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Listrak

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306 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.5
Serving customers since
1999

Profile Name

Star Rating

229
67
3
2
5

Listrak Reviews

Review Filters
Profile Name
Star Rating
229
67
3
2
5
Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
07/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Outdated Tech, Predatory Contracts, and Endless Support Friction

The core behavioral triggers work as intended. Automated customer journeys—like browse recovery & shopping cart abandonment, —fire reliably off live user activity. Paired with dynamic product recommendations, those automated flows do capture revenue from active site traffic without requiring daily manual oversight.
Prahlad K.
PK
Prahlad K.
05/07/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Advanced Automations but Steep UI Learning Curve

I like Listrak for its advanced automations, which are a step up from what I used to get with Brevo. I also appreciate the advanced rules they offer to set up campaigns. Plus, having an open API to integrate with any software is a big advantage.
Angela R.
AR
Angela R.
04/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good Reporting, Needs UI Improvement

I use Listrak for email marketing. It's a good tool for email marketing and automations. I find the reporting very good compared to other platforms. The initial setup, although a while ago, I believe was simple.

About

Contact

HQ Location:
Lititz, PA

Social

@Listrak

What is Listrak?

Listrak delivers results for more than 1,000 retailers by providing best-in-class email, SMS, behavioral marketing, cross-channel orchestration, predictive analytics, and customer insight solutions that drive customer engagement, revenue, and loyalty.With Listrak, marketers can deliver seamless, personalized cross-channel interactions -- all from one integrated platform. Send messages at precisely the right time across the right combination of channels and devices to maximize your customer engagement, revenue, and lifetime value.

Details

Year Founded
1999
Website
www.listrak.com