Overall Satisfaction Score
99
Highest-Rated Chatbots Software by G2 Users
Check out this list of the highest-rated Chatbots Software for your business, based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Compare these top-rated products according
to their satisfaction scores to streamline your buying process and quickly identify the most recommended
solutions trusted by your peers.
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Highest-Rated Chatbots Software by G2 Users
Top Industries of Reviewers:
Computer Software
62%
Information Technology and Services
27%
Computer & Network Security
6%
Marketing and Advertising
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.4
9.2
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
98
Top Industries of Reviewers:
Computer Software
50%
Information Technology and Services
26%
Financial Services
15%
Consumer Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.0
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.5
9.1
Ease of Setup
Average: 9.4
8.7
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.4
8.8
Overall Satisfaction Score
96
Top Industries of Reviewers:
Insurance
26%
Information Technology and Services
26%
Marketing and Advertising
24%
Real Estate
24%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.0
Meets Requirements
Average: 9.4
8.7
Ease of Doing Business With
Average: 9.5
8.9
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
90
Top Industries of Reviewers:
Computer Software
31%
Information Technology and Services
30%
Financial Services
23%
Retail
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.9
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.5
8.8
Ease of Setup
Average: 9.4
8.6
Quality of Support
Average: 9.4
8.6
Ease of Admin
Average: 9.4
8.8
Overall Satisfaction Score
88
Top Industries of Reviewers:
Construction
34%
Real Estate
24%
Marketing and Advertising
24%
Hospital & Health Care
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
86
Top Industries of Reviewers:
Marketing and Advertising
29%
Retail
28%
Computer Software
22%
Information Technology and Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.1
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 9.4
9.0
Quality of Support
Average: 9.4
9.0
Ease of Admin
Average: 9.4
9.1
Overall Satisfaction Score
82
Top Industries of Reviewers:
Retail
33%
Apparel & Fashion
25%
Furniture
23%
Automotive
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.2
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 9.4
9.2
Quality of Support
Average: 9.4
8.8
Ease of Admin
Average: 9.4
8.9
Overall Satisfaction Score
79
Top Industries of Reviewers:
Education Management
31%
Information Technology and Services
26%
Marketing and Advertising
22%
Retail
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.3
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.4
8.6
Ease of Admin
Average: 9.4
9.2
Overall Satisfaction Score
79
Top Industries of Reviewers:
Computer Software
71%
Information Technology and Services
14%
Consumer Services
7%
Financial Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
78
Top Industries of Reviewers:
Computer Software
44%
Information Technology and Services
28%
Marketing and Advertising
22%
Computer & Network Security
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.4
10.0
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
75
Top Industries of Reviewers:
Computer Software
37%
Information Technology and Services
34%
Events Services
20%
Marketing and Advertising
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.4
9.8
Overall Satisfaction Score
75
Top Industries of Reviewers:
Information Technology and Services
38%
Consulting
25%
Marketing and Advertising
25%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.6
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.4
9.8
Overall Satisfaction Score
74
Top Industries of Reviewers:
Marketing and Advertising
65%
Consulting
18%
Computer Software
9%
Information Technology and Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.6
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
74
Top Industries of Reviewers:
Apparel & Fashion
38%
Cosmetics
25%
Leisure, Travel & Tourism
25%
Food & Beverages
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
10.0
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
10.0
Overall Satisfaction Score
73
Top Industries of Reviewers:
Information Technology and Services
47%
Retail
21%
Computer Software
21%
Consumer Services
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.9
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
9.9
Overall Satisfaction Score
73
Top Industries of Reviewers:
Real Estate
28%
Information Technology and Services
28%
Education Management
22%
Internet
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
73
Top Industries of Reviewers:
Staffing and Recruiting
40%
Hospital & Health Care
24%
Computer Software
24%
Accounting
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.6
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
9.7
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
39%
Marketing and Advertising
35%
Building Materials
13%
Apparel & Fashion
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 9.4
9.6
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.4
9.4
Overall Satisfaction Score
71
Top Industries of Reviewers:
Information Technology and Services
36%
Computer Software
25%
Marketing and Advertising
22%
Consulting
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
8.6
Meets Requirements
Average: 9.4
8.7
Ease of Doing Business With
Average: 9.5
8.6
Ease of Setup
Average: 9.4
8.6
Quality of Support
Average: 9.4
7.8
Ease of Admin
Average: 9.4
8.8
Overall Satisfaction Score
71
Top Industries of Reviewers:
Computer Software
50%
Human Resources
20%
Financial Services
20%
Consumer Services
10%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.5
9.8
Meets Requirements
Average: 9.4
9.7
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.4
9.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.4
9.2