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Compare Aivo and Botmaker 
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At a Glance
Market Segments
Enterprise (41.9% of reviews)
Mid-Market (60.9% of reviews)
Entry-Level Pricing
No pricing available
Free 300 Sessions Per Month
Aivo
Star Rating
(133)4.5 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AivoBotmaker
Star Rating
(288)4.5 out of 5
Market Segments
Mid-Market (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 300 Sessions Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Aivo excels in its quality of support, with a score of 8.8, while Botmaker's support quality is rated lower at 7.9. Reviewers mention that Aivo's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that Botmaker shines in its customization capabilities, scoring 8.5 compared to Aivo's 8.4. Users on G2 appreciate the flexibility in tailoring Botmaker's features to fit specific business needs, enhancing user experience.
- G2 users highlight that Aivo has a slight edge in ease of setup with a score of 8.4, while Botmaker scores 8.1. Users say that Aivo's onboarding process is straightforward, allowing teams to get started quickly without extensive training.
- Users report that both platforms offer robust integration capabilities, scoring equally at 8.4. However, reviewers mention that Aivo's API call speed is rated at 8.5, which is crucial for businesses needing quick data exchanges, while Botmaker does not have this specific metric available.
- Reviewers mention that Botmaker provides a better route to human support, scoring 8.7 compared to Aivo's 8.3. Users say that Botmaker's system effectively escalates complex queries to human agents, ensuring customer issues are resolved efficiently.
- Users on G2 report that Aivo's generative AI features, particularly in AI text generation, are rated at 8.2, while Botmaker's generative AI capabilities are not as strong, with a lower emphasis on text summarization. Reviewers mention that Aivo's AI tools enhance content creation and customer interaction significantly.
Pricing
Entry-Level Pricing
Aivo
No pricing availableBotmaker
Free
Free
300 Sessions Per Month
Up to 300 sessions per month. Sessions are counted as a 24-hour window since a user or a company starts a conversation.
- Unlimited chatbots
- All available channels (WhatsApp, Messenger, Instagram and more)
- No-code bot builder
Free Trial
Aivo
No trial information availableBotmaker
Free Trial is available
Ratings
Meets Requirements
8.5
109
8.8
241
Ease of Use
8.8
107
8.8
244
Ease of Setup
8.4
92
8.1
192
Ease of Admin
8.8
94
8.7
196
Quality of Support
8.8
109
7.9
236
Has the product been a good partner in doing business?
8.8
96
8.7
191
Product Direction (% positive)
9.0
106
9.4
238
Features by Category
Responses
8.4
34
8.5
180
8.3
34
8.6
178
8.3
33
8.7
179
8.4
33
8.6
174
7.8
18
8.3
149
Platform
8.1
26
8.7
168
8.4
32
8.4
163
8.3
30
8.5
162
8.0
32
7.9
175
Feature Not Available
7.9
156
8.2
31
8.7
170
8.2
30
8.2
177
Generative AI
Not enough data
8.2
47
Not enough data
7.9
46
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
44
|
Verified
Not enough data
8.5
40
|
Verified
Not enough data
8.2
14
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
7.2
10
Not enough data
Internal Use
8.2
39
|
Verified
Not enough data
8.0
40
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
8.2
43
|
Verified
Not enough data
8.7
31
|
Verified
Not enough data
8.2
30
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.6
37
Not enough data
8.1
32
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
8.6
14
Not enough data
Self-Service Platform
8.5
11
Not enough data
8.9
14
Not enough data
8.0
15
Not enough data
8.2
12
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aivo and Botmaker are categorized as Chatbots
Unique Categories
Botmaker has no unique categories
Reviews
Reviewers' Company Size
Aivo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Botmaker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
18.5%
Financial Services
10.5%
Telecommunications
8.9%
Consumer Services
8.1%
Information Technology and Services
5.6%
Other
48.4%
Financial Services
22.3%
Telecommunications
8.4%
Banking
6.9%
Information Technology and Services
4.7%
Consumer Services
4.7%
Other
52.9%
Alternatives
Discussions
How do I connect my bot to my Facebook Page?
2 Comments
Official Response from Aivo
Hey there! Thanks for your question. Connecting your bot to your Facebook Page is very simple. The only thing you need is a fanpage connected to your...Read more
How does AgentBot work?
1 Comment
Official Response from Aivo
Hello! Thanks for your question. AgentBot is a chatbot powered by artificial intelligence. This means that it is not just a structured set of questions, but...Read more
What languages does AgentBot support?
1 Comment
Official Response from Aivo
Hey there! Thanks for your question. We recently launched our new semantic engine, which supports 157 languages, including English, Spanish, Italian, French,...Read more
how do they manage changes and new intentions within the organization
2 Comments
MR
Camilo, how are you?
That sincerely depends a lot on the organization and the use cases they are addressing from Botmaker. In any case, from the platform...Read more
Is there any integration with Hubspot CRM? Or something done besides the actions of the intention?
1 Comment
MR
Julio, how are you?
Currently, the integration with Hubspot is in development. It is likely that this quarter it will already be active on the platform. In...Read more
Botmaker has no more discussions with answers
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