# Best Telemedicine Software for Small Business

*By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*


Products classified in the overall Telemedicine category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Telemedicine to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2&#39;s buying advisors to find the right solutions within the Small Business Telemedicine category.

In addition to qualifying for inclusion in the Telemedicine Software category, to qualify for inclusion in the Small Business Telemedicine Software category, a product must have at least 10 reviews left by a reviewer from a small business.





## Top Telemedicine Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [Carepatron](https://www.g2.com/products/carepatron/reviews) | 4.5/5.0 (545 reviews) | Solo-practice telehealth with AI-assisted documentation | "[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)" |
| 2 | [Practice Better](https://www.g2.com/products/practice-better/reviews) | 4.7/5.0 (297 reviews) | All-in-one solo telehealth practice operations | "[Exceeded Expectations: Intake Forms to Invoices, It Handles It All](https://www.g2.com/survey_responses/practice-better-review-12937619)" |
| 3 | [Spruce Health](https://www.g2.com/products/spruce-health/reviews) | 4.7/5.0 (341 reviews) | HIPAA-compliant telehealth with unified patient messaging | "[Flexible, Versatile Communication for Growing Teams with Spruce Health](https://www.g2.com/survey_responses/spruce-health-review-13054721)" |
| 4 | [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) | 4.7/5.0 (294 reviews) | — | "[All-In-One Platform with Room for Improvement](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)" |
| 5 | [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5.0 (105 reviews) | HIPAA-compliant patient messaging with voicemail transcription | "[Enhanced Patient Communication, Easy Setup](https://www.g2.com/survey_responses/klara-review-12000889)" |
| 6 | [Talkspace](https://www.g2.com/products/talkspace/reviews) | 3.9/5.0 (12 reviews) | Asynchronous text-based mental health therapy | "[The Right Platform for Talking and Therapy](https://www.g2.com/survey_responses/talkspace-review-9085960)" |
| 7 | [ModMed](https://www.g2.com/products/modmed/reviews) | 4.5/5.0 (361 reviews) | Specialty-specific EHR with integrated telehealth billing | "[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)" |
| 8 | [Doxy.me](https://www.g2.com/products/doxy-me/reviews) | 4.5/5.0 (98 reviews) | HIPAA-compliant telehealth with zero-download patient access | "[Effortless Meetings and Top-Notch Security](https://www.g2.com/survey_responses/doxy-me-review-12053358)" |
| 9 | [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5.0 (201 reviews) | HIPAA-compliant client messaging for private practice | "[Secure Second Business Line That Keeps Client Communications Confidential](https://www.g2.com/survey_responses/iplum-review-13091234)" |
| 10 | [Curogram](https://www.g2.com/products/curogram/reviews) | 4.8/5.0 (99 reviews) | EHR-integrated patient communication and telehealth | "[Effortless Patient Communication, Needs Better Merging](https://www.g2.com/survey_responses/curogram-review-12793642)" |


## G2 Grid® for Telemedicine Software
![G2 Grid® for Telemedicine Software plotting products by satisfaction and market presence](https://www.g2.com/categories/telemedicine/grids.png?focus%5B%5D=154579&focus%5B%5D=47888&focus%5B%5D=47168&focus%5B%5D=108963&focus%5B%5D=46458&focus%5B%5D=42622&focus%5B%5D=25454&focus%5B%5D=140008)
Highlighted products: Carepatron, Spruce Health, Practice Better, Zanda (formerly Power Diary), Klara, Doxy.me, SimplePractice, and ModMed.
Underlying data: [Grid® JSON](https://www.g2.com/categories/telemedicine/grids.json?focus%5B%5D=carepatron&amp;focus%5B%5D=spruce-health&amp;focus%5B%5D=practice-better&amp;focus%5B%5D=zanda-formerly-power-diary&amp;focus%5B%5D=klara&amp;focus%5B%5D=doxy-me&amp;focus%5B%5D=simplepractice&amp;focus%5B%5D=modmed&amp;segment=small-business)


## How Many Telemedicine Software Products Does G2 Track?
**Total Products under this Category:** 253

### Category Stats (Jul 2026)
- **Average Rating**: 4.21/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Coviu (+0.64%) - Among all products in this category, Coviu recorded the largest rating increase compared to last month
*Last updated: July 11, 2026*


## How Does G2 Rank Telemedicine Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,400+ Authentic Reviews
- 253+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### Practice Better

Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1604&amp;secure%5Bchosen_at%5D=2026-07-11T13%3A45%3A56Z&amp;secure%5Bdisplayable_resource_id%5D=1604&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1604&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=47168&amp;secure%5Bresource_id%5D=1604&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftelemedicine%2Fsmall-business&amp;secure%5Btoken%5D=ba1bb5bf9bff6c4df03fa5bdeabdf8a88ffba57e9d00fdabca8d0c5a2002a77a&amp;secure%5Burl%5D=https%3A%2F%2Fpracticebetter.io%2F&amp;secure%5Burl_type%5D=free_trial)

---

## What Are the Top-Rated Telemedicine Software Products in 2026?
### 1. [Carepatron](https://www.g2.com/products/carepatron/reviews)
Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice&#39;s unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform&#39;s design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness.


**Average Rating:** 4.5/5.0
**Total Reviews:** 545
**How Do G2 Users Rate Carepatron?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.7/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.2/10 (Category avg: 8.7/10)

**Who Is the Company Behind Carepatron?**

- **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron)
- **Company Website:** https://www.carepatron.com
- **Year Founded:** 2018
- **HQ Location:** 408 W 14th Street New York, NY 10014
- **Twitter:** @CarepatronHQ (292 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/carepatron (51 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 91% Small-Business, 3% Mid-Market


#### What Are Carepatron's Pros and Cons?

**Pros:**

- Ease of Use (111 reviews)
- Affordable (57 reviews)
- User Interface (53 reviews)
- Setup Ease (49 reviews)
- Helpful (47 reviews)

**Cons:**

- Limited Features (40 reviews)
- Missing Features (33 reviews)
- Billing Issues (22 reviews)
- Technical Issues (22 reviews)
- Limited Customization (21 reviews)


### What Do G2 Reviewers Say About Carepatron?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise Carepatron for its **simplicity and ease of use** , making client management efficient and convenient.
- Users value the **affordability** of Carepatron, making it an ideal choice for budget-conscious professionals.
- Users appreciate the **intuitive design** of Carepatron, which simplifies appointment booking and enhances client engagement effortlessly.
- Users find the **setup ease** of Carepatron incredibly smooth, making it ideal for startups and new practices.
- Users highlight the **extremely helpful staff** of Carepatron, ensuring a positive and supportive experience throughout.

**Cons:**

- Users express frustration with **limited features** of Carepatron, highlighting inefficiencies and lack of customization in key tools.
- Users find the **lack of essential features** frustrating, expressing the need for improvements in automation and billing.
- Users are frustrated by the **limited payment processing options** available, wishing for more flexibility in billing systems.
- Users experience significant **technical issues** with Carepatron, emphasizing challenges with AI functionality and integration difficulties.
- Users express dissatisfaction due to **limited customization options** , making it difficult to tailor Carepatron to their specific needs.

#### What Are Recent G2 Reviews of Carepatron?

**"[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)"**

**Rating:** 4.0/5.0 stars
*— Belle K.*

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13051702)

---

**"[Beautiful, Functional Platform With Great AI Tools and Fabulous Support](https://www.g2.com/survey_responses/carepatron-review-13033877)"**

**Rating:** 5.0/5.0 stars
*— Rashad G.*

[Read full review](https://www.g2.com/survey_responses/carepatron-review-13033877)

---



### 2. [Spruce Health](https://www.g2.com/products/spruce-health/reviews)
Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your entire practice&#39;s phone system with VoIP phones and phone trees. For advanced practices, Spruce provides an after-hours phone solution, bulk messaging, workflow automation, payments, schedule and saved messages, and EHR integrations.


**Average Rating:** 4.7/5.0
**Total Reviews:** 341
**How Do G2 Users Rate Spruce Health?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.2/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Spruce Health?**

- **Seller:** [Spruce](https://www.g2.com/sellers/spruce)
- **Year Founded:** 2013
- **HQ Location:** San Francisco, CA
- **Twitter:** @SpruceHealth (642 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/spruce-health/ (55 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Therapist
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 98% Small-Business, 1% Mid-Market


#### What Are Spruce Health's Pros and Cons?

**Pros:**

- Ease of Use (16 reviews)
- Customer Support (11 reviews)
- Efficiency (10 reviews)
- Features (9 reviews)
- Helpful (9 reviews)

**Cons:**

- Limited Features (8 reviews)
- Missing Features (6 reviews)
- Expensive (5 reviews)
- Messaging Issues (5 reviews)
- Limited Access (4 reviews)


### What Do G2 Reviewers Say About Spruce Health?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **ease of use** of Spruce Health, making communication seamless for both providers and patients.
- Users commend the **responsive customer support** of Spruce Health, ensuring quick assistance and seamless user experience.
- Users appreciate the **efficiency** of Spruce Health, which streamlines communication and enhances practice operations seamlessly.
- Users appreciate the **convenient and efficient features** of Spruce Health for seamless client communication and workflow management.
- Users highlight the **exceptional customer support** of Spruce Health, appreciating quick responses and seamless assistance for their needs.

