--- title: SAP Business Technology Platform Reviews meta_title: 'SAP Business Technology Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 421 reviews by the users' company size, role or industry to find out how SAP Business Technology Platform works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 421 scale: '5' date_modified: '2026-10-18' parent_category: name: Development url: https://www.g2.com/categories/development ---

SAP Business Technology Platform Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

17 months

User Insights

Average based on 421 real user reviews.

Implementation Time

6 months

Perceived Cost

$$$$$

SAP Business Technology Platform Reviews (421)

Reviews

SAP Business Technology Platform Reviews (421)

4.4
421 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration capabilities of SAP Business Technology Platform, which allows for efficient connections between SAP and non-SAP systems. The platform's flexibility and scalability enable businesses to build and extend applications without disrupting core operations. However, many reviews highlight a common challenge: the steep learning curve, particularly for new users navigating its extensive features.

Pros & Cons

Generated from real user reviews
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Vishvapriya G.
VG
Vishvapriya G.
Master Thesis Student
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SAP BTP is the best enterprise bridge"
3/5
What do you like best about SAP Business Technology Platform?

The way SAP Business Technology Platform (BTP) serves as the "connective tissue" or unifying bridge for corporate landscapes is what really sets it apart.

The pre-built integration content is the best feature, if I had to pick just one.

BTP provides thousands of ready-to-use integration processes, APIs, and connectors between SAP ERP systems and third-party apps, eliminating the need to create connections from scratch. When it comes time for upgrades, it resolves the enormous headache of data silo isolation without disrupting the main system.

It essentially creates a plug-and-play, modular ecosystem out of a complicated patchwork of software. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

In summary, the main drawbacks of SAP BTP are:

Too Complex: Managing a steep learning curve that calls for pricey, highly specialised people.

Confusing Pricing: Budgeting is challenging due to unpredictable, consumption-based licensing structures.

Constant Changes: Long-term planning is challenging due to the frequent rebranding and retirement of services. Review collected by and hosted on G2.com.

Abhilash .
A
Abhilash .
Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All in one solution for medium to large scale companies."
5/5
What do you like best about SAP Business Technology Platform?

Most of the technological support that a company needs like database sorage and curation or any application development of any sort of analytics with the data is taken care by the SAP BPT without much hassle along with the integration under a single platform so it becomes more convenient for the users to get the things done. Tasks can be automated and can be customized according the business needs. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

The user experience at first seems to be a little on a complicated side. For new users there are issues with navigation through differents points of the platform. Review collected by and hosted on G2.com.

Navin M.
NM
Navin M.
RPA Developer
Computer Software
Mid-Market (51-1000 emp.)
"Powerful Integration with Moderate Learning Curve"
4/5
What do you like best about SAP Business Technology Platform?

I like SAP Business Technology Platform's strong integration capabilities for connecting SAP and non-SAP applications. Its built-in tools for workflow automation and business process optimization are also great. The integration capabilities are valuable because they allow me to connect SAP applications with other business systems without building and maintaining extensive custom interfaces. I've used its workflow automation and process optimization features to reduce manual tasks and improve business process efficiency. Additionally, the initial setup was moderately straightforward, especially for teams that already had experience with SAP technologies. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

They can improve in the area of ease of learning and administration. Sometimes for new users, it takes time to understand the different services and available configurations. Administration can be simplified through more centralized management system tools and more role-based learning paths and practical examples for common implementation scenarios. Review collected by and hosted on G2.com.

Abhishek A.
AA
Abhishek A.
System Reliability Engineer 2
Enterprise (> 1000 emp.)
"Comprehensive Integration, Streamlined Workflows"
5/5
What do you like best about SAP Business Technology Platform?

I use SAP Business Technology Platform for application development, system integration, and data management to streamline processes on a single cloud platform. I really appreciate how it helps automate workflows and manage business data efficiently on a single platform. What I like most about this platform is its ability to integrate multiple systems or modules and automate business processes on a single, scalable cloud platform. We use it to automate invoice approvals, sync employee data between HR and payroll systems, and monitor our business operations with live analytics, which saves a lot of time and reduces the risk of manual errors in managing these critical activities. Setting it up was easy; any IT professional can install it. I definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

During integration or workflow issues, troubleshooting can sometimes be complex and time-consuming for new users due to limited error clarity and multiple service dependencies. Review collected by and hosted on G2.com.

runal g.
RG
runal g.
Mid-Market (51-1000 emp.)
"Powerful Flexibility with a Steep Learning Curve"
4/5
What do you like best about SAP Business Technology Platform?

I find SAP Business Technology Platform to be a versatile platform that enables us to build and extend applications, integrate various SAP and non-SAP systems, automate workflows, and analyze data in real time. It allows us to do customizations without altering the core systems like SAP S/4HANA, supporting seamless connectivity between platforms, and leveraging technologies such as SAP HANA for fast data processing. It helps streamline operations and make informed decisions efficiently. I like that it allows us to build and customize without impacting core systems like SAP S/4HANA. Additionally, it simplifies integrations and boosts overall operational efficiency. Using SAP Business Technology Platform keeps core systems stable by allowing us to build custom features independently, ensuring smoother upgrades, and reducing risks. This makes it easier to quickly adapt without disrupting daily operations. It acts as an integration layer to connect systems and manage data flow efficiently. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

One downside of SAP Business Technology Platform is its steep learning curve and the complexity involved in the initial setup. Additionally, some integrations may require extra effort, and costs can accumulate if not carefully managed. The setup experience could be enhanced with clearer onboarding processes, more ready templates, and simplified integration steps, especially for connecting with systems like SAP S/4HANA. The initial setup wasn't that easy and took some time due to the complexity. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great for Coursera Certification and Learning the Platform"
4.5/5
What do you like best about SAP Business Technology Platform?

