--- title: Betterment at Work Reviews meta_title: 'Betterment at Work Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 709 reviews by the users' company size, role or industry to find out how Betterment at Work works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 709 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Betterment at Work Reviews **Vendor:** Betterment **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 4.3/5.0 **Total Reviews:** 709 ## About Betterment at Work Your business is built to grow—and so is our 401(k) plan. It's easy to manage, supports your long-term strategy, and provides proactive guidance at every step, keeping your plan running smoothly and staying compliant. Give your employees access to an easy-to-use, powerful solution for investing and retirement savings—featuring expert-built portfolios, personalized financial guidance, external account linking, and a suite of complementary tools to build wealth. All accessible through our mobile app. And with $25+ Billion in retirement AUM (as of May 10, 2026), we're a partner your business can rely on. Discover a better way to 401(k) today. Leader on G2 as of 12/12/25 for Sept-Dec '25 for 401(k) category. See more: https://www.betterment.com/award-disclosures On behalf of Betterment, G2 solicited reviews from clients in exchange for nominal compensation (i.e., $50 gift cards). Betterment reimburses G2 for this expense. Receiving an incentive to provide a review may make a customer more likely to portray Betterment favorably. Reviews may not be representative. ## Betterment at Work Pros & Cons **What users like:** - Users appreciate the **ease of use** of Betterment at Work, highlighting its intuitive dashboard and smooth implementation. (251 reviews) - Users value the **quick and responsive customer support** from Betterment at Work, enhancing their overall experience. (142 reviews) - Users appreciate the **user-friendly design** of Betterment at Work, making navigation and implementation smooth and efficient. (116 reviews) - Users commend the **easy setup** of Betterment at Work, enjoy a streamlined process with excellent support and guidance. (110 reviews) - Users highlight the **user-friendly interface** of Betterment at Work, facilitating easy navigation and efficient financial management. (110 reviews) - Payroll Integration (108 reviews) - Employee Satisfaction (102 reviews) - Easy Setup (93 reviews) - Easy Integrations (91 reviews) - Automation (89 reviews) **What users dislike:** - Users experience **poor customer support** , facing slow response times and limited assistance for complex issues. (106 reviews) - Users note a **lack of customization** in reporting and client options, limiting effectiveness for diverse company needs. (66 reviews) - Users are frustrated by the **limited investment options** , wishing for greater customization and better navigation tools. (48 reviews) - Users note that the **reporting tools lack customization** , which limits their ability to tailor finance and payroll needs. (42 reviews) - Users experience **payroll integration issues** , requiring tedious manual entry and corrections despite helpful support. (38 reviews) - Users express frustration over the **lack of phone support** , preferring direct communication for urgent inquiries. (35 reviews) - Limited Options (35 reviews) - Users struggle with **integration issues** as Betterment at Work lacks compatibility with their existing payroll vendors. (32 reviews) - Manual Labor (29 reviews) - Manual Processes (28 reviews) ## Betterment at Work Reviews ### 1. Excellent 401(k) options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Betterment at Work?** It uses proven alogrithms to autoinvest 401k funds to maximize returns. Great for allowing investors without much knowledge to get great returns. Even has crypto if you are in to that. Great customer support. **What do you dislike about Betterment at Work?** Not as many options to specific sectors that I would like. **What problems is Betterment at Work solving and how is that benefiting you?** Managing a large group 401k seamlessly ### 2. review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Betterment's platform is easy to navigate and the app works well. **What do you dislike about Betterment at Work?** There is a lack of employer support/ training available at our hands. Automatic tutorials or quick guides would be a useful tool beyond the minimal current scope. **What problems is Betterment at Work solving and how is that benefiting you?** The system is automatic and it takes less time for HR to complete audits. ### 3. An Easy Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** I like how easy the interface is to use. **What do you dislike about Betterment at Work?** It doesn't allow auto upload when only a portion of our employees are eligible for the plan **What problems is Betterment at Work solving and how is that benefiting you?** Betterment makes it much easier to manage our employees and their 401K benefits. It is easy to add and remove employees without any lag. ### 4. Betterment is a user-friendly service for employers who are offering a 401(k) for the first time. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Betterment at Work?