**Cons:**

- Users feel that the **limited features** require expensive subscription tiers, hindering access to essential tools for practice management.
- Users express frustration over **missing features** that necessitate a higher subscription tier, limiting accessibility and usability.
- Users find the **Communicator Plan expensive** , feeling it&#39;s costly for solo practitioners needing essential features.
- Users express concerns about **messaging issues** , particularly around mandatory account requirements for HIPAA compliance and message accessibility.
- Users feel frustrated by **limited access** to features, as many require higher-tier subscriptions for basic functionalities.

#### What Are Recent G2 Reviews of Spruce Health?

**"[Spruce Health API Integration (with Keragon) Saved Me Hours Every Month](https://www.g2.com/survey_responses/spruce-health-review-12876074)"**

**Rating:** 5.0/5.0 stars
*— Christoffer L.*

[Read full review](https://www.g2.com/survey_responses/spruce-health-review-12876074)

---

**"[Flexible, Versatile Communication for Growing Teams with Spruce Health](https://www.g2.com/survey_responses/spruce-health-review-13054721)"**

**Rating:** 4.5/5.0 stars
*— Nathan M.*

[Read full review](https://www.g2.com/survey_responses/spruce-health-review-13054721)

---


#### What Are G2 Users Discussing About Spruce Health?

- [What is Spruce Health used for?](https://www.g2.com/discussions/what-is-spruce-health-used-for)
- [What does Spruce do?](https://www.g2.com/discussions/spruce-health-what-does-spruce-do)
- [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) - 1 comment
- [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) - 1 comment
- [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) - 10 comments

### 3. [Practice Better](https://www.g2.com/products/practice-better/reviews)
Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.


**Average Rating:** 4.7/5.0
**Total Reviews:** 297
**How Do G2 Users Rate Practice Better?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.9/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Practice Better?**

- **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc)
- **Company Website:** https://practicebetter.io/
- **Year Founded:** 2014
- **HQ Location:** Toronto, ON, CA
- **Twitter:** @thatcleanlife (4,778 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16034130 (89 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Registered Dietitian
- **Top Industries:** Health, Wellness and Fitness, Alternative Medicine
- **Company Size:** 96% Small-Business


#### What Are Practice Better's Pros and Cons?

**Pros:**

- Ease of Use (63 reviews)
- Features (57 reviews)
- Efficiency (42 reviews)
- Easy Integrations (33 reviews)
- Integrations (31 reviews)

**Cons:**

- Missing Features (37 reviews)
- Limited Features (21 reviews)
- Not User-Friendly (17 reviews)
- Integration Issues (16 reviews)
- Limited Integration (12 reviews)


### What Do G2 Reviewers Say About Practice Better?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Practice Better, finding it intuitive and time-saving for managing client interactions.
- Users value the **all-in-one platform** of Practice Better, enhancing efficiency in communication, billing, and client management.
- Users value the **efficiency** of Practice Better, highlighting streamlined processes and seamless third-party integrations for saving time.
- Users appreciate the **easy integrations** of Practice Better, making client management and virtual sessions seamless and efficient.
- Users benefit from the **seamless integrations** of Practice Better, enhancing productivity and streamlining various tasks effectively.

**Cons:**

- Users find Practice Better lacking in **robust features** , particularly for assessments and internal collaboration tools.
- Users feel **limited features** hinder their experience, especially regarding accessibility and customization in the starter plan.
- Users find the **complexity and lack of user-friendliness** in Practice Better overwhelming, impacting their overall experience.
- Users often face **integration issues** with platforms like Google Calendar and QuickBooks, which limits functionality and convenience.
- Users find **limited integration** with other tools frustrating, affecting overall usability and feature accessibility in Practice Better.

#### What Are Recent G2 Reviews of Practice Better?

**"[Exceeded Expectations: Intake Forms to Invoices, It Handles It All](https://www.g2.com/survey_responses/practice-better-review-12937619)"**

**Rating:** 5.0/5.0 stars
*— Wendy N.*

[Read full review](https://www.g2.com/survey_responses/practice-better-review-12937619)

---

**"[Elite, Easy-to-Use Platform with Outstanding Customer Service](https://www.g2.com/survey_responses/practice-better-review-12488200)"**

**Rating:** 5.0/5.0 stars
*— Stephanie Z.*

[Read full review](https://www.g2.com/survey_responses/practice-better-review-12488200)

---


#### What Are G2 Users Discussing About Practice Better?

- [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made)
- [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment
- [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment
- [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment

### 4. [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews)
Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions.


**Average Rating:** 4.7/5.0
**Total Reviews:** 294
**How Do G2 Users Rate Zanda (formerly Power Diary)?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)

**Who Is the Company Behind Zanda (formerly Power Diary)?**

- **Seller:** [ Zanda](https://www.g2.com/sellers/zanda)
- **Company Website:** https://zandahealth.com/
- **Year Founded:** 2010
- **HQ Location:** Ballarat, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/power-diary/ (70 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Psychologist, Director
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 94% Small-Business, 1% Mid-Market


#### What Are Zanda (formerly Power Diary)'s Pros and Cons?

**Pros:**

- Ease of Use (56 reviews)
- Customer Support (25 reviews)
- Setup Ease (25 reviews)
- Scheduling (23 reviews)
- Helpful (22 reviews)

**Cons:**

- Limitations (15 reviews)
- Limited Features (10 reviews)
- Booking Issues (6 reviews)
- Complex Setup (6 reviews)
- Payment Issues (6 reviews)


### What Do G2 Reviewers Say About Zanda (formerly Power Diary)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Zanda, with straightforward setup and seamless integration enhancing their experience.
- Users appreciate the **responsive and helpful customer support** of Zanda, enhancing the overall user experience.
- Users find Zanda&#39;s **setup ease** invaluable, allowing effortless integration into their workflow and enhancing overall productivity.
- Users value the **clear scheduling interface** of Zanda, enabling efficient appointment management and seamless Google Calendar integration.
- Users find Zanda to be **incredibly helpful** , enhancing practice management with responsive support and user-friendly features.

**Cons:**

- Users find **automations unclear** , complicating therapy setups and increasing the need for manual interventions in various processes.
- Users find the **limited features** in Zanda restrict functionality, complicating room bookings and overall scheduling management.
- Users face significant **booking issues** with Zanda, as room functionality is limited and lacks integration with existing tools.
- Users find the **setup process complex** , making it frustrating and time-consuming to configure automations and features effectively.
- Users express frustration over **payment issues** , like manual scoring for tools and limited calendar access for admin staff.

#### What Are Recent G2 Reviews of Zanda (formerly Power Diary)?

**"[All-In-One Platform with Room for Improvement](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)"**

**Rating:** 5.0/5.0 stars
*— Leah F.*

[Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)

---

**"[Powerdiary is like having an assistant](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)"**

**Rating:** 4.5/5.0 stars
*— Karen M.*

[Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)

---


#### What Are G2 Users Discussing About Zanda (formerly Power Diary)?

- [What does Power Diary do?](https://www.g2.com/discussions/what-does-power-diary-do) - 1 comment
- [Is there an app for power diary?](https://www.g2.com/discussions/is-there-an-app-for-power-diary) - 3 comments
- [What is the purpose of practice management software?](https://www.g2.com/discussions/what-is-the-purpose-of-practice-management-software)
- [What is power dairy?](https://www.g2.com/discussions/what-is-power-dairy) - 1 comment

### 5. [Klara](https://www.g2.com/products/klara/reviews)
Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows.


**Average Rating:** 4.6/5.0
**Total Reviews:** 105
**How Do G2 Users Rate Klara?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.5/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 9.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.2/10 (Category avg: 8.7/10)

**Who Is the Company Behind Klara?**

- **Seller:** [Klara](https://www.g2.com/sellers/klara)
- **Company Website:** https://www.klara.com/
- **Year Founded:** 2013
- **HQ Location:** New York, NY
- **LinkedIn® Page:** https://www.linkedin.com/company/getklara/ (89 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 72% Small-Business, 21% Mid-Market


#### What Are Klara's Pros and Cons?

**Pros:**

- Communication (24 reviews)
- Ease of Use (21 reviews)
- Patient Communication (18 reviews)
- Texting Communication (12 reviews)
- User Interface (11 reviews)

**Cons:**

- Limited Features (6 reviews)
- Communication Issues (5 reviews)
- Messaging Issues (5 reviews)
- Search Issues (5 reviews)
- Limited Messaging Features (3 reviews)


### What Do G2 Reviewers Say About Klara?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **easy communication** with patients through Klara, appreciating its safety and accessibility.
- Users appreciate the **ease of use** of Klara, enjoying seamless communication and customization features for patient interactions.
- Users appreciate the **ease of patient communication** , finding it simple and accessible for effective interactions.
- Users value the **efficient texting communication** of Klara, significantly enhancing patient interactions and streamlining processes.
- Users appreciate the **easy and intuitive interface** of Klara, enhancing patient communication and boosting productivity.

**Cons:**

- Users express frustration with Klara&#39;s **limited features** , finding setup difficult and lacking necessary editing capabilities.
- Users face significant **communication issues** with Klara, including difficulty navigating closed conversations and inadequate customer support.
- Users face **messaging issues** in Klara, with difficulties in setup, readability, and inefficiencies in communication flow.
- Users struggle with **search issues** , finding it difficult to locate closed conversations and specific patients efficiently.
- Users find Klara&#39;s **limited messaging features** frustrating, as they lack editable options and straightforward communication methods.

