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Best Chatbots Software

Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.

Chatbots utilize natural language processing (NLP) and speech recognition to understand written and spoken requests; businesses can leverage this technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form. With the use of machine learning and deep learning, chatbots can grow intelligently and understand a wider vocabulary and colloquial language, as well as provide more precise and correct responses to requests.

Customer support tools, such as live chat, help desk, or contact center solutions, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence tools; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.

To qualify for inclusion in the Chatbot category, a product must:

  • Understand a conversational request by using NLP or speech recognition
  • Provide an output based on the initial request in written or speech form
  • Allow for the automation of formerly human-necessary tasks
  • Be sold as a standalone chatbot solution, not simply contain NLP or speech recognition within a conversational interface
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Chatbots reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

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    NitroBots suite of solutions help you automate sales scheduling and customer service, increasing efficiency and productivity through the power of conversational AI.

    NLPBOTS help employees with their queries on HR Policies and benefits, manages the transactions such as payroll, leave applications, reimbursements, claims, Learning and Developments etc. It helps the enterprise to get feedback and measure employee happiness through surveys and notifications. Employees can also transact with department/role specific data.

    Octane AI is an easy way to create a bot and engage your customers and audience via messaging.

    Software platform for chatbots, social media, and intelligent personal assistants.

    The unique and agnostic chatbot builder solution to create and grow intelligent conversational agents.

    Payjo builds smart conversational banking products based on state-of-the-art Artificial Intelligence (AI) and Natural Language Processing (NLP) technology to make banking operations strikingly efficient and economical.

    The Personetics Anywhere chatbot provides financial institutions a quick way to deliver a rich personalized digital experience to millions of users that don't necessarily use the bank's web or mobile apps. It allows banks to deploy a chatbot solution that can quickly respond to customer requests and deliver timely insights and advice in a conversational medium that customers are familiar and comfortable with.

    Assist is an AI-driven chatbot solution that empowers customers with personalized, context-aware, and timely support resources

    Learning with each new interaction with dialogues that maintain the naturalness of human conversations. Content is constantly created and improved by a virtual brain in conjunction with the most experienced team of knowledge engineers in Portuguese. The virtual brain is always evolving. If it still can not resolve, you can direct the entire conversation history for a human operator to continue the service.

    Pypestream is conversational AI built for scale. Built to usher the customer-centric enterprise into the digital age with “always-on” automation. No more inefficient chatbots, no more embarrassing NPS scores and no more cobbling together technologies from multiple vendors. Elevate your customer experience with a full-stack platform, military-grade security, and the only patented B2C messaging carrier purpose-built to handle any volume. This is what the digital age demands. That’s why powerhouses like SlingTV and Shell trust Pypestream. Made with ❤️ in NYC.

    Qualified is a live chat and conversational marketing platform that will alert your sales reps when qualified leads are on your website, and give them the tools to meet with them in real-time, including live chat, voice calls, and screen sharing. Qualified was created to help companies reduce the amount of time it takes for sales reps to engage with qualified leads. By providing real-time qualification and instant meetings, sales teams are able to generate more leads and more pipeline.

    RaCom was created in order to offer a well-trained eCommerce chatbot which can serve customers and offer a smoother shopping experience.

    Rebotify is an online bot platform to build chat bots.

    First-responder AI-powered chatbot for Customer Service.

    Seavus Smart ChatBot creates an opportunity for any company to take customer relationships to a new level, providing personalized service at anytime, anywhere and from any channel.

    SiteHeart is an application that helps online shop owners liaise with customers and manage financial activities such as online payments.

    Turn yesterday's banking tasks into easy, modern text, keystroke, and spoken commands. Grab millennial market share and engage more segments with a personalized, scalable approach

    Give your customers the individualized service and support they expect. Increase average order value with media-rich engagement and gather insights to successfully retarget lost customers.

    The simple problems sometimes cause the biggest headaches. Report issues, find information, request access or new assets, ensure system or resource functionality, pull reports, and more, all without tying up support staff resources.

    Give time back to reps so they meet customer expectations and deliver memorable selling experiences. Get managers pipeline info when it changes or someone asks. Make your CRM investment make sense.

