I love that Dotdigital seamlessly connects with our AI of choice, making the creative process much smoother. It's also a game-changer that Dotdigital integrates with our internal POS system, allowing us to harness valuable in-store data for direct marketing. Additionally, the customer service team makes a significant difference. When we initially faced an issue with our Account Manager, they understood our concern, worked on a solution, and ensured the problem was resolved, which is the kind of service I appreciate and trust. Review collected by and hosted on G2.com.

I think some better creative templates would be an asset. They are all very plain and feel very 2010. I would like more detailed creative templates based on our industry (retail). For example, it would be nice to have a few different options for new arrival product emails rather than just one standard template. Review collected by and hosted on G2.com.