#### What Are Recent G2 Reviews of Klara?

**"[Enhanced Patient Communication, Easy Setup](https://www.g2.com/survey_responses/klara-review-12000889)"**

**Rating:** 5.0/5.0 stars
*— Abigail S.*

[Read full review](https://www.g2.com/survey_responses/klara-review-12000889)

---

**"[Effortless Patient Communication with Klara](https://www.g2.com/survey_responses/klara-review-12657112)"**

**Rating:** 4.5/5.0 stars
*— KRUNAL P.*

[Read full review](https://www.g2.com/survey_responses/klara-review-12657112)

---


#### What Are G2 Users Discussing About Klara?

- [What is Klara used for?](https://www.g2.com/discussions/what-is-klara-used-for)
- [What does Klara do?](https://www.g2.com/discussions/what-does-klara-do) - 1 comment
- [What is Klara app?](https://www.g2.com/discussions/what-is-klara-app) - 1 comment
- [How much does Klara cost?](https://www.g2.com/discussions/how-much-does-klara-cost) - 1 comment

### 6. [Doxy.me](https://www.g2.com/products/doxy-me/reviews)
The simple, free &amp; secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.


**Average Rating:** 4.5/5.0
**Total Reviews:** 98
**How Do G2 Users Rate Doxy.me?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.2/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 5.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Doxy.me?**

- **Seller:** [Doxy.me](https://www.g2.com/sellers/doxy-me)
- **Year Founded:** 2014
- **HQ Location:** Charleston, US
- **Twitter:** @doxyme (3,662 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9311717/ (118 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 85% Small-Business, 11% Mid-Market


#### What Are Doxy.me's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Easy Access (1 reviews)
- Efficiency (1 reviews)
- Navigation Ease (1 reviews)
- Setup Ease (1 reviews)

**Cons:**

- Video Conferencing Issues (1 reviews)


### What Do G2 Reviewers Say About Doxy.me?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Doxy.me&#39;s **ease of use** remarkable, making client meetings simple and effective for professionals.
- Users value the **easy access** of Doxy.me, enabling seamless patient login and convenient visit completion.
- Users commend the **efficiency** of Doxy.me, simplifying client meetings while ensuring strong security features.
- Users value the **navigation ease** of Doxy.me, finding it intuitive for both clients and therapists.
- Users appreciate the **fast setup** of Doxy.me, which allows for an effortless experience for patients during visits.

**Cons:**

- Users experience occasional **technical glitches during video calls** , requiring troubleshooting and refreshing to maintain connection.

#### What Are Recent G2 Reviews of Doxy.me?

**"[Effortless Meetings and Top-Notch Security](https://www.g2.com/survey_responses/doxy-me-review-12053358)"**

**Rating:** 5.0/5.0 stars
*— Khazana M.*

[Read full review](https://www.g2.com/survey_responses/doxy-me-review-12053358)

---

**"[Effortless Navigation and Smooth Performance for All Users](https://www.g2.com/survey_responses/doxy-me-review-11903944)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Mental Health Care*

[Read full review](https://www.g2.com/survey_responses/doxy-me-review-11903944)

---


#### What Are G2 Users Discussing About Doxy.me?

- [How has Doxy.me supported your telemedicine services, and what features do you rely on most?](https://www.g2.com/discussions/how-has-doxy-me-supported-your-telemedicine-services-and-what-features-do-you-rely-on-most)
- [What is Doxy.me used for?](https://www.g2.com/discussions/doxy-me-what-is-doxy-me-used-for)
- [Is there a time limit on Doxy me?](https://www.g2.com/discussions/is-there-a-time-limit-on-doxy-me) - 1 comment
- [Is the free version of Doxy me Hipaa compliant?](https://www.g2.com/discussions/is-the-free-version-of-doxy-me-hipaa-compliant) - 1 comment
- [How do you use Doxy as a patient?](https://www.g2.com/discussions/how-do-you-use-doxy-as-a-patient) - 1 comment

### 7. [SimplePractice](https://www.g2.com/products/simplepractice/reviews)
SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself.


**Average Rating:** 4.1/5.0
**Total Reviews:** 126
**How Do G2 Users Rate SimplePractice?**

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.8/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 6.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.9/10 (Category avg: 8.7/10)

**Who Is the Company Behind SimplePractice?**

- **Seller:** [SimplePractice](https://www.g2.com/sellers/simplepractice)
- **Year Founded:** 2012
- **HQ Location:** Santa Monica, California
- **Twitter:** @simplepractice (2,441 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2686631/ (649 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 97% Small-Business, 2% Mid-Market


#### What Are SimplePractice's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Automation (3 reviews)
- Document Management (3 reviews)
- Easy Access (3 reviews)
- Features (3 reviews)

**Cons:**

- Limited Features (3 reviews)
- Inadequate Reporting (2 reviews)
- Inconvenience (2 reviews)
- Limited Customization (2 reviews)
- Limited Functionality (2 reviews)


### What Do G2 Reviewers Say About SimplePractice?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find SimplePractice to be **extremely user-friendly** , streamlining scheduling, billing, and documentation effortlessly in one platform.
- Users appreciate the **time-saving automation** features of SimplePractice, enhancing efficiency in scheduling, billing, and documentation.
- Users appreciate the **time-saving document management features** of SimplePractice, streamlining compliance, billing, and client interactions.
- Users appreciate the **easy access** to SimplePractice features, enhancing convenience for both practitioners and clients.
- Users appreciate the **time-saving features** of SimplePractice, streamlining compliance, billing, documentation, and telehealth seamlessly.

**Cons:**

- Users express frustration with the **limited features** , particularly in reporting and family case charting options.
- Users find **inadequate reporting** features, leading to extra work and limited customization for their practice&#39;s needs.
- Users face **inconveniences** with bugs and cumbersome workflows in SimplePractice, increasing their workload significantly.
- Users feel that **customization options are limited** , restricting their ability to improve their personal workflow within SimplePractice.
- Users feel the **limited functionality** of SimplePractice hinders customization and complicates essential workflows.

#### What Are Recent G2 Reviews of SimplePractice?

**"[Streamlined EHR with Telehealth Integration](https://www.g2.com/survey_responses/simplepractice-review-12220573)"**

**Rating:** 5.0/5.0 stars
*— Anamile G.*

[Read full review](https://www.g2.com/survey_responses/simplepractice-review-12220573)

---

**"[Easy to Use for Solo Providers—Keeps Scheduling and Reminders Flowing](https://www.g2.com/survey_responses/simplepractice-review-12652346)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Mental Health Care*

[Read full review](https://www.g2.com/survey_responses/simplepractice-review-12652346)

---


#### What Are G2 Users Discussing About SimplePractice?

- [What are the benefits and challenges of using SimplePractice for managing your practice?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-simplepractice-for-managing-your-practice)
- [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) - 1 comment
- [What is simple practice LLC?](https://www.g2.com/discussions/what-is-simple-practice-llc)
- [How much is simple practice per month?](https://www.g2.com/discussions/how-much-is-simple-practice-per-month)
- [Is simple practice an EHR?](https://www.g2.com/discussions/is-simple-practice-an-ehr)

### 8. [Updox](https://www.g2.com/products/updox/reviews)
With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text &amp; SMS, video chat, patient reminders, broadcast messaging and so much more.


**Average Rating:** 4.4/5.0
**Total Reviews:** 102
**How Do G2 Users Rate Updox?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.6/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Updox?**

- **Seller:** [EverPro](https://www.g2.com/sellers/everpro)
- **Year Founded:** 2016
- **HQ Location:** Denver, US
- **LinkedIn® Page:** https://www.linkedin.com/company/evercommerce/ (1,612 employees on LinkedIn®)
- **Ownership:** NASDAQ: EVCM

**Who Uses This Product?**
- **Who Uses This:** Medical Assistant, Office Manager
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 85% Small-Business, 9% Mid-Market



#### What Are Recent G2 Reviews of Updox?

**"[Excellent software for online consultation](https://www.g2.com/survey_responses/updox-review-8941267)"**

**Rating:** 5.0/5.0 stars
*— Khushi P.*

[Read full review](https://www.g2.com/survey_responses/updox-review-8941267)

---

**"[Great Software!!](https://www.g2.com/survey_responses/updox-review-8966403)"**

**Rating:** 5.0/5.0 stars
*— Avinash  A.*

[Read full review](https://www.g2.com/survey_responses/updox-review-8966403)

---


#### What Are G2 Users Discussing About Updox?

- [What are the benefits and drawbacks of using Updox for patient communication?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-updox-for-patient-communication)
- [How do I fax from Updox?](https://www.g2.com/discussions/how-do-i-fax-from-updox)
- [How much does Updox cost per month?](https://www.g2.com/discussions/how-much-does-updox-cost-per-month) - 2 comments
- [Does Updox have an app?](https://www.g2.com/discussions/does-updox-have-an-app) - 1 comment
- [What is Updox used for?](https://www.g2.com/discussions/what-is-updox-used-for) - 5 comments

### 9. [ModMed](https://www.g2.com/products/modmed/reviews)
At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes.


**Average Rating:** 4.5/5.0
**Total Reviews:** 361
**How Do G2 Users Rate ModMed?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.8/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.3/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.5/10 (Category avg: 8.7/10)

**Who Is the Company Behind ModMed?**

- **Seller:** [ModMed](https://www.g2.com/sellers/modmed)
- **Company Website:** https://www.modmed.com/
- **Year Founded:** 2010
- **HQ Location:** Boca Raton, Florida
- **Twitter:** @modmed (4,166 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1133049/ (2,323 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Practice Manager, Medical Assistant
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 45% Small-Business, 28% Mid-Market


#### What Are ModMed's Pros and Cons?

**Pros:**

- Ease of Use (166 reviews)
- Efficiency (121 reviews)
- Workflow Efficiency (68 reviews)
- Product Satisfaction (59 reviews)
- Setup Ease (57 reviews)

**Cons:**

- Poor System Functionality (27 reviews)
- Missing Features (26 reviews)
- Difficult Setup (24 reviews)
- Limited Features (24 reviews)
- Inadequate Reporting (22 reviews)


### What Do G2 Reviewers Say About ModMed?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find ModMed to be **incredibly user-friendly** , streamlining charting and documentation for dermatology practices with ease.
- Users value the **efficiency** of ModMed, enjoying streamlined processes and improved workflows in their dermatology practices.
- Users commend ModMed for its **workflow efficiency** , consolidating essential functions and enhancing practice operations seamlessly.
- Users praise the **tailored specialization for dermatology** in ModMed, which enhances workflow and operational efficiency significantly.
- Users love the **easy initial setup** of ModMed, which leads to a smooth transition and efficient workflow.

