Givebutter Reviews & Product Details

Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛

Seller

Givebutter

Discussions

Givebutter Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Jordan Bauer

Pricing

Pricing provided by Givebutter.

Free fundraising, forever ✨

$0.00

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Givebutter Integrations

(46)

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Jess J.

Events Director

Small-Business (50 or fewer emp.)

10/5/2026

"Not Intuitive for Users—Workarounds, Email Issues, and Confusing Platform Fees"

1/5

What do you like best about Givebutter?

Flexibility with creating different types of tickets. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

User side interface is not intuitive. We had to do a lot of tech support. In the auction, I could figure out how to just charge an item winner, so we had to do a workaround to close out the item. Some guests received winning bid emails; if they did not, it was a pain to close them out. The platform fees are also very confusing. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Hi Jess! Thanks for taking the time to share your experience. We're glad you were able to bring your tennis tournament and auction together in one place!

We'd love to learn more about the challenges you ran into, especially with auction checkout and winner notifications. Givebutter offers tools to help organizers manage winning bids and payments, and our Support team is available 24/7 to help with questions or walk you through the process. We'd also be happy to clarify the different fee options available.

Please feel free to reach out to us anytime so we can take a closer look at what happened. We appreciate you sharing your feedback!

Lee G.

Resource Development Manager

Small-Business (50 or fewer emp.)

9/29/2026

"Extremely Easy to Use with Instant Donor Thank-Yous and Receipts"

4.5/5

What do you like best about Givebutter?

Givebutter is an extremely easy platform to use, gives a quick snapshot of our campaigns and allows for immediate thank you emails and receipts for our donors. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I wish it was easier to get a campaign snapshot. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Thanks so much, Lee! 💛 We love hearing that donor thank-yous and receipts have made the acknowledgement process easier for your team. And we hear you on making campaign snapshots easier to access too. Really appreciate you sharing this with us! 🧈

Heather D.

grants and development specialist

Small-Business (50 or fewer emp.)

8/17/2026

"Visually Pleasing, Simple, and Always Adding the Features We Need"

5/5

What do you like best about Givebutter?

It's pleasing visually, simple, doesn't feel like I'm looking at a terminal. The support is always helpful. As it grows, it keeps adding features I've needed. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The way they have only two types of funders/donors is a bit limiting (and there are some awkward aspects to even the two, though adding the business type was great!!!) Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Heather, so glad to hear Givebutter has been easy on the eyes and easy to use! 💛 We also love hearing that the new features have been hitting the mark for your team. Thanks for the thoughtful feedback on donor types, too. We’re always listening!

Patty L.

Communications Coordinator

Small-Business (50 or fewer emp.)

4/15/2026

"Givebutter Replaced Three Tools and Centralized Our Operations"

4.5/5

What do you like best about Givebutter?

I like that Givebutter integrates almost every aspect of our organization. This allowed us to replace three separate products we were using that weren't talking to each other. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I wish it had volunteer hours tracking and a two-way sync with QuickBooks. Currently, we have to use an outside product to track our volunteer hours. The problems we run into with Quickbooks are lack of check number and deposit date synching, changes made to Givebutter transactions after sync don't re-sync, and changes made to transactions in QuickBooks don't update Givebutter. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Hi Patty, thank you so much for sharing this 💛

We’re so glad to hear Givebutter has helped bring everything into one place and replace multiple tools for your team. That’s exactly what we aim for 😊

We also really appreciate you calling out the need for volunteer tracking and improvements with QuickBooks sync. That’s super helpful feedback, and I’ve shared it with our team.

Thanks again for being part of Givebutter! ✨

Info A.

Small-Business (50 or fewer emp.)

6/15/2026

"Streamlined Donor Management with Givebutter"

4/5

What do you like best about Givebutter?

I use Givebutter for donor management in our 501c3 animal rescue. I love the features like pathways, emails, and texting, which help maintain communication with donors, regardless of donation size. The organization of donors has improved significantly, as everything is now in one easy-to-access place. The ease of use and customer service stand out for me. The platform makes it quicker and easier to communicate with donors. Setting up our organization was incredibly easy on Givebutter. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

We have had a hard time getting our current contact list transferred over to Givebutter. It is difficult to translate the spreadsheet from Mailchimp to the exact format Givebutter needs, especially with 5,000 subscribers. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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What a wonderful review, thank you so much for sharing it! 💛

We're so happy to hear that Givebutter has helped streamline your donor management and made it easier to stay connected with supporters of all giving levels. It means a lot to know that features like Pathways, email, and texting have helped bring everything together in one place.

Thank you as well for sharing your experience with contact imports. We know moving a large subscriber list can sometimes be a challenge, and feedback like yours helps us continue improving the onboarding experience.

Thanks for all you do for your animal rescue, and thank you for being part of the Givebutter community! 😊

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

8/5/2026

"Lots of Free, Easy-to-Use Features"

4.5/5

What do you like best about Givebutter?

It has lots of free features that are fairly easy to use. Having our fundraising, event ticketing, and donor management in one place without platform fees has been a solid upgrade for our team. The donor tipping model works well, as most of our supporters choose to cover processing fees so more of the money raised goes straight to our programs.