    Give agents more time to receive, process, and respond to service requests. Get managers the info they need to monitor and understand ticket volume, agent performance, and resolution times. Make your support software investment make sense.

    Build AI chatbots for your business. Automate customer service and publish chatbots on your website, Facebook Messenger, Skype, Viber, more

    SmatBot is a ChatBot that can be installed on your website to chat with visitors, get lead information and share it with your team in real time. Many companies using SmatBot generated 100+ leads every week. It can also be used as automated chat support to answer FAQs, interactive landing pages, conducting surveys, collecting feedback and many more.

    SupportBot, a chatbot for MSP and IT service providers to help improve customer experience and reduce time and cost.

    Surbo is a conversational Chatbot platform that engages with audience, captures leads and automates processes

    TOKIbot: the virtual assistant that interacts with your customers

    TouchCommerce provides online interaction optimization solutions that enable enterprises to increase customer conversion

    Get your FREE TruChat PRO trial Account today. Build Natural Language Processing (NLP / AI) Chatbots with Live Chat Takeover. One chatbot can be deployed on all your marketing channels: Facebook Messenger, Twitter, Slack, Viber, Telegram and your Website. No-Code Visual Chatbot Builder is easy to learn and simple to master. Grow your Agency by joining the TruChat Partner Program and earn a revenue share and get a free TruChat Pro Account. Cash in by Delivering Engaging Customer Conversations. Learn more about TruChat

    AI powers for customer service agents to provide faster, smarter responses. ultimate.ai's deep learning artificial intelligence technology works in partnership with agents, learning from historical chat data to provide reply suggestions in real time. ultimate.ai learns from agent behaviours and grows in accuracy. Ultimately, the most common questions in customer service are fully automated, freeing agents to focus on what really matters: the customer.

    Builds epic, hyper-personalized chatbots that engage and convert. A natural language and conversational marketing experts.

    Ultra Hal Assistant is an artificial intelligence conversation simulator that is capable of being a digital secretary and companion.

    The Unymira Knowledge Bot, named Botty, offers the ideal chatbot experience for customers. Botty is easy to set up and can integrate directly into Knowledge Center or into your existing knowledge base ensuring that anyone who interacts with him will have the access to the latest knowledge articles.

    Verascape offers a suite of cloud-based IVR and Chatbot self-service solutions across all customer communication channels including phone, automated chat, SMS, Facebook Messenger, smart speakers, and other emerging channels.

    Virtual Agent is a conversational, digital self-assistant for your customers. Consumers connect with you through their preferred channel 24x7x365 to resolve common inquiries and transactions. You gain an efficient way to manage repetitive tasks, control costs and maintain conversation context throughout the customer experience.

    VIM Bots is a complete solution to build, manage and optimize chatbots for your AP Team processes.

    Canadian Virtual Gurus is a virtual assistant company that specializes in providing virtual assistants for businesses that need office support without the additional costs and training of full time employees.

    VirtualSpirits offers automatic chat and live chat software that helps businesses to convert visitors into leads and customers.

    Vizir is a web application that allows you to create chatbots with autonomous logic that automate complex tasks normally performed by humans.

    Simple Messenger-based Ordering Chatbot for your restaurant. Make ordering clear and convenient for both your customers and the staff. Free Demo, Free Trial.

    Create and manage intelligent and multi-channel chatbot

    Yekaliva.ai is a complete end-to-end platform that helps you to CREATE, TRAIN, TEST, INTEGRATE Conversational Chatbot to Automate your Business process.

    Live chat and website visitor tracking software to increase sales and improve customer service. See and have live conversations with your website visitors. Increase sales conversions by accessing an insightful list of visitors, prioritized on their lead score.

    zoovu empowers brands and retailers to truly understand their customers and deliver incredible digital engagement experiences. zoovu digital assistants ask questions to understand what your customers want, observe their behavior, learn what they like, and leverage artificial intelligence and machine learning to show them what they need. zoovu has trained digital assistants across 300+ categories, including consumer electronics, healthcare, banking and telecommunications, and is used by over 150 premium brands and retailers in over 80 countries and across more than 40 different languages. To find out more, visit www.zoovu.com.

    Zoro.im offers IP Telephony, messaging, meetings, screen sharing and video conference solutions - all in one app