---
title: Betterment at Work Reviews
meta_title: 'Betterment at Work Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 708 reviews by the users' company size, role or industry
  to find out how Betterment at Work works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 708
  scale: '5'
date_modified: '2026-08-08'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# Betterment at Work Reviews
**Vendor:** Betterment  
**Category:** [401(k) Software](https://www.g2.com/categories/401-k)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 708
## About Betterment at Work
Your business is built to grow—and so is our 401(k) plan. It&#39;s easy to manage, supports your long-term strategy, and provides proactive guidance at every step, keeping your plan running smoothly and staying compliant. Give your employees access to an easy-to-use, powerful solution for investing and retirement savings—featuring expert-built portfolios, personalized financial guidance, external account linking, and a suite of complementary tools to build wealth. All accessible through our mobile app. And with $25+ Billion in retirement AUM (as of May 10, 2026), we&#39;re a partner your business can rely on. Discover a better way to 401(k) today. Leader on G2 as of 12/12/25 for Sept-Dec &#39;25 for 401(k) category. See more: https://www.betterment.com/award-disclosures On behalf of Betterment, G2 solicited reviews from clients in exchange for nominal compensation (i.e., $50 gift cards). Betterment reimburses G2 for this expense. Receiving an incentive to provide a review may make a customer more likely to portray Betterment favorably. Reviews may not be representative.



## Betterment at Work Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Betterment at Work, highlighting its intuitive dashboard and smooth implementation. (251 reviews)
- Users value the **quick and responsive customer support** from Betterment at Work, enhancing their overall experience. (142 reviews)
- Users appreciate the **user-friendly design** of Betterment at Work, making navigation and implementation smooth and efficient. (116 reviews)
- Users commend the **easy setup** of Betterment at Work, enjoy a streamlined process with excellent support and guidance. (110 reviews)
- Users highlight the **user-friendly interface** of Betterment at Work, facilitating easy navigation and efficient financial management. (110 reviews)
- Payroll Integration (108 reviews)
- Employee Satisfaction (102 reviews)
- Easy Setup (93 reviews)
- Easy Integrations (91 reviews)
- Automation (89 reviews)

**What users dislike:**

- Users experience **poor customer support** , facing slow response times and limited assistance for complex issues. (106 reviews)
- Users note a **lack of customization** in reporting and client options, limiting effectiveness for diverse company needs. (66 reviews)
- Users are frustrated by the **limited investment options** , wishing for greater customization and better navigation tools. (48 reviews)
- Users note that the **reporting tools lack customization** , which limits their ability to tailor finance and payroll needs. (42 reviews)
- Users experience **payroll integration issues** , requiring tedious manual entry and corrections despite helpful support. (38 reviews)
- Users express frustration over the **lack of phone support** , preferring direct communication for urgent inquiries. (35 reviews)
- Limited Options (35 reviews)
- Users struggle with **integration issues** as Betterment at Work lacks compatibility with their existing payroll vendors. (32 reviews)
- Manual Labor (29 reviews)
- Manual Processes (28 reviews)

## Betterment at Work Reviews
  ### 1. Betterment provides a excellent platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ronnie W. | Owner/ Principal Attorney, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

I like the ease of use and how it syncs automatically with my payroll integration. It was very easy to get started and there are number of great plans and features to choose from.

**What do you dislike about Betterment at Work?**

There are few downsides. It does feel a bit impersonal after you get onboarded but customer support has been really helpful.

**What problems is Betterment at Work solving and how is that benefiting you?**

It has kept me from having to do all of this own my own or hire an expensive broker.

  ### 2. Fantastic Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Betterment at Work?**

Betterment was easy to implement. The customer service is quick to respond to any questions/issues. Resolves everything quickly. Very easy to build people in and manage any changes. I really appreciate that it sends me reminder emails when someone is entering the plan.

**What do you dislike about Betterment at Work?**

I cannot think of any dislikes or downsides.

**What problems is Betterment at Work solving and how is that benefiting you?**

Enhancing employee benefits

  ### 3. Excellent, intuitive platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Betterment at Work?**

Betterment is clean and simple to use, has great reporting.  Onboarding and offboarding is quick and simple to complete.