** The initial setup process was simple and my initial contacts at Betterment were accessible and knowledgeable. The platform itself is easy to navigate and Betterment has great resources for sponsors and employees. The integration with Gusto, our payroll platform, was simple. I've been able to get most of my questions answered in a timely manner during implementation. **What do you dislike about Betterment at Work?** I've had a couple more in-depth, technical questions since implementation and it's taken more prompting from me to get answers about those. I wonder if some of the customer-facing folks might not have the most in-depth knowledge about 401(k) or other retirement plan options. **What problems is Betterment at Work solving and how is that benefiting you?** Prior to Betterment, we did not have any kind of retirement savings plan for our employees. Our 401(k) plan was a very important benefit for us to offer in order to retain employees and improve our overall benefits packages. ### 5. Betterment has been a great product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** Betterment has a very user friendly website and our support person has been great. **What do you dislike about Betterment at Work?** The implementation was a little rough and more time consuming than we were told it would be. **What problems is Betterment at Work solving and how is that benefiting you?** The 2 way automation between Betterment and our payroll system is great to keep things up to date ### 6. Great Option for 401k **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly L. | Office Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** I like how it's user-friendly for employees. It's compatible with our HR platform, Paychex. It syncs data seamlessly. **What do you dislike about Betterment at Work?** As an admin, I don't like how we are not notified when employees update their 401k. We have manually cross-checked with reports. Even though it syncs with Paychex, we don't have any way of double-checking without going through it manually. We weren't assigned an account manager or when we had an account manager, no one reached out. When we had questions, we had to consistently follow up until we found we had an account manager to speed up the process. **What problems is Betterment at Work solving and how is that benefiting you?** User friendly and compatible with HR platform. ### 7. Betterment is the WORST!!! **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Betterment at Work?** I have two company sponsored 401K plans with betterment and I want to discuss these with a supervisor in October of 2023 I called them numerous times emailed them multiple times and I'm still waiting for a return call **What do you dislike about Betterment at Work?** When you call betterman at work their customer service number you actually get a human being however to actually get an answer to any relevant question they need to escalate to a department that is not allowed to make phone calls so all of the correspondences done by email and they rarely follow up in a timely manner **What problems is Betterment at Work solving and how is that benefiting you?** Again I'm still waiting for a call back from October of 2023 and if I wasn't so lazy I would have pulled all my business last year but my goal is in 2025 to have nothing to do with betterment ever again ### 8. Good platform, but customer service is lacking **Rating:** 3.0/5.0 stars **Reviewed by:** Shawna H. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Betterment at Work?** As an advisor assistant, it's nice to be able to assist with the onboarding process, but also allow for clients to manage their linked accounts and fund transfers. **What do you dislike about Betterment at Work?** Betterment has gone down hill in my experience with customer service. I've had to wait over eight business days for an answer from my assigned rep. After sending four emails, I finally had to ask for his leadership team's contact information to get the answer needed. To me, this is an embarassment to keep the client waiting. Also, no 529's. **What problems is Betterment at Work solving and how is that benefiting you?** Onboarding is much easier than other 401k platforms that we use. The turnaround time to get a plan set up is noticeably faster at Betterment than the competitors, especially ADP. **Official Response from Nicole Bliman:** > Hi Shawna, Thank you for your feedback, we’re so glad that you’re pleased with our services! We’re especially happy to hear that you enjoyed an easy onboarding process; we have worked very hard to make it as smooth as possible, and it sounds like it’s working! We did want to clarify two things, and we hope these will help improve your experience! 1) Clients can schedule a call to speak with a member of our team at a time that works for them. The link to schedule an appointment can be found in your Plan Sponsor Dashboard, under Resources >> Support. 2) We do offer 529 College Savings plans for clients in our Pro and Flagship tiers (it is not available in the Essential tier). You can learn more about our plan tiers here and the 529 offering here. Thank you again for taking the time to leave us a review. It's a very meaningful way for us to gather feedback from clients like yourself and work to improve our services. Have a great day, The Betterment at Work team ### 9. Supported through transition between 401k managers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** The portal is clear and easy to use, and the support is direct/ effective **What do you dislike about Betterment at Work?