**Cons:**

- Users face **poor system functionality** in ModMed, complicating accessioning and causing inconsistencies in data and tracking.
- Users find **missing features** in ModMed frustrating, desiring more customization and essential functionalities for improved usability.
- Users report a **difficult setup** for ModMed, finding the initial process extensive and challenging, especially for newcomers.
- Users express concern over **limited features** in ModMed, finding some functionalities underdeveloped and lacking accessibility.
- Users experience **inadequate reporting** features, highlighting inefficiencies and inconsistencies across multiple data outputs.

#### What Are Recent G2 Reviews of ModMed?

**"[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)"**

**Rating:** 4.5/5.0 stars
*— Alisha J.*

[Read full review](https://www.g2.com/survey_responses/modmed-review-12939506)

---

**"[All-in-One ModMed Platform That Streamlines Check-In and Saves Time](https://www.g2.com/survey_responses/modmed-review-12914418)"**

**Rating:** 5.0/5.0 stars
*— Berenice A.*

[Read full review](https://www.g2.com/survey_responses/modmed-review-12914418)

---


#### What Are G2 Users Discussing About ModMed?

- [What do you like most about ModMed for healthcare management, and what would you suggest improving?](https://www.g2.com/discussions/what-do-you-like-most-about-modmed-for-healthcare-management-and-what-would-you-suggest-improving)
- [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment
- [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment
- [What is EMA software?](https://www.g2.com/discussions/what-is-ema-software)
- [What is EMA modernizing medicine?](https://www.g2.com/discussions/what-is-ema-modernizing-medicine)

### 10. [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews)
NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers.


**Average Rating:** 3.7/5.0
**Total Reviews:** 166
**How Do G2 Users Rate NextGen Healthcare EHR?**

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.3/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.6/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind NextGen Healthcare EHR?**

- **Seller:** [NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare)
- **Company Website:** https://www.nextgen.com
- **Year Founded:** 1974
- **HQ Location:** Remote
- **Twitter:** @NextGen (21,203 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12738/ (3,193 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 54% Mid-Market, 40% Small-Business


#### What Are NextGen Healthcare EHR's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Helpful (2 reviews)
- Learning (2 reviews)
- Customer Support (1 reviews)
- Customizability (1 reviews)

**Cons:**

- Difficult Navigation (2 reviews)
- Navigation Difficulty (2 reviews)
- Access Issues (1 reviews)
- Client Management (1 reviews)
- Confusing Features (1 reviews)


### What Do G2 Reviewers Say About NextGen Healthcare EHR?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **ease of training** with NextGen Healthcare EHR effective, benefiting from improved and responsive support.
- Users find NextGen Healthcare EHR&#39;s support to be **fast and helpful** , making training and implementation effective.
- Users commend the **ease of training** with NextGen Healthcare EHR, highlighting effective support and user-friendly interface.
- Users appreciate the **fast and helpful customer support** from NextGen Healthcare EHR, enhancing their overall experience.
- Users value the **customizability** of NextGen Healthcare EHR for accommodating various clinical needs and workflows.

**Cons:**

- Users find the **difficult navigation** of NextGen Healthcare EHR frustrating, hindering patient enrollment and access.
- Users find the **navigation difficult** , causing frustration with the patient portal and complications during enrollment.
- Users report **access issues** with the patient portal, making it difficult for patients to enroll and use effectively.
- Users express frustration with the **excessive clicks required** and the limitation of accessing only one patient chart at a time.
- Users find the **confusing features** of NextGen EHR frustrating, highlighting excessive clicks and single chart access limitations.

#### What Are Recent G2 Reviews of NextGen Healthcare EHR?

**"[NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)"**

**Rating:** 5.0/5.0 stars
*— Jose D.*

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)

---

**"[Robust Features with Slight Learning Curve](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)"**

**Rating:** 4.0/5.0 stars
*— Chez G.*

[Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)

---


#### What Are G2 Users Discussing About NextGen Healthcare EHR?

- [What is NextGen Healthcare EHR used for?](https://www.g2.com/discussions/what-is-nextgen-healthcare-ehr-used-for)
- [How much does NextGen EHR cost?](https://www.g2.com/discussions/how-much-does-nextgen-ehr-cost)
- [How do you use NextGen EHR?](https://www.g2.com/discussions/how-do-you-use-nextgen-ehr)
- [Who uses NextGen?](https://www.g2.com/discussions/who-uses-nextgen)
- [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment

### 11. [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews)
Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.


**Average Rating:** 4.1/5.0
**Total Reviews:** 255
**How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.7/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Tebra (previously Kareo + PatientPop)?**

- **Seller:** [Tebra](https://www.g2.com/sellers/tebra)
- **Company Website:** https://www.tebra.com/
- **HQ Location:** Corona del Mar, US
- **Twitter:** @TebraOfficial (11,001 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tebra/ (1,054 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 86% Small-Business, 11% Mid-Market


#### What Are Tebra (previously Kareo + PatientPop)'s Pros and Cons?

**Pros:**

- Ease of Use (9 reviews)
- Customer Support (4 reviews)
- Efficiency (4 reviews)
- Features (4 reviews)
- Customizability (3 reviews)

**Cons:**

- Limited Features (5 reviews)
- Inadequate Reporting (4 reviews)
- Inefficiency (4 reviews)
- Billing Issues (3 reviews)
- Inefficient Reporting (3 reviews)


### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **user-friendly interface** of Tebra, making tasks quick and simple to complete.
- Users appreciate the **responsive customer support** of Tebra, with effective assistance and quick issue resolution.
- Users value the **efficient management** capabilities of Tebra, simplifying tasks for seamless medical billing processes.
- Users appreciate the **user-friendly app** of Tebra, benefiting from its AI notes and seamless integration.
- Users value the **high customizability** of Tebra, appreciating the variety of templates and customizable reports available.

**Cons:**

- Users find the **limited features** of Tebra restrictive, particularly in filtering, sorting, and billing functionalities.
- Users express concerns about **inadequate reporting** , needing to manually combine data and dealing with duplicate information.
- Users find the **inefficiency** in Tebra due to excessive clicking and slow implementation of necessary changes.
- Users face **billing issues** with Tebra, including slow claims processing and frustrations with patient case management.
- Users find the **reporting inefficient** , requiring manual data exports and lacking necessary customization options.

#### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

**"[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)"**

**Rating:** 5.0/5.0 stars
*— Belinda C.*

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)

---

**"[Easy to use!](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)"**

**Rating:** 5.0/5.0 stars
*— Dawn P.*

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)

---


#### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

- [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly)
- [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment
- [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm)
- [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment
- [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different)

### 12. [iPlum](https://www.g2.com/products/iplum/reviews)
Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you&#39;re confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What&#39;s more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.


**Average Rating:** 4.3/5.0
**Total Reviews:** 201
**How Do G2 Users Rate iPlum?**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.4/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind iPlum?**

- **Seller:** [iplum](https://www.g2.com/sellers/iplum)
- **Company Website:** https://iplum.com
- **Year Founded:** 2015
- **HQ Location:** Santa Clara, US
- **Twitter:** @iPlumApp (104 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9999628/ (8 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Therapist, Owner
- **Top Industries:** Mental Health Care, Health, Wellness and Fitness
- **Company Size:** 93% Small-Business, 6% Enterprise


#### What Are iPlum's Pros and Cons?

**Pros:**

- Ease of Use (104 reviews)
- HIPAA Compliance (52 reviews)
- Privacy (40 reviews)
- Easy Setup (38 reviews)
- Text Messaging (38 reviews)

**Cons:**

- Texting Issues (28 reviews)
- Call Issues (25 reviews)
- Complex Processes (21 reviews)
- Lack of Intuitiveness (19 reviews)
- Call Functionality Issues (18 reviews)


### What Do G2 Reviewers Say About iPlum?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of iPlum, highlighting its user-friendly app and seamless calling experience.
- Users appreciate the **HIPAA compliance** of iPlum, making it ideal for secure communication in their jobs.
- Users value iPlum for its **HIPAA compliance** , ensuring secure communication while maintaining efficiency in school management.
- Users find iPlum&#39;s **easy setup** straightforward, ensuring a smooth experience for business communications.
- Users love the **privacy of text messaging** with iPlum, ensuring personal numbers remain confidential and secure.

