Best SMS Marketing Software - Page 2

How Many SMS Marketing Software Products Does G2 Track?

Total Products under this Category: 735

Category Stats (Nov 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Netcapz (+5.26%) - Among all products in this category, Netcapz recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank SMS Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 97,000+ Authentic Reviews
  • 735+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for SMS Marketing Software

G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence

Highlighted products: Attentive, Insider One, Braze, Birdeye, SlickText, Klaviyo, Textedly, and Sinch Engage.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=sinch-engage)

Omnisend

Omnisend is an email and SMS marketing automation platform built for ecommerce from day one. Founded in 2014, it came from a simple observation: mid-sized merchants had the data to personalize, but not the tools. Every feature — from segmentation to automation to reporting — is designed around how online stores actually work. More than 150,000 online brands use Omnisend to turn customer behavior into revenue on autopilot, returning an average of $79 for every $1 spent.* You will find this platform refreshingly boring, in the best way possible. Whether you're just getting started or running a large operation, Omnisend grows with you. 💌 Send newsletters and targeted campaigns Create shoppable emails with a drag-and-drop editor and 250+ ready-made templates. Add coupon codes, insert products automatically, and use Campaign Booster to resend to non-openers with a fresh subject line. 💸 Drive sales on autopilot with ecommerce automations Automations are roughly 2% of all email sends, yet they drive nearly a third of email revenue. Use pre-built flows for cart abandonment, welcome series, browse abandonment, back-in-stock alerts, and post-purchase, or build your own in the no-code Automations Editor. 🎯 Improve your targeting with unlimited segmentation Segment on shopping behavior, purchase history, and engagement, with 30+ ready-made segments and a lifecycle view from new subscribers to loyal VIPs. Lists update automatically as customer data changes. 📱 Combine email with SMS and more channels Add global SMS and web push right next to your emails, in the same platform and the same workflow. There's no need to pay for separate email, SMS, and push apps. 📥 Build your email and SMS lists Collect subscribers with mobile-friendly popups, signup boxes, landing pages, and a Wheel of Fortune. Use exit-intent forms and targeting rules to decide who sees what. ✨ Automate content, personalization, and targeting with AI Generate on-brand copy, subject lines, and preheaders in seconds. Describe a segment in plain language and get it instantly. Recommend products automatically, and find who's about to churn and who your highest-value customers are with RFM analysis. AI is built into every plan, free included, with no add-ons or credits. 🤖 Work from ChatGPT or Claude with Omnisend MCP Connect Omnisend to ChatGPT or Claude, then run performance checks, get segment suggestions, and draft campaigns in one conversation using your real account data. 🎧 24/7 support on every plan Live chat and email around the clock, whichever plan you're on, in 6 languages. From $400/month you also get a dedicated Account Expert. 🚚 Free 5-day migration Switching from Klaviyo or Mailchimp? Our team rebuilds every list, flow, and template in five days, free, including your custom automations. Big-platform features, up to 35% less. Start free and upgrade when you're ready. Every plan includes automation, segmentation, and A/B testing. Omnisend also invites freelancers and agencies to join the partner program, built to help them win more clients and earn industry-leading revenue share on referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ *Average return of $79 per $1 spent is based on Omnisend internal analysis of paid-plan merchants, 2025. Results vary.

Average Rating: 4.6/5.0

Total Reviews: 1,214

How Do G2 Users Rate Omnisend?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Reporting: 8.6/10 (Category avg: 8.4/10)
  • API Integration: 8.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Omnisend?

  • Seller: Omnisend
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Vilnius, Lithuania
  • LinkedIn® Page: www.linkedin.com
    271 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About Omnisend?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Omnisend, enabling effortless multichannel marketing without technical expertise.
  • Users commend the excellent support provided by Omnisend, appreciating both AI-bot and human representatives.
  • Users highlight the excellent customer support from both AI-bots and human representatives at Omnisend.
  • Users commend the intuitive automation features of Omnisend, enhancing their email marketing and boosting sales effortlessly.
  • Users love the automation capabilities of Omnisend, allowing effortless multichannel marketing and personalized campaigns.
Cons
  • Users find Omnisend has limited features and integrations, affecting usability and analysis compared to competitors.
  • Users find that Omnisend has missing features and limited integrations, but still value its overall functionality.
  • Users find the pricing to be expensive, particularly for SMS, which can lead to increased costs quickly.
  • Users find limited customization in email design with Omnisend, wishing for more flexibility and updated templates.
  • Users find email design limitations in Omnisend, yearning for more creative templates and greater flexibility.

What Are Recent G2 Reviews of Omnisend?

What Are G2 Users Discussing About Omnisend?

