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parcelLab

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270 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2015
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parcelLab Reviews

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Profile Name
Star Rating
208
56
6
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0
Verified User in Furniture
UF
Verified User in Furniture
06/21/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Reduce the load on customer service with automatic responses about delays

Reduce the workload of customer service by automating responses about possible delays for customers.
Michele .
M
Michele .
06/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Organized Design and Strong Tracking Performance

it have an ordinated design and the performance of tracking
Andrea M.
AM
Andrea M.
06/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Intuitive and Fast, Perfect for Order Tracking

I like the intuitiveness of the program, which speeds up the processes, and I found the initial setup process very simple.

About

Contact

HQ Location:
Boston, Massachusetts

Social

@parcellab_en

What is parcelLab?

parcelLab is a global leader in post-purchase experience software, empowering the world’s top brands, from IKEA and Urban Outfitters to YETI and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue. parcelLab’s platform manages the post-purchase experience across 175 countries and tracks shipping data from more than 550+ carriers. When enterprises use parcelLab’s solutions, they gain complete control over their customer journey after checkout. The result? Lower costs, higher repeat purchases, and unforgettable brand experiences that keep customers coming back. Discover more at www.parcellab.com.

Details

Year Founded
2015
Website
parcellab.com