** Long times between getting in contact with our agent, sometimes weeks when next time to call was available and emails were less directly helpful **What problems is Betterment at Work solving and how is that benefiting you?** Managing our retirement benefit, reporting and filing related documents ### 10. The user friendly platform with a great support **Rating:** 5.0/5.0 stars **Reviewed by:** Ane G. | HRBP, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** Everything is going well. As an HR professional, I find the platform efficient, user-friendly, and accessible. Navigating its features is seamless, making my tasks streamlined and productive. The email support is quick, responsive, and helpful whenever I need assistance. Overall, my experience is smooth and hassle-free. **What do you dislike about Betterment at Work?** Everything is great for me, as an HR the platform is great and easy to access. The support by email as well. **What problems is Betterment at Work solving and how is that benefiting you?** s solving the challenge of accessible and automated retirement savings by providing an easy-to-use platform with smart investment options. It simplifies the retirement planning process with automated portfolio management, low fees, and personalized recommendations. ### 11. Betterment really is better! **Rating:** 4.0/5.0 stars **Reviewed by:** Kaytee K. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** Betterment's team have excellent customer service and are very responsive. Their team helped us with a brand new 401K and were very patient while we asked a thousand questions. Implementation was very easy and straightforward. **What do you dislike about Betterment at Work?** We were really hoping their tech would integrate into our payroll system, but it doesn't, and their templates don't match our reporting, so we have to do a lot of manual entry. I am hopeful that the systems will work with each other soon in future to eliminate the need for so much data entry each week. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work is housing our entire company's 401(k) portfolio. ### 12. Great product, but implementation was challenging **Rating:** 4.5/5.0 stars **Reviewed by:** Ron S. | Head of People, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Betterment at Work?** The platform is incredibly user-friendly and intuitive, which has made it easy for our team to navigate and engage with. Once everything was up and running, the tools provided by Betterment at Work were well-received by employees and aligned with our goals for improving financial wellness. **What do you dislike about Betterment at Work?** The implementation process was a major pain point for us. While we understand that Betterment was undergoing a significant internal shift at the time, the onboarding experience felt disorganized, with unclear communication and delays that added unnecessary stress. Although their team eventually addressed the concerns we raised, the initial rollout left much to be desired. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work simplifies retirement plan management by streamlining administrative tasks and ensuring compliance, which saves our HR team significant time and effort. It also provides employees with personalized investment guidance and tools to help them plan for their financial future, which has increased engagement and satisfaction with our benefits offerings. These features help us attract and retain top talent while promoting financial wellness across our organization. ### 13. Betterment 401(k) is the way to go! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Betterment at Work?** Ease of use and seamless integration.Betterment worked great integrating into Rippling **What do you dislike about Betterment at Work?** The only issues is if staff have more than one loan it does not integrate with payroll. **What problems is Betterment at Work solving and how is that benefiting you?** Giving us more control over our 401(k) and helping staff have more financial control. ### 14. The Best There Is **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole D. | Head of People, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** Couldn't be a better fit for my team of 35 employees. The entire onboarding process was handled efficiently by my Betterment Onboarding rep, and it's very low maintenance for my employees and me to navigate with fairly low AUM fees. It also integrates directly with Justworks (my PEO) so there's no manual spreadsheet uploads for paycycle deductions **What do you dislike about Betterment at Work?** There's limited investment customization available for employees, so we can't pick individual stocks outside of what Betterment offers. Although, I haven't found this to be an issue with my current team. **What problems is Betterment at Work solving and how is that benefiting you?** Streamlines 401k plan for my employees and makes the most of their investments. ### 15. The onboarding experience was easy and informative. The ongoing support has been great! **Rating:** 4.0/5.0 stars **Reviewed by:** Collin G. | Owner, Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Betterment at Work?