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform. Close is built for founder-led businesses, startups, small businesses, agencies, recruiting firms, coaching companies, financial services teams, SaaS companies, and inside sales teams. It supports teams ranging from individual founders to sales organizations with more than 100 representatives. Key capabilities include: • CRM and pipeline management for tracking leads, contacts, opportunities, activities, and customer relationships • Built-in calling, SMS, and email, with communication history connected to customer records • Sales automation for workflows, sequences, lead routing, task management, and follow-up • Power Dialer and Predictive Dialer for teams managing high-volume outbound sales or recruiting workflows • Reporting and analytics for pipeline visibility, activity tracking, forecasting, and sales performance • Chloe, the AI agent built directly into Close, which can help qualify leads, book meetings, follow up with prospects, research accounts, enrich records, summarize conversations, and update CRM data Chloe operates inside Close, where customer records, conversations, activities, opportunities, and workflows already live. This allows Chloe to take action using CRM context, rather than working as a standalone AI tool connected through separate integrations. Teams can use Chloe to engage new leads, re-engage dormant opportunities, capture qualification data, schedule meetings, and hand qualified conversations to human sales representatives when appropriate. By combining CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform, Close helps teams reduce manual work, improve speed-to-lead, maintain follow-up consistency, and manage more sales activity without adding unnecessary operational complexity.

Average Rating: 4.7/5.0

Total Reviews: 2,126

G2 Deal: 20% off for new Close customers

Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. G2 users receive a 20%, one-time discount off first billing cycle for new Close customers. Offer expires December 31, 2026.

Offer expires: 31 December 2026

View this exclusive G2 deal

How Do G2 Users Rate Close?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 9.0/10 (Category avg: 8.4/10)
  • API Integration: 9.1/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Close?

  • Seller: Close
  • Company Website:
  • Year Founded: 2013
  • HQ Location: 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States
  • LinkedIn® Page: www.linkedin.com
    214 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 77% Small, 19% Medium

What Do G2 Reviewers Say About Close?

AI-generated summary from verified user reviews

Pros
  • Users find Close to be extremely user-friendly, enabling quick access to essential features for efficient business management.
  • Users find Close to be incredibly helpful, especially with its intuitive design and fast customer support.
  • Users love the simplicity and user-friendliness of Close, making customer management and prospect tracking effortless.
  • Users appreciate the enhanced communication management features of Close, streamlining client interactions effectively and efficiently.
  • Users love the intuitive design of Close, finding it user-friendly and efficient for their needs.
Cons
  • Users note the missing features in Close, like mobile app limitations and no WhatsApp integration, affecting usability.
  • Users experience call issues, including unexpected charges and recording failures, which can hinder effective usage.
  • Users find the limited features of Close restrictive, particularly for B2C needs and advanced functionalities.
  • Users find the learning curve steep, with challenges in merging leads and managing custom reports effectively.
  • Users find the limited customization of Close frustrating, particularly for tailored reports and advanced dashboards.

What Are Recent G2 Reviews of Close?

What Are G2 Users Discussing About Close?

Textla

Textla is an SMS marketing platform specifically designed for small businesses, enabling them to connect with their customers through efficient and effective text messaging. This solution addresses the growing need for businesses to engage with their audience in a direct and personal manner, leveraging the popularity and immediacy of SMS communication. With Textla, businesses can easily send bulk SMS campaigns, manage customer interactions, and analyze performance metrics, all from a user-friendly interface. The target audience for Textla primarily includes small business owners and marketers who are looking for cost-effective ways to enhance their customer engagement strategies. Many small businesses face challenges in reaching their customers through traditional marketing channels, which can be costly and less effective. Textla offers a straightforward approach to SMS marketing, allowing users to set up keyword opt-ins that facilitate customer subscriptions and streamline communication. This feature is particularly beneficial for businesses aiming to build a loyal customer base and increase retention rates. Key features of Textla include bulk SMS campaign capabilities, which allow businesses to send promotional messages, updates, and reminders to a large audience simultaneously. Additionally, the platform supports two-way texting, enabling businesses to engage in real-time conversations with their customers. This interactive feature fosters a sense of community and responsiveness, which is crucial for customer satisfaction. Users can also track analytics to measure the effectiveness of their campaigns, providing insights into open rates, engagement levels, and overall deliverability. Textla stands out in the SMS marketing category due to its affordability and ease of use. The platform is designed with small businesses in mind, ensuring that even those with limited marketing budgets can access powerful communication tools. By simplifying the process of SMS marketing, Textla empowers users to create and manage campaigns without the need for extensive technical knowledge. This accessibility, combined with robust features, makes Textla a valuable asset for small businesses looking to enhance their marketing efforts and foster stronger customer relationships.

