--- title: Betterment at Work Reviews meta_title: 'Betterment at Work Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 546 reviews by the users' company size, role or industry to find out how Betterment at Work works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 546 scale: '5' date_modified: '2026-06-25' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Betterment at Work Reviews **Vendor:** Betterment **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 4.3/5.0 **Total Reviews:** 546 ## About Betterment at Work Your business is built to grow—and so is our 401(k) plan. It's easy to manage, supports your long-term strategy, and provides proactive guidance at every step, keeping your plan running smoothly and staying compliant. Give your employees access to an easy-to-use, powerful solution for investing and retirement savings—featuring expert-built portfolios, personalized financial guidance, external account linking, and a suite of complementary tools to build wealth. All accessible through our mobile app. And with $25+ Billion in retirement AUM (as of May 10, 2026), we're a partner your business can rely on. Discover a better way to 401(k) today. Leader on G2 as of 12/12/25 for Sept-Dec '25 for 401(k) category. See more: https://www.betterment.com/award-disclosures On behalf of Betterment, G2 solicited reviews from clients in exchange for nominal compensation (i.e., $50 gift cards). Betterment reimburses G2 for this expense. Receiving an incentive to provide a review may make a customer more likely to portray Betterment favorably. Reviews may not be representative. ## Betterment at Work Pros & Cons **What users like:** - Users appreciate the **user-friendly design** of Betterment at Work, enhancing efficiency and simplifying administrative tasks. (255 reviews) - Users praise the **outstanding customer support** of Betterment at Work, enhancing user satisfaction and easing problem-solving. (146 reviews) - Users appreciate the **user-friendly interface** of Betterment at Work, making account management clear and simple. (116 reviews) - Users appreciate the **user-friendly setup** of Betterment at Work, making goal setting and management a breeze. (111 reviews) - Users praise the **easy setup process** of Betterment at Work, appreciating the smooth onboarding and user-friendly design. (110 reviews) - Payroll Integration (108 reviews) - Employee Satisfaction (103 reviews) - Easy Setup (93 reviews) - Easy Integrations (91 reviews) - Automation (90 reviews) **What users dislike:** - Users report that **customer support is slow** , causing frustration during critical issues and tax-related processes. (108 reviews) - Users express a need for more **limited customization** options, specifically for reporting and branding features in Betterment at Work. (67 reviews) - Users wish for **broad investment options** , finding the current offerings limited, despite appreciating the platform's simplicity. (48 reviews) - Users report **poor reporting** with Betterment at Work, citing issues with dashboard customization and slow customer support responses. (42 reviews) - Users report **payroll issues** like missed approvals, complicated reports, and slow uploads impacting their experience. (39 reviews) - Users express frustration over the **lack of phone support** , preferring direct communication for urgent inquiries. (36 reviews) - Limited Options (35 reviews) - Users struggle with **integration issues** as Betterment at Work lacks compatibility with their existing payroll vendors. (32 reviews) - Manual Labor (30 reviews) - Manual Processes (29 reviews) ## Betterment at Work Reviews ### 1. Betterment for Work Review – Empire Portfolio Group **Rating:** 5.0/5.0 stars **Reviewed by:** Mitch B. | SVP of Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Betterment at Work?** At Empire Portfolio Group, we’ve been using Betterment for Work as our 401(k) provider, and the experience has been outstanding. As a company with a large number of young employees, we were looking for a retirement solution that was intuitive, low-cost, and built for long-term success. Betterment has delivered on all fronts. One of the biggest advantages of Betterment is its ease of use and automation. Our team members appreciate the seamless onboarding, goal-based investing tools, and the ability to “set it and forget it” while knowing their money is being invested wisely. The platform’s emphasis on low-cost, diversified index funds aligns perfectly with our company’s commitment to financial wellness and smart investing. The fees are transparent and minimal, which is a big win for our employees who are just starting to build their retirement savings. Betterment’s modern user interface, financial education resources, and personalized advice make it approachable for those who may be new to investing. On the administrative side, Betterment has been simple and efficient to manage. Their customer service is responsive, and the integration with our payroll system makes everything from contributions to compliance seamless. Overall, Betterment for Work has been a great fit for Empire Portfolio Group. It’s a solution that truly supports our team’s long-term financial health, and we’d highly recommend it to other companies looking for a modern, employee-first 401(k) option. **What do you dislike about Betterment at Work?** It does not integrate directly with Paycom. **What problems is Betterment at Work solving and how is that benefiting you?** Low-cost 401(k) for our company of 500+ employees. ### 2. Basic features work well, but receiving detailed support can be challenging. **Rating:** 3.0/5.0 stars **Reviewed by:** Jacob I. | Vice President of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Betterment at Work?** The low fee structure and accessibility for users are what attracted us to Betterment originally, these continue to be strong points. Users report that information is easy to understand and generally there have not been problems on the employee side. **What do you dislike about Betterment at Work?