# Icicle ERP Reviews
**Vendor:** Icicle Technologies  
**Category:** [Process ERP Software](https://www.g2.com/categories/process-erp)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 28
## About Icicle ERP
The Icicle ERP system is the backbone of food companies worldwide. Our technology bridges the gap between the needs of your business and regulators, delivering an intelligent cloud-based system to manage the entire food production process – all in one place. We began from the belief that food safety should be simple, no matter the local regulations, types of products, or number of facilities. Through the feedback of our vibrant user community, Icicle ERP adapts to meet the unique and evolving needs of the food industry, providing a complete end-to-end solution that grows with your business.



## Icicle ERP Pros & Cons
**What users like:**

- Users appreciate the **terrific onboarding experience** provided by the team, ensuring a smooth start with the product. (1 reviews)

**What users dislike:**

- Users find **customization difficult** , especially for non-technical teams, complicating the setup and usage of Icicle ERP. (1 reviews)
- Users find **customization overload** challenging, especially for teams lacking technical expertise in Icicle ERP. (1 reviews)
- Users find the **difficult customization** of Icicle ERP challenging, especially for less technical teams during setup. (1 reviews)
- Users find the **lack of customization** challenging, especially when dealing with non-technical team members. (1 reviews)
- Users face **limited customization** with Icicle ERP, creating challenges for teams lacking technical expertise during setup. (1 reviews)
- Option Overload (1 reviews)



- [View Icicle ERP pricing details and edition comparison](https://www.g2.com/products/icicle-erp/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-05-15+16%3A56%3A48+-0500&secure%5Bsession_id%5D=5b00d444-1783-46d2-90f7-365d98dea1fe&secure%5Btoken%5D=85cb2525939ce0a404fdb3deef73b90a864b3c51f73231571d845b5f45bcc258&format=llm_user)

## Icicle ERP Features
**Accounting**
- Chart of Accounts
- AP Automation
- AR Automation
- Journal Entries
- Tags & Dimensions
- Cash Management
- Payment Batches
- Payments Scheduling
- Payment Settlements
- Payment Methods

**Management**
- Approval
- Communication
- Documents

**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Analytics**
- Reporting
- Segmentation analysis
- Product lifecycle
- Simulation
- Historical Forecast

**Management**
- Approval
- Communication
- Documents
- Receipt of Goods

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Barcode support**
- Symbologies
- Serialization
- Standard formatting
- Printing
- Integrations

**Nonconformance**
- Conformance Records
- CAPA
- Change Management

**Supply Chain**
- Supplier Management
- Incident Reporting
- Document Management

**Supply Chain**
- Supplier Management
- Incident Reporting

**Distributor Operations - Beverage Distribution**
- Inventory Management
- Order Processing
- Product Information Management
- Route Planning
- Compliance Tracking

**Agentic AI - Foodservice Distribution**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Inventory & Warehouse**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations
- Shelf Life
- Traceability
- Hazardous Materials

**Performance**
- Evaluation
- Selection
- Risk Management

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Collaboration**
- Integrations
- Multiple users
- Forecast collaboration
- Inventory collaboration

**Planning**
- Processses
- Contracts
- Content
- Requisition

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Design**
- Label formats
- WYSIWYG editor
- Color editor
- Graphics import
- 1D and 2D barcodes
- RFID Encoding

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports

**Compliance Management**
- CCP Monitoring
- Lot Tracking
- Safety Plans
- Visualization Tools

**Platform**
- Alerts
- Documentation
- Financial Management
- Dashboards
- Reporting
- Integrations
- Safety Checklist

**Sales Tools - Beverage Distribution**
- CRM
- Billing and Invoicing
- Sales Reporting & Analytics

**Purchasing**
- Demand
- Purchase Orders
- In Transit
- Receiving

**Supplier Information**
- Profiles
- Qualifications
- History

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Planning**
- Planning dashboard
- Capacity Planning
- Assortment Planning
- Business functions
- Goal planning
- Comprehensive Planning
- Workflow

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Risk Management**
- Assesments
- Operational Risk
- Supplier Evaluation

**Traceability**
- Barcoding
- Custom Workflows
- Food Labels
- Recall Messaging

**Compliance Management**
- Visualization Tools
- HACCP Analysis
- Safety Plans
- Secure Communications

**Platform Capabilities - Beverage Distribution**
- Mobile Access
- Platform Integrations

**Sales & Marketing**
- Customer Master
- ATP
- Order History
- Returns
- Credit Limits
- Pricing & Discounts

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs

**Supplier Management**
- Evaluation
- Selection
- Risk Management

**Inventory Management**
- Customer Portal
- Cycle Counting

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Platform**
- Incident Reporting
- Integrations
- Recipe Management

**Manufacturing**
- MRP
- Formulas & Recipes
- MPS
- Shop Floor
- WIP
- Work Orders
- Co-Products & By-Products
- Batch Management

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options

**Execution**
- Sourcing
- Purchasing
- Invoicing

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Quality Management**
- Inspections
- Rework
- Waste
- Defects
- Recalls
- Compliance
- Customer Requirements

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance
- Submittal

**Distribution**
- Picking & Packing
- Custom Packing
- Labelling
- Shipping
- Tracking

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Supplier Information**
- Profiles
- Qualifications
- History

**HR**
- Payroll
- Workforce Management
- Time & Attendance

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration

**Analytics**
- Visibility
- Performance
- Spend
- Due Dates
- KPIs

**Integration**
- Accounting
- Payments
- ERP
- Procurement

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

**Agentic AI  - Process ERP**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Purchasing**
- Proactive Assistance
- Decision Making

**Agentic AI - ERP Systems**
- Decision Making

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Icicle ERP Alternatives
  - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (504 reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - 4.4/5.0 (888 reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - 4.2/5.0 (859 reviews)