Average Rating: 5.0/5.0

Total Reviews: 144

How Do G2 Users Rate Textla?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)
  • Reporting: 9.4/10 (Category avg: 8.4/10)
  • API Integration: 8.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Textla?

  • Seller: Textla
  • Company Website:
  • HQ Location: Chattanooga, Tennessee
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 91% Small, 5% Medium

What Do G2 Reviewers Say About Textla?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Textla, noting its simple setup and effective customer support.
  • Users value the exceptional customer support of Textla, noting quick responses and genuine care for their success.
  • Users appreciate the user-friendly design of Textla, allowing for an efficient and focused experience.
  • Users value the exceptional support from Textla, highlighting quick responses and personal assistance that enhance their experience.
  • Users appreciate the affordability of Textla, making it perfect for newcomers and those with big text lists.
Cons
  • Users find the SMS issues frustrating due to character limits and delayed updates affecting communication efficiency.
  • Users are frustrated by campaign issues, including lack of dedicated inboxes and difficulties with contact uploads.
  • Users find the pricing steep for Textla, especially for longer messages and personalized texting options.
  • Users express a desire for more integration options, particularly with CRM systems and other platforms.
  • Users note a small learning curve with Textla's dashboard, requiring some time to fully grasp its features.

What Are Recent G2 Reviews of Textla?

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MoEngage

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams. MoEngage’s Merlin AI enables marketers with a suite of specialized native and custom agents to build segments, campaigns, discover insights, and automate marketing workflows. With our acquisition of Aampe, brands can now create a decisioning agent per user to bring true 1:1 personalization at scale. Industry analysts and the marketers who use the platform every day agree: MoEngage is the leading modern alternative to legacy marketing clouds. It has been recognized as a top 4 vendor in The Forrester Wave™ for Cross-Channel Marketing Hubs 2024, a Visionary in Gartner® Magic Quadrant™ for Personalization Engines 2026, and a Leader in the IDC MarketScape for AI-enabled Customer Data Platforms 2026. This analyst validation is backed up by customers, who have named MoEngage as a "Customers’ Choice" in the Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs for three years in a row! MoEngage helps brands in 60+ countries to create standout digital experiences for more than 2 billion customers every month. MoEngage is backed by leading investors, including Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime, and Matrix Partners, with 800+ employees across 15 global offices, recently closing a $280M Series F round.

Average Rating: 4.5/5.0

Total Reviews: 520

How Do G2 Users Rate MoEngage?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Reporting: 8.7/10 (Category avg: 8.4/10)
  • API Integration: 8.8/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind MoEngage?

  • Seller: MoEngage
  • Company Website:
  • Year Founded: 2014
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    956 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Online Media
  • Company Size: 56% Medium, 24% Small

What Do G2 Reviewers Say About MoEngage?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of MoEngage, making data management and campaign optimization seamless and efficient.
  • Users love the user-friendly interface of MoEngage, enabling easy funnel building and seamless data access.
  • Users value the real-time analytics of MoEngage, enhancing decision-making and user understanding through detailed insights.
  • Users find MoEngage helpful for segmentation and campaign stats, simplifying data complexities for effective management.
  • Users value the efficient campaign management of MoEngage, enhancing lead generation and overall marketing effectiveness.
Cons
  • Users notice missing session-related attributes, requiring tech help and facing notification delivery issues on some devices.
  • Users find the steep learning curve challenging, requiring significant time and effort to understand MoEngage's functionality.
  • Users note limitations in live features and costly API scaling, hindering MoEngage's overall effectiveness.
  • Users find the complexity in segment management and AI tools challenging, impacting user experience and functionality.
  • Users find the difficult learning curve of MoEngage challenging, particularly for new users exploring its features.

What Are Recent G2 Reviews of MoEngage?

What Are G2 Users Discussing About MoEngage?

EZ Texting

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today.

Average Rating: 4.5/5.0

Total Reviews: 729

G2 Deal: Save 20%

Offer valid on first purchase only. Applies to standard annual subscriptions only. Excludes volume add-ons and custom plans.

Price: ~~$25-125/month~~ → $20-$100/month billed annually

View this exclusive G2 deal

How Do G2 Users Rate EZ Texting?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Reporting: 8.5/10 (Category avg: 8.4/10)
  • API Integration: 7.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind EZ Texting?