** Customer support has been a struggle. Frequently initial inquiries are linked back to general articles on the website that are not helpful. We had a problem with our annual compilation and our initial support staff was totally incapable of handing the issue. They gave us 3 different answers that conflicted- at one point telling us we didn't even need to complete the compilation. It wasn't until I inquired about closing our account that we were elevated to a staff that seemed capable of addressing the issue. Once this person took over a solution was quickly implemented, but the answer was so different from what the initial agent said that we are left wondering what kind of training support receives. We had a similar issue happen with a staff that was incorrectly made eligible for benefits. Support was able to confirm that the employee's profile was set up correctly. And agreed that the eligibility had occurred in error, but the customer service technician said they had no information on how this could have happened and would follow up with the tech team. We never heard back. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment helped us increase participation in our retirement benefit. We attribute this largely to the ease and usability of the platform. Most of our staff work at or below the Median wage and don't typically see themselves as the people to have financial instruments. Betterment's user friendly approach is great for this demographic. ### 3. Betterment makes this busy professional/business owner look like an HR expert **Rating:** 4.0/5.0 stars **Reviewed by:** Julie B. | CPA/CEO/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Seamless integration with payroll software **What do you dislike about Betterment at Work?** Investment options can be hard to navigate **What problems is Betterment at Work solving and how is that benefiting you?** We're a small CPA firm and we all wear a lot of hats. Betterment allows me as a busy owner handling all payroll & HR functions to worry less about our 401k administration function due to automated processes, communications & payroll integration. The employees participating are happy with their 401ks and rarely (e.g. never so far!) reach out to me with any problems they found with the adminisitration. Keeping the employees content makes my life so much easier! ### 4. Low overhead and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Brody G. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** We set up a 401K with Betterment in 2024 for my 12 employee office. The process had support, a surprising amount of flexibility, and best of all very low overhead fees. I could also pass those nominal fees off to staff to discourage inactivity. I pay roughly 2k/yr to run everything, and their fund fees are also the lowest I could find. **What do you dislike about Betterment at Work?** Phone help can be hit or miss. Typically initial concerns are replied to with automated responses. **What problems is Betterment at Work solving and how is that benefiting you?** They provide a low-overhead yet flexible 401K option for my teams. ### 5. Enjoyable Low Touch Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie S. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Betterment at Work?** As an administrator I have enjoyed the ease of use of the platform and the service needed. As a user I have loved the APP expereince and the diveristy of options with in the app. By having the company 401K , our employees now have ease access to other products that could assist them in growing wealth. **What do you dislike about Betterment at Work?** So far I have not found any issues in working with Betterment **What problems is Betterment at Work solving and how is that benefiting you?** The ease of use with the platform and service has saved us time and money from our previous 401K solutions. ### 6. Excellent payroll management tool without the hassle **Rating:** 4.5/5.0 stars **Reviewed by:** Ingmar C. | HR Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Betterment at Work?** The first thing I liked was the seamless setup, as new employees contribution changes are automatically synced. This is great because it eliminates the headaches of spreadsheets and computer errors that used to cause. **What do you dislike about Betterment at Work?** The user interface could be a little better to make it more intuitive, thats all. **What problems is Betterment at Work solving and how is that benefiting you?** Its really been a huge help because Betterment at Work is practically the upgrade our HR team needed, saving us hours of training, reducing compliance errors, and making the 401(k) an attractive benefit again. ### 7. Betterment Takes the Stress Out of 401(k) Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** As an HR department of one, having strong support is so important. Betterment's customer service is consistently responsive, knowledgeable, and genuinely helpful. The platform itself is very user friendly for employees, which cuts down on questions and confusion. But knowing I have a reliable support team behind me makes a huge difference. **What do you dislike about Betterment at Work?** I've been very happy with our experience with Betterment and really can't say that I've run into any issues and had complaints in the 8 years we've used the platform. I've noticed over the last couple of years they are marketing the learning resources they provide, and I would love to see more educational tools for users. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment helps us offer a competitive benefit to our employees without creating a heavy lift for us administratively. ### 8. Efficient and User-Friendly Payroll System, but Support Could Be Faster **Rating:** 4.5/5.0 stars **Reviewed by:** Laurent M. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Betterment at Work?** I appreciate how clean the system is, and I find it especially helpful that the data flow in our payroll system eliminates duplicate entries. This significantly reduces errors, which is a real relief at the end of the month. The platform is also very easy to use. These are the main reasons I liked using Betterment. **What do you dislike about Betterment at Work?** So far I can say that support for specific questions takes a little longer to scalate to an expert. **What problems is Betterment at Work solving and how is that benefiting you?