parcelLab
279 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2015
parcelLab Reviews
AA
Abdelrahim A.
MB
Melanie B.
Clear Order & Return Tracking with Proactive, On-Brand Customer Notifications
From a customer service perspective, I like the clear order and return tracking. The proactive customer notifications and the control over branded messages and reporting.
JB
Joelle B.
Setting up campaigns is a breeze
As a marketing user, I find the campaign interface to be simple and straightforward. Retrieving data after the campaign ended was also very easy, allowing me to create reports in less than 30 minutes. Whenever I needed assistance, the support team was always available to help.
Everyone I interacted with at Parcellab provided excellent support, and I would rate them a perfect 10 out of 10.
I also appreciate the turnkey implementation. Whenever we need to make changes, there is always someone available to explore the possibilities with us.
About
What is parcelLab?
parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and Urban Outfitters to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back. Discover more at www.parcellab.com.
Details
Year Founded
2015
Website
parcellab.com