  • Seller: EZ Texting
  • Company Website:
  • Year Founded: 2005
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    85 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Non-Profit Organization Management, Real Estate
  • Company Size: 65% Small, 29% Medium

What Do G2 Reviewers Say About EZ Texting?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of EZ Texting, making it a reliable choice for effective communication.
  • Users value the easy communication capabilities of EZ Texting, enhancing customer interactions with high engagement and efficiency.
  • Users value the user-friendly interface of EZ Texting, enabling easy campaign management and efficient communication.
  • Users commend the top-tier customer support of EZ Texting, ensuring smooth implementation and assistance when needed.
  • Users love the easy setup of EZ Texting, making communication with clients and customers a breeze.
Cons
  • Users find EZ Texting to be expensive, especially due to unexpected credit expiration and additional costs for sending messages.
  • Users find the interface of EZ Texting not intuitive, expressing a desire for improved user-friendliness and configuration options.
  • Users are frustrated by SMS issues like extra credit costs and limited group texting capabilities in EZ Texting.
  • Users report experiencing sending issues with texts frequently bouncing and inadequate analytics for better targeting.
  • Users find the contact management process cumbersome, wishing for a more intuitive and streamlined experience.

What Are Recent G2 Reviews of EZ Texting?

What Are G2 Users Discussing About EZ Texting?

WebEngage

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.

Average Rating: 4.5/5.0

Total Reviews: 758

How Do G2 Users Rate WebEngage?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Reporting: 8.3/10 (Category avg: 8.4/10)
  • API Integration: 8.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind WebEngage?

  • Seller: WebEngage
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Mumbai
  • LinkedIn® Page: www.linkedin.com
    364 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Manager
  • Top Industries: Financial Services, Education Management
  • Company Size: 55% Medium, 27% Small

What Do G2 Reviewers Say About WebEngage?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of WebEngage, making marketing automation and user insights readily accessible.
  • Users value the helpful support from WebEngage, enhancing their marketing efforts and user engagement significantly.
  • Users value the intuitive journey creation of WebEngage, allowing seamless, personalized multi-channel campaigns effortlessly.
  • Users find WebEngage's strong analytics and segmentation features invaluable for personalized multi-channel campaigns and insights.
  • Users commend the superfast customer support from WebEngage, ensuring quick assistance for effective communication strategies.
Cons
  • Users find the learning curve steep, as the interface and setup can be complex and require time to master.
  • Users experience slow performance with loading live segments and creating customer segments, causing occasional frustration.
  • Users find the missing features problematic, wishing for enhancements and easier access to functionalities.
  • Users express dissatisfaction with poor customer support, noting slow responses and limited options for assistance.
  • Users find the time-consuming aspects of WebEngage, particularly in loading segments and setup, quite inconvenient.

What Are Recent G2 Reviews of WebEngage?

Evam

Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced & high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day.

Average Rating: 4.8/5.0

Total Reviews: 262

How Do G2 Users Rate Evam?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Reporting: 9.9/10 (Category avg: 8.4/10)
  • API Integration: 9.8/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Evam?

  • Seller: EVAM
  • Company Website:
  • Year Founded: 2015
  • HQ Location: London
  • LinkedIn® Page: www.linkedin.com
    127 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Banking, Telecommunications
  • Company Size: 35% Large, 34% Medium

What Do G2 Reviewers Say About Evam?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Evam, finding it intuitive and requiring minimal training for effective campaign design.
  • Users appreciate Evam for its effective decisioning logic and real-time personalization, enhancing their campaign management strategies.
  • Users appreciate the intuitive design of Evam, making campaign creation and execution a seamless experience.
  • Users appreciate the flexibility and efficiency of Evam, optimizing real-time data handling and campaign automation.
  • Users value the flexibility of Evam, enabling easy management of real-time workflows and adaptable to diverse business needs.
Cons
  • Users find the learning curve steep, with many features being complex and requiring significant effort to master.
  • Users face difficult learning curves with EVAM, particularly if they lack technical skills or coding experience.
  • Users face a steep learning curve with Evam, particularly those lacking technical knowledge for setup and usage.
  • Users find complex features challenging to set up, particularly those lacking a technical background.
  • Users find the interface not intuitive, leading to confusion and errors during campaign setup and management.

What Are Recent G2 Reviews of Evam?

What Are G2 Users Discussing About Evam?

