--- title: Vibes Reviews meta\_title: 'Vibes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 54 reviews by the users' company size, role or industry to find out how Vibes works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 54 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Vibes Reviews & Product Details Visit Website Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA). * * * Product Website Vibes Seller [Vibes](https://www.g2.com/sellers/vibes) Discussions [Vibes Community](https://www.g2.com/products/vibes/discuss) Languages Supported English Solution Type All-in-One Overview by Jay Hinman Show More ## Pricing Pricing provided by Vibes. ### Platform Professional Starting at $20,000.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/vibes/pricing) ## Vibes Integrations (7) What do users say about integrations? Verified by Vibes [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Journey Optimizer ](https://www.g2.com/products/adobe-journey-optimizer/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Journey Optimizer B2B Edition ](https://www.g2.com/products/adobe-journey-optimizer-b2b-edition/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bella ](https://www.g2.com/products/bella-bella/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CrowdTwist ](https://www.g2.com/products/crowdtwist/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sparkfly ](https://www.g2.com/products/sparkfly/reviews) Show More ![Carissa H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carissa H.") CH Carissa H. Marketing Manager Mid-Market (51-1000 emp.) 5/26/2026 "Quick, Patient Support Team Makes Vibes a Joy to Use" 5/5 What do you like best about Vibes? The most helpful part about Vibes is having such a great team to work with. They are always quick to respond and very patient when I was first learning and had a million questions. Review collected by and hosted on G2.com. What do you dislike about Vibes? The platform can be a little confusing and overwhelming at first. Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? Vibes is helping us boost revenue by reaching more of our members who aren't opening our emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MH Michael H. Sr. Manager, Business Technology Enterprise (\> 1000 emp.) 8/25/2025 "Vibes is a valued partner enabling communication with our guests" 5/5 What do you like best about Vibes? We leverage the Vibes platform to communicate beauty service appointment details to our guests. The platform has been incredibly reliable and messages are delivered to our guests quickly and consistently. Vibes has also encouraged innovation in the RCS space. Our account representatives are responsive, knowledgeable, and genuinely care about our success. Review collected by and hosted on G2.com. What do you dislike about Vibes? Vibes has been a great partner. There is not any negative feedback. Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? Vibes enables direct communication to guests for beauty service appointments. The confirmation text, update text, and reminder text provides our guest confidence that the salon will be ready when they arrive. Vibes has helped us with two-way guest communications for guest to confirm their intentions and ensure our stylists revenue. They also continue to challenge us to improve the experience with contact cards, prescriptive messaging content, and enabling RCS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TS Taylor S. Digital Marketing Director Enterprise (\> 1000 emp.) 12/16/2024 "Vibes x Ralph Lauren" 5/5 What do you like best about Vibes? The team! They are incredibly knowledgeable about all things mobile and consistently go above and beyond to learn about our business and understand our unique needs. I don't see the team as just a vendor; rather, they feel like an extension of our digital team. They're always bringing new initiatives to the table and assisting with all technical updates. Their involvement was absolutely integral to the success of our ESP, and I couldn't be more grateful for their hard work and dedication. Review collected by and hosted on G2.com. What do you dislike about Vibes? The need for real-time updates (e.g., unsubscribes, promo history, and promo responses) to flow into Zeta. However, Vibes’ out-of-the-box webhooks were not in a format ZMP could ingest without customization. This created delays and required additional development work from your side -which require SOW and billable hours to solution this. How they do not regularly update their Vibes person key ID making it difficult to match customers in our GCD. This will be solved when we migrate to our CDP and we have a golden record and ingest internally the vibes person key! Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? They are a vendor that goes above and beyond just mobile marketing. They are fully integrated with our systems to ensure we are giving our customer the best experience possible. They have been a huge part and player in our ESP migration so they now have partnerships with Zeta which will help when we transition to our new global CDP with Zeta. Review collected by and hosted on G2.com. Show More 7/10/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 3/18/2026 "Organized, Thoughtful, and Packed with Helpful Guidance" 4.5/5 What do you like best about Vibes? Vibes is very organized, very thoughtful, and provides a lot of direction and information to help. Review collected by and hosted on G2.com. What do you dislike about Vibes? It took us a while to get set up, and it felt a bit harder to figure out within Marketo and Vibes as to how best to segment our audiences. Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? Nothing at the moment. We have finally gone live and have seen no major issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 11/18/2025 "Exceptional Communication Platform with Outstanding Support" 5/5 What do you like best about Vibes? Vibes offers an excellent product packed with a wide range of features, all accessible through an intuitive interface. We relied on Vibes as our primary communication tool and as the engine behind our pilot rewards program. Integrating the Vibes platform into our workflow was straightforward, and it helped us boost sales and encourage more frequent visits to our stores. By combining automated and marketing messages, we were able to communicate with our customers daily with ease. Whenever issues arose, our dedicated account team responded quickly and provided effective support. Throughout our 12-month pilot, Vibes continued to enhance the platform, adding new features that were included in our service plan. I highly recommend the Vibes platform and team to anyone seeking a reliable communication solution and a solid foundation for a rewards program. Review collected by and hosted on G2.com. What do you dislike about Vibes? Vibes would benefit from adding a ticketing system that provides users with fast and easy access to status updates on reported issues. Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? Vibes has been instrumental in addressing a number of challenges for us, such as enabling fast communication with our customers to encourage visits to our store and providing the foundation for our pilot rewards program. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Harrison D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harrison D.") HD Harrison D. Digital Marketing Manager Small-Business (50 or fewer emp.) 12/18/2024 "Vibes - The Marketing Multitool in your pocket!" 5/5 What do you like best about Vibes? This platform has quickly become an essential part of our marketing toolkit. It strikes the perfect balance between flexibility and innovation—making it easy to experiment, refine, and push the boundaries of text marketing. The support team is not only responsive but genuinely collaborative, always ready to strategize and tackle challenges alongside us. From setup to day-to-day execution, the system is intuitive, seamless, and built for results. It’s no longer just a tool—it’s a cornerstone of how we connect with our customers. Review collected by and hosted on G2.com. What do you dislike about Vibes? If there’s one area I’d like to see improved, it’s the lack of a referral program. Given how valuable the platform has been for us, providing a way users can recommend our program to others and receiving some benefit in return would be a natural next step. Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? Generating avenues to creatively aquire active users - establishing direct communication, retention, and building the relationship further. Review collected by and hosted on G2.com. Show More 8/26/2025 Validated ReviewerIncentivizedSource: Seller invite ![Hawa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hawa K.") HK Hawa K. Product Manager Enterprise (\> 1000 emp.) 1/13/2026 "User-Friendly Platform with Real-Time Analytics" 5/5 What do you like best about Vibes? User friendly experience that allows us to test and validate production materials, in addition to the on time data and analytics on performance Review collected by and hosted on G2.com. What do you dislike about Vibes? Not able to easily create graphs or visuals of data Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? The ability to communicate with customers in real time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite BF Brianna F. Website And Application Project Manager Enterprise (\> 1000 emp.) 3/20/2025 "A Partner that goes above and beyond" 5/5 What do you like best about Vibes? Vibes was an outstanding partner throughout our collaboration. They consistently went above and beyond, often working late into the night to ensure deadlines were met and challenges were addressed. Their willingness to go the extra mile included making on-site visits to better understand our needs and provide tailored support. They demonstrated a strong commitment to our success, learning and adapting alongside us to ensure we were always aligned. When it truly mattered, Vibes was incredibly reliable, delivering results on time and without fail. Their dedication, hard work, and teamwork made a significant impact, and we couldn’t have asked for a better partner. Review collected by and hosted on G2.com. What do you dislike about Vibes? It would be convenient if Vibes had a support ticketing system outside of the support email for admin users to be able to access support tickets and see the status. Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? Vibes has assisted us in building an innovative, app-less , loyalty program experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AS Anoop S. Project/Application Manager Mid-Market (51-1000 emp.) 8/7/2025 "Good product , great experience!" 5/5 What do you like best about Vibes? The product is very seamless to integrate and easy to use, our technical team didn't have any trouble with the implementation and is something that definitely a big plus. Review collected by and hosted on G2.com. What do you dislike about Vibes? Not sure if this is a dislike but rather a limitation that we are unable to integrate an email functionality as Vibes specializes only in mobile communication and our use case was to integrate both mobile and email and we had to go with another provider for email. In the future that is an avenue Vibes can explore possibly. Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? We are using it to notify our customer about their order updates Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Small-Business (50 or fewer emp.) 11/14/2025 "Seamless Digital Wallet Technology That Delivers" 4.5/5 What do you like best about Vibes? The digital wallet technology is very easy to use and is a great experience for our target audiences Review collected by and hosted on G2.com. What do you dislike about Vibes? Nothing to report here, I haven't encountered a feature I dislike in using the platform Review collected by and hosted on G2.com. What problems is Vibes solving and how is that benefiting you? They power our digital wallet technology that is a crucial piece to our guest engagement programs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Vibes? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vibes ](https://www.g2.com/products/vibes/discussions/new) ![Nikki C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikki C.") NC Nikki Casertano • Last activity over 3 years ago Can you send automated reports? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/25912-can-you-send-automated-reports) GU Guest User • Last activity over 2 years ago What is Vibes used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-vibes-used-for) [ View all Discussions ](https://www.g2.com/products/vibes/discuss) ## Pricing Options Pricing provided by Vibes. ### Platform Professional Starting at $20,000.00 Per Year ### Platform Enterprise Contact Us Per Year ### Tier 1 SMS/MMS Aggregation Contact Us Per Month [ View More Pricing Information ](https://www.g2.com/products/vibes/pricing) Vibes Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive 4.5/5(1,483) [ Compare Now ](https://www.g2.com/compare/attentive-vs-vibes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d3be88b08c163c3ba188d2faf124758f/trumpia.png "Product Avatar Image") Trumpia 4.4/5(59) [ Compare Now ](https://www.g2.com/compare/trumpia-vs-vibes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image") Constant Contact 4.1/5(7,426) [ Compare Now ](https://www.g2.com/compare/constant-contact-vs-vibes) ##### ##### Vibes Features Analysis Campaign Analysis Campaigns Alerts/Notifications Bulk SMS Engagement Coupons and Promotions Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler [ View More Features ](https://www.g2.com/products/vibes/features) ## Top-Rated Alternatives [ ![Attentive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Attentive") Attentive 4.5/5(1,483) ](https://www.g2.com/products/attentive/reviews) [ ![Braze](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Braze") Braze 4.5/5(1,689) ](https://www.g2.com/products/braze/reviews) [ ![Constant Contact](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact") Constant Contact 4.1/5(7,426) ](https://www.g2.com/products/constant-contact/reviews) [ View All Alternatives ](https://www.g2.com/products/vibes/competitors/alternatives) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Push Notification](https://www.g2.com/categories/push-notification) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing)[Push Notification](https://www.g2.com/categories/push-notification)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best tools for integrating big data into business decisions](https://www.g2.com/discussions/best-tools-for-integrating-big-data-into-business-decisions)[What cloud directory services work best for replacing Active Directory and LDAP in a hybrid environment where some workloads are still on-premise?](https://www.g2.com/discussions/what-cloud-directory-services-work-best-for-replacing-active-directory-and-ldap-in-a-hybrid-environment-where-some-workloads-are-still-on-premise)[Best platforms for combining SEO, PPC, and social media marketing](https://www.g2.com/discussions/what-are-the-best-platforms-that-combine-seo-ppc-and-social-media-marketing-into-a-unified-solution) [Which mobile app debugging solutions work effectively when simulators cannot replicate real device features?](https://www.g2.com/discussions/which-mobile-app-debugging-solutions-work-effectively-when-simulators-cannot-replicate-real-device-features)[Top-rated data visualization software for self-service analytics](https://www.g2.com/discussions/top-rated-data-visualization-software-for-self-service-analytics)[Pros and Cons Details](https://www.g2.com/products/vibes/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)