quality screening results and organizing the results in a user-friendly way. Market Lists have also helped us capture new donors that may not have been included in our screening lists.

**Official Response from Hillary Vickers:**

> Thank you for the wonderful feedback! We’re thrilled to hear that DonorSearch is helping your organization discover new donors and exceed fundraising goals. We’re always working to improve our tools and data, so it’s great to know our updates and training resources are making a difference.

  ### 14. DonorSearch Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about DonorSearch?**

The support team is excellent and always quick to respond. The tool is user-friendly, and its integration with NXT makes donor research effortless. The gift search feature is also very helpful, especially when researching corporations and foundations.

**What do you dislike about DonorSearch?**

When a person has a common name, there tend to be many low-quality gift matches that require validation.

**What problems is DonorSearch solving and how is that benefiting you?**

This tool was essential for our capital campaign research and the feasibility study. It also enabled us to prioritize which donors to approach for gifts more effectively. Since then, it has continued to be valuable in identifying donors with the potential to give more and has helped us assess new donors as well.

**Official Response from Hillary Vickers:**

> Thank you for the thoughtful review. We are so glad to hear our support team, NXT integration, and gift search tools have been helpful for your capital campaign and ongoing donor strategy. We also appreciate the feedback on common name matches and are continuing to refine data quality to make validation even easier. We are grateful to be a part of your fundraising success!

  ### 15. Transforms Donor Insights with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morgan m.

**Reviewed Date:** November 18, 2025

**What do you like best about DonorSearch?**

I love how DonorSearch provides a wealth of information with just a simple search, making it incredibly efficient and valuable in our work. The ability to see detailed insights like stock gifts, charitable giving, and real estate donations helps us greatly in understanding our donors more comprehensively. Though I wasn't part of the initial setup, my experience has been smooth, indicating its user-friendly design and functionality. The tool has been effective in meeting our needs without presenting any issues, making it a reliable resource I would recommend to anyone.

**What do you dislike about DonorSearch?**

So far, I have liked everything.

**What problems is DonorSearch solving and how is that benefiting you?**

I use DonorSearch for deeper insights into current donors and appreciate the extensive information it provides with a simple search, enhancing donor integration and development efforts.

**Official Response from Hillary Vickers:**

> Thank you for your kind words! We’re thrilled to hear that DonorSearch is helping you gain deeper donor insights so efficiently and that your experience has been smooth. It’s great to know the tool is supporting your development efforts and proving to be a reliable resource. 

  ### 16. Great Software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna T. | Director of Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2025

**What do you like best about DonorSearch?**

The support team at DonorSearch is both professional and responsive. I found Taylor Koffel to be especially helpful throughout our experience. We have been able to upload our donor base and conduct in-depth analyses of our constituents, which has led to new connections and opportunities.

**What do you dislike about DonorSearch?**

There is a bit of a learning curve, but dedicating the time and effort is definitely worthwhile.

**What problems is DonorSearch solving and how is that benefiting you?**

This tool addresses the challenge of investigating thousands of contacts for potential connections. It has significantly reduced the amount of staff time required and allows us to concentrate our efforts on the contacts who are most relevant to our needs.

**Official Response from Hillary Vickers:**

> Thank you for sharing your experience! We’re glad to hear our team, especially Taylor, has been helpful and that DonorSearch is making research faster and more effective for you. We appreciate your dedication to learning the platform. It’s great to see it paying off with new connections and opportunities!

  ### 17. THE best wealth screening tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about DonorSearch?**

DonorSearch has an intuitive, user-friendly interface that makes it easy to navigate. The results are consistently accurate and comprehensive, especially when it comes to charitable giving, real estate holdings, business affiliations, and foundation connections. I rarely find a result elsewhere for my prospect that is not included in their initial return. Although I haven’t needed customer support often, the few times I have, it’s been excellent, quick, responsive, and helpful. Overall, DonorSearch is my top choice for prospect research.

**What do you dislike about DonorSearch?**

I'm sure it's a security feature, but my only complaint with the product is that it seems to log me out after what feels like not that long of a period of inactivity.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch helps me to rate the philanthropic capacity of philanthropic prospects for my organization. It allows me to gauge a person's wealth and philanthropic drivers at other organizations.

**Official Response from Hillary Vickers:**

> Thank you for such a thoughtful review! We're thrilled to hear DonorSearch is your top choice for prospect research and that our insights and support have been so helpful. We appreciate your note about session timeouts — security is important, but we’re always looking for ways to improve the user experience!