Smarter Contact

Smarter Contact is the Market-Leading AI-Powered Text and Voice Communications Platform An all-in-one integrated platform to: - Engage contacts to consistently have more conversations; - Nurture contacts though the funnel; - Close deals by turning leads to revenue; - Measure results to scale what works or fix what doesn’t. Build relationships, engage leads, close deals, and achieve your earning potential up to 10x faster. Smarter Contact is a superior platform due to its all-in-one approach that simplifies communication, robust compliance features, high data accuracy, and dedicated customer support. Key factors that make Smarter Contact stand out include: * All-in-One Platform: It integrates text, voice, a native power dialer, and a built-in CRM into a single platform. This eliminates the need for multiple different tools and streamlines workflows. * Rapid 10DLC Approval: Provides a streamlined, fully guided 10DLC registration process handled directly within the platform, providing faster approvals (as quick as 2 business days) compared to competitors where the process might take weeks and require third-party registration. * Industry-Leading Deliverability: Unrivaled SMS delivery rates using an AI-powered algorithm and high-tier data sources, ensuring a higher percentage of messages reach the intended recipients. * AI-Powered: Smarter Contact AI helps customers improve and scale campaign performance while adhering to TCPA compliance. * Automation and Scale: Run automated drip campaigns, workflows, and follow-up campaigns while you close business. This automation allows you to greatly scale the business with minimum resources. * Built-on TCPA Compliance Safeguards: Includes many safeguards to keep you in compliance such as: 1. Uploaded contacts are cleaned to boost delivery and replay rates 2. Automatic pausing of underperforming campaigns 3. Automatic phone number distribution to reduce messages being blocked. * No Daily Limits/Restrictions: Unlike some competitors that impose daily sending limits or number restrictions, Smarter Contact allows users to send campaigns to any contact from any of their business phone numbers without daily volume caps. * User-Friendly Interface and Automation: The platform is praised in user reviews for its intuitive, simple, and easy-to-navigate user interface, which helps new users get started quickly without a steep learning curve. * Mobile App Access: Smarter Contact offers a full mobile app, allowing users to manage contacts and campaigns, answer calls, and engage in conversations on the go.

Average Rating: 4.9/5.0

Total Reviews: 123

How Do G2 Users Rate Smarter Contact?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Reporting: 9.6/10 (Category avg: 8.4/10)
  • API Integration: 9.4/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Smarter Contact?

  • Seller: Smarter Contact
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Tampa, US
  • LinkedIn® Page: www.linkedin.com
    81 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Real Estate, Marketing and Advertising
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Smarter Contact?

AI-generated summary from verified user reviews

Pros
  • Users find Smarter Contact's ease of use remarkable, praising its intuitive interface and quick campaign setup.
  • Users praise the super fast customer support of Smarter Contact, enhancing their experience and success in real estate.
  • Users find Smarter Contact extremely user-friendly, facilitating easy navigation and efficient campaign launches.
  • Users appreciate the time-saving features of Smarter Contact, resulting in effortless campaign launches and follow-ups.
  • Users appreciate the ease of use and quick campaign setup of Smarter Contact, enhancing their response rates significantly.
Cons
  • Users note that while the tool is expensive, its value may justify the high cost for profitable businesses.
  • Users face a higher than expected learning curve with Smarter Contact, making the initial experience less intuitive.
  • Users express a desire for limited features, citing the need for more customization and intuitive design improvements.
  • Users find the reporting issues in Smarter Contact limit their ability to measure campaign performance effectively.
  • Users experience slow performance with Smarter Contact, particularly during data handling and contact uploads.

What Are Recent G2 Reviews of Smarter Contact?

Customer.io

Customer.io is the leading customer engagement platform for product-led organizations. Engage users based on real behavior and build stronger customer relationships across email, SMS, push, in-app, and webhooks. Now with an intuitive AI agent that handles the repetitive work, your team can focus on timing, strategy, and getting more impact from every message.

Average Rating: 4.4/5.0

Total Reviews: 988

How Do G2 Users Rate Customer.io?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Reporting: 7.5/10 (Category avg: 8.4/10)
  • API Integration: 8.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Customer.io?

  • Seller: Customer.io
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Portland, OR
  • LinkedIn® Page: www.linkedin.com
    574 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Product Manager
  • Top Industries: Computer Software, Financial Services
  • Company Size: 57% Small, 35% Medium

What Do G2 Reviewers Say About Customer.io?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Customer.io, highlighting its familiar UX/UI and seamless functionality.
  • Users appreciate the automation capabilities of Customer.io, simplifying personalized marketing campaigns based on customer behavior.
  • Users appreciate the versatile and powerful features of Customer.io, enhancing their email campaigns and marketing effectiveness.
  • Users value the helpful support provided by Customer.io, enhancing their overall experience with the platform.
  • Users highlight the helpful customer support of Customer.io, enhancing their ease of use and overall experience.
Cons
  • Users find the learning curve steep, with challenges in reporting and product integration affecting usability.
  • Users find the limited reporting capabilities of Customer.io frustrating, necessitating workarounds for deeper insights.
  • Users find limited features in Customer.io, particularly lacking advanced analytics and specific performance insights for emails.
  • Users find Customer.io to be not intuitive, struggling with its complex navigation and confusing segmentation features.
  • Users desire more flexibility in organizing campaigns and face limitations that complicate workflow and usability.

What Are Recent G2 Reviews of Customer.io?

What Are G2 Users Discussing About Customer.io?

