# Highest-Rated Chatbots Software by G2 Users Check out this list of the highest-rated Chatbots Software for your business, based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Compare these top-rated products according to their satisfaction scores to streamline your buying process and quickly identify the most recommended solutions trusted by your peers. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+highest-rated+Chatbots+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.&title=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Chatbots+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Chatbots+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") Filters The next elements are filters and will change the displayed results once they are selected. All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ Highest-Rated Chatbots Software by G2 Users [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+highest-rated+Chatbots+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.&title=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Chatbots+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Chatbots+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fchatbots%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Chatbots+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse Qualified](#) #1 [![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg)](/products/qualified/reviews) [Qualified](/products/qualified/reviews "Qualified") 100 [Expand/Collapse Qualified](#) Overall Satisfaction Score 100 Top Industries of Reviewers: Computer Software 62% Information Technology and Services 27% Computer & Network Security 6% Marketing and Advertising 5% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.2 Meets Requirements Average: 9.4 9.6 Ease of Doing Business With Average: 9.6 9.9 Ease of Setup Average: 9.4 9.1 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 9.5 9.2 [Expand/Collapse Fin](#) #2 [![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg)](/products/fin/reviews) [Fin](/products/fin/reviews "Fin") 99 [Expand/Collapse Fin](#) Overall Satisfaction Score 99 Top Industries of Reviewers: Computer Software 50% Information Technology and Services 26% Financial Services 15% Consumer Services 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 8.9 Meets Requirements Average: 9.4 8.9 Ease of Doing Business With Average: 9.6 9.0 Ease of Setup Average: 9.4 8.6 Quality of Support Average: 9.6 8.7 Ease of Admin Average: 9.5 8.7 [Expand/Collapse Jotform AI Agents](#) #3 [![Jotform AI Agents](https://images.g2crowd.com/uploads/product/hd_favicon/38bee344e83c3b4f4564a1d2186ed5e3/jotform-ai-agents.svg)](/products/jotform-ai-agents/reviews) [Jotform AI Agents](/products/jotform-ai-agents/reviews "Jotform AI Agents") 98 [Expand/Collapse Jotform AI Agents](#) Overall Satisfaction Score 98 Top Industries of Reviewers: Real Estate 26% Information Technology and Services 26% Marketing and Advertising 24% Insurance 24% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.0 Meets Requirements Average: 9.4 8.7 Ease of Doing Business With Average: 9.6 9.0 Ease of Setup Average: 9.4 9.1 Quality of Support Average: 9.6 9.1 Ease of Admin Average: 9.5 9.1 [Expand/Collapse Zendesk for Customer Service](#) #4 [![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg)](/products/zendesk-for-customer-service/reviews) [Zendesk for Customer Service](/products/zendesk-for-customer-service/reviews "Zendesk for Customer Service") 92 [Expand/Collapse Zendesk for Customer Service](#) Overall Satisfaction Score 92 Top Industries of Reviewers: Computer Software 31% Information Technology and Services 30% Financial Services 23% Retail 16% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 8.9 Meets Requirements Average: 9.4 9.0 Ease of Doing Business With Average: 9.6 8.8 Ease of Setup Average: 9.4 8.6 Quality of Support Average: 9.6 8.6 Ease of Admin Average: 9.5 8.8 [Expand/Collapse Birdeye](#) #5 [![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg)](/products/birdeye/reviews) [Birdeye](/products/birdeye/reviews "Birdeye") 89 [Expand/Collapse Birdeye](#) Overall Satisfaction Score 89 Top Industries of Reviewers: Construction 34% Real Estate 24% Marketing and Advertising 24% Hospital & Health Care 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.3 Meets Requirements Average: 9.4 9.4 Ease of Doing Business With Average: 9.6 9.6 Ease of Setup Average: 9.4 9.1 Quality of Support Average: 9.6 9.4 Ease of Admin Average: 9.5 9.4 [Expand/Collapse Tidio](#) #6 [![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg)](/products/tidio/reviews) [Tidio](/products/tidio/reviews "Tidio") 