  ### 18. What I like about DonorSearch?

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about DonorSearch?**

Being able to overlay the DSAI information with the traditional DonorSearch scores has been very helping in identifying the best prospects. The DonorSearch team does a great job of helping their clients strategize the best ways to use the data. Having accessible and friendly people to work with has really helped us up our game in how we are using the data to identify major gift and mid-level prospects.

**What do you dislike about DonorSearch?**

I don't like that when refreshing a DonorSearch profile from Salesforce, it creates an entire new profile instead of updating the older one. I feel that it makes me have to re-do work that I have already one because team members who are opening profiles from Salesforce are not always looking at the version I have been working on from within DonorSearch. I feel like sometimes with DonorSearch I have to repeat work I have already done because notes or labels or fields I have added to a profile don't always transfer to a new profile.

**What problems is DonorSearch solving and how is that benefiting you?**

They are helping us to take a great deal of data and information and mix it all together so that we can identify the best people to focus on.

**Official Response from Hillary Vickers:**

> Thank you so much for your thoughtful review! We’re thrilled to hear that DonorSearch AI has made a real difference for your team, and that our support has been helpful along the way. We also appreciate your feedback on Salesforce profiles and will be sure to pass it along to our team.

  ### 19. Washington Wild feedback on DonorSearch

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about DonorSearch?**

I like how is compiles so much additional informaton on our supporters which has helped us create new talking points depending on who we are speaking with.

**What do you dislike about DonorSearch?**

Not a downside, but it took me numerous tutorials to learn how to maximize all the data.

**What problems is DonorSearch solving and how is that benefiting you?**

Donor Search is helping our organization reach out to new prospects who are familiar with our work but haven't taken action yet or made a financial contribution.

**Official Response from Hillary Vickers:**

> Thank you for sharing your experience! We are so glad DonorSearch is helping you uncover meaningful insights about your supporters and create more personalized conversations.

We appreciate your honest feedback on the learning curve as well. Getting the most out of rich data can take time, and we are always working to make our tools and educational resources even more helpful and easy to navigate.

It is wonderful to hear DonorSearch is helping you engage new prospects and turn familiarity into action. We are grateful to support the important work you do!

  ### 20. Orono Public Library Foundation LOVES DonorSearch!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alicia N. | Campaign Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about DonorSearch?**

DonorSearch is an absolute ASSET to our multi-million-dollar capital campaign. We have all the tools we need to identify major donors to our project, and the background on their giving to create an informed suggested gift amount. DonorSearch is a major component to our success. Without DonorSearch, we frankly would be lost. Their staff provides expert support. We are confident we will make our goal, thanks to DonorSearch.

**What do you dislike about DonorSearch?**

Not a thing! DonorSearch is an industry leader!

**What problems is DonorSearch solving and how is that benefiting you?**

Our capital campaign needed accurate information about contributions our major donor prospects have made to other nonprofits. DonorSearch provided that information. It's like having a fulltime research assistant on the campaign.

**Official Response from Hillary Vickers:**

> Thank you for such an amazing review, Alicia! We’re thrilled to hear DonorSearch has been such an asset to your capital campaign and that our tools and team are helping you feel confident in reaching your goal. We’re honored to support the Orono Public Library Foundation’s important work.

  ### 21. Problems solved quickly and thoughtfullly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelley F. | Donor Engagement Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2025

**What do you like best about DonorSearch?**

The account managers as well as technical folks are very, very responsive.  Really easy to use, which is great, because I use it everyday.  The integration to SalesForce was a bit of a challenge, but the IT specialist, Adam, kept after it with our IT person and finally got to the bottom of the problem. Kirstin and Taylor are excellent problem solvers and are a delight to work with.

**What do you dislike about DonorSearch?**

Still missing some phone numbers for prospects even with the Batch Appends.

**What problems is DonorSearch solving and how is that benefiting you?**

Extensive research capabilities for donor information.

**Official Response from Hillary Vickers:**

> Thank you for the kind words! We’re thrilled to hear our team has been helpful and responsive, and that DonorSearch makes your daily research easier. We appreciate your feedback on phone numbers. We’re always looking to expand and improve our data to make your work even smoother.

  ### 22. Comprehensive information and excellent customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about DonorSearch?**

The product itself is great, but what I like best is the people. They are extremely responsive, helpful, professional, and thorough. They always understand my questions and provide quick, easy instructions.

**What do you dislike about DonorSearch?**

I have not found any downsides. The interface can be complex and there are many ways to look up data, so it's important to follow trainings to make the most of everything.

**What problems is DonorSearch solving and how is that benefiting you?**

Individual and foundation research. It provides a great deal of publicly available information in one place. It's easy to screen current donors and research prospective donors. Consistently improving the product and providing wonderful help and support tools.