Listrak

Listrak is the person-first marketing automation platform built to help retailers and ecommerce brands deliver hyper-personalized customer experiences at scale. By seamlessly integrating data, identity, and cross-channel messaging, Listrak empowers marketers to unify the customer journey and activate real-time engagement strategies that drive measurable growth and revenue. Designed for enterprise-level businesses across verticals like fashion, beauty, sporting goods, and more, Listrak goes beyond traditional marketing tools. It offers a truly unified platform that eliminates silos between channels—email, SMS, push notifications, and web—giving marketers full control over how, when, and where they connect with customers. With Listrak, brands can segment audiences with precision, personalize messaging based on predictive insights, and orchestrate campaigns that resonate deeply with individual customer needs. At the heart of Listrak’s platform is Listrak Intelligence, a suite of AI-powered capabilities including identity resolution, predictive segmentation, and recommendation engines. These tools enable marketers to anticipate customer behavior, tailor experiences in real time, and increase conversions while improving retention. Whether reactivating lapsed contacts or nurturing long-term loyalty, Listrak’s lifecycle marketing capabilities ensure brands stay connected with their customers beyond the first purchase. Listrak also stands out for its strategic partnership model. More than just a technology provider, Listrak offers hands-on guidance from retail experts who work as an extension of your team. From compliance support to campaign optimization, this collaborative approach helps brands navigate complexity and maximize impact. Efficiency is another core advantage. With an intuitive user interface, pre-built automation workflows, and real-time analytics, Listrak enables marketers to execute faster, make smarter decisions, and scale seamlessly. Its enterprise-grade infrastructure ensures reliability, security, and scalability—delivering billions of messages across channels with confidence. Ultimately, Listrak is built for marketers who demand results. Every feature is designed to increase engagement, reduce churn, and accelerate profitability. By turning insights into action and delivering deeply personalized experiences, Listrak helps brands build stronger customer relationships and achieve lasting business success.

Average Rating: 4.5/5.0

Total Reviews: 316

How Do G2 Users Rate Listrak?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 8.4/10 (Category avg: 8.4/10)
  • API Integration: 8.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Listrak?

  • Seller: Listrak
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Lititz, PA
  • LinkedIn® Page: www.linkedin.com
    243 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Digital Marketing Manager
  • Top Industries: Retail, Consumer Goods
  • Company Size: 55% Medium, 34% Small

What Do G2 Reviewers Say About Listrak?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Listrak, which enhances their overall marketing experience and strategy implementation.
  • Users praise Listrak for its ease of use, enabling smooth setup and efficient marketing without heavy developer reliance.
  • Users value the expert support from Listrak, facilitating seamless onboarding, integration, and ongoing marketing strategies.
  • Users praise Listrak for its effective targeting and excellent support, enhancing their email marketing experience significantly.
  • Users value Listrak for its automation efficiency, enabling seamless targeting and substantial growth in email marketing results.
Cons
  • Users find the learning curve steep at first, needing guidance to navigate Listrak's complex interface effectively.
  • Users find Listrak's interface not intuitive, often needing support and facing challenges with file management and editing tools.
  • Users find it challenging to learn Listrak's features due to a difficult learning curve and interface differences.
  • Users find Listrak's limited features hinder flexibility, especially for mobile integration and automation options.
  • Users report slow performance in Listrak, affecting usability and the effectiveness of product recommendations across browsers.

What Are Recent G2 Reviews of Listrak?

What Are G2 Users Discussing About Listrak?

Iterable

Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com.

Average Rating: 4.4/5.0

Total Reviews: 831

How Do G2 Users Rate Iterable?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Reporting: 7.9/10 (Category avg: 8.4/10)
  • API Integration: 8.6/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Iterable?

  • Seller: Iterable
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    873 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Email Marketing Manager, CRM Manager
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 54% Medium, 26% Small

What Do G2 Reviewers Say About Iterable?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Iterable, highlighting a seamless onboarding experience and helpful team support.
  • Users appreciate the exceptional customer support from Iterable, highlighting their helpfulness and responsiveness throughout the onboarding process.
  • Users appreciate the intuitive setup and user-friendly design, making campaign management effortless and enjoyable.
  • Users find Iterable’s exceptional support invaluable, ensuring a seamless onboarding experience and maximizing efficiency across campaigns.
  • Users appreciate the effective automation in Iterable, enhancing campaign creation and customer engagement with ease.
Cons
  • Users express frustration over missing features in Iterable, including limited filtering options and export issues with HTML templates.
  • Users find the learning curve steep for Iterable, particularly for advanced segmentation and journey analysis.
  • Users find Iterable has limited features that hinder efficiency, requiring workarounds for scheduling and event generation.
  • Users experience reporting issues with Iterable, citing unreliable conversion tracking and limited analytics capabilities for email campaigns.
  • Users face limitations in functionality with Iterable, such as inability to delete fields and lack of app accessibility.

