Vibes

Show rating breakdown
56 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
1998

Profile Name

Star Rating

47
7
2
0
0

Vibes Reviews

Review Filters
Profile Name
Star Rating
47
7
2
0
0
James C.
JC
James C.
Mgr. Cust Martech/EnablementEnterprise (> 1000 emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Dependable SMS Platform with a Responsive, Collaborative Vibes Team

Vibes has been a dependable platform for managing our SMS program. It gives us the tools we need to segment audiences, deliver targeted messaging, and support customer engagement without creating a lot of operational overhead. What stands out most, though, is the partnership. The Vibes team has been responsive, transparent, and willing to collaborate on everything from new capabilities to issue resolution, which has helped us move work forward more efficiently.
Stephanie B.
SB
Stephanie B.
Marketing and Sales CoordinatorComputer HardwareEnterprise (> 1000 emp.)
08/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Helpful, Proactive Team That Goes Above and Beyond

The team is very helpful and proactive. They go above and beyond to help us launch the program.
Carissa H.
CH
Carissa H.
Marketing ManagerMid-Market (51-1000 emp.)
05/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Quick, Patient Support Team Makes Vibes a Joy to Use

The most helpful part about Vibes is having such a great team to work with. They are always quick to respond and very patient when I was first learning and had a million questions.

About

Contact

Phone:
+1.312.753.6330
HQ Location:
Chicago, IL

Social

What is Vibes?

Vibes helps create personal and valuable mobile engagement between consumers and the brands they love. Leading brands like Chipotle, The Container Store and Ralph Lauren use Vibes to grow, activate and optimize consumer relationships with timely, relevant, high-volume mobile messaging at a global scale. The company’s trusted mobile experience platform enables marketers and loyalty professionals to connect with consumers using a unified, native platform of SMS, MMS, dynamic wallet, mobile push notifications, app inbox and performance analytics. Vibes is recognized as one of only four Tier 1 aggregators by the The Common Short Code Administration (CSCA)

Details

Year Founded
1998
Website
www.vibes.com