**Official Response from Hillary Vickers:**

> Thank you so much for the thoughtful review! We’re so glad to hear you’re enjoying the platform and especially appreciate your kind words about our team. Providing helpful, responsive support is something we take pride in, and it’s great to know it’s making a difference. We're here whenever you need us!

  ### 23. Invaluable Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Felisa J. | Director of Prospect Management and Research, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about DonorSearch?**

The ratings are reasonable and match up nicely with our current ratings in the database.

**What do you dislike about DonorSearch?**

I wish the integrated ratings in our CRM refreshed automatically.

**What problems is DonorSearch solving and how is that benefiting you?**

It's invaluable to help us organize our database of 40K individuals to narrow in our our best prospects.

**Official Response from Hillary Vickers:**

> We're so glad to hear that you find our ratings reasonable and helpful for organizing your database! Thank you for using DonorSearch, Felisa!

  ### 24. Amazing Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa C. | Founder and Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about DonorSearch?**

I just started with DonorSearch and Patrick Heffernan was so amazing in helping us find information on potential new donors in our area for our organization.  The help and care he showed in helping us set up our account with DonorSearch was incredible.  
We have been with another company that did not have the customer service or care that Patrick showed to me as we talked today and set up our account today.  
I look forward to working with Patrick and the team at DonorSearch as we work to grow our donor base and increase our stewardship with our current donors.

**What do you dislike about DonorSearch?**

I just started so I don't have anything right now that I dislike about DonorSearch.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is helping us find the new donors we need to add to our organization to help us grow and to help us better steward the current donors we have.

**Official Response from Hillary Vickers:**

> Thank you so much for the wonderful review, Melissa! We're thrilled to hear that Patrick made your onboarding experience such a positive one. Providing personalized support and care is something we take great pride in, and it's great to know it made a difference. We're excited to partner with you as you grow your donor base and strengthen relationships with your current supporters!

  ### 25. An easy-to-understand system that gives me exactly what I need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about DonorSearch?**

I like that I can get a holistic view of a prospects capacity, but also their particular giving focuses.

**What do you dislike about DonorSearch?**

Sometimes the amount of information can be overwhelming. There are also points where you have to write donor names or information on another sheet of paper and then enter them back in to generate certain reports.

**What problems is DonorSearch solving and how is that benefiting you?**

It is solving the problem of finding the "diamonds in the rough" in our repeat donor pool. Those donors who give some but who have the capacity and potential inclination to give a lot more if there was more of a concerted effort. It also lets me know how to tailor our information based on giving category histories.

**Official Response from Hillary Vickers:**

> Thank you for sharing your experience with DonorSearch! We’re so glad the platform is helping you uncover those “diamonds in the rough” and tailor your outreach in meaningful ways. We hear you on the amount of information sometimes feeling overwhelming, that’s great feedback for us as we keep working to make things even smoother. It’s inspiring to know DonorSearch is giving you exactly what you need to strengthen donor relationships and grow impact.

  ### 26. DonorSearch has been a great asset for our school!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ed M. | Chief Fundraising Officer for an independent/private school serving 800+ youth and families in pre-K - 12th grade, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about DonorSearch?**

DonorSearch is an intuitive tool and the data we retrieve is accurate and impactful to our relationship building process with current and future donors. I use the tool on  a weekly basis to support my donor research.

The customer support team at DonorSearch is proactive, efficient, and very professional. They provide on-going training and always respond to questions in a very timely manner.

I previously used another (and much more expensive) search engine. DonorSearch has been a far better investment for our school!

**What do you dislike about DonorSearch?**

I have no issues or concerns with the DonorSearch platform.

**What problems is DonorSearch solving and how is that benefiting you?**

Offering a detailed major gift history for our top donors and prospects
Helps us determine a potential giving range for a prospect
Shows us causes/issues the donor cares about that may also be addressed within our organization
Shows donor connections/links/associations both personally and professionally

**Official Response from Hillary Vickers:**

> Thank you so much for your positive feedback, Ed! We strive to be proactive, efficient, and professional in providing customer support and ongoing training!

  ### 27. Excellent Donor Insights, Needs Stronger Prospecting Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt D. | VP for Philanthropy, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about DonorSearch?**

Lots of great data, demonstrated giving background of donors. Easy to use, and lots of good customer support.

**What do you dislike about DonorSearch?**

Would like to see better prospect gathering-- lists of HNW people not know to us in certain zip codes

**What problems is DonorSearch solving and how is that benefiting you?**

Giving us data about prospects who could be donors to our non profit.

**Official Response from Hillary Vickers:**

> Thank you for sharing your feedback! We’re glad DonorSearch is providing valuable donor insights and making it easier to understand giving backgrounds. We also appreciate your thoughts on prospecting—expanding opportunities to uncover new high-net-worth donors is something we’re always looking to improve!

