Givebutter Reviews & Product Details

I like Givebutter for its ease of use, which really saves me time and money across multiple nonprofits. It's great for running events and integrating with my website, and I appreciate its ability to connect with social media and email, simplifying fund collection from various payment methods. The site also looks good and serves as a central location for our operations. Plus, setting it up wasn't bad at all, and I find it worthy of recommending. Review collected by and hosted on G2.com.

I wish I could use Givebutter more like a Google Form and then have payments at the end. It would be helpful for keeping a little bit more data and making it questions and answers. If it could connect to Google Forms, that would be fantastic. Review collected by and hosted on G2.com.

I love that Givebutter offers a free tier for nonprofits like ours, allowing us to collect donations without monthly fees or the pressure to upgrade. It's really budget-friendly for a startup. The one-time gift and campaign tools are straightforward and integrate seamlessly with our website. This makes it easy for donors to transition from learning about us to making a donation without feeling like they left our site. I also enjoy the easy sharing options for campaigns via social media or text. The initial setup was ridiculously easy, like slicing butter with a hot knife. Plus, Givebutter seems to have better features and a forward-thinking approach compared to what we used before, which is Zeffy, looking to grow the platform in ways beneficial to nonprofits. Review collected by and hosted on G2.com.

I haven't really explored the email engagement options because they require an upgrade. I'd love to see automated workflows that connect directly with the email capture on our website. This would allow for follow-up and nurture sequences to happen without us having to stitch together other tools. Review collected by and hosted on G2.com.

Givebutter is an all-in-one platform that’s easy to use, affordable, and backed by great customer support, both live and virtual. I honestly couldn’t ask for more from a nonprofit CRM platform. It’s helped us bring our community together and stay connected. Review collected by and hosted on G2.com.

I know they’re working on improving their reporting tools using AI, and that will be a huge plus. Review collected by and hosted on G2.com.

Givebutter is very easy to use and offers a robust suite of fundraising tools.

Their onboarding and support are truly terrific. Between live training events, guidance from expert fundraisers, helpful articles and video resources, and excellent customer service, I feel like our organization is genuinely valued and set up for success. I also appreciate that the product roadmap is prioritized by user votes.

We also value the flexible pricing models, including the "Free Forever" suite of tools, which helps me sleep at night knowing our CRM is safe and not held hostage by an expensive bill or contract. On a per-campaign basis, you can choose to enable optional donor tips, which allows your org to keep using all features for free, or you can be charged a percentage fee to avoid asking supporters for tips. Review collected by and hosted on G2.com.

I’m genuinely very happy with Givebutter. The default donor tip to Givebutter changes dynamically based on the contribution amount, but I wish the default percentage for smaller contributions was a bit lower. I think Givebutter does a good job making it clear that credit card fees and the platform tip are optional, but some donors move through checkout too quickly and end up surprised by the “fees” shown in their cart.

I understand Givebutter needs to make money, so this is the compromise that helps keep the platform free for our organization. Platform fees can be avoided with a simple setting on a per-campaign basis, but then your org absorbs the fees instead of asking they be covered by your contributors. Luckily, you have the choice.

In the past 2 years we've been using Givebutter, I've seen the CRM features mature quite a bit. They're rapidly developing and improving the platform and provide regular updates with new and improved features. Review collected by and hosted on G2.com.

I love how Givebutter makes everything very intuitive, and it's also easy to learn or teach others to use. It's great for managing information, like donors names and contact info, which makes writing yearly thank you cards a breeze. One of my favorite things is the flexibility it provides for doing fundraisers. You can display campaigns on a TV or monitor so people can see fundraising in real time. We find the ability to manage all our separate campaigns very useful since we can easily toggle between different campaigns depending on the season. It's really easy and convenient to update them as needed. Review collected by and hosted on G2.com.

Nothing! I tried to think of something and really couldn't. Review collected by and hosted on G2.com.

