parcelLab
288 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2015
parcelLab Reviews
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)Simple shipment tracking, strong support – setup and integrations take effort
I appreciate how easy it is to use: only a few adjustments are needed, and parcelLab runs without much effort. I have good contacts there and appreciate the annual events about news and new features. They give me insights and more opportunities to exchange ideas with partners. With parcelLab, we manage all tracking from the order through delivery and returns, making the process as smooth and easy as possible for customers.
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)Easy Campaign Setup with Plenty of Variants and Responsive Support
I mostly use it for campaigns. It’s very easy to set up, offers plenty of variants, and it’s also easy to get support whenever we need updates.
US
Verified User in Sporting Goods
Mid-Market (51-1000 emp.)Great Integrations and Smart Carrier-to-Customer Email Triggers
Great integrations overall, with triggers that flow smoothly from carriers to customer emails.
About
What is parcelLab?
parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and Urban Outfitters to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back. Discover more at www.parcellab.com.
Details
Year Founded
2015
Website
parcellab.com