# Best SMS Marketing Software - Page 3 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* SMS marketing software, also known as text message marketing, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way messaging to drive customer engagement and loyalty. SMS marketing software often functions within broader omnichannel journey orchestration, using customer data to deliver coordinated and personalized customer experiences. Modern platforms leverage AI for content generation, predictive send-time optimization, behavioral segmentation, and can work with [conversational marketing software](https://www.g2.com/categories/conversational-marketing) to enable businesses to engage customers through personalized two-way messaging and automated responses. ### Core capabilities of SMS marketing software To qualify for inclusion in the SMS Marketing category, a product must: - Reach mobile users via SMS messaging - Provide an opt-in opportunity for new subscribers - Track interaction data related to each SMS campaign - Provide analytics or insights into SMS marketing efforts ### Common use cases for SMS marketing software - Sending promotional messages, discounts, and limited-time offers to drive immediate customer action - Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates - Delivering personalized reminders for appointments, reservations, renewals, or order pickups - Supporting two-way customer communication for inquiries, feedback collection, and service interactions - Sending transactional alerts such as order confirmations, shipping updates, and payment notifications - Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging - Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights - Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach - Re-engaging inactive customers through personalized follow-up messages or win-back campaigns ### How SMS marketing software differs from other tools SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider mobile communication channels such as [WhatsApp marketing software](https://www.g2.com/categories/whatsapp-marketing), [RCS business messaging software](https://www.g2.com/categories/rcs-business-messaging), [push notification software](https://www.g2.com/categories/push-notification), and [mobile marketing software](https://www.g2.com/categories/mobile-marketing). ## Top SMS Marketing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,465 reviews) | Ecommerce SMS retention campaigns | "[Switching from Klaviyo to Attentive](https://www.g2.com/survey_responses/attentive-review-11448839)" | | 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,395 reviews) | Omnichannel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (4,037 reviews) | Review-driven customer texting | "[Great Product for Reviews Online Presence](https://www.g2.com/survey_responses/birdeye-review-10224463)" | | 4 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,866 reviews) | Simple SMS campaign setup | "[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)" | | 5 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (633 reviews) | Agency CRM and SMS automation | "[Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" | | 6 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,025 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" | | 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,375 reviews) | Bulk texting for periodic outreach | "[Textedly Has Made Our Marketing So Much Easier](https://www.g2.com/survey_responses/textedly-review-13098157)" | | 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.5/5.0 (1,311 reviews) | Ecommerce email and SMS segmentation | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Personalized customer engagement at scale | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" | | 10 | [Omnisend](https://www.g2.com/products/omnisend/reviews) | 4.6/5.0 (1,184 reviews) | Ecommerce SMS and email automation | "[Game-Changing Automations That Recover Sales](https://www.g2.com/survey_responses/omnisend-review-13126307)" | ## G2 Grid® for SMS Marketing Software ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=124128&focus%5B%5D=10366&focus%5B%5D=18815&focus%5B%5D=22329) Highlighted products: Attentive, Insider One, Birdeye, SlickText, HighLevel, Podium, Textedly, and Klaviyo. Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=highlevel&focus%5B%5D=podium&focus%5B%5D=textedly&focus%5B%5D=klaviyo) ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 525 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: TxtCart (+6.65%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month *Last updated: July 19, 2026* ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 92,000+ Authentic Reviews - 525+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which SMS Marketing Software Is Best for Your Use Case? - **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews) - **Highest Performer:** [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - **Easiest to Use:** [Close](https://www.g2.com/products/close/reviews) - **Top Trending:** [HighLevel](https://www.g2.com/products/highlevel/reviews) - **Best Free Software:** [SlickText](https://www.g2.com/products/slicktext/reviews) --- **Sponsored** ### NextGen Healthcare EHR NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-20T11%3A31%3A01Z&secure%5Bdisplayable_resource_id%5D=444&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1821&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1821&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%3Fpage%3D2&secure%5Btoken%5D=d9791a178a1c3e667609d82729e6ea8572f0b54baab7cc8ec674dce4ad16ef77&secure%5Burl%5D=https%3A%2F%2Fwww.nextgen.com%2Fehr-demo%3Futm_source%3Dintent%26utm_medium%3Dg2%26utm_campaign%3D701Vz00000jcuH0IAI%26utm_content%3Dg2-clicks-ad&secure%5Burl_type%5D=custom_url) --- ## SMS Marketing Software Features & Capabilities ### What are the Best SMS Marketing Software with Text-to-Landline? Text enables landline phones so users can receive text messages sent to an existing business number **Top-rated SMS Marketing Software for Text-to-Landline:** - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) [Explore SMS Marketing Software with Text-to-Landline](https://www.g2.com/categories/sms-marketing/f/text-to-landline) ### What are the Best SMS Marketing Software with Personalization? Offers features for personalizing text messages based on customer information or past behavior **Top-rated SMS Marketing Software for Personalization:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Personalization](https://www.g2.com/categories/sms-marketing/f/personalization) ### What are the Best SMS Marketing Software with White Label? Offers a white labeling service for agencies or resellers to customize platform branding **Top-rated SMS Marketing Software for White Label:** - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with White Label](https://www.g2.com/categories/sms-marketing/f/white-label) ### What are the Best SMS Marketing Software with Short Codes? Provides businesses with 5- to 6-digit short codes for running text marketing campaigns **Top-rated SMS Marketing Software for Short Codes:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Short Codes](https://www.g2.com/categories/sms-marketing/f/short-codes) ### What are the Best SMS Marketing Software with Transactional SMS? Allows users to establish automated workflows and triggers to deliver transactional text messages **Top-rated SMS Marketing Software for Transactional SMS:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with Transactional SMS](https://www.g2.com/categories/sms-marketing/f/transactional-sms) ## What Are the Top-Rated SMS Marketing Software Products in 2026? ### 1. [Mtalkz](https://www.g2.com/products/mtalkz/reviews) Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Mtalkz?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) **Who Is the Company Behind Mtalkz?** - **Seller:** [Mtalkz Mobility Services](https://www.g2.com/sellers/mtalkz-mobility-services) - **Year Founded:** 2017 - **HQ Location:** Noida, IN - **LinkedIn® Page:** https://www.linkedin.com/company/mtalkzmobility/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 27% Mid-Market #### What Are Mtalkz's Pros and Cons? **Pros:** - Customer Support (4 reviews) - Easy Setup (2 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) **Cons:** - Messaging Issues (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Mtalkz? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **outstanding customer support** from Mtalkz, highlighting their team's approachability and dedication to assistance. - Users find the setup process for Mtalkz to be **very easy and smooth** , simplifying account creation and API integration. - Users enjoy the **ease of use** of Mtalkz, praising its simple account setup and API integration process. - Users find the **easy integrations** of Mtalkz a breeze, streamlining account setup and API connection effortlessly. - Users value the **exceptional support** from the Mtalkz team, ensuring smooth integration and guidance throughout the process. **Cons:** - Users report occasional **messaging issues** , particularly with extensive databases, but resolution is often quick. - Users note the **missing features** in Mtalkz, such as OTP verification API lacking expiration time, impacting usability. #### What Are Recent G2 Reviews of Mtalkz? **"[One of the best Email & SMS service providers](https://www.g2.com/survey_responses/mtalkz-review-7864316)"** **Rating:** 5.0/5.0 stars *— Ankit P.* [Read full review](https://www.g2.com/survey_responses/mtalkz-review-7864316) --- **"[The best sms service provider in the market.](https://www.g2.com/survey_responses/mtalkz-review-6838614)"** **Rating:** 5.0/5.0 stars *— Siraj U.* [Read full review](https://www.g2.com/survey_responses/mtalkz-review-6838614) --- #### What Are G2 Users Discussing About Mtalkz? - [What is Mtalkz used for?](https://www.g2.com/discussions/what-is-mtalkz-used-for) ### 2. [TextUs](https://www.g2.com/products/textus/reviews) TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. **Average Rating:** 4.7/5.0 **Total Reviews:** 605 **How Do G2 Users Rate TextUs?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.9/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.5/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind TextUs?** - **Seller:** [TextUs](https://www.g2.com/sellers/textus) - **Company Website:** https://textus.com/ - **Year Founded:** 2013 - **HQ Location:** Denver, Colorado - **Twitter:** @TextUsBiz (1,797 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3041341/ (61 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Recruiter, Healthcare Recruiter - **Top Industries:** Staffing and Recruiting, Hospital & Health Care - **Company Size:** 48% Mid-Market, 27% Small-Business #### What Are TextUs's Pros and Cons? **Pros:** - Ease of Use (145 reviews) - Messaging (64 reviews) - Easy Communication (50 reviews) - Communication (35 reviews) - Helpful (35 reviews) **Cons:** - Messaging Issues (71 reviews) - Limited Texting Features (47 reviews) - Software Glitches (18 reviews) - Number Issues (17 reviews) - Sending Issues (17 reviews) ### What Do G2 Reviewers Say About TextUs? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of TextUs, noting its intuitive navigation and helpful features for daily tasks. - Users value the **effective messaging capabilities** of TextUs for reaching staff and handling customer service inquiries. - Users love the **easy communication** with TextUs, allowing rapid connections with employees and candidates. - Users value the **efficient communication** capabilities of TextUs, enhancing responsiveness and follow-ups with clients seamlessly. - Users value the **quick and efficient communication** enabled by TextUs, enhancing responsiveness with clients and associates. **Cons:** - Users experience **messaging issues** , including bugs affecting delivery and lack of support for photos or attachments. - Users face **limited texting features** in TextUs, making mass messaging and media sharing cumbersome and inefficient. - Users experience **software glitches** with TextUs, including scheduling issues and occasional site downtime affecting functionality. - Users find **number issues** with TextUs, struggling with character limits and the inability to send or receive images. - Users experience **sending issues** with TextUs, including problems with photo sharing and message delays. #### What Are Recent G2 Reviews of TextUs? **"[Fast, Easy Two-Way Texting That Gets Quick Responses](https://www.g2.com/survey_responses/textus-review-12589370)"** **Rating:** 4.5/5.0 stars *— Abby R.* [Read full review](https://www.g2.com/survey_responses/textus-review-12589370) --- **"[Great for Mass Messaging](https://www.g2.com/survey_responses/textus-review-8142383)"** **Rating:** 5.0/5.0 stars *— Lyan P.* [Read full review](https://www.g2.com/survey_responses/textus-review-8142383) --- #### What Are G2 Users Discussing About TextUs? - [What is TextUs used for?](https://www.g2.com/discussions/what-is-textus-used-for) ### 3. [Wunderkind](https://www.g2.com/products/wunderkind/reviews) Wunderkind is an advanced AI-driven performance marketing solution designed to assist brands in collecting consent-based, first-party data and identifying anonymous traffic. This innovative platform enables businesses to scale hyper-personalized one-to-one messaging, ensuring that marketing efforts resonate with their target audience. By leveraging the proprietary Wunderkind Identity Network, which recognizes 9 billion devices and 1 billion opted-in consumers, brands can effectively trigger impactful offers at the right moment and through the most suitable channels. The target audience for Wunderkind includes businesses across various industries seeking to enhance their marketing strategies through data-driven insights. The platform is particularly beneficial for brands that prioritize personalized communication and aim to optimize their marketing performance across multiple channels, including email, text, and advertising. With the ability to observe 2 trillion digital transactions annually, Wunderkind provides valuable insights that help brands understand consumer behavior and preferences, enabling them to tailor their messaging accordingly. Key features of Wunderkind include its Autonomous Marketing Platform, which integrates seamlessly with existing email service providers (ESPs). This AI engine enhances performance by utilizing the vast data available within the Wunderkind Identity Network. The platform stands out in its category by guaranteeing a lift in revenue for its clients, delivering over $5 billion in directly attributable revenue annually. This level of assurance often positions Wunderkind as a top revenue channel in clients' analytics platforms, making it a reliable choice for brands looking to drive growth. Additionally, Wunderkind's advertising product, WunderKIND Ads, offers a unique user-first ad experience across a curated selection of top-tier publishers. This approach ensures that high-impact ads are delivered in a non-intrusive manner, enhancing user satisfaction while maximizing returns for both advertisers and publishers. By focusing on creating a positive experience for users, Wunderkind not only improves engagement but also fosters brand loyalty. Overall, Wunderkind provides a comprehensive solution for brands aiming to achieve efficient growth through data-driven marketing strategies. By harnessing the power of AI and first-party data, businesses can enhance their outreach and drive significant revenue growth, making Wunderkind a valuable partner in the competitive landscape of performance marketing. **Average Rating:** 4.4/5.0 **Total Reviews:** 88 **How Do G2 Users Rate Wunderkind?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 8.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Wunderkind?** - **Seller:** [Wunderkind](https://www.g2.com/sellers/wunderkind) - **Company Website:** https://www.wunderkind.co/ - **HQ Location:** New York, NY - **Twitter:** @Wunderkind (2,200 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/65582532/ (458 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 42% Mid-Market, 31% Small-Business #### What Are Wunderkind's Pros and Cons? **Pros:** - Customer Support (32 reviews) - Helpful (30 reviews) - Business Growth (29 reviews) - Team Helpfulness (24 reviews) - Results (22 reviews) **Cons:** - Limited Features (11 reviews) - Limited Functionality (8 reviews) - Missing Features (8 reviews) - Insufficient Support (7 reviews) - Poor Customer Support (7 reviews) ### What Do G2 Reviewers Say About Wunderkind? *AI-generated summary from verified user reviews* **Pros:** - Users value the **proactive and knowledgeable customer support** of Wunderkind, enhancing their overall experience and campaign effectiveness. - Users value the **knowledgeable and proactive support** from Wunderkind's team, enhancing campaign effectiveness and partnership experience. - Users value Wunderkind for its **effective business growth strategies** , enabling customized funnels and proactive support for conversions. - Users value the **helpfulness of the team** at Wunderkind, noting their support and adaptability in various situations. - Users highlight the **effective results** of Wunderkind, noting successful campaigns that significantly impact their business. **Cons:** - Users note the **limited features** of Wunderkind, desiring more customization and integration options for effective use. - Users note **limited functionality** in Wunderkind, especially regarding adaptability and advanced data insights for decision-making. - Users note a lack of **missing features** , particularly in SMS integration and advanced analytics that hinder functionality. - Users express disappointment in the **insufficient support** from Wunderkind, affecting their overall experience and success. - Users express frustration with Wunderkind's **poor customer support** , highlighting ongoing issues despite multiple attempts at improvement. #### What Are Recent G2 Reviews of Wunderkind? **"[An Extension to Our Team](https://www.g2.com/survey_responses/wunderkind-review-11873857)"** **Rating:** 5.0/5.0 stars *— Verified User in Consumer Goods* [Read full review](https://www.g2.com/survey_responses/wunderkind-review-11873857) --- **"[Great Features, But Some Drawbacks](https://www.g2.com/survey_responses/wunderkind-review-11903636)"** **Rating:** 4.0/5.0 stars *— Verified User in Sporting Goods* [Read full review](https://www.g2.com/survey_responses/wunderkind-review-11903636) --- #### What Are G2 Users Discussing About Wunderkind? - [Where is wunderkind located?](https://www.g2.com/discussions/where-is-wunderkind-located) - [What is wunderkind formerly BounceX?](https://www.g2.com/discussions/what-is-wunderkind-formerly-bouncex) - [What does BounceX do?](https://www.g2.com/discussions/what-does-bouncex-do) - [What does Wunderkind do?](https://www.g2.com/discussions/what-does-wunderkind-do) ### 4. [Clerk Chat](https://www.g2.com/products/clerk-chat/reviews) Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce. **Average Rating:** 4.6/5.0 **Total Reviews:** 111 **How Do G2 Users Rate Clerk Chat?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 7.3/10 (Category avg: 8.5/10) - **Automation:** 8.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Clerk Chat?** - **Seller:** [Clerk Chat](https://www.g2.com/sellers/clerk-chat) - **Year Founded:** 2020 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/34749575 (46 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Clerk Chat's Pros and Cons? **Pros:** - Customer Support (14 reviews) - Ease of Use (14 reviews) - Easy Integration (12 reviews) - Automation (9 reviews) - Easy Communication (8 reviews) **Cons:** - Poor Customer Support (6 reviews) - Connection Issues (4 reviews) - Reporting Issues (4 reviews) - SMS Issues (4 reviews) - Expensive (3 reviews) ### What Do G2 Reviewers Say About Clerk Chat? *AI-generated summary from verified user reviews* **Pros:** - Users commend Clerk Chat's **exceptional customer support** , highlighting prompt and professional assistance for issue resolution. - Users praise the **ease of use** of Clerk Chat, highlighting its user-friendly interface and efficient communication features. - Users appreciate the **easy integration with Teams** , enhancing communication efficiency and simplifying setup for organizations. - Users love the **automation capabilities** of Clerk Chat, enhancing support efficiency and customer satisfaction significantly. - Users value the **easy communication** of Clerk Chat, enabling quick outreach and efficient, real-time collaboration across teams. **Cons:** - Users experience **poor customer support** , facing slow responses and communication barriers that hinder effective issue resolution. - Users frequently face **connection issues** with Clerk Chat, complicating their experience and affecting crucial features. - Users are frustrated with **poor reporting support** and difficulties in accessing features, impacting overall functionality. - Users report **SMS issues** including delivery tracking challenges and delays in activation, complicating their experience with Clerk Chat. - Users find Clerk Chat to be **expensive** , with unclear fees and high costs for additional features and usage reports. #### What Are Recent G2 Reviews of Clerk Chat? **"[Scaling Conversational Communication Capabilities within Software Platforms](https://www.g2.com/survey_responses/clerk-chat-review-12856074)"** **Rating:** 4.5/5.0 stars *— Jenelle V.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12856074) --- **"[Seamless Automated Messaging Integration for Modern Data Pipelines](https://www.g2.com/survey_responses/clerk-chat-review-12978665)"** **Rating:** 5.0/5.0 stars *— Fabien V.* [Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12978665) --- ### 5. [Plivo](https://www.g2.com/products/plivo/reviews) Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 743 **How Do G2 Users Rate Plivo?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.5/10) - **Automation:** 7.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Plivo?