** It simplifies the administration of our financial services and meets our needs for transparency and ease of use. Its exactly what I expected and does and excellent job of making payroll more secure and efficient. ### 9. Betterment is great for Small Business with limited HR **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher F. | U.S. HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** The team at Betterment is very supportive when it comes to managing a 401k plan. They have great resources available to guide a less experienced company fiduciary. They also integrate with my payroll provider which makes the plan extremely user friendly from all sides. **What do you dislike about Betterment at Work?** I haven't really come across anything that I think is a negative with Betterment. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment helps us as a small business provide a valuable benefit for our employees. Their 401k management is easy to navigate for both company officials and participants. ### 10. Easy to Use, Great Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Here at Faherty, we love Betterment at Work! The platform is super easy to use and makes navigating the system seamless for both our team and employees. Their customer support is always responsive and helpful, which makes the experience even better. It’s been a great tool for us! **What do you dislike about Betterment at Work?** Honestly, so far in my experience there has been no issues with using Betterment! **What problems is Betterment at Work solving and how is that benefiting you?** Tracking our employees’ 401(k) through Betterment at Work is simple and straightforward, which saves us valuable time. The platform gives us clear visibility into contributions and participation, so we can easily support our team’s retirement planning without confusion. This ease of tracking not only streamlines our internal processes but also reassures our employees that their benefits are being managed reliably. ### 11. Easy & user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly K. | Executive Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** The most helpful part of betterment at work is how user friendly the website is. I’ve trained multiple employees on how to use the admin side and it is always extremely easy. If there ever is a question, the betterment team is pretty quick to reply and help. **What do you dislike about Betterment at Work?** I do wish there was an instant chat box for help questions **What problems is Betterment at Work solving and how is that benefiting you?** A 401 k is a great benefit we can offer our employee. Being a small business, betterment made the start up process seamless! ### 12. Easy to use but some of the "bonus" features are not as built out **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** It is very clean and sleek and the integration with payroll is seamless. It is self explanatory and very easy to use.The communications are a nice touch and ensure that each person is well aware of the contributions. **What do you dislike about Betterment at Work?** There is a lot more work that needs to be done with 529 plans. Not every state is available for direct connection to payroll and the ones that are seem to have higher processing fees. Adding beneficiaries is not a requirement of enrollment and as such this data point is often overlooked and requires additional support behind it. **What problems is Betterment at Work solving and how is that benefiting you?** The user experience for every employee enrolled is transparent and easy to understand. The education tools for our users is also an amazing resource. ### 13. Betterment works well! **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah N. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Betterment at Work?** I have really enjoyed how easy it has been to use betterment at work, compared to some other 401K websites this one has been easy to use. It has clear instructions that anyone can follow. It allows you to update and change things without any issues. **What do you dislike about Betterment at Work?** The downside of betterment is that it doesn't integrate with all payroll companies (but it does sound like it is moving towards full integration). **What problems is Betterment at Work solving and how is that benefiting you?** Betterment is working with our payroll company to move towards integration :) ### 14. Employer friendly, employee friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Alisha M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** I love how user friendly it is from and employee standpoint. If I am unsure how to do something, it is very easy to email support for help. Our employees love betterment because they can view everything in an app. They like how much control they have over their investments. **What do you dislike about Betterment at Work?** Not all functions can be performed in the app. **What problems is Betterment at Work solving and how is that benefiting you?** The problems we have most often is employees needing to move or withdraw funds. I can email support and get help quickly. ### 15. Extremely straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Sedona V. | Sr. Manager, Finance & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** I find that using Betterment to support our organization has been completely intuitive and simple. It integrates with our HRIS (Gusto) seamlessly and I never have to think about if new employees are setup for success or not; they just are. **What do you dislike about Betterment at Work?** Nothing comes to mind. I haven't noticed anything about Betterment at Work that has been challenging so far. **What problems is Betterment at Work solving and how is that benefiting you?** We use Betterment to manage our 401K offering for our employees, as well as manage our employer match across all employees on an annual basis. The fact that I don't have to manage those calculations myself, and that our employees don't have to fumble around trying to understand their 401k is a huge benefit to our organization. ### 16. Easy Setup, Competitive Pricing, and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Betterment at Work?** I really appreciate how user-friendly Betterment at Work is, making it accessible for both employers and employees. The integration with our payroll HRIS system is seamless, and their support team is top-notch. I value the ease of setup with notifications and guidance throughout the process. Also, they are competitive in pricing compared to other platforms. I find their employee outreach and pre-made templates particularly useful. **What do you dislike about Betterment at Work?