**What do you dislike about Betterment at Work?**

We have 26 pay period in the year, the tool to help people determine their contributions is not formatted to consider this cadence and we often have to manually calculate the bi-weekly contribution for them to make sure they don't over contribute.

**What problems is Betterment at Work solving and how is that benefiting you?**

We are a small size employer, Betterment has enabled us to provide a 401K plan to our employees.

  ### 4. Nothing extroidinary, just a very average platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Betterment at Work?**

What I like best about Betterment is their low expense ratios.

**What do you dislike about Betterment at Work?**

Online portal is clunky, outdated, and doesn't integrate with many other HR platforms. The entire portal layout is confusing and its not really easy to use.

**What problems is Betterment at Work solving and how is that benefiting you?**

I wouldn't really say it solves any problem. Its just our 401k software.

  ### 5. Fantastic 401k Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Betterment at Work?**

Extremely easy to setup, low cost to employees deliver maximum value.

**What do you dislike about Betterment at Work?**

Customer support is not the best, and it can take several calls to solve an issue.  However since most things are automated these issues are rare.

**What problems is Betterment at Work solving and how is that benefiting you?**

Providing automated self-service 401k administration for our employees, at a very low cost.

  ### 6. Modern platform for employees, easy platform for admins!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica Y. | Head of People, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about Betterment at Work?**

My favorite 401k platform EVER! Betterment provides a nice experience for employees, from the ability to choose funds with causes that resonate with them, to education savings or student loan repayment, it hits all areas that matter to someone, no matter their stage in life. On the admin side, connects directly to Gusto for easy payroll integration, super easy recordkeeping and annual testing. Just a couple of clicks, and poof, you're done!

**What do you dislike about Betterment at Work?**

Nothing! I helped my client move from Transamerica to Betterment, and they couldn't be happier and me neither as their admin.

**What problems is Betterment at Work solving and how is that benefiting you?**

Employee happiness, candidate attraction, and ease of administration.

  ### 7. Great for small businesses!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Betterment at Work?**

Our company uses Betterment and it has made offering our employees a scalable retirement plan easy and straightforward. It is cost effective for our small business. Their app is user friendly and makes it easy for our employees to contribute to their retirement. Their customer support is responsive and helpful for any questions we've encountered.

**What do you dislike about Betterment at Work?**

I honestly can't think of anything I don't like about using Betterment. It's easy to use and very cost effective for our small business.

**What problems is Betterment at Work solving and how is that benefiting you?**

Betterment at Work is allowing us to offer easy-to-understand retirement plans for our employees. They are taking the guesswork out of something that can be complex.

  ### 8. Good Product, improve support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael H. | Assistant General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

Product and rates are good. Good pricing for a small business.

**What do you dislike about Betterment at Work?**

Support could improve, little direct support for issues then long turn around waiting for email response.

**What problems is Betterment at Work solving and how is that benefiting you?**

401K solution with good pricing .

  ### 9. Highly supportive team allowing us to operate without any formal finance experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Galvin W. | CEO / Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Betterment at Work?**

The helpful team and connection with a high quality investment return backend

**What do you dislike about Betterment at Work?**

The integration with some systems can be better

**What problems is Betterment at Work solving and how is that benefiting you?**

It allows us to provide 401K and Safe habour easily without a trained finance person

  ### 10. Streamlined Solution w/ Great Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Betterment at Work?**

It's easy to use and understandable for all experience levels. The Betterment implementation team worked directly with our payroll provider to ensure that the everything was properly integrated. The support team was very friendly and responsive. It has been a great solution for our team.

**What do you dislike about Betterment at Work?**

Some of our staff members would like more customizable investment options.

**What problems is Betterment at Work solving and how is that benefiting you?**

it have our company a low cost and streamlined option for implementing a 401k for our team.

  ### 11. Easy Setup and great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tanya Y. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Betterment at Work?**

user-friendly, help if needed and easy website to use

**What do you dislike about Betterment at Work?**

Just having to have a 401k is tough, but I don't have any complaints with Betterment.

