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Vibes

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52 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
1998

Profile Name

Star Rating

43
7
2
0
0

Vibes Reviews

Review Filters
Profile Name
Star Rating
43
7
2
0
0
Hawa K.
HK
Hawa K.
JPMorgan Chase Senior Associate | Educator Turned Business Enthusiast
01/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly Platform with Real-Time Analytics

User friendly experience that allows us to test and validate production materials, in addition to the on time data and analytics on performance
Verified User in Retail
IR
Verified User in Retail
12/19/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Responsive Team with Valuable Industry Expertise

Responsive, great partners, helpful with industry knowledge. They adjusted how they integrated with our company to meet new requirements and have always been open to working well with our teams. The new implementation went smoothly too.
Verified User in Retail
UR
Verified User in Retail
11/18/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Exceptional Communication Platform with Outstanding Support

Vibes offers an excellent product packed with a wide range of features, all accessible through an intuitive interface. We relied on Vibes as our primary communication tool and as the engine behind our pilot rewards program. Integrating the Vibes platform into our workflow was straightforward, and it helped us boost sales and encourage more frequent visits to our stores. By combining automated and marketing messages, we were able to communicate with our customers daily with ease. Whenever issues arose, our dedicated account team responded quickly and provided effective support. Throughout our 12-month pilot, Vibes continued to enhance the platform, adding new features that were included in our service plan. I highly recommend the Vibes platform and team to anyone seeking a reliable communication solution and a solid foundation for a rewards program.

About

Contact

Phone:
+1.312.753.6330
HQ Location:
Chicago, IL

Social

@Vibes

What is Vibes?

Vibes helps create personal and valuable mobile engagement between consumers and the brands they love. Leading brands like Chipotle, The Container Store and Ralph Lauren use Vibes to grow, activate and optimize consumer relationships with timely, relevant, high-volume mobile messaging at a global scale. The company’s trusted mobile experience platform enables marketers and loyalty professionals to connect with consumers using a unified, native platform of SMS, MMS, dynamic wallet, mobile push notifications, app inbox and performance analytics. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA)

Details

Year Founded
1998