** nothing **What problems is Betterment at Work solving and how is that benefiting you?** I find Betterment at Work integrates seamlessly with our payroll HRIS system, is user-friendly for both employer and employee, and offers exceptional support. It simplifies employee outreach with templates, making the platform highly competitive and easy to use. ### 17. I would highly recommend Betterment to anyone looking to start a 401k plan for their company. **Rating:** 5.0/5.0 stars **Reviewed by:** Josh M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** The people i worked with to onboard and set up the plan were extremely easy to work with and made the process as smooth as could be. Anytime i contact customer support i get a detailed answer within 24 hours. The price was also much cheaper than competitors. **What do you dislike about Betterment at Work?** Nothing comes to mind. They are cheaper than the competition and also provide every service we needed. **What problems is Betterment at Work solving and how is that benefiting you?** To provide our employees with a cheap yet user friendly retirement product. ### 18. We are very satisfied with the service, ease of use, and plan performance. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** Betterment At Work is performing so much better than our previous provider. The website is easy to use. Having the website send employees an enrollment invitation via email and allowing them to self-enroll has saved HR a lot of time. Our assigned Success Manager is very knowledgeable and helpful. The plan's investment offerings are diverse and are performing well. **What do you dislike about Betterment at Work?** While there are many reports available, I can't always get what I need in one report. Often times I have to run several reports in order to get the specific data that I am needing. **What problems is Betterment at Work solving and how is that benefiting you?** The employee's self-enrollment and management of their own account saves HR Department's time. The resources on the website are helpful. ### 19. Great investment choices and user interface; easy to set up; seamless integration with payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Tom K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Betterment at Work?** 1. Great menu of investment choices with low expense ratios for employees. 2. Nice clean user interface. 3. Provides multiple options for investment planning based to match the sophistication of the employee (i.e., can be more or less detailed). Turnkey for novice users. More detailed for sophisticated users. 4. It was easy to integrate with our payroll platform (Rippling and then Gusto) 5. Streamlines the annual compliance and reporting processes for the plan administrator. **What do you dislike about Betterment at Work?** To my knowledge, it does not offer easy download or integration with with personal finance software such as Quicken. **What problems is Betterment at Work solving and how is that benefiting you?** 1. Very reasonably priced offering for us as a small business. 2. Investment options are much better than other plans I interacted with while working at larger companies. Ultimately this is better financially for our employees. 3. Consumer friendly user interface helps with rate of employee participation. ### 20. Flexible 401k provider, though cost can become high with larger plans **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Betterment at Work?** It's overall a great product and can largely be automated once set up. We have it connected to our payroll, and it automatically enrolls new team members, sets up their accounts, and takes care of all the payroll processing. All very smooth. For employees, they have an excellent selection of low-cost ETF. The predefined portfolios can be adjusted manually, if desired. App for the employees is also great, and they can user other services like IRA or Roth, incl. more complex features like backdoor Roth conversions Customer support is responsive and helpful. **What do you dislike about Betterment at Work?** The annual testing and getting the fidelity bond still require some manual work (even though only once a year). The only other downside is cost as the percentage fee of the managed amounts grows steadily as employees contribute. I wish there were tiers of decreased fees for higher balances. **What problems is Betterment at Work solving and how is that benefiting you?** We set up our 401k about 7 years ago, and the main benefit is that it is largely automated and provides peace of mind that we are compliant with all the complex regulations. ### 21. Good option for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** The various options and features my staff has access to when it comes to financial planning for themselves. It's an easy to use platform, implementing and integrating with other platforms for my staff was simple, and I login multiple times a week. **What do you dislike about Betterment at Work?** Response time through Support is slow. Would like it to be much faster of a response time. **What problems is Betterment at Work solving and how is that benefiting you?** It's providing me a 401k option to my staff, while also educating them on financial planning best practices. ### 22. It's been a great experience! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Betterment at Work?** Their website is very user-friendly, which is great since we have so many employees and multiple entities. I also appreciate they have webinars every quarter to help you stay up to date on what's happening with employees' investments. **What do you dislike about Betterment at Work?** Honestly I don't have an answer for this! Though I will say I'm not our office's most primary user, and we're new to Betterment this year. But so far, so good from my experience. I do with it integrated with our payroll software, but I think that's more an issue with our payroll company than with Betterment. **What problems is Betterment at Work solving and how is that benefiting you?