Parcel Tracker Mailroom Pricing Overview

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Free Trial

Free

$0.00

301 Recipients Per Month

Plus

Starting at $67.00

300 recipients Per Month

Pro

Starting at $117.00

300 recipients Per Month

Enterprise

2000 Recipients Per Month

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Parcel Tracker Mailroom Pricing Reviews

(2)

Verified User in Events Services

Enterprise (> 1000 emp.)

7/10/2025

"Absolutely Essential for Our Corporate Mailroom"

5/5

What do you like best about Parcel Tracker Mailroom?

Parcel Tracker has completely transformed how we manage incoming packages. As a corporate mailroom serving both our business and tenants, we rely heavily on the ability to document exactly what happens to each parcel. The feature that lets us note where a package was left—like “on their desk”—has been a game-changer. When someone asks about a delivery from months ago, I can instantly pull up the record, see what we did with it, and even view photos. It’s like having an insurance policy for every package.

The app is incredibly easy to use, and the developers are constantly rolling out updates that make it even better. It’s clear they listen to user feedback. Speaking of which, their customer support is phenomenal—responsive, attentive, and genuinely helpful. I’ve never felt so supported by an app team before.

If you manage a mailroom or handle package intake in any capacity, I can’t recommend Parcel Tracker enough. It’s made our lives so much easier and brought a new level of accountability and peace of mind to our operations. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

Honestly, there’s nothing I dislike about Parcel Tracker. It does exactly what we need, and the constant improvements only make it better over time. Review collected by and hosted on G2.com.

What problems is Parcel Tracker Mailroom solving and how is that benefiting you?

1. Lost or Misplaced Packages:

Before Parcel Tracker, it might have been difficult to remember or prove what happened to a package. Now, with detailed logs and photo documentation, you can quickly verify when a package was received, what was done with it, and where it was left. This drastically reduces confusion and eliminates the “he said, she said” around missing items.

2. Lack of Accountability:

The app creates a clear chain of custody for every package. This accountability helps build trust with both internal staff and tenants, knowing that every delivery is tracked and documented.

3. Time-Consuming Inquiries:

You no longer have to dig through emails or paper logs when someone asks about a package. A quick search in the app gives you all the information you need—saving time and reducing stress.

4. Manual Processes:

By digitizing the entire mailroom workflow, Parcel Tracker eliminates the need for manual logging or spreadsheets. This streamlines operations and allows your team to focus on more important tasks.

5. Communication Gaps:

With automatic notifications and detailed delivery notes, recipients are kept in the loop, reducing the number of follow-up questions and improving overall satisfaction. Review collected by and hosted on G2.com.

Blair S.

Owner

Small-Business (50 or fewer emp.)

6/6/2025

"QR Codes for pickup make this the best!"

4.5/5

What do you like best about Parcel Tracker Mailroom?

The pickup QR code system works flawlessly, much faster and more securely than signatures or adding names.

Optical Character Recognition (OCR) is highly accurate and speeds up data entry.

Notification emails are concise and effective in communicating with customers.

Customization options are extensive, allowing the system to fit unique workflows.

Customer support is exceptional, with quick responses and knowledgeable assistance. Review collected by and hosted on G2.com.

What do you dislike about Parcel Tracker Mailroom?

It may be too basic for larger organizations with complex needs.

No significant drawbacks for small- to medium-sized operations—does exactly what it promises. Review collected by and hosted on G2.com.

What problems is Parcel Tracker Mailroom solving and how is that benefiting you?

Parcel Tracker has solved several persistent problems at Package Point. Before implementing the system, managing package pickups was inefficient and error-prone, as tracking signatures, recording recipient names, and handling missed pickups all took unnecessary time and created confusion. With Parcel Tracker, the QR code pickup system eliminates the need for manual sign-in, reduces the risk of mistakes, and speeds up the handover process for both staff and customers. The optical character recognition feature accurately captures shipping details from labels, reducing the need for manual data entry and minimizing potential errors. Automated, concise email notifications ensure customers know exactly when their parcels are ready, improving communication and reducing missed pickups. Overall, Parcel Tracker has streamlined our operations, improved accuracy, and provided a more professional experience for Package Point customers. Review collected by and hosted on G2.com.