  ### 28. DonorSearch: Very intuitive, Easy to use, Great Customer Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aubrey H. | Senior Researcher/Prospect Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about DonorSearch?**

We have used DonorSearch in our Advancement shop since 2017, and have been very happy with the prompt delivery of results as well as the intuitive platform they have provided for all of our batch screening needs. The customer service has always been polite and timely, and they have been more than willing to provide training and extra explanations of their tools whenever it has been required. They are also very cost effective for our smaller research shop, and provide straightforward instructions for system integrations, even if direct integration isn't an option. We use the product daily in our regular duties. We would highly recommend them for any advancement shop as base prospect research tool and a safe economic choice, for both one-off screenings and batch screenings, as well as the the wide array of other services they provide.

**What do you dislike about DonorSearch?**

They use a different rating base than we do in our current shop, but that is easily accounted for. Some of the add-ons can be most cost-prohibitive for smaller shops with less budget to spend, but most of those just provide an extra layer of analysis that may not be necessary for all of the basic day-to-day research and verifications.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch provides us with a base prioritization system to allow us to really focus on prospect identification at the highest level. This ensures our organization is approaching the right prospect at the right time and getting the funding it needs to achieve our goals.

**Official Response from Hillary Vickers:**

> Thank you for your thoughtful review, Aubrey! We're so glad to hear that DonorSearch has been a reliable and cost-effective tool for your advancement shop since 2017. It’s great to know our intuitive platform and customer support have made a positive impact on your prospect research. We appreciate your feedback! If there’s ever anything we can do to further support your team, don’t hesitate to reach out.

  ### 29. Donor Search is an outstanding product with excellent customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan L. | Director of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about DonorSearch?**

Donor Search is easy to use and provides SO much useful data about major donors and prospects. The customer support and account representatives are outstanding and always patient, thorough and helpful. We use the service daily to research our supporters. It has been easy to integrate and implement with our current CRM. We did a wealth overlay last summer that has already helped us better target our major donors and we have increased our revenue by almost 10%! It is a wonderful and useful service!

**What do you dislike about DonorSearch?**

We have not had any problems or issues with Donor Search. It is easy to navigate and utilize. And the customer service has always quickly responded to any issues or questions we have raised!

**What problems is DonorSearch solving and how is that benefiting you?**

Donor Search has helped us better strategize and focus on which prospects we should pay attention to in order to convert them into major donors. The research provided is thorough, accurate, informative and very helpful in our targeting process. It saves our Team hours of independent research, and we love the all in one place repository for our donor research profiles. It is easy for our Team to navigate and we utilize its services daily to "work smart" and help grow our organization's revenue for the long term.

**Official Response from Hillary Vickers:**

> Thank you for your thoughtful review! We're thrilled to hear that DonorSearch has been such a valuable resource for your team and that our data and customer support have made a meaningful impact on your fundraising efforts. It’s incredible to see how the wealth overlay helped you increase revenue by almost 10% with our data! We appreciate you sharing your experience and are honored to support your mission. If you ever need anything, we're always here to help! 

  ### 30. Powerful research tool that’s helped us connect with top prospects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny Y. | Consulting Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about DonorSearch?**

DonorSearch gives us a deeper understanding of our donors and prospects. It’s been incredibly helpful in identifying high-net-worth individuals and prioritizing outreach. The wealth screening and charitable giving history have given our development team a huge leg up, and the interface is easy to use.

**What do you dislike about DonorSearch?**

Integrating DonorSearch with our Salesforce CRM came at a higher cost than expected, which was a bit frustrating. That said, the value it brings to our prospect research efforts made the investment worth it.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is helping us identify and prioritize high-capacity donors who weren’t previously on our radar. It’s solved the guessing game in prospect research and given us the confidence to make strategic asks. The wealth indicators and giving history data have made our outreach far more targeted and productive.

**Official Response from Hillary Vickers:**

> Thank you so much for the great review! We’re happy to hear DonorSearch is helping your team connect with top prospects and make more strategic asks. We understand that integration costs can be frustrating, but we’re glad the value of the tool made it worth the investment. If you need any support, feel free to reach out!

  ### 31. Wonderful software and amazing support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Political Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about DonorSearch?**

The support is top notch.  Kristin is always so helpful and Taylor is always checking in with me.

**What do you dislike about DonorSearch?**

I can't say much negative about DonorSearch.  The only thing is sometimes data isn't accurate but it's still much more accurate than any other vendor I've used at past organizations.