** - **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e) - **Year Founded:** 2011 - **HQ Location:** Austin, TX - **Twitter:** @plivo (12,543 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/plivo-inc/ (198 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Plivo's Pros and Cons? **Pros:** - Ease of Use (30 reviews) - Customer Support (19 reviews) - Features (17 reviews) - Pricing (17 reviews) - API Quality (16 reviews) **Cons:** - Poor Customer Support (12 reviews) - Expensive (6 reviews) - Limited Features (6 reviews) - Messaging Issues (6 reviews) - Not Intuitive (6 reviews) ### What Do G2 Reviewers Say About Plivo? *AI-generated summary from verified user reviews* **Pros:** - Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible. - Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments. - Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale. - Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality. - Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years. **Cons:** - Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues. - Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors. - Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors. - Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval. - Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform. #### What Are Recent G2 Reviews of Plivo? **"[Super simple and satisfying](https://www.g2.com/survey_responses/plivo-review-12040188)"** **Rating:** 4.5/5.0 stars *— Majd K.* [Read full review](https://www.g2.com/survey_responses/plivo-review-12040188) --- **"[Quick, Responsive Support and Helpful Sub-Account Breakdowns](https://www.g2.com/survey_responses/plivo-review-12879964)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/plivo-review-12879964) --- #### What Are G2 Users Discussing About Plivo? - [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for) ### 6. [Unifonic](https://www.g2.com/products/unifonic/reviews) Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the Middle East and North Africa, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/. **Average Rating:** 4.8/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Unifonic?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 9.6/10 (Category avg: 8.4/10) - **API Integration:** 9.6/10 (Category avg: 8.5/10) - **Automation:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Unifonic?** - **Seller:** [Unifonic](https://www.g2.com/sellers/unifonic) - **Year Founded:** 2006 - **HQ Location:** Riyadh, KSA - **Twitter:** @Unifonic (4,569 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unifonic (536 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 77% Mid-Market, 15% Enterprise #### What Are Unifonic's Pros and Cons? **Pros:** - Automation (1 reviews) - Automation Features (1 reviews) - Business Enhancement (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) **Cons:** - Billing Issues (1 reviews) - Campaign Issues (1 reviews) - Campaign Management (1 reviews) - Cost (1 reviews) - Delay Issues (1 reviews) ### What Do G2 Reviewers Say About Unifonic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of Unifonic, enhancing customer engagement and streamlining communication processes effectively. - Users appreciate the **automation features** of Unifonic, enhancing customer engagement and streamlining complex interactions efficiently. - Users value the **unified and scalable communication platform** of Unifonic, enhancing customer engagement and service efficiency. - Users appreciate the **ease of use** of Unifonic, benefiting from a streamlined omnichannel communication platform. - Users value the **efficiency** of Unifonic, which centralizes communication channels for seamless customer engagement. **Cons:** - Users express concern over **billing issues** due to unclear pricing and potential unexpected costs in Unifonic. - Users express concerns about **campaign issues** , including complex billing and tedious management of mass campaigns. - Users express concerns over **complex billing and manual campaign management** , impacting overall satisfaction with Unifonic. - Users express concerns over **hidden costs and complex billing** with Unifonic, leading to possible unexpected expenses. - Users experience **message delivery delays** with Unifonic, impacting crucial time-sensitive communications like one-time passwords. #### What Are Recent G2 Reviews of Unifonic? **"[Unifonic: The Ultimate Omnichannel Platform for Seamless Customer Engagement](https://www.g2.com/survey_responses/unifonic-review-11973154)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/unifonic-review-11973154) --- **"[Exceptional Customer Engagement Solutions with Outstanding Support](https://www.g2.com/survey_responses/unifonic-review-9919207)"** **Rating:** 4.5/5.0 stars *— Hesham A.* [Read full review](https://www.g2.com/survey_responses/unifonic-review-9919207) --- ### 7. [Emotive](https://www.g2.com/products/emotive/reviews) Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging. **Average Rating:** 4.5/5.0 **Total Reviews:** 206 **How Do G2 Users Rate Emotive?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 8.4/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Emotive?** - **Seller:** [Emotive](https://www.g2.com/sellers/emotive) - **Year Founded:** 2018 - **HQ Location:** Los Angeles, California - **Twitter:** @emotive (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/emotiveio/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Marketing Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 93% Small-Business, 7% Mid-Market #### What Are Emotive's Pros and Cons? **Pros:** - Affordable (2 reviews) - Business Enhancement (2 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Easy Communication (2 reviews) **Cons:** - Expensive (1 reviews) - Limited Features (1 reviews) - Not Intuitive (1 reviews) - Poor Customer Support (1 reviews) - SMS Issues (1 reviews) ### What Do G2 Reviewers Say About Emotive? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **affordable pricing** of Emotive, making it a top choice for effective SMS marketing. - Users commend Emotive for its **user-friendly integration and significant boost in conversion rates** , enhancing overall marketing effectiveness. - Users value the **exceptional customer support** of Emotive, enhancing their engagement and boosting sales effectively. - Users highlight the **ease of use** of Emotive, praising its straightforward setup and helpful onboarding process. - Users appreciate the **easy communication** through SMS with real-person interactions, enhancing customer engagement and satisfaction. **Cons:** - Users find the product **expensive** with unclear ROI and limited discount options for potential subscribers. - Users find the **limited features** of Emotive restrict useful marketing options and hinder overall effectiveness. - Users find the interface **not intuitive** , making navigation and usage more challenging than expected. - Users experience **poor customer support** , especially with unhelpful account managers affecting overall satisfaction and onboarding experience. - Users express dissatisfaction with **SMS issues** , highlighting the lack of accurate data from Emotive's analytics tools. #### What Are Recent G2 Reviews of Emotive? **"[Emotive is a MUST for small businesses.](https://www.g2.com/survey_responses/emotive-review-10548148)"** **Rating:** 5.0/5.0 stars *— Erik V.* [Read full review](https://www.g2.com/survey_responses/emotive-review-10548148) --- **"[Great Customer Service + Easy to use!](https://www.g2.com/survey_responses/emotive-review-10908705)"** **Rating:** 4.5/5.0 stars *— Undra D.* [Read full review](https://www.g2.com/survey_responses/emotive-review-10908705) --- #### What Are G2 Users Discussing About Emotive? - [What is Emotive business?](https://www.g2.com/discussions/what-is-emotive-business) - [What does Emotive company do?](https://www.g2.com/discussions/what-does-emotive-company-do) - [What is Emotive app?](https://www.g2.com/discussions/what-is-emotive-app) - [How much does emotive SMS cost?](https://www.g2.com/discussions/how-much-does-emotive-sms-cost) - 1 comment ### 8. [Twilio](https://www.g2.com/products/twilio/reviews) Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. **Average Rating:** 4.1/5.0 **Total Reviews:** 458 **How Do G2 Users Rate Twilio?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 5.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Twilio?** - **Seller:** [Twilio](https://www.g2.com/sellers/twilio) - **Company Website:** https://www.twilio.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @twilio (81,644 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/twilio-inc-/ (6,678 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Small-Business, 31% Mid-Market #### What Are Twilio's Pros and Cons? **Pros:** - Ease of Use (40 reviews) - Easy Integrations (30 reviews) - Integrations (23 reviews) - Easy Setup (21 reviews) - API Integration (19 reviews) **Cons:** - Expensive (26 reviews) - Poor Customer Support (23 reviews) - Difficult Configuration (14 reviews) - Complex Setup (11 reviews) - Technical Knowledge Required (11 reviews) ### What Do G2 Reviewers Say About Twilio? *AI-generated summary from verified user reviews* **Pros:** - Users find Twilio to be **user-friendly** , easily managing services and features without complications. - Users praise Twilio for its **easy integrations** , enhancing communication and streamlining workflows within their businesses. - Users praise Twilio for its **seamless integrations** with various systems, enhancing communication efficiency and stability. - Users value Twilio for its **easy setup** , enjoying a seamless and efficient integration process for communications. - Users value Twilio's **efficient API integration** , ensuring seamless notifications and communication across various platforms. **Cons:** - Users find Twilio's pricing to be **expensive at scale** , especially with increasing usage of SMS and WhatsApp. - Users experience **poor customer support** , facing long response times and inadequate assistance for resolving issues. - Users often find **difficult configuration** for advanced features challenging, especially without programming expertise in smaller teams. - Users find the **complex setup** for advanced features challenging, often requiring programming skills and delaying usability. - Users find that the **technical knowledge required** for Twilio's advanced features can be challenging for smaller teams. #### What Are Recent G2 Reviews of Twilio? **"[Reliable, Developer-Friendly APIs for Scalable Communications](https://www.g2.com/survey_responses/twilio-review-13099388)"** **Rating:** 4.5/5.0 stars *— Verified User in Internet* [Read full review](https://www.g2.com/survey_responses/twilio-review-13099388) --- **"[High-Volume Emailing Without Risk, Plus Smooth SAML Integration](https://www.g2.com/survey_responses/twilio-review-12676571)"** **Rating:** 4.0/5.0 stars *— Robert B.