On the daily workflow side, the drag-and-drop campaign builder makes it quick to launch custom ticketing pages without needing a designer. We don't use the feature yet, but the option to have event sales and donor profiles automatically sync will save us from doing manual CSV exports and spreadsheet updates. The checkout process is smooth, and offering options like Venmo, Apple Pay, and Google Pay helps reduce abandoned. Onboarding was straightforward enough that we were able to get up and running right away without needing dedicated IT support or technical training. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The reporting functionality needs improvement, particularly when reconciling payouts against accounting software. When deposits are bundled, it is very difficult to identify which specific donors and transactions correspond to a given payout batch. This creates a significant administrative bottleneck during monthly accounting reconciliations, making it hard to track donor history and financial records accurately. Templated reports aren't great either. Even after upgrading, the reporting capabilities lack the depth needed for clean data exports. Adding clearer transaction breakdowns and more options for report templates, including customized reports, would make a huge difference for financial tracking. Review collected by and hosted on G2.com.

What problems is Givebutter solving and how is that benefiting you?

Before using Givebutter, we struggled to manage modern, multichannel giving options without overwhelming our small team or paying high platform fees. The free platform model gives us a strong ROI, as we can easily run text-to-donate campaigns alongside traditional online giving, which gives our supporters convenient ways to contribute.

The UI and live campaign tracking page format make a noticeable difference during fundraising events, helping build excitement in real time while keeping our community engaged. Having these features natively integrated in one dashboard eliminates the need to manage separate third-party tools. Onboarding was quick and straightforward, and we plan to try the online auction features in the future as we expand our events. Overall, centralizing these tools has streamlined our operations and expanded our reach with minimal effort. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Hi there! Thank you so much for taking the time to share such detailed feedback! 💛 We’re glad Givebutter has helped your team bring fundraising, event ticketing, and donor management together in one place, and that getting started was quick and straightforward.

We also really appreciate your feedback about reporting, particularly around payout reconciliation, transaction breakdowns, and more customizable reporting options. We know how important clear and flexible reporting is when managing your organization’s financial records, and feedback like this is incredibly valuable as we continue improving the platform.

We’re excited to have you with us and hope you enjoy exploring Auctions when the time comes! 🧈

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/18/2026

"Great Campaign Setup and Donation Tools, but Clunky Financial Reporting"

3.5/5

What do you like best about Givebutter?

Easy set-up for new campaigns, looks good in email and on the web, great donation options plus auction, reasonable customization for buttons and overall look, free version works well even for large volumes, performs well overall Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The financial reporting is clunky, sending the reports in email instead of downloading is annoying, the export for event attendees doesn't included addresses, integration with Quickbooks only available in paid version Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Appreciate you sharing this with us! We love hearing that Givebutter has made setting up your campaigns easier!

And we totally hear you on the reporting. One thing I did want to mention is that reports are sent to your email for security, so we can make sure the person accessing that information is actually you. We know it adds an extra step, but keeping your data safe is super important to us!

For attendee addresses, those aren’t collected automatically for each ticket holder, but you can add an address as a custom field if that’s information you’d like to collect from your attendees. Those custom fields will also be included in your ticket export!

And if you ever need help setting this up or finding the right report, please don’t hesitate to reach out. We’re here 24/7 and always happy to help!

Thanks again for sharing the love and for being part of the Givebutter family!

Susan T.

Director

Small-Business (50 or fewer emp.)

7/28/2026

"GiveButter Makes Nonprofit Donations Easy and User-Friendly"

5/5

What do you like best about Givebutter?

Has made donating to our nonprofit very easy, has a good look to it, and very user friendly for me the administrator Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I understand the need for GiveButter to be funded, but I dislike the assumed 15% tip added when donors give through the site Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Thanks so much for sharing your experience, Susan! 💛 We're so glad Givebutter has made it easy for your team to accept donations and create a great giving experience for your supporters.

We also appreciate you sharing your thoughts about tips. Every nonprofit has flexibility over how they're presented, including the option to hide them completely if that's the best fit for their donors. Thanks again for taking the time to leave a thoughtful review!

Dennis O.

Small-Business (50 or fewer emp.)

7/23/2026

"Transparent Fees for Nonprofits, But High Card Charges"

4/5

What do you like best about Givebutter?

I was impressed with the Givebutter team when I signed up because there was a lot of due diligence making sure that we were a nonprofit. They also considered that someone my age might not be on social media, and I was very impressed with that. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

I'm concerned about the high fees that donors encounter when using credit cards on Givebutter. Some donors have felt that they were being charged exorbitantly, with fees almost reaching 20%. This situation causes me concern as it doesn't just affect Givebutter but also impacts my nonprofit by potentially leaving donors disgruntled about giving money. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

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Hi Dennis! Thank you for taking the time to share your thoughtful review! We're so glad to hear that our nonprofit verification process and our efforts to make the platform accessible left a positive impression.

We also appreciate you raising your concerns about donor fees. One of Givebutter's goals is to provide organizations with flexibility in how fees are handled. For example, organizations can choose to cover processing fees themselves or hide them from supporters, and when optional platform tips are enabled, supporters can decide whether or not they'd like to leave a tip. Those optional tips also help fund Givebutter and, through the Givebutter Guarantee, can cover eligible processing fees on behalf of nonprofits.

We'd love the opportunity to learn more about your experience and help ensure your donation settings are working in the best way for your organization. If you have a few minutes, please reach out to our Support team. We'd be happy to walk through the available options with you and answer any questions.

Thank you again for your feedback and for choosing Givebutter to support your nonprofit. 💛