Sendcloud
Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.
Average Rating: 4.5/5.0
Total Reviews: 153
How Do G2 Users Rate Sendcloud?
- Ease of Setup: 8.7/10 (Category avg: 8.5/10)
- Ease of Admin: 9.1/10 (Category avg: 8.7/10)
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
- Ease of Use: 9.2/10 (Category avg: 8.7/10)
Who Is the Company Behind Sendcloud?
- Seller: Sendcloud
- Year Founded: 2012
- HQ Location: Eindhoven, North Brabant
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Twitter: @Sendcloud
1,531 Twitter followers -
LinkedIn® Page: www.linkedin.com
442 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, CEO
- Top Industries: Retail, Consumer Goods
- Company Size: 94% Small, 6% Medium
What Do G2 Reviewers Say About Sendcloud?
AI-generated summary from verified user reviews
Pros
- Users highlight the ease of use of Sendcloud, making daily shipping tasks simple and efficient.
- Users value the shipping efficiency of Sendcloud, benefiting from seamless integration and simplified label creation.
- Users value the seamless carrier integration of Sendcloud, making shipping management quick and efficient across platforms.
- Users commend the efficiency of Sendcloud, saving time and simplifying shipping through seamless integration and automation.
- Users value the reliable label creation of Sendcloud, simplifying their logistics operations with impressive efficiency.
Cons
- Users express frustration over limited functionality, especially regarding label modification and customization options for shipping rules.
- Users face poor customer support, experiencing long wait times and delayed responses for issue resolution.
- Users express frustration with the poor support communication, citing long response times and unresolved issues affecting their experience.
- Users find Sendcloud expensive, especially for advanced features only available in higher-tier plans and misunderstood costs.
- Users highlight integration issues with popular carriers like Dynalogic and Amazon Vendor Central, affecting their experience.
What Are Recent G2 Reviews of Sendcloud?
"One interface for all our carriers — a game changer for our logistics"
Rating: 5.0/5.0 stars
— Julien R.
"Definitive solution for Shopify orders: professional picking list and dedicated support"
Rating: 5.0/5.0 stars
— Cristian D.
