--- title: Doxy.me Reviews meta_title: 'Doxy.me Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 98 reviews by the users' company size, role or industry to find out how Doxy.me works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 98 scale: '5' date_modified: '2026-10-17' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Doxy.me Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Doxy.me, finding it simple and efficient for their telehealth needs. (4 mentions)
Users praise the easy access of Doxy.me, facilitating seamless patient login and simple, effective usage. (1 mentions)
Users value the efficiency of Doxy.me, making client meetings straightforward and secure for organizations. (1 mentions)
Users appreciate the navigation ease of Doxy.me, finding it straightforward and smooth for both clients and therapists. (1 mentions)
Users appreciate the fast setup ease of Doxy.me, enabling a simple and effective experience for patients. (1 mentions)
Users experience occasional technical glitches during videos, requiring troubleshooting and refresh to resolve issues. (1 mentions)

Top Pros or Advantages of Doxy.me

Top Cons or Disadvantages of Doxy.me

Doxy.me Reviews (98)

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Doxy.me Reviews (98)

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4.5
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Khazana M.
KM
Khazana M.
Program Coordinator
Small-Business (50 or fewer emp.)
"Effortless Meetings and Top-Notch Security"
5/5
What do you like best about Doxy.me?

Ease of use and security features, especially for any organization providing services to clients. Meeting is made easy with this software. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I would love if multiple users could join a video conference on the free version of the software. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Effortless Navigation and Smooth Performance for All Users"
4.5/5
What do you like best about Doxy.me?

The platform is straightforward for both clients and therapists to navigate. It operates smoothly without any noticeable issues. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

At the moment, I don't have any dislikes regarding Doxy. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Simple and useful"
4/5
What do you like best about Doxy.me?

I like the presentation of it. Pretty simple to use. I use it a couple days of the week and it works just fine for me. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I have had any issues with it, it has just the right tools to make communications with patients possible. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to use"
4/5
What do you like best about Doxy.me?

Doxy is secure and easy to use. I like that when you're sharing your screen, there is a button to jump back to Doxy. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I wish the chat was active during screen sharing Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Easy HIPAA Telehealth Platform"
5/5
What do you like best about Doxy.me?

You are able to create a url for clients to access every time. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

There are sometimes technical glitches during videos. You are able to troubleshoot and refresh. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Use Doxy.me to enable telehealth visit - super easy to use"
5/5
What do you like best about Doxy.me?

Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Pricing is a little high for the advanced feature, but competitive. Would be nice to have different pricing tiers with some of the advanced features available at a lower price point. Don't need all the bells and whistles but waiting room would be a nice option for a lower price point. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Ease of use"
5/5
What do you like best about Doxy.me?

Doxy.me allows me to easily show new users how to set up online meetings with various patients and centers. I also like that it's online and I don't have to set up and maintain software. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I can't think of anything. We're very happy with it here. Review collected by and hosted on G2.com.

Lisa C.
LC
Lisa C.
Small-Business (50 or fewer emp.)
"Amazing and Safe Platform"
5/5
What do you like best about Doxy.me?

I love how easy Doxy is to use and the new updates that have been made with therapy tools are cool! The white board is super helpful and easy to use during therapy sessions! Doxy can be more stable client side if they have internet issues now which is awesome! The chat feature is very helpful if there are audio issues. Now being able to share sound in sessions too makes doing play therapy even better! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Sometimes getting support has been a challenge, but improving all the time. Review collected by and hosted on G2.com.

Maria S.
MS
Maria S.
Technician
Small-Business (50 or fewer emp.)
"Pretty user-friendly & enjoyable"
5/5
What do you like best about Doxy.me?

I think it's most helpful that it's up-to-date with its security & its user features. It updates appointments in real time & leaves important notifications whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

As long as the connection's okay on both ends, the site/app will work very efficiently & will be user-friendly. Otherwise, there are lags. Review collected by and hosted on G2.com.

Tritia F.
TF
Tritia F.
Licensed Professional Counselor
Small-Business (50 or fewer emp.)
"Awesome Platform!"
5/5
What do you like best about Doxy.me?

Love this platform! Awesome, easy to use features AND they support veteran owned business!! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

The forms provided are a bit wonky and is weird for the client/patient Review collected by and hosted on G2.com.