What Are Recent G2 Reviews of Iterable?

What Are G2 Users Discussing About Iterable?

SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

Average Rating: 4.7/5.0

Total Reviews: 636

How Do G2 Users Rate SimpleTexting?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 8.1/10 (Category avg: 8.4/10)
  • API Integration: 8.2/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind SimpleTexting?

  • Seller: Sinch
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Stockholm, Sweden
  • LinkedIn® Page: www.linkedin.com
    4,417 employees on LinkedIn®
  • Ownership: SINCH.ST

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 75% Small, 23% Medium

What Do G2 Reviewers Say About SimpleTexting?

AI-generated summary from verified user reviews

Pros
  • Users commend the excellent customer support of SimpleTexting, consistently receiving quick responses through live chat.
  • Users love the quick chat support of SimpleTexting, consistently receiving prompt responses within minutes.
  • Users enjoy the seamless CRM integration of SimpleTexting, enhancing communication efficiency and support responsiveness.
  • Users commend the ease of use of SimpleTexting, finding it straightforward for navigation and messaging.
  • Users value the excellent support of SimpleTexting, highlighting quick responses and helpful documentation for API usage.
Cons
  • Users experience slow customer support with delayed responses, making it hard to resolve issues effectively.
  • Users face access issues as changing passwords doesn't log them out on all devices, complicating account security.
  • Users report chat issues with SimpleTexting, noting slow customer service and unreliable alerts affecting their experience.
  • Users experience delay issues in setup, with the process taking a couple of weeks despite faster turnaround times.
  • Users experience delays in setup, which can prolong the time to start using SimpleTexting effectively.

What Are Recent G2 Reviews of SimpleTexting?

What Are G2 Users Discussing About SimpleTexting?

Dotdigital

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bring all your customer data together, understand your audience, and automate journeys that drive real results. What you can do with Dotdigital - Build and automate campaigns across email, SMS, web, WhatsApp, social, and more - Use AI to predict intent, personalize messages, and improve performance - Create a single customer view by connecting Shopify, Magento, your CRM, and more - Reach B2B, B2C, and non-profit audiences with journeys that adapt to your goals Why marketers choose Dotdigital - Easy to use for everyday marketers - Scales with your data, channels, and teams - Helps you deliver timely and relevant customer experiences - Proven to boost engagement, conversions, and loyalty A little more about Dotdigital: - We were founded in 1999 and are formerly known as Dotmailer - More than 4,000 brands worldwide use Dotdigital to grow customer relationships - We’re headquartered at London Bridge, UK - 450+ employees helping customers globally including the UK, US, Europe, and JAPAC - We’re proud to be the world’s first carbon-neutral marketing automation platform - We hold ISO14001, ISO 27701, and ISO27001 certifications Learn more at dotdigital.com.

Average Rating: 4.4/5.0

Total Reviews: 1,213

How Do G2 Users Rate Dotdigital?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Reporting: 7.9/10 (Category avg: 8.4/10)
  • API Integration: 8.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Dotdigital?

  • Seller: Dotdigital
  • Company Website:
  • Year Founded: 1999
  • HQ Location: London Bridge, London
  • LinkedIn® Page: www.linkedin.com
    470 employees on LinkedIn®
  • Phone: 1-212-971-9408

Who Uses This Product?

  • Who Uses This: Marketing Manager, Marketing Executive
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 46% Medium, 40% Small

What Do G2 Reviewers Say About Dotdigital?

AI-generated summary from verified user reviews

Pros
  • Users praise Dotdigital for its ease of use, making campaign management and audience segmentation straightforward and efficient.
  • Users praise Dotdigital for its outstanding customer support, consistently providing quick and helpful assistance when needed.
  • Users appreciate the outstanding support from Dotdigital, making setup easy and ensuring a smooth experience.
  • Users value Dotdigital for its user-friendly interface, helpful support, and effective email marketing features.
  • Users value the extensive customization options and powerful integrations in Dotdigital, enhancing their marketing strategies and campaign effectiveness.
Cons
  • Users note a lack of missing features like advanced segmentation and easier editing options in Dotdigital.
  • Users face a steep learning curve with Dotdigital's setup, making onboarding intensive and time-consuming.
  • Users find Dotdigital's limited features restrictive, impacting email journey versions and reporting adaptability.
  • Users find the image library cumbersome and have issues integrating Dotdigital with Adobe Commerce effectively.
  • Users experience email issues with Dotdigital, including reporting challenges and limitations in segmentation and template options.

What Are Recent G2 Reviews of Dotdigital?

What Are G2 Users Discussing About Dotdigital?

