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Best Telemedicine Software for Medium-Sized Businesses

Emma Stein
ES
Researched and written by Emma Stein

Products classified in the overall Telemedicine category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Telemedicine to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Telemedicine category.

In addition to qualifying for inclusion in the Telemedicine Software category, to qualify for inclusion in the Medium-Sized Business Telemedicine Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Telemedicine Available
(170)4.8 out of 5
Optimized for quick response
6th Easiest To Use in Telemedicine software
Save to My Lists
Entry Level Price:Starting at $300.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together ac

    Users
    • Office Manager
    • Medical Assistant
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 54% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OhMD Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    24
    Patient Communication
    20
    Ease of Use
    16
    Texting Feature
    16
    Customer Communication
    11
    Cons
    Messaging Issues
    9
    Limited Messaging Features
    7
    Limited Features
    6
    Missing Features
    5
    Technical Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OhMD features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    Telecommunications
    Average: 8.8
    9.8
    Low Bandwidth Support
    Average: 8.0
    9.9
    Practice Specific
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OhMD
    Company Website
    Year Founded
    2016
    HQ Location
    Burlington, Vermont
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together ac

Users
  • Office Manager
  • Medical Assistant
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 54% Small-Business
  • 45% Mid-Market
OhMD Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
24
Patient Communication
20
Ease of Use
16
Texting Feature
16
Customer Communication
11
Cons
Messaging Issues
9
Limited Messaging Features
7
Limited Features
6
Missing Features
5
Technical Issues
4
OhMD features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.7
Telecommunications
Average: 8.8
9.8
Low Bandwidth Support
Average: 8.0
9.9
Practice Specific
Average: 8.6
Seller Details
Seller
OhMD
Company Website
Year Founded
2016
HQ Location
Burlington, Vermont
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(163)3.7 out of 5
Optimized for quick response
14th Easiest To Use in Telemedicine software
View top Consulting Services for NextGen Healthcare EHR
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that resul

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 56% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NextGen Healthcare EHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Helpful
    3
    Customizability
    2
    Customization
    2
    Customization Options
    2
    Cons
    Difficult Navigation
    3
    Navigation Difficulty
    2
    Poor Usability
    2
    Access Issues
    1
    Client Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NextGen Healthcare EHR features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Telecommunications
    Average: 8.8
    7.6
    Low Bandwidth Support
    Average: 8.0
    8.3
    Practice Specific
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1974
    HQ Location
    Remote
    Twitter
    @NextGen
    21,293 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,214 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that resul

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 56% Mid-Market
  • 38% Small-Business
NextGen Healthcare EHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Helpful
3
Customizability
2
Customization
2
Customization Options
2
Cons
Difficult Navigation
3
Navigation Difficulty
2
Poor Usability
2
Access Issues
1
Client Management
1
NextGen Healthcare EHR features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 8.8
8.3
Telecommunications
Average: 8.8
7.6
Low Bandwidth Support
Average: 8.0
8.3
Practice Specific
Average: 8.6
Seller Details
Company Website
Year Founded
1974
HQ Location
Remote
Twitter
@NextGen
21,293 Twitter followers
LinkedIn® Page
www.linkedin.com
3,214 employees on LinkedIn®

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(118)4.2 out of 5
13th Easiest To Use in Telemedicine software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

    Users
    No information available
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Raintree is a customizable, template-driven electronic medical record (EMR) system that aims to improve efficiency in medical practices by integrating various features such as scheduling, billing, and documentation.
    • Reviewers frequently mention the system's versatility, its ability to automate processes, and its continuous improvements, particularly in billing and collections, as well as the convenience of having all necessary information in one place.
    • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and that customizations can be expensive and sometimes limit the ability to integrate updates, also the visual appeal of the system is considered outdated by some users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Raintree Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    18
    Ease of Use
    17
    Efficiency
    16
    Helpful
    12
    Business Efficiency
    9
    Cons
    Not User-Friendly
    14
    Poor Usability
    13
    System Usability
    11
    Navigation Difficulty
    9
    Difficult Navigation
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Raintree Systems features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.8
    7.4
    Telecommunications
    Average: 8.8
    8.1
    Low Bandwidth Support
    Average: 8.0
    7.8
    Practice Specific
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1983
    HQ Location
    Temecula, CA
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