**Cons:**

- Users often face **texting issues** that delay message access and complicate the setup process with iPlum.
- Users express frustration with **call issues** , including expensive features, limited interface, and unreliable call history.
- Users find the **complex processes** of iPlum frustrating, particularly with TCR approvals and feature limitations.
- Users find the **lack of intuitiveness** in iPlum&#39;s interface frustrating, hindering a smooth user experience.
- Users report **call functionality issues** with iPlum, including problems with transferring contacts and handling incoming calls.

#### What Are Recent G2 Reviews of iPlum?

**"[Secure Second Business Line That Keeps Client Communications Confidential](https://www.g2.com/survey_responses/iplum-review-13091234)"**

**Rating:** 5.0/5.0 stars
*— charles s.*

[Read full review](https://www.g2.com/survey_responses/iplum-review-13091234)

---

**"[Robust, HIPAA-Compliant Secondary Line Essential for Modern Patient Care](https://www.g2.com/survey_responses/iplum-review-13091266)"**

**Rating:** 5.0/5.0 stars
*— Amiram K.*

[Read full review](https://www.g2.com/survey_responses/iplum-review-13091266)

---


#### What Are G2 Users Discussing About iPlum?

- [What is iPlum used for?](https://www.g2.com/discussions/what-is-iplum-used-for)

### 13. [Curogram](https://www.g2.com/products/curogram/reviews)
Curogram is an all-in-one, HIPAA-compliant patient engagement and communication platform that seamlessly integrates with virtually any Electronic Medical Record (EMR) . Designed for medical offices, it simplifies front-office operations, boosts revenue, and significantly enhances the patient experience


**Average Rating:** 4.8/5.0
**Total Reviews:** 99
**How Do G2 Users Rate Curogram?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Telecommunications:** 10.0/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 10.0/10 (Category avg: 8.0/10)
- **Practice Specific:** 10.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Curogram?**

- **Seller:** [Curogram](https://www.g2.com/sellers/curogram)
- **Company Website:** https://curogram.com/
- **Year Founded:** 2016
- **HQ Location:** Newport Beach, US
- **LinkedIn® Page:** https://www.linkedin.com/company/curogram/ (97 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Office Manager
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 73% Small-Business, 11% Mid-Market


#### What Are Curogram's Pros and Cons?

**Pros:**

- Ease of Use (34 reviews)
- Communication (23 reviews)
- Patient Communication (22 reviews)
- Efficiency (19 reviews)
- Customer Support (18 reviews)

**Cons:**

- Texting Issues (5 reviews)
- Inadequate Reporting (4 reviews)
- Messaging Issues (4 reviews)
- Poor Integration (4 reviews)
- Poor Reporting (4 reviews)


### What Do G2 Reviewers Say About Curogram?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of Curogram, streamlining patient communication and enhancing workflow efficiency.
- Users appreciate the **simplicity and efficiency** of Curogram for seamless HIPAA-compliant patient communication.
- Users appreciate the **ease of patient communication** with Curogram, enhancing efficiency and engagement in their practice.
- Users commend Curogram for its **efficient patient communication** , streamlining workflows and enhancing overall operational ease.
- Users praise Curogram’s **responsive customer support** , making it easy to get help when needed for our clinic.

**Cons:**

- Users often face **texting issues** with Curogram, leading to confusion and disrupted workflows due to message routing errors.
- Users highlight **inadequate reporting** features, noting challenges with customization and integration that hinder efficient data tracking.
- Users experience **messaging issues** with Curogram, including lag and misrouted messages that disrupt workflow efficiency.
- Users highlight **poor integration** with existing systems, causing inefficiencies and complicating workflow across platforms.
- Users note **poor reporting** capabilities in Curogram, with integration and customization needing significant improvements for effective use.

#### What Are Recent G2 Reviews of Curogram?

**"[Effortless Patient Communication, Needs Better Merging](https://www.g2.com/survey_responses/curogram-review-12793642)"**

**Rating:** 5.0/5.0 stars
*— Kevin M.*

[Read full review](https://www.g2.com/survey_responses/curogram-review-12793642)

---

**"[Streamlined Patient Communication and Seamless Integration as well as Speedy Resolution of Issues](https://www.g2.com/survey_responses/curogram-review-12667095)"**

**Rating:** 5.0/5.0 stars
*— Michelle M.*

[Read full review](https://www.g2.com/survey_responses/curogram-review-12667095)

---



### 14. [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)
Pabau is the all-in-one practice management platform built to help healthcare clinics and med spas run smarter, grow faster, and deliver outstanding client care. Trusted by over 3500 practices worldwide, Pabau acts as your mission control – combining powerful revenue-driving tools with smart automations that save time and reduce admin. From integrated payments and card-on-file charging to EMRs, charting, calendars, online bookings, inventory tracking, and before-and-after photo storage – everything you need is in one place. Automate pre-care and after-care emails, send appointment reminders via SMS or email, manage your reputation, and run multi-location operations effortlessly. With Pabau, you’ll spend less time on admin and more time doing what you do best – while your marketing runs in the background.


**Average Rating:** 4.7/5.0
**Total Reviews:** 311
**How Do G2 Users Rate Pabau Practice Management?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.8/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 9.5/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Pabau Practice Management?**

- **Seller:** [Pabau](https://www.g2.com/sellers/pabau)
- **Year Founded:** 2012
- **HQ Location:** London, England
- **Twitter:** @PabauCRM (653 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/pabau-ltd/ (167 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Director, Doctor
- **Top Industries:** Medical Practice, Health, Wellness and Fitness
- **Company Size:** 100% Small-Business, 1% Mid-Market


#### What Are Pabau Practice Management's Pros and Cons?

**Pros:**

- Customer Support (72 reviews)
- Ease of Use (60 reviews)
- Helpful (57 reviews)
- Staff Support (43 reviews)
- Features (41 reviews)

**Cons:**

- Technical Issues (17 reviews)
- Complex Setup (15 reviews)
- Difficult Learning (14 reviews)
- Limited Features (12 reviews)
- Difficult Setup (11 reviews)


### What Do G2 Reviewers Say About Pabau Practice Management?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise the **first-class customer support** of Pabau Practice Management, noting helpfulness and professionalism during setup.
- Users find Pabau Practice Management incredibly **easy to use** , enjoying its all-in-one functionality and helpful support.
- Users commend Pabau for its **helpful support team** , ensuring a smooth onboarding process and easy navigation.
- Users value the **outstanding staff support** from Pabau, noting patience and thoroughness in addressing their needs.
- Users appreciate the **user-friendly interface and extensive features** of Pabau for effective client management.

**Cons:**

- Users occasionally face **technical issues** , including system errors and connection problems, despite overall satisfaction with Pabau.
- Users find the setup process **slightly confusing** , although helpful staff and guidance can ease the experience.
- Users find the **difficult learning curve** of Pabau can be overwhelming, impacting the onboarding experience for new users.
- Users find the **limited features** of Pabau Practice Management hinder usability and efficiency, especially on mobile.
- Users find the setup **difficult** due to its complexity and the time required to navigate various features.

#### What Are Recent G2 Reviews of Pabau Practice Management?

**"[An All-in-One Platform That Continues to Improve Our Practice](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Cosmetics*

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-13074761)

---

**"[Seamless All-in-One Clinic System with Great Pabau Support](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)"**

**Rating:** 5.0/5.0 stars
*— Nicole F.*

[Read full review](https://www.g2.com/survey_responses/pabau-practice-management-review-12789827)

---


#### What Are G2 Users Discussing About Pabau Practice Management?

- [What do you like most about Pabau for managing your medical practice, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-pabau-for-managing-your-medical-practice-and-what-improvements-would-you-suggest)

### 15. [Healthie](https://www.g2.com/products/healthie/reviews)
Healthie offers an industry-leading EMR, scheduling, and engagement platform for modern healthcare delivery. Healthie is a comprehensive tool for practice management and telehealth, and includes core business features: scheduling, billing (out-of-pocket and insurance), charting (intake forms, e-signature, and note-templates), document sharing, secure messaging, client food logging, and more. Healthie is HIPAA, SOC-2, PIPEDA, GDPR, and PCI-compliant. Healthie offers integration with various third-party applications such as Stripe, Fullscript, Zoom and more. Monthly subscriptions and support is offered via email, phone, and documentation. Healthie has a no-commitment free trial.


**Average Rating:** 3.9/5.0
**Total Reviews:** 21
**How Do G2 Users Rate Healthie?**

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.9/10)
- **Telecommunications:** 8.6/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.5/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Healthie?**

- **Seller:** [Healthie](https://www.g2.com/sellers/healthie)
- **Year Founded:** 2016
- **HQ Location:** New York
- **Twitter:** @GetHealthie (1,556 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10619369/ (186 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Health, Wellness and Fitness
- **Company Size:** 95% Small-Business


#### What Are Healthie's Pros and Cons?

**Pros:**

- Features (6 reviews)
- Scheduling (4 reviews)
- Customer Support (3 reviews)
- Customization (3 reviews)
- Appointment Scheduling (2 reviews)

**Cons:**

- Not User-Friendly (3 reviews)
- Time-Consuming (3 reviews)
- Limited Integration (2 reviews)
- Navigation Difficulty (2 reviews)
- Poor Customer Support (2 reviews)


### What Do G2 Reviewers Say About Healthie?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **customizable and comprehensive features** of Healthie, seamlessly integrating essential tools for efficient practice management.
- Users love the **user-friendly scheduling** feature of Healthie, streamlining patient appointments effortlessly for solo practitioners.
- Users commend the **excellent customer support** of Healthie, appreciating their dedication to client success and satisfaction.
- Users appreciate the **customizable features** of Healthie, making it easy to tailor the program to their specific practice needs.
- Users appreciate the **convenient appointment scheduling** on Healthie, streamlining their workflow and enhancing client interaction.