** The team at Betterment has been super helpful for our early stage startup that wanted to implement a 401k plan. None of us had experience setting up a program and Betterment made it super easy. Their ongoing support has been top notch, helping with questions we've had along the way. **What do you dislike about Betterment at Work?** It would be great to have a compliance tool to make sure the plan will be compliant at year end. The team helped us understand what we need to do, but we track it separately. **What problems is Betterment at Work solving and how is that benefiting you?** Providing an easy to use platform for us to provide a 401k plan to our employees, something that has helped us in recruiting. ### 16. Betterment makes 401k easy and fun! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** Working with betterment has easily made our 401k program a lot easier to manage. **What do you dislike about Betterment at Work?** Support can sometimes take too long to get back to you when you need answers quickly. **What problems is Betterment at Work solving and how is that benefiting you?** They are seamlessly integrating with or payroll to make managing 401k easier for us. ### 17. Great Product for 401K and General Investing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Betterment offers great investment options and ease of switching risk profiles. **What do you dislike about Betterment at Work?** It would be great if we could actually pick specific investments rather than only using risk slider approach. **What problems is Betterment at Work solving and how is that benefiting you?** Providing a great platform for 401k options for me and other employees ### 18. Good for small business like ours **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** UI is very intuitive and support is top tier. Having good customer support is of utmost importance for sure **What do you dislike about Betterment at Work?** Don't have anything to say about disliking betterment **What problems is Betterment at Work solving and how is that benefiting you?** We use betterment to run 401k roth and IRA plus we do employer match ### 19. Easy to use and understand **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Betterment at Work?** Betterment is easy to use and our employees never have too many complaints about it. **What do you dislike about Betterment at Work?** I don't have any issues with the platform, as I don't use it too often. **What problems is Betterment at Work solving and how is that benefiting you?** Its allowing me to maintain my funds in a secure manner. ### 20. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Betterment at Work?** The navigation through the website is simple **What do you dislike about Betterment at Work?** The way 401K and Roth are split up. I would like to see my accounts as a total amount **What problems is Betterment at Work solving and how is that benefiting you?** I am not having any problems or issues at the moment ### 21. A good option for a low price, but be prepared for long waits. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** You cannot beat the price for the 401k offering. There are good investment options in their plans and their website provides good summaries of your investments. **What do you dislike about Betterment at Work?** Customer support is a pain. The only way to get help is through email and they usually take a few days to get back to you. They also told us that if you have a safe harbor plan, they do not guarantee they will get through your compliance testing (and subsequent profit sharing) until after April. Not great for taxes. We submitted a request to speed things along and they worked with us, so can't complain too much. Still seemed a bit ridiculous to not get that taken care of before taxes are due. **What problems is Betterment at Work solving and how is that benefiting you?** It provides a 401k plan for our small company at an affordable price. ### 22. 401(k) Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** The Betterment Team is responsive to our needs. **What do you dislike about Betterment at Work?** In some ways, their 401(k) product need enhancements (i.e. reporting and processes). They also have some outdated processes. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment helps manage our 401(k) plans and provides participant and admin support. ### 23. Good Option for Small to Medium Sized Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Offers low-cost, automated, and easy-to-manage retirement benefit for employees. Also a great "hands off" option that does not demand extensive investment experience. **What do you dislike about Betterment at Work?** Investment choices are not as broad as others but that's not the top priority for SMEs. **What problems is Betterment at Work solving and how is that benefiting you?** NA ### 24. Very easy onboarding/ Responsive Team **Rating:** 5.0/5.0 stars **Reviewed by:** April S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Betterment at Work?** Betterment made it very easy to set up the 401k and get everyone in place. The dashboard is user friendly and most things can be handled without needing help. **What do you dislike about Betterment at Work?