* [Read full review](https://www.g2.com/survey_responses/twilio-review-12676571) --- #### What Are G2 Users Discussing About Twilio? - [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) - 1 comment - [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) - 1 comment - [What makes twilio unique?](https://www.g2.com/discussions/what-makes-twilio-unique) - [What is twilio software?](https://www.g2.com/discussions/what-is-twilio-software) - [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) - 1 comment ### 9. [Zoho Campaigns](https://www.g2.com/products/zoho-campaigns/reviews) Zoho Campaigns is a leading email marketing software that helps businesses create and manage email campaigns, automate repetitive marketing tasks, and gain real-time insights into campaign performance. Available as both a web-based and mobile application, Zoho Campaigns integrates with other applications in your existing software ecosystem, aligning effortlessly with your workflow. Rest assured that by using Zoho Campaigns, you can communicate with your customers worry-free, as our platform ensures full compliance with email marketing laws and regulations. With our robust feature, dedicated customer support, and competitive pricing, we have enabled thousands of businesses worldwide to connect, engage, and expand their audience. Join the ranks of our satisfied users, including Zoho itself, and harness the power of Zoho Campaigns for your email marketing needs. To know further, visit,&nbsp;https://www.zoho.com/campaigns/&nbsp; &nbsp; If you want to give the product a try, sign up for a&nbsp;free account,&nbsp;https://www.zoho.com/campaigns/signup.html **Average Rating:** 4.3/5.0 **Total Reviews:** 964 **How Do G2 Users Rate Zoho Campaigns?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.5/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Zoho Campaigns?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 79% Small-Business, 18% Mid-Market #### What Are Zoho Campaigns's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Automation (24 reviews) - Email Marketing (20 reviews) - Automation AI (17 reviews) - CRM Integration (16 reviews) **Cons:** - Limited Features (18 reviews) - Template Limitations (14 reviews) - Learning Curve (10 reviews) - Missing Features (10 reviews) - Outdated Design (10 reviews) ### What Do G2 Reviewers Say About Zoho Campaigns? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Zoho Campaigns, highlighting its simple interface and quick campaign launches. - Users appreciate the **automation capabilities** of Zoho Campaigns, streamlining email marketing with efficiency and ease. - Users appreciate the **ease of use** of Zoho Campaigns, enjoying features like drag-and-drop editor and email automation. - Users appreciate the **automation workflows** in Zoho Campaigns, simplifying email management and enhancing targeting efficiency effortlessly. - Users appreciate the **seamless CRM integration** of Zoho Campaigns, simplifying contact management and enhancing campaign effectiveness. **Cons:** - Users find the **limited features** of Zoho Campaigns hinder the ability to create advanced email marketing campaigns. - Users experience **template limitations** in Zoho Campaigns, hindering advanced custom design and complex campaign building. - Users find the **learning curve steep** , as mastering automation features and segmentation can be time-consuming. - Users note that Zoho Campaigns is lacking in **missing features** , hindering advanced marketing automation and reporting capabilities. - Users find the **interface outdated** , making setup and navigation challenging, which affects overall user experience. #### What Are Recent G2 Reviews of Zoho Campaigns? **"[All-in-One Zoho Email Marketing with Solid Features and Seamless Zoho Integrations](https://www.g2.com/survey_responses/zoho-campaigns-review-12807890)"** **Rating:** 4.0/5.0 stars *— Manish C.* [Read full review](https://www.g2.com/survey_responses/zoho-campaigns-review-12807890) --- **"[Affordable, Organized Email Marketing with Powerful Automation and Reporting](https://www.g2.com/survey_responses/zoho-campaigns-review-13035553)"** **Rating:** 4.0/5.0 stars *— Kiran C.* [Read full review](https://www.g2.com/survey_responses/zoho-campaigns-review-13035553) --- #### What Are G2 Users Discussing About Zoho Campaigns? - [What is Zoho Campaigns used for?](https://www.g2.com/discussions/zoho-campaigns-what-is-zoho-campaigns-used-for) - 1 comment - [Is Zoho Campaigns free?](https://www.g2.com/discussions/is-zoho-campaigns-free) - 2 comments - [What are the features of Zoho?](https://www.g2.com/discussions/zoho-campaigns-what-are-the-features-of-zoho) - 1 comment - [What is Zoho Campaigns used for?](https://www.g2.com/discussions/what-is-zoho-campaigns-used-for) - 2 comments - [What is Zoho Campaigns?](https://www.g2.com/discussions/what-is-zoho-campaigns) - 1 comment ### 10. [Manychat](https://www.g2.com/products/manychat/reviews) Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is. **Average Rating:** 4.5/5.0 **Total Reviews:** 151 **How Do G2 Users Rate Manychat?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Reporting:** 8.9/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 9.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Manychat?** - **Seller:** [ManyChat](https://www.g2.com/sellers/manychat) - **Year Founded:** 2016 - **HQ Location:** Palo Alto, US - **Twitter:** @ManyChatHQ (3,747 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11058494/ (558 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Founder - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 87% Small-Business, 10% Mid-Market #### What Are Manychat's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Automation (11 reviews) - Helpful (10 reviews) - Features (9 reviews) - User-Friendly (9 reviews) **Cons:** - Limited Features (8 reviews) - Expensive (7 reviews) - Poor Customer Support (6 reviews) - Missing Features (5 reviews) - Pricing Issues (5 reviews) ### What Do G2 Reviewers Say About Manychat? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly. - Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions. - Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time. - Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly. - Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly. **Cons:** - Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion. - Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options. - Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts. - Users report **missing features** in Manychat, leading to frustrations with integrations and support availability. - Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget. #### What Are Recent G2 Reviews of Manychat? **"[Streamlined Instagram DM Automation, Saves Hours Weekly](https://www.g2.com/survey_responses/manychat-review-12461079)"** **Rating:** 5.0/5.0 stars *— Jordan G.* [Read full review](https://www.g2.com/survey_responses/manychat-review-12461079) --- **"[Streamlined Client Interaction with Robust Automation](https://www.g2.com/survey_responses/manychat-review-12832287)"** **Rating:** 5.0/5.0 stars *— Felipe C.* [Read full review](https://www.g2.com/survey_responses/manychat-review-12832287) --- #### What Are G2 Users Discussing About Manychat? - [Is many chat free?](https://www.g2.com/discussions/is-many-chat-free) - [What is ManyChat app?](https://www.g2.com/discussions/what-is-manychat-app) - [What is ManyChat?](https://www.g2.com/discussions/what-is-manychat) - 1 comment, 1 upvote - [What is ManyChat used for?](https://www.g2.com/discussions/what-is-manychat-used-for) ### 11. [CallFire](https://www.g2.com/products/callfire/reviews) CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 **How Do G2 Users Rate CallFire?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) **Who Is the Company Behind CallFire?** - **Seller:** [CallFire](https://www.g2.com/sellers/callfire) - **Year Founded:** 2004 - **HQ Location:** Santa Monica, CA - **Twitter:** @CallFire (21,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/444951/ (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 69% Small-Business, 24% Mid-Market #### What Are Recent G2 Reviews of CallFire? **"[Call fire is simple, easy, yet efficient](https://www.g2.com/survey_responses/callfire-review-4952283)"** **Rating:** 4.5/5.0 stars *— Tiffany P.* [Read full review](https://www.g2.com/survey_responses/callfire-review-4952283) --- **"["Wonderful Communication and Trustworthy Preference](https://www.g2.com/survey_responses/callfire-review-3555908)"** **Rating:** 4.0/5.0 stars *— PAYAL J.* [Read full review](https://www.g2.com/survey_responses/callfire-review-3555908) --- #### What Are G2 Users Discussing About CallFire? - [What do you like most about CallFire for your communication campaigns, and what needs improvement?](https://www.g2.com/discussions/what-do-you-like-most-about-callfire-for-your-communication-campaigns-and-what-needs-improvement) - [What is CallFire used for?](https://www.g2.com/discussions/what-is-callfire-used-for) ### 12. [OneSignal](https://www.g2.com/products/onesignal/reviews) OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,195 **How Do G2 Users Rate OneSignal?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind OneSignal?** - **Seller:** [OneSignal](https://www.g2.com/sellers/onesignal) - **Company Website:** https://www.onesignal.com - **Year Founded:** 2014 - **HQ Location:** San Mateo, California - **Twitter:** @onesignal (5,546 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6424376/ (171 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small-Business, 24% Mid-Market #### What Are OneSignal's Pros and Cons? **Pros:** - Ease of Use (143 reviews) - Notifications (114 reviews) - Notification Features (105 reviews) - Easy Setup (74 reviews) - Automation (60 reviews) **Cons:** - Missing Features (33 reviews) - Learning Curve (30 reviews) - Limited Features (28 reviews) - Expensive (21 reviews) - Not Intuitive (15 reviews) ### What Do G2 Reviewers Say About OneSignal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OneSignal, finding setup and segmentation processes simple and efficient. - Users value the **reliability and ease of use** of OneSignal for effective notification management and targeting. - Users love the **easy setup and rich notification features** of OneSignal, enhancing engagement across multiple platforms. - Users find the **easy setup** of OneSignal simplifies push notifications compared to traditional email campaigns. - Users love the **seamless automation** of OneSignal, enabling quick and personalized communication effortlessly. **Cons:** - Users note a **lack of advanced features** in OneSignal, particularly in the free version compared to paid plans. - Users feel the **learning curve is steep** , wishing for clearer tips and simpler setup for advanced features. - Users find OneSignal lacking in **advanced features** , as many options are restricted to paid plans. - Users note that the service can get **expensive** as additional features and customizations often require paid plans. - Users find the setup process **not intuitive** , wishing for clearer tips and easier methods for advanced features. #### What Are Recent G2 Reviews of OneSignal? **"[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/onesignal-review-12977679) --- **"[All-in-One Messaging with Strong Segmentation and Real-Time Analytics](https://www.g2.com/survey_responses/onesignal-review-12952478)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/onesignal-review-12952478) --- #### What Are G2 Users Discussing About OneSignal? - [What is OneSignal used for?](https://www.g2.com/discussions/what-is-onesignal-used-for) - 3 comments, 3 upvotes ### 13. [Whippy](https://www.g2.com/products/whippy/reviews) Whippy helps businesses grow revenue without growing headcount — combining omni-channel tools for your team with AI agents that handle the rest. Whippy unifies messaging, automation, AI, and VoIP into a single, intelligent workspace that connects your people and your systems. • Messaging & Automation – Manage SMS, email, and chat in one omni-channel inbox. Create campaigns, workflows, and sales sequences that sync with your CRM or database to trigger personalized communication and actions automatically. • AI Agents – Deploy fully customizable AI agents for recruiting, sales, reception, and customer engagement. Agents can read and write data, qualify leads or candidates, and execute workflows — acting as real teammates that extend your team’s capacity. • VoIP & Calling – Power every conversation with an integrated business phone system. Make and receive calls from desktop, mobile, or desk phones; use IVR, voicemail, call routing, and trigger workflows directly from calls. Whippy replaces multiple disconnected tools with one cohesive platform — giving teams everything they need to communicate, automate, and scale with the power of AI. **Average Rating:** 4.9/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Whippy?