Users
No information available
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Raintree is a customizable, template-driven electronic medical record (EMR) system that aims to improve efficiency in medical practices by integrating various features such as scheduling, billing, and documentation.
  • Reviewers frequently mention the system's versatility, its ability to automate processes, and its continuous improvements, particularly in billing and collections, as well as the convenience of having all necessary information in one place.
  • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and that customizations can be expensive and sometimes limit the ability to integrate updates, also the visual appeal of the system is considered outdated by some users.
Raintree Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
18
Ease of Use
17
Efficiency
16
Helpful
12
Business Efficiency
9
Cons
Not User-Friendly
14
Poor Usability
13
System Usability
11
Navigation Difficulty
9
Difficult Navigation
8
Raintree Systems features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
7.4
Telecommunications
Average: 8.8
8.1
Low Bandwidth Support
Average: 8.0
7.8
Practice Specific
Average: 8.6
Seller Details
Company Website
Year Founded
1983
HQ Location
Temecula, CA
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
(120)4.7 out of 5
8th Easiest To Use in Telemedicine software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully int

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Mental Health Care
    Market Segment
    • 48% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Appointment Scheduling
    1
    Communication
    1
    Telehealth Services
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mend features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.6
    Telecommunications
    Average: 8.8
    8.8
    Low Bandwidth Support
    Average: 8.0
    9.4
    Practice Specific
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Orlando, Florida
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully int

Users
No information available
Industries
  • Hospital & Health Care
  • Mental Health Care
Market Segment
  • 48% Small-Business
  • 33% Mid-Market
Mend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Appointment Scheduling
1
Communication
1
Telehealth Services
1
Cons
This product has not yet received any negative sentiments.
Mend features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.6
Telecommunications
Average: 8.8
8.8
Low Bandwidth Support
Average: 8.0
9.4
Practice Specific
Average: 8.6
Seller Details
Year Founded
2014
HQ Location
Orlando, Florida
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
(97)4.5 out of 5
3rd Easiest To Use in Telemedicine software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already u

    Users
    No information available
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Doxy.me Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Access
    1
    Navigation Ease
    1
    Setup Ease
    1
    User Interface
    1
    Cons
    Video Conferencing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Doxy.me features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Telecommunications
    Average: 8.8
    5.0
    Low Bandwidth Support
    Average: 8.0
    9.0
    Practice Specific
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Doxy.me
    Year Founded
    2014
    HQ Location
    Charleston, US
    Twitter
    @doxyme
    3,682 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    120 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already u

Users
No information available
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
Doxy.me Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Access
1
Navigation Ease
1
Setup Ease
1
User Interface
1
Cons
Video Conferencing Issues
1
Doxy.me features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
9.2
Telecommunications
Average: 8.8
5.0
Low Bandwidth Support
Average: 8.0
9.0
Practice Specific
Average: 8.6
Seller Details
Seller
Doxy.me
Year Founded
2014
HQ Location
Charleston, US
Twitter
@doxyme
3,682 Twitter followers
LinkedIn® Page
www.linkedin.com
120 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Solaborate Messenger is a cross-platform messaging app.

    Users
    No information available
    Industries
    • Telecommunications
    • Accounting
    Market Segment
    • 49% Small-Business
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Solaborate Messenger Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Security
    4
    Cross-Platform
    3
    User Interface
    3
    Audio Quality
    2
    Cons
    Limited Features
    3
    Customer Support
    1
    Integration Issues
    1
    Limited Integrations
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Solaborate Messenger features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Los Angeles, California
    Twitter
    @Solaborate
    1,260 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Solaborate Messenger is a cross-platform messaging app.

Users
No information available
Industries
  • Telecommunications
  • Accounting
Market Segment
  • 49% Small-Business
  • 29% Enterprise
Solaborate Messenger Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Security
4
Cross-Platform
3
User Interface
3
Audio Quality
2
Cons
Limited Features
3
Customer Support
1
Integration Issues
1
Limited Integrations
1
Missing Features
1
Solaborate Messenger features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Los Angeles, California
Twitter
@Solaborate
1,260 Twitter followers
LinkedIn® Page
www.linkedin.com