** I haven't had any issues so far. Everything has gone smoothly. **What problems is Betterment at Work solving and how is that benefiting you?** We are a new business that wanted to add value for our employees. Betterment has made the process easy to set up and maintain. ### 25. Makes our 401k easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2024 **What do you like best about Betterment at Work?** Betterment integrates directly with our payroll system so all of our contributions are automatically applied and then pulled in to our bookkeeping software. Customer support has been very helpful the few times I have needed assistance, primarily in providing suggestions regarding what we may and may not do with the plan legally. **What do you dislike about Betterment at Work?** There is nothing I dislike about Betterment. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment helps with all of the legal issues of offering a 401k program for a small business. ### 26. Betterment has saved me thousands of dollars in fee's **Rating:** 4.5/5.0 stars **Reviewed by:** Austen M. | Plant Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** I like Betterments affordability as well as its tax harvesting of gains/losses. **What do you dislike about Betterment at Work?** I do not have many cons. I wish I could choose more options with my Roth IRA. **What problems is Betterment at Work solving and how is that benefiting you?** Its solved my companies 401k plan. Super user friendly. ### 27. Best Retirement Savings Plan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Betterment at Work?** I truly appreciate how Betterment's plans/offerings are designed with employees' long-term financial well-being in mind. Their system is easy to understand, with clear resources and support for employees to make informed decisions. Our Account Manager has been exceptional, providing outstanding support and guidance every step of the way. Additionally, our implementation team has been truly top-notch, delivering a seamless and efficient experience. Their expertise and attention to detail made the entire process smooth and stress-free. **What do you dislike about Betterment at Work?** Honestly, I cannot think of any areas that Betterment could improve. **What problems is Betterment at Work solving and how is that benefiting you?** Our previous 401k provider was slow to respond and did not offer any services other than retirement savings to our employees. Betterment at Work provides better support and offers financial planning and college savings in addition to their retirement savings plan. ### 28. The company works well **Rating:** 4.0/5.0 stars **Reviewed by:** Michael B. | Chief Financial Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Betterment at Work?** The job is getting done for our employees **What do you dislike about Betterment at Work?** The charges keep on growing for more than the contract amount. There are little extra charges that I did not expect. **What problems is Betterment at Work solving and how is that benefiting you?** Providing the 401 (k) for our employees ### 29. Easy to use platform, very integrated with gusto, the personal help/service has been ok **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** Easily integrates with gusto.com our payroll benefits manager and early to run payroll with 401k each month. The cost is very competitive and reasonable. The investment offerings are comprehensive. Easy to use for both our employee and our company management. **What do you dislike about Betterment at Work?** Customer support could be better. Their onboarding team did not show us how to use the platform - they were like great you've logged in. They did not have a comprehensive checklist to show us what we needed to know. Their new comparability testing typically happens months after April forcing you to file extensions - it seems like this is a drawn out process. **What problems is Betterment at Work solving and how is that benefiting you?** Provide 401k benefits to our employees that are integrated with our payroll company gusto.com. Offering comprehensive investment choices to our staff that are cost effective. ### 30. A new step forward for our small business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** Their support is very responsive and attentive. Setup was painless. **What do you dislike about Betterment at Work?** Limited 401(k) plan options. No backdoor roth. **What problems is Betterment at Work solving and how is that benefiting you?** It's not so much solving a problem for us. We are simply using it as our retirement vehicle. ### 31. Effortless Setup and Integration, Perfect 401k for Startups **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Betterment at Work?** Easy implementation. User-friendly. Good reports. Easy integration with Rippling **What do you dislike about Betterment at Work?** Nothing specific. Good 401k plan for start-up's need **What problems is Betterment at Work solving and how is that benefiting you?** 401k plan administration ### 32. Saves time and increases compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Betterment at Work?