86 [Expand/Collapse Tidio](#) Overall Satisfaction Score 86 Top Industries of Reviewers: Marketing and Advertising 29% Retail 28% Computer Software 21% Information Technology and Services 21% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.1 Meets Requirements Average: 9.4 8.8 Ease of Doing Business With Average: 9.6 9.0 Ease of Setup Average: 9.4 8.9 Quality of Support Average: 9.6 8.9 Ease of Admin Average: 9.5 9.1 [Expand/Collapse Smartsupp](#) #7 [![Smartsupp](https://images.g2crowd.com/uploads/product/hd_favicon/bda35bab637cbc4068d25b04262606f9/smartsupp.svg)](/products/smartsupp/reviews) [Smartsupp](/products/smartsupp/reviews "Smartsupp") 81 [Expand/Collapse Smartsupp](#) Overall Satisfaction Score 81 Top Industries of Reviewers: Retail 33% Apparel & Fashion 26% Furniture 22% Automotive 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.1 Meets Requirements Average: 9.4 8.7 Ease of Doing Business With Average: 9.6 9.0 Ease of Setup Average: 9.4 9.1 Quality of Support Average: 9.6 8.8 Ease of Admin Average: 9.5 8.9 [Expand/Collapse Breakout](#) #8 [![Breakout](https://images.g2crowd.com/uploads/product/hd_favicon/4d246d8f4aa3d97006d6c74a46f47463/breakout-2025-03-16.svg)](/products/breakout-2025-03-16/reviews) [Breakout](/products/breakout-2025-03-16/reviews "Breakout") 80 [Expand/Collapse Breakout](#) Overall Satisfaction Score 80 Top Industries of Reviewers: Computer Software 71% Information Technology and Services 14% Consumer Services 7% Financial Services 7% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 10.0 Meets Requirements Average: 9.4 10.0 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 10.0 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.5 10.0 [Expand/Collapse Wati](#) #9 [![Wati](https://images.g2crowd.com/uploads/product/hd_favicon/1e61e7f92ca8c086d788d836910a4dff/wati.svg)](/products/wati/reviews) [Wati](/products/wati/reviews "Wati") 80 [Expand/Collapse Wati](#) Overall Satisfaction Score 80 Top Industries of Reviewers: Education Management 30% Information Technology and Services 28% Marketing and Advertising 22% Retail 20% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.3 Meets Requirements Average: 9.4 9.1 Ease of Doing Business With Average: 9.6 9.2 Ease of Setup Average: 9.4 9.2 Quality of Support Average: 9.6 8.7 Ease of Admin Average: 9.5 9.2 [Expand/Collapse MessageMind](#) #10 [![MessageMind](https://images.g2crowd.com/uploads/product/hd_favicon/bfa233cddd681a331cbb677fe3d69d24/messagemind.svg)](/products/messagemind/reviews) [MessageMind](/products/messagemind/reviews "MessageMind") 78 [Expand/Collapse MessageMind](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Computer Software 44% Information Technology and Services 28% Marketing and Advertising 22% Computer & Network Security 6% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 10.0 Meets Requirements Average: 9.4 10.0 Ease of Doing Business With Average: 9.6 9.9 Ease of Setup Average: 9.4 10.0 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 9.5 10.0 [Expand/Collapse Twixor](#) #11 [![Twixor](https://images.g2crowd.com/uploads/product/hd_favicon/e29b71d05a4c630ea12f04d31e952b9f/twixor.svg)](/products/twixor/reviews) [Twixor](/products/twixor/reviews "Twixor") 76 [Expand/Collapse Twixor](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Computer Software 37% Information Technology and Services 34% Events Services 20% Marketing and Advertising 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 10.0 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 9.9 Ease of Setup Average: 9.4 10.0 Quality of Support Average: 9.6 9.8 Ease of Admin Average: 9.5 9.9 [Expand/Collapse Dialog](#) #12 [![Dialog](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_758cce800bc3d7994d63bdf55c3646d9/dialog-dialog.png)](/products/dialog-dialog/reviews) [Dialog](/products/dialog-dialog/reviews "Dialog") 75 [Expand/Collapse Dialog](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Cosmetics 50% Apparel & Fashion 17% Computer Software 17% Alternative Dispute Resolution 17% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.9 Meets Requirements Average: 9.4 9.7 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 10.0 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.5 10.0 [Expand/Collapse kapa.ai](#) #13 [![kapa.ai](https://images.g2crowd.com/uploads/product/hd_favicon/ea53cf9ec2f8b40f149ec591acb6bdcf/kapa-ai.svg)](/products/kapa-ai/reviews) [kapa.ai](/products/kapa-ai/reviews "kapa.ai") 75 [Expand/Collapse kapa.ai](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Computer Software 65% Information Technology and Services 23% Telecommunications 8% Financial Services 4% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.7 Meets Requirements Average: 9.4 9.3 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 9.5 Quality of Support Average: 9.6 9.9 Ease of Admin Average: 9.5 9.6 [Expand/Collapse Expertise AI](#) #14 [![Expertise AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c1d2f9a7e7c12594519dbacfda0c2a2/expertise-ai.png)](/products/expertise-ai/reviews) [Expertise AI](/products/expertise-ai/reviews "Expertise AI") 75 [Expand/Collapse Expertise AI](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Information Technology and Services 38% Consulting 25% Marketing and Advertising 25% Consumer Services 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.9 Meets Requirements Average: 9.4 9.6 Ease of Doing Business With Average: 9.6 9.6 Ease of Setup Average: 9.4 9.8 Quality of Support Average: 9.6 9.7 Ease of Admin Average: 9.5 9.8 [Expand/Collapse Chatbot Builder AI](#) #15 [![Chatbot Builder AI](https://images.g2crowd.com/uploads/product/hd_favicon/a6d32a3c5dcb2f8ba8935a04b7160836/chatbot-builder-ai.svg)](/products/chatbot-builder-ai/reviews) [Chatbot Builder AI](/products/chatbot-builder-ai/reviews "Chatbot Builder AI") 74 [Expand/Collapse Chatbot Builder AI](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Marketing and Advertising 65% Consulting 18% Computer Software 9% Information Technology and Services 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.9 Meets Requirements Average: 9.4 9.9 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 9.5 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.5 10.0 [Expand/Collapse Spur](#) #16 [![Spur](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e8a1920e4485a6393476b3578312ba53/spurtastic-tech-spur.png)](/products/spurtastic-tech-spur/reviews) [Spur](/products/spurtastic-tech-spur/reviews "Spur") 74 [Expand/Collapse Spur](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Apparel & Fashion 38% Cosmetics 25% Leisure, Travel & Tourism 25% Food & Beverages 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 10.0 Meets Requirements Average: 9.4 9.6 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 10.0 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.5 10.0 [Expand/Collapse Alhena AI](#) #17 [![Alhena AI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_be7d82a431e2923d6cac05c98d22ad32/alhena-ai.png)](/products/alhena-ai/reviews) [Alhena AI](/products/alhena-ai/reviews "Alhena AI") 74 [Expand/Collapse Alhena AI](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Information Technology and Services 47% Retail 21% Computer Software 21% Consumer Services 11% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.9 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 9.9 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.5 9.8 [Expand/Collapse Humanly](#) #18 [![Humanly](https://images.g2crowd.com/uploads/product/hd_favicon/dcfac985b3de6c56c2c060b5816805f7/humanly.svg)](/products/humanly/reviews) [Humanly](/products/humanly/reviews "Humanly") 73 [Expand/Collapse Humanly](#) Overall Satisfaction Score 73 Top Industries of Reviewers: Staffing and Recruiting 40% Hospital & Health Care 24% Computer Software 24% Accounting 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.8 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 9.7 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.5 9.7 [Expand/Collapse Glassix](#) #19 [![Glassix](https://images.g2crowd.com/uploads/product/hd_favicon/b8fb84d744cb01e94effa13aa43a3d68/glassix.svg)](/products/glassix/reviews) [Glassix](/products/glassix/reviews "Glassix") 72 [Expand/Collapse Glassix](#) Overall Satisfaction Score 72 Top Industries of Reviewers: Real Estate 28% Information Technology and Services 28% Education Management 22% Internet 22% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.8 Meets Requirements Average: 9.4 9.8 Ease of Doing Business With Average: 9.6 10.0 Ease of Setup Average: 9.4 9.8 Quality of Support Average: 9.6 9.5 Ease of Admin Average: 9.5 9.7 [Expand/Collapse QuickReply.ai](#) #20 [![QuickReply.ai](https://images.g2crowd.com/uploads/product/hd_favicon/f25b43cc9b2799b61f6cd658f72c9ec0/quickreply-ai.svg)](/products/quickreply-ai/reviews) [QuickReply.ai](/products/quickreply-ai/reviews "QuickReply.ai") 71 [Expand/Collapse QuickReply.ai](#) Overall Satisfaction Score 71 Top Industries of Reviewers: Retail 29% Apparel & Fashion 29% Cosmetics 24% Consumer Goods 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.5 9.4 Meets Requirements Average: 9.4 9.5 Ease of Doing Business With Average: 9.6 9.7 Ease of Setup Average: 9.4 9.1 Quality of Support Average: 9.6 10.0 Ease of Admin Average: 9.5 9.1