**What problems is Betterment at Work solving and how is that benefiting you?**

having a 401k plan

  ### 12. Quick, easy and comuniative.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin Keefe E. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Betterment at Work?**

How easy and seamless it was to roll over my old 401k over to Betterment.

**What do you dislike about Betterment at Work?**

As of right now, there is nothing to dislke!

**What problems is Betterment at Work solving and how is that benefiting you?**

No problems at this time.

  ### 13. Hard to get ahold of customer service but when they contact you they are a wealth of knowledge!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Betterment at Work?**

Easy to navigate and user friendly. Not over saturated with links and unnecessary information making the site easy to use and find what you need.

**What do you dislike about Betterment at Work?**

There isn't a way to quickly contact someone. I had a question about 401k match and it took 2 weeks and 2 scheduled appts to get the information I needed. Sometimes I think there are not enough options and I end up in a loop trying to find what I need.

**What problems is Betterment at Work solving and how is that benefiting you?**

We are interested in starting a 401K match to keep our employees happy and sustain a great workforce as well as invest in them.

  ### 14. Customer friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Betterment at Work?**

How easy it was to roll over my funds from previous employer. Now that I am in their system, they have so many resources for the customer!

**What do you dislike about Betterment at Work?**

I do not have any complaints at this time.

**What problems is Betterment at Work solving and how is that benefiting you?**

Handling the organization's 401K profiles.

  ### 15. Great, robust solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christin S. | Senior Manager of Administration and HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

The setup and integration were easy, and pricing very competitive.

**What do you dislike about Betterment at Work?**

It took time to schedule calls with our support, but once the call was scheduled, the support team always very knowledgeable and helpful.

**What problems is Betterment at Work solving and how is that benefiting you?**

We needed a comprehensive 401K plan that integrates with Rippling platform, and also has options and solutions for a variety of employees from CEO to rank and file.

  ### 16. Great experience for employees

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yuni . | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Betterment at Work?**

Betterment provides a modern take on the 401k. Other providers seem to have a UX that has remained untouched since the 90s as well as horrible customer service (seemingly) designed to make changes difficult. 

Betterment's platform is incredibly easy to use. Their robo-advisor tools have helped our employees understand and save up for their retirement. It has increased 401k participation across the organization and has been positively praised in internal feedback so far. 

In addition, the integration with our PEO was much easier than expected and at this point requires very little investment of time for us. 

Finding a good 401k provider can be a real hassle, but I would highly recommend Betterment!

**What do you dislike about Betterment at Work?**

The sales process was a little challenging; potentially it's the nature of how 401ks work. But once we got onboarded things have been great!

**What problems is Betterment at Work solving and how is that benefiting you?**

Betterment solves the issue of our employees understanding what is going on with their 401k contributions. This is important to us because 401k contribution is a benefit that we provide. When the 401k platform is difficult to use, it creates more frustration than appreciation. Betterment's modern platform has allowed our employees to utilize and better understand their 401k planning and has led to higher utilization.

  ### 17. Challenges with Betterment Integration: A Small Business Owner's Experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Ian L. | Owner, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Betterment at Work?**

What I liked most about Betterment was the improved experience it offered to my employees. After transitioning from Slavic401k, which my employees found less user-friendly, Betterment's platform made investment management significantly easier. Their website was intuitive and allowed my team to navigate and manage their investments more efficiently. This enhancement was a noticeable improvement over our previous provider, and it positively impacted the overall employee experience with their 401k plans.

**What do you dislike about Betterment at Work?**

The integration process with Justworks was not as seamless as promised. After onboarding, I discovered that manual synchronization was required between the two platforms. Additionally, Betterment's support options were limited to email, as screen-sharing was not available, which made troubleshooting difficult. The task of setting up automated withdrawals was ultimately pushed onto Justworks, complicating the process even further. These challenges, combined with my own frustration, led to the unfortunate default of my 401k loans. While I accept responsibility for my part, I believe Betterment oversold the ease and functionality of their integration.

**What problems is Betterment at Work solving and how is that benefiting you?**

Betterment is helping to solve the problem of employee engagement with their retirement plans by offering a user-friendly platform that makes investment management easier. Compared to our previous provider, Slavic401k, Betterment’s website provides a much more intuitive experience for my employees, allowing them to navigate their investments with greater ease and confidence.

