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Givebutter Reviews & Product Details

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Givebutter Reviews (2,253)

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Reviews

Givebutter Reviews (2,253)

View 2 Video Reviews
4.7
2,253 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Givebutter, making it a reliable choice for nonprofits. The platform's intuitive design and comprehensive features simplify fundraising and donor management, allowing organizations to focus on their missions. However, some users note that the reporting capabilities could be improved for more complex fundraising activities.

Pros & Cons

Generated from real user reviews
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Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"GiveButter Is a User-Friendly, Great Tool for Us"
5/5
What do you like best about Givebutter?

GiveButter is very user-friendly in both ease of set up as well as ease of user for our consumers. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

We don't have anything that we dislike about Givebutter. It has been such a great tool for us. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

This is so lovely! We're happy that Givebutter has been easy to use for both your team and your supporters. And it's great that you can share responsibilities with your team instead of having to manage everything on your own!

Thanks so much for the kind words and for letting us be part of your fundraising journey. Wishing you and your team continued success!

Gloria A.
GA
Gloria A.
Small-Business (50 or fewer emp.)
"Effortless Nonprofit Fundraising and Donor Management"
5/5
What do you like best about Givebutter?

I appreciate how easy it is to set up Givebutter, which makes it convenient for my non-profit fundraising efforts. It's also really user-friendly when it comes to transferring funds to the bank account. I find it valuable that receipts are automatically sent to donors, which simplifies the administrative process. Plus, it's a great way for donors to give without incurring costs to my nonprofit. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

No concerns Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much, Gloria! 💛 We love hearing that it has made fundraising and managing donations a little easier for your nonprofit. From getting funds to your bank account to having donor receipts taken care of automatically, we’re so happy these tools are making a difference for you.

Thanks for being part of the Givebutter community! 🧈

Claudia K.
CK
Claudia K.
Executive Director
Small-Business (50 or fewer emp.)
"Easy Campaign Setup and Free for Nonprofits"
5/5
What do you like best about Givebutter?

The way you can set up new campaigns and also how we can withdrawal the money. It's free for the nonprofit Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

the new Wallet system, because we can't track the money collected for the specific campaigns. everything is in one bucket Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks for sharing this, Claudia! 💛 We’re so glad setting up campaigns and withdrawing funds has been easy for your team. And we hear you on the new Wallet experience, especially when it comes to tracking funds by campaign. We really appreciate you taking the time to share what worked better for you before. Feedback like this is super helpful as we keep improving! 🧈

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Fundraising with Customization"
4.5/5
What do you like best about Givebutter?

I find Givebutter very easy to use and set up, which has been great for our fundraising efforts. I love how it allows us to personalize things, making it easier for our fundraiser. We can input donation buttons for different amounts, which helps us keep track of sponsorship opportunities. The ability to see all transactions and import everyone's answers into an easy spreadsheet is really valuable. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

We would like a way to know what button someone actually used during the donation process. It would help us understand if someone truly intended a sponsor or if they just entered that same amount. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

We love hearing how Givebutter has made fundraising and tracking donations easier for your team! 💛 Thanks for sharing your feedback as well. If you ever need help exploring what’s possible, our team is here 24/7 and always happy to help!

CB
Chelsea B.
Marketing Director
Small-Business (50 or fewer emp.)
"Continued Success "
5/5
What do you like best about Givebutter?

We continue to be pleased with GiveButter. We’re thankful for a reliable, user friendly database and are appreciative to the attentive customer service GiveButter has. Our team has a range of tech experience and everyone is capable of learning GiveButter. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Everyone adjusted great and we are so please with our choice in GiveButter. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for your kind words and thoughtful feedback! 🌟 We're so happy to hear that Givebutter has made the transition smooth for your organization and that your donors are loving the new platform.

We’re grateful to play a part in your journey. Thank you for choosing Givebutter! 💛

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Perfect for Fundraising Events and Donations"
5/5
What do you like best about Givebutter?

I find Givebutter really easy to use with its secure and modern design. I like its features that work smoothly, especially for events and auctions. The platform provides a free and accessible way for people to sign up for classes and donate. Setting up Givebutter was really easy for our team. I also appreciate how it makes it easy for people to get awareness about what we're doing and access our events. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

It would be helpful if we could see more information on the mobile app when we are checking people in for a class. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thanks so much for sharing this! We love hearing that Givebutter has been easy for your team to set up and use, especially for your events, classes, and donations!

And we hear you on wanting to see more information in the mobile app while checking people in. We’d love to learn a little more about what information you’re looking for, since there may be options we can help with. Our team is here 24/7, so please don’t hesitate to reach out and we’d be happy to take a look with you!

Thanks again for sharing the love and for being part of the Givebutter family!

Don M.
DM
Don M.
Small-Business (50 or fewer emp.)
"Attractive Platform with Confusing Cost Structure"
4/5
What do you like best about Givebutter?

I like that Givebutter is an attractive platform that people can trust when using it. Additionally, the initial setup was easy and problem-free, which I really appreciate. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

The main issue is the cost. Also, the last time it was used, there was some confusion about a request related to "contribute to Givebutter," which added confusion for donors and users. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Appreciate the feedback, Don! Happy to hear the setup was smooth and that Givebutter has made fundraising and event sign-ups easier for your organization!