** It helps us easily manage and track everyone's 401k. I love that it's so easy to use! ### 23. Happy Customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Larry D. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Betterment at Work?** Simple to setup and manage on a bi-weekly basis. Wished it fully integrated with all the major payroll vendors but we've moved to Paychex and it is great now. Also, as a participant, I am very happy with the simplicity of reporting, the cash account, ability to move money around, etc. **What do you dislike about Betterment at Work?** Nothing more than the issue with not integrating with my old payroll vendor. **What problems is Betterment at Work solving and how is that benefiting you?** First time providng 401K in our small business was simplified by Betterment ### 24. Betterment for Small Buisness 401K **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** The set up was very easy. Betterment had a great on boarding team that was helpful, knowledgeable and listened to my concerns and questions and answered all of them. I also like the dashboard and ease of adjusting investment portfolio. **What do you dislike about Betterment at Work?** I honestly don't have any negative feedback. **What problems is Betterment at Work solving and how is that benefiting you?** I wanted to offer a 401K to my employees but I was intimidated by the process. Betterment made it all very easy and addressed all of my concerns. ### 25. Betterment **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** I've had the pleasure of working with Monica Day, at Betterment as a customer, and I can confidently say that he has exceeded my expectations in every way. Monica has been instrumental in helping me navigate out 401k program, providing expert guidance and support every step of the way. Her deep knowledge of the product and her ability to communicate complex information in a clear and concise manner have been invaluable to me. What I appreciate most about Monica is her commitment to customer satisfaction. She is always responsive, proactive, and solution-focused, going above and beyond to ensure that my needs are met. Her positive attitude and friendly demeanor make her a joy to work with, and I feel confident that I can always count on him to help me resolve any issues that may arise. **What do you dislike about Betterment at Work?** Investing options/portfolio's could use some attention **What problems is Betterment at Work solving and how is that benefiting you?** I believe that new features for investing are being looked at ### 26. Betterment at Work went above and beyond- thrilled we made the switch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** The implementation was seamless, with clear timelines and easy setup. The Betterment team stood out for being responsive, professional, and genuinely helpful throughout the process. They even went above and beyond by working directly with our HRIS company to ensure proper integration, which gave us extra confidence that everything would run smoothly. The platform itself is intuitive, user-friendly, and makes management far simpler while adding transparency. Overall, the transition felt smooth, well-supported, and exceeded our expectations. **What do you dislike about Betterment at Work?** So far, we don’t have any real dislikes. Like any new system, there’s a short learning curve, but Betterment’s support team made it easy to navigate. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work is helping us simplify and modernize our retirement benefit offering. Previously, plan management felt cumbersome and required a lot of manual coordination. With Betterment, the process is streamlined — from onboarding to payroll integration — saving both time and administrative effort. Their coordination with our HRIS system ensured everything runs seamlessly behind the scenes, which reduces errors and keeps our team focused on strategic priorities instead of troubleshooting. For employees, the platform provides an easy-to-use, transparent way to manage their retirement benefits, which increases engagement and confidence. Overall, it has improved efficiency for HR, reduced administrative headaches, and delivered a better experience for our team. ### 27. Great for Stress-Free Saving **Rating:** 5.0/5.0 stars **Reviewed by:** Tirzah S. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** I like how easy it is to use and that everything’s in one place. It makes saving and investing feel simple and stress-free. **What do you dislike about Betterment at Work?** Sometimes the options feel a little limited, and I wish there were more ways to customize investments. **What problems is Betterment at Work solving and how is that benefiting you?** It takes the confusion out of investing and saving for retirement. Everything’s set up in a way that makes it easy to stay on track without having to manage all the details myself. ### 28. I finally found a great retirement plan with the lowest fees. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** I like that Betterment leverages technology to manage the plan. It integrates easily with our pay program, and the site is simple and easy to use. **What do you dislike about Betterment at Work?** My only complaint would be the way we set up the initial rollout of betterment with our employees. We opted in employees to maximize participation which upset some of the employees. **What problems is Betterment at Work solving and how is that benefiting you?** We finally got almost all the employees saving. Before I took over the company, they did not have a 401K plan. I was told that they tried to do it before and no one participated. We are at 1 year and I couldn't be happier with the participation rate and the employees are happy. ### 29. Betterment 401K provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Betterment at Work?** Betterment at Work provided a seamless and efficient onboarding experience. The process was quick, well-structured, and professionally handled, making it easy to get started. Their platform is intuitive, and their support team is responsive, ensuring a smooth transition. Overall, a great experience so far! **What do you dislike about Betterment at Work?** So far, I haven’t encountered any issues. The onboarding process was smooth, and everything has been working well. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work has provided a much-needed improvement over my previous provider, where I faced issues like errors and poor customer support. With Betterment, the process has been smooth, accurate, and professionally handled. Their efficient onboarding, intuitive platform, and responsive support have made managing my 401(k) effortless and stress-free. ### 30. New(ish) Betterment user **Rating:** 4.0/5.0 stars **Reviewed by:** Jodi A. | Director of Growth and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Betterment at Work?** Customer service is fairly effective and helpful, but the turnaround time to get a response could be a bit faster, I believe. I like the ease of use for Betterment for our staff. **What do you dislike about Betterment at Work?** Customer service response time can be a bit long, but they are far more helpful than our previous 401(k) company. **What problems is Betterment at Work solving and how is that benefiting you?** Not sure it is solving anything for us other than a better overall product than our last provider had. ### 31. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Keely D. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Betterment at Work?** Betterment links with our HR system, Rippling. It has allowed for super simple onboarding. There is almost no manual work required. **What do you dislike about Betterment at Work?** We haven't had much trouble at all. It's been a great experience. **What problems is Betterment at Work solving and how is that benefiting you?** The ease of use was very important to us when choosing our 401k provider. This was the first 401k provider we've used as a company, and they delivered on the promise of being easy to use. ### 32. Betterment has been easy to onboard and use for employee retirement benefits administration **Rating:** 4.5/5.0 stars **Reviewed by:** Tim S. | Owner, Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Ease of use/access. It's very easy to make changes to goals, plans, contribution amounts, etc. **What do you dislike about Betterment at Work?** I'm having a hard time thinking of anything to complain about. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment is helping me contribute to my employees' retirement savings, which allows me to offer a competitive benefit to my team. It also makes retirement savings and investing for beginners rather simple to take on for our entire team, which was a huge plus. ### 33. Simplified and affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Scott S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** I love the online platform betterment offers to manage my 401k. What is better is they have a great platform for personal investments so I can have everything in one place. Despite a management fee it is less than any group I have used before! **What do you dislike about Betterment at Work?** I haven’t really anything to complain about **What problems is Betterment at Work solving and how is that benefiting you?** It gives the employees easy options as they generally hesitate to invest because of con complexity of investments. ### 34. Easy to set up, effortless to manage **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** I appreciate how easy it was to get all of the information I needed to make a decision on which platform to use. Ultimately this offered flexibility and integrated with our payroll software Gusto, making it a good fit for our small business to be able to offer our team a super valuable benefit. **What do you dislike about Betterment at Work?** there’s nothing that sticks out as a negative about betterment **What problems is Betterment at Work solving and how is that benefiting you?** it is our platform for offering a 401(k) to our team. as the HR admin on our team, but also leading about three or four other teams at the same time, this makes offer in this valuable benefit, pretty effortless on my part. ### 35. Overall great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Betterment at Work?** Implementing Betterment at Work has been seamless. Our employees value the modern, intuitive platform and the financial guidance it offers, and we’ve seen a noticeable increase in engagement with retirement planning. **What do you dislike about Betterment at Work?** One aspect that could be enhanced is providing more personalized onboarding support for employees who are new to investing, ensuring they feel completely at ease from the beginning. Additionally, it would be beneficial to offer more extensive live support options for those employees who prefer individualized guidance. **What problems is Betterment at Work solving and how is that benefiting you?** Integrating Betterment at Work into our benefits package has enhanced our ability to attract and retain top talent, making us more competitive in the job market. The platform’s automated and transparent system not only saves valuable time for our HR team but also guarantees that employees receive consistent, high-quality guidance, all without requiring significant internal resources. ### 36. User Friendly & Integrates With Personal Investments **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny T. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** It’s super easy to use and understand and since I already have investments through Betterment it was a plus to have everything in one place. **What do you dislike about Betterment at Work?** I’m don’t have any negative feedback on the user side. On the administrative side we have faced some hiccups with accurate auditing and had to work with Betterment to straighten some things out which were ultimately resolved. **What problems is Betterment at Work solving and how is that benefiting you?** Streamlining retirement plan investing for our employees. ### 37. We had a lot of hiccups with onboarding but it's been smooth since **Rating:** 2.5/5.0 stars **Reviewed by:** Margaux M. | SVP, People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** It seems to be user friendly and I don't hear complaints from our employees **What do you dislike about Betterment at Work?** Day to day use seems mostly fine. I have struggled to find a setting that auto approves payroll so I have missed that email on occasion and employees had to reach out letting me know 401K contributons did not make there way over. **What problems is Betterment at Work solving and how is that benefiting you?