  ### 18. Betterment has been a very good retirement benefit provider for our small business.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Betterment at Work?**

The service is excellent, with fast and competent responsiveness to inquiries. The concierge service that liaises with our payroll provider is impeccable.

**What do you dislike about Betterment at Work?**

I don't experience any downsides with Betterment.

**What problems is Betterment at Work solving and how is that benefiting you?**

Providing a platform that is user-friendly for both internal administrative and end-user purposes.

  ### 19. Great choice for small business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

As a small business owner, time is of the essence and resources are thin. The Betterment team made setting up a win-win 401(k) option or reality for me and my team. Very pleased to have this resource.

**What do you dislike about Betterment at Work?**

Sometimes I think Betterment success has gotten the best of them. Although this year, they’ve done a much better job of handling end of year contribution calculation and request, this has been a problem in the past. Again, they’ve made strides of improvement here.

**What problems is Betterment at Work solving and how is that benefiting you?**

A competitive employee benefit that likes me compete with the big companies in this offering.

  ### 20. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristi L. | SVP Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Betterment at Work?**

Betterment at Work is easy to use for a small organization such as ours.  It has plenty of  investment offerings for our employees to satifsy various levels of risk.  Employees can manage their own changes to their contributions and changes to their investments which helps with minimizing mistakes and reduces employer workload.

**What do you dislike about Betterment at Work?**

Not being able to communicate with support via telephone.  You need to email support and sometimes there is a lag in response time if they are busy.  You can schedule a time to speak with your dedicated support person via telephone; however, sometimes the schedule may not align with when you need an answer.

**What problems is Betterment at Work solving and how is that benefiting you?**

401k

  ### 21. Betterment is a great 401(k) solution for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristin  M. | Financial Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Betterment at Work?**

Betterment is easy to set up and manage.  Customer service responds quickly.  The website is easy to use.  It integrates with our PEO software.

**What do you dislike about Betterment at Work?**

I wish it integrated with our Xero accounting software.  I also wish payroll was easier to download in a clean printable format.

**What problems is Betterment at Work solving and how is that benefiting you?**

Offering a low maintenance 401(k) solution for our small business.

  ### 22. Been WQith Betterment for 5 years

**Rating:** 3.5/5.0 stars

**Reviewed by:** serena l. | Payroll &amp; HRIS Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Betterment at Work?**

The initial set up easy and navigating the web site if pretty straightforward.

**What do you dislike about Betterment at Work?**

The response time to question or ussies can be a long time.

**What problems is Betterment at Work solving and how is that benefiting you?**

We still have some problems awaiting resolution.

  ### 23. Convenient low cost plan

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shawna C. | Director of People EMpowerment, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2024

**What do you like best about Betterment at Work?**

The self-service portal makes plan management easy. It's convenient, low-cost, and hands-off after implementation. The portal provides automatic notices when reports are due and guides you through everything. 

The investments do well and they offer a variety of options depending on the employees' level of knowledge and risk acceptance. 

Their high-yield savings account is a great extra feature that is completely free and loved by everyone here. 

Integrates seamlessly with our payroll & HRIS.

**What do you dislike about Betterment at Work?**

Biggest pet peeve: Customer support is almost non-existent on the lower tier service. It can take weeks to get a response and email is the only option. 

However, I will say it's VERY rare that anything comes up that I can't do on my own via the portal (Only needed support twice, although once was technically a sales question). 

Mild annoyance: They frequently send me marketing emails to sign up for Betterment, even though we have been a customer for over 2 years.

**What problems is Betterment at Work solving and how is that benefiting you?**

We needed a low-cost option that would provide 401k plans that met the needs of our vastly different employees who fall on every end of the investing/financial awareness spectrum. It does all that and more in a simple-to-use platform that saves time and headaches.

  ### 24. Betterment is better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

It is easy for both employers and employee to use. You can connect other retirement accounts and create a plan for spending in retirement. You can track progress on if you are on track to meet those retirement needs or not and adjust your funding accordingly.