As for the pricing and tipping experience, organizations have the flexibility to choose their pricing settings, including the option to remove tips from their donation forms. We'd be happy to walk you through those options if you'd like! Thanks again for sharing your thoughts and for being part of the Givebutter community!

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Givebutter Is Easy to Use and Packed with Options"
5/5
What do you like best about Givebutter?

We have found Givebutter to be very easy to use - there isn't a huge learning curve and it has provided us with lots of options. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Sometimes it's hard to locate certain data we may be looking for - we find it, but it's not always intuitive. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Two fundraising events in six months, we love to hear it! 💛 We’re so glad Givebutter has made ticketing and silent auctions easier for your team without adding a bunch of extra hassle.

We hear you on finding certain data, too, and really appreciate that feedback. And anytime you’re hunting for something and can’t quite find it, our Support team is here 24/7 to help point you in the right direction! Thanks for being part of the Givebutter community! 🧈

karyn s.
KS
karyn s.
Prevention educator
Small-Business (50 or fewer emp.)
"All-in-One Fundraising Platform That Streamlines Campaigns, Events, and Donor Giving"
5/5
What do you like best about Givebutter?

What I like best about Givebutter is how many fundraising tools are truly integrated into one platform and easy to use on a daily basis. I regularly use the campaign pages, peer‑to‑peer fundraising tools, event ticketing, donor management, and automated receipts, and having everything in one place has significantly streamlined our workflow.

The campaign setup process is especially helpful—being able to customize pages quickly, duplicate past campaigns, and adjust branding without technical support saves hours compared to platforms we’ve used in the past. The peer‑to‑peer fundraising features make it easy for supporters to create their own fundraising pages, which has expanded our reach without adding extra staff workload.

One of the biggest improvements to our workflow is the dashboard and reporting tools. I can easily track donations in real time, export donor data, and segment supporters for follow‑ups, which makes reporting and stewardship much more efficient.

An unexpected benefit has been how much donors enjoy the experience. The checkout process is smooth, mobile‑friendly, and offers flexibility in covering fees, which has increased donor satisfaction and repeat giving. The platform also integrates well with our communications, making post‑event and post‑campaign follow‑up much easier.

Overall, Givebutter has helped us raise more funds with less administrative effort while providing a professional, positive experience for both staff and donors. Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

While Givebutter is very user‑friendly overall, there are a few areas that could be improved. The reporting and data customization can feel somewhat limited, especially when trying to generate more complex or tailored reports for internal tracking or board reporting. Exports sometimes require additional cleanup to get the data exactly how we want it.

The donor management features, while functional, are not as robust as a full‑scale CRM. Tracking long‑term donor relationships, detailed notes, or advanced segmentation can require workarounds or integration with another system.

At times, the interface can feel cluttered as more features are added, which can make navigation slightly less intuitive—especially for new users or volunteers who only use the platform occasionally.

Lastly, while Givebutter is cost‑effective, the transaction and processing structure can still be confusing for some donors, particularly around optional fees, and occasionally requires extra explanation from staff.

Overall, these issues are manageable, but improvements in reporting depth, CRM functionality, and interface clarity would make the platform even stronger. Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Thank you so much for taking the time to leave such a thoughtful review, Karyn! 💛 It means a lot to hear how Givebutter has helped streamline your fundraising, events, donor management, and peer-to-peer campaigns all in one place.

We especially loved hearing how the platform has helped your team spend less time juggling systems and more time focusing on your mission. And hearing that your donors are enjoying the giving experience too honestly, makes our day 😊

We also really appreciate the honest feedback around reporting customization, CRM functionality, interface clarity, and donor fee explanations. Feedback like this genuinely helps our team continue improving the platform and experience for both organizations and supporters.

Thank you again for all the incredible work you do as a prevention educator, and for letting us be part of your fundraising journey 💛

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"New to Givebutter - So far it feels like a solid upgrade to other options!"
4.5/5
What do you like best about Givebutter?

We are still new to Givebutter and learning about the different features. The thing that attracted us is the event campaigns with a solid CRM and the ability to run auctions! Review collected by and hosted on G2.com.

What do you dislike about Givebutter?

Still new, I will have more on this soon. My suggestion is a raffle ticket button that is separate than event tickets for easy checkout without inputting personal information Review collected by and hosted on G2.com.

Response from Shiella D of Givebutter

Welcome to Givebutter! 💛 We’re so glad you’re here and already exploring events, auctions, and the CRM. We also really appreciate your suggestion for a separate raffle ticket option to make checkout even easier. Feedback like this is always helpful as we continue improving the platform. We can’t wait for you to explore more! 🧈

Questions about Givebutter? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

George R.
GR
George Richardson
•
Last activity 6 months ago

Are there plans to allow a choice for opt-in to cover fees as opposed to the requirement to opt-out?

2 Upvotes
1
Join the conversation
Linda S.
LS
Linda Saetre
•
Last activity over 3 years ago

What is the inside tip for getting traction, and donations, for a campaign?

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