800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

Average Rating: 4.7/5.0

Total Reviews: 1,082

How Do G2 Users Rate 800.com?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 8.6/10 (Category avg: 8.4/10)
  • API Integration: 7.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind 800.com?

  • Seller: 800.com
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Sarasota, Florida
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Construction, Retail
  • Company Size: 80% Small, 12% Medium

What Do G2 Reviewers Say About 800.com?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of 800.com, experiencing quick setup and seamless communication with everyone they need.
  • Users appreciate the easy setup of 800.com, finding it straightforward and intuitive for managing telecommunications.
  • Users praise the responsive customer support of 800.com, enhancing their confidence and satisfaction with the service.
  • Users value the flexibility of local business number management with easy setup and cost-effective features from 800.com.
  • Users appreciate the easy setup and reliable functionality of 800.com, enjoying its toll-free number feature.
Cons
  • Users find the pricing to be on the higher side compared to competitors, wishing for more affordability.
  • Users find the learning curve steep, making initial navigation and setup challenging without prior knowledge of phone systems.
  • Users find the limited features of 800.com restrict customization and integration, affecting usability and convenience.
  • Users find the number management features lacking in the app compared to the website, leading to inconvenience.
  • Users face call connectivity issues with 800.com, impacting their ability to receive and manage communication effectively.

What Are Recent G2 Reviews of 800.com?

What Are G2 Users Discussing About 800.com?

Netcore Customer Engagement Platform

Netcore is a comprehensive agentic marketing platform designed to assist businesses in achieving profitable growth through data-driven customer connections. This innovative solution is tailored for a diverse range of industries, including eCommerce, retail, banking, financial services and insurance (BFSI), enterprises, and direct-to-consumer (D2C) brands. By co-owning marketing outcomes with its users, Netcore establishes a partnership that empowers organizations to enhance their customer engagement strategies effectively. The platform's unified stack integrates several critical components, including Customer Engagement, Product Discovery, Personalization, Customer Data Platform (CDP), Email Marketing, and Communication Platform as a Service (CPaaS) channels. This integration allows businesses to create a cohesive view of their customers and their journeys, ensuring that marketing efforts are both targeted and relevant. The Netcore Context Layer and Governance Layer work in tandem to provide insights that drive informed decision-making, making it easier for marketing teams to understand customer behavior and preferences. Netcore's standout feature is its seven AI agents, which leverage a unified view of every customer across multiple channels and signals. These agents autonomously plan, execute, analyze, and optimize hyper-personalized marketing campaigns, allowing businesses to deliver tailored messages that resonate with their audience. This level of automation not only saves time but also enhances the effectiveness of marketing initiatives, ensuring that each interaction is meaningful and impactful. On a global scale, Netcore demonstrates its capabilities by powering over 50 billion emails, 5 billion push notifications, 200 million WhatsApp messages, and 1 million AI-driven interactions each month. This extensive reach underscores the platform's ability to deliver the right message on the right channel at the right time, ultimately driving customer engagement and loyalty. By utilizing Netcore, organizations can expect to enhance their marketing strategies, improve customer relationships, and achieve measurable results in their growth objectives.

Average Rating: 4.5/5.0

Total Reviews: 1,252

How Do G2 Users Rate Netcore Customer Engagement Platform?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Reporting: 8.5/10 (Category avg: 8.4/10)
  • API Integration: 8.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Netcore Customer Engagement Platform?

Who Uses This Product?

  • Who Uses This: Marketing Manager, Product Manager
  • Top Industries: Financial Services, Retail
  • Company Size: 41% Medium, 37% Small

What Do G2 Reviewers Say About Netcore Customer Engagement Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Netcore's platform, particularly its intuitive drag-and-drop journey builder.
  • Users commend the exceptional customer support of Netcore, ensuring effective solutions and assistance at all times.
  • Users value the exceptional customer support from Netcore, appreciating their proactive assistance and valuable insights for engagement.
  • Users appreciate the intelligent automation and personalization in Netcore's platform, enhancing real-time customer engagement across channels.
  • Users value the intelligent automation and personalization capabilities of Netcore's platform, enhancing multi-channel customer engagement.
Cons
  • Users find the missing features such as AI automation and detailed reporting hinder effective campaign execution.
  • Users experience slow performance with report generation and campaign execution, affecting overall efficiency and satisfaction.
  • Users experience slow loading times that hinder accessing reports and delay data uploads effectively.
  • Users find the platform has a slight learning curve, with challenges in interface and journey creation clarity.
  • Users find the limited features of Netcore Customer Engagement Platform hinder their overall usability and efficiency.

What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

What Are G2 Users Discussing About Netcore Customer Engagement Platform?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated July 14, 2026