**What do you dislike about Betterment at Work?**

There isn't anything I don't like about betterment. It isn't as popular so it was new to me initially, but was very easy to get implemented and use.

**What problems is Betterment at Work solving and how is that benefiting you?**

They are providing our small business with a 401k program that fits our small business needs.

  ### 25. Easy way to start a plan

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Betterment at Work?**

Offers an easy, integrated option for installing plans for any size business

**What do you dislike about Betterment at Work?**

Limited advice and options on plans and benefits to owners.

**What problems is Betterment at Work solving and how is that benefiting you?**

Offering plans of to any size of business with better integrations.

  ### 26. Easy to use 401K platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Betterment at Work?**

Betterment is a very easy-to-use platform, from onboarding to daily use and sync from our payroll software. They provide a lot of documentation and employee investment options, as well as financial education (emails, webinars).

**What do you dislike about Betterment at Work?**

They have an effective support handling, in some rare (very rare) case of a very particular issue, it would be nice to have hands on support right away than the documentation (like speaking to someone on the phone).
But support as I said is very effective though.

**What problems is Betterment at Work solving and how is that benefiting you?**

Company 401K management and support

  ### 27. Betterment for Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Betterment at Work?**

They have a robust system wher the employer can see the amounts, plans, forfeiture amounts, and so on.

**What do you dislike about Betterment at Work?**

It would be best if it were integrated with Sequoia.

**What problems is Betterment at Work solving and how is that benefiting you?**

401k Administration for our employees.

  ### 28. Betterment Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Morgan H. | Business &amp; People Operations Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

Ease or use and customer support are two things I enjoy about working with Betterment.

**What do you dislike about Betterment at Work?**

Ease of integration with our PEO, Amplify.  The process is very manual, though it may just be because of the PEO we use.

**What problems is Betterment at Work solving and how is that benefiting you?**

Being our one stop shop for 401(k) needs for us as an employer

  ### 29. Betterment at Work is a straightforward platform that supports our business needs.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bailey P. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2025

**What do you like best about Betterment at Work?**

The platform is very user friendly and allows us to get the information / access we need quickly and easily.

**What do you dislike about Betterment at Work?**

At times, the data can be difficult to reconcile against our payroll software.

**What problems is Betterment at Work solving and how is that benefiting you?**

Allowing our company to provide a comprehensive 401k solution easily to our employees.

  ### 30. Employee and 401K Plan participant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Betterment at Work?**

simple, easy to use and has all the functionality I need

**What do you dislike about Betterment at Work?**

a little tricky to figure out how to change investment options

**What problems is Betterment at Work solving and how is that benefiting you?**

solves having an easy to use 401K plan

  ### 31. 401K REVIEW

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Betterment at Work?**

The website is easy to use for both myself and my employees.

**What do you dislike about Betterment at Work?**

I have not heard any complaints from my employees

**What problems is Betterment at Work solving and how is that benefiting you?**

They are providing an investment vehicle for my employees.

  ### 32. Straightforward and efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hessam R. | Orthodontist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

The integration with Gusto payroll and that the dashboard is easy to navigate.

**What do you dislike about Betterment at Work?**

The year end reporting should be automatics since there's an integration with payroll.

**What problems is Betterment at Work solving and how is that benefiting you?**

It's helping me put money aside so it's taxes deferred, while allowing me to contribute a bit towards my employees retirement.

  ### 33. An easy to use platform for 401k

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean M. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Betterment at Work?**

Betterment is a great way to easily offer a 401k to your employees. It integrates with common payroll systems, and it’s truly “set it and forget it”.

**What do you dislike about Betterment at Work?**

At this time, there’s nothing I don’t like about it. It meets our needs. It’s simple and no frills.

**What problems is Betterment at Work solving and how is that benefiting you?**

Giving employees access to a 401k at a relatively low cost.

  ### 34. Betterment At Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tawnie L. | Head of People, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about Betterment at Work?**

Easy to use and navigate - clean home page.

**What do you dislike about Betterment at Work?**

sometimes the notification bubbles do not disappear, making it seem like you have a request when you do not, sometimes you are not immediately notified of a request.