**Cons:**

- Users find Healthie to be **not user-friendly** due to complicated processes and inadequate customer support.
- Users find the **onboarding and food tracking processes time-consuming** , impacting overall efficiency and user satisfaction with Healthie.
- Users find the **limited integration** with GoHighLevel frustrating, leading to inefficient manual processes and patient reminder overlaps.
- Users find **navigation difficult** due to multiple clicks needed for onboarding and adding information in Healthie.
- Users express frustration over **poor customer support** , as phone assistance is unavailable and email responses are unhelpful.

#### What Are Recent G2 Reviews of Healthie?

**"[So happy I found Healthie!](https://www.g2.com/survey_responses/healthie-review-11448809)"**

**Rating:** 5.0/5.0 stars
*— Carlyn J.*

[Read full review](https://www.g2.com/survey_responses/healthie-review-11448809)

---

**"[Healthie is a great EHR and Client Management option for clinicians.](https://www.g2.com/survey_responses/healthie-review-11290221)"**

**Rating:** 4.0/5.0 stars
*— Dr. Jeanette D.*

[Read full review](https://www.g2.com/survey_responses/healthie-review-11290221)

---


#### What Are G2 Users Discussing About Healthie?

- [What is Healthie used for?](https://www.g2.com/discussions/what-is-healthie-used-for)

### 16. [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews)
TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count.


**Average Rating:** 4.2/5.0
**Total Reviews:** 125
**How Do G2 Users Rate TheraNest by Ensora Health?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)

**Who Is the Company Behind TheraNest by Ensora Health?**

- **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands)
- **Company Website:** https://ensorahealth.com/
- **Year Founded:** 2020
- **HQ Location:** Birmingham, US
- **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Therapist
- **Top Industries:** Mental Health Care
- **Company Size:** 90% Small-Business, 5% Mid-Market


#### What Are TheraNest by Ensora Health's Pros and Cons?

**Pros:**

- Ease of Use (35 reviews)
- Document Management (15 reviews)
- Booking Ease (11 reviews)
- Features (11 reviews)
- Scheduling (11 reviews)

**Cons:**

- Technical Issues (13 reviews)
- Limited Features (9 reviews)
- Poor Navigation (7 reviews)
- Interface Issues (5 reviews)
- Poor Customer Support (5 reviews)


### What Do G2 Reviewers Say About TheraNest by Ensora Health?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **ease of use** of TheraNest, benefiting from streamlined note-taking, scheduling, and billing in one place.
- Users appreciate the **ease of managing client information and appointments** with TheraNest, making practice management seamless.
- Users appreciate the **booking ease** of TheraNest, noting how simple it is to manage appointments and contacts.
- Users value the **comprehensive and flexible features** of TheraNest, enhancing their business operations and client communication.
- Users value the **easy-to-manage scheduling** feature of TheraNest, enhancing efficiency and simplifying their workflow.

**Cons:**

- Users frequently face **technical issues** with TheraNest, impacting client communications and overall service effectiveness.
- Users express frustration with the **limited features** , finding navigation and certain tasks complicated and time-consuming.
- Users find **navigation challenging** on TheraNest, especially when locating tabs and troubleshooting issues efficiently.
- Users experience **interface issues** with TheraNest, finding it buggy and unintuitive, complicating their workflow significantly.
- Users express frustration with **poor customer support** , noting difficulties in troubleshooting problems and slow response times.

#### What Are Recent G2 Reviews of TheraNest by Ensora Health?

**"[Great customer support, fairly easy to use](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559)"**

**Rating:** 4.5/5.0 stars
*— Quentin  E.*

[Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559)

---

**"[Super Easy to Navigate and Visually Intuitive](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767)"**

**Rating:** 5.0/5.0 stars
*— Staci .*

[Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767)

---


#### What Are G2 Users Discussing About TheraNest by Ensora Health?

- [What is TheraNest used for?](https://www.g2.com/discussions/what-is-theranest-used-for)
- [What does TheraNest do?](https://www.g2.com/discussions/what-does-theranest-do)
- [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) - 1 comment
- [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) - 1 comment
- [How much does TheraNest cost?](https://www.g2.com/discussions/how-much-does-theranest-cost)

### 17. [Buzz Medical Messenger](https://www.g2.com/products/buzz-medical-messenger/reviews)
Buzz® from Skyscape® is the ultimate all in one HIPAA-compliant texting and clinical collaboration telehealth platform for healthcare stakeholders, administrators, and providers. Buzz streamlines patient care and coordination, delivers cost savings, enhances staff satisfaction, and has been shown in case studies to bolster Medicare Star Ratings. Buzz offers the simplicity of instant messaging to harness the familiarity of the everyday texting (SMS or iMessage) to get HIPAA-compliant texting combined with powerful features like document sharing, e-signatures, tele-health and AI integration with Skyscape&#39;s trusted clinical library for effective collaboration. The result is a fully customizable, HIPAA-secure platform that makes care coordination and patient communication effortless and secure. Healthcare providers can use Buzz on mobile devices or web browsers interchangeably. \*\* Proof Points - Enhanced Patient Satisfaction &amp; Business Outcomes Buzz streamlines administrative tasks, allowing for greater patient volume without increased administrative strain. Patient onboarding becomes seamless, involving simple steps like creating group texts for efficient communication across multiple providers. A testament to Buzz&#39;s impact? One home healthcare provider expanded their patient base by 33%, with only a 10% staffing increase in one year. In multiple case studies, the healthcare agency increased the Medicare CMS Star rating - in one case from 2.5 to 5! These ratings reflect heavily on quality of care and patient satisfaction. Buzz enhances both with open lines of communication and real-time case management. With features like BuzzLink, care teams can connect with their patients via secure messages or video or phone calls securely backed by Buzz servers. \*\* Streamlined Paperwork for Staff Buzz incorporates the document workflow, including the annotation and digital signatures, to enable working with Adobe PDF or Microsoft Office documents without leaving the platform. Powerful Group management, referral management, and the real-time coordination of staff members reduce hassles and improve the organization&#39;s efficiency. Innovative integration of telephony, video calls, bulk messaging, fax, and email routing to groups and patient communication makes the platform appealing to all staff within an organization. \*\* Integrated Communication Channels In addition to providing intuitive 1:1 and Group channels of communication to share messages, reports, documents, X-rays, audio, videos, and more, Buzz is unique in aggregating all traditional forms of communication like fax, telephony with virtual bi-directional phone and caller ID capability, live video for telehealth, emails, and SMS to offer a unique all-in-one platform. All the information is readily available on the Buzz Platform for instant access. \*\* Perfect EHR Companion Buzz also provides easy, effective bi-directional integration with EHRs (EMRs) such as PointClickCare, Epic, Homecare Homebase, AdvancedMD, and many more. It presents information about patients in a conversational style, making access to vital patient data—medications, progress notes, allergies, immunizations, directives, etc.—a one-touch process. Conversations between providers and families can be seamlessly integrated as notes in the patient record. Buzz doesn&#39;t just make healthcare more efficient; it redefines it. With Buzz, your organization can manage additional patients cost-effectively while improving communication among staff and customers. For more information or to access this transformative software, visit https://buzz.skyscape.com. Explore the future of healthcare with Buzz.


**Average Rating:** 4.9/5.0
**Total Reviews:** 88
**How Do G2 Users Rate Buzz Medical Messenger?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.6/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.9/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Buzz Medical Messenger?**

- **Seller:** [Skyscape®](https://www.g2.com/sellers/skyscape)
- **Company Website:** https://buzz.skyscape.com/
- **Year Founded:** 1993
- **HQ Location:** Marlborough, MASSACHUSETTS
- **Twitter:** @skyscapeinc (1,832 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/35448 (125 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 65% Small-Business, 26% Mid-Market


#### What Are Buzz Medical Messenger's Pros and Cons?

**Pros:**

- Communication (12 reviews)
- Features (8 reviews)
- Document Management (7 reviews)
- HIPAA Compliance (7 reviews)
- Secure Communication (6 reviews)

**Cons:**

- Limited Features (2 reviews)
- Not User-Friendly (2 reviews)
- Limited Messaging Features (1 reviews)
- Notification Issues (1 reviews)
- Poor Usability (1 reviews)


### What Do G2 Reviewers Say About Buzz Medical Messenger?
*AI-generated summary from verified user reviews*

**Pros:**

- Users enjoy the **wide range of communication options** in Buzz Medical Messenger, enhancing collaboration in healthcare effectively.
- Users appreciate the **intuitive interface and AI integration** of Buzz Medical Messenger, enhancing productivity and workflow efficiency.
- Users value the **efficient document management** of Buzz Medical Messenger, enhancing communication and compliance in their workflow.
- Users value the **HIPAA compliance** of Buzz Medical Messenger, ensuring secure communication and trust in patient privacy.
- Users value the **secure communication** of Buzz Medical Messenger, ensuring compliant and safe interactions across teams.

