# Talkspace Reviews **Vendor:** Talkspace **Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Average Rating:** 3.9/5.0 **Total Reviews:** 12 ## About Talkspace Mission at Talkspace is to make therapy affordable and accessible to everyone. They have a network of professional, licensed therapists available for consultations and long-term treatment plans, all via your smartphone or the web. ## Talkspace Pros & Cons **What users like:** - Users value the **accessibility** of Talkspace, appreciating options like text sessions for comfort and convenience. (1 reviews) - Users value the **accessibility of communication** through Talkspace, especially the option for text sessions. (1 reviews) ## Talkspace Reviews ### 1. There when I need them! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Talkspace?** Love the accessibility. Being an introvert it is nice to know I can utilize the text feature if I am not feeling up to a face to face session **What do you dislike about Talkspace?** The cost - while I feel it's worthwhile it was def not sustainable for me **What problems is Talkspace solving and how is that benefiting you?** Providing mental health in the digital space. This not only helps me personally but it's a great resource to refer clients to ### 2. Telehealth Service with Benefits but Some Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Daniela A. | Admin Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Talkspace?** I liked the convenience of being able to meet with a therapist virtually as there are limited option for mental health care in my area. Also having the option to choose from a wide variety of providers made me feel more autonmous with my decesion to seek mental health care in the first place. **What do you dislike about Talkspace?** Some of the therapists on Talkspace don't seem to be as knowledgeable about the specialties they claim to be on their bios. There is also often a lack of communication or forgetfullness from their part when they advise they will send me resources for coping or relaxation techniques after the meeting but don't, so then I have to remind them. I don't this it's the responsability of the patient/client to have to remind their provider. **What problems is Talkspace solving and how is that benefiting you?** I appreciate that I have the option to delve deeper into some of the mental health issues that have been affecting me for a while. There is a severe lack of therapists in my community, so having a resource to delve deeper into my anxiety and stress has been helpful. For people who need an affordable resource for therapy, this is a great option as it is usually included with insurance plans. ### 3. The Right Platform for Talking and Therapy **Rating:** 4.5/5.0 stars **Reviewed by:** Ifeoma E. | Operational Supervisor , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Talkspace?** The developer has created an option where scheduling is done, and this ensure there is proper time management. Besides, the development of reliable reminders is also something that brings ease of use and reliability. The availability of online chat is also a merit that streamlines the customer support. **What do you dislike about Talkspace?** The platform is ideal, with friendly conversations, which makes every discussion straightforward. The developer has initiated options that are online and easy to adopt. **What problems is Talkspace solving and how is that benefiting you?** The software gives the users the right conversations, and this is through proper therapy enhancement and online chats. The employees from the software obtains the right mechanisms, that allows changes to be well enacted. Again, the creation of new technology for scheduling allows the aspect of time management to be ideal and distinguished. ### 4. Pretty Good Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Talkspace?** Talkspace was easy to use and naviage. The user friendly platform allowed me to schedule appointments, find resources, and connect with various therapists. **What do you dislike about Talkspace?** I didn't feel like I benefitted from my time speaking with the therapist assigned to me. I met with two different therapists, but overall, they didn't offer me much benefit. **What problems is Talkspace solving and how is that benefiting you?** Access to mental health specialists. ### 5. My review **Rating:** 4.0/5.0 stars **Reviewed by:** Yusuke M. | Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Talkspace?** It leads to mental stability in advancing work **What do you dislike about Talkspace?** hard to use interface.Poor operability.lots of bugs **What problems is Talkspace solving and how is that benefiting you?** Become a source of mental stability for employees ### 6. Easy to use, but not is integrative and deep of sessions as traditional therapy. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Talkspace?** Talkspace is quick to navigate and intuitive, it is easy to schedule and message. The video and chat portions seem to work really well, and Talkspace provides notifications when you have new messages or upcoming appointments. Ease of use is nice. **What do you dislike about Talkspace?** Their therapists seem to be pretty well booked, which can make it hard to find suitable times for appointments. The format of quick, back-to-back, short sessions makes it really hard to feel like it is an immersive, deep experience like traditional therapy where there is a more extensive intake process asking about your past and childhood and family of origin, etc. The sessions felt a little more hollow than I would have liked. **What problems is Talkspace solving and how is that benefiting you?** Access to therapists when needed without being limited to only those within a few mile drive from me. Also, it does make it easier to have these appointments without needing to leave the house. ### 7. Pretty good virtual counseling service **Rating:** 3.5/5.0 stars **Reviewed by:** Kimberly T. | ALPHA Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Talkspace?