**What problems is DonorSearch solving and how is that benefiting you?**

The screening has helped me find donors that are willing to give and the profiles allow me to better determine what to ask for.  Donor search has found me donors that I never would have found otherwise.

**Official Response from Hillary Vickers:**

> Thank you for your wonderful review! We’re thrilled to hear that DonorSearch is helping you uncover new donors and shape your fundraising strategy. We also appreciate your feedback on data accuracy. We’re always working to make our insights even stronger.

  ### 32. Best Kept Secret - that I love to share!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shana W. | Co-Owner, Ace Hardware of Aurora, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about DonorSearch?**

We looked at a lot of software options before settling on DonorSearch. By far the best decision we could have made. For the pricepoint, you get more intel than options that cost significantly more. The quality of the data is timely, current, up-to-date and they've been deep diving for significantly longer than most other options I'm aware of. The fact that it melds seamlessly with our CSR software is an added bonus and the customer service is superb. Completely easy to integrate and use - DonorSearch gets used frequently in our shop by not only our researcher but by major gift officers and other staff looking to dive deeper into a donor or prospect.

**What do you dislike about DonorSearch?**

We haven't found anything to dislike. You have to prioritize using it for there to be value - but that's going to be the case with any software.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is giving us insight on existing donors as well as providing history on prospects. We're able to quickly assess where a donor's capacity is stronger than their commitment to us - and get hints into what their passion projects might be outside of us. We also use it to confirm what we suspect about our donors and where they keep their money. Great resource, super flexible and lots and lots of excellent data points.

**Official Response from Hillary Vickers:**

> Thank you for your amazing review, Shana! We love that DonorSearch is your "best-kept secret"—and that you’re sharing it! It’s great to hear how our data, seamless integration, and customer service are making a real impact. Prioritizing research is key, and we’re glad DonorSearch helps you gain deeper donor insights. We appreciate you!

  ### 33. Steve Fowler was SUPER HELPFUL

**Rating:** 5.0/5.0 stars

**Reviewed by:** David G. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2025

**What do you like best about DonorSearch?**

Data intel and customer service: Steve Fowler fixed a big problem we had and went the extra mile.

**What do you dislike about DonorSearch?**

I don't have any criticism for now, I like the platform and it's useful.

**What problems is DonorSearch solving and how is that benefiting you?**

Finding donor's potential and scanning for potential major donors in my database.

**Official Response from Hillary Vickers:**

> Thank you for sharing your great experience! We’re so glad Steve was able to go above and beyond to help you, and that DonorSearch is supporting your work in identifying potential major donors. Your feedback means a lot!

  ### 34. Effective Tool for Research and Prospecting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about DonorSearch?**

Our team enjoys the U/X of the tool as it is user friendly and easy to navigate. We are new to the tool but so far, we have already seen a streamline in our workflows and the impact the detailed information has on our overall Development team.

**What do you dislike about DonorSearch?**

None to share at this time. We are still new to the tool and find that it is currently meeting our organization's needs.

**What problems is DonorSearch solving and how is that benefiting you?**

We are looking to increase our prospect pool as well as gain more helpful insights into our current donors. We have a lean Development team so we have to ensure that every insight leads to an impactful interaction with our prospects and donors.

**Official Response from Hillary Vickers:**

> Thank you for the kind words! We're thrilled to hear that DonorSearch is already streamlining your workflows and supporting your Development team with deeper insights.

We’re excited to continue growing with you and helping your team make the most of every donor interaction. Let us know if we can support you further as you explore the platform!

  ### 35. DonorSearch Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about DonorSearch?**

The option to add spouse for a 2 for 1 search.

**What do you dislike about DonorSearch?**

I HATE that every time I use the service I have to receive a code in my email to login especially since it times out quickly. When you are working in multiple programs/screens you may not have the DS screen open all the time. It takes too much time to login and stay logged in so I dont use it as often as I use some of my other wealth screening products.

**What problems is DonorSearch solving and how is that benefiting you?**

A way to verify assets and philanthropy

**Official Response from Hillary Vickers:**

> Thank you for sharing your feedback! We’re happy to hear you enjoy features like the spouse search. We know the security steps can sometimes slow things down, but they’re in place to make sure your data stays safe and secure. Your trust means a lot to us, and we’re grateful to have you in the DonorSearch community!

  ### 36. Donor Search has been beneficial

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andy G. | Director of Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about DonorSearch?**

I do appreciate the scores (RFM, MLR, ACQ, PGID) that it provides to us.  The screening results have been helpful.

I do find the Help section to be robust and usually guides me in the correct direction to answer my question.

**What do you dislike about DonorSearch?**

It is frustrating that the information we get in the profiles on giving, etc. is often listed as low quality and it's up to us to determine whether or not it is applicable.  