**Cons:**

- Users find the **limited features** of Buzz Medical Messenger hinder functionality, especially for mobile thread management.
- Users find Buzz Medical Messenger **not user-friendly** due to issues with app features and small fonts on mobile.
- Users find **limited messaging features** frustrating, as options like flagging are only available on desktop, not in-app.
- Users report **notification issues** with Buzz Medical Messenger, noting features like flagging are limited to desktop use.
- Users struggle with **poor usability** due to small fonts and unoptimized fields for mobile screens.

#### What Are Recent G2 Reviews of Buzz Medical Messenger?

**"[Still a Great Experience!](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7782113)"**

**Rating:** 5.0/5.0 stars
*— Manoj R.*

[Read full review](https://www.g2.com/survey_responses/buzz-medical-messenger-review-7782113)

---

**"[A covert scheme for a thorough platform for medical communication and feature-rich](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8234772)"**

**Rating:** 5.0/5.0 stars
*— Pritam S.*

[Read full review](https://www.g2.com/survey_responses/buzz-medical-messenger-review-8234772)

---



### 18. [OhMD](https://www.g2.com/products/ohmd/reviews)
OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed


**Average Rating:** 4.8/5.0
**Total Reviews:** 170
**How Do G2 Users Rate OhMD?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.7/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 9.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.9/10 (Category avg: 8.7/10)

**Who Is the Company Behind OhMD?**

- **Seller:** [OhMD](https://www.g2.com/sellers/ohmd)
- **Company Website:** https://www.ohmd.com/
- **Year Founded:** 2016
- **HQ Location:** Burlington, Vermont
- **LinkedIn® Page:** https://www.linkedin.com/company/3265568/ (47 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Office Manager, Medical Assistant
- **Top Industries:** Medical Practice, Hospital &amp; Health Care
- **Company Size:** 54% Small-Business, 45% Mid-Market


#### What Are OhMD's Pros and Cons?

**Pros:**

- Communication (23 reviews)
- Patient Communication (20 reviews)
- Ease of Use (16 reviews)
- Texting Feature (16 reviews)
- Customer Communication (11 reviews)

**Cons:**

- Messaging Issues (8 reviews)
- Limited Features (6 reviews)
- Limited Messaging Features (6 reviews)
- Missing Features (5 reviews)
- Technical Issues (4 reviews)


### What Do G2 Reviewers Say About OhMD?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of communication** with patients via OhMD, enhancing connection without giving personal numbers.
- Users appreciate the **convenient patient communication** with OhMD, enhancing connection without sharing personal contact information.
- Users love the **ease of use** , appreciating the quick, bidirectional communication that enhances patient interaction.
- Users value the **seamless patient communication** through OhMD&#39;s texting feature, reducing missed calls and enhancing connection.
- Users appreciate the **efficient patient communication** of OhMD, making interactions seamless and convenient.

**Cons:**

- Users express concerns over **messaging issues** , including privacy limitations and the need to refresh for new messages.
- Users find the **limited features** of OhMD hinder productivity and wish for more functionalities to be implemented.
- Users express frustration over **limited messaging features** , hindering productivity and making patient communication cumbersome.
- Users express a desire for **missing features** in OhMD, hoping for enhancements like better mobile functionality and reporting analytics.
- Users face occasional **technical issues** , such as slow performance and temporary glitches, but they do not hinder usage significantly.

#### What Are Recent G2 Reviews of OhMD?

**"[Love OHMD](https://www.g2.com/survey_responses/ohmd-review-11664821)"**

**Rating:** 5.0/5.0 stars
*— Lisa S.*

[Read full review](https://www.g2.com/survey_responses/ohmd-review-11664821)

---

**"[OhMD easy to integrate](https://www.g2.com/survey_responses/ohmd-review-11680721)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Medical Practice*

[Read full review](https://www.g2.com/survey_responses/ohmd-review-11680721)

---


#### What Are G2 Users Discussing About OhMD?

- [What is OhMD used for?](https://www.g2.com/discussions/what-is-ohmd-used-for)

### 19. [Mend](https://www.g2.com/products/mend/reviews)
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers. Our platform connects every major touchpoint in the outpatient experience so patients and staff can move seamlessly from scheduling to intake to ongoing communication without switching systems or navigating unnecessary steps. Organizations rely on Mend for self scheduling, digital intake, automated forms, two way patient messaging, reminders, Smart Waitlist matching, online payments, and video visits. Patients can complete everything from any device through a single integrated workflow, which significantly increases participation and reduces confusion and missed appointments. Mend works alongside leading EHR systems, which allows teams to enhance their operations without replacing their system of record. Staff reduce manual work, lower phone volume, and gain clearer insight into daily performance. Mend also provides AI attendance prediction, measurement based care automation, and real time operational dashboards that support higher provider utilization and stronger organizational outcomes. Patients gain a streamlined and accessible experience that supports timely treatment. Organizations gain higher show rates, increased revenue capture, and more time for mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help outpatient organizations deliver effective and compassionate care at scale.


**Average Rating:** 4.7/5.0
**Total Reviews:** 105
**How Do G2 Users Rate Mend?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.6/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.8/10 (Category avg: 8.0/10)
- **Practice Specific:** 9.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Mend?**

- **Seller:** [Mendfamily](https://www.g2.com/sellers/mendfamily)
- **Year Founded:** 2014
- **HQ Location:** Orlando, Florida
- **LinkedIn® Page:** https://www.linkedin.com/company/mendfamily (75 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Mental Health Care
- **Company Size:** 50% Small-Business, 33% Mid-Market


#### What Are Mend's Pros and Cons?

**Pros:**

- Communication (2 reviews)
- Telehealth Services (2 reviews)
- Appointment Scheduling (1 reviews)
- Communication Efficiency (1 reviews)
- Ease of Use (1 reviews)



### What Do G2 Reviewers Say About Mend?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **convenience and relatability** of Mend&#39;s communication, making discussions about mental health feel comfortable.
- Users value the **convenience of telehealth appointments** , feeling comfortable discussing personal issues from home via video chat.
- Users value the **convenience of home appointments** provided by Mend, enhancing flexibility and ease of scheduling.
- Users value the **communication efficiency** of Mend, feeling comfortable discussing personal issues in a relatable manner.
- Users find Mend&#39;s **ease of use** convenient, feeling comfortable and listened to during video consultations.


#### What Are Recent G2 Reviews of Mend?

**"[Convenient, High-Quality Telehealth That Expands Access to Care](https://www.g2.com/survey_responses/mend-review-12629036)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Mental Health Care*

[Read full review](https://www.g2.com/survey_responses/mend-review-12629036)

---

**"[Elevates Virtual Healthcare Appointments a great secure platform](https://www.g2.com/survey_responses/mend-review-12635255)"**

**Rating:** 5.0/5.0 stars
*— Ivan S.*

[Read full review](https://www.g2.com/survey_responses/mend-review-12635255)

---


#### What Are G2 Users Discussing About Mend?

- [What is your primary use case for Mend, and how has it improved your patient engagement?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-mend-and-how-has-it-improved-your-patient-engagement)
- [Is mend HIPAA compliant?](https://www.g2.com/discussions/is-mend-hipaa-compliant) - 1 comment
- [What company is MEND?](https://www.g2.com/discussions/what-company-is-mend)
- [How much does mend cost?](https://www.g2.com/discussions/how-much-does-mend-cost)
- [How does mend telemedicine work?](https://www.g2.com/discussions/how-does-mend-telemedicine-work)

### 20. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews)
Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software&#39;s design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software&#39;s compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers.


**Average Rating:** 4.2/5.0
**Total Reviews:** 117
**How Do G2 Users Rate Raintree Systems?**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.4/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 8.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 7.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind Raintree Systems?**

- **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems)
- **Company Website:** https://www.raintreeinc.com
- **Year Founded:** 1983
- **HQ Location:** Chandler, AZ
- **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (303 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 46% Mid-Market, 40% Small-Business


#### What Are Raintree Systems's Pros and Cons?

**Pros:**

- Ease of Use (17 reviews)
- Features (17 reviews)
- Efficiency (16 reviews)
- Helpful (11 reviews)
- Business Efficiency (8 reviews)

**Cons:**

- Not User-Friendly (14 reviews)
- Poor Usability (13 reviews)
- System Usability (11 reviews)
- Navigation Difficulty (9 reviews)
- Difficult Navigation (8 reviews)


### What Do G2 Reviewers Say About Raintree Systems?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Raintree Systems, enjoying the convenience of an all-in-one platform.
- Users appreciate the **all-in-one system** of Raintree Systems, enhancing client management and workflow efficiency.
- Users find Raintree Systems enhances **efficiency** in tracking and communication, streamlining office processes significantly.
- Users value Raintree Systems for its **helpful features** that enhance tracking, communication, and therapy management.
- Users praise Raintree Systems for its **enhanced business efficiency** , streamlining communication, documentation, and reporting processes.

**Cons:**

- Users find Raintree Systems **not user-friendly** , citing a confusing interface and insufficient training for new users.
- Users find **poor usability** of Raintree Systems frustrating, especially for new users and lacking necessary support and training.
- Users struggle with **system usability** in Raintree Systems, finding it complicated and unintuitive, especially for newcomers.
- Users find the **navigation difficult** , especially newcomers who struggle with the outdated interface and overwhelming features.
- Users find the **difficult navigation** overwhelming, especially due to numerous options and slow loading times.