I used it to get certified on the platform through Coursera. I believe it’s a great product; however, it may still need some tuning. For example, S/Hanna already seems more AI-based. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

In my opinion, it seems a bit outdated and too general. I feel like it should be more like other SAP products I like, such as SAP ECC, etc. Maybe it’s just me, but I don’t really understand how it’s supposed to be used. Review collected by and hosted on G2.com.

An L.
AL
An L.
Data Engineer
Mid-Market (51-1000 emp.)
"Robust Integration, Steep Learning Curve"
4/5
What do you like best about SAP Business Technology Platform?

I like SAP Business Technology Platform's strong integration with SAP and non-SAP systems, especially through the Integration Suite. SAP HANA Cloud stands out for its fast in-memory processing, and the BTP Cockpit helps manage services in one place. The Integration Suite helps me connect SAP and non-SAP systems much faster thanks to prebuilt integration flows, adapters, and APIs. This reduces the time I spend on custom integration code and maintenance. It standardizes data movement between applications, increasing reliability and reducing errors in end-to-end business processes. SAP HANA Cloud provides me with a high-performance, scalable cloud database. I also appreciate how the Integration Suite connectors make integrations with other tools like SAP Data Intelligence, SAP Analytics Cloud, Azure Data Factory, and Postman smooth. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

The learning curve is steep, especially around entitlements, account structure, and service discovery in the Cockpit. Pricing transparently could be better, estimating costs before scaling is tricky. Documentation varies widely across services, and some areas feel fragmented or outdated. Initial setup takes more effort than expected. Production setup needed time to configure subaccounts, entitlements, and S/4Hana connectivity. Security and Service bindings had some troubleshooting - better enterprise onboarding guides would help. Review collected by and hosted on G2.com.

Shrenath A.
SA
Shrenath A.
SAP BTP Consultant
Small-Business (50 or fewer emp.)
"Versatile Platform, But Needs Some Tweaks"
5/5
What do you like best about SAP Business Technology Platform?

I actually like multiple services like Destination Service and SAP Document Extraction Service because they help to connect my Fiori app with multiple resources and are easy to use. For Destination Service, I can connect my CAPM backend, SAP GUI system, or even any external source with my Fiori applications. SAP Document Extraction Service helps me do OCR techniques in my applications, like extracting text from a document, which I can store and process further. The initial setup of SAP Business Technology Platform was actually very easy. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

I have a point like there's a service called Business Process Automation, and there's not a copy/paste option between blocks. If I have the same process many times, I need to create each one separately. That's the main problem I'm facing. Also, for assigning roles, I need to do lots of things. There is no straightforward role assignment. Review collected by and hosted on G2.com.

Surya K.
SK
Surya K.
Senior Service Desk Specialist
Small-Business (50 or fewer emp.)
"Unified Platform for Scalable Innovation"
4/5
What do you like best about SAP Business Technology Platform?

I primarily use SAP Business Technology Platform as a unified environment to build, integrate, and extend enterprise applications. It acts as a central hub where data, analytics, application development, and automation come together, enabling faster innovation while keeping enterprise systems clean, secure, and efficient. What I like most is how it brings multiple capabilities into a single, unified platform. I particularly appreciate features like SAP Build, Workflow Automation, and Security and identity management. The low-code capabilities make it easier for both developers and non-developers to create applications and automate workflows quickly. Moreover, the built-in authentication, authorization, and role management features ensure secure access control, which is critical in enterprise environments. The cloud-based provisioning and onboarding process are well-structured, which was a positive aspect during the initial setup. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

There are a few areas where it can improve, such as cost transparency, performance in some scenarios, learning curve and complexity. The pricing model can be complex, especially when multiple services are used together. It's not always easy to predict costs upfront. Review collected by and hosted on G2.com.

Dheeraj K.
DK
Dheeraj K.
MIS Analyst
Mid-Market (51-1000 emp.)
"Flexible Integration, Challenging Setup"
4/5
What do you like best about SAP Business Technology Platform?

I mainly use SAP Business Technology Platform for integrating different systems and managing data across applications. It helps in building and extending apps without starting from scratch, especially when working with SAP and non-SAP systems together. I like the flexibility and how easily it connects different systems. It saves a lot of time by simplifying integrations and automation. It makes things smoother day-to-day, data flows without much manual effort, integrations don't feel complicated, and we can quickly build or adjust solutions when needed. It saves time and avoids a lot of back and forth. Review collected by and hosted on G2.com.

What do you dislike about SAP Business Technology Platform?

Some parts feel a bit complex at the start, especially for new users. Setup and configuration can take time, and troubleshooting isn't always straightforward. The setup could be more straightforward with clearer guides and fewer steps. A simpler UI and better error messages would make troubleshooting much easier, especially for new users. It's powerful but the setup and learning curve can be a bit challenging at the start. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

17 months

Average Discount

16%

SAP Business Technology Platform Comparisons
SAP Business Technology Platform Features
Application Deployment
Custom Development
Development Environment
Database Management
Analytics
Auto Scaling
Networking
Virtual Machines
Security
Application Performance
Anomaly Detection