**What problems is Betterment at Work solving and how is that benefiting you?**

401k and retirement option for our W2 employees

  ### 35. Great for Small Orgs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Betterment at Work?**

The platform is easy to use as an HR administrator.

**What do you dislike about Betterment at Work?**

File feeds with Paycor are not set up. I dislike not being able to get someone on the phone and everything goes through email.

**What problems is Betterment at Work solving and how is that benefiting you?**

We like to offer retirement matching and financial wellness learning opportunities. Betterment allows us the ability to do so.

  ### 36. User Friendly, Good Customer Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Betterment at Work?**

Betterment is an easy online platform to navigate.  When there are issues there is always good customer service available.

**What do you dislike about Betterment at Work?**

Right now, the admin has a separate log in than a user.  In our case the admin is also a user so it would be good to have one log-in

**What problems is Betterment at Work solving and how is that benefiting you?**

Easy platform for 401K

  ### 37. Insightful, Helpful, Clear & direct

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carilyn S. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Betterment at Work?**

I'd say the most helpful thing is the direct and clear communications received by Betterment alerting us to what tasks need attention.

**What do you dislike about Betterment at Work?**

The daily emails, but they do keep us updated and on track.

**What problems is Betterment at Work solving and how is that benefiting you?**

It's keeping us updated and on track of what needs attention.

  ### 38. So far, So good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2025

**What do you like best about Betterment at Work?**

Like that I can be saving for the future, directly from my paycheck

**What do you dislike about Betterment at Work?**

Nothing yet, only have been with Betterment a few months.

**What problems is Betterment at Work solving and how is that benefiting you?**

Saving for the future.

  ### 39. Great options and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liz T. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Betterment at Work?**

I always hated work 401k solutions because you would have either a limited or a huge range of investment products to choose from but no good advice. Most of the time the person brought in to talk it through with staff individually was getting commission and were not fiduciaries. With Betterment's solution I'm able to ensure my colleagues retirement is not left idle nor do I have to worry about bringing in advisers.

**What do you dislike about Betterment at Work?**

I've been a customer for more than 10 years for personal and now work accounts. I don't have any complaints.

**What problems is Betterment at Work solving and how is that benefiting you?**

Offering affordable 401k solutions to my small business.

  ### 40. Seemless and intuitive benefit platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

Its very intuitive and easy to use. Its clear what investment choices, deduction percentages, etc I am electing, and I can monitor my portfolio easily. The app is also very easy to use.

**What do you dislike about Betterment at Work?**

Only that its sometimes too geared towards people who need their hand held throughout entire benefits process. I am knowledgable enough that I can manage things like risk tolerance on my own.

**What problems is Betterment at Work solving and how is that benefiting you?**

We were looking for an easy to use and cost effective platform to manage our 401K benefits.

  ### 41. Great 401k platform and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert K. | HR Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Betterment at Work?**

I appreciate that the platform integrates with my HRIS, putting the transactions on auto-pilot with minimal interaction. The platform is easy to use, and the support is amazing.

**What do you dislike about Betterment at Work?**

Honestly nothing - I think it's one of the easiest platforms to navigate.

**What problems is Betterment at Work solving and how is that benefiting you?**

Easy integration with our systems offering a great way for our employees to save.

  ### 42. Great app, easy to use for Admin and Employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Betterment at Work?**

The app is great, and answers a lot of FAQ's from employees

**What do you dislike about Betterment at Work?**

Customer service for administrators could be more accessible

**What problems is Betterment at Work solving and how is that benefiting you?**

Retirement vehicle for both companies

  ### 43. Better than a traditional retirement plan

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yesenia M. | Human Resources Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

Friendly user easy to enroll, customer support available and financial advice available. Sync with payroll is amazing.

**What do you dislike about Betterment at Work?**

Implementation was a bit of a struggle with communication from the implementation team.

**What problems is Betterment at Work solving and how is that benefiting you?**

401k participation, enrollment was made much easier and easy to contribute and stop contributing.

  ### 44. Our company has been very happy with Betterment for our employer sponsored 401k plan.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2025

**What do you like best about Betterment at Work?**

There are a lot of features that I like, but the integration with our payroll company is probably the most important feature. I like that our employees can make changes through Paylocity, and those changes are automatically made in Betterment.