The process for loading the data into Raiser's Edge 7 (this may very well be a Raiser's Edge thing and not a Donor Search thing) took an inordinate amount of time, even when it was loaded straight through the server into RE.  I also disliked that the Acquisition Score and Planned Giving scores did not have a load into RE.  In the case of Planned Giving, this forces us to compare information from  two different systems before sending out correspondence.

**What problems is DonorSearch solving and how is that benefiting you?**

It is helping us to identify potential donors we may have overlooked and better segment our donor base.  On a more individual level, it helps us identify causes and issues important to the donor so we can provide better segmented and individual outreach.

**Official Response from Hillary Vickers:**

> Thank you so much for the feedback, Andy! We're glad to hear that you find our scores and screening results helpful, and that our Help section has been beneficial! We understand your frustration with the quality of information in the profiles and the process for loading data into Raiser's Edge. We are constantly working to improve the quality of our data and streamline the integration process with Raiser's Edge.

  ### 37. Easy to Use with Great Support, But Limited User Accounts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about DonorSearch?**

Ease of use & Customer support for our mission.

**What do you dislike about DonorSearch?**

Features, to include limited sub accounts.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch solves the problem of inefficient fundraising by identifying prospects who have both the wealth capacity and the affinity to donate. This benefits us by allowing us to prioritize outreach, set accurate request amounts, and maximize fundraising revenue for our mission.

**Official Response from Hillary Vickers:**

> Thanks for sharing your thoughts! We’re thrilled DonorSearch is helping you fundraise more efficiently and prioritize the right prospects. We appreciate your note on sub-account limits and are always exploring ways to make the platform even more flexible for users.

  ### 38. Incredibly Powerful and Comprehensive Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about DonorSearch?**

It is so incredibly powerful and comprehensive. As I become more used to it, it is quite user-friendly. And the customer support has been great!

**What do you dislike about DonorSearch?**

Nothing at this point. I just worry about the environmental impact of overuse of AI.

**What problems is DonorSearch solving and how is that benefiting you?**

It allows me to get to know our donors when my time is so limited. It is important that we diversify our fundraising efforts, and major donor cultivation is an area we need to focus on.

**Official Response from Hillary Vickers:**

> Thank you so much for sharing your feedback! We’re glad DonorSearch is helping you get to know your donors and focus on major donor cultivation, even with limited time. We also appreciate your note on AI’s environmental impact and are committed to using it thoughtfully and ethically. Wishing you continued success in your fundraising efforts!

  ### 39. Highly Recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about DonorSearch?**

Yanna and Larissa are wonderful to work with. They respond to questions quickly and are always willing to help find the best way to extract certain information we need. Their customer service is impeccable and they are extremely knowledgeable about the software. I highly recommend working with both.

**What do you dislike about DonorSearch?**

DonorSearch is a little harder to use for business information when we are looking for certain citeria.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is helping us find a new group of donors to steward for our mission.

**Official Response from Hillary Vickers:**

> Thank you so much for the wonderful review! We’re thrilled to hear Yana and Larissa have been such a great support to your team. We’ll be sure to share your kind words with them. We're happy to hear that DonorSearch is helping you connect with new donors to advance your mission, and we’re grateful to be part of your work!

  ### 40. Fantastic research tool and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garrett H. | Manager of Prospect Research, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about DonorSearch?**

DonorSearch is my first stop for so much of my prospect research work. The ability is create, manipulate, and save donor profiles is perfect for tracking wealth indicators and philanthropic histories.

**What do you dislike about DonorSearch?**

Very little to complain about! There is some learning curve, especially when it comes to the NXT integration that DonorSearch has, but the customer support has really come in handy.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is allowing us to wealth screen our donors and patients in bulk, something we were not able to do easily before. This is allowing us to quickly prioritize which constituents to focus our discovery and qualification work on.

**Official Response from Hillary Vickers:**

> Thank you for the fantastic review! We're so glad DonorSearch has become a key part of your prospect research process and that the ability to screen and prioritize donors in bulk is making your work more efficient. It's great to hear our profile tools and support team have been helpful too. If you ever have questions or need help with the NXT integration, we're here for you!

  ### 41. Donor Search - Help to Identify top Prospects

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marc F. | Associate VP, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2025

**What do you like best about DonorSearch?**

Gathers all information into one document

**What do you dislike about DonorSearch?**

Donor score too heavily based on home value and less on charitable giving and propensity to give

**What problems is DonorSearch solving and how is that benefiting you?**

Ease of research

**Official Response from Hillary Vickers:**

> Thanks for sharing your experience! We're glad DonorSearch makes your research easier. We appreciate your feedback on donor scoring. Our team is always working to balance wealth and philanthropic indicators for a fuller picture of generosity.

