Overall Satisfaction Score
100
Highest-Rated Chatbots Software by G2 Users
Check out this list of the highest-rated Chatbots Software for your business, based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Compare these top-rated products according
to their satisfaction scores to streamline your buying process and quickly identify the most recommended
solutions trusted by your peers.
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Highest-Rated Chatbots Software by G2 Users
Top Industries of Reviewers:
Computer Software
62%
Information Technology and Services
27%
Computer & Network Security
6%
Marketing and Advertising
5%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.2
Meets Requirements
Average: 9.4
9.5
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
99
Top Industries of Reviewers:
Information Technology and Services
31%
Real Estate
24%
Health, Wellness and Fitness
22%
Insurance
22%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.1
Meets Requirements
Average: 9.4
8.7
Ease of Doing Business With
Average: 9.6
9.0
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.6
9.0
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
98
Top Industries of Reviewers:
Computer Software
50%
Information Technology and Services
26%
Financial Services
15%
Consumer Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
8.9
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.6
9.0
Ease of Setup
Average: 9.4
8.6
Quality of Support
Average: 9.6
8.8
Ease of Admin
Average: 9.5
8.7
Overall Satisfaction Score
90
Top Industries of Reviewers:
Computer Software
31%
Information Technology and Services
29%
Financial Services
23%
Retail
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
8.8
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.6
8.8
Ease of Setup
Average: 9.4
8.5
Quality of Support
Average: 9.6
8.6
Ease of Admin
Average: 9.5
8.7
Overall Satisfaction Score
89
Top Industries of Reviewers:
Marketing and Advertising
29%
Retail
28%
Computer Software
22%
Information Technology and Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.1
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.6
9.0
Ease of Setup
Average: 9.4
9.0
Quality of Support
Average: 9.6
8.9
Ease of Admin
Average: 9.5
9.1
Overall Satisfaction Score
87
Top Industries of Reviewers:
Construction
34%
Real Estate
24%
Marketing and Advertising
23%
Hospital & Health Care
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.3
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.6
9.4
Ease of Admin
Average: 9.5
9.5
Overall Satisfaction Score
80
Top Industries of Reviewers:
Computer Software
71%
Information Technology and Services
14%
Consumer Services
7%
Financial Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
10.0
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
78
Top Industries of Reviewers:
Computer Software
44%
Information Technology and Services
28%
Marketing and Advertising
22%
Computer & Network Security
6%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.6
9.9
Ease of Setup
Average: 9.4
10.0
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
76
Top Industries of Reviewers:
Cosmetics
63%
Apparel & Fashion
13%
Computer Software
13%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.9
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
76
Top Industries of Reviewers:
Retail
33%
Apparel & Fashion
26%
Furniture
22%
Automotive
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.1
Meets Requirements
Average: 9.4
8.7
Ease of Doing Business With
Average: 9.6
9.0
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.6
8.8
Ease of Admin
Average: 9.5
8.9
Overall Satisfaction Score
76
Top Industries of Reviewers:
Computer Software
67%
Information Technology and Services
22%
Telecommunications
7%
Financial Services
4%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.7
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
9.5
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
9.6
Overall Satisfaction Score
76
Top Industries of Reviewers:
Education Management
30%
Information Technology and Services
28%
Marketing and Advertising
22%
Retail
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.3
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.6
9.2
Ease of Setup
Average: 9.4
9.2
Quality of Support
Average: 9.6
8.6
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
75
Top Industries of Reviewers:
Higher Education
59%
Education Management
35%
Accounting
3%
E-Learning
3%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
9.6
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
38%
Consulting
25%
Marketing and Advertising
25%
Consumer Services
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.9
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.6
9.6
Ease of Setup
Average: 9.4
9.8
Quality of Support
Average: 9.6
9.7
Ease of Admin
Average: 9.5
9.8
Overall Satisfaction Score
74
Top Industries of Reviewers:
Marketing and Advertising
65%
Consulting
18%
Computer Software
9%
Information Technology and Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.9
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
9.5
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
74
Top Industries of Reviewers:
Apparel & Fashion
38%
Cosmetics
25%
Leisure, Travel & Tourism
25%
Food & Beverages
13%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
10.0
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
10.0
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
10.0
Overall Satisfaction Score
74
Top Industries of Reviewers:
Information Technology and Services
47%
Retail
21%
Computer Software
21%
Consumer Services
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.9
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
9.9
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.8
Overall Satisfaction Score
73
Top Industries of Reviewers:
Staffing and Recruiting
40%
Hospital & Health Care
24%
Computer Software
24%
Accounting
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
9.7
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.7
Overall Satisfaction Score
71
Top Industries of Reviewers:
Retail
30%
Apparel & Fashion
30%
Cosmetics
22%
Consumer Goods
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.4
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.6
9.7
Ease of Setup
Average: 9.4
9.1
Quality of Support
Average: 9.6
10.0
Ease of Admin
Average: 9.5
9.2
Overall Satisfaction Score
71
Top Industries of Reviewers:
Computer Software
52%
Internet
19%
Information Technology and Services
19%
Automotive
11%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.6
9.8
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.6
10.0
Ease of Setup
Average: 9.4
9.7
Quality of Support
Average: 9.6
9.9
Ease of Admin
Average: 9.5
9.5