Betterment at Work Reviews & Product Details

Betterment at Work has surpassed my expectations. I was searching for a platform that provided fair value to both the company and its employees, and this solution delivers on that. I especially value how smoothly it integrates with our payroll system, making administrative management for HR both minimal and highly efficient. Our employees also really like the user interface, which makes it easy to set personalized financial goals. Its comprehensive approach extends beyond the standard 401(k) plan, offering a more complete sense of financial well-being. Review collected by and hosted on G2.com.

Although the digital support is efficient, reaching a human advisor by phone can be unreliable during times of high demand. In particularly busy periods, the wait time may even surpass the length of the participant session, which negatively affects the overall participant experience. Review collected by and hosted on G2.com.

The feature of Betterment at Work that I like the most is the ease with which it manages retirement accounts. It integrates well with our payroll system, and this ensures that the contributions are correct. I often scrutinize plan performance and communicate with the employees. The learning materials and investment options in the platform have saved me much time and have simplified the process of assisting colleagues in the plans to enable them plan their futures without getting lost. Review collected by and hosted on G2.com.

A disadvantage is that there are certain reporting capabilities that are restricted. The platform has also forced me to spend additional time pulling data to make management reports since not all the breakdowns required by me are always available on the platform. It causes some processes to slow down and sometimes minor frustration with reconcilment of the payroll contribution and plan activity. Nevertheless it is still manageable, except that they should report better. Review collected by and hosted on G2.com.

Betterment at work makes handling our 401(k) benefits really simple. It works smoothly with our payroll system, so HR and finance team don’t have to do a lot of manual work anymore. Most things are automated, reports are easy to understand, and the platform is straighforward to use. Employees also find it easy to navigate, which means we spend less time answer basic questions. Review collected by and hosted on G2.com.

40 (k) investment options can be little hard to navigate, and there isn’t an easy way to get instant customer support when you need it. Review collected by and hosted on G2.com.

We’ve been really pleased with our experience using Betterment as our 401(k) provider. The platform integrates seamlessly with our payroll provider, which makes contributions and employee management effortless. The online portal is intuitive and easy to navigate, for both administrators and employees, which saves us time and reduces errors.

Betterment’s customer support has been responsive and helpful whenever we’ve had questions, and the overall setup process was straightforward. The platform provides clear visibility into plan performance and employee participation, and the educational tools available to staff are a great added value.

Overall, we’ve found Betterment to be a reliable, efficient, and user-friendly 401(k) solution that fits perfectly with our company’s needs. Review collected by and hosted on G2.com.

Nothing negative to say about Betterment Review collected by and hosted on G2.com.

The flexibility of the employees to increase or decrease their percentages of contributions whenever they wish to, without the need to go through human resource. This Air Flex has a great deal to do with it. Such an interactive outlook as a simple what-if scenario builder helps staff members visualise the effects of moderate changes in contributions on their long term scenario, which is again more interactive than a standard projected outlook. The quarterly insights reports that we provide to employees have proven to be surprisingly useful in drawing attention to forgotten benefits specifically related to tax, something that most employees do seem to find useful. Review collected by and hosted on G2.com.

In the administrative dashboard, there is poor filtering with which to segment the engagement data according to department and tenure of the employee. It becomes difficult to recognise particular support requirements. We would also like the ability to stream specific financial wellness messages to specific groups of employees directly in the platform. Impersonal messages come out poorly The lack of an HR internal messaging system so that HR can influence the employee to do something like review annual statements involves introducing email campaigns. Review collected by and hosted on G2.com.

The response of the employees is the best aspect of Betterment at Work. Individuals now actually work with their retirement plans as compared to the past. This has altered the internal perception of HR and transformed our role to be more active. I do like that I am able to concentrate on guidance, rather than troubleshooting. It helps me in my day to day activities because it transforms the benefits to something that is appreciated by the employees instead of being evaded. Review collected by and hosted on G2.com.

The shortcoming of Betterment at Work is that some rules of benefits are more difficult to customize. Our company possesses certain contribution logic, and it could not easily be integrated into the system. At times, the employees experienced the limitation of fixed choices and this forced the HR to intervene more frequently. This had an impact on our productivity and made rush times more than challenging. Review collected by and hosted on G2.com.

I like the ease of the process when opening accounts at Betterment at Work, which makes it simple for different clients to set up their goal-oriented accounts. I also appreciate the quick and efficient support from the Betterment team, as responses usually arrive within 24 hours and are detailed and personalized. Additionally, I find the initial setup quite intuitive, thanks to the videos on their site and the help from the support team via email. Review collected by and hosted on G2.com.

Perhaps it is not a tool for people from countries other than the United States, and it also does not yet have the possibility to open accounts for minors like custodial IRAs. Review collected by and hosted on G2.com.

We've used Betterment at Work for a number of years to manage our team 401k plans. Overall, I've been very satisfied with the service and resources they offer. As our employer admin, I really appreciate how clearly it maps out the specific actions I need to take to stay in compliance, and keep my team up to speed. The support team is also very helpful when I have questions or need help with something, and the online interface is very user friendly. Review collected by and hosted on G2.com.

When we initially transitioned our 401k platforms to Betterment, it was a somewhat difficult and convoluted process, however I can't be completely sure if this was more due to the complexities of our previous platform. Since shifting over, I've been very happy with the Betterment offering. Review collected by and hosted on G2.com.

I am the President/owner of a medical practice with 5 physicians. Last year revenue was 3.5M. Betterment is top in transparent pricing, and surprisingly outstanding and responsive customer support. We were a complicated spin off of a larger group that had a 401k with a vesting schedule through Vanguard/Ascensus and really poor personnel records from the group we were leaving down to wrong employment dates. It was as complicated as it could get and Betterment customer support always responded within a day, worked with the Vanguard 401k, and the old company to get everything the way it should be. I have worked directly with Fidelity, Vanguard, and independent financial groups, and Betterment was at least as responsive and expert as any of them. Their QACA plan is ideal for a medical practice which by its nature has high turnover, and vesting is fixed at 2 years. Review collected by and hosted on G2.com.

Nothing I can think of. The platform is outstanding and easy to navigate for my employees. Their boiler plate emails are well done and easy to understand. If you thought you needed someone to call in the phone, it might not be for you as that's not gonna happen, but calls can be scheduled. Review collected by and hosted on G2.com.

Betterment has been a great solution for our small company! When we were ready to implement a 401 (k) plan, we found Betterment because it was integrated with our HRIS (TriNet); however, we were pleasantly surprised with how easy it was to implement and utilize. Our company has about 55 employees, and I'm the only HR professional, so I needed the plan to be as simple as possible, which is what we've found with Betterment. Not only was the plan easy to set up, for both the employees and me, as the administrator, but it also comes with added benefits, such as the ability to use Betterment for 529 college savings plans, access to financial advisors, and the ability for the company to match qualifying student loan payments, and deposit them into their 401 (k) plans. I have administered several different 401(k) plans throughout my career, and Betterment has been the easiest plan to oversee. Review collected by and hosted on G2.com.

We have only had the plan for about 9 months, but at this point, nothing. Review collected by and hosted on G2.com.