** What I like best about Talkspace was the To speak with someone remotely rather than face-to-face. Being paired with a counselor was quick and easy and if you are not satisfied with your current counselor, you can change to a new one. You can also write the counselor you are speaking with on the app. In addition, the app allows you to communicate with your counselor through text, giving you the opportunity to maintain conversation with your counselor throughout the week. The app provides check-in's with every client where questions about your progress toward your goals are asked. The counselor is able to use this information to guide their individual treatment plans. **What do you dislike about Talkspace?** One thing I did not like about Talkspace, is that it provided opportunities for interruptions when counselors worked from their homes to provide treatment. One of the counselors I spoke to sometimes stops speaking to me to speak to family members. I was afraid that someone was able to hear my information which is supposed to be confidential. As a result I asked for another counselor. The second counselor I received was better, However, I did not feel as though I was making much progress since the counselor continue to ask surface level questions. **What problems is Talkspace solving and how is that benefiting you?** A great problem that Talkspace is solving is the ability for someone to receive help without worrying about the distance needed to travel and see the counselor. Some individuals do not have transportation or are immunocompromised, like myself, and cannot meet face-to-face with a counselor. Talkspace also allows for participants to reflect on what they are currently learning in their sessions which is all provided in the app. ### 8. Great e-Counseling **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | Inside Sales Engineer II, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Talkspace?** I love the ability to try out new therapists. **What do you dislike about Talkspace?** The UI is restrictive, and it can take some work to figure out how to achieve certain outcomes. Changing a therapist, for example, takes a good amount of effort. **What problems is Talkspace solving and how is that benefiting you?** Being able to get some counseling, covered by my employer, without having to source and try local therapists over a long period of time. ### 9. Talkspace is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Chaya B. | Manager, Sales Development Representative, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Talkspace?** I like how i do not have to wait a week and remember everything that happened to me to tell my therapist i can tell them right there and then. It is basically like having the ability to text your therapist and have support 24/7. **What do you dislike about Talkspace?** I don't like that I can only have facetime appointments like 4 times a month but I am not sure if that is based off the plan my company chose or if that is because of Talkspace. **Recommendations to others considering Talkspace:** It is very easy to navigate and your therapist walks you through how to make appointments. **What problems is Talkspace solving and how is that benefiting you?** I am solving my mental health issues that come up during the week day with Talk Space and it helps me perform better at work because I am not bottling all my feelings up. ### 10. When you need it - therapy. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Talkspace?** I liked that I was able to message my therapist when I wanted rather than being locked into a time (unless I wanted to). Texting was an easy way for me to get my emotions out and I felt that it was very approachable. **What do you dislike about Talkspace?** I think the response time could be better for the therapists. I also went through a big process trying to find someone that matched the criteria. **What problems is Talkspace solving and how is that benefiting you?** On the go therapy, it made it approachable and accessible. Great for mental health. ### 11. Talkspace review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about Talkspace?** quick and easy way to connect with a professional therapist **What do you dislike about Talkspace?** nothing to dislike here! I have been pleased with this software **What problems is Talkspace solving and how is that benefiting you?** helps me connect with a therapist when i need to ### 12. A comfortable way to be vulnerable **Rating:** 3.0/5.0 stars **Reviewed by:** Anna C. | Order Opener, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Talkspace?** The ease of scheduling when is best for you to talk and all the platforms available, from chat to video **What do you dislike about Talkspace?** I haven't come across any dislikes of notice yet. **What problems is Talkspace solving and how is that benefiting you?** It's nice to have someone to talk to that doesn't know you or judge you. ## Talkspace Discussions - [What is Talkspace used for?](https://www.g2.com/discussions/what-is-talkspace-used-for) - [View Talkspace pricing details and edition comparison](https://www.g2.com/products/talkspace/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+20%3A11%3A17+-0500&secure%5Bsession_id%5D=a8d3dad5-0614-4ccc-a36a-61ffb935cf9e&secure%5Btoken%5D=ca408c2d3535dbd6b6dee0f850d93889073e1456577caa8a7af5f4b7c4c0cbff&format=llm_user) ## Talkspace Features **Platform Content** - Education - Mobile Tools - Additional Features **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Platform Basics** - Interoperability - Performance - Program Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification **Compliance** - HIPAA Compliance - State Regulation Compliance **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting ## Top Talkspace Alternatives - [Vantage Fit](https://www.g2.com/products/vantage-fit/reviews) - 4.5/5.0 (544 reviews) - [Reward Gateway Employee Experience Platform](https://www.g2.com/products/reward-gateway-employee-experience-platform/reviews) - 4.6/5.0 (2,759 reviews) - [Wellable](https://www.g2.com/products/wellable/reviews) - 4.7/5.0 (1,168 reviews)