Gusto Reseñas y Detalles del Producto

Gusto provides the comfort of an easy-to-use payroll system backed by excellent customer service. Everything is simple to navigate, and finding employee benefits is quick and stress-free. The platform keeps payroll and benefits management much easier and more organized overall.

Gusto delivers an outstanding level of performance, with pricing that feels excellent for all the options and features they provide. Their AI intelligence is next level, constantly adapting and improving to make payroll, benefits, and overall workforce management easier and more efficient. The platform is user-friendly and reliable, and the strong customer service makes it a great experience.

This company has saved me countless hours each week. The biggest benefit for me is the ease of use, along with the outstanding customer service I’ve received. What initially drew me in was the seamless integration within the app for benefits, time off, scheduling, documents, taxes, and W-2s—all in one place. With great customer service and an easy payroll system, Gusto creates a smooth, reliable experience for both employers and employees. Reseña recopilada por y alojada en G2.com.

The one thing I like least is that changing an employee’s hours or pay can take several steps, rather than offering a simple dropdown or a quicker edit option. A more streamlined process for making quick adjustments would make the platform even better. Reseña recopilada por y alojada en G2.com.

What I like the most, payment says it will be available in 1-5 business days, I live and Honduras and once my boss has submitted my payment, I receive it directly to my bank account in 1 business day.

It has a flat rate of 1.50%, although I think it’s high, I’ve send higher rates. Reseña recopilada por y alojada en G2.com.

There’s no option for you to use PayPal, only a bank account, they should integrate other options and lower charging rates such as the 1.50% they charge for each payment received. Reseña recopilada por y alojada en G2.com.

I like Gusto's payroll feature the most because it allows me to change my preferences without bothering HR. I also like seeing my benefits all at once, which is valuable for privacy reasons. The initial setup of Gusto was simple and very easy. Reseña recopilada por y alojada en G2.com.

What doesn't work is it's hard to see my estimated paycheck through the app versus online. I would like that to be easier. I need to go through multiple steps to be able to see this information. Reseña recopilada por y alojada en G2.com.

What I like best about Gusto is how intuitive and organized the platform is for managing payroll, employee information, and benefits all in one place. The user interface is very clean and easy to navigate, which makes day-to-day tasks much faster compared to other systems I’ve used in the past.

One of the most helpful features is the payroll automation and employee self-service functionality. Running payroll is simple, reliable, and saves a significant amount of administrative time each pay period. Employees can easily access pay stubs, tax documents, and benefits information without needing constant assistance from HR or management.

Gusto also integrates well with accounting and expense management tools, which helps streamline financial reporting and reconciliation processes. The onboarding process for new employees is straightforward, and the platform provides a smooth overall experience for both administrators and employees.

Another big advantage is the customer support and overall reliability of the system. Whenever we’ve had questions or needed assistance, the support team has been responsive and helpful. Overall, Gusto has improved efficiency, reduced manual work, and simplified payroll and HR management for our organization. Reseña recopilada por y alojada en G2.com.

One aspect I dislike about Gusto is that some advanced reporting and customization features can feel somewhat limited, especially for organizations with more complex operational or accounting needs. While the platform works very well for standard payroll and HR management, there are times when generating highly detailed or customized reports requires additional manual work outside the system.

Another area that could be improved is the responsiveness of certain features during peak payroll periods, as occasional delays or extra loading time can happen. In addition, while the integrations are generally useful, some third-party connections could offer deeper functionality and more flexibility for syncing data automatically. Reseña recopilada por y alojada en G2.com.

What I like best about Gusto

is how simple and organized it makes payroll and HR. The platform is really easy to use, even for people without a payroll background, and a lot of the manual work is automated — things like payroll runs, tax filings, onboarding paperwork, and employee self-service.

I also like having everything in one place instead of juggling multiple systems for payroll, onboarding, benefits, and time tracking. The employee onboarding experience is smooth, and employees can easily access pay stubs, tax forms, and personal info on their own.

Overall, it saves a lot of time and reduces the usual payroll/admin headaches while still feeling modern and user-friendly. Reseña recopilada por y alojada en G2.com.

One downside is that customer support can be hit or miss, especially when dealing with more complicated payroll or tax issues. For basic things it’s usually fine, but resolving more detailed problems can sometimes take longer than expected. Some features, like reporting and customization, also feel a bit limited once your company starts growing or has more complex needs.

Pricing can also add up over time as you add employees or extra HR features, and there are occasional interface updates that make workflows less intuitive than before. Overall the platform works really well for straightforward payroll, but there’s definitely room for improvement in support responsiveness and advanced functionality. Reseña recopilada por y alojada en G2.com.

I enjoy being able to see how many hours the associates are working in real time and not having to guess. I like being notified when people haven't taken a break. I also like that my associates can use Gusto as a debt account, which helps with saving cash and seeing predicted earnings based on submitted timesheets. The initial setup was really easy because I had used the platform at another company, so it was a smooth transition. I also enjoy using Gusto with Gemini, as I have no problems with that. Reseña recopilada por y alojada en G2.com.

Sometimes the group schedule doesn't load, and as a manager, I have to grab my laptop to do my schedule instead of doing it on an iPad or iPhone. I'm forced to actually grab my laptop. i also dislike how the website will go dowmm for hours Reseña recopilada por y alojada en G2.com.

What’s most helpful about Gusto is that it basically takes all the headache out of payroll and HR and puts everything in one place. It automates payroll, handles the tax filings, and keeps you compliant without you having to stay on top of every little detail Reseña recopilada por y alojada en G2.com.

Customer support can be hit or miss depending on timing, and it’s not always available outside normal business hours. Reseña recopilada por y alojada en G2.com.

The time‑keeping features are accurate and easy for our team to use, which has made managing multiple shifts much smoother. Running payroll is incredibly simple and saves us a significant amount of time each pay period. Onboarding through Gusto is also one of the easiest ways to ensure all of the necessary signatures and documents are done. Reseña recopilada por y alojada en G2.com.

We recently switched from using Quickbooks for accounting to another application not supported by Gusto, therefore, we are seeking ways to pull reports for payroll into the new accounting software. Reseña recopilada por y alojada en G2.com.

I love the notifications I get to my phone about when I get paid and what my check is. I am an hourly employee, so my paycheck changes by the week and it is nice to be notified. I also really appreciated how easy it was to onboard at my new job. I didn't have to fill out any paperwork and Gusto was even able to transfer my account and routing numbers just by signing into my bank account on the site. Reseña recopilada por y alojada en G2.com.

I am not sure yet. I have only had it for about a month. There hasn't been anything specific to come up for me yet that I dislike. The only thing is a personal preference -- Gusto asked for my pronouns. I believe that shouldn't be relevant to banking/payroll. Personal opinion though. Reseña recopilada por y alojada en G2.com.

User interface, Automated Tax Filing: One of the biggest stressors is ensuring state and federal taxes are calculated and filed correctly. Gusto automates this, reducing the risk of IRS penalties.

Compliance Management: Keeping up with changing labor laws and filing requirements across different states is difficult. Gusto tracks these changes for you. Reseña recopilada por y alojada en G2.com.

Nothing. It is all good for now I think. Reseña recopilada por y alojada en G2.com.