**What do you dislike about Betterment at Work?**

I haven't had any bad experiences with Betterment. The website is user friendly, and I am happy with them on an employer and employee level.

**What problems is Betterment at Work solving and how is that benefiting you?**

I am not knowledgeable in where to invest money, and it is a huge benefit to have Betterment deciding where to invest, and rebalancing when needed.

  ### 45. Agency Founder

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tom G. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about Betterment at Work?**

Easy to set up and manage. The experience is seamless, and they handle all the paperwork and regulations.

**What do you dislike about Betterment at Work?**

If you require a more sophisticated 401(k) solution, you may need to partner with a traditional brokerage firm.

**What problems is Betterment at Work solving and how is that benefiting you?**

Make the 401k setup process relatively easy.

  ### 46. Betterment at work

**Rating:** 3.0/5.0 stars

**Reviewed by:** Danielle S. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2025

**What do you like best about Betterment at Work?**

Ease of access to tools to understand our account. Our service representative is fantastic.

**What do you dislike about Betterment at Work?**

The amount of individual reporting and how it is sent. Many of our employees do not have a full understanding of what they are for.

**What problems is Betterment at Work solving and how is that benefiting you?**

None. It is doing exactly what we wanted it to

  ### 47. Retirement Plan

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Betterment at Work?**

Betterment helps us help our employees plan for their retirement. The website is very user friendly, not over complicated!

**What do you dislike about Betterment at Work?**

I wish Betterment connected to QuickBooks so that payroll could be uploaded automattically. We also would like our employees to have the option to choose what they can invest their money in vs. it being invested for us.

**What problems is Betterment at Work solving and how is that benefiting you?**

Betterment has helped us become more appealing as an employer when it comes to hiring new employees due to us offering a 401k.

  ### 48. Can't do better than Betterment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew S. | Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Betterment at Work?**

After going through the onboarding process with Betterment, which went quicker and easier that we though it might of, the team at Betterment was excellent in responding to follow up questions and helping us tweak things within our business's 401(k) program with traditional and ROTH options.

**What do you dislike about Betterment at Work?**

At times, how quickly a Betterment representative responded to a concern or question left something to be desired.

**What problems is Betterment at Work solving and how is that benefiting you?**

Helps to organize our investment needs for our team. It is much easier having them as the administrator for the program and allows team members to contact them to tweak their investment plans.

  ### 49. Easy to use, very helpful when confused

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariel L. | Lead Finance & Accounting Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about Betterment at Work?**

It's so easy to use! Literally everything is right there in a user-friendly format: employee information, payroll, compliance, plans, everything. It has checks to make sure your employee deposit is as expected and will let you know when employees change their information. But it's not going to junk up your mailbox either. I also dont have to go in every day, just when there's an alert or I'm doing payroll. There has only been a few times where I needed to reach out to support, but each time I did they responded quickly and with the action steps I needed to continue doing a good job at my job.

**What do you dislike about Betterment at Work?**

To be honest, there's not much. It doesnt connect to our HR/Payroll system directly, but honestly the updates havent been hard to transfer manually and we use an old system anyway, I wouldnt expect it to connect.

**What problems is Betterment at Work solving and how is that benefiting you?**

Company 401(k) management. It lets us offer that benefit to our employees.

  ### 50. Betterment 401k Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel R. | Founder and Managing DIrector, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Betterment at Work?**

Everything was easy: setup. payroll integration. compliance. As a small business coming from ADP, I was surprised at how easy a 401k could be. Betterment is just handling things in the background; I don't need to get involved.

**What do you dislike about Betterment at Work?**

The lack of individual investment choices, in favor of selecting "portfolios" can be a change for many employees, but once educated on what the portfolios are, no one has raised any issues.

**What problems is Betterment at Work solving and how is that benefiting you?**

We needed a modern 401k option. We were previously with ADP both for payroll and for 401k. They had a lock in and their tools/systems were horrible (for small businesses at least). We moved to Betterment once their 401k product was available in MA. Personally, I have been using Betterment since 2018, so I was familiar with how things worked. I was happy when we migrated both our payroll to a new provider (Gusto) and 401k from ADP to Betterment. That was a lot to take on at one time, but Betterment was easy to get set up.