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Reporting:** 9.6/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Whippy?** - **Seller:** [Whippy](https://www.g2.com/sellers/whippy) - **Year Founded:** 2021 - **HQ Location:** Los Angeles , California - **LinkedIn® Page:** https://www.linkedin.com/company/whippyai/ (42 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Staffing and Recruiting - **Company Size:** 67% Small-Business, 27% Mid-Market #### What Are Whippy's Pros and Cons? **Pros:** - Helpful (14 reviews) - Features (13 reviews) - Ease of Use (12 reviews) - Customer Support (11 reviews) - Communication (9 reviews) **Cons:** - Messaging Issues (3 reviews) - AI Limitations (2 reviews) - Complexity (2 reviews) - Difficult Learning (2 reviews) - Email Issues (2 reviews) ### What Do G2 Reviewers Say About Whippy? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **unmatched customer support** of Whippy, noting their responsiveness and effective communication. - Users appreciate the **intuitive communication features** of Whippy, enhancing outreach and collaboration with employees and candidates. - Users appreciate the **ease of use** of Whippy, which simplifies communication and enhances team collaboration effortlessly. - Users highlight the **exceptional customer support** of Whippy, noting their quick and personalized assistance without AI reliance. - Users value the **easy communication** with candidates through Whippy, enhancing connections and streamlining outreach effectively. **Cons:** - Users face **messaging issues** such as limitations with international texts and restrictions on mass messaging credits. - Users note the **limitations when texting international numbers** and feel the need for improved AI features. - Users find the **advanced customization complexity** requires significant learning, which may hinder maximizing Whippy's effectiveness. - Users face a **difficult learning** curve for advanced features, requiring significant support and instruction to master. - Users encounter **notification overload** with Whippy, but can manage settings to reduce interruptions. #### What Are Recent G2 Reviews of Whippy? **"[Efficient and Reliable Centralized Communication Platform](https://www.g2.com/survey_responses/whippy-review-12937846)"** **Rating:** 5.0/5.0 stars *— Vanessa S.* [Read full review](https://www.g2.com/survey_responses/whippy-review-12937846) --- **"[Omnichannel Powerhouse: Whippy AI Unifies Communication and Saves Us Hours!](https://www.g2.com/survey_responses/whippy-review-11952671)"** **Rating:** 5.0/5.0 stars *— Lehua J.* [Read full review](https://www.g2.com/survey_responses/whippy-review-11952671) --- ### 14. [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews) SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease. **Average Rating:** 4.3/5.0 **Total Reviews:** 219 **How Do G2 Users Rate SalesCaptain?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) **Who Is the Company Behind SalesCaptain?** - **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6) - **Year Founded:** 2020 - **HQ Location:** New York, US - **Twitter:** @SalesCaptainInc (157 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salescaptainhq (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Business Manager - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 71% Small-Business, 27% Mid-Market #### What Are SalesCaptain's Pros and Cons? **Pros:** - Automation (62 reviews) - Communication (54 reviews) - Ease of Use (49 reviews) - Helpful (41 reviews) - Communication Improvement (40 reviews) **Cons:** - Steep Learning Curve (40 reviews) - Time-Consuming (20 reviews) - Limited Reporting (18 reviews) - Limited Customization (17 reviews) - Learning Curve (15 reviews) ### What Do G2 Reviewers Say About SalesCaptain? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly. - Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly. - Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency. - Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times. - Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust. **Cons:** - Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first. - Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain. - Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights. - Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options. - Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features. #### What Are Recent G2 Reviews of SalesCaptain? **"[Less manual work, more consistent follow-ups](https://www.g2.com/survey_responses/salescaptain-review-13117683)"** **Rating:** 4.5/5.0 stars *— Roy S.* [Read full review](https://www.g2.com/survey_responses/salescaptain-review-13117683) --- **"[Turning Follow Ups into Closed Deals](https://www.g2.com/survey_responses/salescaptain-review-13122266)"** **Rating:** 4.5/5.0 stars *— Alana W.* [Read full review](https://www.g2.com/survey_responses/salescaptain-review-13122266) --- ### 15. [Mobiz](https://www.g2.com/products/mobiz/reviews) Mobiz is a all-in-one text marketing solution that helps businesses grow their subscribers and deliver 1:1 personalized shopping experiences at scale. Take advantage of personalized picture text messaging and sales pages, to capture the highest open rates and conversions. Leverage advanced campaign analytics to win more and segment subscribers based on sales page intent data likely to buy particular items over others. Our texting experts are here to help. **Average Rating:** 4.8/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Mobiz?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Reporting:** 9.0/10 (Category avg: 8.4/10) - **API Integration:** 8.9/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Mobiz?** - **Seller:** [Mobiz](https://www.g2.com/sellers/mobiz) - **Year Founded:** 2022 - **HQ Location:** Alpharetta, US - **Twitter:** @Mobiz_co (80 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10232397 (47 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 43% Small-Business, 30% Enterprise #### What Are Mobiz's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Ease of Learning (2 reviews) - Landing Pages (2 reviews) - Reliability (2 reviews) - Affordable (1 reviews) **Cons:** - Complexity (1 reviews) - Complex Processes (1 reviews) - Contact Management (1 reviews) - Data Management (1 reviews) - Delays (1 reviews) ### What Do G2 Reviewers Say About Mobiz? *AI-generated summary from verified user reviews* **Pros:** - Users find Mobiz to be **extremely easy to use** , facilitating quick engagement and seamless mobile access. - Users find Mobiz's **ease of learning** exceptional, enabling quick engagement and effective communication with customers. - Users value the **customizable landing pages** of Mobiz, enhancing the appeal of their content and options. - Users highlight the **reliability** of Mobiz, appreciating consistent message deliverability and excellent customer service support. - Users love the **affordable pricing** of Mobiz, noting its value and effective customer outreach. **Cons:** - Users find the **complexity in sending texts** frustrating and suggest streamlining the process for ease of use. - Users find the **complex processes** of Mobiz cumbersome, suggesting a need for a more streamlined sending experience. - Users find the **manual entry requirement for contact addition** cumbersome, hindering efficient contact management in Mobiz. - Users find it frustrating that **text color changes** require extra steps, complicating simple formatting tasks. - Users experience **delays** in sending texts with Mobiz, often waiting several minutes for messages to go out. #### What Are Recent G2 Reviews of Mobiz? **"[So much better!](https://www.g2.com/survey_responses/mobiz-review-10332901)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospitality* [Read full review](https://www.g2.com/survey_responses/mobiz-review-10332901) --- **"[Outstanding Support and Expertise](https://www.g2.com/survey_responses/mobiz-review-11050170)"** **Rating:** 5.0/5.0 stars *— Lainey D.* [Read full review](https://www.g2.com/survey_responses/mobiz-review-11050170) --- #### What Are G2 Users Discussing About Mobiz? - [What is Mobiz used for?](https://www.g2.com/discussions/what-is-mobiz-used-for) - 1 comment ### 16. [GetResponse](https://www.g2.com/products/getresponse/reviews) GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,115 **How Do G2 Users Rate GetResponse?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.7/10 (Category avg: 8.5/10) - **Automation:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind GetResponse?** - **Seller:** [GetResponse](https://www.g2.com/sellers/getresponse) - **Company Website:** https://www.getresponse.com/ - **Year Founded:** 1998 - **HQ Location:** Poland - **Twitter:** @getresponse (54,233 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1063383/ (432 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are GetResponse's Pros and Cons? **Pros:** - Ease of Use (59 reviews) - Customer Support (58 reviews) - Helpful (39 reviews) - Features (34 reviews) - Email Marketing (32 reviews) **Cons:** - Learning Curve (20 reviews) - Expensive (16 reviews) - Missing Features (16 reviews) - Limited Features (14 reviews) - Pricing Issues (13 reviews) ### What Do G2 Reviewers Say About GetResponse? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of GetResponse, making complex tasks simple with intuitive design and support. - Users commend the **fast and friendly customer support** of GetResponse, enhancing their overall experience and satisfaction. - Users value the **user-friendly interface** and comprehensive tools of GetResponse, enhancing their email marketing experience. - Users appreciate the **user-friendly interface** of GetResponse, enabling fast and accurate email creation with powerful analytics. - Users highlight the **user-friendly interface** of GetResponse, making email building fast and efficient with drag-and-drop features. **Cons:** - Users experience a **steep learning curve** with GetResponse, particularly in mastering automations and integrations. - Users find the **pricing of GetResponse expensive** compared to other email marketing options and seek more cost-effective solutions. - Users mention the need for a **missing design feature** to enhance quick creation of marketing materials within GetResponse. - Users note **limited features** in GetResponse, wishing for more integrated design tools and robust testing options. - Users find the **pricing issues** of GetResponse high compared to competitors, especially for additional automation features. #### What Are Recent G2 Reviews of GetResponse? **"[A great balance between automation, ease of use, and integrations](https://www.g2.com/survey_responses/getresponse-review-13064281)"** **Rating:** 5.0/5.0 stars *— Miguel F.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-13064281) --- **"[Strong Value for Money but Needs Tagging Improvement](https://www.g2.com/survey_responses/getresponse-review-12738658)"** **Rating:** 4.0/5.0 stars *— Christopher H.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-12738658) --- #### What Are G2 Users Discussing About GetResponse? - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) - 3 comments - [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) - 5 comments ### 17. [SendPulse](https://www.g2.com/products/sendpulse/reviews) SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month. **Average Rating:** 4.6/5.0 **Total Reviews:** 685 **How Do G2 Users Rate SendPulse?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.7/10 (Category avg: 8.5/10) - **Automation:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind SendPulse?** - **Seller:** [SendPulse](https://www.g2.com/sellers/sendpulse) - **Year Founded:** 2015 - **HQ Location:** New York - **Twitter:** @SendPulseCom (2,084 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9359878/ (190 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 91% Small-Business, 9% Mid-Market #### What Are SendPulse's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Automation (37 reviews) - Features (28 reviews) - User-Friendly (27 reviews) - Customer Support (26 reviews) **Cons:** - Missing Features (22 reviews) - Limited Features (16 reviews) - Learning Curve (15 reviews) - Limited Options (13 reviews) - Not Intuitive (12 reviews) ### What Do G2 Reviewers Say About SendPulse? *AI-generated summary from verified user reviews* **Pros:** - Users find SendPulse to be **very easy to use** , enjoying a seamless sign-up process and intuitive interface. - Users love the **automation capabilities** of SendPulse, streamlining email and message management effortlessly. - Users love the **versatile functionality** of SendPulse, combining email, SMS, and chatbots in a user-friendly platform. - Users appreciate the **user-friendly interface** of SendPulse, making campaign setup and management effortless and intuitive. - Users highlight the **fantastic customer support** of SendPulse, appreciating the ability to speak to real people. **Cons:** - Users note the **missing features** in SendPulse, particularly in the analytics and mobile app, hindering overall usability. - Users find the **limited features** of SendPulse lacking, particularly in analytics and mobile app functionality. - Users find the **learning curve steep** due to confusing FAQs and an overloaded interface for advanced features. - Users express concerns over **limited options** in SendPulse, particularly in integrations and feature availability. - Users find the **WhatsApp API setup and automation flow confusing** , which can frustratingly hinder their experience and efficiency. #### What Are Recent G2 Reviews of SendPulse? **"[Chat Bot is a great source of information for our users and saves us great amount of work.](https://www.g2.com/survey_responses/sendpulse-review-8697479)"** **Rating:** 5.0/5.0 stars *— Fernando C.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-8697479) --- **"[Sendpulse Does Everything I Need: Intuitive Chatbot Builder That Just Works](https://www.g2.com/survey_responses/sendpulse-review-13054623)"** **Rating:** 4.5/5.0 stars *— Vercueil v.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-13054623) --- #### What Are G2 Users Discussing About SendPulse? - [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment ### 18. [Textdrip.com](https://www.g2.com/products/textdrip-com/reviews) There was a great need in the sales industry for a better business texting platform. Response rates with traditional texting platforms were extremely low because bulk messages were getting throttled or blocked by carriers. We created Textdrip.com to provide a business texting platform with the best deliverability in the industry while providing a clean and user-friendly interface that anyone could run, not just the IT guys. **Average Rating:** 4.8/5.0 **Total Reviews:** 125 **How Do G2 Users Rate Textdrip.com?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.5/10) - **Automation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Textdrip.com?** - **Seller:** [Textdrip.com](https://www.g2.com/sellers/textdrip-com) - **Year Founded:** 2019 - **HQ Location:** Holly, US - **Twitter:** @textdrip (130 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/textdrip (25 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Health Insurance Specialist, Insurance Agent - **Top Industries:** Insurance, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 14% Mid-Market #### What Are Textdrip.com's Pros and Cons? **Pros:** - User-Friendly (3 reviews) - Customer Support (2 reviews) - Automation (1 reviews) - Business Enhancement (1 reviews) - Ease of Understanding (1 reviews) **Cons:** - Complex Automation (1 reviews) - Delays (1 reviews) - Expensive (1 reviews) - Feature Improvements (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Textdrip.com? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly interface** of Textdrip, making it easy to navigate and streamline business practices. - Users commend the **top-notch customer support** of Textdrip, praising the responsiveness and helpfulness of the team. - Users love the **automation of drip campaigns** with Textdrip, making client communication effortless and efficient. - Users commend the **user-friendly design** of Textdrip.com, finding it convenient for streamlining business practices effectively. - Users appreciate the **clean, user-friendly interface** of Textdrip.com, making navigation effortless even for beginners. **Cons:** - Users desire improved **message tracking features** to avoid wasting credits and incurring unnecessary costs. - Users experience occasional **delays** when loading large contact lists, impacting the overall smoothness of the app. - Users express concern about Textdrip.com's **high costs** due to credit depletion from untracked unsent messages. - Users find the lack of **search functionality for archived messages** frustrating, making it hard to retrieve lost conversations. - Users often face **integration issues** with Textdrip.com, particularly when adding new phone numbers and waiting times. #### What Are Recent G2 Reviews of Textdrip.com? **"[A Game-Changer for Organized Client Communication](https://www.g2.com/survey_responses/textdrip-com-review-12432991)"** **Rating:** 5.0/5.0 stars *— Jaden G.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12432991) --- **"[Effortless Communication with Personal Touch](https://www.g2.com/survey_responses/textdrip-com-review-12219278)"** **Rating:** 4.0/5.0 stars *— Raevan N.* [Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12219278) --- #### What Are G2 Users Discussing About Textdrip.com? - [What do you like most about Textdrip.com for SMS marketing, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-textdrip-com-for-sms-marketing-and-what-improvements-would-you-suggest) - [What is Textdrip.com used for?](https://www.g2.com/discussions/what-is-textdrip-com-used-for) ### 19. [Dexatel](https://www.g2.com/products/dexatel/reviews) Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale. **Average Rating:** 5.0/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Dexatel?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Dexatel?** - **Seller:** [Dexatel](https://www.g2.com/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0) - **Company Website:** https://dexatel.com/ - **Year Founded:** 2015 - **HQ Location:** Tallinn, EE - **Twitter:** @dexatel (58 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dexatel-ou/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Computer Software - **Company Size:** 40% Mid-Market, 35% Small-Business #### What Are Dexatel's Pros and Cons? **Pros:** - API Integration (1 reviews) - Ease of Use (1 reviews) - Reliability (1 reviews) - Time Management (1 reviews) - Time-Saving (1 reviews) ### What Do G2 Reviewers Say About Dexatel? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease and reliability** of Dexatel Verify, streamlining workflows and saving valuable time. - Users value the **ease of use** of Dexatel, as it streamlines workflows and enhances efficiency in verifying contacts. - Users appreciate the **reliability** of Dexatel, which streamlines workflows and saves significant time in verifying contacts. - Users appreciate the **time-saving efficiency** of Dexatel Verify, enhancing workflow and simplifying number verification tasks. - Users appreciate the **time-saving efficiency** of Dexatel, making workflows quicker and more reliable overall. #### What Are Recent G2 Reviews of Dexatel? **"[A Great Tool for Recovering Carts Driving repeat purchases](https://www.g2.com/survey_responses/dexatel-review-12995308)"** **Rating:** 5.0/5.0 stars *— Stuart S.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-12995308) --- **"[One platform for user Authentication, Notifications, and customer Engagement](https://www.g2.com/survey_responses/dexatel-review-13001300)"** **Rating:** 5.0/5.0 stars *— Mike B.* [Read full review](https://www.g2.com/survey_responses/dexatel-review-13001300) --- #### What Are G2 Users Discussing About Dexatel? - [What is Dexatel used for?](https://www.g2.com/discussions/what-is-dexatel-used-for) ### 20. [Kimoby](https://www.g2.com/products/kimoby/reviews) Kimoby is a Service Lane Operating System built for automotive dealership service departments. It consolidates two-way texting, inspections, V2C with AI-generated estimates, digital estimates with one-tap customer approval, mobile payments, in-person payment terminals, loaner fleet management, Voice AI agent for missed calls, CSI follow-up, and marketing campaigns into one platform. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum. When a customer approves an estimate or makes a payment, it writes back to the DMS repair order automatically. Over 1,000 dealerships across in the United States and Canada use Kimoby. BMW Activities Fund approved vendor with exclusive myBMW app integration. VW eConnect and CMC approved. Ford Commitment Program qualifying vendor. Month-to-month contracts. No setup fee. No long-term commitment. Transparent pricing published at kimoby.com/pricing. **Average Rating:** 4.8/5.0 **Total Reviews:** 66 **How Do G2 Users Rate Kimoby?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 9.7/10 (Category avg: 8.4/10) - **API Integration:** 9.2/10 (Category avg: 8.5/10) - **Automation:** 9.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Kimoby?** - **Seller:** [Kimoby](https://www.g2.com/sellers/kimoby) - **Year Founded:** 2013 - **HQ Location:** Québec, CA - **LinkedIn® Page:** https://www.linkedin.com/company/kimoby/ (51 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Service Advisor - **Top Industries:** Automotive - **Company Size:** 57% Small-Business, 41% Mid-Market #### What Are Kimoby's Pros and Cons? **Pros:** - Easy Communication (2 reviews) - Ease of Use (1 reviews) - Time-Saving (1 reviews) **Cons:** - Missing Features (1 reviews) - SMS Issues (1 reviews) - Software Glitches (1 reviews) ### What Do G2 Reviewers Say About Kimoby? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy communication** offered by Kimoby, enhancing interactions for tech-savvy individuals. - Users appreciate the **ease of use** of Kimoby, facilitating seamless communication for tech-savvy advisors. - Users value the **time-saving benefits** of Kimoby, allowing them to focus more on work and less on calls. **Cons:** - Users desire a **quick add customer feature** on all pages for improved accessibility and efficiency. - Users report **double texting issues** with Kimoby, causing confusion for guests about service notifications. - Users report **minor software glitches** causing double texts to guests, leading to confusion about service notifications. #### What Are Recent G2 Reviews of Kimoby? **"[a huge time saver](https://www.g2.com/survey_responses/kimoby-review-4991433)"** **Rating:** 5.0/5.0 stars *— JT B.* [Read full review](https://www.g2.com/survey_responses/kimoby-review-4991433) --- **"[Kimoby is great!](https://www.g2.com/survey_responses/kimoby-review-4997678)"** **Rating:** 4.5/5.0 stars *— Maria W.* [Read full review](https://www.g2.com/survey_responses/kimoby-review-4997678) --- #### What Are G2 Users Discussing About Kimoby? - [What is Kimoby used for?](https://www.g2.com/discussions/what-is-kimoby-used-for) ### 21. [Rebrandly](https://www.g2.com/products/rebrandly/reviews) The link management platform that drives marketing results Every link in your campaign represents a choice: click or scroll past. Generic short links hurt your credibility and cost you conversions. Rebrandly transforms links into a strategic marketing advantage. Branded links with your custom domain get 39% more clicks because audiences trust where they're going to land. But Rebrandly goes beyond the way a link looks—track performance across all your channels in one unified dashboard. Prove campaign ROI with first-party click data that shows exactly what's working for different audiences. Never send another correction email. Edit link destinations anytime, even after campaigns launch. Forgot UTM parameters? Add them retroactively. Links breaking? You'll know immediately and can fix them without republishing. Smart routing sends users exactly where they need to go: mobile visitors to app stores, desktop users to web pages, international audiences to localized content. Automatic UTM tagging ensures consistent campaign tracking across your team. Built for enterprise with 99.99% uptime, GDPR and HIPAA compliance, and SOC 2 Type 2 certification, Rebrandly handles billions of clicks monthly for brands like Volvo, NBA, and Zillow. Integration with 50+ marketing tools means you can create and track branded links without leaving your workflow. Whether you're managing SMS campaigns with character limits, connecting physical to digital with QR codes, or running multichannel campaigns, Rebrandly turns link chaos into organized, measurable marketing success. Start your free trial and see why teams choose Rebrandly to increase clicks, prove performance, and maintain campaign control. **Average Rating:** 4.6/5.0 **Total Reviews:** 345 **How Do G2 Users Rate Rebrandly?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind Rebrandly?** - **Seller:** [Rebrandly](https://www.g2.com/sellers/rebrandly) - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **Twitter:** @RebrandlyBuzz (25,523 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9341163/ (85 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 86% Small-Business, 11% Mid-Market #### What Are Rebrandly's Pros and Cons? **Pros:** - URL Shortening (4 reviews) - Ease of Use (2 reviews) - Link Management (2 reviews) - Link Shortening (2 reviews) - Sharing Ease (2 reviews) **Cons:** - Confusing Interface (1 reviews) - Design Quality (1 reviews) - Insufficient Tutorials (1 reviews) - Link Issues (1 reviews) - Link Management (1 reviews) ### What Do G2 Reviewers Say About Rebrandly? *AI-generated summary from verified user reviews* **Pros:** - Users love the **customizable URL shortening** feature of Rebrandly, making links memorable and secure for sharing. - Users appreciate the **ease of use** of Rebrandly, praising its simplicity and user-friendly experience. - Users appreciate the **link management features** of Rebrandly, allowing for secure, customizable, and stable shortened links. - Users love the **personalization and stability** of Rebrandly, ensuring safe and memorable shortened links. - Users enjoy the **sharing ease** of Rebrandly, thanks to customizable shortened links that improve trust and memorability. **Cons:** - Users find the interface **confusing** , indicating a need for clearer instructions and design improvements. - Users note some **minor design quality issues** that could benefit from additional instructions or interface improvements. - Users find the lack of **insufficient tutorials** hinders their ability to fully utilize Rebrandly's features. - Users often face **link availability issues** with Rebrandly, as desired personalized links may already be taken. - Users find a **limited availability of personalized links** due to existing users, which can be frustrating. #### What Are Recent G2 Reviews of Rebrandly? **"[StabilityI can't think of anything](https://www.g2.com/survey_responses/rebrandly-review-11690639)"** **Rating:** 5.0/5.0 stars *— Rick C.* [Read full review](https://www.g2.com/survey_responses/rebrandly-review-11690639) --- **"[Rebrandly is my go to for shortening links](https://www.g2.com/survey_responses/rebrandly-review-10502570)"** **Rating:** 5.0/5.0 stars *— Sunil M.* [Read full review](https://www.g2.com/survey_responses/rebrandly-review-10502570) --- #### What Are G2 Users Discussing About Rebrandly? - [What is Rebrandly used for?](https://www.g2.com/discussions/what-is-rebrandly-used-for) ### 22. [Maestra](https://www.g2.com/products/maestraplatform/reviews) Maestra is an all-in-one personalization platform for DTC brands that helps personalize beyond email & SMS to drive +15% conversions. What’s included out of the box: - Real‑time CDP: unified profiles, identity resolution, calculated/custom fields, and product feeds - Omnichannel messaging: Email, SMS, MMS, RCS, push, messengers, chatbots, and ad-audience sync - Site & App personalization: pop‑ups, stories, banners/bars, surveys, and other dynamic blocks - Product personalization: recommendations, product quizzes, and product-feed images - Price personalization: loyalty bonuses, personal discounts, and referral systems - Analytics: reporting, segmentation, ad optimization, and attribution - White-glove service to ensure results and help brands get full value from the platform **Average Rating:** 4.7/5.0 **Total Reviews:** 73 **How Do G2 Users Rate Maestra?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Maestra?** - **Seller:** [Maestra](https://www.g2.com/sellers/maestra) - **Company Website:** https://maestra.io/ - **Year Founded:** 2022 - **HQ Location:** Arlington, MA - **LinkedIn® Page:** https://www.linkedin.com/company/maestraplatform/ (101 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 46% Mid-Market, 36% Small-Business #### What Are Maestra's Pros and Cons? **Pros:** - Customer Support (33 reviews) - Helpful (25 reviews) - Ease of Use (24 reviews) - Easy Integration (15 reviews) - Automation (14 reviews) **Cons:** - Learning Curve (11 reviews) - Not Intuitive (7 reviews) - Segmentation Issues (6 reviews) - Complex Navigation (5 reviews) - Limited Features (5 reviews) ### What Do G2 Reviewers Say About Maestra? *AI-generated summary from verified user reviews* **Pros:** - Users commend Maestra's **exceptional customer support** , receiving timely assistance and valuable insights for success in campaigns. - Users appreciate the **strong support from account managers** at Maestra, enhancing overall satisfaction and success with the platform. - Users highlight the **ease of use** of Maestra, enabling effortless campaign creation and efficient team collaboration. - Users praise the **easy integration** of Maestra with existing systems, enhancing workflow without complications or additional costs. - Users value the **automation capabilities** of Maestra, enhancing efficiency and optimizing their email marketing strategies effectively. **Cons:** - Users find the **learning curve steep** due to complex filters and segment setup, requiring additional support for clarity. - Users find the **filter options complex and confusing** , impacting their ability to efficiently set up campaigns. - Users find the **segmentation issues** challenging, as filters can be complex and not intuitive for creating segments. - Users often find the **navigation complex** , leading to confusion when setting up segments and campaigns effectively. - Users find the **limited features** of Maestra can hinder flexibility and require extra reliance on support for integration. #### What Are Recent G2 Reviews of Maestra? **"[How We Improved New User Activation with Maestra](https://www.g2.com/survey_responses/maestra-review-12960142)"** **Rating:** 5.0/5.0 stars *— Aynura T.* [Read full review](https://www.g2.com/survey_responses/maestra-review-12960142) --- **"[Maestra: A Powerful CRM Marketing Tool Backed by Outstanding Support](https://www.g2.com/survey_responses/maestra-review-13076783)"** **Rating:** 5.0/5.0 stars *— Arina A.* [Read full review](https://www.g2.com/survey_responses/maestra-review-13076783) --- ### 23. [GetThru](https://www.g2.com/products/getthru/reviews) Revolutionize outreach with GetThru, your P2P texting and calling powerhouse. Tailored for politics, education, or non-profits, it connects you seamlessly with members and supporters. Key Features: \> ThruText & ThruTalk Products: The dynamic duo streamlines communication, ensuring efficient goal-reaching. \> Unparalleled Speed and Reliability: ThruText sends 200+ messages/minute; ThruTalk reaches 250 dials/hour, with unbeatable uptime. \> Customizable and Flexible: Tailor campaigns with precision, using customizable data, advanced targeting, and quality control. \> Security Prioritized: Our commitment to secure communication aligns with the highest standards. Why GetThru? \> Proven Track Record: Assisting 2,000+ organizations since 2016. \> Mission Aligned: Choose a mission-driven partner. GetThru deeply cares about clients. \> Compliance Assurance: Stay on the right side of 10DLC, FCC, and TCPA regulations. Elevate your outreach, join top organizations—schedule a demo today. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **How Do G2 Users Rate GetThru?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **API Integration:** 7.8/10 (Category avg: 8.5/10) - **Automation:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind GetThru?** - **Seller:** [GetThru](https://www.g2.com/sellers/getthru-b57ec811-cda5-4d37-ba49-c00211eb8667) - **Year Founded:** 2016 - **HQ Location:** Beaverton, OR - **LinkedIn® Page:** https://www.linkedin.com/company/getthru/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Civic & Social Organization - **Company Size:** 65% Small-Business, 27% Mid-Market #### What Are GetThru's Pros and Cons? **Pros:** - Helpful (5 reviews) - Ease of Use (4 reviews) - Customer Support (3 reviews) - Efficiency (3 reviews) - Time-Saving (3 reviews) **Cons:** - Learning Curve (3 reviews) - Campaign Issues (2 reviews) - Difficult Navigation (2 reviews) - Functionality Issues (2 reviews) - Navigation Issues (2 reviews) ### What Do G2 Reviewers Say About GetThru? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficient customer support** of GetThru, enhancing their overall experience and usability of the platform. - Users praise the **ease of use** of GetThru, finding it intuitive and effective for reaching their audience. - Users praise GetThru's **outstanding customer support** , highlighting the responsiveness and helpfulness of the live support team. - Users value the **efficiency** of GetThru, streamlining their get-out-the-vote campaigns with ease and effectiveness. - Users laud GetThru for its **time-saving features** , streamlining campaigns with efficiency and user-friendly tools. **Cons:** - Users find the **steep learning curve** frustrating, especially for volunteers and seniors unfamiliar with technology. - Users face **confusion and tech glitches** during campaign setup, impacting their initial experience with GetThru. - Users find the **difficult navigation** of GetThru's interface tedious, complicating the response selection process. - Users face frequent **functionality issues** with error messages and disorganized exports, impacting their overall experience with GetThru. - Users struggle with **navigation issues** , finding the interface cumbersome and the organization of features confusing. #### What Are Recent G2 Reviews of GetThru? **"[User-Friendly and Efficient Tool for Campaigns](https://www.g2.com/survey_responses/getthru-review-11867177)"** **Rating:** 5.0/5.0 stars *— S T.* [Read full review](https://www.g2.com/survey_responses/getthru-review-11867177) --- **"[Effortlessly Engages Voters, Easy to Use](https://www.g2.com/survey_responses/getthru-review-12652571)"** **Rating:** 5.0/5.0 stars *— admin L.* [Read full review](https://www.g2.com/survey_responses/getthru-review-12652571) --- ### 24. [Chekkit](https://www.g2.com/products/chekkit/reviews) Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one solution for Review Management, Business Text Messaging, Textchat, Centralized Inbox, Textable Landline, Customer Surveys, Competitive Benchmarking, and more! This integrated approach simplifies customer interactions, enhances business operations, and drives growth. **Average Rating:** 4.9/5.0 **Total Reviews:** 154 **How Do G2 Users Rate Chekkit?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Reporting:** 9.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Chekkit?** - **Seller:** [Chekkit](https://www.g2.com/sellers/chekkit) - **Year Founded:** 2016 - **HQ Location:** Winnipeg - **Twitter:** @getchekkit (204 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18233108/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Retail, Luxury Goods & Jewelry - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Chekkit's Pros and Cons? **Pros:** - AI Integration (1 reviews) - AI Technology (1 reviews) - Features (1 reviews) - Integrations (1 reviews) **Cons:** - AI Limitations (1 reviews) - Chat Functionality (1 reviews) - Limitations (1 reviews) - Poor Chat Functionality (1 reviews) ### What Do G2 Reviewers Say About Chekkit? *AI-generated summary from verified user reviews* **Pros:** - Users value the **AI integration** of Chekkit, enhancing their websites with innovative chatbot features uncommon in their industry. - Users value the **innovative AI technology** of Chekkit, enhancing customer interaction with a unique chatbot feature. - Users appreciate the **innovative chatbot integration** that sets Chekkit apart in their industry. - Users value the **integration capabilities** of Chekkit, allowing for unique features like chatbots on their websites. **Cons:** - Users find the **limited communication options** of Chekkit frustrating, as responses can only be made via text. - Users find that the **limited text-only response options** hinder effective communication with guests. - Users find the **limited response options** of Chekkit challenging, as communication is restricted to text only. - Users are frustrated by the **poor chat functionality** , as responses to guests are limited to text only. #### What Are Recent G2 Reviews of Chekkit? **"[Chekkit: Affordable, Feature-Rich Messaging Hub with Excellent AI Proofing](https://www.g2.com/survey_responses/chekkit-review-12967845)"** **Rating:** 5.0/5.0 stars *— Simon F.* [Read full review](https://www.g2.com/survey_responses/chekkit-review-12967845) --- **"[Innovative Chatbot Integration Sets Us Apart](https://www.g2.com/survey_responses/chekkit-review-12086041)"** **Rating:** 4.0/5.0 stars *— Daryn M.* [Read full review](https://www.g2.com/survey_responses/chekkit-review-12086041) --- #### What Are G2 Users Discussing About Chekkit? - [What is Chekkit used for?](https://www.g2.com/discussions/what-is-chekkit-used-for) ### 25. [ProTexting](https://www.g2.com/products/protexting/reviews) ProTexting helps communicate with contacts more efficiently through a suite of highly interactive SMS and MMS marketing campaigns. ProTexting provides the following service: 1. Sending of group SMS and MMS messages with emoji, track-able short URLs, data tags for better client experience. 2. ProTexting platforms provide a super quick way of sending bulk and individual SMS and MMS and will deliver the messages almost INSTANTLY! ProTexting's send rate is the best in the industry. 3. FREE Toll Free (TFN) number with all accounts. Short Codes are available as well. 4. Port (migrate) your existing number to ProTexting, free of charge. Enable your business phone for texting. 5. Setup SMS sign up keywords and forms to build your clients and leads. 6. Integrate with external service providers, such as MailChimp, Zapier, Shopify, Amazon Seller Central, Google Calendar, etc. 7. Amazing customer service, reachable via PHONE with no wait time. 8. FREE Demos, Training and Consulting to better setup your text messaging campaigns. 9. Run interactive SMS and MMS campaigns such as text 2 join, sweepstakes, voting, surveys, drip campaigns, Text 2 Screens, Q&A, etc. 10. International coverage for over 200 countries. The mobile phone has become a permanent companion in our daily lives. This is why text messaging is the best way at the moment to reach groups of people with the same message instantly. Text message is personal and is pretty much guaranteed that it will be read by the recipient. The technology empowers you to drive traffic to your business and bring in more sales by sending special offers straight to your clients'​ mobile phones. **Average Rating:** 4.8/5.0 **Total Reviews:** 83 **How Do G2 Users Rate ProTexting?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 9.4/10 (Category avg: 8.4/10) - **API Integration:** 9.3/10 (Category avg: 8.5/10) - **Automation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind ProTexting?** - **Seller:** [ProTexting](https://www.g2.com/sellers/protexting) - **Year Founded:** 2010 - **HQ Location:** Plano, Texas - **Twitter:** @ProTexting (15,795 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1921865/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager - **Top Industries:** Information Technology and Services, Events Services - **Company Size:** 46% Small-Business, 37% Mid-Market #### What Are Recent G2 Reviews of ProTexting? **"[Ideal SMS service to grow your customer base.](https://www.g2.com/survey_responses/protexting-review-8594233)"** **Rating:** 4.5/5.0 stars *— Houssem H.* [Read full review](https://www.g2.com/survey_responses/protexting-review-8594233) --- **"[Improve your marketing channels using ProTexting SMS.](https://www.g2.com/survey_responses/protexting-review-8617513)"** **Rating:** 4.5/5.0 stars *— Santiago R.* [Read full review](https://www.g2.com/survey_responses/protexting-review-8617513) --- #### What Are G2 Users Discussing About ProTexting? - [What do you recommend for businesses considering ProTexting for SMS marketing?](https://www.g2.com/discussions/what-do-you-recommend-for-businesses-considering-protexting-for-sms-marketing) - [What is ProTexting used for?](https://www.g2.com/discussions/what-is-protexting-used-for) ## What Is SMS Marketing Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to SMS Marketing Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) - [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) --- ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About SMS Marketing Software? *AI-generated · Last updated: June 3, 2026* ### Which SMS marketing service integrates with my CRM Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows. - [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations. - [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels. - [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts. - [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools. ### What's the best service for SMS marketing Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing. - [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation. - [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows. - [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features. - [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement. ### Most reliable SMS marketing platform for retailers Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging. - [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock. - [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation. - [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach. - [Podium](https://www.g2.com/products/podium) — customer texting and review capture. ### What should buyers look for in sms marketing companies According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention. ### What features define modern SMS marketing According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.