** Been using for close to a year. The implementation was easy with fast integration with our payroll processor. Works seamlessly with payroll processing. Funding is standardized so its easy to plan cash requirements. The account rep is always available and its easy to schedule time through their calendar links. It was simple to perform the audit at year end for the compliance filings. Interface is very user friendly. **What do you dislike about Betterment at Work?** So far its going great and I don't have any complaints. **What problems is Betterment at Work solving and how is that benefiting you?** It integrated with the payroll provider and automatically updates the election percentages from employees to our payroll system. After payroll is ran, the funds are pulled from our account and the employees accounts are funded automatically without needing additional information. Our 401k processing is fully automated. ### 33. A full service solution for SMB 401(k) plans **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Betterment at Work?** Betterment at Work offers exceptional flexibility and intuitive user experience, making retirement planning easier for employees with different financial literacy levels. The platform's streamlined interface enables easy account management, contribution adjustments, and investment allocation changes without requiring extensive financial expertise. **What do you dislike about Betterment at Work?** The fee structure is concerning, with high administrative costs for employers compounded by additional portfolio management fees charged directly to employees, creating a double-dipping situation that diminishes overall retirement savings and cost-effectiveness. Betterment's lack of adequate ADA accommodations for diverse workforce needs raises compliance concerns, while the absence of real-time customer support and proactive follow-up communications or check-ins after onboarding provides a poor service experience that doesn't justify their premium pricing model. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work oversees our 401k administration by handling compliance requirements, recordkeeping, and investment management. ### 34. Top Fringe Benefits Provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Betterment at Work?** User interface, easy access to support, and great perks to inform clients about! **What do you dislike about Betterment at Work?** It's not the cheapest provider we work with. Lowering the price would be helpful for our leaner clients to want to use Betterment! **What problems is Betterment at Work solving and how is that benefiting you?** Our clients come to us without 401k, and we have steered them towards Betterment when it makes sense for them cost wise. ### 35. Overall great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Easy UI, reasonable fees, great fund options **What do you dislike about Betterment at Work?** Need to be more active in compliance than using a broker/TPA that handles more for you. **What problems is Betterment at Work solving and how is that benefiting you?** Better 401k for small company than other options that were explored ### 36. User-friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya Y. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Betterment at Work?** It was easy to set up and easy to get help when needed. It also works with our payroll service, Gusto, so that's easy. **What do you dislike about Betterment at Work?** I don't have any dislikes currently. I guess the only dislike is now being required to have a 401k plan and setting that up. **What problems is Betterment at Work solving and how is that benefiting you?** Implementing the new requirements of the 401k plan in our business. ### 37. Onboarding Process has been smooth **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** The onboarding process has been seamless. The Betterment team is quick to respond to any questions that we have had. The portal is easy to use, with cool features. **What do you dislike about Betterment at Work?** Since we have the financial coaching package, it would be nice if representatives from Betterment reached out to their new customers to promote the program and offer assistance. **What problems is Betterment at Work solving and how is that benefiting you?** They have provided our team with a great product that goes beyond 401(k) ### 38. Betterment is easy to use and customer service is exceptional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** ease of use great app additional services **What do you dislike about Betterment at Work?** There is nothing I can think of. Betterment does what we need. **What problems is Betterment at Work solving and how is that benefiting you?** Managing 401k accounts, keeping track of the filing requirements for employers ### 39. Great Value for the Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** The employee interface is user friendly and appealing. It is feature rich. **What do you dislike about Betterment at Work?** It took longer than expected to get set up. **What problems is Betterment at Work solving and how is that benefiting you?** We use it for our employee 401k program. ### 40. Built for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Renata C. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Betterment at Work?** Betterment is the perfect retirement solution for small businesses. Their customer service process is easy, the team explains the concepts simply and it integrates seamlessly into payroll systems. Highly recommend! **What do you dislike about Betterment at Work?