We’ve been using this product to manage our user base of over 120,000 users. It’s very affordable, and our emails are delivered reliably and as expected.

I love how simple SendPulse is for keeping our supplier and customer communications all in one place. I’m Maaike Koenraadt, Operations Analyst at Stone & Glass Fabricators. We’re a small shop of 11–50 folks working with glass, ceramics and concrete. Most days I’m buried in order records, vendor paperwork, and follow-up messages for our material suppliers and clients. Before SendPulse, I was bouncing between separate email inboxes and a messy spreadsheet just to track who we’d reached out to and when. It was so easy to forget to circle back when a customer was waiting on a quote, or a supplier needed to send over critical material specs. Things would fall through the cracks more often than I’d like to admit. What works really well for me is the combined email and SMS automation. A couple months back, we had a big batch of concrete slab orders going out to a regular commercial customer. I set up a quick sequence inside SendPulse: first a confirmation email right after their order was logged, then a short SMS alert the day before delivery, and a follow-up email a few days after shipment to check if everything arrived as expected. I didn’t have to manually type each message or remember to hit send at different times. All the contact history lives right there in SendPulse, so anyone on our sales or production team can pop in and see exactly what we’ve sent out, no digging through old email threads. I also really like the straightforward contact list tagging. I split our contacts into neat groups: ceramic material vendors, residential buyers, and commercial project clients. That means I never accidentally send a generic mass update to the wrong crowd. Last month, we needed to notify only our stone suppliers about a small shift to our weekly receiving schedule. I pulled just that tagged group, drafted a quick note, and sent it out without bothering our residential customers or other vendor groups. It kept our messaging focused and relevant. The email template builder is another win. I save our most used messages — order confirmations, request for material certificates, delivery reminders — so I don’t rebuild them from scratch every single time. It saves me tons of repetitive typing day to day. This isn’t replacing our main document storage tool where we keep all our production files and signed paperwork, but it fills a huge gap for outbound outreach and automated alerts. It takes so much of the busywork off my plate, so I can spend more time organizing records and supporting our production team instead of babysitting dozens of individual follow-up messages.

very reliable when it comes to responding to my followers