#### What Are Recent G2 Reviews of Raintree Systems?

**"[Strong Features but Room for Improvement](https://www.g2.com/survey_responses/raintree-systems-review-11353838)"**

**Rating:** 4.0/5.0 stars
*— Courtni D.*

[Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838)

---

**"[Raintree Makes Therapy Documentation Fast and Effortless](https://www.g2.com/survey_responses/raintree-systems-review-13068969)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital &amp; Health Care*

[Read full review](https://www.g2.com/survey_responses/raintree-systems-review-13068969)

---


#### What Are G2 Users Discussing About Raintree Systems?

- [What is Raintree Systems | Therapy &amp; Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment

### 21. [Solaborate Messenger](https://www.g2.com/products/solaborate-messenger/reviews)
Solaborate Messenger is a comprehensive communication and collaboration platform designed to enhance real-time interactions for professionals and consumers. It offers a suite of tools that facilitate seamless video calls, document sharing, screen casting, and remote monitoring of home or office environments. By integrating both software and hardware solutions, Solaborate Messenger aims to streamline communication processes, boost productivity, and support a balanced work-life dynamic. Key Features and Functionality: - Video Communication: High-quality video calls that support both individual and group interactions. - Document Sharing: Effortless sharing and organization of files and documents within the platform. - Screen Sharing and Casting: Users can share their screens or cast content, facilitating presentations and collaborative work. - Remote Monitoring: Capabilities to monitor home or office spaces remotely, enhancing security and oversight. - Integration with HELLO Devices: Compatibility with Solaborate&#39;s HELLO devices, transforming any TV into a multifunctional communication hub. Primary Value and User Solutions: Solaborate Messenger addresses the need for an integrated communication platform that combines various tools into a single, user-friendly interface. By offering features like video conferencing, file sharing, and remote monitoring, it eliminates the need for multiple disparate applications, thereby reducing complexity and improving efficiency. This integration is particularly beneficial for professionals seeking to enhance collaboration, maintain connectivity, and manage their work environments effectively, all while supporting a harmonious balance between professional and personal life.


**Average Rating:** 4.3/5.0
**Total Reviews:** 45
**How Do G2 Users Rate Solaborate Messenger?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)

**Who Is the Company Behind Solaborate Messenger?**

- **Seller:** [Solaborate](https://www.g2.com/sellers/solaborate)
- **Year Founded:** 2016
- **HQ Location:** Los Angeles, California
- **Twitter:** @Solaborate (1,253 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9189518

**Who Uses This Product?**
- **Top Industries:** Telecommunications, Accounting
- **Company Size:** 49% Small-Business, 29% Enterprise


#### What Are Solaborate Messenger's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Security (4 reviews)
- Cross-Platform (3 reviews)
- User Interface (3 reviews)
- Audio Quality (2 reviews)

**Cons:**

- Limited Features (3 reviews)
- Customer Support (1 reviews)
- Integration Issues (1 reviews)
- Limited Integrations (1 reviews)
- Missing Features (1 reviews)


### What Do G2 Reviewers Say About Solaborate Messenger?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **ease of use** of Solaborate Messenger, enhancing productivity and streamlining communication effortlessly.
- Users appreciate the **high-level security** of Solaborate Messenger, ensuring privacy and data protection during communication.
- Users appreciate the **cross-platform compatibility** of Solaborate Messenger, enhancing connectivity across various devices and platforms.
- Users praise the **user-friendly interface** of Solaborate Messenger, highlighting its ease of use and impressive design.
- Users appreciate the **high audio quality** of Solaborate Messenger, enhancing their communication during teamwork and networking.

**Cons:**

- Users highlight the **limited features** of Solaborate Messenger, noting issues with integrations and app performance.
- Users face significant issues with **customer support** , highlighting unresponsiveness and lack of software updates from Solaborate.
- Users experience significant **integration issues** with Solaborate Messenger, lacking support and promised features, hindering usability.
- Users find the **limited integrations** of Solaborate Messenger restrict productivity and hinder workflow with essential tools.
- Users are frustrated by the **missing features** , including lack of updates and unfulfilled promised integrations with Solaborate Messenger.

#### What Are Recent G2 Reviews of Solaborate Messenger?

**"[Effective Sales Management with AI-Driven Features](https://www.g2.com/survey_responses/solaborate-messenger-review-11639233)"**

**Rating:** 4.0/5.0 stars
*— Girma  M.*

[Read full review](https://www.g2.com/survey_responses/solaborate-messenger-review-11639233)

---

**"[Solaborate Messenger: My Go-To for Secure Video Chats](https://www.g2.com/survey_responses/solaborate-messenger-review-11627252)"**

**Rating:** 4.0/5.0 stars
*— Tanya R.*

[Read full review](https://www.g2.com/survey_responses/solaborate-messenger-review-11627252)

---


#### What Are G2 Users Discussing About Solaborate Messenger?

- [What is Solaborate Messenger used for?](https://www.g2.com/discussions/what-is-solaborate-messenger-used-for)

### 22. [Rhinogram](https://www.g2.com/products/rhinogram-rhinogram/reviews)
Rhinogram&#39;s digital communication &amp; virtual care platform is designed for strategic healthcare facilities looking to reduce call volume, improve staff efficiency, and acquire new patients while providing empowered patient engagement and achieving high patient satisfaction. Healthcare facilities of all sizes are having to do more with less and less everyday. Rhinogram&#39;s complete engagement platform provides a market leading and innovative, AI powered, real-time communication platform, that empowers patient initiated communication and direct simple texts (SMS), multimedia texts (MMS) and live video messaging- giving healthcare facilities the ability to better engage with patients while streamlining workflows and consolidating disparate systems.


**Average Rating:** 4.8/5.0
**Total Reviews:** 50
**How Do G2 Users Rate Rhinogram?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Telecommunications:** 9.0/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 7.1/10 (Category avg: 8.0/10)
- **Practice Specific:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Rhinogram?**

- **Seller:** [Rhinogram](https://www.g2.com/sellers/rhinogram)
- **Year Founded:** 2015
- **HQ Location:** Chattanooga, US
- **Twitter:** @rhinogram (613 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rhinogram (20 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 91% Small-Business, 8% Mid-Market



#### What Are Recent G2 Reviews of Rhinogram?

**"[We love Rhinogram!](https://www.g2.com/survey_responses/rhinogram-review-8131645)"**

**Rating:** 5.0/5.0 stars
*— Ellyn P.*

[Read full review](https://www.g2.com/survey_responses/rhinogram-review-8131645)

---

**"[Rhinogram patient reminders.](https://www.g2.com/survey_responses/rhinogram-review-8109603)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Medical Practice*

[Read full review](https://www.g2.com/survey_responses/rhinogram-review-8109603)

---


#### What Are G2 Users Discussing About Rhinogram?

- [What is Rhinogram used for?](https://www.g2.com/discussions/what-is-rhinogram-used-for)

### 23. [CarePaths EHR and Measurement Based Care](https://www.g2.com/products/carepaths-ehr-and-measurement-based-care/reviews)
HIPAA Compliant &amp; ONC-Certified cloud-based electronic health record and practice management platform with telehealth and measurement based care. Solo-practitioners or groups of all shapes and sizes can grow and manage their practice for an affordable price. Accept e-referrals and offer telehealth, FREE eligibility, claim submissions, and online payment access, E-statements, online scheduling, appointment reminders, ready-to-use clinical documentation and customizable forms, secure messaging, outcomes monitoring, and more! With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments. The Automated Measurement-Based Care (MBC) feature streamlines the process of outcomes monitoring so clinicians can tailor their approach based on patient feedback for better therapy outcomes.


**Average Rating:** 3.9/5.0
**Total Reviews:** 43
**How Do G2 Users Rate CarePaths EHR and Measurement Based Care?**

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Telecommunications:** 7.5/10 (Category avg: 8.9/10)
- **Low Bandwidth Support:** 6.7/10 (Category avg: 8.0/10)
- **Practice Specific:** 5.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind CarePaths EHR and Measurement Based Care?**

- **Seller:** [CarePaths](https://www.g2.com/sellers/carepaths)
- **Year Founded:** 2000
- **HQ Location:** Vero Beach, Florida
- **Twitter:** @carepaths (123 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/4767143/ (10 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Mental Health Care, Hospital &amp; Health Care
- **Company Size:** 89% Small-Business, 7% Mid-Market



#### What Are Recent G2 Reviews of CarePaths EHR and Measurement Based Care?

**"[Really like MOST of the features and the affordability](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7378056)"**

**Rating:** 4.0/5.0 stars
*— Heidi N.*

[Read full review](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7378056)

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**"[Easy to use EHR](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7805619)"**

**Rating:** 4.0/5.0 stars
*— Katerina R.*

[Read full review](https://www.g2.com/survey_responses/carepaths-ehr-and-measurement-based-care-review-7805619)

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#### What Are G2 Users Discussing About CarePaths EHR and Measurement Based Care?

- [What is CarePaths EHR used for?](https://www.g2.com/discussions/what-is-carepaths-ehr-used-for)


## What Is Telemedicine Software?

[Health Care Software](https://www.g2.com/categories/health-care)

## What Software Categories Are Similar to Telemedicine Software?

- [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)
- [EHR Software](https://www.g2.com/categories/ehr)
- [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)