  ### 42. Great tool for a fundraising prospector

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tony L. | Development Database Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about DonorSearch?**

Wealth summaries are great high-level looks at donors, and it's integrated with our CRM, Giveffect, so we don't have to go back and forth between software. We recently used the Marketing Lists, and it's difficult to see how fruitful that is, but we're hopeful it leads to new donors.

**What do you dislike about DonorSearch?**

Navigating DonorSearch when you're learning it isn't the most user friendly, but once you spend more time with it you understand it better. All the information, while valuable, isn't to be taken at face value, and while it does save some time, you need to still compare the data.

**What problems is DonorSearch solving and how is that benefiting you?**

Figuring out which of our donors have more capacity, and who out of those would want to possibly give more, giving us a strategy to form in our fundraising, something we haven't had a formal version of.

**Official Response from Hillary Vickers:**

> We're happy to hear that DonorSearch is helping you identify donors with more capacity and potential for increased giving. We understand the learning curve and the need to verify the data, and we appreciate your feedback. We're committed to enhancing the user experience and the accuracy of our data to better serve your fundraising needs.

  ### 43. DonorSearch is integral to our fundraising success!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bradley R. | Copy Editor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about DonorSearch?**

DonorSearch has made it seamless to implement deep background research for our individual research and utilize broader datasets in our multichannel fundraising initiatives. The platform is easy to use and any difficulties we face are quickly responded to by a dedicated group of the DonorSearch team. Recently, integrating DonorSearch AI has simply elevated our usage to a near-daily degree.

**What do you dislike about DonorSearch?**

While others have an easier time, our own CRM does not integrate with DonorSearch. Less a "dislike" and more a "heads up" to get clarity from your own CRM when it comes to integration.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is key in determining from our large network of friends and alumni who to engage for potential philanthropy to our higher education institution. Already, the tools in DonorSearch has provided the insight for a substantial start in capital fundraising.

**Official Response from Hillary Vickers:**

> Thank you for sharing your positive experience with DonorSearch, Bradley! We're so glad to hear that DonorSearch has been beneficial to your fundraising efforts! 

  ### 44. User-Friendly Platform with Comprehensive Wealth Insights

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about DonorSearch?**

It is very user friendly and it uses more than just real estate to determine a person's wealth. Customer support has always been responsive and helpful.

**What do you dislike about DonorSearch?**

With any wealth indicator platform, you always need to verify especially with more common names.

**What problems is DonorSearch solving and how is that benefiting you?**

DonorSearch is helping us to identify top prospects for an upcoming campaign and major donors to our school.

**Official Response from Hillary Vickers:**

> Thank you so much for your feedback! We’re glad to hear DonorSearch is helping you identify top prospects and major donors for your campaigns. It’s great to know the platform feels user-friendly and that our support team has been helpful along the way. We appreciate your note on verifying common names and are happy to support you whenever needed!

  ### 45. Prospect Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Crystal C. | Prospect Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about DonorSearch?**

DonorSearch is a great tool for finding new prospects and retrieving valid information for potential donors to your organization. DonorSearch provides training and resources to be efficient in your role. Customer Service is there for you around the clock. It has been an easy implementation process.

**What do you dislike about DonorSearch?**

I haven't had the chance to find out what I dislike about it as of yet. I'm new to the platform and so far I havent had any hiccups.

**What problems is DonorSearch solving and how is that benefiting you?**

Having my final call with the onboarding specialist

**Official Response from Hillary Vickers:**

> Thank you so much for your positive feedback, Crystal! We're excited to hear that you are finding DonorSearch to be a valuable tool for your organization. Our team is committed to providing training and resources to help you be efficient in your role. If you have any questions or need assistance in the future, please feel free to contact our customer service team!

  ### 46. Seamless Tessitura Integration Streamlines Our Workflow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about DonorSearch?**

Integration function with Tessitura since we are migrating our system to Tessitura. This is going to help a lot in our internal workflow with stewardship and acquisition process.

**What do you dislike about DonorSearch?**

More user friendly interface would be appreciated.

**What problems is DonorSearch solving and how is that benefiting you?**

Stewardship and Acquisition

**Official Response from Hillary Vickers:**

> We’re thrilled to hear the Tessitura integration is helping streamline your stewardship and acquisition processes! Thanks also for your feedback on the interface—making DonorSearch as user-friendly as possible is a top priority, and input like yours helps us improve!