** I have found Betterment to be extremely simple. No complaints thus far. **What problems is Betterment at Work solving and how is that benefiting you?** Helping me and my employees save for retirement ### 41. User Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna Z. | People Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Betterment at Work?** Betterment is a very user friendly platform! We chose this for our company not only because of this but also because of the savings account (4% APY) and other perks it offers our employees! **What do you dislike about Betterment at Work?** Onboarding support wasn't what I expected. You have to reach out a lot for help when getting started. **What problems is Betterment at Work solving and how is that benefiting you?** 401K administration ### 42. Easy to Navigate! Works for any size firm! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Betterment at Work?** Betterment made it easy to establish an account and they made administration easy to navigate. They have provided another layer of benefits to offer our employees. **What do you dislike about Betterment at Work?** So far I cannot find anything I dislike. **What problems is Betterment at Work solving and how is that benefiting you?** It allows us to be competitive with other employers and gives our employees the means to secure retirement choices. ### 43. Betterment at Work makes 401ks Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Matt E. | Principal, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Betterment at Work?** The software/service makes 401k administration super simple. From enrolling employees to uploading payroll, the process is well-thought-out and very user-friendly. **What do you dislike about Betterment at Work?** Real-time Employee management could be better. I'd like to be able to have more visibility into each employee's account. **What problems is Betterment at Work solving and how is that benefiting you?** I use Betterment at Work to sign-up and administer 401ks for client companies. ### 44. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Kelli V. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Its ease of use , and the support team is very responsive. **What do you dislike about Betterment at Work?** Nothing yet, everything has been streamlined and good. **What problems is Betterment at Work solving and how is that benefiting you?** Streamling the 401K process for all employees ### 45. Easy and Efficient Retirement Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel C. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Betterment at Work?** Betterment at Work makes retirement savings simple with automated investing, low fees, and an intuitive platform. The integration with payroll makes contributions seamless. **What do you dislike about Betterment at Work?** The platform is great, but the reporting requirements should not exist. Since everything is integrated to payroll, reporting should be less time consuming. **What problems is Betterment at Work solving and how is that benefiting you?** It eliminates the complexity of managing a 401(k) or IRA, ensuring seamless payroll integration and tax-efficient investing. This benefits me by making retirement savings effortless, maximizing returns with minimal effort, and providing financial peace of mind. ### 46. Overall good but pending improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Alfonso T. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Betterment at Work?** Ease of Use is one of the best qualities of betterment. Also, the ease of integration with our QuickBooks online platform through a csv file is great. **What do you dislike about Betterment at Work?** The customer support is not the best. We have had unique problems and inquiries, and Betterment has not been flexible or offered other options that can meet our needs. **What problems is Betterment at Work solving and how is that benefiting you?** 401K and Roth IRA options are now available to all our full-time employees. Semi automatic integration with our QuickBooks system. ### 47. staff at Betterment was clear in explaining the Product and helpful with the set up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Betterment at Work?** Simple platform and ease of integration with Payroll System **What do you dislike about Betterment at Work?** Somewhat limited fund choices compared to other plans **What problems is Betterment at Work solving and how is that benefiting you?** we didn't really have any problems. ### 48. Highly recommend for businesses of any size **Rating:** 5.0/5.0 stars **Reviewed by:** Tae Mi L. | Head of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Betterment at Work?** We connect Betterment to our payroll system and it allows for a seamless integration. Any regulatory requirements are covered. It's easy for the company and employees to use. Betterment itself has a nice app feature that our employees like. **What do you dislike about Betterment at Work?** No downsides. Perhaps the only downside is if a company's payroll system does not automatically connect to Betterment. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment makes it easy to provide 401K services for an employer and flags any regulatory requirements that need to be met. ### 49. Flatbread Betterment Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Betterment at Work?** The automation between our HRIS and Betterment is great. Very hands off. **What do you dislike about Betterment at Work?** Betterment is unable to determine eligibility based on hours worked so I have had to do this manually every 6 months to be in compliance with Secure 2.0. That would be a great upgrade and would reduce manual admin work for us. **What problems is Betterment at Work solving and how is that benefiting you?** automatic payroll processing, automatic enrollment and auto escalation. All of that has helped us reduce admin work. A better library of resources/"how to's" to give to our employees would be great. ### 50. 401K hassle free **Rating:** 4.0/5.0 stars **Reviewed by:** Fred S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Betterment at Work?** My financial advisor handled most of the set up processes ... now it pretty much runs on auto-pilot hassle free **What do you dislike about Betterment at Work?** had troubles first couple years with profit sharing plan and understanding all my options ... communication levels had to be improved at the start ... all options were not explained due to poor communication at the beginning ; but that got ironed out and last couple years has been good **What problems is Betterment at Work solving and how is that benefiting you?** 401 K employee match programs and profit sharing - [View Betterment at Work pricing details and edition comparison](https://www.g2.com/products/betterment-at-work/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A13%3A03+-0500&secure%5Bsession_id%5D=920aa5fd-c39b-4d90-86e5-109ec4a34614&secure%5Btoken%5D=b60ed201bcc51a7b68583c3bbbecd153a367d3bc4db8477be93aa749a5af11b8&format=llm_user) ## Betterment at Work Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Apex](https://www.g2.com/products/apex-scoring-system-apex/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews) - [Dayforce Powerpay](https://www.g2.com/products/dayforce-powerpay/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [OnPay](https://www.g2.com/products/onpay/reviews) - [Orion](https://www.g2.com/products/orion-labs-orion/reviews) - [Paragon](https://www.g2.com/products/paragon-payroll-paragon/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [PayPro Global](https://www.g2.com/products/payproglobal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews) - [Timetrak Time and Attendance](https://www.g2.com/products/timetrak-time-and-attendance/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Vista](https://www.g2.com/products/trimble-vista/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Betterment at Work Features **Platform Content** - Education Tools - Mobile Tools - Content Library **Functionality** - Customizable Reporting - Market Analytics - Client Portal - Investment Accounting - Real time - Customizable Reporting - Investor Portal - Historical Reporting - Investor Reporting - Visual Analytics - Tax Compliance - Portfolio Reporting **Onboarding** - Administrators - Employees **Platform Basics** - Program Management - Secure - Interoperability - Performance **Integration** - Data aggregation - Accounting Integration - Portfolio Accounting - Contact Management - Workflow Management - Investor Management - Trade Management - Investment Management - Portfolio Management - Document Management - Compliance Management - Order Management - Fund Management - Tax Management - Cash Management - Client Management - Fee Management - Financial Management - Stock Management **Dashboard** - Balances - Investments - Personal Information **Platform Additional Functionality** - Services - Employee Portal - Gamification - Education **Compliance** - IRS - Tax Benefits **Agentic AI - Investment Portfolio Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Forecasting - Third-Party Integrations - Categorization/Grouping - Budgeting/Forecasting **Additional Functionality** - Risk Assessment - Automated Execution - Monitoring - Financial Analysis - Cryptocurrency Tracking - Generative AI - Profit/Loss Statement - Risk Analysis - General Ledger - Customizable Reports - Investor Communication - Performance Analysis - Performance Metrics - AI Copilot - Portfolio Analysis - Activity Tracking - CRM - For Hedge Funds - Audit Trail - Data Import/Export - Collaboration Tools - Mobile Access - Modeling & Simulation - Compliance Tracking - For Investment Advisors - Portfolio Rebalancing - Investment Research - Commodity Futures - API - Activity Dashboard - Benchmarking - Alerts/Notifications - Investments Tracking - Bonds/Stocks - For Investors & Traders - Multi-Currency - Stock Tracking - Watch List - What-if Analysis - Goal Setting/Tracking - Wash Sale Detection - For Traders - Side-by-Side Comparison **Platform Data** - Dashboard & Reporting - Visualization - Alerts and Notifications **Administration** - Monitoring - Reporting ## Top Betterment at Work Alternatives - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,415 reviews) - [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews) - 4.5/5.0 (1,155 reviews) - [Morningstar Direct](https://www.g2.com/products/morningstar-direct/reviews) - 4.1/5.0 (426 reviews)