** It is certainly much more approachable than our last pregram (Slavic). ### 38. So much better! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** We were using paychex in the past and just were not getting the customer service we needed, or the updated technology. I love that Betterment links to our payroll provider, and the set up was a breeze. Thank you! **What do you dislike about Betterment at Work?** No complaints. Truly love using it, and the employees are happy too. **What problems is Betterment at Work solving and how is that benefiting you?** No more old school reporting through paychecx, customer service unlike paychex. Also the ease for new employees. ### 39. Keeps our team aligned and focused! **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah S. | Hr Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Betterment at Work?** I like how it makes saving and planning simple for employees. The platform gives clear visibility of retirement contributions and investment growth which keeps people motivated. The educational resources are also easy to follow and have helped my team understand their options better. **What do you dislike about Betterment at Work?** The customer support replies are not always quick and sometimes I need to wait longer than expected. The reporting dashboard could also be a little more customizable. **What problems is Betterment at Work solving and how is that benefiting you?** It has helped our company offer a strong benefit to employees without adding extra workload to HR. Earlier managing retirement plans was complicated and time consuming but now the setup and contributions are handled smoothly. This makes employees feel more secure about their future and improves retention. ### 40. Ahead of the curve **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle Z. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Betterment at Work?** Betterment offers an excellent online interface and have really great support transitioning our old plan to Betterment. Onboarding and educating our staff was good too. **What do you dislike about Betterment at Work?** It was a world of difference for us to go from an old school, clunky plan to Betterment **What problems is Betterment at Work solving and how is that benefiting you?** They really helped with the transfer of our old plan to Betterment. It was tricky and the old plan was not very cooperative. ### 41. Flow is much better with Betterment **Rating:** 4.0/5.0 stars **Reviewed by:** Robert R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Now that onboarding is behind us, it seems that things flow much better with betterment from the various people involved (employee, employer, payroll, tpa, etc.) I love the reports that I get showing money going into my 401k. **What do you dislike about Betterment at Work?** Onboarding was more tedious than I would have liked. However, there was support along the way and we felt confidence. **What problems is Betterment at Work solving and how is that benefiting you?** I know how much is coming/going. Administrative workup. ### 42. Ease of use makes all the difference **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa S. | Payroll admin, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** I love that I can have a portion of my employees paychecks go into betterment and I don’t even have to enter it in. Knowing it’s going to send them an email and have them elect deductions and it handles everything is nice. **What do you dislike about Betterment at Work?** No downsides since they make it super user friendly **What problems is Betterment at Work solving and how is that benefiting you?** I feel it’s solving most of the employees worry about retirement and funds ### 43. It provides better visibility into team workload ! **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian B. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Betterment at Work?** I like how it makes tracking employee progress and engagement a lot easier. The reports are simple and not overloaded with extra data so I can quickly see where attention is needed. It also helps me plan recognition in a way that feels natural instead of forced. **What do you dislike about Betterment at Work?** Sometimes the reminders feel repetitive and I wish the system gave more variety in suggestions. The mobile version also lags a bit compared to the desktop. **What problems is Betterment at Work solving and how is that benefiting you?** It has helped me spot disengagement before it becomes a real problem. Earlier I used to rely only on guesswork but now I have actual data to guide me. This makes my one-on-one talks with team members more meaningful and it improves overall morale. ### 44. Betterment at Work is easy to use and to set up new employees. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Betterment at Work allows our business to easily give our employees the option to start a 401k and for our company to provide a 401k match. When we implemented our 401k it was very easy to onboard and to upload our employees information. The website is very straight forward and well organized. **What do you dislike about Betterment at Work?** One of the downsides to Betterment at Work is that it usually takes a couple days for them to respond to an inquiry. I've never had a same day response to a question. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work solved our business problem of not offering 401k options to our employees. ### 45. Effortless 401k Management, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Chris V. **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** I find Betterment at Work incredibly helpful for managing our 401(k) and fiduciary duties, making the process smoother and easier for us. The platform's clear website allows me to easily navigate my settings, simulate different scenarios, and efficiently manage finances. I appreciate that we've experienced no issues, with a seamless operation which makes it a service I would willingly repurchase. **What do you dislike about Betterment at Work?** Nothing! **What problems is Betterment at Work solving and how is that benefiting you?