  ### 47. DonorSearch's comprehensive data sources give it a huge edge

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer L. | Database manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about DonorSearch?**

DonorSearch provides great value. The cost is reasonable and the data is trustworthy and very useful in our analysis. We have used the scoring models to figure out the best way to focus our limited resources. The integration with Blackbaud RE-NXT helps keep more data in a single location. Excellent customer support, including the online tool. The interface is easy to use and there are detailed instructions and assistance through implementation.

**What do you dislike about DonorSearch?**

As with any tool that is based largely on names, there can be inaccuracies with common names. Some of the integration with RE-NXT is very easy but it's a bit of work to get other information into the system and requires intervention/coordation with the vendor.

**What problems is DonorSearch solving and how is that benefiting you?**

Providing data and analysis to help guide our donor-focused strategy.

**Official Response from Hillary Vickers:**

> Thank you for sharing your positive experience with DonorSearch, Jennifer! We're committed to providing reliable data and excellent customer support to help you make informed decisions for your organization!

  ### 48. Excellent Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel H. | Development &amp; Event Planning Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about DonorSearch?**

I like the amount of detail that is generated. Also, the assigned client success leader has always been quick to answer any questions and has helped me as I learn the system. This is platform we use on a monthly basis to run our new donors though to gain insights.

**What do you dislike about DonorSearch?**

Only that the upload process is a bit tricky, again I was helped each time I ran into an error. Having the screening file template has made the ease of use much better!

**What problems is DonorSearch solving and how is that benefiting you?**

Giving us information about constituents that we would not otherwise know or would take much longer to find.

**Official Response from Hillary Vickers:**

> Thank you for your kind words, Rachel! We're so glad to hear that our client success team has been helpful and that DonorSearch is providing the insights you need. We appreciate your feedback on the upload process and are always looking for ways to improve. If you ever need anything, we’re here to help!

  ### 49. Exceptional Sales Experience! Great onboarding/training and easy to use all for a competitive price!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick M. | Vice President for Institutional Advancement, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about DonorSearch?**

Training and onboarding were have been exceptional. The sales experience was a delight and Elisabeth was so helpful in recommending the right thing for our institution. Data gives our development team the confidence to make bigger asks and they have been successful!

**What do you dislike about DonorSearch?**

Not DonorSearch's fault but the NXT Tile isn't queryable. You have to bring the data into Ratings to query on it. Hopefully, that functionality is upgraded by Blackbaud in the future.

**What problems is DonorSearch solving and how is that benefiting you?**

Helps us prioritize our solicitations. Gives the team data to help them be more confident in their ask value.

**Official Response from Hillary Vickers:**

> Thanks so much for the thoughtful review, Nick! We're thrilled to hear that your onboarding and sales experience, especially with Elisabeth, was such a positive one. It's great to know the data is helping your team feel more confident and make successful asks. We're glad to have you in the DonorSearch community!

  ### 50. Excellent Support Team, Worth the Learning Curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** ANDRES T. | Donor Relations, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about DonorSearch?**

Great staff to support with projects and other inquiries.

**What do you dislike about DonorSearch?**

Takes some time to learn which is natural

**What problems is DonorSearch solving and how is that benefiting you?**

The problem that DonorSearch is helping solve is wealth screening. There isn't that capability without it in my organization.

**Official Response from Hillary Vickers:**

> Thank you for your feedback! We’re glad our team has been helpful and that DonorSearch is making wealth screening possible for your organization. We appreciate your patience as you get up to speed with the platform — it’s great to hear it’s worth the learning curve!


## DonorSearch Discussions
  - [Does DonorSearch integrate with my existing CRM?](https://www.g2.com/discussions/donorsearch-integrations) - 1 comment, 1 upvote

- [View DonorSearch pricing details and edition comparison](https://www.g2.com/products/donorsearch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+12%3A48%3A25+-0500&secure%5Bsession_id%5D=dabd11db-b14f-4bb1-b9e7-ff91d065a491&secure%5Btoken%5D=bdf2797c6a5942260539f961deef4db5acbcb55936faf9fda0be0d54fc8420c4&format=llm_user)
## DonorSearch Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Blackbaud Enterprise Fundraising CRM](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews)
  - [Blackbaud Raiser&#39;s Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)
  - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews)
  - [Little Green Light](https://www.g2.com/products/little-green-light/reviews)
  - [Tessitura](https://www.g2.com/products/tessitura/reviews)


## Top DonorSearch Alternatives
  - [iWave](https://www.g2.com/products/iwave/reviews) - 4.6/5.0 (475 reviews)
  - [WealthEngine](https://www.g2.com/products/wealthengine/reviews) - 4.3/5.0 (65 reviews)
  - [Blackbaud Raiser&#39;s Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - 3.9/5.0 (620 reviews)