- [View Betterment at Work pricing details and edition comparison](https://www.g2.com/products/betterment-at-work/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-08+04%3A09%3A21+-0500&secure%5Bsession_id%5D=469be785-4a13-49e0-9c5c-4bcddad037a4&secure%5Btoken%5D=758536b54084cf91f9a5d8360eb8e032962b6bf986ae794e3adfd1230b8460e7&format=llm_user)
## Betterment at Work Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Apex](https://www.g2.com/products/apex-scoring-system-apex/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews)
  - [Dayforce Powerpay](https://www.g2.com/products/dayforce-powerpay/reviews)
  - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [isolved](https://www.g2.com/products/isolved/reviews)
  - [Justworks](https://www.g2.com/products/justworks/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [OnPay](https://www.g2.com/products/onpay/reviews)
  - [Orion](https://www.g2.com/products/orion-labs-orion/reviews)
  - [Paragon](https://www.g2.com/products/paragon-payroll-paragon/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PayPro Global](https://www.g2.com/products/payproglobal/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews)
  - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews)
  - [Timetrak Time and Attendance](https://www.g2.com/products/timetrak-time-and-attendance/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Vista](https://www.g2.com/products/trimble-vista/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Betterment at Work Features
**Platform Content**
- Education Tools
- Mobile Tools
- Content Library

**Functionality**
- Customizable Reporting
- Market Analytics
- Client Portal
- Investment Accounting
- Real time 
- Customizable Reporting
- Investor Portal
- Historical Reporting
- Investor Reporting
- Visual Analytics
- Tax Compliance
- Portfolio Reporting

**Onboarding**
- Administrators
- Employees

**Platform Basics**
- Program Management
- Secure
- Interoperability
- Performance

**Integration**
- Data aggregation
- Accounting Integration
- Portfolio Accounting
- Contact Management
- Workflow Management
- Investor Management
- Trade Management
- Investment Management
- Portfolio Management
- Document Management
- Compliance Management
- Order Management
- Fund Management
- Tax Management
- Cash Management
- Client Management
- Fee Management
- Financial Management
- Stock Management

**Dashboard**
- Balances
- Investments
- Personal Information

**Platform Additional Functionality**
- Services
- Employee Portal
- Gamification
- Education

**Compliance**
- IRS
- Tax Benefits

**Agentic AI - Investment Portfolio Management**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Forecasting
- Third-Party Integrations
- Categorization/Grouping
- Budgeting/Forecasting

**Additional Functionality**
- Risk Assessment
- Automated Execution
- Monitoring
- Financial Analysis
- Cryptocurrency Tracking
- Generative AI
- Profit/Loss Statement
- Risk Analysis
- General Ledger
- Customizable Reports
- Investor Communication
- Performance Analysis
- Performance Metrics
- AI Copilot
- Portfolio Analysis
- Activity Tracking
- CRM
- For Hedge Funds
- Audit Trail
- Data Import/Export
- Collaboration Tools
- Mobile Access
- Modeling & Simulation
- Compliance Tracking
- For Investment Advisors
- Portfolio Rebalancing
- Investment Research
- Commodity Futures
- API
- Activity Dashboard
- Benchmarking
- Alerts/Notifications
- Investments Tracking
- Bonds/Stocks
- For Investors & Traders
- Multi-Currency
- Stock Tracking
- Watch List
- What-if Analysis
- Goal Setting/Tracking
- Wash Sale Detection
- For Traders
- Side-by-Side Comparison

**Platform Data**
- Dashboard & Reporting
- Visualization
- Alerts and Notifications

**Administration**
- Monitoring
- Reporting

## Top Betterment at Work Alternatives
  - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,418 reviews)
  - [Gusto 401(k)](https://www.g2.com/products/gusto-401-k/reviews) - 4.5/5.0 (1,155 reviews)
  - [Morningstar Direct](https://www.g2.com/products/morningstar-direct/reviews) - 4.1/5.0 (426 reviews)

