Smartsupp Pricing Overview

Free Trial

FREE

Free

999 agents Per Month

Ideal for individuals enhancing website performance with Live Chat. This plan comes with unlimited number of agent seats.

STANDARD

Starting at $14.00

999 agents Per Month

For early-stage businesses boosting sales and customer experience. This plan comes with unlimited agents seats.

PRO

Starting at $24.00

999 agents Per Month

Built for support and sales teams to increase their efficiency and sales. This plan includes all the features from Standard plan and many more.

ULTIMATE

Starting at $239.00

999 agents Per Month

Perfect for large teams requiring advanced support and sales capabilities.

Smartsupp offers free forever package for unlimited number of agents.

You can try our industry-leading AI Shopping Assistant for free and purchase as an add-on.

Our most popular package is Standard where you can find useful features like Chatbot flows, Chatbots for lead generation, Customer satisfaction rating and many more.

The Pro package is suited for larger support and sales teams to increase their efficiency and sales. The Ultimate package is an enterprise solution for companies that need a tailored plan and even more advanced features.

Except for the Ultimate plan, all paid options come with a 14-day free trial.

Smartsupp has 4 pricing editions, from $0 to $239. A free trial of Smartsupp is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Smartsupp is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Smartsupp must be conducted with the seller.

Pricing information was last updated on February 10, 2025

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Smartsupp Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

Tidio Free	FreePer Month	For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached Show More
LiveChat Starter	$19.00100 Visitors Per Month	Small business Text Intelligence Track up to 100 visitors 1 recurring campaign 60-day chat history Basic widget customization 24/7 Support 1 user Show More
Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Smartsupp alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Smartsupp Pricing Reviews

(2)

Laura L.

Sofalovakedestalas.lt

Small-Business (50 or fewer emp.)

2/24/2025

Guest users or non-business users of the software, not included in G2 scores.

"It's convenient, fast, and easy to use—exactly what I was looking for!"

5/5

What do you like best about Smartsupp?

Smartsupp has been a game-changer for my business. It's convenient, fast, and incredibly easy to use, making customer interactions seamless and efficient. The live chat feature allows me to respond to inquiries in real time, which has significantly improved customer satisfaction. I also love the detailed visitor tracking and analytics—it gives me valuable insights into customer behavior. Setting it up was quick, and the user-friendly interface made the whole process smooth. I highly recommend Smartsupp to anyone looking for a reliable and effective way to enhance customer suppor Review collected by and hosted on G2.com.

What do you dislike about Smartsupp?

It works smoothly, and so far, I haven't found anything I don't like. Review collected by and hosted on G2.com.

Contact G.

Full Stack Developer

Small-Business (50 or fewer emp.)

4/24/2025

"Support hasn't responded for 4-5 days"

1.5/5

What do you like best about Smartsupp?

Its AI is good if we have an above standard package Review collected by and hosted on G2.com.

What do you dislike about Smartsupp?

Customer support never emailed back. also i tried cancelling the subscription because without help and trial is expiring. It shouldn't be this difficult. Review collected by and hosted on G2.com.