** I find Betterment at Work makes managing 401(k) matches smoother and easier, taking care of our fiduciary duties. The platform's clarity also allows me to easily adjust settings and forecast finances, which is great for our nonprofit. ### 46. Betterment - 5 Stars **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea W. | Sales Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Betterment has been excellent to work with. Their team is professional, responsive, and transparent, making retirement planning simple and stress-free. The platform is user-friendly, and I feel confident knowing my 401(k) is in great hands. **What do you dislike about Betterment at Work?** I haven’t encountered anything I dislike about Betterment. **What problems is Betterment at Work solving and how is that benefiting you?** The platform is user-friendly, and our company feels confident knowing our retirement planning is in great hands. ### 47. Extremely easy to use, intuitive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** Betterment at Work's website is extremely intuitive to navigate. All the information you could possibly want, for yourself or your employees, is accessible without having to call customer support. I find it very easy to work with and would recommend it for any business. **What do you dislike about Betterment at Work?** The only thing I would change is the ease of making contributions. I have figured it out on my own, but it would be better to be more intuitive so there is no confusion. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work solves the problem of how to present my employees with competitive, easy to manage 401k benefits. ### 48. Pretty Great **Rating:** 4.5/5.0 stars **Reviewed by:** William "Nick" J. | Owner / Financial Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Betterment at Work?** Technology forward, ease of use for advisors & clients, advisor & customer support. **What do you dislike about Betterment at Work?** There is room for improvement for the onboarding of 401k plans. **What problems is Betterment at Work solving and how is that benefiting you?** Provides me a all-in-one, turn-key platform to offer 401k plans to my clients. Also, makes it super easy to roll-out 401k participants to an IRA when the participant/employee no longer works participates in the plan. ### 49. Flexibility without the hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Associate Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Betterment at Work?** Betterment gives employees options with ways to invest to meet their financial objectives. It allowed us to go from a one-size-fits-all approach for our workplace to a platform that gave people choices with their money. Whether it's a 401(k), a Roth IRA, or an education plan, Betterment lets people choose where their money goes. **What do you dislike about Betterment at Work?** Change is hard, and some transitions are difficult. While the onboarding process was pretty smooth, we are still working out some kinks with integration. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work gave us an opportunity to evaluate our benefits package that we offer to employees and offer a plan that they can tailor to their needs. It has helped improve employee satisfaction and has made all of our staff more conscious of their options. Since the switch, more of our staff is opting into their plan, which will help set them up for long-term success and will make them more satisfied in their roles. ### 50. An easy to implement 401k program for small companies **Rating:** 4.5/5.0 stars **Reviewed by:** Evan L. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** The ease of implementation, notifications, compliance and ease of access for employees. Features are great on the business and employee side. App is very easy to use and billing is simple. **What do you dislike about Betterment at Work?** the management fees are higher than I would like our team to be paying, but is pretty affordable for the business. **What problems is Betterment at Work solving and how is that benefiting you?** 401k for our team - [View Betterment at Work pricing details and edition comparison](https://www.g2.com/products/betterment-at-work/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-27+05%3A59%3A25+-0500&secure%5Bsession_id%5D=93db0f06-22d4-436a-a070-28231468d763&secure%5Btoken%5D=487bfc5eb37eb960c87a0f8fe5d71db9c437cf6e775f85874092ef7ebcdf8ccf&format=llm_user) ## Betterment at Work Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Apex](https://www.g2.com/products/apex-scoring-system-apex/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews) - [Dayforce Powerpay](https://www.g2.com/products/dayforce-powerpay/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Orion](https://www.g2.com/products/orion-labs-orion/reviews) - [Paragon](https://www.g2.com/products/paragon-payroll-paragon/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [PayPro Global](https://www.g2.com/products/payproglobal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews) - [Timetrak Time and Attendance](https://www.g2.com/products/timetrak-time-and-attendance/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Vista](https://www.g2.com/products/trimble-vista/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Betterment at Work Features **Platform Content** - Education Tools - Mobile Tools - Content Library **Functionality** - Customizable Reporting - Market Analytics - Client Portal - Investment Accounting - Real time - Customizable Reporting **Onboarding** - Administrators - Employees **Platform Basics** - Program Management - Secure - Interoperability - Performance **Integration** - Data aggregation - Accounting Integration **Dashboard** - Balances - Investments - Personal Information **Platform Additional Functionality** - Services - Employee Portal - Gamification - Education **Compliance** - IRS - Tax Benefits **Agentic AI - Investment Portfolio Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance **Platform Data** - Dashboard & Reporting - Visualization - Alerts and Notifications **Administration** - Monitoring - Reporting ## Top Betterment at Work Alternatives - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,362 reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - 4.5/5.0 (1,154 reviews) - [Morningstar Direct](https://www.g2.com/products/morningstar-direct/reviews) - 4.1/5.0 (422 reviews)