The PRICE! We were dubious after looking at a number of similar fundraising tools. So many of them had hidden costs. We are a very small non-profit and needed a very affordable tool to introduce us to the world of fundraising. Givebutter allowed us to create and host an auction with no hidden costs. Review collected by and hosted on G2.com.

I had difficulty figuring out how to use the tool. I watched and rewatched all of the tutorials and still had to ask for help more than once. Some of the features are not intuitively accessible. One example, after creating the auction catalog, I could not figure out how to view it! I had to ask for help. Crazy. Review collected by and hosted on G2.com.

I love that Givebutter makes giving easy for my clients' donors, with its seamless embedding on various websites. The technical support is amazing, and I always feel heard, plus the community forums are great for upvoting new features. I like the visual representation on the campaign pages that represents community support. The peer-to-peer experience is fantastic and is one of the best I've used. The polished look and user-friendliness of Givebutter are phenomenal. I appreciate how Givebutter integrates with platforms like Squarespace, Chariot, Bloomerang, Little Green Light, Stripe, and I'm impressed with their feedback loop, which feels like one of the best I’ve encountered. Lastly, setting up Givebutter is incredibly easy, which makes it very efficient for my needs. I also like the automatic upsell message options for monthly donor conversion. Review collected by and hosted on G2.com.

One area Givebutter could improve is its functionality for events, particularly in combining donations and ticket sales on a single event page. It would be great if the platform could save credit card information during ticket checkout for live events, allowing for a smoother checkout process post-event. This enhancement could make Givebutter more competitive for auctions by facilitating an easy auction payment experience at live events without requiring guests to wait in lines to check out. Additionally, while the platform is set up well for online auctions, some improvements for in-person or hybrid events could strengthen its offering. Integrating seamlessly for both in-person and online components would broaden its appeal as more robust auction software. I have heard feedback that the pages aren't customizable enough and end up looking more like a Givebutter template than a bespoke microsite for events. GoFundMe Pro has lots of issues but the front end is great looking. I also like the ability that GoFundMe Pro has to remember if someone is making a gift and remind them when they return to a website where the form is embedded. Review collected by and hosted on G2.com.

The graphics are great, and I like being able to run auctions with different viewing options during the live auction. Best of all, it costs $0 and there are no fees. Review collected by and hosted on G2.com.

Creating tickets and bundles could be more intuitive. It would also be helpful to have a quick-guide floating widget, or something similar, available on each relevant menu item to walk you through creating tickets and other setup steps for fundraising events. Review collected by and hosted on G2.com.

I like Givebutter for its simple and user-friendly fundraising experience. It makes creating and sharing donation pages straightforward and allows easy tracking of donations and fundraising progress. The customizable campaign pages and supporter engagement features are great, along with the real-time fundraising updates that make communicating the campaign's purpose and encouraging participation much easier. It really reduces the administrative effort involved in running a fundraising campaign and lets me focus more on engaging with supporters and reaching the fundraising goal. I appreciate how Givebutter offers a comprehensive set of fundraising and supporter-engagement tools, making it easier to manage campaigns, track donations, customize fundraising pages, and engage with supporters all in one place. The initial setup was relatively easy and straightforward, with minimal effort required. Review collected by and hosted on G2.com.

One area Givebutter could improve is campaign management and reporting for more complex fundraising activities. While the basic tools are easy to use, larger campaigns can generate a lot of donor and transaction data, and more advanced filtering, reporting, and customization options would make it easier to analyze that information. I’d also like more flexibility when customizing campaign pages and supporter communications. Overall, Givebutter works well for straightforward fundraising, but stronger analytics and customization would make it even more useful for larger or more detailed campaigns. Review collected by and hosted on G2.com.

The platform is extremely intuitive and the customer support is top-notch. I can't recommend this platform enough! Review collected by and hosted on G2.com.

Focus on basic tools optimization before expanding features that are often not used as much. Also, simplify the way people can choose to leave a tip for the platform or not. As is, it's slightly misleading and requires too many steps to adjust. Review collected by and hosted on G2.com.